keystone/harkins dirty tricks: obfuscation - request for legal records dec 2015

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December 6 2015 CZ Master Association Board of Directors. C/O Sandra Hidalgo 29883 Santa Margarita Parkway, Suite 600 Rancho Santa Margarita, CA, 92668 RE: Failure to Comply with Request to Inspect Records – Lawyer Expenses Greetings: I am in receipt of your letter dated November 3, 2015. It is such a good illustration of the LIDDD approach, now apparently perfected by the dynamic duo of James Harkins and Keystone, that I am going to suggest Mr. Joseph Miner uses it as Exhibit A in his lawsuit. LIDDD stands for Lie, Ignore, Deflect, Deny, Dis-inform. I do not quite understand if this is done out of gross incompetence or sheer evil. I do not know what they teach in HOA communications class, but seems to be a mixture of leegaleze and a foreign language – I will provide examples below For starters, you continue to conflate two separate requests: 1. One request is to inspect Lawyer Expenses and 2. The second one is to inspect CHP patrol hours. I will continue to address the two issues separately In item 3 of the aforementioned letter you state that “I refused to pay for staff time and failed to come into the officer and view these records” I did not refuse to pay and I did not fail to go to the office. I clearly stated that to not waste my time, I wanted a copy of the instructions used to redact the requested records. You FAILED to provide such request. You then go on to include useless attachments of what you are not going to do. The redacted papers you sent me are incomplete, and while you failed to send me the4 instructions used to redact the papers, the issue is moot: Our forensics experts have been able to view the original information. To be clear, you have FAILED to be responsive to my request because the information provided is incomplete. As a reminder, the reason I have requested the information is because the CZ Master Association is the most litigious HOA in Southern California. Further, Harkins has charged an HOA $30,000 for a simple Small Claims Court case, and a resident lost his condo due to an improperly parked RV. In your case, a simple request for records is taking months, and God knows what Keystone is charging the CZ Master association, but in the end, it is us the residents who pay, regardless of the quality of response

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CZ Master Association is the most litigious HOA in California, using Kesytone/Harkins to run a collections scheme and to intimidate, bully residents

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Page 1: Keystone/Harkins Dirty Tricks:  Obfuscation - Request for Legal Records Dec 2015

December 6 2015     CZ Master Association Board of Directors.C/O Sandra Hidalgo29883 Santa Margarita Parkway, Suite 600Rancho Santa Margarita, CA, 92668

RE: Failure to Comply with Request to Inspect Records – Lawyer Expenses

Greetings:

I am in receipt of your letter dated November 3, 2015. It is such a good illustration of the LIDDD approach, now apparently perfected by the dynamic duo of James Harkins and Keystone, that I am going to suggest Mr. Joseph Miner uses it as Exhibit A in his lawsuit. LIDDD stands for Lie, Ignore, Deflect, Deny, Dis-inform. I do not quite understand if this is done out of gross incompetence or sheer evil.

I do not know what they teach in HOA communications class, but seems to be a mixture of leegaleze and a foreign language – I will provide examples below

For starters, you continue to conflate two separate requests: 1. One request is to inspect Lawyer Expenses and 2. The second one is to inspect CHP patrol hours. I will continue to address the two issues separately

In item 3 of the aforementioned letter you state that “I refused to pay for staff time and failed to come into the officer and view these records” I did not refuse to pay and I did not fail to go to the office. I clearly stated that to not waste my time, I wanted a copy of the instructions used to redact the requested records. You FAILED to provide such request. You then go on to include useless attachments of what you are not going to do. The redacted papers you sent me are incomplete, and while you failed to send me the4 instructions used to redact the papers, the issue is moot: Our forensics experts have been able to view the original information.

To be clear, you have FAILED to be responsive to my request because the information provided is incomplete.

As a reminder, the reason I have requested the information is because the CZ Master Association is the most litigious HOA in Southern California. Further, Harkins has charged an HOA $30,000 for a simple Small Claims Court case, and a resident lost his condo due to an improperly parked RV. In your case, a simple request for records is taking months, and God knows what Keystone is charging the CZ Master association, but in the end, it is us the residents who pay, regardless of the quality of response

To reiterate, while, the CZ Master Association has not been responsive to my request for legal records, it is clear that given the Keystone/Harkins approach, I will not be able to get to the bottom of the issue unless I get to inspect the chart of accounts and or the team is compelled to do so by a court of law.

Merry Christmas

Joseph Lewis Aguirre