julien, denyse (1998) an investigation into the...
TRANSCRIPT
![Page 1: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/1.jpg)
Julien, Denyse (1998) An investigation into the effectiveness of statistical process control techniques, with management data from a product development environment. PhD thesis, University of Nottingham.
Access from the University of Nottingham repository: http://eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf
Copyright and reuse:
The Nottingham ePrints service makes this work by researchers of the University of Nottingham available open access under the following conditions.
This article is made available under the University of Nottingham End User licence and may be reused according to the conditions of the licence. For more details see: http://eprints.nottingham.ac.uk/end_user_agreement.pdf
For more information, please contact [email protected]
![Page 2: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/2.jpg)
An empirical investigation into the effectiveness of
statistical process control techniques, with management
data from a product development environment.
By Denyse Julien, MBA
Thesis submitted to the University of Nottingham
for the degree of Doctor of Philosophy, October 1998
![Page 3: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/3.jpg)
Table of Contents Volume 2
Appendix 1
Product Development Process Flowchart ....................................................... 1
Appendix 2
Statview® Algorithms ...................................................................................... 5
Mean .............................................................................................................. 6
Variance ......................................................................................................... 6
Standard deviation ......................................................................................... 6
Kurtosis and Skewness ................................................................................ 6
Trimmed mean ............................................................................................... 6
T-test .............................................................................................................. 7
XmR Control chart formulas ......................................................................... 7
X chart ........................................................................................................ 7
MR chart .................................................................................................... 8
Appendix 3
Expondist Description ....................................................................................... 9
EXPONDIST FUNCTION .......................................................................... 10
Syntax .......................................................................................................... 10
Remarks ....................................................................................................... 10
Appendix 4
Exponential Lookup Table ............................................................................. 11
Appendix 5
Normality Tests ............................................................................................... 30
Appendix 6
Out of Control Signals Raw Data Tables ................................................... 43
l
![Page 4: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/4.jpg)
Appendix 7
Out of Control Signals as a Percentage ...................................................... 48
Appendix 8
Complete set of Histograms for all Methods ............................................. 53
Appendix 9
Control Charts for the Default Method / Mean ......................................... 60
Beverage BU ................................................................................................ 60
Appendix 10
Control Charts for the Median Approach ................................................. 118
Bakery BU ................................................................................................. 118
Appendix 11
Control Charts for the 10% Trimmed Mean Approach .......................... 126
Confectionery BU ...................................................................................... 126
Appendix 12
Control Charts for the Resampled Data's Mean ...................................... 142
Dairy BU .................................................................................................... 142
Appendix 13
Control Charts for the 111000 Probability Limits .................................... 154
Beverage BU .............................................................................................. 154
Appendix 14
Control Charts for the Exponential Limits Approach .............................. 185
Confectionery BU ...................................................................................... 185
Appendix 15
Control Charts or the III 000 Resampled Probability Limits .................. 198
Dairy BU .................................................................................................... 198
II
![Page 5: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/5.jpg)
Appendix 1
Product Development Process Flowchart
![Page 6: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/6.jpg)
Project rejected
Database updated -
Project deleted
0--~
Project initiated SolicitedlProactivefDefense
New project entered into
system
Printout of new proj ects
Morning meeting
Flavourist assigned to
project
No
2
![Page 7: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/7.jpg)
Additional info'sarrples
received
Project accepted-BUaction
Awlicatioo'Oeatiav CoIlectiavSelJS!X)'
Project active
Project nnmmg
Project leader
defined
Project accepted
joint action AwlicatioolOeatiav CoIlectialiSensay
Ye:;
Project prrling
received
Prqject activated
Project accepted-filial action
Awlicatioo'Oeatiali CoIlectialiSrusay
Project leader
defined
Prqject rejected
3
![Page 8: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/8.jpg)
"New version of proj ect entered
into system
Work proceeds on
project
Work on Project
corrpleted
RecorITImdations, Flav. sarrples, applied sarrples, sensory study
shipped to client
Yes
for eva! uation
lliabase UJXlated Project lost
client abandoned, file closed
Oientco~to
Corrpmy for evaluation
Feedback given to laboratory
llitabase UJXlated Project won, file closed
Specifications forwarded to
Order processing and Manufacturing
4
![Page 9: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/9.jpg)
Appendix 2
Statview® A1l:orithms
![Page 10: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/10.jpg)
Mean
Ix x = , where n = count
n
Variance
2 I(X-~r s =
n-l
Standard deviation
Kurtosis and Skewness
Kurtosis = (m4/ m~) - 3
Skewness = m3/ (m2 ~ m2) , where
Trimmed mean
p% Trimmed Mean = (Xk+1 + ...... + Xn-J/n - 2k , where the Xs are
sorted from smallest to largest and k is chosen so that k observations represent
p% of the data.
6
![Page 11: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/11.jpg)
T -test
~ = hypothesised mean difference, entered by user
t = (D - ~)/SE , where
N J = number of observations in group 1,
N2 = number of observations in group 2,
DF = N + N - 2 J 2
x) is the mean of the group 1 observations
x 2 is the mean of the group 2 observations
s) is the standard deviation of the group 1 observations
S2 is the standard deviation of the group 2 observations
Standard error (SE):
SE=
XmR Control chart formulas
X chart.
The centre line IS computed as c! fl, where fl IS the mean of all
measurements.
If the control limits are based on k-sigma, then
kO" UCL=c!+-
~ kO"
LCL=c!--~
7
![Page 12: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/12.jpg)
If the control limits are based on alpha, then
cr VCL=cl+Za/ 2 L
-Vni
cr LCL=cl-Za/ 2 L
-Vni
MR chart
The centre line is computed as c1 = MR
If the control limits are based on k-sigma, then
LCL = cl- kcrd/rs)
If the control limits are based on alpha, then
VCL = D 1- a/ 2 (rs) cr
8
![Page 13: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/13.jpg)
Appendix 3
Expondist Description
![Page 14: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/14.jpg)
EXPONDIST FUNCTION
Returns the exponential distribution. Use EXPONDIST to model the time
between events, such as how long an automated bank teller takes to deliver
cash. For example, you can use EXPONDIST to determine the probability that
the process takes at most one minute.
Syntax
EXPONDIST(x, lambda, cumulative)
X is the value of the function.
Lambda is the parameter value.
Cumulative is a logical value that indicates which form of the exponential
function to provide. If cumulative is TRUE, EXPONDIST returns the
cumulative distribution function; if FALSE, it returns the probability density
