MobileCrecheInsurance for mobile creche facilitiesSummary and Guide

Arranged by Morton Michel

KH2645 Mobile C S&G_REBRAND COVERS Nov 15:layout1 13/1/16 12:05 Page 1

MobileCrecheInsurance for mobile creche facilitiesSummary and Guide

Arranged by Morton Michel

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Mobile Creche Mobile Creche insurance has been specially designed for organisations that provide

children's creche facilities for parties, weddings, sporting events etc, at venues in the UK.

Mobile Creche - the cover The Mobile Creche policy will provide the following covers as standard: • Public and Products Liability • Employers' Liability • Legal Expenses • Helplines available (24 hours a day, 365 days of the year) providing advice and support for Legal matters, Tax advice,

Medical advice, Confidential counselling and Emergency repair support

You can also add Group Equipment, Loss of Revenue, Buildings, Group Money, All Risks, Trustees' and Officers' Financial Liability and Professional Indemnity cover as optional sections. Your schedule will show if you have selected them.

Policy Summary The Mobile Creche policy is underwritten by Covea Insurance plc (except where otherwise stated).

This document summarises the cover provided by the Mobile Creche policy and should be read carefully before you complete the proposal form. The Policy Summary does not contain the full terms and conditions, which can be found in the policy document. A full policy document is available free of charge from Morton Michel.

Public and Products Liability If your group is held legally responsible for an injury to a child or a third party, or for damage to a third party's property, or for defects in goods sold or supplied by you, then you will be required to pay damages. Public and Products Liability covers these damages and any resulting legal expenses up to the limit of indemnity.

Limit of Indemnity £3,000,000 (higher limits are available on request).

Automatically Included • organised and supervised outings for a maximum of 3 days (extensions can be arranged) • food poisoning • incorrectly administered first aid treatment • administration of drugs/medicines in accordance with policy conditions • administration/provision of oxygen, gastro feeding, naso-gastric tube feeding, cleaning and changing of feeding or

tracheostomy/tracheotomy tubes and emptying/changing stoma bags in accordance with policy conditions • member to member liability • vicarious liability (as decided in a Court of Law) • fund raising activities of a non-sporting nature involving members of the group and their families. All other fund raising

activities should be notified to Morton Michel for consideration • legal defence costs and expenses incurred with the written consent of Covea Insurance plc • legal costs and expenses incurred in defending a charge brought under The Corporate Manslaughter and Corporate Homicide Act 2007 • children with special needs • bouncy castles used by the group for the children attending the group (or other children in their family) in accordance with policy conditions • use of trampolines in accordance with policy conditions • contingent motor liability - provides cover for the group if a motor accident occurs in connection with group business, for which the group is legally responsible and the car owner does not have the necessary cover in place. This does not replace or include ordinary motor insurance and it does not cover the motor vehicle or its contents. The group must take all reasonable precautions to ensure that any vehicle used has the appropriate motor insurance. (Morton Michel offers motor insurance schemes designed specifically to support childcare activities. To find out more details about this specialist cover for private cars, people carriers and mini buses, call 0800 975 4894.)

Territorial Limits • anywhere in Great Britain, Northern Ireland, the Isle of Man or the Channel Islands.

Main Exclusions • provision of advice or breach of professional duty • sale or supply of medicines, drugs, syringes, dressings or medical supplies or equipment of any kind whatsoever • property belonging to the group, or in its care, custody or control • personal property of staff and members attending the group • use of adventure playground facilities such as aerial runways, scramble nets and tree walks - which have been constructed

or partially constructed from materials not originally intended for play or recreational use eg: telegraph poles, tyres and drainage pipes; (please refer to Morton Michel if in any doubt)

• liability arising out of asbestos or its derivatives • terrorism, war and kindred risks • fines, penalties or liquidated, punitive or exemplary damages • treatment (other than first aid treatment, the administration of drugs/medicines in accordance with policy conditions,

and the administration/provision of oxygen, gastro feeding, naso-gastric tube feeding, cleaning and changing of feeding or tracheostomy/tracheotomy tubes and emptying/changing stoma bags in accordance with policy conditions)

• inflatable play equipment other than bouncy castles used by the group for the children attending the group (or other children in their family)

• activities not advised to and agreed in writing by Morton Michel.

