jv l 130303-prä-opengovernmentcollaboration-brazil-en-v1

© TICC | Prof. Dr. Jörn von Lucke | 2013-03

Open Government Collaboration

Open Forms of Collaboration

for Government and Administration

ZU Open Government Research Tour

Brazil, March and April 2013

Prof. Dr. Jörn von Lucke

Deutsche Telekom Institute for Connected Cities

Zeppelin Universität Friedrichshafen

© TICC | Prof. Dr. Jörn von Lucke | 2013-03 2

Agenda

New Forms of Collaboration

Collaboration in Government and Public Administration

Starting Points for open IT-based Collaboration

Specific Potentials in the Public Administration

Recommendations for Establishment

Conclusion: Unknown open IT-based Collaboration


Agenda







© TICC | Prof. Dr. Jörn von Lucke | 2013-03 4 Source: Ethority 2012.

Web 2.0-Technologies

Social Media

http://www.ethority.de/weblog/social-media-prisma/


Cooperation in General: Collaboration

Coordinated collaboration

of people or organization units

for pursuing commonly agreed goals

5

Collaboration

with a goal

INPUT

Data

Information

Knowledge

Manpower

Capital

OUTPUT Results

OUTCOME Consequences

IMPACT Changes

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Collaboration

Open Forms of Collaboration:

Open Collaboration

Opening of an Organizational Unit for third Parties

to inform, communicate and cooperate with them

7

Agency

internal

Government

internal

Selected

Partners

General

Public


Using the Manpower of the Few:

Outsourcing

Outsourcing of Tasks to Externals

Recourse of Capacities in Exchange for Remuneration

Matching Partners by Invitations for Tenders

Cooperation concluded by a Contract

Service Centers (Shared Service Center)

IT-Service Centers (IT-Outsourcing)

8


Using the Manpower of the Crowd:

Crowd Sourcing = Crowd plus Outsourcing

Crowd Sourcing of Work and Performance

to the Intelligence and Manpower

of an undefined sized, heterogeneous Mass

of mostly uncompensated Leisure Acitivists (Crowd)

