611 Central Ave.Fort Erie, OntarioL2A 3V6

Phone 289-303-8274

Karen Weiss

Employment 2002 - Present Sherwin-Williams Canada Fort Erie, Ont.Technical Service Rep / Training School Coordinator / Office 5S Auditor Answer Technical questions via Telephone and E-Mails Enter Technical Calls into Clarify System Make Hotel Reservations for ML Campbell School Attendee’s Order lunches for school attendee’s Make dinner reservations for school attendee’s Arrange pick-up and drop-off at Airport for school attendee’s Monthly audits on organization and cleanliness of individual offices Site CPAR Card Entry (Corrective/Preventative Action Report)

2001 – 2002 Sherwin-Williams Canada Fort Erie, Ont.Filler - Stain Department Filled 1 gallon cans and 5 gallon pails with ML Campbell Stains Cleaned Mixers and filling equipment Labeled cans and pails before filling Drove Tow Motor

1996 – 2001 Sherwin-Williams Canada Fort Erie, Ont.Production / Purchasing / MTO Customer Service Closed Production Batch Cards in TPX System Scheduled Batches for MTO Production Ordered materials needed to make batches Attached Invoices to purchase orders and submitted to Accounts Payable Received customer orders via Telephone and Fax Entered customer orders into system Tracked orders shipped

1987 – 1992 Foodland Grocery Fort Erie, Ont.Cashier / Deli & Bakery / Meat Department Customer Service / Inventory / Faced shelves Sliced and priced Deli Meats/Cheese Wrapped and priced Meats, filled counter

Education 1993 St. Catherine’s Business College St. Catherine’s, Ont.Business Computer ApplicationsDiploma Received

Skills MS Word 2007

MS Excel 2007

Clarify 11.5

Lotus Notes 8.5

AOM – Order Entry System

Business Objects 6.1.3

Power Point 2007

Awards received N.W.F.A. Certifications - 2004

Exceptional Customer Service – The Banff Academy for Business – 2004

Advanced Spray Equipment Training - 2004

Six Sigma Yellow Belt Training – 2003

M.L. Campbell Level 1 Training - 2002

M.L. Campbell Color Development Training - 2002

M.L. Campbell Advanced Lacquer Training - 2002

Interests/Hobbies Reading, Camping, Listening to Music, Outdoor Concerts.

References Available upon request