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Employers' Liability If you are an employer, you are required by law to have Employers' Liability insurance. This covers you in case an employee suffers an accident at work for which you are held legally responsible. Employees are defined as paid or unpaid supervisors, students, work experience students, trainees and volunteers.

Limit of Indemnity £10,000,000 any one cause. (£5,000,000 if arising out of terrorism.)

Automatically Included • legal costs incurred in the defence of criminal proceedings in respect of a breach of the Health and Safety at Work etc Act

1974 - limit £10,000 in any one period of insurance • legal defence costs and expenses incurred with the written consent of Covea Insurance plc. • legal costs and expenses incurred in defending a charge brought under The Corporate Manslaughter and Corporate

Homicide Act 2007

Territorial Limits • anywhere in Great Britain, Northern Ireland, the Isle of Man or the Channel Islands.

Legal Expenses This section of cover is insured by DAS Legal Expenses Insurance Company Limited (DAS). The policy will pay legal costs up to £100,000 per insured incident for solicitors’ and barristers’ fees, court costs, expenses for expert witnesses, attendance expenses, accountants’ fees and employment compensation awards up to a maximum of £1,000,000 in in any one period of insurance. It will also pay the costs of appealing or defending an appeal.

Significant Features and Benefits • Employment Disputes and Compensation Awards – if your business faces an employment dispute, court or tribunal proceedings

from a past, present or prospective employee we will pay legal costs incurred in defending your position. Should your business face the risk of losing a case and being ordered to pay awards of compensation at a tribunal, we will cover the business against costs.

• Legal Defence – we will pay the cost incurred in defending the business or its employees: • If it is alleged that a criminal offence has been committed in connection with your business activities; or • If a civil action is taken for compensation under section13 of the Data Protection Act 1998, including any resulting

compensation award; or • If a civil action is taken against you for wrongful arrest in respect of an allegation of theft; or • In an appeal against the imposition or terms of any Statutory Notice under legislation affecting the business.

The cover also extends to appeals against the refusal of the Information Commissioner to register the businesses application for registration.

We will also pay the attendance expenses of an employee for jury service.

• Public Childcare Proceedings and Public Law Children Order Proceedings – we will pay costs and expenses to represent an insured person throughout the duration of Public Childcare Proceedings/Public Law Children Order Proceedings as an intervenor and/or respondent, when they are requested to attend a hearing that has been initiated by the Local Authority or the NSPCC as a result of the care provided to a child(ren) in their professional capacity as a childminder/childcare provider under the Children’s Act 1989 or the Children (Northern Ireland) Order 1995.

We will cover an appeal against the decision made at Public Childcare Proceedings/Public Law Children Order Proceedings, providing reasonable prospects exist.

An intervenor and/or respondent will be requested to attend Public Childcare Proceedings/Public Law Children Order Proceedings when they are included in the potential pool of perpetrators of alleged non accidental injury and could be asked to attend any/all of the following hearings: • Case Management Hearing • Further Case Management Hearing • Fact Finding Hearing • Final Hearing • Any other hearing that is associated with Public Childcare Proceedings/Public Law Children Order Proceedings as an

intervenor and/or respondent

Public Childcare Proceedings apply in England and Wales and Public Law Children Order Proceedings apply in Northern Ireland. An intervenor and/or respondent can be called from anywhere within the United Kingdom and jurisdiction on what hearings will apply will depend on where the child(ren) resides at the time a hearing is called.

• Statutory Licence or Registration Appeal – appeals to the relevant statutory or regulatory authority, court or tribunal following a decision to suspend, alter, cancel or refuse to renew the insured’s licence, mandatory registration or British Standard Certificate of Registration.