function.
Remarks
If x or lambda is non-numenc, EXPONDIST -returns the #V ALUE! error
value.
Ifx < 0, EXPONDIST returns the #NUM! error value.
If lambda :s; 0, EXPONDIST returns the #NUM! error value.
The equation for the probability density function is:
I( x; A) = Ae-Ax
The equation for the cumulative distribution function is:
F( x; A) = 1 - e-AX
i Reproduced from Microsoft Excel Online Help.
10
![Page 15: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/15.jpg)
Appendix 4
Exponential Lookup Table
![Page 16: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/16.jpg)
Mean time 11 12 Lambda (llMean time) 0.09 0.08
Limits for Turnround time 0.02 0.0018 0.0017 0.04 0.0036 0.0033 0.06 0.0054 0.0050 0.08 0.0072 0.0066 0.10 0.0090 0.0083 0.12 0.0108 0.0100 0.14 0.0126 0.0116 0.16 0.0144 0.0132 0.18 0.0162 0.0149 0.20 0.0180 0.0165 0.22 0.0198 0.0182 0.24 0.0216 0.0198 0.26 0.0234 0.0214 0.28 0.0251 0.0231 0.30 0.0269 0.0247 0.32 0.0287 0.0263 0.34 0.0304 0.0279 0.36 0.0322 0.0296 0.38 0.0340 0.0312 0.40 0.0357 0.0328 0.42 0.0375 0.0344 0.44 0.0392 0.0360 0.58 0.0514 0.0472 51 0.9903 0.9857 56 0.9938 0.9906 60 0.9957 0.9933 65 0.9973 0.9956 69 0.9981 0.9968 70 0.9983 0.9971 75 0.9989 0.9981 76 0.9990 0.9982 79 0.9992 0.9986 81 0.9994 0.9988 83 0.9995 0.9990 87 0.9996 0.9993 88 0.9997 0.9993 90 0.9997 0.9994 93 0.9998 0.9996 97 0.9999 0.9997 102 0.9999 0.9998 104 0.9999 0.9998 106 0.9999 0.9999 111 1.0000 0.9999 112 1.0000 0.9999 116 1.0000 0.9999 118 1.0000 0.9999 120 1.0000 1.0000 124 1. 0000 1. 0000 125 1.0000 1.0000 129 1.0000 1.0000 13 1 1. 0000 1. 0000 132 1. 0000 1. 0000
13 14 0.08 0.07
0.0015 0.0014 0.0031 0.0029 0.0046 0.0043 0.0061 0.0057 0.0077 0.0071 0.0092 0.0085 0.0107 0.0100 0.0122 0.0114 0.0138 0.0128 0.0153 0.0142 0.0168 0.0156 0.0183 0.0170 0.0198 0.0184 0.0213 0.0198 0.0228 0.0212 0.0243 0.0226 0.0258 0.0240 0.0273 0.0254 0.0288 0.0268 0.0303 0.0282 0.0318 0.0296 0.0333 0.0309 0.0436 0.0406 0.9802 0.9738 0.9865 0.9817 0.9901 0.9862 0.9933 0.9904 0.9950 0.9928 0.9954 0.9933 0.9969 0.9953 0.9971 0.9956 0.9977 0.9965 0.9980 0.9969 0.9983 0.9973 0.9988 0.9980 0.9989 0.9981 0.9990 0.9984 0.9992 0.9987 0.9994 0.9990 0.9996 0.9993 0.9997 0.9994 0.9997 0.9995 0.9998 0.9996 0.9998 0.9997 0.9999 0.9997 0.9999 0.9998 0.9999 0.9998 0.9999 0.9999 0.9999 0.9999 1.0000 0.9999 1.0000 0.9999 1.0000 0.9999
15 17 0.07 0.06
0.0013 0.0012 0.0027 0.0024 0.0040 0.0035 0.0053 0.0047 0.0066 0.0059 0.0080 0.0070 0.0093 0.0082 0.0106 0.0094 0.0119 0.0105 0.0132 0.0117 0.0146 0.0129 0.0159 0.0140 0.0172 0.0152 0.0185 0.0163 0.0198 0.0175 0.0211 0.0186 0.0224 0.0198 0.0237 0.0210 0.0250 0.0221 0.0263 0.0233 0.0276 0.0244 0.0289 0.0256 0.0379 0.0335 0.9666 0.9502 0.9761 0.9629 0.9817 0.9707 0.9869 0.9781 0.9899 0.9827 0.9906 0.9837 0.9933 0.9879 0.9937 0.9886 0.9948 0.9904 0.9955 0.9915 0.9960 0.9924 0.9970 0.9940 0.9972 0.9944 0.9975 0.9950 0.9980 0.9958 0.9984 0.9967 0.9989 0.9975 0.9990 0.9978 0.9991 0.9980 0.9994 0.9985 0.9994 0.9986 0.9996 0.9989 0.9996 0.9990 0.9997 0.9991 0.9997 0.9993 0.9998 0.9994 0.9998 0.9995 0.9998 0.9995 0.9998 0.9996
12
![Page 17: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/17.jpg)
Mean time 11 12 Lambda (llMean time) 0.09 0.08
Limits for Turnround time 134 1.0000 1.0000 13 7 1. 0000 1. 0000 139 1.0000 1.0000 143 1.0000 1.0000 146 1.0000 1.0000 148 1.0000 1.0000 149 1.0000 1.0000 152 1.0000 1.0000 155 1.0000 1.0000 157 1.0000 1.0000 159 1.0000 1.0000 162 1.0000 1.0000 166 1.0000 1.0000 168 1.0000 1.0000 171 1. 0000 1. 0000 173 1.0000 1.0000 17 4 1. 0000 1. 0000 175 1.0000 1.0000 180 1.0000 1.0000 185 1.0000 1.0000 187 1.0000 1.0000 189 1.0000 1.0000 193 1.0000 1.0000 194 1. 0000 1. 0000 199 1.0000 1.0000 201 1.0000 1.0000 203 1.0000 1.0000 205 1.0000 1.0000 208 1.0000 1.0000 212 1. 0000 1. 0000 215 1. 0000 1. 0000 218 1. 0000 1. 0000 222 1.0000 1.0000 224 1.0000 1.0000 228 1.0000 1.0000 230 1.0000 1.0000 235 1.0000 1.0000 237 1.0000 1.0000 242 1.0000 1.0000 243 1.0000 1.0000 249 1.0000 1.0000 255 1.0000 1.0000 256 1.0000 1.0000 262 1.0000 1.0000 263 1.0000 1.0000 268 1.0000 1.0000 270 1.0000 1.0000 274 1. 0000 1. 0000 277 1.0000 1.0000 284 1.0000 1.0000 291 1. 0000 1. 0000 298 1.0000 1.0000
13 14 15 17 0.08 0.07 0.07 0.06
1.0000 0.9999 0.9999 0.9996 1.0000 0.9999 0.9999 0.9997 1.0000 1.0000 0.9999 0.9997 1.0000 1.0000 0.9999 0.9998 1.0000 1.0000 0.9999 0.9998 1.0000 1.0000 0.9999 0.9998 1.0000 1.0000 1.0000 0.9998 1.0000 1.0000 1.0000 0.9999 1.0000 1.0000 1.0000 0.9999 1.0000 1.0000 1.0000 0.9999 1.0000 1.0000 1.0000 0.9999 1.0000 1.0000 1.0000 0.9999 1.0000 1.0000 1.0000 0.9999 1.0000 1.0000 1.0000 0.9999 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000
13
![Page 18: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/18.jpg)
Mean time 11 12 13 14 15 17 Lambda (l/Mean time) 0.09 0.08 0.08 0.07 0.07 0.06
Limits for Turnround time 304 1.0000 l.0000 1.0000 1.0000 l.0000 l.0000 355 1.0000 1.0000 1.0000 l.0000 l.0000 l.0000 394 1.0000 1.0000 1.0000 1.0000 1.0000 l.0000
14
![Page 19: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/19.jpg)
Mean time 18 Lambda (l/Mean time) 0.06
Limits for Turnround time 0.02 0.0011 0.04 0.0022 0.06 0.0033 0.08 0.0044 0.10 0.0055 0.12 0.0066 0.14 0.0077 0.16 0.0088 0.18 0.0100 0.20 0.0110 0.22 0.0121 0.24 0.0132 0.26 0.0143 0.28 0.0154 0.30 0.0165 0.32 0.0176 0.34 0.0187 0.36 0.0198 0.38 0.0209 0.40 0.0220 0.42 0.0231 0.44 0.0241 0.58 0.0317 51 0.9412 56 0.9554 60 0.9643 65 0.9730 69 0.9784 70 0.9795 75 0.9845 76 0.9853 79 0.9876 81 0.9889 83 0.9901 87 0.9920 88 0.9925 90 0.9933 93 0.9943 97 0.9954 102 0.9965 104 0.9969 106 0.9972 111 0.9979 112 0.9980 116 0.9984 118 0.9986 120 0.9987 124 0.9990 125 0.9990 129 0.9992 131 0.9993 132 0.9993
19 0.05
0.0011 0.0021 0.0032 0.0042 0.0052 0.0063 0.0073 0.0084 0.0094 0.0105 0.0115 0.0126 0.0136 0.0146 0.0157 0.0167 0.0177 0.0188 0.0198 0.0208 0.0219 0.0229 0.0301 0.9317 0.9475 0.9575 0.9673 0.9735 0.9749 0.9807 0.9817 0.9844 0.9859 0.9873 0.9897 0.9903 0.9912 0.9925 0.9939 0.9953 0.9958 0.9962 0.9971 0.9972 0.9978 0.9980 0.9982 0.9985 0.9986 0.9989 0.9990 0.9990
20 0.05
0.0010 0.0020 0.0030 0.0040 0.0050 0.0060 0.0070 0.0080 0.0090 0.0100 0.0109 0.0119 0.0129 0.0139 0.0149 0.0159 0.0169 0.0178 0.0188 0.0198 0.0208 0.0218 0.0286 0.9219 0.9392 0.9502 0.9612 0.9683 0.9698 0.9765 0.9776 0.9807 0.9826 0.9842 0.9871 0.9877 0.9889 0.9904 0.9922 0.9939 0.9945 0.9950 0.9961 0.9963 0.9970 0.9973 0.9975 0.9980 0.9981 0.9984 0.9986 0.9986
21 0.05
0.0010 0.0019 0.0029 0.0038 0.0048 0.0057 0.0066 0.0076 0.0085 0.0095 0.0104 0.0114 0.0123 0.0132 0.0142 0.0151 0.0161 0.0170 0.0179 0.0189 0.0198 0.0207 0.0272 0.9118 0.9305 0.9426 0.9547 0.9626 0.9643 0.9719 0.9732 0.9768 0.9789 0.9808 0.9841 0.9849 0.9862 0.9881 0.9901 0.9922 0.9929 0.9936 0.9949 0.9952 0.9960 0.9964 0.9967 0.9973 0.9974 0.9979 0.9980 0.9981
22 23 0.05 0.04
0.0009 0.0009 0.0018 0.0017 0.0027 0.0026 0.0036 0.0035 0.0045 0.0043 0.0054 0.0052 0.0063 0.0061 0.0072 0.0069 0.0081 0.0078 0.0090 0.0087 0.0100 0.0095 0.0108 0.0104 0.0117 0.0112 0.0126 0.0121 0.0135 0.0130 0.0144 0.0138 0.0153 0.0147 0.0162 0.0155 0.0171 0.0164 0.0180 0.0172 0.0189 0.0181 0.0198 0.0189 0.0260 0.0249 0.9015 0.8911 0.9216 0.9124 0.9346 0.9264 0.9479 0.9408 0.9566 0.9502 0.9585 0.9523 0.9669 0.9616 0.9684 0.9633 0.9724 0.9678 0.9748 0.9705 0.9770 0.9729 0.9808 0.9772 0.9817 0.9782 0.9833 0.9800 0.9854 0.9825 0.9878 0.9853 0.9903 0.9881 0.9911 0.9891 0.9919 0.9900 0.9936 0.9920 0.9938 0.9923 0.9949 0.9935 0.9953 0.9941 0.9957 0.9946 0.9964 0.9954 0.9966 0.9956 0.9972 0.9963 0.9974 0.9966 0.9975 0.9968
15
![Page 20: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/20.jpg)
Mean time 18 Lambda (llMean time) 0.06
Limits for Turnround time 134 0.9994 137 0.9995 139 0.9996 143 0.9996 146 0.9997 148 0.9997 149 0.9997 152 0.9998 155 0.9998 157 0.9998 159 0.9999 162 0.9999 166 0.9999 168 0.9999 171 0.9999 173 0.9999 174 0.9999 175 0.9999 180 1.0000 185 1.0000 187 1.0000 189 1.0000 193 1.0000 194 1.0000 199 1.0000 201 1.0000 203 1.0000 205 1.0000 208 1.0000 212 1.0000 215 1.0000 218 1.0000 222 1.0000 224 1.0000 228 1.0000 230 1.0000 235 1.0000
19 0.05
0.9991 0.9993 0.9993 0.9995 0.9995 0.9996 0.9996 0.9997 0.9997 0.9997 0.9998 0.9998 0.9998 0.9999 0.9999 0.9999 0.9999 0.9999 0.9999 0.9999 0.9999 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000
20 21 22 23 0.05 0.05 0.05 0.04
