july 28, 2011
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SDI+ Summer Institute. July 28, 2011. O utcomes. An increased awareness of five common barriers to effective teamwork and some strategies for overcoming them. An increased awareness of the importance managing agreement when making group decisions. Definition of a Team. - PowerPoint PPT PresentationTRANSCRIPT
July 28, 2011
SDI+Summer Institute
Outcomes
1. An increased awareness of five common barriers to effective teamwork and some strategies for overcoming them.
2. An increased awareness of the importance managing agreement when making group decisions.
Definition of a Team
A RELATIVELY SMALL NUMBER OF PEOPLE THAT
SHARES COMMON GOALS AS WELL AS THE REWARDS AND
RESPONSIBILITIES FOR ACHIEVING THEM.
Roundtable Discussions
Which teams are you a member of?
Which teams are you the leader of?
What makes teams effective?
The Five Dysfunctions of a Team
Absence of Trust
Fear of Conflict
Lack of Commitment
Avoidance of Accountability
Inattention to Results
Building Trust / Being Vulnerable
PEOPLE WHO AREN’T AFRAID TO ADMIT THE TRUTH ABOUT
THEMSELVES ARE NOT GOING TO ENGAGE IN THE KIND OF
POLITICAL BEHAVIOR THAT WASTES EVERYONE’S TIME AND
ENERGY.
Vulnerability
1. The state of being vulnerable or exposed
2. Susceptibility to injury or attack
4. Staff members quickly and genuinely apologize to one another when they say or do something inappropriate or
possibly damaging to the school.
6. Staff members at my school openly admit their weaknesses and mistakes.
12. Staff members at my school know about one another’s personal lives and are comfortable discussing them.
Building Trust
Personal Histories
Behavioral Profiles
Shared Experiences
Mastering Conflict
Artificial Harmony Mean-Spirited
Personal Attacks
Constructive Destructive
Ideal Conflict Point
1. Staff members at my school are passionate and unguarded in their discussion of issues.
7. Staff meetings at my school are compelling and not boring.
10. During staff meetings, the most important and most difficult issues are put on the table to be
resolved.
Mastering Conflict
Mining for Conflict
Real Time Permission
Setting the Hook
Achieving Commitment
COMMITMENT IS ABOUT A GROUP OF INTELLIGENT, DRIVEN
INDIVIDUALS BUYING INTO A DECISION PRECISELY WHEN THEY
DON’T NATURALLY AGREE. IN OTHER WORDS, IT’S THE ABILITY TO DEFY A LACK OF CONSENSUS.
Consensus
An opinion or position reached by a group as a whole
General agreement or accord
Consensus has been achieved
when every person involved in the decision
can say, “I believe this is
the best decision we can arrive at for the organization at this time, and I will support its implementation
”.
3. Staff members at my school know what their peers are working on and how their peers contribute to the
collective good of the school/district.
8. Staff members at my school leave meetings confident that their peers are completely committed to the decisions
agreed upon during the meeting, even if there was initial disagreement.
13. Staff members at my school end discussions with clear and specific resolutions and calls to
action.
End Meetings With These Questions
1. Who will do what by when?2. Who will communicate informally and
formally to whom?3. What will be communicated regarding
decisions at today’s meeting?4. What are next steps?5. Under what conditions would you be
tempted to deviate from these communication agreements that we just made?
Embracing Accountability
ACCOUNTABILITY IS THE WILLINGNESS OF TEAM MEMBERS TO REMIND ONE ANOTHER WHEN THEY
ARE NOT LIVING UP TO THE PERFORMANCE STANDARDS OF THE
GROUP. (AKA ENTERING THE DANGER)
2. Staff members at my school call out one another’s deficiencies or unproductive
behaviors.
11. Staff members at my school are deeply concerned about the prospect of letting down
their peers.
14. Staff members at my school challenge one another about their plans, instructional methods and approaches.
Embracing Accountability
Team Effectiveness Exercise What is the single most important
behavioral characteristic or quality demonstrated by this person that contributes to the strength of our team?
What is the single most important behavioral characteristic or quality demonstrated by this person that can sometimes derail our team?
Roundtable Discussions
Create Your Own Scoreboard
What are the most important things to
measure to track your team’s progress?
5. Staff members at my school willingly make sacrifices (such as budget, supplies, extra duties) for the good of
the school.
9. Morale is significantly affected by the failure to achieve the school/district goals.
15. Staff members at my school are slow to seek credit for their own contributions but quick to point out those of others.
Focusing on Results
Establish a Scoreboard
Distraction # 1: Ego Distraction # 2: Career
Advancement Distraction # 3: Money Distraction # 4: “My” department
The Five Dysfunctions of a Team
Absence of Trust
Fear of Conflict
Lack of Commitment
Avoidance of Accountability
Inattention to Results
THE CURIOUS TENDENCY OF GROUPS TO MAKE DECISIONS THAT INDIVIDUAL MEMBERS
DO NOT TRULY SUPPORT.
The Abilene Paradox
The Abilene Paradox
People make decisions based not on what they actually want to do,
but on what they think that other people want to do,
with the result being that everybody decides to do something that nobody really wants to do,
only what they thought that everybody else wanted to do.
Groupthink
A type of thought exhibited by group members who try to minimize conflict and reach consensus without critically testing, analyzing, and evaluating ideas.
THE TENDENCY OF GROUP MEMBERS TO HESITATE TO
OFFER THEIR TRUE OPINIONS, AND TO THEREFORE AGREE TO A
DECISION THAT THEY DON’T SUPPORT.
Mismanaged Agreement
Roundtable Discussions
Why is it so hard to disagree with what the
team seems to be thinking?
Ways to Skip the Trip
Invite the right people. Clearly state the decision
to be made. Organize available data
and information. Allow enough time for
discussion. Check assumptions.
Weigh risks and benefits.