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• Contract Disputes – we will pay costs and expenses for a representative to negotiate your legal rights in a contractual dispute arising from an agreement or alleged agreement entered into by you for the purchase, hire, sale or provision of goods or services, providing the amount in dispute exceeds £250 (including VAT).

• Debt Recovery – we will pay costs and expenses for a representative to negotiate your legal rights including enforcement of judgement to recover money and interest due from the sale or provision of goods or services, providing the amount in dispute exceeds £250 (including VAT).

• Property Protection and Bodily Injury – We will pay costs and expenses for a representative to negotiate your legal rights in a civil dispute following: • an event causing physical damage to property. • incidents of nuisance or trespass.

We will pay costs and expenses for a representative to negotiate your (and your family members') legal rights following an even causing death or bodily injury to you or them in an accident arising from the business activities.

• Tax Protection – we will pay costs and expenses to represent an insured person in: • A tax enquiry. • An employer compliance dispute. • A VAT dispute. Provided that you have taken reasonable care to ensure that all returns are complete and correct and are submitted within the statutory time limit allowed.

Significant Exclusions and Limitations • Costs and expenses incurred before the written acceptance of a claim by DAS. • If you decide not to use the services of a preferred law firm or tax consultancy, you will be responsible for any costs that fall

outside the DAS Standard Terms of Appointment. • The total of the compensation awards payable shall not exceed £1,000,000 in any one period of insurance. • A settlement agreed and payable following conciliation under the ACAS Early Conciliation procedure. • Employment Disputes and Compensation Awards.

• Internal disciplinary or grievance procedures. • Transfer of Undertakings or Transfer of Employment claims.

• Legal Defence • An appeal against the imposition or terms of any Statutory Notice issued in connection with your licence, mandatory

registration or British Standard Certification of Registration. • incidents relating to the ownership, driving or use of a motor vehicle. • Any investigation and/or prosecutions that are not in direct connection with the activities of the business.

• Public Childcare Proceedings and Public Law Children Order Proceedings. • Any appeals in connection with your licence, mandatory registration or British Standard Certificate of Registration. (Please

refer to Statutory licence or registration appeal). • Any other costs, other than costs agreed by DAS that are associated with Public Childcare Proceedings or Public Law

Children Order Proceedings. • Statutory Licence or Registration Appeal.

• Assistance with the application process. • The ownership, driving or use of a motor vehicle.

• Contract Disputes. • Any disputes arising from an agreement entered into prior to the inception date of this section, if the date of occurrence is

within the first 90 days of the inception of this section. • Disputes relating to an amount less than £250 (including VAT).

• Debt Recovery • Any claim for debt recovery where monies have been due and payable for over 90 days. • Recoveries relating to a debt of less than £250 (including VAT).

• Property Protection and Bodily Injury • Goods in transit or goods lent or hired out. • Motor vehicles unless the business is engaged in the selling of motor vehicles. • Any illness or bodily injury that happens gradually. • Psychological injury or mental illness. • Clinical negligence.

• Tax Protection • Any failure to register for VAT or Pay As You Earn. • Any claims relating to import or excise duties and import VAT. • Any investigations or enquiry into alleged dishonesty or criminal offences.

