know your body language
DESCRIPTION
The PPT will introduce learner to the basics of body language. For further study the references are given at the end of the PPT. With best wishes, Mihir DaveTRANSCRIPT
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Know your
Body Language
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The fact is…
Most of the people are
wasting their energy in
showing what they are
not & hiding what
actually they are.
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Did you know…?
“…oral communication
carry less than 35 percent
of the social meaning of
the situation, while more
than 65 percent is carried
on the non-verbal band.”
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Body Language:
Bodily mannerisms,
postures, and facial
expressions that can be
interpreted as unconsciously
communicating somebody's
feelings or psychological
state. –Encarta E-dictionary
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Non-verbal aspects:Non-verbal communication is
concerned with:
Body movements – Kinesics
Space – Proxemics
Vocal features – Paralinguistic
features
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Kinesics:
Personal Appearance:
Postures:
Gesture:
Facial Expression:
Eye Contact:
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Proxemics: No. Space zone Distance Relation
01 INTIMATE One & a half feet
Members of family, lovers, spouses,
relatives & parents
02 PERSONAL One & a half feet to 4 feet
Close friends, colleagues, peers
03 SOCIAL 4 feet to 12 feet
Social events (sitting-sitting –sitting -
standing)
04 PUBLIC 12 feet to 30 feet
Formal events (public speakers)
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Paralinguistic:Volume:
Pace/Rate:
Pitch:
Pauses:
Articulation:
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The kinds of receiver…
Auditory Receiver
Visual Receiver
Kinesthetic Receiver
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Power is in your hands:
Palm: Submissive dogs reveal their bellies, humans show their palms.
Palm up: Non threatening.
Palm down: Authority.
Pointed finger: ‘Do it or else!’
Creates negative
feelings in most
listeners.
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6 of the most common Lying
Gestures:
The Mouth Cover
The nose touch / itch
The Eye Rub
The Ear Grab
The Neck Scratch/Collar pull
Finger-in-the-Mouth
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References: The Definitive Book of Body
Language Allan & Barbara Pease [Manjul Publishing House]
Why Men Lie and Women Cry Allan & Barbara Pease [Manjul Publishing House]
Technical Communication:
Principles and Practice
Meenakshi Raman, Sangeeta Sharma [OUP]