on the Internet

Offers: People Services and Human Cloud Services

Provider: Crowd Recruiter and Crowd Manager

9


Agenda








Collaboration 2.0

as Part of Open Government

Use of modern Information and Communication

Technologies (especially Social Media and Web 2.0

Technologies) for Government and Administration

in order to enable an optimum Task Completion

by a joint effort of the involved Partners


Open Government

and the Six-Level Policy Cycle

12

Problem

Definition

Implementation

Agenda

Setting

Decision

Making

Evaluation

Monitoring


Open Government Trends

and the Six-Level Policy Cycle

13

Problem

Definition

Agenda

Setting

Decision

Making

Evaluation

Monitoring

Implementation

Ad-hoc Creation of

New Communities

Inform and

Open Data

Com. Editing

and Design

Com. Consulting

and Discussion

Com. Decision

Making & Ordering

Com. Action and

Programing

Com. Commenting

and Rating


Lived Collaboration in the Public Sector

Agency-internal Collaboration

Cross-Government Collaboration

Contractually concluded Forms of Collaboration

with Companies and other Institutions

Active Civil Engagement

| Political Engagement

| Civil Society Engagement

14


Differentiation towards Participation 2.0

within in the Six-Level Policy Cycle

15

Problem

Definition

Agenda

Setting

Decision

Making

Evaluation

Monitoring

Implementation

Ad-hoc Creation of

New Communities

Inform and

Open Data

Com. Editing

and Design

Com. Consulting

and Discussion

Com. Decision

Making & Ordering

Com. Action and

Programing

Com. Commenting

and Rating


Open Collaboration in the Narrow Sense of Civil

Society Engagement and Internal Collaboration

16

Problem

Definition

Agenda

Setting

Decision

Making

Evaluation

Monitoring

Implementation

Ad-hoc Creation of

New Communities

Inform and

Open Data

Com. Editing

and Design

Com. Consulting

and Discussion

Com. Decision

Making & Ordering

Com. Action and

Programing

Com. Commenting

and Rating


Agenda









18

Open

Monitoring &

Evaluation

Common Open

Innovation

Crowd

Funding

Shared

Knowledge

Collaborative

Review

Shared

Project Work

Voluntary

Tasks

Duty

Tasks

Shared

Files

Open

Committee

Work


Collaborative Financing: Crowd Funding

Crowd Sourcing of the Financial Burden

to a anonymous Mass of Private Investors

via the Internet to realize a Project

Joint Efforts for Collecting Donations

Citizen Credit Financing

Non-profit Community Foundations

Crowd Investment Platforms

19


Collecting Donations for Cultural Projects

20 Source: Startnext.de 2012.

http://www.startnext.de/Projekte.html


Joint Efforts for Collecting Donations

21 Source: Betterplace.org 2012.

http://www.betterplace.org/de/portals


Citizen Credit Financing: LeihDeinerStadtGeld

22 Source: LeihDeinerStadtGeld.de 2012.

https://www.leihdeinerstadtgeld.de/


Establishment of Citizen Community Foundations

23 Source: Bürgerstiftung Langenargen 2012 und IBS 2012.

http://www.buergerstiftung-langenargen.de/

http://www.die-deutschen-buergerstiftungen.de/


Crowd Investment Platforms

24 Source: Companisto 2012.

https://www.companisto.de/


Shared Knowledge: Knowledge Management

Knowledge Management

for the collection, development, distribution, storage

and use of jointly shared knowledge within a group

Common Knowledgebase: Wikipedia, Open Street Map

Open Access and Open Government Data

Knowledge Management Systems of Government

Open Knowledge Management Systems of Citizens

25

© TICC | Prof. Dr. Jörn von Lucke | 2013-03 Source: Open Street Map 2011 und Wikipedia 2012..

Open and Shared Map: Open Street Map

26

http://www.openstreetmap.org/?lat=48.13876&lon=11.58574&zoom=15&layers=M


Open Access:

Free Access to Research Knowledge

27 Source: Fraunhofer Verlag 2012.

http://www.verlag.fraunhofer.de/eprints/


Shared Knowledge:

Federation of Open Data Catalogue and Portals

28 Source: Cooperation OGD Österreich 2012.

http://data.gv.at/


Open Knowledge Management: Frag den Staat

29 Source: FragdenStaat.de 2012.

https://fragdenstaat.de/


Collaborative Project Work

in Virtual Working Spaces

Open Collaboration

of different People on a joint Project or Task

while using modern Virtual Working Spaces

Cloud Services and Software tools

for Project Management

Cloud Services and Software tools for Collaboration

Software Development Platforms

Tools: Brainstorming, Scheduling, Document Filing 30


Open Project Management

31 Source: Asana 2012.

http://en.wikipedia.org/wiki/Comparison_of_project-management_software


Open Collaboration Platform

32 Source: Microsoft 2012.

http://sharepoint.microsoft.com/en-us/preview/sharepoint.aspx

http://en.wikipedia.org/wiki/List_of_collaborative_software


Tools: Brainstorming, Scheduling, Filing

33 Sources: Husung & Partner 2012, Doodle 2012 and TeamDrive 2012.

http://husung-partner.de/

http://www.doodle.com/

http://www.teamdrive.com/de/


Open Committee Work

Openess: Transparent Committee Work

Open Committee Work: Open Invitation for Cooporation

Video and Audio Streaming and Recording

Open Council Information Systems

„18th Expert“ in Enquete Commissions

34


Council TV: Jena und Würzburg

35

http://www.jenatv.de/sendungen/stadtrat/archiv.html

http://stadtrattv.de/tag/stadtrat-wurzburg/


Open Council Information Systems:

Offenes Köln

36 Source: Steinbach 2012.

http://offeneskoeln.de/


Facebook and OpenPetition: T-City Stadtstrand

37 Source: OpenPetition 2012.

https://www.openpetition.de/petition/online/rettung-des-stadtstrands-in-friedrichdshafen