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DAS Helplines DAS Law Limited provide the following services 24 hours a day, 7 days a week during the period of insurance, other than as stated below. However, DAS may need to arrange to call you back depending on the enquiry. To help DAS check and improve service standards, all inbound and outbound calls may be recorded except those to the counselling and health and medical helplines. Legal Advice Confidential advice is given over the phone on any commercial legal problem affecting your business, under the laws of any European Union country, the Isle of Man, the Channel Islands, Switzerland and Norway. Whenever possible the Legal Advice helpline aims to provide immediate advice from a qualified legal adviser. However if this is not possible DAS will arrange a call back at a time that suits you. DAS legal advisers provide advice on the laws of England and Wales 24 hours a day, 7 days a week, 365 days a year. Where advice is sought in an area of law beyond this jurisdiction or in respect of very specialist matters, DAS will refer you to one of their specialist advisers. This will include European law and certain areas of law for Scotland and Northern Ireland. Specialist advice is provided 9am – 5pm, Monday to Friday, excluding public and bank holidays. If calls are made outside these times, DAS will call you back. Tax Advice DAS offer confidential advice over the phone on any tax matters affecting your business, under the laws of the United Kingdom. Tax advice is provided by tax advisors 9am – 5pm, Monday to Friday, excluding public and bank holidays. If calls are made outside these times, DAS will call you back. Emergency Repair Support In the event of an unforeseen emergency affecting your business premises (even if you work from home) which causes damage or potential danger, such as a burst pipe, blocked drain or broken window, DAS will contact a suitable repairer or contractor and arrange assistance on your behalf. All costs of assistance provided are your responsibility. Counselling DAS will provide you and your employees (including any members of their immediate family who permanently live with them) with a confidential counselling service over the phone including, where appropriate, onward referral to relevant voluntary and/or professional services. (Any costs arising from the use of these referral services will not be paid by DAS). Health and Medical Information Service Information is given over the phone on general health issues and advice on a wide variety of medical matters, including food allergies, medication, vaccinations, side effects of drugs, nutrition and exercise. DAS can provide information on what health services are available in your area, including local NHS dentists and self-help clubs. Health and medical information is provided by qualified nurses 9am – 5pm, Monday to Friday, excluding public and bank holidays. If you call outside these times, a message will be taken and a return call arranged within the operating hours.

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Group Equipment (Optional) This covers your equipment against fire, lightning, explosion, aircraft, theft involving violent and forcible entry or exit, riot or civil commotion, malicious damage, earthquake, impact by vehicles, storm, flood, sudden escape of water or oil, or falling trees or branches, occurring anywhere in the United Kingdom. Sum Insured

£3,000 (higher values available on request). Automatically Included (subject to adequacy of sum insured) • equipment whilst in transit, up to £1,500 (higher values available on request) • debris removal • damage to the premises caused by theft involving forcible and violent entry provided you are responsible for the repair of

such damage • accidental damage to sanitary ware, underground pipes or cables, up to £1,000 • cost of refilling fire extinguishers if discharged because of fire • loss of metered water up to £2,500 • external fixed CCTV equipment and security lighting up to £1,000 • replacement of locks and keys following theft of keys up to £1,000 • the structure of any timber or metal sheds at the premises used to store Group Equipment when not in use up to - £1,500 in total for timber sheds - £2,500 in total for metal sheds - maximum £2,500 in total overall • the contents of any timber or metal sheds at the premises used to store Group Equipment when not in use up to - £1,500 in total in timber sheds - £2,500 in total in metal sheds - maximum £2500 in total overall. Main Exclusions

• storm or flood damage to property not in an enclosed vehicle or building • theft or attempted theft from any unattended vehicle or trailer • the first £100 of each claim in respect of equipment in timber sheds • the first £100 of each claim in respect of the shed itself • the first £100 of each claim in respect of accidental damage to sanitary ware, underground pipes and cables • the first £50 of any other claim • property not locked in a room, hall, cupboard or shed at the end of every group session • loss or damage caused by other authorised users of the premises • terrorism, war and kindred risks. Optional Extension

This cover can be extended to allow for accidental damage to equipment. NB: Please keep receipts when you buy any equipment for your group because the insurers need to see these as proof of purchase should you have to make a claim. Claims can be settled much quicker if the receipts can be produced.

