kienbaum katalyst
TRANSCRIPT
Katalyst
Jumpstart change and engagement with Liquid Democracy
Kienbaum Management Consultants August 2016
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Use swarm intelligence to get answers you would either not get at all or spend
significant time and resources to obtainProblem solving dilemma within organizations
» There are unresolved problems, questions, and topics that need to be addressed
» The solution can be created from the experience and ideas within the org, but searching takes time
» The cost to hire someone to find and solve the problem can be high
» The solution exists within the organization, and can be found via Liquid Democracy
» Swarm intelligence offers the ability to solve variety of problems with small/large crowds
» The larger the crowd, the more likely the solution is to be found
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Unanswered management questions Crowdsourced solutions
BUT, the larger the crowd, the slower and more costly it becomes
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But, traditional brainstorming can be a tedious and slow process that lacks
effective generation of sufficient ideasTraditional brainstorming shortcomings
Traditional brainstorming doesn’t scale well
» Traditional brainstorming is slow, tedious, dull, and can leave
people feeling intimidated and put on the spot
» Contribution could vary between dominant and reserved
employees, resulting in fewer, lower quality ideas
» Brainstorming process is slowed down when people take turns
speaking; waiting your turn can result in forgetting other ideas,
or loss of interest in general
» Groupthink makes it difficult for individuals to propose a
radically different idea, and risk going against the flow
» Traditional methods and use of flipcharts aren’t able to
manage more than a few people effectively
Overcome these shortcomings with Katalyst, a new diagnostic tool that empowers idea generation in a quick
and efficient way, regardless of group size
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Large groups become unmanageable chaos
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Jumpstart change and transform your workshops and brainstorming sessions
with KatalystOverview
Ideas removed from hierarchical and divisional silosDigitized Liquid Democracy
» Digitized and moderated diagnostic tool that helps
organizations identify problems and prioritize solutions
» 1-day digitized workshop is facilitated in which an interactive
session enables a group of appropriate individuals to quickly
brainstorm ideas, and collectively decide on the ones worthy
to pursue
» Ideas are seen and prioritized by the group, then expanded
upon for further discussion and prioritization following
breakout groups
» A highly flexible format that allows for changing number of
participants, themes and formats
A digitized, 1 day diagnostic workshop to identify and prioritize problems and plan solutions while removing
hierarchy and departmental silos
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Katalyst is the latest diagnostics tool that helps organizations bypass ineffective
ideas and steers them towards executing value added innovationsBenefits
Best ideas are found expediently Why go with the Katalyst
» Digitized and moderated diagnostic tool that helps
organizations identify problems and prioritize solutions
» Anonymous session that unleashes participants minds and
generate idea flow without traditional moderator and flipchart
» Participants come together in new teams that are outside of
existing hierarchies or functions
» Leverage the experience of the workforce by enabling them to
have an equal voice
» Identify and overcome implementation issues before they
arise by putting those who will implement in the same room as
those having ideas
» Highly adaptable to the uniqueness of each company and its
particular challenges
Instant collection and prioritization of ideas enables
the best solutions to be identified quickly, leaving
more time for breakout discussions for enhancement
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The iterative and digital process ensures anonymity and that all ideas and topics
are viewed and considered Workshop process overview
Everyone discuss the ideas together
anonymously and digitally
Discussion in anonymous groups
Digital and anonymous
Headquarters
Initial Question
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Topics Discussion
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Review topics and
fields of action
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Result:
Clustered Topics
Result:
Pain points and activities on the subject
Primary question and workshop driver
Three iterations of each subject:
Actual state / desired state / activities
Forced rankings of clusters and
ideas with clusters
Result:
Ranked and weighted subjects and issues
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An initial starting question will go through the stages until ideas are put into
ranked clusters and then ranked within each clusterWorkshop process details
1 specific initial question
» Conduct a pre-workshop meeting where a single question and or problem is formulated
» Only asking the rightquestion will produce valuable answers
Free form responses
» Respondents answer the question without filters or clusters
» Current states, desired states, and activities to close the gap are identified
Respondents cluster the responses into pre-defined categories
The clusters are forced ranked in order of most to least critical to the issue
ClusteringClusters forced
rankedClusters’ ideas forced
ranked
Each idea within the clusters is forced ranked in order of most to least critical to the cluster
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The workshop employs an iterative process that displays and prioritizes ideas,
then repeats as ideas are refined, culminating in ranked clusters and ideasWorkshop mechanics
Topics are gathered from all sources and displayed for everyone to see and vote on
Ideas are grouped and prioritized and presented for the group to prioritize again
Break out groups are randomly formed to assess and evaluate current and future state ideas
Implementation solutions and rollout plans for ideas and topics are developed
» Iterative process allows for multiple topics and ideas to be evaluated and ranked
» Breakout groups remove hierarchical and divisional barriers
» Activities for improvements are developed with both those overseeing them and those performing them
» Immediate data collection allows for quick and efficient result selection and visualization
» Results and analysis are fully documented and available for use
» 10 pain points are identified and ranked
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From the starting point of one initial question, a “10x10” result is found - 10 pain
points rated in order of criticality and a 10 steps to meet the challengeWorkshop results
10 pain points
» The current and future state gaps are analyzed and used to determine a set of 10 organizational “pain points”
» The forced ranked clusters, and forced ranked ideas within each clusters focus the analysis and eliminate unnecessary ideas
10 steps
» The desired state and activities ideas are analyzed for improvement steps
» These are boiled down into a 10 step improvement program
Forced ranked clusters provide input for “10 x 10” result
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Interconnected participants from across the organization engaging in
conversation Example
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An anonymous, interconnected group of employees from all levels solving
problems through a digitally moderated platform Example
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Eric M. LavellePrincipal Phone: +1 843 804 0020Fax: +1 213 805 5337Mobile: +1 843 804 [email protected]
Brian DickersonConsultantPhone: +1 858 382 4205Fax:Mobile: +1 858 382 [email protected]
Kienbaum Consultants Inc.Contact information for US Kienbaum Consultants
Contacts
Kienbaum Consultants Inc.2300 Lakeview Parkway | Suite 700 Alpharetta, GA 30009USA
Address
www.kienbaum.com