km world and taxonomy boot camp 2013 update

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2013 UPDATE - KM WORLD & TAXONOMY BOOT CAMP Connie Crosby Crosby Group Consulting @conniecrosby for Knowledge Workers Toronto November 20, 2013 Monday, November 25, 2013

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Quick summary of some take-aways from this year's conference compiled for Knowledge Workers Toronto meetup group.

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Page 1: KM World and Taxonomy Boot Camp 2013 Update

2013 UPDATE - KM WORLD &

TAXONOMY BOOT CAMPConnie Crosby

Crosby Group Consulting@conniecrosby

for Knowledge Workers TorontoNovember 20, 2013

Monday, November 25, 2013

Page 2: KM World and Taxonomy Boot Camp 2013 Update

Taxonomy Boot Camp>first time attendee

Monday, November 25, 2013

Page 3: KM World and Taxonomy Boot Camp 2013 Update

Structure of the conference

• 2 days (same days as KMWorld workshops & first day of KMWorld sessions)

• first morning - Fundamentals Workshop with Marjorie Hlava OR concurrent sessions

• cases studies OR advanced technical discussions

Monday, November 25, 2013

Page 4: KM World and Taxonomy Boot Camp 2013 Update

Impressions

• THE conference if you are into taxonomy and metadata!

• content for all levels

• ranged from introductory to highly advanced and technical

Monday, November 25, 2013

Page 5: KM World and Taxonomy Boot Camp 2013 Update

Key Take-aways• User experience and design are not

everything - things need to be organized to function (IM = Yin UX = Yang)

• test anything you create on a sub-set of your data to make sure it works

• reserve use of your subject matter experts (SMEs) for the final reviews - (for systems where the audience is wider than just SMEs)

• it is more difficult to build a taxonomy of 10 terms than one of 1000 terms

Monday, November 25, 2013

Page 6: KM World and Taxonomy Boot Camp 2013 Update

KMWorld>moderator & attendee

Monday, November 25, 2013

Page 7: KM World and Taxonomy Boot Camp 2013 Update

Structure of the conference

• 1 day workshops + 3 days concurrent sessions in 3 streams (my stream: KM Strategies & Practices)

• run concurrently with

• Taxonomy Boot Camp

• Enterprise Search Summit

• SharePoint Symposium

• keynotes, breaks and lunches presented jointly Monday, November 25, 2013

Page 8: KM World and Taxonomy Boot Camp 2013 Update

Take-aways - Keynotes

• need to “muscle” way into spaces that design and IT are in

• concept of “big data” is being misunderstood and overblown

• Dave Snowden: we still need humans to know what questions to ask and to interpret the data

Monday, November 25, 2013

Page 9: KM World and Taxonomy Boot Camp 2013 Update

Take-aways - Social• Forrester Research: 55% of organizations

have or are planning to enable social

• “social” is no longer separate from KM

• Yammer has forced the issue on social, has subverted leadership’s efforts

• if you do not set up social for your staff, they will do it themselves

• Unisys: CEO has helped lead the way with adoption

Monday, November 25, 2013

Page 10: KM World and Taxonomy Boot Camp 2013 Update

Take-aways

• it’s all about interconnectivity, getting systems to work together

• Unisys’ killer app: use a hashtag in the microblog, anyone who has that hashtag in their profile (under “ask me about”) is notified with an email

Monday, November 25, 2013

Page 11: KM World and Taxonomy Boot Camp 2013 Update

From Melinda Bickerstaff ’s wrap-up

• Intranets:

• 1st generation - information management

• 2nd generation - codification

• 3rd generation - connection and collaboration

Senior Manager/Principal, Talent & Organization Performance Practice,

Accenture Federal Services

Monday, November 25, 2013

Page 12: KM World and Taxonomy Boot Camp 2013 Update

Bickerstaff (cont’d)• 4 big forces for 3rd generation affecting KM

now and in future:

1. digital immersion

2. social computing

3. demographics and dynamics

4. mobile devices and video

• over 50% of the world’s population is under 30; 96% of them have joined a social network

Monday, November 25, 2013

Page 13: KM World and Taxonomy Boot Camp 2013 Update

Connie CrosbyCrosby Group Consulting

http://[email protected]

@conniecrosby@crosbygroup416-919-6719

Thank you!

Monday, November 25, 2013