KEYS 2.0 TRAINING

PART THREETraining Module 4 Using Quality Tools

for Data Collection And Analysis

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Purpose of This Training

Provide some definition and experience with a few tools and techniques for collecting, analyzing, and arraying data in ways that will enhance the meaning that lies beneath the information.

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Goals for Using Quality Tools

There are three primary goals for using quality tools:

To expand your thinking

To gather information

To organize information

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Why School Improvement Teams Need Quality Tools

You need to expand your thinking if… You need to generate possible causes of a

problem.

You need to generate possible solutions.

You need to generate possible action steps.

You are dealing with an unusual situation.

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Why School Improvement Teams Need Quality Tools (cont’d)

You need to expand your thinking if… You can see only one point of view.

You cannot reach agreement with others.

Your earlier solutions have not worked.

You spend too much effort on evaluating and judging and not on creating and envisioning.

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Why School Improvement Teams Need Quality Tools (cont’d)

You need to gather information if… You need to describe the symptoms of a

problem.

The available facts do not reveal a cause

You want to monitor a work process.

You need facts to overcome others strong emotional response.

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Why School Improvement Teams Need Quality Tools (cont’d)

You need to gather information if… Members of your team disagree on the

facts of the situation

You are unfamiliar with the problem your are facing or work process needing improvement

You need to assemble facts for a presentation

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Why School Improvement Teams Need Quality Tools (cont’d)

You need to organize information if… You need to select most likely cause of a

problem.

You need to choose best solution.

You are finalizing actions steps.

You want to evaluate data.

You are overwhelmed by facts.

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Why School Improvement Teams Need Quality Tools (cont’d)

You need to organize information if… You spend too little time evaluating new

ideas.

You have a hard time explaining why your solved the problem.

You have a hard time pinpointing cause

Team members don’t know what information to work with.

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Which Tools To Use and When

To expand your thinking

Brainstorming

Brainwriting

Nominal Group Process

Affinity Process

To gather information Checksheet/flowchart Opinion Questionnaire Interview Diagram Planning Chart Anecdotal Record Consensogram

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Which Tools To Use and When (cont’d)

To organize information

Fishbone Diagram

Rating

Ranking (Paired Weighting)

Force Field Analysis

Balance Sheet

Pareto Chart

Scatter Diagram

Histogram

Run Chart

Control Chart

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How Do We Measure...

Student achievement?

Student behavior?

Student attitude?

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