key traits of successful · 2017-05-12 · successful administrative professionals what does it...

For more information on Office of the Future, visit officeteam.com/ootf . © 2015 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Vet. OT-0715 All referenced trademarks are the property of their respective owners. Source: OfficeTeam and IAAP surveys of 2,290 administrative professionals and 610 senior managers in the United States and Canada. Some responses do not total 100 percent due to rounding. Evolving workplace trends impacting administrative professionals ? Top Administrative Skills Administrative Staff Have Increased Clout Must-Have Attributes Key Traits of SUCCESSFUL ADMINISTRATIVE PROFESSIONALS What does it take to be a successful administrative professional today? OfficeTeam and the International Association of Administrative Professionals ® (IAAP ® ) surveyed more than 2,200 administrative professionals and 610 senior managers to find out the most in-demand skills and attributes for support staff. INITIATIVE PROJECT MANAGEMENT ORGANIZATIONAL 30 % OF ADMINISTRATIVE PROFESSIONALS 30 % OF SENIOR MANAGERS DIPLOMACY/TACT 10 % OF SENIOR MANAGERS 6 % OF ADMINISTRATIVE PROFESSIONALS 7 % OF SENIOR MANAGERS 12 % OF ADMINISTRATIVE PROFESSIONALS 6 % OF ADMINISTRATIVE PROFESSIONALS 17 % OF SENIOR MANAGERS 5 3 WRITTEN/VERBAL COMMUNICATION 16 % OF ADMINISTRATIVE PROFESSIONALS 19 % OF SENIOR MANAGERS TIME MANAGEMENT 14 % OF ADMINISTRATIVE PROFESSIONALS 39 % OF SENIOR MANAGERS FLEXIBILITY/ADAPTABILITY SOFTWARE/TECHNOLOGY 5 % OF SENIOR MANAGERS 17 % OF ADMINISTRATIVE PROFESSIONALS While administrative professionals and managers both see organizational skills as important, time management abilities are most valued by supervisors. Administrative workers and managers agree that flexibility is the most desirable quality. A POSITIVE ATTITUDE 19 % OF ADMINISTRATIVE PROFESSIONALS 35 % OF SENIOR MANAGERS administrative professionals and managers feel support staff are more valued by their companies than they were 10 years ago. in 11 % OF ADMINISTRATIVE PROFESSIONALS OTHER 7 % OF ADMINISTRATIVE PROFESSIONALS OTHER ? 38 % OF SENIOR MANAGERS 61 % OF ADMINISTRATIVE PROFESSIONALS

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Page 1: Key Traits of SUCCESSFUL · 2017-05-12 · SUCCESSFUL ADMINISTRATIVE PROFESSIONALS What does it take to be a successful administrative professional today? OfficeTeam and the International

For more information on Office of the Future, visit officeteam.com/ootf.

Source: OfficeTeam and IAAP surveys of 2,290 administrative professionals and 610 senior managers in the United States and Canada. Some responses do not total 100 percent due to rounding.

Evolving workplace trends impacting administrative professionals

Top Administrative Skills

Administrative Staff Have Increased Clout

Must-Have Attributes

Key Traits of

SUCCESSFUL ADMINISTRATIVE PROFESSIONALS

What does it take to be a successful administrative professional today? OfficeTeam and the International Association of Administrative Professionals® (IAAP®) surveyed more than 2,200 administrative professionals and 610 senior managers to find out the most in-demand skills and attributes for support staff.

INITIATIVE

PROJECT MANAGEMENT

ORGANIZATIONAL

30%OF ADMINISTRATIVE PROFESSIONALS

30%OF SENIOR MANAGERS

DIPLOMACY/TACT

10%OF SENIOR MANAGERS

6%OF ADMINISTRATIVE PROFESSIONALS

7%OF SENIOR MANAGERS

12%OF ADMINISTRATIVEPROFESSIONALS

6%OF ADMINISTRATIVE PROFESSIONALS

17% OF SENIOR MANAGERS

WRITTEN/VERBAL COMMUNICATION

16%OF ADMINISTRATIVE PROFESSIONALS

19%OF SENIOR MANAGERS

TIME MANAGEMENT

14%OF ADMINISTRATIVEPROFESSIONALS

39%OF SENIOR MANAGERS

FLEXIBILITY/ADAPTABILITY

SOFTWARE/TECHNOLOGY

5%OF SENIOR MANAGERS

17%OF ADMINISTRATIVE PROFESSIONALS

While administrative professionals and managers both see organizational skills as important, time management abilities are most valued by supervisors.

Administrative workers and managers agree that flexibility is the most desirable quality.

A POSITIVE ATTITUDE

19%OF ADMINISTRATIVE PROFESSIONALS

35%OF SENIOR MANAGERS

administrative professionals and managers feel support staff are more valued by their companies than they were 10 years ago.

11%OF ADMINISTRATIVEPROFESSIONALS

OTHER

7%OF ADMINISTRATIVEPROFESSIONALS

OTHER

38%OF SENIOR MANAGERS

61%OF ADMINISTRATIVE PROFESSIONALS

Successful Grant Submissions at VUMC Beth Berman Administrative Officer of Research Department of Medicine Division of Clinical Pharmacology [email protected]