knowledge management for the australian government brochure

7/30/2019 Knowledge Management for the Australian Government Brochure

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AusAID

Department of Environment andPrimary Industries

Qld Government; Department of Agriculture, Fisheries and Forestry (DAFF)

IP Australia

Department of Human Services

Regional Australia Institute

Forum Speakers

Knowledge Management

for the Australian Government One day CASE STUDY led connected forum with two post-forum workshops

10 – 11 October 2013, Rydges Capital Hill, Canberra

Post-forum workshops

Friday, 11 October 2013Workshop A: Taking Knowledge Management in your organisation to the next level with

behavioural economics, gamification and other advances

Facilitated by: Dr. Michael Nelson, Management Consultant, SmarterKnowledge;

Formerly Partner at Deloitte Workshop B: Introducing Social Network Analysis for Business

Facilitated by: Graham Durant-Law, Owner and chief scientist, HyperEdge Pty Ltd

Brought to you by:Knowledge Management Australia

Inspiring innovation to create a competent

culture of knowledge sharing in your organisation

Current Forum Partners:Members of organisations that are

supporting the forum will receive $200

off the normal cost to attend the forum

(normally only $100)

Those attending or have attended KM

Australia 2013 – you will receive $300 off the

cost of joining the forum

* These two offers cannot be used together or with

any other offer.

Knowledge Sharing and Reusing - Best practice•Developing able Communities of Practice• Addressing issues of cross institutional, departmental and jurisdiction collaboration•

Securing open-access and interoperability•Case Study: Knowledge Management & Innovation•Case Study: Delivering a ‘connected service’•Case Study: The eExtension initiative•Case Study: Working across departmental silos•Case Study: Understanding Regional Australia; [In]Sight•Panel Discussion: Exploring Knowledge Management from a magnifying lens•

Attended KM Australia 2013? Only $695 plus gst to attend the forum


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COnneCted fOrum - Thursday, 10 Oct 2013

Kowege Maageme or he Asraa Goverme 10-11 Ocoer 2013, Rges Caa H, CaerraAGendA

his is a case study led forum designed directly for the Australian Governmentnd addresses the unique aspects that it takes to tailor, implement and

maintain a knowledge management programme for the public sector.

today’s fast paced world where talent comes and goes, what can be morealuable for an organisation than each individual’s unique journey - shapedy experiences, failures and successes. Capturing this journey effectively andharing it inventively can dramatically improve an organisation’s productivitynd growth, and it is this wealth of learning that makes almost everyone today,n invaluable knowledge worker.

When organisations function unaware of what they already know, they loseprecious time delving in tasks that may have already been executed, instead ofenhancing them. While most government bodies already practice some formof knowledge management, very rarely is the process and policy structuredor steam-lined. Challenges in the form of cultural and physical proximity, aswell as cross departmental, institutional and jurisdiction continue to exist,presenting a fresh burst of issues at every juncture.

8.30 Registration and refreshments

9.00 Chairperson's opening remarks

Benchmarking Knowledge Management in Australian Government

Colette Raison, Director, Adept KM

9.15 Making sense of Knowledge Management within the GovernmentSector

How does a government department make sense of knowledgeó

management?

Some knowledge management actions (Communities of Practice)ó

and pitfalls to watch out for

How to bring knowledge management together within theó

organisation for positive results

Brad Hinton, Associate Director, Library & Knowledge Services, AusAID

10.00 Exploring the cycle of knowledge sharing

What does the effective capture & reuse of knowledge entail?ó

Harnessing best practices and improvement opportunitiesó

Addressing change management requirementsó

tba

10.45 Morning refreshments and networking - tweet #kmgov

11.00 Workplace Innovation in the Australian Public Service

Case Study: IP Australia: Knowledge Management and the generationof ideas

Importance of knowledge transfer to bring products and services toó

market

Innovation and collaborative networksó

Ideas generation and follow through in the workplaceó

Paulette Paterson, Strategy, Planning & Research Manager,

IP Australia

11.45 Case Study: DEPI: KM’s contribution to delivering ‘connected

services’

Emergent collaborations relevant to Australian agriculture and stateó

land services

Creatively arranging KM systems, networks and capabilities toó

serve citizens

Are new business systems required to support knowledge intensiveó

industries?