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Loss of Revenue (Optional) Provides protection against financial loss during the period taken for the business to return to normal following loss or damage by any of the events covered under the Group Equipment section. Reasonable costs incurred to maintain the business following loss or damage are included. The sum to be insured should be based on your estimate of the gross revenue to be earned in the next twelve months (or any longer period that you choose) with allowances for anticipated growth and inflationary factors. Automatically Included • unrecoverable outstanding debit balances • prevention of access due to damage to nearby premises • loss caused by damage at land based premises of public utilities or telecommunication undertakings • accidental failure of electricity, gas or water supplies at the terminal ends of the public supply undertaking’s feed to the

premises (unless such failure is for a period of less than sixty minutes) • the occurrence at the premises of poisoning, murder or suicide • closure due to defective sanitation, vermin or pests • outbreak of human infectious or contagious disease at the premises • wages for replacement staff following suspension by OFSTED, or other registering authority, of employees accused of child

abuse, up to £2,500. Main Exclusion • terrorism, war and kindred risks. Buildings (Optional) Buildings, outbuildings and associated structures can be covered against fire, lightning, explosion, aircraft, theft involving forcible and violent entry or exit, riot or civil commotion, malicious damage, earthquake, impact by vehicle, storm, flood, sudden escape of oil or water, falling trees or branches. Automatically Included

• accidental damage to sanitary ware, underground pipes or cables • architects' and surveyors' fees • debris removal • public authorities costs. Also Covered

• all fixed external glass • property owner's liability

(limit £3,000,000). Main Exclusions

• the first £100 - £200 of each buildings claim (depending upon construction) • the first £50 of each glass breakage claim • subsidence, ground heave or landslip • fences and gates • liability arising out of asbestos or its derivatives • terrorism, war and kindred risks. Group Money (Optional) This provides protection against loss of money whilst at the premises during business hours, in transit, in a bank night safe or in the home of an authorised group official. Limit £500. Main Exclusions • the first £50 of each claim • loss from any unattended vehicle • money left at the group premises overnight • loss due to fraud or dishonesty of any group official unless discovered within seven days • shortages due to error or omission • dishonoured cheques or use of counterfeit money.

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Personal Assault (extension to Group Money) Group officials aged between 16 and 70 are automatically provided with compensation if they sustain bodily injury or death following an assault whilst handling money in connection with your business. Compensation Levels • death, loss of limb(s), loss of sight or permanent total disablement: £20,000 • temporary total disablement (up to 104 weeks): £50 per week. Main Exclusions • the influence of drugs or liquor • pregnancy, childbirth or any communicable disease. All Risks (Optional) As an alternative to the specified perils insured by the Group Equipment section, you may prefer to have certain items of equipment covered for accidental loss or damage occurring anywhere in the UK. Sum Insured Full replacement cost of the property Main Exclusions • the first £100 of each claim • wear and tear • theft from unattended vehicle or trailer • storm or flood unless the property is contained in an enclosed vehicle or in a building • electrical or mechanical breakdown • breakage of brittle articles (unless part of photographic equipment) • terrorism, war and kindred risks. Trustees’ and Officers’ Financial Liability (Optional) If your group is forced to close with insufficient assets to cover outstanding debts, the trustees or officers of your group may find themselves held responsible for such shortfall. Three levels of sum insured are available for all claims by all trustees and officers of your group £5,000/£7,500/£10,000 The closure of the group must be outside the control of the trustees or officers Main Exclusions • the first £25 or 5% of each claim whichever is the greater • fraud, embezzlement, misappropriation or other criminal act of any trustee or officer • shortfall resulting from dishonoured cheques, use of counterfeit money, clerical/accounting errors or shortages due to error

or omission • losses arising from the closure of the group within the first six months from inception date. Professional Indemnity Extension (Optional) This extension includes trustees’, directors’ and officers’ indemnity. Your Public Liability section can be extended to cover your group’s legal liability in the event of a group official making an error, or omitting to do something that they should have done, or committing libel or slander, provided that all such actions are unintentional. Limit of Indemnity £250,000 and £500,000 are available.