18th Expert: EnqueteBeteiligung.de

38 Source: Deutscher Bundestag 2012.

https://enquetebeteiligung.de/


Collaboration based on Shared Records

and Shared Document Management Systems

Shared Record Management Systems

Electronic Documents, Files & Records Management

as well as shared Records Processing Systems

Open Process and Value-Added Service Chains

Opening of E-File Processing Systems

| Email, E-Signature, DE-Mail, Postbrief, EGVP

| Open View in Records, Files and Documents

39


Electronic Documents, Files & Records

40 Source: BMI 2012.

http://www.verwaltung-innovativ.de/nn_684508/SharedDocs/Publikationen/Organisation/e__zusammenarbeit,templateId=raw,property=publicationFile.pdf/e_zusammenarbeit.pdf

http://www.epost.de/

http://www.egvp.de/

http://www.telekom.de/de-mail/privatkunden

http://www.telesec.de/pks/auftrag.html


Open Process and Value-Added Service Chains:

National Process Library

41 Source: Humboldt Universität 2012.


Open Records Management System: OPEN

42 Source: Government of Seoul 1999-2012.

http://open.seoul.go.kr/index.jsp


Shared Implementation of Public Duty Tasks

Shared Implementation of Public Tasks

within the strict Legal Framework

Shared Service Centres

Partners or Points of Single Contact

Shared School Education

Shared Crisis Management (Defense)

Shared Catastrophe Management

43


Shared School Education with YouTube

Open Educational Resources: KhanAcademy

44 Source: KhanAcademy 2012.

http://www.khanacademy.org/


Voluntary Support for the local

Crisis and Catastrophe Management

45 Source: Open Street Map: Haiti Crisis Map 2010-12.

http://haiti.openstreetmap.nl/

http://crisismappers.net/


Voluntary Defense of critical IT-Infrastructure

in any National Case of Defense: Estonia

46 Source: EESTI 2012.

https://www.eesti.ee/eng/riigikaitse/eesti_kaitsejoud/kaitsevagi


Shared Implementation of Voluntary Tasks

Shared Implementation of Voluntary Tasks

| Honorary Engagement in the Public Administration

| Voluntary Engagement of Citizens

| Social Entrepreneurs

Voluntary Tasks Portals and Volunteer Pools

Open IT-based Collaboration of Citizens

| Call for «Seeputzete», Adopt-A-Highway,

| Data Analytics, Publications, Programming

47


Voluntary Portals: Strengthening Civil Society

48 Source: RLP 2012 und EAB Haßloch 2012.

http://www.wir-tun-was.de/

http://www.b-b-e.de/

http://www.buergergesellschaft.de/

http://www.eab-hassloch.de/engagieren/Online-Erfassung.html


Environmental Godparenthood

“Seeputzete” for a jointly Cleaning of the Riverbanks

during Times of low Water Levels

Collecting of Waste

Eradication of non-endemic Plants

Nurturing and taking care of Public Parks,

local Recreation Areas and Playgrounds

Hiking Trail Preservation

Voluntary Ecological Year

49


Joint Open Source Software Platform

50 Source: Europäische Union 2012.

http://joinup.ec.europa.eu/

http://www.berlios.de/


Collaborative Peer Review of Objects

Not-reimbursed Take-over of

Investigation and Expertise Opinion Tasks to support

| in approach of a Decision

| following up of a Decision

Patent Investigations: Peer-to-Patent Review

Plagiarism Detection and Plagiarism Documentation

in Science: GuttenPlag, VroniPlag

51


Joint Patent Review Investigation:

