knowledge retention and transfer
DESCRIPTION
With the workforce poised for an increase in voluntary turnover, companies are at risk of losing important organizational knowledge. Learn how companies can build a knowledge retention and transfer strategy to protect this valuable asset. Released April, 2010.TRANSCRIPT
April 10, 2023
Knowledge Retention and Transfer
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Manpower
The Facts
April 10, 2023
82countries and territories
4,000offices worldwide
3 millionemployees worldwide
North American employees35
0,00
0
400,000worldwide clients
800+ offices in North America
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Manpower April 10, 2023
What We Do
People permanent, temporary, staffing, professional
Training online, in-person, classes, programs
HR Services recruiting, prescreening, testing, interviewing
Outsourcing recruitment process outsourcing, vendor managed solutions
Consulting HR consulting, research and diagnostics, benchmarking, talent architecture, career transition, organizational consulting
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the problem
80% of employers expect fewer
than
5% of their employees to leave
voluntarily in 2010Source: Manpower, 2010
60%
of current employees intend to pursue new job
opportunities when the economy improves
Source: Right Management, 2009
Manpower
Consider
• The first wave of the 76 million baby boomers turns 65 in 2011
• Employees change jobs six to eight times over a lifetime1
• Most employees leave for reasons other than money2
– Need for trust
– Hope for the future
– A sense of worth
– A feeling of competence
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April 10, 2023Sources: 1. “Job Security is Dead,” Sales & Marketing Magazine, 22 January 2007; 2. Leigh Branham, 2005.
the solution
Manpower
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April 10, 2023
Manpower
Attract / Recruit
• Tell candidates about the emphasis on knowledge retention and transfer
• Introduce technology that supports knowledge sharing• Introduce communities of practice
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April 10, 2023
Manpower
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Onboard
• Introduce subject matter experts• Train on job tools and technology• Develop mentor programs
Manpower
Retain
• Career pathing• Skills development and training• Reward and recognition programs• Best practice sharing• Support of communities of practice• Employee satisfaction surveys• Regular performance evaluations
including peer-to-peer feedback
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April 10, 2023
Manpower
Promote / Exit
• Formalized training of successors• Exit interviews• For retirees, ongoing role as consultant or mentor
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Manpower
Drivers of Success
• Spans the employee life cycle• Supported by a culture of engagement• Encouraged through transparency• Tied to business objectives
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April 10, 2023
us.manpower.com/knowledgeretention