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Customer Service Information 1. Insurers under the policy Covea Insurance plc is the insurer under this policy except under the Legal Expenses Section, where the insurer is DAS Legal Expenses Insurance Company Limited. 2. Covea Insurance plc Covea Insurance plc (Covéa Insurance) is a public limited company registered in England and Wales under number 613259. It underwrites general insurance business. It is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. The Financial Conduct Authority and the Prudential Regulation Authority are independent watchdogs that regulate financial services. Covéa Insurance’s Financial Services Register number is 202277. You can check this on the Financial Services register by visiting the Financial Conduct Authority website www.fca.org.uk or by contacting the Financial Conduct Authority on 0800 111 6768. Registered Office: 2 Norman Place, Reading, RG1 8DA. 3. Information about DAS Legal Expenses Insurance Company Limited DAS Legal Expenses Insurance Company Limited is a private company limited by shares incorporated in England and Wales under registered number 103274. It underwrites legal expenses business. DAS head and registered office is DAS House, Quay Side, Temple Back, Bristol BS1 6NH. It is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. It appears on the Financial Services Register under number 202106. You can check this on the Financial Services register by visiting the Financial Conduct Authority website www.fca.org.uk or by contacting the Financial Conduct Authority on 0800 111 6768. 4. Information about DAS Law Limited DAS Law Limited is a private company limited by shares incorporated in England and Wales under registered number 5417859. It provides legal advice services on behalf of DAS. DAS Law Limited head and registered office address is North Quay, Temple Back, Bristol BS1 6FL. It is authorised and regulated by the Solicitors Regulation Authority (registered number 423113). 5. Morton Michel The Mobile Creche policy is arranged by Morton Michel Limited. Morton Michel Limited is a private company limited by shares incorporated in England and Wales under registered number 5120835. Its Registered Office is 3rd Floor, Chancery House, St Nicholas Way, Sutton, Surrey, SM1 1JB; its head office is Alhambra House, 9 St Michaels Road, Croydon, CR9 3DD. It is authorised and regulated by the Financial Conduct Authority. It appears on the Financial Services Register under number 527300. You can check this on the Financial Services Register by visiting the Financial Conduct Authority website www.fca.org.uk or by contacting the Financial Conduct Authority on 0800 111 6768. 6. Accessibility We are able to provide, upon request, audio tapes, large print and Braille documentation. Please advise us if you require any of these services to be provided so that we can communicate in an appropriate manner. Alternatively, if you have hearing or speech difficulties and have access to a text telephone you can call any of our numbers using the text relay service operated by Action on Hearing Loss (formerly known as RNID). 7. Law applicable to the contract We propose to choose English law as the law applicable to the contract unless we agree another choice of law with you prior to the start date. 8. Premiums Premiums are payable annually to Morton Michel. Insurance premium tax, as imposed by current legislation, is incorporated into all premiums.

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9. Promise of satisfaction and service We are confident that your Mobile Creche policy will bring you complete satisfaction. We undertake to refund the premium in full if you are not satisfied with the cover provided by your policy if it is returned within 14 days of the start date of your policy or from the date you receive your policy document if this happens later, but if there has been an incident which has resulted or could result in a claim you must reimburse us for any amounts we have paid or may be required to pay, in respect of that incident. 10. Duration of contract The first period of insurance under your Mobile Creche policy will be 12 months unless otherwise requested by you and agreed by us in writing. 11. Financial Services Compensation Scheme The insurers under this policy are covered by the Financial Services Compensation Scheme (FSCS). You may be entitled to compensation from the scheme if any of them cannot meet their obligations. This depends on the type of business and the circumstances of the claim. Further information about compensation scheme arrangements is available from the Financial Services Compensation Scheme. 12. Notification of a claim If you have a claim (other than under the Legal Expenses section), or are aware of an incident that could result in a claim, please contact Morton Michel on 0208 603 0941 or Covea Insurance plc on 0330 134 8187. If you have a claim, or are aware of an incident that could result in a claim under the Legal Expenses section, please contact DAS on 0117 934 0569. 13. Enquiries and complaints If you have an enquiry or complaint regarding: • the suitability of this policy for your needs; or • the information and advice you received whilst it was originally being discussed; or • the operation or administration of the policy; or an enquiry concerning a claim that you may have made you should contact Morton Michel at Alhambra House, 9 St Michaels Road, Croydon CR9 3DD; telephone number 0208 603 0941. If your complaint relates to the cover under this policy or the way a claim is/has been handled (other than for Legal Expenses cover) you should contact us by either writing to us at the Customer Services Manager, Covea Insurance plc, 50 Kings Hill Avenue, Kings Hill,West Malling, Kent ME19 4JX or by telephone 0330 134 8194 or email information@coveainsurance.co.uk. A copy of Covéa Insurance’s complaints handling procedure is available on request.