Richard Vines, Knowledge Management Specialist,Department of Environment and Primary Industries

12.30 Networking lunch (Let us know if you have any special dietaryrequirements 2 weeks prior to the forum)

1.30 Case Study: Queensland Government: Building a ‘connectedorganisation’ to deliver on local and national priorities

What Australian Governments can learn from a 9 year investmentó

in national knowledge networks in the US through the eXtensioninitiative

Designing a Community of Practice to connect those working alongó

the beef supply chain in northern Australia

Local successes in using modern communication technologies toó

engage with geographically distributed audiences

John James, eExtension Team Leader, FutureBeef, QueenslandGovernment; Department of Agriculture, Fisheries and Forestry

2.15 Case Study: Regional Australia Institute: Understanding RegionalAustralia with [In]Sight, Australia’s Regional Competitiveness Index

[In]Sight – providing policy makers with easily accessibleó

information on each local government area and regionaldevelopment around Australia

Understanding the differences between regions, their diversity andó

how this impacts on policy design and decision making

[In]Form – Australia’s largest online library of regional research toó

facilitate easy access to policy knowledge for regional issues

How [In]Sight and [In]Form can assist policy makers and publicó

servants across state, federal and local agencies to access and useconsistent, up to date information on each region of Australia

Jack Archer, General Manager - Policy and Research,

Regional Australia Institute

3.00 Afternoon refreshments and networking

3.15 Case Study: Department of Human Services: Working acrossDepartmental Silos; A government transformation project

Introducing a common funding agreement for the Victorian not-for-ó

profit sector

Balancing cultural and technological transformationsó

Developing a license to operateó

Enhancing the ability to broker service outcomesó

This case study required a high level of across-government support toprogress and rates as a successful KM reform initiative

Jen McKinley, Compliance and Regulation Manager,Department of Human Services

4.00 Panel Discussion: Exploring Knowledge Management from amagnifying lens

Encouraging cross departmental, institutional and jurisdictionó

collaboration

Building incentives around knowledge sharingó

Addressing open access and interoperabilityó

Maintaining consistency between meta-data repositories and dataó

systems

Systems to enable the sharing of public expertise across institutionsó

and jurisdictions

Richard Vines, Knowledge Management Specialist,Department of Environment and Primary Industries

Brad Hinton, Associate Director, Library & Knowledge Services, AusAID

Dr. Michael Nelson, Management Consultant, SmarterKnowledge;Formerly Partner at Deloitte

5.00 Chairperson’s closing remarks and end of connected forum



POSt- fOrum wOrkShOPS

Friday, 11 October 2013

Registration: 8.30 amWorkshop starts: 9.00 am

Workshop ends: 12.00 pmFacilitated by: Dr. Michael Nelson, Management Consultant, SmarterKnowledge; Formerly Partner at Deloitte

About the workshop:

What are the major hurdles for effective knowledge management in your organisation? Collaborating with other organisations (public, private or

not-for-profit) and citizens? Involving remote teams? Getting the most out of consultants, contractors, IT vendors and other service providers?

Be a part of a collaborative, interactive session with Dr Michael Nelson where your challenges will be dissected and cutting-edge interventions will

be identified. Think through the potential impact of the latest thinking on gamification, decision making, behavioural economics, mobile

technology, social media and data analytics on your organisation's knowledge management.

• Learn about cutting-edge approaches for taking knowledge management in your organisation to the next level

• Discussyourorganisation'sknowledgemanagementchallenges,and

• Identifyinterventionsthatwillimproveyourorganisation'sknowledgemanagementandsetupafoundationfornextfrontier:improved

organisational decision-making

About the workshop leader:

Associate Professor Graham Durant-Law CSC, PhD is the owner and chief scientist of HyperEdge Pty Ltd. He is an expert in network analysis and developedthe business network analysis methodology. He is an acknowledged thought leader in knowledge management, and is one of the international adjudicators

for the Singapore Knowledge Management Excellence Awards. He holds numerous academic qualifications and has won prizes for academic achievement,

as well as awards for innovation and practice.

