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Killing It with Kindness: Incorporating Sustainable Assessment through Kindness Audits
Jessica Olin and Joe Hardenbrook
Virtual Conference Webcast
March 26, 2015
Association of College and Research Libraries Conference, Portland, Oregon
Twitter: @olinj and @mrlibrarydude #acrlkindness
Email: [email protected]
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Speakers
Joe Hardenbrook Jessica Olin
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A. My favorite movie is Legally Blonde.
B. I am a certified storm chaser.
C.Winner of an airport code trivia contest.
Joe’s Statements:
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Jessica’s Statements:
A. I was in a made for tv mini series when I was
a kid.
B. I have lived in 10 different states.
C.I am a descendent of someone who signed
the Declaration of Independence.
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Kindness Audit
What is it, anyway?
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Carroll University
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Todd Wehr Memorial Library
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Library Lobby
Commendable: Library Info
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Library Lobby
Commendable: Technology
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Commendable: Library Coffee Shop
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Needs Improvement: Signage
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Needs Improvement: Services
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Changes Implemented: Library Classroom
Changes Implemented
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Changes Implemented: Library Classroom
Changes Implemented
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Changes Implemented: Single Occupancy Restrooms
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Changes Implemented: Librarians’ Offices
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Changes Implemented: Group Study Rooms
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Changes Implemented: Outlets
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● Easy fixes
● More to like than not to like
● Marketing/Branding and Info Lit
What surprised us
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Robert H. Parker Memorial Library
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“Things I Like”: Friendly Staff
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“Things I Like”: Displays & Polls
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“Things I Like”: Consortium
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“Things I Don’t Like”: Study Areas
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“Things I Don’t Like” Furniture
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“Things I Don’t Like”: Signs
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“Things I Don’t Like”: Noise
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“Things I Don’t Like”: Computers
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“Things I Don’t Like”: Pay for Print
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“Things I Don’t Like”: Librarian
Offices
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Changes Made: Basement Study
Room
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Changes Made: Second Floor
Alcove
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Changes Made: New Printers
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Changes Made: Reference Desk
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What surprised us:
● Overlap with librarian audits
● Consortium
● Easy fixes
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Context Based Differences
Image credit: Medical College of Wisconsin
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Caveats
● ADA
● International
● Cultural
● Shared Spaces
● Need States
● Campus Regulations
● Improvement Cycle
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Audience Participation
Ways to connect today:
● Chat window;
● #acrlkindness or @mrlibrarydude or @olinj;
● [email protected] .
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Audience Participation
Picture from Alia Moore at The
University of Arizona University
Libraries.
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Audience Participation
Picture from
Megan Brooks at
Wellesley College.
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Audience Participation
Picture from
Andrew Whitis at
University of
Findlay.
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Further Questions:
Jessica: [email protected] or @olinj
Joe: [email protected] or
@mrlibrarydude