0.9988 0.9983 0.9977 0.9971 0.9989 0.9985 0.9980 0.9974 0.9990 0.9987 0.9982 0.9976 0.9992 0.9989 0.9985 0.9980 0.9993 0.9990 0.9987 0.9982 0.9994 0.9991 0.9988 0.9984 0.9994 0.9992 0.9989 0.9985 0.9995 0.9993 0.9990 0.9987 0.9996 0.9994 0.9991 0.9988 0.9996 0.9994 0.9992 0.9989 0.9996 0.9995 0.9993 0.9990 0.9997 0.9996 0.9994 0.9991 0.9998 0.9996 0.9995 0.9993 0.9998 0.9997 0.9995 0.9993 0.9998 0.9997 0.9996 0.9994 0.9998 0.9997 0.9996 0.9995 0.9998 0.9997 0.9996 0.9995 0.9998 0.9998 0.9996 0.9995 0.9999 0.9998 0.9997 0.9996 0.9999 0.9999 0.9998 0.9997 0.9999 0.9999 0.9998 0.9997 0.9999 0.9999 0.9998 0.9997 0.9999 0.9999 0.9998 0.9998 0.9999 0.9999 0.9999 0.9998 1.0000 0.9999 0.9999 0.9998 1.0000 0.9999 0.9999 0.9998 1.0000 0.9999 0.9999 0.9999 1.0000 0.9999 0.9999 0.9999 1.0000 1.0000 0.9999 0.9999 1.0000 1.0000 0.9999 0.9999 1.0000 1.0000 0.9999 0.9999 1.0000 1.0000 1.0000 0.9999 1.0000 1.0000 1.0000 0.9999 1.0000 1.0000 1.0000 0.9999 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000
237 242 243 249 255 256 262 263 268 270 274 277 284 291 298
1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000
16
![Page 21: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/21.jpg)
Mean time 18 19 20 21 22 23 Lambda (l/Mean time) 0.06 0.05 0.05 0.05 0.05 0.04
Limits for Turnround time 304 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 355 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 394 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000
17
![Page 22: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/22.jpg)
Mean time 24 Lambda (lJM:ean time) 0.04
Limits for Turnround time 0.02 0.0008 0.04 0.0017 0.06 0.0025 0.08 0.0033 0.10 0.0042 0.12 0.0050 0.14 0.0058 0.16 0.0066 0.18 0.0075 0.20 0.0083 0.22 0.0091 0.24 0.0100 0.26 0.0108 0.28 0.0116 0.30 0.0124 0.32 0.0132 0.34 0.0141 0.36 0.0149 0.38 0.0157 0.40 0.0165 0.42 0.0173 0.44 0.0182 0.58 0.0239 51 0.8806 56 0.9030 60 0.9179 65 0.9334 69 0.9436 70 0.9459 75 0.9561 76 0.9579 79 0.9628 81 0.9658 83 0.9685 87 0.9734 88 0.9744 90 0.9765 93 0.9792 97 0.9824 102 0.9857 104 0.9869 106 0.9879 111 0.9902 112 0.9906 116 0.9920 118 0.9927 120 0.9933 124 0.9943 125 0.9945 129 0.9954 131 0.9957 132 0.9959
25 0.04
0.0008 0.0016 0.0024 0.0032 0.0040 0.0048 0.0056 0.0064 0.0072 0.0080 0.0088 0.0096 0.0103 0.0111 0.0119 0.0127 0.0135 0.0143 0.0151 0.0159 0.0167 0.0174 0.0229 0.8700 0.8935 0.9093 0.9257 0.9367 0.9392 0.9502 0.9522 0.9576 0.9608 0.9638 0.9692 0.9704 0.9727 0.9758 0.9793 0.9831 0.9844 0.9856 0.9882 0.9887 0.9903 0.9911 0.9918 0.9930 0.9933 0.9943 0.9947 0.9949
26 0.04
0.0008 0.0015 0.0023 0.0031 0.0038 0.0046 0.0054 0.0061 0.0069 0.0077 0.0084 0.0092 0.0100 0.0107 0.0115 0.0122 0.0130 0.0138 0.0145 0.0153 0.0160 0.0168 0.0221 0.8594 0.8840 0.9005 0.9179 0.9296 0.9323 0.9441 0.9462 0.9521 0.9556 0.9589 0.9648 0.9661 0.9686 0.9720 0.9760 0.9802 0.9817 0.9830 0.9860 0.9865 0.9885 0.9893 0.9901 0.9915 0.9918 0.9930 0.9935 0.9938
27 0.04
0.0007 0.0015 0.0022 0.0030 0.0037 0.0044 0.0052 0.0059 0.0066 0.0074 0.0081 0.0088 0.0096 0.0103 0.0110 0.0118 0.0125 0.0132 0.0140 0.0147 0.0154 0.0162 0.0213 0.8488 0.8743 0.8916 0.9100 0.9224 0.9252 0.9378 0.9401 0.9464 0.9502 0.9538 0.9601 0.9616 0.9643 0.9681 0.9725 0.9771 0.9788 0.9803 0.9836 0.9842 0.9864 0.9874 0.9883 0.9899 0.9902 0.9916 0.9922 0.9925
28 0.04
0.0007 0.0014 0.0021 0.0029 0.0036 0.0043 0.0050 0.0057 0.0064 0.0071 0.0078 0.0085 0.0092 0.0100 0.0107 0.0114 0.0121 0.0128 0.0135 0.0142 0.0149 0.0156 0.0205 0.8382 0.8647 0.8827 0.9019 0.9149 0.9179 0.9313 0.9337 0.9405 0.9446 0.9484 0.9553 0.9568 0.9598 0.9639 0.9687 0.9738 0.9756 0.9773 0.9810 0.9817 0.9841 0.9852 0.9862 0.9881 0.9885 0.9900 0.9907 0.9910
29 0.03
0.0007 0.0014 0.0021 0.0028 0.0034 0.0041 0.0048 0.0055 0.0062 0.0069 0.0076 0.0082 0.0089 0.0096 0.0103 0.0110 0.0117 0.0123 0.0130 0.0137 0.0144 0.0151 0.0198 0.8277 0.8550 0.8737 0.8937 0.9074 0.9105 0.9247 0.9272 0.9344 0.9388 0.9428 0.9502 0.9519 0.9551 0.9595 0.9647 0.9703 0.9723 0.9741 0.9782 0.9790 0.9817 0.9829 0.9840 0.9861 0.9866 0.9883 0.9891 0.9895
18
![Page 23: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/23.jpg)
Mean time 24 Lambda (llMean time) 0.04
Limits for Turnround time 134 0.9962 137 0.9967 139 0.9969 143 0.9974 146 0.9977 148 0.9979 149 0.9980 152 0.9982 155 0.9984 157 0.9986 159 0.9987 162 0.9988 166 0.9990 168 0.9991 171 0.9992 173 0.9993 174 0.9993 175 0.9993 180 0.9994 185 0.9996 187 0.9996 189 0.9996 193 0.9997 194 0.9997 199 0.9997 201 0.9998 203 0.9998 205 0.9998 208 0.9998 212 0.9999 215 0.9999 218 0.9999 222 0.9999 224 0.9999 228 0.9999 230 0.9999 235 0.9999 237 0.9999 242 1.0000 243 1.0000 249 1.0000 255 1.0000 256 1.0000 262 1.0000 263 1.0000 268 1.0000 270 1.0000 274 1.0000 277 1.0000 284 1.0000 291 1.0000 298 1.0000
25 0.04
0.9953 0.9958 0.9962 0.9967 0.9971 0.9973 0.9974 0.9977 0.9980 0.9981 0.9983 0.9985 0.9987 0.9988 0.9989 0.9990 0.9991 0.9991 0.9993 0.9994 0.9994 0.9995 0.9996 0.9996 0.9997 0.9997 0.9997 0.9997 0.9998 0.9998 0.9998 0.9998 0.9999 0.9999 0.9999 0.9999 0.9999 0.9999 0.9999 0.9999 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000
26 0.04
0.9942 0.9949 0.9952 0.9959 0.9964 0.9966 0.9968 0.9971 0.9974 0.9976 0.9978 0.9980 0.9983 0.9984 0.9986 0.9987 0.9988 0.9988 0.9990 0.9992 0.9992 0.9993 0.9994 0.9994 0.9995 0.9996 0.9996 0.9996 0.9997 0.9997 0.9997 0.9998 0.9998 0.9998 0.9998 0.9999 0.9999 0.9999 0.9999 0.9999 0.9999 0.9999 0.9999 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000
27 0.04
0.9930 0.9937 0.9942 0.9950 0.9955 0.9958 0.9960 0.9964 0.9968 0.9970 0.9972 0.9975 0.9979 0.9980 0.9982 0.9984 0.9984 0.9985 0.9987 0.9989 0.9990 0.9991 0.9992 0.9992 0.9994 0.9994 0.9995 0.9995 0.9995 0.9996 0.9997 0.9997 0.9997 0.9998 0.9998 0.9998 0.9998 0.9998 0.9999 0.9999 0.9999 0.9999 0.9999 0.9999 0.9999 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000
28 0.04
0.9917 0.9925 0.9930 0.9939 0.9946 0.9949 0.9951 0.9956 0.9961 0.9963 0.9966 0.9969 0.9973 0.9975 0.9978 0.9979 0.9980 0.9981 0.9984 0.9986 0.9987 0.9988 0.9990 0.9990 0.9992 0.9992 0.9993 0.9993 0.9994 0.9995 0.9995 0.9996 0.9996 0.9997 0.9997 0.9997 0.9998 0.9998 0.9998 0.9998 0.9999 0.9999 0.9999 0.9999 0.9999 0.9999 0.9999 0.9999 0.9999 1.0000 1.0000 1.0000
29 0.03
0.9902 0.9911 0.9917 0.9928 0.9935 0.9939 0.9941 0.9947 0.9952 0.9955 0.9958 0.9963 0.9967 0.9970 0.9973 0.9974 0.9975 0.9976 0.9980 0.9983 0.9984 0.9985 0.9987 0.9988 0.9990 0.9990 0.9991 0.9991 0.9992 0.9993 0.9994 0.9995 0.9995 0.9996 0.9996 0.9996 0.9997 0.9997 0.9998 0.9998 0.9998 0.9998 0.9999 0.9999 0.9999 0.9999 0.9999 0.9999 0.9999 0.9999 1.0000 1.0000
19
![Page 24: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/24.jpg)
Mean time 24 25 26 27 28 29 Lambda (l/Mean time) 0.04 0.04 0.04 0.04 0.04 0.03
Limits for Turnround time 304 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 355 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 394 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000
20
![Page 25: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/25.jpg)
Mean time 30 Lambda (l/Mean time) 0.03
Limits for Turnround time 0.02 0.0007 0.04 0.0013 0.06 0.0020 0.08 0.0027 0.10 0.0033 0.12 0.0040 0.14 0.0047 0.16 0.0053 0.18 0.0060 0.20 0.0066 0.22 0.0073 0.24 0.0080 0.26 0.0086 0.28 0.0093 0.30 0.0100 0.32 0.0106 0.34 0.0113 0.36 0.0119 0.38 0.0126 0.40 0.0132 0.42 0.0139 0.44 0.0146 0.58 0.0191 51 0.8173 56 0.8454 60 0.8647 65 0.8854 69 0.8997 70 0.9030 75 0.9179 76 0.9206 79 0.9282 81 0.9328 83 0.9371 87 0.9450 88 0.9468 90 0.9502 93 0.9550 97 0.9606 102 0.9666 104 0.9688 106 0.9708 111 0.9753 112 0.9761 116 0.9791 118 0.9804 120 0.9817 124 0.9840 125 0.9845 129 0.9864 131 0.9873 132 0.9877
31 32 33 34 35 0.03 0.03 0.03 0.03 0.03
0.0006 0.0006 0.0006 0.0006 0.0006 0.0013 0.0012 0.0012 0.0012 0.0011 0.0019 0.0019 0.0018 0.0018 0.0017 0.0026 0.0025 0.0024 0.0024 0.0023 0.0032 0.0031 0.0030 0.0029 0.0029 0.0039 0.0037 0.0036 0.0035 0.0034 0.0045 0.0044 0.0042 0.0041 0.0040 0.0051 0.0050 0.0048 0.0047 0.0046 0.0058 0.0056 0.0054 0.0053 0.0051 0.0064 0.0062 0.0060 0.0059 0.0057 0.0071 0.0069 0.0066 0.0064 0.0063 0.0077 0.0075 0.0072 0.0070 0.0068 0.0084 0.0081 0.0078 0.0076 0.0074 0.0090 0.0087 0.0084 0.0082 0.0080 0.0096 0.0093 0.0090 0.0088 0.0085 0.0103 0.0100 0.0097 0.0094 0.0091 0.0109 0.0106 0.0103 0.0100 0.0097 0.0115 0.0112 0.0108 0.0105 0.0102 0.0122 0.0118 0.0114 0.0111 0.0108 0.0128 0.0124 0.0120 0.0117 0.0114 0.0135 0.0130 0.0126 0.0123 0.0119 0.0141 0.0137 0.0132 0.0129 0.0125 0.0185 0.0180 0.0174 0.0169 0.0164 0.8070 0.7968 0.7868 0.7769 0.7671 0.8358 0.8262 0.8168 0.8074 0.7981 0.8556 0.8466 0.8377 0.8288 0.8199 0.8771 0.8688 0.8605 0.8522 0.8439 0.8920 0.8842 0.8764 0.8686 0.8607 0.8954 0.8878 0.8801 0.8724 0.8647 0.9110 0.9040 0.8970 0.8898 0.8827 0.9138 0.9070 0.9000 0.8930 0.8860 0.9218 0.9153 0.9087 0.9021 0.8954 0.9267 0.9204 0.9141 0.9077 0.9012 0.9313 0.9253 0.9191 0.9129 0.9067 0.9396 0.9340 0.9284 0.9226 0.9167 0.9415 0.9361 0.9305 0.9248 0.9191 0.9452 0.9399 0.9346 0.9291 0.9236 0.9502 0.9453 0.9403 0.9351 0.9299 0.9562 0.9517 0.9471 0.9423 0.9374 0.9628 0.9587 0.9545 0.9502 0.9458 0.9651 0.9612 0.9572 0.9531 0.9488 0.9673 0.9636 0.9597 0.9557 0.9516 0.9721 0.9688 0.9654 0.9618 0.9581 0.9730 0.9698 0.9664 0.9629 0.9592 0.9763 0.9734 0.9703 0.9670 0.9636 0.9778 0.9750 0.9720 0.9689 0.9657 0.9792 0.9765 0.9737 0.9707 0.9676 0.9817 0.9792 0.9767 0.9739 0.9711 0.9823 0.9799 0.9774 0.9747 0.9719 0.9844 0.9822 0.9799 0.9775 0.9749 0.9854 0.9833 0.9811 0.9788 0.9763 0.9859 0.9838 0.9817 0.9794 0.9770
