keona health © 2012. confidential online nurse advice. anytime, anywhere. keona health keona health...
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Keona Health © 2012. Confidential
Online Nurse Advice. Anytime, Anywhere.
KEONA HEALTH
Keona Health © 2012. Confidential
Oakkar Oakkar, [email protected] | 808-221-1436
Keona Health © 2012. Confidential
Current Solution: Triage Calls950
Million Calls
$16perCall
$15Billion
Keona Health © 2012. Confidential
The Problem: They are expensive and not reimbursed
1 Assumes phone call to visit ratio. CDC, National Ambulatory Medical Care Survey: 2009 2 AMA. Competition in Health Insurance: 2009
Not Reimbursed
Keona Health © 2012. ConfidentialKeona Health © 2012. Confidential
Did You Know?
30%UNNECESSARY
E.R. VISITS
25% INAPPROPRIATE
CARE
Beal et al. Closing the Divide: How Medical Homes Promote Equity in Health Care. Commonwealth Fund, 2010Wall Street Journal/Harris Interactive. “Patients would like online access.” Sept. 22, 2006.
Keona Health © 2012. ConfidentialKeona Health © 2012. Confidential
Problem Growing, Patients Demand More
Shortage of Primary Care
Physicians by 2020
20% Can’t reach their Primary
Care Physician
73% Willing to
switch doctors for online
access
62%
3Harris Ineractive and the Wall Street Journal. “Few Patients Use or Have Access.” PRNewswire, 9/22/2006.
1Satisfaction and Patient Outcomes Of a Telephone-Based Nurse Triage Service. O’Connell, Joan M., Stanley, Jack L. and Malakar, C. Lucy. 2011, Managed Care, pp. 55-65.
Keona Health © 2012. ConfidentialKeona Health © 2012. Confidential
Keona Solution: Online Nurse AdviceWeb/Mobile App:
Personalized Interview
Insight Engine
Emergency Feedback
• Disposition
• Emergency
Screening
• Priority
Education Materials
Recommendation
Nurse Interface
Patient
Nurse
Keona Health © 2012. ConfidentialKeona Health © 2012. Confidential
Keona Online Nurse Advice: Demo
Keona Health © 2012. ConfidentialKeona Health © 2012. Confidential
Benefits: Improved Access, Less Cost
Patients Get Appropriate &Timely Advice
Providers Deliver Better Service for Less
Save CostsAdd Value
15 minresponse time. 42%
reduction in phone time
38%of patients directed to a more appropriate care option
Measured in UNC Clinical Trial
Keona Health © 2012. Confidential
j
UNC OB/GYN
Tulane Universi
ty
UNC Student Health
Chapel Hill
Children’s
Clinics
Current Customers
Keona Health © 2012. Confidential
Keona Health © 2012. Confidential
Health Systems> El Rio> Seton
Payers> BCBSNC> United
Call Centers> Skyes> KP OnCall
Growth
Keona Health © 2012. Confidential
Keona Health © 2012. ConfidentialKeona Health © 2012. Confidential
Mobile App
Keona Health © 2012. Confidential
Oakkar Oakkar, [email protected]
808-221-1436
KEONA HEALTH
Please check out our website:
http://keonahealth.com Keona Health © 2012. Confidential
Keona Health © 2012. ConfidentialKeona Health © 2012. Confidential
Leading Technology
InsightEngine
IntegrationEngine
PatientInterview
DecisionSupport Portal