jumpstart your 2017 mobile program with propelics & kinvey!

@propelics www.propelics.com

IT’S 2017: JUMPSTARTYOUR MOBILE PROGRAMFebruary 23, 2017

WEBINAR:

WE WILL START AT 1:02PM EST

@propelics www.propelics.com 2

PROPELICSBACKGROUNDABOUT USPropelics creates mobile strategiesand world-class Apps for the Enterprise.

• Deep Enterprise background

• Founded in 2011

• Fortune 500 focus

• Global delivery experience

• 100% focused on digital & mobile for the Enterprise

• San Jose, Boston, Pittsburgh, Guadalajara

WEBINAR: Jumpstart Your Mobile Program

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@propelics www.propelics.com 3@propelics www.propelics.com 3


WHAT WE DO

Enterprise MobileStrategy ServicesEnterprise Mobile Roadmap

App Scoping & Prototype

Mobile UI/UX Design

IT Strategy for Mobile

Mobile Center of Excellence

Testing Strategy for Mobile

Emerging Technologies

App Developmentand SupportApplication Architecture and Development

Managed Mobile Center of Excellence

Mobile App Testing as a Service

Mobile App Tier 2 and 3 Support

Research & AdvisoryEmerging Technology Council

Mobile ProductsAuditHere - Mobile Auditing for the Enterprise

ExactMeeting - Conference Room Finding & Booking

Lead2Capture - Enterprise Grade Event Lead Capture


TRUSTED BY COMPANIES LIKE YOURS:

“Kinvey is succeeding due to its focus on providing an outstanding

developer experience.”

Kinvey is the #1 Enterprise Mobility PlatformThe Forrester Wave™: Mobile Development Platform, 4Q 2016

“Customers we spoke with speak highly of Kinvey and consider them a

partner, not a vendor.”

Every winning digital strategy includes a mobile platform

Rapidly build and update apps at low cost

Deliver contextual, high performing, offline/online user experiences

End-to-end security and compliance built-in

Reusable cloud servicesthat scale

Easy integration with any enterprise and EHR system

Flexibility to use any development resources and tools

Pharma /Healthcare

Banking &Insurance

Energy &Manufacturing Other

Media &Entertainment

Retail &Consumer

$


SPEAKER BIOWEBINAR: Jumpstart Your Mobile Program

Eric CarlsonPartner & CoFounder

Eric is a seasoned leader with a keen eye for emerging technologies. He is well respected in both technical and businesscircles, due to his ability to match up the right amount of technology "geekiness" with business understanding to craft truly unique solutions.

As a seasoned executive, with startups through successful exits to his name, Eric has the experience to advise companies on the discipline and objective approaches that are needed to turn ideas into reality.

Recent clients include:Ahold, AstraZeneca, Carnival, Cintas, Family Dollar, and Travel and Transport


SPEAKER BIOWEBINAR: Jumpstart Your Mobile Program

Jikku VenkatVP of Product Engineering

Jikku is an information technology executive with leadership experience in technology/business strategy, product definition, development, delivery.

Focused on evangelizing and selling emerging technologies, products to Global 1000 customers.

He is the VP of Product Engineering at


WELCOME TO 2017 – LET’S JUMPSTART YOUR ENTERPRISE MOBILE PROGRAM


FIRST, A FORMAL DEFINITION

Enterprise Mobility is the art of driving qualitative &

quantitative business benefits through the

transformation and simplification of business processes

by delivering mobile solutions to employees, partners &

other constituents.



SIMPLY:FINDING NEW WAYS TO SOLVE OLD PROBLEMS



OUR CUSTOMERS MOSTLY FALL INTO 2 PROFILES:

Executing a strategy of transformation using mobile:

Transforming business processes through mobile use cases, looking to

accelerate/standardize this innovation.

See the value in mobile use cases, but can’t build momentum:

Have not yet started. Have enabled ”MDM” and controls for email/calendar.

Enabled small number of 3rd party apps. Dabbled in custom development, but

initiative stagnated after initial fanfare.



IF THIS IS FAMILIAR, YOU’RE IN THE RIGHT PLACELet’s get over the hump



3 WAYS TO JUMPSTART MOBILE IN 2017

• Build something valuable

• Use modern tools to solve modern problems

• Roll the first win into others



#1: BUILD SOMETHING VALUABLE



ORGANIZATIONS HAVE DIFFICULTY QUESTIONING:WEBINAR: Jumpstart Your Mobile Program

How we work

What information

we consume

How we communicate

What we create

Additionally, Enterprise Systems

& IT Program budgets can

impede this thinking - built

around the systems of record,

not necessarily the process of

the day.