21
![Page 26: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/26.jpg)
Mean time 30 31 Lambda (l/Mean time) 0.03 0.03
Limits for Turnround time 134 0.9885 0.9867 137 0.9896 0.9880 139 0.9903 0.9887 143 0.9915 0.9901 146 0.9923 0.9910 148 0.9928 0.9916 149 0.9930 0.9918 152 0.9937 0.9926 155 0.9943 0.9933 157 0.9947 0.9937 159 0.9950 0.9941 162 0.9955 0.9946 166 0.9960 0.9953 168 0.9963 0.9956 171 0.9967 0.9960 173 0.9969 0.9962 174 0.9970 0.9963 175 0.9971 0.9965 180 0.9975 0.9970 185 0.9979 0.9974 187 0.9980 0.9976 189 0.9982 0.9977 193 0.9984 0.9980 194 0.9984 0.9981 199 0.9987 0.9984 201 0.9988 0.9985 203 0.9988 0.9986 205 0.9989 0.9987 208 0.9990 0.9988 212 0.9991 0.9989 215 0.9992 0.9990 218 0.9993 0.9991 222 0.9994 0.9992 224 0.9994 0.9993
32 0.03
0.9848 0.9862 0.9870 0.9885 0.9896 0.9902 0.9905 0.9913 0.9921 0.9926 0.9930 0.9937 0.9944 0.9948 0.9952 0.9955 0.9956 0.9958 0.9964 0.9969 0.9971 0.9973 0.9976 0.9977 0.9980 0.9981 0.9982 0.9983 0.9985 0.9987 0.9988 0.9989 0.9990 0.9991
33 34 35 0.03 0.03 0.03
0.9828 0.9806 0.9783 0.9843 0.9822 0.9800 0.9852 0.9832 0.9812 0.9869 0.9851 0.9832 0.9880 0.9864 0.9846 0.9887 0.9871 0.9854 0.9891 0.9875 0.9858 0.9900 0.9886 0.9870 0.9909 0.9895 0.9881 0.9914 0.9901 0.9887 0.9919 0.9907 0.9894 0.9926 0.9915 0.9902 0.9935 0.9924 0.9913 0.9938 0.9929 0.9918 0.9944 0.9935 0.9924 0.9947 0.9938 0.9929 0.9949 0.9940 0.9931 0.9950 0.9942 0.9933 0.9957 0.9950 0.9942 0.9963 0.9957 0.9949 0.9965 0.9959 0.9952 0.9967 0.9961 0.9955 0.9971 0.9966 0.9960 0.9972 0.9967 0.9961 0.9976 0.9971 0.9966 0.9977 0.9973 0.9968 0.9979 0.9974 0.9970 0.9980 0.9976 0.9971 0.9982 0.9978 0.9974 0.9984 0.9980 0.9977 0.9985 0.9982 0.9979 0.9986 0.9984 0.9980 0.9988 0.9985 0.9982 0.9989 0.9986 0.9983
228 230 235 237 242 243 249 255 256 262 263 268 270 274 277 284 291 298
0.9995 0.9994 0.9992 0.9990 0.9988 0.9985 0.9995 0.9994 0.9992 0.9991 0.9988 0.9986 0.9996 0.9995 0.9994 0.9992 0.9990 0.9988 0.9996 0.9995 0.9994 0.9992 0.9991 0.9989 0.9997 0.9996 0.9995 0.9993 0.9992 0.9990 0.9997 0.9996 0.9995 0.9994 0.9992 0.9990 0.9998 0.9997 0.9996 0.9998 0.9997 0.9997 0.9998 0.9997 0.9997 0.9998 0.9998 0.9997 0.9998 0.9998 0.9997 0.9999 0.9998 0.9998 0.9999 0.9998 0.9998 0.9999 0.9999 0.9998 0.9999 0.9999 0.9998 0.9999 0.9999 0.9999 0.9999 0.9999 0.9999 1.0000 0.9999 0.9999
0.9995 0.9996 0.9996 0.9996 0.9997 0.9997 0.9997 0.9998 0.9998 0.9998 0.9999 0.9999
0.9993 0.9992 0.9994 0.9993 0.9995 0.9993 0.9995 0.9994 0.9996 0.9995 0.9996 0.9995 0.9996 0.9996 0.9997 0.9996 0.9997 0.9996 0.9998 0.9997 0.9998 0.9998 0.9998 0.9998
22
![Page 27: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/27.jpg)
Mean time 30 31 32 33 34 35 Lambda (l/Mean time) 0.03 0.03 0.03 0.03 0.03 0.03
Limits for Turnround time 304 1.0000 0.9999 0.9999 0.9999 0.9999 0.9998 355 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 394 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000
23
![Page 28: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/28.jpg)
Mean time 36 Lambda (lfM:ean time) 0.03
Limits for Turnround time 0.02 0.0006 0.04 0.0011 0.06 0.0017 0.08 0.0022 0.10 0.0028 0.12 0.0033 0.14 0.0039 0.16 0.0044 0.18 0.0050 0.20 0.0055 0.22 0.0061 0.24 0.0066 0.26 0.0072 0.28 0.0077 0.30 0.0083 0.32 0.0088 0.34 0.0094 0.36 0.0100 0.38 0.0105 0.40 0.0110 0.42 0.0116 0.44 0.0121 0.58 0.0160 51 0.7575 56 0.7889 60 0.8111 65 0.8356 69 0.8529 70 0.8569 75 0.8755 76 0.8789 79 0.8886 81 0.8946 83 0.9003 87 0.9108 88 0.9132 90 0.9179 93 0.9245 97 0.9324 102 0.9412 104 0.9444 106 0.9474 111 0.9542 112 0.9554 116 0.9601 118 0.9623 120 0.9643 124 0.9681 125 0.9690 129 0.9722 131 0.9737 132 0.9744
37 0.03
0.0005 0.0011 0.0016 0.0022 0.0027 0.0032 0.0038 0.0043 0.0049 0.0054 0.0059 0.0065 0.0070 0.0075 0.0081 0.0086 0.0091 0.0097 0.0102 0.0108 0.0113 0.0118 0.0156 0.7480 0.7799 0.8024 0.8274 0.8451 0.8492 0.8683 0.8718 0.8818 0.8880 0.8939 0.9048 0.9073 0.9122 0.9190 0.9273 0.9365 0.9398 0.9430 0.9502 0.9515 0.9565 0.9588 0.9610 0.9650 0.9659 0.9694 0.9710 0.9718
38 39 40 41 0.03 0.03 0.03 0.02
0.0005 0.0005 0.0005 0.0005 0.0011 0.0010 0.0010 0.0010 0.0016 0.0015 0.0015 0.0015 0.0021 0.0020 0.0020 0.0019 0.0026 0.0026 0.0025 0.0024 0.0032 0.0031 0.0030 0.0029 0.0037 0.0036 0.0035 0.0034 0.0042 0.0041 0.0040 0.0039 0.0047 0.0046 0.0045 0.0044 0.0052 0.0051 0.0050 0.0049 0.0058 0.0056 0.0055 0.0054 0.0063 0.0061 0.0060 0.0058 0.0068 0.0066 0.0065 0.0063 0.0073 0.0072 0.0070 0.0068 0.0079 0.0077 0.0075 0.0073 0.0084 0.0082 0.0080 0.0078 0.0089 0.0087 0.0085 0.0083 0.0094 0.0092 0.0090 0.0087 0.0100 0.0097 0.0095 0.0092 0.0105 0.0102 0.0100 0.0097 0.0110 0.0107 0.0104 0.0102 0.0115 0.0112 0.0109 0.0107 0.0151 0.0148 0.0144 0.0140 0.7387 0.7296 0.7206 0.7117 0.7709 0.7621 0.7534 0.7448 0.7938 0.7853 0.7769 0.7686 0.8192 0.8111 0.8031 0.7951 0.8373 0.8295 0.8218 0.8142 0.8415 0.8339 0.8262 0.8186 0.8611 0.8538 0.8466 0.8395 0.8647 0.8575 0.8504 0.8433 0.8749 0.8681 0.8612 0.8544 0.8814 0.8747 0.8680 0.8613 0.8874 0.8809 0.8744 0.8679 0.8987 0.8926 0.8864 0.8802 0.9013 0.8953 0.8892 0.8831 0.9064 0.9005 0.8946 0.8887 0.9135 0.9079 0.9022 0.8965 0.9221 0.9169 0.9115 0.9061 0.9317 0.9269 0.9219 0.9169 0.9352 0.9305 0.9257 0.9209 0.9385 0.9340 0.9293 0.9246 0.9461 0.9419 0.9377 0.9333 0.9475 0.9434 0.9392 0.9349 0.9528 0.9489 0.9450 0.9409 0.9552 0.9515 0.9477 0.9438 0.9575 0.9539 0.9502 0.9464 0.9617 0.9584 0.9550 0.9514 0.9627 0.9594 0.9561 0.9526 0.9665 0.9634 0.9602 0.9570 0.9682 0.9652 0.9622 0.9590 0.9690 0.9661 0.9631 0.9600
24
![Page 29: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/29.jpg)
Mean time 36 Lambda (llMean time) 0.03
Limits for Turnround time 134 0.9758 137 0.9778 139 0.9790 143 0.9812 146 0.9827 148 0.9836 149 0.9841 152 0.9853 155 0.9865 157 0.9872 159 0.9879 162 0.9889 166 0.9901 168 0.9906 171 0.9913 173 0.9918 174 0.9920 175 0.9923 180 0.9933 185 0.9941 187 0.9945 189 0.9948 193 0.9953 194 0.9954 199 0.9960 201 0.9962 203 0.9964 205 0.9966 208 0.9969 212 0.9972 215 0.9975 218 0.9977 222 0.9979 224 0.9980 228 0.9982 230 0.9983 235 0.9985 237 0.9986 242 0.9988 243 0.9988 249 0.9990 255 0.9992 256 0.9992 262 0.9993 263 0.9993 268 0.9994 270 0.9994 274 0.9995 277 0.9995 284 0.9996 291 0.9997 298 0.9997
37 0.03
0.9733 0.9753 0.9766 0.9790 0.9807 0.9817 0.9822 0.9836 0.9848 0.9856 0.9864 0.9875 0.9887 0.9893 0.9902 0.9907 0.9909 0.9912 0.9923 0.9933 0.9936 0.9940 0.9946 0.9947 0.9954 0.9956 0.9959 0.9961 0.9964 0.9968 0.9970 0.9972 0.9975 0.9977 0.9979 0.9980 0.9983 0.9983 0.9986 0.9986 0.9988 0.9990 0.9990 0.9992 0.9992 0.9993 0.9993 0.9994 0.9994 0.9995 0.9996 0.9997
38 0.03
0.9706 0.9728 0.9742 0.9768 0.9786 0.9797 0.9802 0.9817 0.9831 0.9839 0.9848 0.9859 0.9873 0.9880 0.9889 0.9895 0.9897 0.9900 0.9912 0.9923 0.9927 0.9931 0.9938 0.9939 0.9947 0.9950 0.9952 0.9955 0.9958 0.9962 0.9965 0.9968 0.9971 0.9972 0.9975 0.9976 0.9979 0.9980 0.9983 0.9983 0.9986 0.9988 0.9988 0.9990 0.9990 0.9991 0.9992 0.9993 0.9993 0.9994 0.9995 0.9996
39 0.03
0.9678 0.9702 0.9717 0.9744 0.9763 0.9775 0.9781 0.9797 0.9812 0.9821 0.9830 0.9843 0.9858 0.9865 0.9875 0.9882 0.9885 0.9887 0.9901 0.9913 0.9917 0.9921 0.9929 0.9931 0.9939 0.9942 0.9945 0.9948 0.9952 0.9956 0.9960 0.9963 0.9966 0.9968 0.9971 0.9973 0.9976 0.9977 0.9980 0.9980 0.9983 0.9986 0.9986 0.9988 0.9988 0.9990 0.9990 0.9991 0.9992 0.9993 0.9994 0.9995
40 41 0.03 0.02
0.9649 0.9619 0.9675 0.9646 0.9690 0.9663 0.9720 0.9694 0.9740 0.9716 0.9753 0.9729 0.9759 0.9736 0.9776 0.9755 0.9792 0.9772 0.9803 0.9783 0.9812 0.9793 0.9826 0.9808 0.9842 0.9826 0.9850 0.9834 0.9861 0.9846 0.9868 0.9853 0.9871 0.9856 0.9874 0.9860 0.9889 0.9876 0.9902 0.9890 0.9907 0.9895 0.9911 0.9900 0.9920 0.9910 0.9922 0.9912 0.9931 0.9922 0.9934 0.9926 0.9937 0.9929 0.9941 0.9933 0.9945 0.9937 0.9950 0.9943 0.9954 0.9947 0.9957 0.9951 0.9961 0.9955 0.9963 0.9958 0.9967 0.9962 0.9968 0.9963 0.9972 0.9968 0.9973 0.9969 0.9976 0.9973 0.9977 0.9973 0.9980 0.9977 0.9983 0.9980 0.9983 0.9981 0.9986 0.9983 0.9986 0.9984 0.9988 0.9986 0.9988 0.9986 0.9989 0.9987 0.9990 0.9988 0.9992 0.9990 0.9993 0.9992 0.9994 0.9993
25
![Page 30: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/30.jpg)
Mean time 36 37 38 39 40 41 Lambda (l/Mean time) 0.03 0.03 0.03 0.03 0.03 0.02
Limits for Turnround time 304 0.9998 0.9997 0.9997 0.9996 0.9995 0.9994 355 0.9999 0.9999 0.9999 0.9999 0.9999 0.9998 394 1.0000 1.0000 1.0000 1.0000 0.9999 0.9999
26
