Katerina AgoopiKatagoopi@gmail.com

523 East Peltason Drive,Irvine, CA 92617(818) 388-4334

Position Objective:

Seeking an opportunity to profit an organization and expand my professional career.

Strengths:

Highly developed organizational talents; able to manage multiple presentation strengths, relate tasks with ease, attention to changing priorities and deadlines

Exceptional interpersonal relations communication, co-workers and management

Analytical and detail-oriented individual with ability to spot errors and inconsistencies, outstanding leadership qualities, decision-making and problem-solving capabilities

Multi-lingual, fluent in English and Armenian, written and spoken

Team player; ability to learn quickly, thrive on challenges, enjoy fast-paced work environment, diplomatic and gently by nature, fair, loyal and conscientious

Professional in appearance and demeanor; company-focused and willing to work hard; firmly committed to excellence in job performance

Goal oriented individualWorked on Microsoft Word, Excel, Power Point, POS system

Education: Bachelor of the Arts, Criminology, Law and Society

Employment History:

1. 11/2013-01/2014: Woodland Hills Ice, Woodland Hills, CA.

Cashier1. Assisting customers at a fast pace while multitasking 2. Provided safety rules3. Greet and assisted customers with pleasant manner during very busy

business hours.4. Provided outstanding customer service5. Problem Solving6. Worked during extended hours7. Occasional training of new employees

2. 10/2012-09/2013: Saul’s Brake Supply, Reseda, CA.

Desk Attendant1. Greeting on heavy phones, multiple lines2. Inventory,3. Filing invoices4. Follow up on daily merchandise large orders5. Efficient customer service/satisfaction6. Problem shooting and assisting clients 7. Provide daily overall outcome of business to manager8. Coordinate merchandise delivery with multiple drivers

3. 06/2014-current: Express Fashion Island, Newport Beach, CA.

Sales Associate

1. Meeting daily sales goals 2. Greeting customers 3. Ensuring a quick and efficient cash wrap 4. Assisting customers with their needs 5. Providing personal testimony on products6. Competing/working with associates to achieve larger sales

Volunteer work: (Gold Presidential Volunteer Service Award 06-2013)-Adrin Nazarian General Assembly Campaign Offices

1. Positively represented candidate to local community by going door to door advocating support for community improvements and engagement.

2. Worked with a team of volunteers to send out mailers to local residents with voting information and developments that the candidate had put into motion for the community.