Peer-To-Patent

52 Source: US Patent and Trademark Office (USPTO) 2011.

http://peertopatent.org/


Plagiarism Detection and Plagiarism

Documentation: GuttenPlag & VroniPlag

53 Sources: ZuGuttenberg.de 2011 and GuttenPlag Wiki 2011.

http://www.zuguttenberg.de/

http://de.guttenplag.wikia.com/wiki/GuttenPlag_Wiki


The GuttenPlag Google Docs-Document

Source: GuttenPlag GoogleDocs, PDF-Version of 21.06.2011. 54

https://docs.google.com/document/d/1uUhufTGbHSpPVFbpka4OreOIGqfJ6kS22RVrXL-CNR8/edit?hl=de&authkey=CLy78YQO&pli=1

http://images1.wikia.nocookie.net/__cb20110621235824/guttenplag/de/images/9/97/GuttenPlag_GoogleDocs.pdf






PolDiss by ProfNet (Prof. Dr. Kamenz)

55 Sources: ProfNet 2011 and Kamenz 2011.

http://www.profnet.de/index.php?menuID=431&IDRubrik=187


Open Monitoring and Open Evaluation

Collaborative Surveillance and Evaluation of

Government and Public Administration Activity Results

Comparison Rounds and open Benchmarks

Monitoring Government and Public Administration

Activity Results by the Citizens and the General Public

Geo data-based Concern Management

Open Evaluation by the Citizens

56


Geo Data-based Concern Management: Sag‘s doch

57 Source: Stadt Friedrichshafen und Bodenseekreis 2012 (T-City).

https://www.buergerundverwaltung.de/buergerportal_karte_fn?wmp15255.wmp_rs=true


Open Petition Portals

58 Source: OpenPetition 2012.

https://www.openpetition.de/


Open Legislation Portal

Source: von Lucke 2007.


Open Legislation Portal

60 Source: von Lucke 2007.


Open Innovation and Crowd Innovation

Open State Modernization

by collaborative Open Innovation Processes

using platforms, tools and creativity workshops

Engagement of Experts and Opinion Leaders

Engagement of the General Public via the Internet

Innovation Intermediary Platforms

Innovation Competitions

61


Open Innovation

Opening of Innovation Processes

for Companies and other Organizations

for an active and strategic Use of the outside World

for the Enlargement of the own Innovation Potential

Ideas Market

Outside-In Inside-Out Coupled

Close to: Reichwald/Piller 2006. 62


Open Innovation for Politics and Administration

and for the Solution of Societal Questions

Opening of Innovation Processes

in Society and for societal Questions

for an active and strategic Use of the outside World

for the Enlargement of the own Innovation Potential

Ideas Implemen-

tation

Close to: Reichwald/Piller 2006. 63

Citizens


Innovation Intermediary Platforms: Atizo.com

64 Source: Atizo 2012.

https://www.atizo.com/projects/ideas/

http://www.brainfloor.com/


Innovation Competition: Apps für Deutschland

65 Source: Apps für Deutschland 2012.


Foresight: Dialogue via Germany‘s Future

66 Source: Bundeskanzleramt 2012.

https://www.dialog-ueber-deutschland.de/


Agenda








Potentials for Open Collaboration

on National Level: Federal Republic of Germany

Promotion of Interoperability (IT-Planning Council)

| Standards: E-Records (DOMEA), Process Chains

| Crowd Funding, Voluntary Pools, Comparison Rounds

| Concern Management, Innovation Platforms

Provision of Virtual Work Space

Checking of Open Committee Work

Impulse: Peer 2 Patent

Impulse: Open Legislation Portal

Open Innovation for State Modernization

68



on Regional Level: State Baden-Württemberg

Knowledge Management in State Portal service-bw

Data Catalogue, Information Register, Open-API

Open IT-based Education Cloud Infrastructure


Impulse: Open Federation of Volunteer Pools

Standardization: Performance Benchmarks

| Legislation, Finance and Budget Policies

| Police, Justice, Education

| Science, Research, Health

69

http://www.service-bw.de/





on County Level: Bodenseekreis

Platforms for Crowd Funding

| to revitalize local art and culture scene

| for business development and more investments

Shared Knowledge Management in a Region


Electronic Records and Processing Management

Remodelling the Points of Single Contact

70



on Local Level: City of Friedrichshafen

Platforms for Crowd Funding

Internal Knowledge Management

Electronic Records and Processing Management

Coordination of Civil Society Engagements

| Provision of Virtual Work Space

| Volunteer Pool for strengthening Self-Organization

| Coordination of volunteers for health care work,

nursing and hospital services and associations

71


Agenda








Recommendations: Law and Data Privacy

Constitution (Grundgesetz) and Laws provide the

Boundaries for an open IT-based Collaboration

E-Government-Law with further Guidelines (2013)

