kdis partner support conference hoofddorp, 2013-05-15 markus brauer / kde bog / cssd

KDIS PARTNER SUPPORT CONFERENCE

HOOFDDORP, 2013-05-15

Markus Brauer / KDE BOG / CSSD

2"Team KYOCERA" KDIS Partner Support Conference in NL 15/16 May 2013

1. DRIVER OVERVIEW

2. TOOLS

3. RESOURCES

4. ROADMAP

5. Q&A

AGENDA

"Team KYOCERA" KDIS Partner Support Conference in NL 15/16 May 2013

3

DRIVER OVERVIEW


4

WINDOWS – DRIVER TYPES

Driver Origin (Support)

Win 8 /S 2012 ?

MS Certification Comment

KX 5.x KDDA no 7/S2008R2 being phased out, replaced with KX 6.0

KX 6.0 KDDA yes 8/S2012 new standard

GX KDDP partially 7/S2003 GDI driver for Aquarius, Orion...

Mini (basic) KDDA yes - (self signed) our most basic driver, no advanced features

Mini (KDE) KDE/CSSD yes 7/S2008R2 (std)8/S2012 (soon)

‚classic‘ driver with advanced features

XPS KDDA yes 7 only used to get MS compatibility logo

OEM Ricoh, Toshiba no Vista (2008) limited support, no future OS support

most im

portant


5

WINDOWS – CUSTOMIZATION OPTIONS

Driver Type of customization Provider Comment

KX 5.x Model list, MS custom signature, installer package, modified default settings, localization

KDDACRs likely to be refused due to availability of KX

6.0

KX 6.0 Model list, MS custom signature, installer package, modified default settings, custom plugins*, localization

KDDAKDE-CSSD*

Only money is the limit…*Plugin programming with

new KX driver SDK

GX MS custom signature, installer package, modified default settings, localization

KDDAKDDP

Aquarius only

Mini (basic) MS custom signature, installer package, modified default settings, margins and cassette IDs

KDE-CSSDDriver customization

seems obsolete

Mini (KDE) MS custom signature, installer package, modified default settings, margins and cassette IDs, Plugins, localization

KDE-CSSDDevelopment will be

charged as Prof. Services

XPS MS custom signature, installer package KDDASeems obsolete, no

demand for this driver

OEM Unknown – no reference case yet OEM Most likely not possible

most im

portant


6

MAC OS X

Current version 3 (code name ‘Phase 3’), introduced 12-2012

New features like Finishing, Imaging settings, WatermarkAlmost same feature set as KX driver

Support for Gatekeeper function in OS X 10.8 (Mountain Lion)

DEMAND?


7

MAC OS X CUSTOMIZATION OPTIONS

Provider of modification: KDDA

PPD

Cassette defaults, duplex, margins, installed options

Level: easy

Installer

Model list

Level: moderate effort

Print data stream

PCL filter application for significant printing speed improvement

Level: complex modification


8

LINUX

Basic support for CUPS/PPD printing

PPDs + install guide on CD

Very unstable demand

Performance issues!

Few alternatives, like PCL PPD

Exception: GDI driver for Aquarius

Linux device support overview: linuxfoundation.orghttp://www.linuxfoundation.org/collaborate/workgroups/openprinting/databasedatabaseintro

Building expertise & support capabilities is on our FY14 roadmap

DEMAND?


9

LINUX/UNIX CUSTOMIZATION OPTIONS

Provider of modification: KDDA, KDE-CSSD

PPD

Same as for Mac OS X

OS compatibility

Custom driver packages depending on used Linux distribution or UNIX flavour

Printing speed enhancement

Similar to Mac OS X, experimental level only


10

SAP

Not exactly an OS...