In 2010 he was a finalist in the Project Management Institute’s Project Manager of the Year Award, and on Australia Day 2011 he was awarded a Conspicuous

Service Cross within the Australian Honours System. He is passionate about building superior organisations using evidence-based methods and maintains a

blog called Knowledge Matters with this theme.

Registration: 12.30 pmWorkshop starts: 1.00 pmWorkshop ends: 4.00 pmFacilitated by: Graham Durant-Law, Owner and chief scientist, HyperEdge Pty Ltd

About the workshop:Social network analysis techniques detect patterns of social ties and relationships among people, to provide both a visual and a mathematicalanalysis of human relationships. The usual intent is to identify those individuals who are the central connecters, knowledge brokers, andboundary spanners of the organisation. A central connecter is someone who is highly connected to many others in the network, who may be eithera key facilitator or a gatekeeper; a broker is someone who communicates across subgroups; and a boundary spanner is a person who connectsa department with other departments.

This half-day seminar introduces participants to social network analysis, as a means to empirically measure and visualise how their organisation

really works. In particular, it shows how social network analysis can identify key people and the communication roles they play. These results can

A

B Introducing Social Network Analysis for Business

Taking Knowledge Management in your organisation to the next level withbehavioural economics, gamification and other advances

About the workshop leader: Dr. Michael Nelson is a Management Consultant with over 20 years of experience, having been a Partner at one of the world’s largest consulting firms and focusing on

the Australian Government for the past 10 years. Dr. Michael has developed knowledge management strategies for a variety of organisations, including a construction

company with 140,000 employees that has projects as diverse as building LNG processing plants in the middle of the desert as well as building the largest shopping

mall in the world. He has also worked for government departments in Australia and Asia, global project management companies, Asian energy companies and global

law firms. Dr. Michael is passionate about creating and applying thought leadership, and has specific expertise in how disruptive technologies can impact government

services, Knowledge Management, Decision Making and structured problem solving using Systems Thinking. He has also taught knowledge management principles

at a post-graduate level.

This workshop will:

• Provide an introduction to Social Network Analysis in abusiness context;

• Explain the differences between social, organisational,and business network analysis;

• Provide some examples of where social network analysisis being used in business;

• List some of the visualisation and analysis tools that areavailable, and describe their strengths and weaknesses;

• Show some examples of the various maps (visualisations)that can be producedDiscuss how a Social Network Analysis might be conducted,•

including

• Developing the questions set,

• Collecting data electronically and manually, and Visualising relationships.

• Discuss some ethical considerations



Eve vee a accommoao

Preferential rates are available, be contact and quote

"Ark Group Australia" at Rydges Capital Hill

Cnr Canberra Avenue & National Circuit

Forrest, Canberra, ACT 2603

Phone: 02 6295 3144

www.rydges.com

Sosorsh or Eho Oores

If you are interested in sponsoring or exhibiting at this event

please contact Ark Group Austraila on:

Phone: 1300 550 662

Email:[email protected]

Knowledge Management for the Australian Government 10-11 Ocoer 2013, Rges Caa H, Caerra

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Bookings can be submitted at any stage prior to the1.event, subject to availability. A limited allocation is beingheld and booking early is therefore recommended. Inthe event of the booking not being accepted by ArkGroup Australia the total amount will be refunded.Payment must be received in full prior to the course.2.

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subject to variation without notice.If the delegate cancels after the booking has been4.accepted, the delegate will be l iable to the followingcancellation charges:

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will not incur a cancellation fee.In the event of a cancellation being between 45 and

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the event, the full delegate rate must be paid and norefunds will be available.

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circumstances beyond their control which lead to thecancellation or variation of the programme.

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