THE MATURITY CURVE

Yet the answers to these questions are the very

thing that create valuable mobile experiences.

Every app does not need to be transformative, but

they do need to be identifiably valuable.


M a t u r i t y o f S t r a t e g y

Va

lu

e

System & Document AccessCollaboration Tools

Value Gap

anticipated ValueNovelty and Hype

Real value Delivered

Save TimeIncrease RevenueSave Money

Apps that Access

Apps ThatIMPROVE

Apps thatTransform

ERP/CRM AccessSupport Current Processes

New Business PlansCore Business InnovationNew Employee & Customer

ExperiencesContextual Driven InteractionsAutomation / Machine Learning


APPROACH

Business Drivers

Market Opportunity

Envisioned mobile

ScenariosHigh Level

Requirements

Step I: Defining Value& Requirements

Step II: Visualization, Readiness & Roadmapping

Step III: Planning andBudgeting

Build & Deploy

Competitive Analysis VISUALIZATION &

App Prototype

App Roadmap

OngoingSupportTechnical

Approach

Development Approach, Budgeting,

&Release PlanSupport Plan

Customer Feedback

Step IV: App Creation



WHAT IS VALUE? EXAMPLE BUSINESS DRIVERS

• Customer Perception of Our Value • Customer Satisfaction• Current Customer Growth• Efficiency of Driver During Service Visit• Reduction of Return Visits• Cost Control

Qualitative & Quantitative



STARTING WITH: THE DAY IN THE LIFE

We follow potential app users (employees, partners, etc.) around as they complete their daily tasks.

A few examples:• Accompanying drivers on a delivery route • Exploring the client’s factory, working side by side• Sitting with employees as they answer the phone and

interact with customers and your Enterprise software• Working in a retail store, stocking, auditing &

answering customer questions



IDEATION & CONCEPT GENERATION

Day in the Life results + process ideation + leadership viewpoint +right user participation + honesty of outcome



PRIORTIZATION

Value and Alignment to Business Drivers

+Organizational ReadinessAvailability of data and content

Availability of processStakeholder support

+

Ease of ImplementationCost and complexity of implementation

= Viability



DEFINING A MOBILE ROADMAP



ENTERPRISE MOBILE STARTED THIS PARTYBUT THE LARGER BENEFITS ARE STILL OUT THERE

• Machine Learning• The largest benefit we see – allowing server-side analysis to spot trends,

anomalies, or other items in data & present back to user

• Augmented / Virtual Reality, Wearables• Can we better integrate information we have with what the user is physically

experiencing?

• Micro-Location Based • Using beacons or other low-power devices to trigger actions

• Bots, Artificial Intelligence, Cognitive Computing • Wow!



Cintas


HOW TO BUILD SOMETHING VALUABLE

Very difficult to follow traditional IT requirements gathering processes & produce transformative apps

• Group activities with business & IT representation:

• Plan “day in the Life” road trips following different user types across a variety of regions & disciplines

• Perform ideation sessions with user representation on regular intervals

• Use outside influence & guidance for facilitation

• Build a process & scenario roadmap• Continually refine based on above activities• Simplify, simplify, simplify

• Experiment• Utilize prototyping tools to try ideas &

processes• Force your team to not solve every process

iteration• Keep budgets small

• Solve one problem, then iterate



#2: USE MODERN TOOLS TO SOLVE MODERN PROBLEMS



HIGH VALUE PROJECTS = HIGH COST PROJECTS?

• As we move closer to processes core to the business, the concern of increased money, time and uncertainty exists

• Complication creates risk and push back. “What’s our strategy?”• Because integration is inherently complicated & manual, enterprise

integration is expensive

Enterprise Mobile advancements disrupt some of these long held assumptions…


What do I need to address the gaps?

What it takes to build an enterprise mobile app:

IDE / TOOLS

SECURE DATAFLOW

MIDDLEWARE SERVICES

OPERATIONS

IDE / TOOLS

SECURE DATAFLOW

MIDDLEWARE SERVICES

OPERATIONS

What it takes to build an enterprise mobile app:

App Distribution

Native / Hybrid Development

UI/UX Design

App Build

UX Testing Crash Analytics

RMAD

Data Encryption

Offline FilteringIntelligent sync

Conflict Resolution

Token Management

Network Encryption

User Management

Abstracted API methods

File Storage

Data Storage

Identity Mgmt

Data Orchestration

Data cache & sync

Authorization

Contextualization

Data & Auth IntegrationsAnalytics

Compliance TrackingEnd User Support

End-to-End Security ViewInfrastructure

Software Maintenance

TroubleshootingMonitoring Scaling

IDE / TOOLS:

SECURE DATA FLOW

MIDDLEWARE SERVICES

OPERATIONS

Forrester: FOUR-TIER ARCHITECTURE

Forrester coined the phrase. This is how they define it:

Source: Mobile Needs A Four-Tier Engagement Platform by Michael Facemire, Ted Schadler, and John C. McCarthy, November 24, 2014

Building apps without a mobility platform is like building a car in your garage with a DIY kit

© Kinvey 2015 Confidential – Do not distribute

© Kinvey 2015 Confidential – Do not distribute

Building app with Kinvey is like building cars in a state-of-the-art factory.