![Page 31: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/31.jpg)
Mean time 42 43 44 57 Lambda (llMean time) 0.02 0.02 0.02 0.02
Limits for Turnround time 0.02 0.0005 0.0005 0.0005 0.0004 0.04 0.0010 0.0009 0.0009 0.0007 0.06 0.0014 0.0014 0.0014 0.0011 0.08 0.0019 0.0019 0.0018 0.0014 0.10 0.0024 0.0023 0.0023 0.0018 0.12 0.0029 0.0028 0.0027 0.0021 0.14 0.0033 0.0033 0.0032 0.0025 0.16 0.0038 0.0037 0.0036 0.0028 0.18 0.0043 0.0042 0.0041 0.0032 0.20 0.0048 0.0046 0.0045 0.0035 0.22 0.0052 0.0051 0.0050 0.0039 0.24 0.0057 0.0056 0.0054 0.0042 0.26 0.0062 0.0060 0.0059 0.0046 0.28 0.0066 0.0065 0.0063 0.0049 0.30 0.0071 0.0070 0.0068 0.0052 0.32 0.0076 0.0074 0.0072 0.0056 0.34 0.0081 0.0079 0.0077 0.0059 0.36 0.0085 0.0083 0.0081 0.0063 0.38 0.0090 0.0088 0.0086 0.0066 0.40 0.0095 0.0093 0.0090 0.0070 0.42 0.0100 0.0097 0.0095 0.0073 0.44 0.0104 0.0102 0.0100 0.0077 0.58 0.0137 0.0134 0.0131 0.0101 51 0.7031 0.6946 0.6862 0.5913 56 0.7364 0.7281 0.7199 0.6256 60 0.7603 0.7523 0.7443 0.6510 65 0.7872 0.7794 0.7717 0.6803 69 0.8066 0.7990 0.7916 0.7020 70 0.8111 0.8037 0.7963 0.7071 75 0.8323 0.8252 0.8181 0.7317 76 0.8363 0.8292 0.8222 0.7364 79 0.8476 0.8407 0.8339 0.7499 81 0.8546 0.8480 0.8413 0.7585
83 0.8614 0.8549 0.8484 0.7669
87 0.8740 0.8678 0.8616 0.7827
88 0.8770 0.8708 0.8647 0.7864
90 0.8827 0.8767 0.8707 0.7938
93 0.8908 0.8850 0.8792 0.8044
97 0.9007 0.8952 0.8897 0.8176
102 0.9118 0.9067 0.9015 0.8330
104 0.9159 0.9110 0.9059 0.8387
106 0.9198 0.9150 0.9101 0.8443
111 0.9288 0.9243 0.9198 0.8574
112 0.9305 0.9261 0.9216 0.8598
116 0.9368 0.9326 0.9284 0.8693
118 0.9398 0.9357 0.9316 0.8738
120 0.9426 0.9386 0.9346 0.8782
124 0.9478 0.9441 0.9403 0.8864
125 0.9490 0.9454 0.9416 0.8884
129 0.9536 0.9502 0.9467 0.8960
131 0.9558 0.9525 0.9491 0.8996
132 0.9568 0.9536 0.9502 0.9013
27
![Page 32: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/32.jpg)
Mean time 42 43 44 57 Lambda (l/Mean time) 0.02 0.02 0.02 0.02
Limits for Turnround time 134 0.9588 0.9557 0.9524 0.9047 137 0.9617 0.9587 0.9556 0.9096 139 0.9635 0.9605 0.9575 0.9127 143 0.9668 0.9640 0.9612 0.9186 146 0.9691 0.9665 0.9638 0.9228 148 0.9705 0.9680 0.9654 0.9255 149 0.9712 0.9687 0.9662 0.9268 152 0.9732 0.9708 0.9684 0.9305 155 0.9750 0.9728 0.9705 0.9341 157 0.9762 0.9740 0.9718 0.9364 159 0.9773 0.9752 0.9730 0.9385 162 0.9789 0.9769 0.9748 0.9417 166 0.9808 0.9789 0.9770 0.9456 168 0.9817 0.9799 0.9780 0.9475 171 0.9829 0.9813 0.9795 0.9502 173 0.9837 0.9821 0.9804 0.9519 174 0.9841 0.9825 0.9808 0.9528 175 0.9845 0.9829 0.9813 0.9536 180 0.9862 0.9848 0.9833 0.9575 185 0.9878 0.9865 0.9851 0.9611 187 0.9883 0.9871 0.9857 0.9624 189 0.9889 0.9877 0.9864 0.9637 193 0.9899 0.9888 0.9876 0.9662 194 0.9901 0.9890 0.9878 0.9667 199 0.9912 0.9902 0.9891 0.9695 201 0.9917 0.9907 0.9896 0.9706 203 0.9920 0.9911 0.9901 0.9716 205 0.9924 0.9915 0.9905 0.9726 208 0.9929 0.9921 0.9911 0.9740 212 0.9936 0.9928 0.9919 0.9757 215 0.9940 0.9933 0.9925 0.9770 218 0.9944 0.9937 0.9929 0.9782 222 0.9949 0.9943 0.9936 0.9797 224 0.9952 0.9945 0.9938 0.9804
228 0.9956 0.9950 0.9944 0.9817
230 0.9958 0.9952 0.9946 0.9823
235 0.9963 0.9958 0.9952 0.9838
237 0.9965 0.9960 0.9954 0.9844
242 0.9969 0.9964 0.9959 0.9857
243 0.9969 0.9965 0.9960 0.9859
249 0.9973 0.9969 0.9965 0.9873
255 0.9977 0.9973 0.9970 0.9886
256 0.9977 0.9974 0.9970 0.9888
262 0.9980 0.9977 0.9974 0.9899
263 0.9981 0.9978 0.9975 0.9901
268 0.9983 0.9980 0.9977 0.9909
270 0.9984 0.9981 0.9978 0.9912
274 0.9985 0.9983 0.9980 0.9918
277 0.9986 0.9984 0.9982 0.9922
284 0.9988 0.9986 0.9984 0.9931
291 0.9990 0.9988 0.9987 0.9939
298 0.9992 0.9990 0.9989 0.9946
28
![Page 33: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/33.jpg)
Mean time 42 43 44 57 Lambda (llMean time) 0.02 0.02 0.02 0.02
Limits for Turnround time 304 0.9993 0.9991 0.9990 0.9952 355 0.9998 0.9997 0.9997 0.9980 394 0.9999 0.9999 0.9999 0.9990
29
![Page 34: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/34.jpg)
Appendix 5
Normality Tests
![Page 35: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/35.jpg)
De s criptive Statis tics
DataBakery .s vd
Mean
Std . Dev .
Co unt
Min imu m
Max imu m
Skew ness
K u rto sis
Project TR time
27 .450
35 .820
1 00
0.000
159 .000
1 .911
3 .013
Histogram
DataBakery .svd
) 5
)0
25
c 2 0 :J o U
1 5
10
Ko 1m 0 g 0 r 0 v·S m ir nov T e st fo r Mea sur e m e n t s
Grouping Variable:Actuallideal Measures
OF
Coun t , Actual
Cou nt , Ideal Normal
Maximum Difference
Chi Square
P·Value
2
1 0 0
100
.240
11 520
.0 063
· 20 o 20 40 60 80 100 1 20 140 160 180
Pr oject TR time
Descriptive Statistics
Inclusion criteria: Application from DataBakery.svd
Proje ct TR time
Mean 27 .863 Kolm ogorov·Sm Irnov Test for M easurem e nts
Grouping Variable : Actuailideal M easu res Std . De v .
Coun t
Min imu m
Ma x imum
Skew n ess
Kurtosis
Histogram
31 .635
51
0 .000
133 .000
1 .636
1 .785
OF
Co unt , Actual
C 0 u n t. Id e a I Nor m a I
M a x im u m 0 iff ere n c e
Chi Square
P·Value
Inclusion criteria : Application from DataBakery .svd
C :J o U
1 4
1 2
10
·2 0 o 2 0 4 0 60 8 0 100 120 1 4 0
ProJecl TR time
2
51
51
.235
5 .647
.1188
3 1
![Page 36: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/36.jpg)
De s criptive Statis tics
Inclusion criteria : Creation from DataBakery.svd
Project TR time
Mean 22 .308 Kolm ogorov-Sm irnov Test for M easurem ents
Grouping Variable : Actual /Ideal M eas ures
Std . Dev .
Count
Minimum
Max imu m
Skew ness
Kurtosis
Histogram
24 .870
26
0 .000
105 .000
1 .726
3 .019
DF
Count, Actual
Count, Ideal Norma l
Maximum Difference
Chi Square
P- Value
Inclusion criteria: Creation from DataBakery.5vd
C ::l
8
7
6
5
o 4 o
2
o -20 o
Descriptive Statistics
20 40 60 80
Pro ject TR time
Inclusion criteria: Proactive from DataBakery .svd
Project TR time
100 120
2
26
26
. 19 2
1 .923
.76 4 6
Mean 28 .094 Kolm ogorov-Sm Irnov Test for Measurem ents
Grouping Variable : Actualildeal Measures Std.Dev.
Cou nt
Minimum
Maximum
Skew ness
Kurtosis
Histogram
31 .4 4 3
32
0 .000
133 .000
1 .945
3.391
OF
Co un t , Act ual
C 0 u n t. Id e a I Nor m a I
Ma x imu m o iff ere n c e
Chi Square
P- V alue
Inclusion criteria: Proactive from DataBakery .svd
~ ::J o U
- 2 0 o 20 40 60 80 100 120 14 0
Pro jec t TR time
2
32
32
.219
3.063
.4 325
32
![Page 37: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/37.jpg)
Descriptive Statistics
inciusion criteria:Soiicited from DataBa kery. svd
Project TR time
Mean
Std . Dev .
Cou nt
Minimum
Max imum
Skew ness
Kurtosis
Htstogram
27 .470
38 .346
66
0 .000
159 .000
1 .86 0
2 .6 11
Kotm ogorov·Sm Irnov Test for Measur e m ents
Group ing Variabie : Actua ll tdeai Measures
DF
Coun t. Ac tua l
C 0 u n t . Id e a I No r m a I
Ma ximu m D ifference
Ch i Square
P· V alue
2
66
66
.288
10 .939
.0084
inclusion criteria : Solicited from DataBakery .svd
C ::J o
U
24
22
20
I 8
16
14
I 2
10
·20 o 20 40 60 8 0 100 120 14 0 160 18 0
Pro je c t T R time
De s criptive Statis tics
DataBeverage .svd
Project TR time
Mean
Std . Dev .
Count
Minimum
Ma x imum
Skew ness
Kurtos is
His tog ram
28 .0 15
44 .581
1303
0 .000
292 .000
3 .256
12 . 133
DataBe ve rage.5 vd
800
700
600
500
c :::> 0 400
U
30 0
200
100
0
-50 a 50 100 150 200
Pr o je c t TR t ime
Kolm ogorov-Sm irnov Test for Measurem ents
Grouping Variable : Actual/Ideal Measures
DF
Co unt, Actual
Count , Ideal N o rmal
Maximum Differ e nce
Chi Square
P-Va lu e
250 300
2
1303
1303
.265
182 .694
< .000 1
![Page 38: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/38.jpg)
De s criptive Statis tics
Inclus ion criteria : Application from DataBeverage .svd
Proje ct TR time
Mean
Std . Dev .
Count
26 .503 Kolm ogorov-Sm irnov Test for M eas urem ents
Grouping Var ia ble:Actual/ldeal Measures
Minimum
Ma ximum
Skew nes s
Kurtos is
Histogram
41 .32 1
670
0 .000
292 .000
3 .367
13 .088
OF
Count , Actua l
Count, Ideal Normal
Maximum Difference
Chi Square
P- Va lu e
Inclusion criteria:Application from DataBeverage.svd
400
35 0
300
2 5 0
c ~ 20 0 o
150
100
5 0
o -5 0 o
Descriptive Statistics
50 100 150 200
Project TR time
Inclusion criteria:Collection from DataBeverage .svd
Proje ct TR time
250 300
2
670
670
.261
91 .418
< .0001
Mean
Std . De v .
Count
22.765
40 .015
Kolm ogorov-Sm irnov Test for M eas urem ents
Grouping Variable : Actual/Ideal Measures
Minimum
Ma ximum
Skew ness
Kurtosis
Histogram
102
0 .000
285 .000
4 .219
21 .084
OF
Count, Actual
Count, Ideal Normal
Maximum Differenc e
Chi Square
P-Value
Inclusion criteria: Collection from DataBeverage .svd
70
60
5 0
~ 40 OJ o o
30
20
10
o
-50 o 50 100 150 200 25 0 300
Pro je c t TR time
2
102
102
.284
16.490
.0005
![Page 39: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/39.jpg)
De s criptive Statis tics
Inclusion criteria : Creation from DataBeverage .s vd
Project TR time
Mean
Std . Dev .