To be Checked by the responsible agency:

Risks, Opt-Out-Options, Sanction Mechanisms

German Federal Data Protection Law (BDSG)

Anonymization: Social Media Monitoring allows the

Analysis of Government Actions and Citizen Behavior

73


Recommendations:

Technology & Information Floodings

Overview: Platforms and Tools

Development, Computer Center, Cloud Computing

Vertical Multi Channel Approach

Dangers: IT Basic Protection Catalogue

Dealing with any potential Flood

| Flood of Donations

| Innovative Impulses for Project and Committee Work

| Open Monitoring and Open Evaluation

74


Recommendations: Organization

Civil Society becomes Pioneer and Driver

Skills Training for administrative staff

Discussing Concerns and find Solutions

Coordination point for civil society engagement

Incorporation in Organizational Structure

Integration of activities in a

Open Government change management

Establishing Incentive Structures for Collaboration

Development of Implementation Plans

75


Recommendations: Financing and Strategy

Public Funding vs. Private Funding

Provision of financial means

| Open IT-based Collaboration

| Implementation of Collaboration Propositions

Requirements for receiving aids and grants

Support of Resource-saving Activities

Mission Statement, Goals and Implementation Strategy

Establishment of “Digital Allmende” for Citizens

Integration in the Open Government Partnership

76


Agenda









Strengths Weaknesses

• Existence of well established Tools

• Collaboration and Coproduction

• Strengthening participation

• Strengthening of Self-administration

• Control of Political Power

• Not usable for all areas of public action

• Legal boundaries & data protection regulations

• Coordination costs and time exposure

• Lengthy process of standardization

• Permanent outsourcing of tasks

Opportunities Risks

• Open Collaboration with Citizens

• Open Monitoring with Citizens

• Open Evaluation with Citizens

• Joint Problem-solving & Innovation

• Joint Financing of Projects

• Emotional and cultural Reservations

• Finding suited Experts, Partners and Citizens

• Quality of Contributions and Performances

• Loss of Control over Political Consequences

• Violation of Data Privacy

78


German Study: Open Government Collaboration

http://www.t-city.de

http://ticc.zu.de

Presentation: 25.10.2012

79

http://www.t-city.de/




http://ticc.zu.de/

http://www.zu.de/deutsch/lehrstuehle/ticc/JvL-121025-OpenGovernmentCollaboration-V1.pdf


Memorandum „The Opening

of State and Administration

(Open Government)“

80

Openness

Transparency

Responsibility

Citizen Participation


Coherence

Public Benefits, Economic Profits and More Efficiency

Source: WG-IPA and D-ILPA of the German Informatics Society 2012.

http://fb-rvi.gi.de/fileadmin/gliederungen/fg-vi/FGVI-121016-GI-PositionspapierOpenGovernment.pdf













zu|kunft

Prof. Dr. Jörn von Lucke

Chair for Public Sector Informatics and Business Informatics

Deutsche Telekom Institute for Connected Cities (TICC)

Zeppelin Universität gemeinnützige GmbH

Am Seemooser Horn 20

88045 Friedrichshafen

Tel: +49 7541 6009-1471

Fax: +49 7541 6009-1499

[email protected]

http://ticc.zeppelin-university.de

Principal place Friedrichshafen | Bodensee

Legal Court Ulm HRB 632002

Management Prof Dr Stephan A Jansen | Niels Helle-Meyer |

Katja Völcker

Thank you

for your attention.

Let´s use the time

for your questions

and an

open discussion!

mailto:[email protected]



http://ticc.zeppelin-university.de/