IDE / TOOLS

SECURE DATAFLOW

MIDDLEWARE SERVICES

OPERATIONS

What Kinvey’s mobile platform provides:

IDE / TOOLS:

App Distribution

Native / Hybrid Development

UI/UX Design

App Build

UX Testing Crash Analytics

RMAD SECURE DATA FLOW

Data Encryption

Offline FilteringIntelligent sync

Conflict Resolution

Token Management

Network Encryption

User Management

Abstracted API methods

MIDDLEWARE SERVICES

File Storage

Data Storage

Identity Mgmt

Data Orchestration

Data cache & sync

Authorization

Contextualization

Data & Auth IntegrationsAnalytics

OPERATIONS

Compliance TrackingEnd User Support

End-to-End Security ViewInfrastructure

Software Maintenance

TroubleshootingMonitoring Scaling

Kinvey is the #1 Enterprise Mobile Development PlatformThe Forrester Wave™: Mobile Development Platform, 4Q 2016

Full report: http://go.kinvey.com/forrester-wave-mobile-development-platforms/

“Customers we spoke with speak highly of Kinvey and consider them a

partner, not a vendor.”


ACCELERATE WITH MODERN TOOLS

Enterprise businesses should typically build a layer between business platforms & technology decisions

• Identify & choose a MADP • Align decision to in-house development

skillsets & use case alignment

• Build reusable components & repeatability

• Small in-house team + outside vendors to help manage demand & costs

• Utilize an BaaS that is built for mobile• Large time, effort and cost benefits to utilizing

tools that specialize in these components

• Reduce the complexity of implementation

• Reduce costs & increase throughput via DevOps basics

• CI/Build services, automated functional testing, infrastructure as code, etc.

• Build a culture of innovation through iteration

• Solve one problem, then iterate



#3: ROLL THE FIRST WIN INTO OTHERS(AN APP IS NOT A STRATEGY)



MOST FIRMS SAY THEY HAVE A MOBILE STRATEGY

• …but many of these are device strategies, not a vision for how we transform through mobile

• Mobile & other emerging technologies are enablers to transformation –on their own, they do nothing

• Where do we innovate? What’s held sacred? How much change can we absorb?

• Are our solutions working towards a vision for mobile use, or are we performing “random acts of mobile”?

• Do we build or buy solutions? Where do we invest?



APP PORTFOLIO

Apps to Deploy• Extensions of

existing platforms

Apps to Acquire• 3rd party delivered

mobile solutions

Apps to Build• Core to the business,

core to differentiation



THE MATURITY CURVEWEBINAR: Jumpstart Your Mobile Program

Va

lu

e

System & Document AccessCollaboration Tools

Value Gap

anticipated ValueNovelty and Hype

Real value Delivered

Save TimeIncrease RevenueSave Money

Apps that Access

Apps ThatIMPROVE

Apps thatTransform

ERP/CRM AccessSupport Current Processes

New Business PlansCore Business InnovationNew Employee & Customer

ExperiencesContextual Driven InteractionsAutomation / Machine Learning

Extend & AcquireBuild & Run


BUILDING & MAINTAINING MOMENTUMWEBINAR: Jumpstart Your Mobile Program

Building standards and repeatable

services of execution

Communication that these internal services exist

Building an internal platform for

inspiring innovation & crowd-sourcing

change

Communicating successes & growth

Faster More Secure

More Repeatable More Supportable


Family Dollar


WHY & ?



WHY US?

• Speed to value – both in the short term & a future-proof long term• Track record in delivering high ROI results in the

Enterprise 1000• Expertise:

• In creating transformational strategies across industries from a business perspective

• In delivering successful technical solutions to enable those strategies

• Successful in new or “rebooting” mobile strategies


@propelics www.propelics.com 46@propelics www.propelics.com

Special Offer for Webinar Attendees

Personalize this Content:Have an individual session with Jikku & Eric to discuss more relevant case studies to your business & discuss your strategies for mobile.

Start the conversation through [email protected]

NEXT STEPS



THANK YOU.

Any questions?