Count
35.418
51 .124
Ko 1m 0 9 0 r 0 v -5 m ir nov T est fo r Mea sur erne n ts
Grouping Variable : Actuallldeal Measures
Minimum
Ma x imu m
Skew ness
Kurtos is
Histogram
402
0.000
278.000
2.801
8.568
DF
Count, Actual
Count, Ideal Normal
Maximum Difference
Chi Square
P- V alue
Inclusion criteria : Creation from DataBeverage .svd
180
160
140
120
co 100 ::J 0 U 80
60
40
20
0
-50 0 50 100 150 200 250 300
Project TR time
De s criptive Stat is tics
Inclusion criteria: Proactive from DataBeverage .svd
Project TR time
2
402
402
.244
47 .781
< .0001
Mean 43 .90 1 Kolm ogorov-Sm irnov Test for Measurem ents
Grouping Variable : Actualildeal Measures Std . De v.
Count
Minimum
Maximum
Skew ness
Kurtos is
Histogram
60 .819
272
0.000
292.000
2.157
4.226
DF
Count, Actual
Count, Ideal Normal
Max imum Difference
Chi Square
P- Value
Inclusion criteria: Proactive from DataBeverage,svd
co ::J
120
100
80
o 60 U
40
20
o -50 o 50 100 150 200 250 300
Project TR time
2
272
272
.235
30 .118
< .0001
![Page 40: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/40.jpg)
De s criptive Statis tics
Inclusion criteria: Solicited from DataBeverage.svd
Project TR time
Mean
Std . De v .
Count
Minimum
Maximum
Skew ness
Kurtosis
Histogram
23 .796
38075
1020
0 .000
285 .000
3 .785
17.799
Kolmogorov-Smirnov Test for Measurements
Grouping Variable : Actual/ldeal Measures
DF
Count, Actual
Co unt , Ideal Normal
Maximum Diffe ren ce
Chi Square
P- Va lue
2
1 020
1020
.266
144 .002
<0001
Inclusion criteria: Solicited from DataBeverage .svd
C ::J
500
400
o 300 o
200
100
o -50 o 50
De s criptive Statis tics
DataC 0 n fe ctio n ary.s vd
Project TR time
Mean
Std. De v .
Count
Minimum
Ma x imum
Skew ness
Kurtosis
Histogram
29 .196
44 .913
398
0.000
276 .000
3 .071
10 .5 60
100 150 Projec t TR time
DataC 0 n fe ctio nary.s vd
200
175
150
C 125 ::J o o 100
75
50
25
o -50 o 50 100 1 50
Project TR time
200 250 3 00
Kolmogorov-Smirnov Test for Measurements
Grouping Variable:Actual/ldeal Measures
DF
Count, Actual
Count, Ideal Normal
Maximum Difference
Chi Square
P-Value
200 250 3 0 0
2
398
398
.259
53 .312
< .0001
36
![Page 41: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/41.jpg)
Descriptive Statistics
Inclusion criteria: Application from DataConfectionery .svd
Pr o je ct T R time
Mean
Std . De v.
27 .688
39 .743
Kolm ogorov-Sm irnov Test for M easurem ents
G r 0 u pin g V a ria b Ie : Act u a 1/1 d e a I Mea sur e s
Count
Min imu m
Max imum
Skew ness
Kurtosis
Histogram
186
0 .000
261 .000
3 .597
15 .2 90
OF
Count . A c tual
Cou nt . Ideal Normal
M a x im u m 0 if fer e n c e
Ch i Sq u a re
P- V alue
Inclusion criteria : Application from DataConfectionery .svd
100
90
80
70
60 c :::> 0 50 U
40
30
20
10
0
-50 0 50 100 1 50 200 250 300
Project TR time
Descriptive Statistics
Inclus ion criteria: Collection from DataConfectionery.svd
2
186
186
.242
2 1 .774
< .00 01
Project TR time
Mean 28.803
Kolmogorov-SmirnovTestforMeasurements
Grouping Variable: Actual/Ideal Measures
Std . De v.
Count
Minimu m
Max imum
Skew ness
Kurtos is
Histogram
53.299
76
0 .000
276 .000
3 .056
9 .205
OF
Count. Actual
Count. Id ea l Norma l
Ma x imum Difference
Chi Square
P- Va lue
Inclusion criteria : Collection from DataConfectionery .svd
4 5
4 0
3 5
30
~ 25 :::> 0 U 20
1 5
10
- 5 0 o 50 10 0 1 50 200 250 300
Pr ojec t TR time
2
76
76
.289
12.737
.0034
![Page 42: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/42.jpg)
De s criptive 5tatis tics
Inclusion criteria : Creation from DataConfectionery .svd
Proje ct TR time
Mean 32 .299 Ko 1m 0 g 0 r 0 v -5 m ir nov T est fo r Mea sur erne n t s
G r 0 u p in g Va r ia b Ie : Act u a Il ld e a I Mea sur e s
Std . De v .
Count
Minimum
Maximum
Skew ness
Kurtosis
His tog ram
42. 163
107
0000
216 .000
2 .109
4 .65 1
OF
Count. Actual
Cou nt , Ideal Normal
Max imum Difference
Chi Square
P- V alue
Inclusion criteria : Creation from DataConfectionery .svd
4 5
40
35
30
~ 25 ::J o o 20
I 5
10
o -25 o 25 50 75 100 125 150 175 200 225
Project TR tim e
De s criptive Statis tics
Inclusion criteria: Proactiv e from DataConfectionery .svd
Project TR time
2
107
107
.224
10.766
.0092
Mean
Std . Dev .
33 .447
49.801
Ko 1m 0 g 0 r 0 v -5 m ir nov T est fo r Mea sur e rne n t s
Grouping Variable : Actualildeal Measures
Count
Minimum
Ma ximum
Skew ness
Kurtos is
Histogram
85
0 .000
261 .000
2.579
7.019
DF
Co unt , Actual
Count, Ideal Normal
Maximum Difference
Ch i Square
P-Value
Inclusion criteria : Proactive from DataConfectionery .svd
45
40
3 5
30
~ 25 ::J 0 0 20
1 5
10
o
- 50 o 50 100 150 2 00 25 0 300
Pr oject TR time
2
85
85
247
10 .376
.0112
![Page 43: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/43.jpg)
Descriptive Statistics
Inclusion criteria : Solicited from DataConfectionery .svd
Project TR time
Mean
Std . De v.
Cou nt
28 .029 Ko 1m 0 go r 0 v -S m ir nov T est fo r Mea sur em en t s
Grouping Variable : Actual / Ideal Measures
Minimum
Maximum
Skew ness
Kurtosis
Histogram
43 .759
309
0 .000
276 .000
3 .226
11 .785
OF
Count, Actual
Count , Ideal Normal
Ma x imum Difference
C hi Square
P-Value
2
30 9
3 09
.262
4 2 .466
< .00 0 1
Inclusion criteria:Solicited from DataConfectionery .svd
1 80
1 60
1 40
1 20
c 100 ::J 0 U 80
60
40
20
0
-50 0 50
De s criptive Statis tics
Row exclusion: DataDairy.svd
Project TR time
Mean
Std . Dev .
Count
Minimum
Ma x imu m
Skew ness
Kurtosis
17 .979
28 .606
379
0 .000
270 .000
4 . 127
23.459
Histogram
100 150
Project TR time 200 250 300
Kolm ogorov-Sm irnov Test for M easurem ents
Grouping Variable: Actual/Ideal M eas ures
OF
Count , Actual
Cou nt, Id ea I No rma I
Ma x imum Difference
Chi Square
P-Value
2
379
379
.264
52 .770
<. 0001
Row exclusion: DataDairy.svd
250
225
200
175
150 c ::J
125 0 u
100
75
50
25
0
- 50 0 50 10 0 15 0 200 250 300 Pro jec t TR t ime
39
![Page 44: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/44.jpg)
De s criptive Statis tics
Inclusion criteria:Application from DataDairy .svd
Project TR time
Mean 17 .571 Kolm ogorov-Sm irnov Test for M eas urem ents
Grouping Variable : Actual/Ideal M eas ures Std . Dev .
Count
Minimum
Max imu m
Skew ness
Kurtosis
Histogram
23 .774
189
0 .000
147 .000
2 .977
10.485
OF
Count. Actual
Count. Ideal Normal
Ma ximum Difference
Chi Square
P- V alue
Inclusion criteria : Application from DataDairy .svd
C :::J
80
70
60
5 0
o 40 o
3 0
20
10
-20 o 20
De s criptive Statistics
40 60 80 100
Pro je c t TR time
Inclusion criteria: Collection from DataDairy .svd
120 140 160
2
189
18 9
.228
1 9 .566
0001
Mean
Std . Dev .
Project TR time
12 .600 Kolm ogorov-Sm irnov Test for M easurem ents
Grouping Variable : Actual/ldeaIMeasures
Count
Minimum
Maximum
Skew ness
Ku rtos is
His tog ram
18 .555
75
0 .000
124 .000
4 .303
21 .342
OF
Count. Actual
Count. Id ea l Normal
Maximum Difference
Chi Square
P- V alue
Inclusion criteria: Collection from DataDairy .svd
C :::J o o
30
25
20
1 5
10
o - 2 0 o 20 40 60 80 100 1 20 140
Pr o ject TR t ime
2
75
75
.253
9 .627
.0162
40
![Page 45: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/45.jpg)
Descriptive Statistics
Inclusion criteria:Creation from DataDairy.svd
Project TR time
Mean 22 .218
Std .Oev. 33 .117
Co unt 87
Minimum 0 .000
Max imu m 186.000
Skew ness 3 .024
Kurtos is 10 .883
Histogram
Kolm ogorov·Sm irnov Test for Measurem ents
Grouping Variable : Actuai li deal Measures
OF
Co u nt, A c tu a I
Co u nt, Id e a I Nor m a I
Maximum Difference
Chi Square
p. V a lu e
2
87
87
.253
11 .126
.0077
Inclusion criteria : Creation from DataDairy .svd
50
45
40
) 5
)0 c :::J o 25
U
20
1 5
10
o
·20 o 20
Descriptive Statistics
40 60 80 100120140160180200
Project TR time
Inclusion criteria: Creation from DataDairy.svd
Mean
Std . Oev.
Co unt
Minimum
Max imum
Skew ness
Kurtos is
Project TR time
22 .2 1 8
33 .117
87
0 .000
18 6 .000
3.024
10 .883
Histogram
Ko 1m 0 go r 0 v·S m ir nov T est for Mea sur em e n t s
Grouping Variable : Actual / Ideal Measures
OF
Co unt , Actual
Count, Ideal Normal
Maximum Difference
Chi Square
p. Va lu e
2
87
87
.253
11 .126
.0077
Inclusion criteria : Creation from DataDairy.svd
50
45
40
) 5
)0 c :::J o 25
U 20
1 5
10
o
· 20 o 20 40 60 80 100120 14 0 160180 200
Project TR time
-tl
![Page 46: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/46.jpg)
Descriptive Statistics
Inclusion criteria : Solicited from DataDairy .svd
Project TR time
Mean
Std . De v .
