22 MARCH 2012

PAUL HONE / DATA CENTRE MANAGER

WHAT ARE THE KEY AREAS YOU MUST CONSIDER WHEN EVALUATING A DATA CENTRE

WEBCAST AGENDA

• Introducing InTechnology

• The Importance of Geographic Location

• Security

• Performance

• Reliability

• Scalability

• Cloud Credentials

• Supplier Background

• Summary & Q & A Session

INTRODUCING INTECHNOLOGY

• Serving the UK IT market for over 26 years

• Unique position in the managed IT services market place

• Full range of managed IT services delivered to over 800 UK businesses

Your Webcast Presenter

Name: Paul HonePosition at InTechnology: Data Centre ManagerTime at InTechnology: 2 Years

LOCATION

The importance of geographical location

Diversity

• Geographical

• Network

London vs. Outside of London

• Benefits of Thames Valley / ‘Silicon Valley’

• No flood plain

• Security / access

• Olympics

• National events / demo

How to protect your environment both physically and logically?

Security safeguards

• Physical access

• Security guards

• CCTV

• Network security

• Environmental security

Backups

Availability / Uptime

Business Continuity and Disaster Recovery

SECURITY

PERFORMANCE

Why should a next generation data centre be designed for power availability?

•Power availability vs. footprint

•Power sourcing increasingly difficult

•Maximising available power

•Carbon reduction requirements

•Power cost increase

• General market changes

• Decommission of nuclear power stations

How to enhance service performance through managing the power and fuel consumed by using a cooling design and being more energy efficient?

•Cold aisle containment

•Free air cooling systems

•Measurement and billing

•Carbon use

PERFORMANCE

RELIABILITY

Why ageing data centres can put your business at risk?

•End of life issues

•Maintenance and support

•Testing and verification

•Reliability Issues

What impact on sustainability and reliability can an end-to-end design, delivery and support bring to your company?

•Costs predictability

•100% service availability

•One service provider to manage = easier fault escalation & resolution

•Easier to calculate reduced emission• From PUE 2.0+ to 1.3• Reduction in IT equipment• Hands & Eyes support = Reduction in site visits

RELIABILITY

SCALABILITY

How important is the hybrid model of physical data centre space and cloud computing infrastructure to ensure easy and affordable scalability?

•Difficult to predict future requirements

•Some apps can be virtualised, others can’t

•Meet peak demands

•Address short term requirements

•Pay for what you need not what’s available

•Customer choice vs. dictated by the supplier

What aspects of the environment need to be scalable: power, space, performance, network, support etc?

•Overcome the rigid constraints of in-house deployments

•Respond quickly to business requirements

•Quickly deploy new applications

•Access to additional hosting space & power

•Scale network bandwidth

•Increase computing power, storage class & volumes

•Access 24/7 support

SCALABILITY

CLOUD CREDENTIALS

Service Detail Who Why

Self Provisioning Portal InTechnology Access to service

Creating new virtual machine, Selecting memory and CPU

Customer Flex to meet specific server & app requirements

Selecting storage type & volume Customer Deliver IOPS, i.e. disk speed

OS & App licenses Customer / ITO Use customer’s own or our SPLA licenses

Scalable infrastructure InTechnology So customers can provision new servers & storage instantly

Flexible infrastructure InTechnology So customers can change performance instantly

Resilience & security InTechnology To remove single PoF

Centralised & internet facing InTechnology To provide easy user access

Access to nationwide network InTechnology One SLA for all DC services

End to end support InTechnology To reduce risk and cost

SUPPLIER BACKGROUND

• Wholesale vs. service provider

• Track record

• Where are the services delivered from?

• Who owns and manages the data centre?

• Can you visit the data centre?

• Accreditation / certifications

• What support services are available?

• Who provides and manages the customer network?

• What auxiliary services can you subscribe to?

SUMMARY

Track record

Security• Physical & Logical

Performance• Power availability • Power & cooling optimisation

Reliability• Data centre evolution• Green credentials

Scalability

Cloud credentials

ANY QUESTIONS?

THANK YOU FOR YOUR TIME

Email: contact@intechnology.comTelephone: 0800 983 2522Website: www.intechnology.com

Twitter: twitter.com/intechnologyCase Studies: www.intechnology.com/case-studies