Drivers = ‚Device Types‘

Development at KDE-CSSD (Meerbusch)

116 SAP approved devices

PCL5 & Unicode printing support

Support through SAP (1st/2nd level)

Customization by KDE-CSSD as Prof. Service

Matching of Dev.Type to existing customer environment

Consulting services

SAP Note 1135057

http://www.google.com/url?sa=i&rct=j&q=sap&source=images&cd=&cad=rja&docid=6TVf3SDdPimpHM&tbnid=d1zYaXleJAjzYM:&ved=0CAUQjRw&url=http://www.socialmedia.ie/top-3-customer-communities-in-action-sap-weightwatchers-beaut-ie/&ei=UD6SUYq_BqbM0QX8hYHwBg&psig=AFQjCNEuWbqwuEnTladL1BRjzH4l8pUoaw&ust=1368625081014242


11

AIX, SOLARIS & THE REST

We have virtually nothing here – is there any demand?


12

TOOLS


13

TOOLS OVERVIEW

Tool Function Originator Availability

PrinterUtilityEN• Mini Driver settings

(Cassette ID, margins)• Save/restore settings• Query printer status

KDE-CSSD• On request• For dealers and

advanced users

'rundll32 PrintUI'• Install drivers• Store settings• Restore settings• ++

Microsoft

• Built-in software• Original documents by

MS• Various Web sources• KDE-CSSD optimized

documentation

Driver Migration Utility

• Assisting in printer migration on print servers

• Storing & exporting driver settings

• Quick inventory of drivers

KDE-CSSD• On request• For dealers and

advanced users

ReConnPrn• Reconnect tool (script)• Refreshing connection

between client & server• XP-7

KDDA• On request• For dealers and

advanced users

RemoveKXDrv• Driver removal tool• For server & client• Scriptable• XP-7(8)/2012

KDDA

• On request• For dealers and

advanced users• Very powerful tool!!!


14

'RUNDLL32 PRINTUI'

Examples

Storing all settings of the printer driver:

Rundll32 printui.dll,PrintUIEntry /Ss /n "Kyocera Universal PCL5" /a "c:\temp\file.dat"

Restoring global DevMode and user DevMode to another print object.

Rundll32 printui.dll,PrintUIEntry /Sr /n "Kyocera Universal PCL5e-c" /a "c:\temp\file.dat" d g r u

CSSD documentation


15

DRIVER MIGRATION UTILITY


16

REMOVEKXDRV

Folder Contents:RemoveKxDrv64.exe, RemoveKxDrv32.exe, KxTmpSvc64.exe, KxTmpSvc32.exe, Remove_with_no_network_shared_folder.bat, RemoveKXDrv_Instruction.rtf

Usage: Use this tool to clean up printer drivers on client PC. The tool will delete existing print queues and printer drivers on client PC.

Method 1:Copy the entire folder contents to local PCDepending on OS architecture, manually select RemoveKXDrv.exe.Right click on RemoveKXDrv.exeSelect Run As administratorEnter appropriate credential

Method 2:Copy the entire folder contents to a net shared folder.Batch file, remove.bat, is created to run RemoveKxDrv tool.Select the batch file and right click.Select Run As administratorEnter appropriate credential

Process:remove.bat will first determine the OS architecture of the client.if client is x86, batch file will call RemoveKxDrv32.exeif client is x64, batch file will call RemoveKxDrv64.exe

Please run remove.bat as part of logon script with Admin privileges by using Run As...

Syntax sample: removekxdrv32 -max_ver "driver version" => -max_ver "5.3.10.25" will delete KX driver verson 5.3.1025 (included) and older when running removekxdrv32 without any argument, it will delete Kyocera printer driver regardless of the driver version.


17

RESOURCES


18

BULLETINS

Official KYOCERA BulletinsSB-KDDA-2012-4 KX Driver Upgrades in Client-Server EnvironmentsRecommendations for Driver UpgradesSymptoms, Causes, SolutionsHighly recommended lecture for administrators!