Count
Minimum
Max imu m
Skew ness
Ku rtos is
His tog ram
14 .523
25 .565
262
0 .000
270 .000
5 .819
46 .003
Kolm ogorov-Sm irnov Test for M easurem ents
Grouping Variable : Actual/Ideal Measures
OF
Count . A c tual
Count . Ideal Normal
Ma x imum Difference
Chi Square
P- V alue
2
26 2
262
.286
42 .9 3 9
< .000 1
Inclusion criteria: Solicited from DataDairy .svd
200
180
160
14 0
~ 120
::::l 0 100
U 80
60
4 0
20
0
-50 0 50 100 150 20 0 250 3 00
Pr o je c t TR time
![Page 47: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/47.jpg)
Appendix 6
Out of Control Signals Raw Data Tables
![Page 48: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/48.jpg)
Bakery BU
All Projects Application Creation Proactive Solicited
Outside Run Outside Run Outside Run Outside Run Outside Run
Mean/Control 6 11 2 4 1 0 1 2 4 10
Median 10 2 7 1 1 0 2 2 4 6
10% Trimmed Mean 6 5 6 1 1 0 2 2 4 5
Resampled Mean 5 5 1 4 1 0 2 2 4 10
'------ --~ -- -~ - - '--- - - -- '--- '-- -- -- -I
-
111000 Probability 3 2 1 1 2 Limits Exponential Model 1 0 1 0 1
111000 Resampled 0 0 0 0 0 I
Limits I - -
44
![Page 49: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/49.jpg)
Beverat:e BU
All Proj ects Application Creation Collection Proactive Solicited
Outside Run Outside Run Outside Run Outside Run Outside Run Outside Run
Mean/Control 72 150 36 93 26 28 10 41 28 80 41 102
Median 113 44 46 34 29 14 12 5 37 23 56 34
100/0 Trimmed Mean 83 47 41 31 27 12 11 2 31 27 54 66
Resampled Mean 61 152 28 118 20 42 7 23 16 52 39 124 I -- - - -
111000 Probability 59 32 21 10 22 35 Limits Exponential Model 16 13 2 0 1 14
1/1000 Resampled 0 0 0 0 0 2 I Limits
45
![Page 50: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/50.jpg)
Confectionery BU
All Projects Application Creation Collection Proactive Solicited
Outside Run Outside Run Outside Run Outside Run Outside Run Outside Run
Mean/Control 20 39 8 18 4 8 5 19 4 5 15 27
Median 26 20 10 8 8 4 6 2 6 3 15 19 I
100/0 Trimmed Mean 23 19 9 8 5 5 6 2 5 3 15 16
Resampled Mean 18 43 7 13 5 2 5 21 4 4 13 38 -~ ----- -- - -- --- -
111000 Probability 19 8 4 5 4 14 Limits i
Exponential Model 5 2 0 2 1 4 I
111000 Resampled 1 0 0 0 0 0 Limits --- - -
46
![Page 51: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/51.jpg)
Dairy BU
All Projects Application Creation Collection Proactive Solicited
Outside Run Outside Run Outside Run Outside Run Outside Run Outside Run
Mean/Control 19 49 8 12 3 6 2 1 5 15 13 42 I
Median 22 19 10 5 3 6 2 1 6 4 15 9
100/0 Trimmed Mean 22 15 9 6 5 11 2 1 6 6 14 7
Resampled Mean 17 31 7 12 4 12 2 1 6 15 8 14 -
111000 Probability 15 8 3 2 5 12 Limits Exponential Model 3 1 2 2 1 2
111000 Resampled 0 0 0 0 0 0 Limits
47
![Page 52: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/52.jpg)
Appendix 7
Out of Control Si2nals as a Percenta2e
![Page 53: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/53.jpg)
Bakery BU % Scores
All Projects Application Creation Proactive Solicited
Outside Run Outside Run Outside Run Outside Run Outside Run
Mean/Control 5.94 10.89 3.92 7.84 3.70 0.00 3.13 6.25 5.97 14.93 I
Median 9.90 1.98 13.73 1.96 3.70 0.00 6.25 6.25 5.97 8.96
10% Trimmed Mean 5.94 4.95 11.76 1.96 3.70 0.00 6.25 6.25 5.97 7.46
Resampled Mean 4.95 4.95 1.96 7.84 3.70 0.00 6.25 6.25 5.97 14.93
-- -- -- ---- ~---
111000 Probability 2.97 3.92 3.70 3.13 2.99 Limits Exponential Model 0.99 0.00 3.70 0.00 1.49 I
1/1000 Resampled 0.00 0.00 0.00 0.00 0.00 Limits
49
![Page 54: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/54.jpg)
Beverage BU % Scores
All Projects Application Creation Collection Proactive Solicited
Outside Run Outside Run Outside Run Outside Run Outside Run Outside Run
Mean/Control 5.49 11.43 5.36 13.84 6.47 6.97 9.26 37.96 10.04 28.67 4.01 9.98
Median 8.61 3.35 6.85 5.06 7.21 3.48 11.11 4.63 13.26 8.24 5.48 3.33
100/0 Trimmed 6.33 3.58 6.10 4.61 6.72 2.99 10.19 1.85 11.11 9.68 5.28 6.46 Mean Resampled Mean 4.65 11.59 4.17 17.56 4.98 10.45 6.48 21.30 5.73 18.64 3.82 12.13
- - -~- -- ---- ----- -- -
1/1000 4.50 4.76 5.22 9.26 7.89 3.42 Probability Limits Exponential 1.22 1.93 0.50 0.00 0.36 1.37 Model 1/1000 0.00 0.00 0.00 0.00 0.00 0.20 Resampled Limits
-
50
![Page 55: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/55.jpg)
Confectionery BU % Scores
All Projects Application Creation Collection Proactive Solicited
Outside Run Outside Run Outside Run Outside Run Outside Run Outside Run
Mean/Control 5.01 9.77 4.30 9.68 3.74 7.48 6.49 24.68 4.71 5.88 4.84 8.71
Median 6.52 5.01 5.38 4.30 7.48 3.74 7.79 2.60 7.06 3.53 4.84 6.13
10% Trimmed 5.76 4.76 4.84 4.30 4.67 4.67 7.79 2.60 5.88 3.53 4.84 5.16 Mean Resampled Mean 4.51 10.78 3.76 6.99 4.67 1.87 6.49 27.27 4.71 4.71 4.19 12.26
- - - --L _______
111000 4.76 4.30 3.74 6.49 4.71 4.52 Probability Limits Exponential 1.25 1.08 0.00 2.60 1.18 1.29 Model 111000 0.25 0.00 0.00 0.00 0.00 0.00 Resampled Limits
51
![Page 56: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/56.jpg)
Dairy BU % Scores
All Projects Application Creation Collection Proactive Solicited
Outside Run Outside Run Outside Run Outside Run Outside Run Outside Run
Mean/Control 5.01 12.93 4.23 6.35 3.45 6.90 2.67 1.33 4.42 13.27 4.96 16.03
Median 5.80 5.01 5.29 2.65 3.45 6.90 2.67 1.33 5.31 3.54 5.73 3.44 i
10% Trimmed Mean 5.80 3.96 4.76 3.17 5.75 12.64 2.67 1.33 5.31 5.31 5.34 2.67
Resampled Mean 4.49 8.18 3.70 6.35 4.60 13.79 2.67 1.33 5.31 13.27 3.05 5.34
-
111000 Probability 3.96 4.23 3.45 2.67 4.42 4.58 Limits Exponential Model 0.79 0.53 2.30 2.67 0.88 0.76
111000 Resampled 0.00 0.00 0.00 0.00 0.00 0.00 Limits I
52
![Page 57: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/57.jpg)
Appendix 8
Complete set of Histo2rams for all Methods
![Page 58: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/58.jpg)
(J1
~
[] 0 0:: :;; 0;
" []
::<> §
[] o ~ ~ [] ;<l §
e;. Scorr
0 ~ 8 S
1,;,,"·,,1 Mc.nIC'ontrol
cc:::::::: "-
M""on •
10'"1. Trinwned
M ...
Re.omp\ed
M ...
111000 0 Probability .
Limits __
EAponcntial
Model
1/1000
Rcsamplcd
Limits
Me-an/Cuntrol
Mcdlll.ll
~ 8
0/0 Score
<;
8
10"/. Trim .. "" II-----+-----i M,on
Rcsamplcd
M,on
Exponential
MO<k1
1/1000
Res.amplcd
Limits
u; ~ 8 8
._. = ~ ~ t'I>
~ = c:: > '0 ~ ;:;. ~ .... o· ::s "'C '"'( 0 ...... t'I> n .... '"
8 ~
t:O :.>
"" .." ... '< t:O c:: "':I ... 0 ~ ,., .... ~.
t'I>
"':I '"'( 0 ...... t'I> ,., .... '"
~ 0 0
g Mean/Control
~ en 0; (l) Median 0 :::0 i:=: ::s
10% Trimmed Mean
Resampled Mean
111000 Probability Limits
Exponential Model
1/1000 Resampled Limits
o 8
MeanIC'ontroJ
Median
10% Trirmncd [] Moon 0 0:: ~
0;
" C Rcsamplcd ::<>
§ M,on
1/1000
Probriliility
Limits
Exponential
Model
111000
RCSlUT1pled
Lirniu
% Score
Ul 0 Ul
0 0 0 0 0 0
0/0 Score
~ ;:;;
8 8
N 0 0 0
~ 8
= ~ ~ t'I> '"'(
'< t:O c:: ("'J '"'( t'I> ~ .... o· ::s "'C '"'( 0 ..... t'I> ,., .... '"
= ~ ~ t'I>
~ = ~ I
> = "'C '"'( 0 ..... t'I> n .... '"
![Page 59: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/59.jpg)
'" .... IJ a.I ..... Q
'"' ~ "CI a.I .... :g Q rJJ.
;:J Q:l
C a.I
..:.: 01
Q:l
8 ~
8 ~
8 ~ iii ::l
8 2
8 2
;).I03S 0/.
~
8 ci
SJ!Wn PatWJ1IS:t'H
000111
5Il!Wn ,(J![!qoqOld
000111
P:K.ll.U!-I.L"I..oI
!q!Wn P::t[<i.u1lS:I)l
000111
1'1"'1'1 111!1l1:'M.1odxa
S1!W!1
Al!l~Old
000111
u~W
P.:l{du1lS:I'H
u~W
~!-I.l~.ol
U1I!I»~
IWluo.Jw'U'lD1-\l
8 ci
§
'" IJ OJ
~ :; 0 C
'" .... IJ <I< ..... 0
'"' ~ C Q
;-:::: 01 <I<
'"' U
;:J Q:l a.I ~ 01
'"' a.I ~ a.I
Q:l
'" .... IJ a.I ..... Q
'"' ~ ::(
;:J Q:l a.I ~ 01
'"' a.I ~ a.I
Q:l
8 g
8 iii
8 -
8 2
;)JOJS 0/.
8 2
8
;)J03S -/0
8 <>
8 0
li1!Wn
001 .... "")1
000111
1'1"'1'1 1V!IWouod:g
bl!W!1
AI!I!'PKI.<lld
000111
u~w
p;)jliuW:I}I
"~W
p:x.wt!-l.l -/.0 [
ICU1U(l.)IU1D1Al §
'" IJ
~
~ IJ
Sl!W!1 p~:I~
0001/1
1'1"'1'1 1.,lu:M1Odxa
Q!W!1
">!I!'I"'I"'d 000111
u~W
p:ll(B..u~lI
-1'1 pguauul 'Y.o1
UV!poy.:
IUQUOJ"I8;oJ'l!
§
'" IJ OJ
" "§ :s
0 C
L.()
L.()
![Page 60: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/60.jpg)
~ 0
" Vl
t
>0.00
,,~ 00
<0.00
3S.OO
)<1.00
25.00
20.00
15.00
10.00
5.00
0.00
] 5
" ~ "
COutside C Run
<0.00
35.00
)<100
25.00
.. ... e 20.00
'" ,j('O
'!. 10'.)
500
000
] 5
~ :>.
[] Outside D Run
56
Beverage BU - Collection Projects
i .., !! ] !! H~ :n " ~ " ~" sl:J P ~ : t ~ '"
Beverage BU - Proactive Projects
i !! ] !! H~ :n " ~" sl:J i " " j t
§ ]~ s ~:J
.:!
§:q s ~:J
Beverage BU - Solicited Projects
20.00 -r----------------------------------,
15.00
.. 3 10.00
'" t 5.00
O.IX' I I I I I I I I I I=+=-
]
~ " cOutside cRun
20.00
15.00
e 1000 o ~ '!.
.'\ 00
~ "
] !! ::i~. ..
§ l~ !! h :: .. , H " "ii .:J &" s a :J
<:i d: '"
Confectionery BU - All Projects
0.00 I I I I I I I I r:J::t=-]
~ "
cOutside CRun
i "
!! "
] !! ~:>.
j §~~ Sp
d:
:n ~ " !
n~ " ~.:J - j
![Page 61: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/61.jpg)
SI!Wn
p~""",,,~ S1!Wn P~~lI
000111 000111
'" ... '" CJ I'J'OW <IJ ...
.0' Itl!llI:)(lOOY'3 CJ l::IpoJ'l,l <IJ IVflU::lUOOX3
~ ......
