Key benefits for Product Providers

The latest and most advanced offering from Cardinal to-date.

Introducing

No matter your businesses’ role within the insurance industry, Cardinal360™ provides the best possible platform for building powerful business-enabling solutions, future-proofing your business and providing operational and regulatory peace of mind.

Cardinal is an insurance technology mainstay in the South African industry having specialised in providing insurance technology solutions since opening its doors in 1998.

Cardinal’s technology systems are used by more businesses in the South African short-term insurance industry than any other independent insurance system – a testament to its ease of adoption, comprehensive functionality, extensive product suite and a continuous focus on enabling, improving and supporting the businesses who choose to use its products.

Cardinal360™ provides insurers, underwriting managers and intermediaries with a powerful, modern technology platform that will readily support or complement the most progressive insurance technology needs and “insurtech” strategies, whilst providing a compelling cost-to-benefit value proposition.

Significant distribution channel

The Cardinal360™ broker base forms the ideal distribution channel to rapidly launch a new or refreshed product and obtain a significant footprint in the broker market.

• Leverage the Cardinal distribution channel of over 300 brokers currently administering R12Bn in gross written premium.

Key benefits

• Setup a product centrally and achieve near-immediate distribution across the Cardinal360 base.

• Fast-track product development by leveraging the existing library of 2500+ product blueprints.

Product control

Cardinal360™ helps remove the loss of control usually associated with distributing products via off-platform systems.

• One point of product setup and sign-off across all Cardinal based brokers and version-controlled change management thereafter.

• Build simple single line, highly specialist or complex multi-section products and anything in-between.

• Setup rating rules on Cardinal360™ or have Cardinal integrate to your rating engine and other “secret source” capabilities to ensure your unique offering is retained.

• Retain operational control by using insurer workflows and configurable authorisation points.

• Use Cardinal360™ in your “insurtech” initiatives to fast-track time to market, whilst ensuring control and compliance and future scalability.

Off-platform peace of mind

Cardinal360™ significantly reduces the risk associated with doing business outside of your in-house insurance platform.

• Obtain detailed, high-quality channel data associated with your product within 24 hours of the transaction whether sales, policy admin or claims related.

• Setup a Cardinal360™ sync environment for easy viewing and analysis of customers, policies and claims across your Cardinal broker distribution channels.

• Fast-track product development by leveraging the existing library of 2500+ product blueprints.

Information Systems

Users

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Product development & deployment

Data sync + workflow

• Management Information Systems

• Data extracts (SAM, RI, etc)

• Claims Integration

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INSURER

BROKERSFigure 1- Cardinal360™ has extremely powerful business to business capabilities

Cost-effective internal administration

Cardinal360™ can be used as an insurer’s own administration platform – whether standalone or in conjunction with other systems.

• It’s a tried-and-tested South African system covering the simplest to most complex insurance requirements and catering for aspects that are uniquely South African such as SASRIA.

• A feature rich, yet cost-effective integrated campaign, leads, sales, policies, claims, financials and reinsurance platform for all your insurance administration and reporting needs.

• ISO compliant document management and configurable workflow for effective collaboration.

• Ideal for front-office (call-centres, for example) as well as back-office usage scenarios.

• Choice of cloud or on-premise operational environments.

• Powerful batch and process automation features to fast-track and simplify quoting, policy admin, claims, renewals and more.

• Caters for Direct to Customer (D2C) or Business to Business (B2B2C) business models.

• Near real-time data synchronisation with other Cardinal360 business partners and distributers with bi-directional, cross-company quoting and claims workflows coming soon!

• Handling of multi-level distribution structures along with flexible commission and fee payment arrangements.

• Multi-currency and dual language.

• Powerful reporting options with automated distribution capabilities.

• Data migration tools for rapid onboarding of existing customers, policies and claims.

• Integrated treating customers fairly (TCF) policyholder survey technology.

• Policyholder self-help policy and claims branded web portals and mobile apps.

• Low and no-code configuration of most features for rapid deployment of changes.

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Back-office

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Front-office

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INTERMEDIARY UMA

Figure 2- Cardinal360™ is extremely versatile and can be used in a variety of business types and scenarios

Remain Compliant

Cardinal360™ helps reduce your operational risk and helps your business stay compliant.

• Cardinal adheres to disaster recovery and business continuity best practises when it comes to Cardinal360™.

• Strict access control and permission management.

• Encryption of all data at-rest and in-transit.

• Call centre scripting and admin checklists for traceable and reproducible procedures.

• Comprehensive audit trails of all changes to software and data.

• Full correspondence tracking.

• Integrated record of advice with digital signatures.

• Cloud platform undergoes professional penetration testing and has automated intrusion detection.

• Automated comprehensive daily backups and systematic restore checks.

• Cardinal360™ is cloud hosted in a Tier 4 Data Centre for the best uptime and security requirements.

Modern Eco-system

Cardinal360™ allows your business to leverage a rapidly growing eco-system of modern systems and data services essential to improving the customer experience, improving business collaboration and reducing risk.

• Online data lookup services including: credit checks, identity checks, business lookups, vehicle details and values, address lookups, property valuations and geographic information system lookups.

• Integration to the DocuSign online digital signature service.

• Integrations to leading collection houses and payment gateways.

• Data export integrations in industry standard formats such as BarnOwl, Stride and the Cardinal360™ format.

Future Proof your Business

Cardinal’s aim is to provide your business with future proof insurance technology that helps your business remain relevant and competitive in the modern insurance landscape.

• Benefit from a company led by insurance technology experts and more than 80 experienced developers.

• We engage in extensive ongoing research into the latest technology trends in our industry.

• We continue to invest heavily in the evolution of our technology to ensure it remains current.

• We have equipped our highly trained support team with world class support software and best practise processes to ensure they can provide great service and a quick response when your business needs it most.

• Comprehensive audit trails of all changes to software and data.

• Our agile development approach ensures regular and rapid delivery of new features and benefits.

• We are rapidly extending the Cardinal360™ tech ecosystem to provide access to external best-in-class technologies.

This brochure merely touches on some of the key aspects of the Cardinal and Cardinal360™ offering, please make use of the contact details below so that we can discuss your specific needs. We would love to become your insurance businesses strategic technology partner!

craigg@cardinal.co.za0861 988 8881st Floor Block A, 28 on Sloane Office Park, 28 Sloane Street, Bryanston, South Africa

Contact DetailsTalk to us now by clicking the email link here