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KNA Users Group

STREAM Roadmap & Transition

November 7, 2016

Klopotek ERP functionality supports the whole product

life cycle of publishing

Planning and

Product Creation

Rights and

Royalties Production

Marketing

and Sales

Customers

and Ordering Fulfillment Finance

Third party

financial

system

Klopotek end-to-end integration covers the entire Publishing Supply Chain.

Klopotek Publishing Solution

End-to-end support by 4 strategies

CRR

Contracts, Rights,

Licenses,

Permissions and

Royalties

O2C

Order to Cash

CRM

Customer

Relationship

Management

TEP

Title Management,

Product Marketing

Editorial and

Production

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Klopotek‘s portfolio extended by fully integrated

eCommerce and CRM solution

Klopotek eCommerce & CRM integration supports sales for B2B & B2C

Klopotek Publishing Solution 2015+

eCommerce

Sales Cloud

Webshop

Catalog (Products & Rights)

Ticketing

3

Klopotek Analytics addresses growing business

intelligence needs of publishers

A reporting and analytics platform for business intelligence

Klopotek Publishing Solution 2015+

Business Intelligence

ETL & Real-time Analytics

ETL (any 3rd party)

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Klopotek ERP functionality supports the whole product

life cycle of publishing

Planning and

Product Creation

Rights and

Royalties Production

Marketing

and Sales

Customers

and Ordering Fulfillment Finance

Third party

financial

system

Klopotek end-to-end integration covers the entire Publishing Supply Chain.

Klopotek Publishing Solution (STREAM)

End-to-end support by 4 strategies

CRR

Contracts, Rights,

Licenses,

Permissions and

Royalties

O2C

Order to Cash

CRM

Customer

Relationship

Management

TEP

Title Management,

Product Marketing

Editorial and

Production

Technology transition

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The Klopotek STREAM Roadmap for:

Title Management, Editorial & Production

Contracts, Rights and Royalties Management

Order to Cash Services & CRM

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Klopotek STREAM Web Apps:

Follow a workflow user-centric approach aligned

with your business processes

The UI design helps new users getting started

and experienced users switch over

Browser-based applications are integrated with

Klopotek data structures of the Classic Line

Cloud-ready STREAM technology stack

A single application is replaced by specialized apps

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STREAM kicked off in 2014 and already includes numerous apps

In the coming years, the STREAM line will continue to expand to include new

apps in the areas TEP, CR&R and O2C

The transition to STREAM is a safe, harmonious process

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The Klopotek Classic Line will be supported in parallel with STREAM.

The Klopotek data model (Oracle) will continue to be used by both the

Classic Line and the STREAM Web apps. This also applies to changes and

enhancements of the data model.

Klopotek offers customer a easy path through the transition, by releasing

STREAM Web apps for particular groups of users at different stages of the

Roadmap.

Smooth transition instead

of a "Big Bang“!

Our approach to development is agile, like our Roadmap

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Klopotek STREAM apps are developed using an agile approach.

The first goal is to define an MVP (Minimum Viable Product) that customers

can deploy productively, but that does not contain the entire range of

established functionality.

In coordinated stages, the apps will be enhanced to include the full range of

functionality.

The choice of functionality is geared towards the intended use / the

processes that are to be supported.

The developments are embedded in an overall time frame.

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2016 2017

The STREAM development plan for CR&R

First Applications Contracts, Rights & Royalties Special Processes

Basic Framework

Contract Workflow

Permissions and

Compliance Manager

Rights Sales

Manager

Authors Online

Royalty Accounting

Manager

Contract Manager

Royalty Accounting Manager

Royalty Sub ledger Manager

Rights Sales for Agencies

Permissions and Compliance

Manager - Interfaces

Contract Manager

2014 / 2015

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2018 2016 2017

The STREAM development plan for TEP

First Applications Title Management/Production Special Processes

Basic Framework

Early Title Manager

Classification

Manager

Contact Manager

(AuthorsDB)

Early Title Manager

(public release)

Product 360°

Contact 360°

Vendor Portal

Apps for the

management of:

• Version Structure

• Publishing Programs

• Title Metadata

• Work Components

• Blurbs & Marketing

• Budgeting

• Prices

• Catalog Export

• Catalog Publishing

• Purchase2Payment

• Calculation

• Scheduling

• Production

Dashboard

• DAM

2014 / 2015

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2018 2016 2017

The STREAM development plan for CRM and O2C

First Applications CRM & Order2Cash Special Processes

Basic Framework

Contact Manager

(Authors DB)

Contact 360°

Ticketing

Web Product Portal

& Shop

Salesforce Blueprint

Salesforce

Connector Kit

Web Product Portal &

Self-Care

Apps for the

management of:

• Orders

• Subscriptions &

renewals

• Advertisements

• Invoices & Credit

notes

• Payments

• Complaints

• Warehousing

• PoD

2014 / 2015

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2018/… 2016 2017

The STREAM development plan for reporting & analytics

Evaluation Enhancements First Applications

Klopotek Analytics

Platform

(Prototype)

Klopotek Analytics

Platform

Klopotek Analytics

Data Sources – CRR

Klopotek Analytics

Data Sources – CRM

Klopotek Analytics

Data Sources – O2C

Klopotek Analytics

Data Sources – TEP

Klopotek Analytics –

Data as a Service

(DaaS)

2014 / 2015

...

...

STREAM 360° approach is the door to your information

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It enables an incremental transition: early and in

harmony with the Roadmap

"Jump-outs" as seamless interaction of applications

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Special processes and workflows are traced in

the respective STREAM app

A perfect overview of the

product.

Detailed information

Maintain data by jumping to the specific

STREAM apps - Classification Manager

... with different apps depending on the widget

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A perfect overview of the

product.

Maintain data by jumping to the specific

STREAM apps - Contact Manager

Special processes and workflows are traced in

the respective STREAM app

... as long as there is no special app available, the

Classic Line is connected

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Maintain data by jumping to the specific

context - Classic Line/Product Pool/Spec tab

Early engagement ensures a soft, cost-effective transition

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STREAM apps replace existing functionality in the Classic Line

A one-off upgrade fee covers the use of all STREAM apps with replacement functionality.

No additional maintenance costs on top of the one-off fee.

STREAM apps offer new functionality

A license fee is charged for apps with new functionality.

Early engagement and development partnership

Influence on the prioritization of the STREAM app development

in the Roadmap.

Influence on the functionality of the STREAM apps

Special reduced license fee

Additional discount based on years of Customer relationship

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Thank you for your attention.