SB-KDDA-2013-1 KX Driver 6.0 UpdateDocumentation of fixes for known and reported issuesRelease Note – Standard from now on

Will

be provid

ed to S

ales

Companies by M

ay 20th


19

KX 6 SERVER/CLIENT SUPPORT MATRIX

KX 6.0 Driver Support for Server/Client Environments / Tested by KYOCERA

Windows SystemsWindows 7* Windows Vista Windows XP

x86 x64 x86 x64 x86 x64

Windows Server 2008 R2 Server x64 Yes (Addition Driver) Yes Yes (Addition Driver) Yes Yes (Addition Driver) Yes

Windows Server 2008 Datacenter Server x86 Yes Yes (Addition Driver) Yes Yes (Addition Driver) Yes Yes (Addition Driver)

Server x64 Yes (Addition Driver) Yes Yes (Addition Driver) Yes Yes (Addition Driver) Yes

Windows Server 2008 EnterpriseServer x86 Yes Yes (Addition Driver) Yes Yes (Addition Driver) Yes Yes (Addition Driver)


Windows Server 2008 StandardServer x86 Yes Yes (Addition Driver) Yes Yes (Addition Driver) Yes Yes (Addition Driver)


Windows Web Server 2008Server x86 Unknown Unknown Unknown Unknown Unknown Unknown

Server x64 Unknown Unknown Unknown Unknown Unknown Unknown

Windows HPC Server 2008Server x86 Unknown Unknown Unknown Unknown Unknown Unknown


Windows Server 2008 for Itanium-Based Systems



Windows Server 2008 Datacenter without Hyper-V



Windows Server 2008 Enterprise without Hyper-V



Windows Server 2008 Standard without Hyper-V



Windows Storage Server 2008Server x86 Unknown Unknown Unknown Unknown Unknown Unknown


Windows Server 2008 ClusterServer x86 Yes Yes (Addition Driver) Yes Yes (Addition Driver) Yes Yes (Addition Driver)


Windows Server 2003 Datacenter Server x86 Yes Yes (Addition Driver) Yes Yes (Addition Driver) Yes Yes (Addition Driver)


Windows Server 2003 EnterpriseServer x86 Yes Yes (Addition Driver) Yes Yes (Addition Driver) Yes Yes (Addition Driver)


Windows Server 2003 StandardServer x86 Yes Yes (Addition Driver) Yes Yes (Addition Driver) Yes Yes (Addition Driver)


Windows Server 2003 Small BusinessServer x86 Unknown Unknown Unknown Unknown Unknown Unknown


Windows Server 2003 ClusterServer x86 Yes Yes (Addition Driver) Yes Yes (Addition Driver) Yes Yes (Addition Driver)


*also valid for Win8/Server2012


20

WINDOWS CERTIFICATION DOCUMENTS

Windows Dev Center Hardware - Windows Certified Products Listhttps://sysdev.microsoft.com/en-US/Hardware/lpl/

(PDF)

(Web page)


21

CITRIX READY LISTING

http://citrix.com/ready/en/kyocera-document-solutions-inc

List of all ‘Citrix certified’ KYOCERA products

Important for tender business

PCL6 classic driver certified, KPDL and PCL5will follow within next two weeks=> all supported printers can be considered as‘Citrix certified’!


22

ROADMAP

23[23]

Milestones

Product Overview

Yr 2013 Mon 3 4 5 6 7 8 9 10 11 12

P

S

Alpha Beta RC

KX Driver 6.1

RTM (Q2/FY2014)

KX (XPS) Driver 4.0

RTM (Q4/FY2014)Alpha Beta

WinNEXT Inbox DriverBeta RC CIW (5/27/2013)

KX Driver 6.1Driver Upgrade Solution Feature EnhancementsUsability Improvements

KX (XPS) Driver 4.0v4 Driver for Windows 8 and Windows Next Microsoft will certify v4 Driver only starting from 2014 PCL/PS output – XPS-to-PCL and XPS-to-PS from Microsoft

WinNext Inbox DriverClass driver with common feature set across WiseCore3 and KPSL models WinNext RTM will be available on 8/27/2013

WINDOWS

Confidential

24

MAC / LINUX

[24]

Milestones

Product Overview

Yr 2013 Mon 3 4 5 6 7 8 9 10 11 12

P

S

Alpha Beta RC

Linux Driver 1RTM (Q2/FY2014)

Mac Driver 3.1

RTM (Q2/FY2014)Alpha Beta RC

Linux Driver 1Advanced features based on sales request CUPS based user interfaceMajor Linux OS supportApplication based interface for the future

