Ken Wilson 100 Mallard Point Ct., Georgetown, KY 40324

(C) 859-618-9736 (H) 859-963-2595 (E) kenawilson70@gmail.com

Satellite High School, Melbourne FL Graduated June 1988 University of Kentucky, Lexington, KY (B.S. Chemical Engineering) Started August 1992 University of Kentucky, Lexington, KY (B.S. Computer Science) Started January 1997

Manage 90+ employees across multiple sites, states and countries Financial accountability of $7.5 million in revenue and P&L responsibility Daily interaction with customers and responsibility for customer relationship Oversee and guide custom software development and project management Delivery of operational excellence and contractual Service Level Agreements Effective, efficient resolution of client problems/issues leveraging internal/external resources

Xerox (ACS) - Service Deliver Manager Aug 2000 - Present Entex IT (Toyota Motor Manufacturing) Nov 1998—Aug 2000 Circuit City, Computer sales Jan 1997— Oct 1998

Received Presidents award 4 times on multiple accounts Six sigma green belt trained Lead for implementing new projects: from signing the client to ensuring smooth production op-

eration

2 year mission in South Korea Speak, read and write basic Korean Microsoft Certified Professional for Windows A + Certified

Personal Accomplishments

Successful, ambitious and well rounded

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Education

Work History