If your complaint relates to the Legal Expenses cover, please write to The Customer Relations Department, DAS Legal Expenses Insurance Company Limited, DAS House, Quay Side, Temple Back, Bristol, BS1 6NH or telephone 0344 893 9013 or email customerrelations@das.co.uk. Details of the DAS internal complaint handling procedures are available on request. Your complaint may be more suitably handled by a comparable complaints scheme, the Legal Ombudsman Service. You can contact the Legal Ombudsman Service at: PO Box 6806, Wolverhampton, WV1 9WJ. You can also contact them by telephone on 0300 555 0333 or email them at enquiries@legalombudsman.org.uk Website: www.legalombudsman.org.uk Using these services does not affect your right to take legal action.

Please be ready to provide all relevant details of your policy and in particular your policy number (if allocated) to help your enquiry or complaint to be dealt with speedily.

You may have the right to refer it to the Financial Ombudsman Service at Exchange Tower, Harbour Exchange Square, London E14 9SR; telephone numbers 0800 023 4567 (calls to this number are normally free for people calling from a “fixed line” phone – but charges may apply if you call from a mobile phone) and 0300 123 9123 (calls to this number are charged at the same rate as 01 or 02 numbers on mobile phone tariffs). Website www.financial-ombudsman.org.uk.

Following this procedure will not affect your legal rights.

Nothing in the terms and conditions of this policy will reduce your statutory rights relating to faulty or mis-described goods or services. For further information about your statutory rights, you should contact your local authority Trading Standards Department or Citizen’s Advice Bureau.

14. The Employment Manual The DAS Employment Manual offers comprehensive, up to date guidance on rapidly changing employment law. To view it, please visit DAS website at www.das.co.uk. From the Home Page click on the Employment Manual icon. All the sections of this web-based document can be printed off for your own use. Contact DAS at employmentmanual@das.co.uk with your email address, quoting your policy number and DAS will contact you by email to inform you of future updates to the information.

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Other Insurance Terrorism (optional separate policy) If you require cover against acts of terrorism, we are able to offer a separate policy that will - cover most causes of terrorism damage including biological, chemical or radioactive contamination - apply to all property insured under your Mobile Creche policy, up to the full value sums insured that you have selected - include cover against loss of income, if required, up to the sum insured under your Mobile Creche policy. If you would like a quotation for this extra cover, please contact Morton Michel. IMPORTANT To obtain the full benefit from your insurance it is important that the sums insured are adequate at all times. If they are inadequate then in the event of a claim the amount payable will be reduced in proportion to the degree of underinsurance. It makes sense to review the sums insured regularly, particularly if you have refurbished your premises or purchased new equipment. If you have any queries or would like to discuss Mobile Creche insurance please contact Morton Michel, Alhambra House, 9 St Michaels Road, Croydon CR9 3DD; telephone number 020 8603 0900.

Arranged by

Tel: 020 8603 0900 Fax: 0845 257 0547/0548 www.mortonmichel.com

Morton Michel Alhambra House 9 St Michaels Road Croydon CR9 3DD

www.mortonmichel.com

www.mortonmichel.com KH2645 08.16