Mac Driver 3.1Usability improvements Feature enhancements New OS support – Mac OS X 10.9Initiate performance improvements

Linux Scan Driver

RTM (Q3/FY2014)Beta RC

Confidential

http://www.google.com/url?sa=i&source=images&cd=&cad=rja&docid=hz2L0yIIR0VooM&tbnid=mw3P22rAAis9PM:&ved=0CAgQjRwwAA&url=http://www.howtoarena.com/how-to-install-nagios-on-redhat-linux/&ei=YxsxUfaDHoLDyAG-x4CAAQ&psig=AFQjCNGfEdMwzxmD0bIg_3V6Ryy1BR3aGg&ust=1362259171532907

http://www.google.com/url?sa=i&source=images&cd=&cad=rja&docid=tkI_3BOXyI5ThM&tbnid=8vOYeYGPqm9AaM:&ved=0CAgQjRwwAA&url=http://www.linux-quebec.org/opensuse-a-great-choice-for-novices-and-developers-alike/&ei=cc-KUdT4DKOWiALj-IAg&psig=AFQjCNFzIoBHrATBNKv9XNs_9rZLB3eR0A&ust=1368137969249979

http://www.google.com/url?sa=i&source=images&cd=&cad=rja&docid=lP_E4eyqU7juDM&tbnid=F6SEClyr664lqM:&ved=0CAgQjRwwAA&url=http://frendhi.wordpress.com/2010/03/05/fall-in-love-in-new-ubuntu-logo/&ei=ws-KUajZK8nxigK_uYDYCA&psig=AFQjCNElnkO3ja-6S1K3oa-j9yeEb6gpQg&ust=1368138050765531

http://www.google.com/url?sa=i&source=images&cd=&cad=rja&docid=mD49kWxa9OY8EM&tbnid=VkCK7_TYv4CW9M:&ved=0CAgQjRwwAA&url=http://www.realwire.com/realResource.asp?ReleaseID=25198&d=w&name=debian-logo.jpg&title=Debian+logo&ei=ENCKUbKgIoGuigK_yYHoAw&psig=AFQjCNGdLYg3RI4s_7hzZJHBtQptoqHGzQ&ust=1368138128596567

http://www.google.com/url?sa=i&source=images&cd=&cad=rja&docid=3FClKJ4BcXGXCM&tbnid=2THuK-BGagK8XM:&ved=0CAgQjRwwAA&url=http://ninosellak.blogspot.com/2011_05_01_archive.html&ei=QNCKUdXzCuOziQLv34G4BQ&psig=AFQjCNESylt0OhcMRhYQEWOwsKHso9aF9Q&ust=1368138176224200

http://www.google.com/url?sa=i&source=images&cd=&cad=rja&docid=nk87YZNgd6dA6M&tbnid=BgN-D7Otyi0AjM:&ved=0CAgQjRwwAA&url=http://rocketdock.com/addon/icons/23671&ei=kNCKUeLvGIS8iwLO_4DQDA&psig=AFQjCNFt0Cmb-8qUvFuZWid-Z0Ivui_K7g&ust=1368138256450509

http://www.google.com/url?sa=i&rct=j&q=mac+os+X+10.9+logo&source=images&cd=&cad=rja&docid=XLlCnr2VPlac5M&tbnid=VpDtre1jSXceKM:&ved=0CAUQjRw&url=http://www.appleadvices.com/2013/04/30/whats-new-in-mac-os-x-10-9/&ei=mSiNUZaXJub_igL_moGADw&bvm=bv.46340616,d.cGE&psig=AFQjCNGtM4UHYNMNpaRuJckUs5fNb519oA&ust=1368291811754035

http://www.iphoneforums.net/forum/members/herkutedesire-4551/


25

Q&A


26

MISC.

Win API path length limitation 70

Inner & outer drv. ver.

Cat file: OS cert


27

kdis partner support conference hoofddorp, 2013-05-15 markus brauer / kde bog / cssd

Documents

kx driver support

limited support

basic driver

linux basic support

future os support

classic driver

mini basic ms custom

important slide