Kathy Loh Block 509, Unit 09-11, Woodlands Drive 14, Singapore 730509

Phone: +65 9633 7030 E-Mail: katloh_88@hotmail.com

DOB: 22 Feb 1988 Age: 28 years old

Nationality: Malaysian Permanent Resident of Singapore: Yes

Work Experiences

Dedicated Account Manager | Quintessentially Lifestyle June 2016 - Oct 2016

Servicing a portfolio of 16 high net worth individuals on their everyday lifestyle requests, along with

renewing their annual memberships

Enhanced interpersonal skills to take initiative and build cordial relations with clients to understand their

personalities and exceed their expectations

Developed ability to think out of the box and to go the extra miles for these clients with sufficient

research and creative impressive ideas

Trained in Salesforce, the CRM system used to ensure all requests will need to be responded to within

the accounts SLA’s

Input of clients' personal data and requests into the Salesforce system and extracting reports for weekly

meeting

Worked and coordinated with international offices on clients' international requests via Salesforce

Sales Consultant | Walton International Group Apr 2015 – May 2016

Knowledgeable in pre-development land investments in North America

Up-selling Walton's Investment products to a wide range of prospects and customers

Servicing Walton’s clients and updating them regularly on their investment projects

Increased personal sales and network via various channels of cold calls, participating in trade show,

using social apps, joining networking events, etc

Developed adapting selling techniques and styles to suit various target audiences

Comfortable and confident in conducting presentations

Flight Stewardess | Singapore Airlines Limited Feb 2010 – Feb 2015

Delivered professional on-board airline services in both Economy and Business Class

Familiarity of customer service culture

Vast knowledge of different nationalities, countries’ cultures and habits

Developed great interpersonal skills with passengers, colleagues and superiors

Ability to work irregular and long hours; and also under fast-paced and stressful environment

2

Project-Based Part Time Experiences

Brand Marketer | Asia Fashion Inc Aug 2014 – Oct 2014

Sold 28 trade booths to ASEAN fashion designers in the Malaysia International Trade Show 2014

In charge of 30 fashion designers from 15 ASEAN countries in Mercedez Benz Asia Fashion Week (held in

Kuala Lumpur), assisting them from their booths to their runway and backstage

Assisted in the Lookbook photo-shoot for 12 Malaysian designers for Malaysia Fashion Week 2014

Retail Sales Promoter | S&M Handphone SDN BHD Nov 2007 – Jan 2008

Responsible for actively promoting and selling the company's products to a wide range of walk-in

customers

Enquired negotiating sales skills through engaging with customers

Enquired visual merchandising skills through the display of the various brands of cell phones

Education

Monash University | Melbourne, Australia July 2006 – Dec 2009

Bachelor of Business and Commerce

Majors in Marketing and Management

Sunway University College | Kuala Lumpur, Malaysia July 2005 – June 2006

Canadian International Matriculation Program

Marsiling Secondary School | Singapore Jan 2001 – Dec 2004

Completed Cambridge GCE O’Level

Represented School for Inter-school Badminton Competitions

Qihua Primary School | Singapore Jan 1995 – Dec 2000

Completed PSLE

Represented School in International Mathematics Competitions

Competencies

Completed CMFAS Modules 1A, 5, 8A, 9, 9A (M6 and M8 exempted) March - April 2015

Completed Transactional Analysis 101 course June 2012

Proficient in Microsoft Words, Excel and PowerPoint

3

Leadership Roles

CityLife Church | Cell Group Leader | Melbourne, Australia Feb 2009 – Dec 2009

Pioneered a student cell group in Monash Berwick Campus

Held weekly cell group meeting

Led a group of about 20 tertiary students

City Harvest Church KL | Cell Group Leader | Kuala Lumpur, Malaysia Feb 2006 – Dec 2008

Held weekly cell group meeting

Led a group of about 15 tertiary students

City Harvest Church KL | Zone Secretary | Kuala Lumpur, Malaysia Jan 2007 – Dec 2008

In charge of the administrative responsibilities of my Pastor's zone

Part of the organizing committee for the logistics of 1500 church members to Singapore to attend a 5

days and 4 nights International Church Conference - Asia Conference 2008

Additional Information

Date of Availability: Immediate

Expected Salary: S$3500

Referees

Ms Nurashikin Abu Bakar

Relationship: Ex Co-colleague in Quintessentially Lifestyle

Position Held: Dedicated Account Manager

Phone: +65 9876 6103

Ms Shirley Boon

Relationship: Leader and Mentor

Position Held: Pastoral Pastor

Phone: +61 403 657 024