Co. 0 ~
C Co. 0 SI!Wn <IJ
<= ,(IWqaqOJd ;.- S1!Wn
CJ <= '<~I!qvqoJ.,j
~ 000111 CJ
"0 ~ OOOlfl
0 U ~
Co.
;:;l ""'W p::I(dwvs::ll:f ;:;l ""W
CQ p~dum:~'M CQ
C C <IJ C
<IJ
0 "'w C 0 .';:;
(l::IWWP.l%OI <= u"'W
CJ p:!luw~J. "/.01
~ CJ
C ~
0 C
U 0 U
lRI!p::IJ'I,I U'IIlp::lJ'l,l
IWlUO.JlUtl::lJ'l,l
" IUJlu0,JfUlt3J'1,1
" §
'" IJ '" IJ ~ ~ ~ 8 ~ ~ 8 8 u
" :g ~ ~ 8 8 ::: iii n :;j ~
.; d
~ 0
-0 ~ ~ "v;
0 "5
3JOJS 0/0 IJ 0
3JOJS 0/0 C
S'1!Wn !fl!wn
P;tj,dunrs::llI P::I(dlun::IlI
000111 000111
'" ... '" CJ
<IJ PPOJ'l,l ... I::IPO}'l.l CJ ......
Itl~U2U.OOX'3 <IJ [89""'°(11/3 0 ~
.0' Co. ~
c Co. 0 c
<= S1!Wn .~ 11~'
~ AI!I!q&qOld ... Almquqo.&.,J
• !::! OOOIIf ~ 000111
Q. <IJ ~
Co U -<t:
""'W ;:;l ua>W
;:;l r~dwas:;l'M CQ P::Ijdunmo'H
CQ C C <IJ
<IJ C C "'W .~ ..,,, 0 ...
<= p:lWlU!JJ.%OI CJ ~l%o1
CJ ~ ~ C C 0 0 U U
UO!Jl::I"'I IN!(»~
IWlUO..),'UG}'\! IWlUO.::lr'W::l}'\! c § " 0:: ..:
IJ D
:;: ~ ~ E! 8 ~ g 8 8 ~ 0 ~ ~
d "Ej 0 c § ::I " 0 0 r-
~.lOJS 0/. IJ .UOJS v. IJ L.()
![Page 62: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/62.jpg)
Sl!WrJ ~Wlln::ll:I
Sl!Wrl JIOIdU'Is:l'M
0001/1 0001/1
1'1'01<1
'" Ig~U~uo(.h·3 1'(>01<1 ... ['I!lu~od~
<.J G.I '" ... . .., C
<.J
"-G.I
Q., Sl!W!I "0' C A:i!(!qaqOl.d "- S]!W!1
C 0001/1 Q., AJ![!qUI:IWd
~ C 0001/1
~ C
"~ ~
Q. ~
u"'l<1 G.I
c.. "-
< JlO[wnn:~'M U ""'1<1
~d..u1lS:I'M
;;;l ;;;l
CQ CQ
~ u"'l<1 ~ ""'1<1
"- p:x.LJWlJ.L "-"; -/..01 "; p2UlUlJ.L
Q Q -/..01
II1I'fro~'Il UlI!f':Il"\
[OllUO.)/UR:I~,\
" tn..Quo.)!UR:ly-(
=> c c<: =>
c<: C C
~ 8 ~ 8 ... ... £ d
"0 8 8 8 8 8 ~ .§ :;i ~ d
-0 !2 'in
=> '5 0 0
aJoJS 0/0 C ;JJOJS 0/0 []
il!Wn il~!1
Rciu9S:I'M JIOIW111S:I}:I
000111 0001/1
'" ... 1'(>01<1 1'(>01<1 <.J G.I ['I!1u::MJodX3 I~U~X3
'0' "-
Q., III ... "0 S1!Wn <.J 1l!W!1 G.I G.I ... A1!I!'laqOJ,;l ..., AJ!I!QUI:IOlJ
:Q 0001/1 C 000111 "-
Q Q.,
rn < ;;;l ""'1<1 ""''''
= ~1iu1lS:l}:l ;;;l 1"1 ... ...,.
C CQ
G.I C C C "; ~'" "~ ""'''' Q P""'""~
<.J P:ll.Wl!Jl.%Ol %01
~ C C U
tmpgl"t ""'''''''
I~UO,).\lliClIl'" c
laquo;)IU~W
=> §
'" c<: [] a
~ 8 ;; g 8 u 8 8 8 8 8 ... ~
-0 ~ ~ '2 d :;i ~ £ d §
'5 => 0 0 CD
aJoJS e;. C aJoJS e;. C L{)
![Page 63: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/63.jpg)
Dairy BU - Collection Projects 5.00 ~ ________________________________________________________________ -,
4.00
31'-) .. ~ " V'.I 2.00
'!. 1.00
MeanlControl Median Exponential Model
"c" .,.1 ::::;~:;-t-~::-:-....,.-~~-t--!:-:-:~ ..... .JL..l_t-l._.L....,.j,-_.J """""led M~n
V 1000 Probability
Limits
)0"/. 111000
ResarTl'ied Limits
Tnmmod
MClIn
COulside cRun
~ 8 til
;!.
Dairy BU - Proactive Projects
::>(jlll r-----------------------------------, I~' (II
10.00
lOO
I II 'I I~ (JO) I I I I
1 I
i , "
'is ~ § ~ t-
] 8 P ~
§.~ .. sp H ~ ~
! pq s t;J
o:!
cOutside aRun
59
Dairy BU - Solicited Projects
25.00
20.00
15.00
t 0
" 10.00 til
-t. 5.00
0.00 +I--L_..L_....L--1--....,t--L....L-t---L_.L-t-...L--1---1~t:::==""" __ ----i
cOutside cRun
~ , ~
§ 1 j ,':
] 6 ~~
! ~ ~.~ ::::8::.3
:t H ~ ~ 8.
Ul
§ ]~ s ~;J
!
![Page 64: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/64.jpg)
Appendix 9
Control Charts for the Default Method / Mean
Beverage BU
![Page 65: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/65.jpg)
Beverage BU Page number
All Projects 62
Application projects 81
Collection projects 91
Creation projects 93
Proactive projects 99
Solicited projects 103
![Page 66: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/66.jpg)
400
350 Q)
E 300
a:: 250 I-
200 u
.~ 150 ~
D-- 100
50
0
- 50
Q)
§
a:: I-
400 u Q) 350 0
D-- 300
0 250 Q)
C> 200 c: <II
a:: 150
CI 100 .:; > 50 0
::. 0
-50
62
ILlne Chart
Range Span:2
Can tra I L 1m Its: 3 S Ig m a Split By: C h art N u m b e r
Cell:Chart1
A
B
C
Beverage BU - All Projects
1 , 5
UCL 218.974
i_I \ "" I \ • _ , \ , • .,.1 _ _ t- C e n te r 49.085
C
M R Line Chart
Range Span: 2
6 11
Can t r a I Lim It 5 : 3 S I 9 m a
Split By: Chart Num be r
Cell:Chart1
6 11
16 21
16 21
26 31 36 41
o b s e rv a tio n
26 31 36 41 Observation
46 51 56 61 66 71
UCL 208.731
Center 63.9
LCL 0
46 51 56 61 66 71
![Page 67: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/67.jpg)
300
250 II>
E 200
a:: I-
150 u
.~ 100 0
n. 50
0
-50
II>
E
a:: I- 300
u
.~ 250 0
n. 200
0
II> 150 C>
c: .. 100 a:: C>
.:: 50 > 0
:::; 0
- 50
63
I Line Chart
Range Span:2
ControlLlm It5:3 Sigm a
Spilt By: Chart Num ber
Ce II: Chart 2
Beverage BU - All Projects
2 Z 2 - --- -5 -- - - - - - -- - - 7""2"'2"'2- ~--------------------------------------------------------------------------------------
"'
M R Line Chart
Range Span:2
ControlLlm It5:3 Sigm a
Spilt By: Chart Num ber
Cell:Chart2
"' '" "' '" "' '" '" ... Observation
"' ... .,., <D .,., <D <D <D "
U CL 104.617
C e n te r 21.704
U C L 101.869
I \ '. ~ ,. 1: .. \c ~ ~"r lee n te r = 31.186
~------ L C L = 0
6 11 16 21 26 31 36 41 46 51 56 61 66 71 Observation
![Page 68: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/68.jpg)
64
300
250
'" E 200
a: I-
150 u
.~ 100 0
a. 50
I Line Chart
Range Span:2
Control Lim Its: 3 Sigm a
Spilt By: C h art N u m be r
Cell:Chart3
A
B
C
Beverage BU - All Projects
o C ______ ~':-':-~~'}i:l,~~~~-~- ,,_ ... -_~:~ 3 __________________ _
'" .~
a:
-50
M R Line Chart
Range Span:2
<0
Con t r 0 I Lim It s : 3 S I 9 m a
Split By:Chart Num ber
Cell:Chart3 I- 300
u
.~ 250 ~ a.
200 0
'" 1 5 0 0> c:
'" 1 0 0 a:
<0 N
<0 N
<0
"" "" " Observation
<0
" '" <0
'" <0
<0 <0 I'-
UCL 161.238
C e n te r 31.38
U CL 159.547
0>
!:: 50 ~ \I I ~l i""""'\' rCenter = 48.843 > 0
::2 0
-50
------.. ~_.,..F Fe
<0 <0 N
<0 N
<0
"" "" " o b s e r va tio n
<0
" '" <0
'" <0 <0
<0
LCL 0
I'-
![Page 69: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/69.jpg)
65
., s a: I-
o Q)
o a.
., E
a: I-
0
~ 0
a.
0 ., Ol c
'" a: 0>
.£ > 0 ::;
250
200
150
100
50
a
-5 a
ILlneChart
Range Span:
Control Lim Its: 3 Sigm a
Spilt By:Chart Num ber
Cell:Chart4
A
B
<0
M R Line Chart
Range Span:2
250
225
200
175
150
Conlrol Lim Its: 3 Sigm a
Split By: Chart Num ber
Celi:Chart4
<0 N
<0 N
1. 5
Beverage BU - All Projects
<0
'" '" ..,. Observation
<0 ..,. '"
<0
'"
- - - - - - - - - - - - - - - - - - - - - - - _._ .. - - - - -1- ___ ... - - _ - - - - - - - - - - - - - - - - - - - - - - - - - -125
1 a a 75
50
25
a - 25
<0 <0 N
<0 N
<0
'" '" ..,. o b s e rv a tio n
<0 ... '" <0
'"
<0 <0 <0 r--
asssl --.r"t -__ -- __ . <0
<0 <0 r--
UCL 13 0.712
C e n Ie r 25.732
UCL 128.981
Center 39.486
LCL a
![Page 70: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/70.jpg)
66
" E
a:
300
250
" E .- 200 a: I-
150 u .~
100 0
I Line Chart
Range Span:2 Control Lim Its: 3 Sigm a
Spilt By: Chart Num ber
Cell:Chart5
C
Beverage BU - All Projects
11 ,1!i1!)11;i,51;l ED ~ ,,6,8
UCL
a. 50 -I _ I \ I 'Ii J, ..... q \I I I \ I 'v' 'v' \ 1\ 1\ •• { ~ C e n te r
C
0 B
-50
M R Line Chart Range Span:2
<0
Control Lim Its: 3 Sigm a Spilt By: C h art N u m be r
Cell:Chart5
6 6
<0 N
5,6,8
<0 N
<0
M " o b s e rv a tio n
<0
" '" <0
'" <0
<0 <0 I'-
188.564
53.465
I- 300
u
.~ 250 0
a. 200
0
" 150 Cl c:
'" 1 0 0 a: Cl
.:: 50 > 0 ::; 0
-50
UCL 165.986
lEI 1/ ~ _ / ==-\ .... I ~ / h ELi I Center = 50.814
<0 <0 <0
N
<0
M
Observation
<0
" <0
to to to
LCl 0
I'-
![Page 71: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/71.jpg)
67
<IJ
E
a:: I-
u
400
350
300
250
200
I Line Chart
Range Span:2
Control Lim 115: 3 Sigm a
Spill By: CharI Num ber
Cell:Charl6
Beverage BU - All Projects
.~ 150 UCL 146.693 0
0-
<IJ
E
a:: I-
u
.~ 0
0-
0
<IJ
'" C to
a::
'" .!: > 0 ::;:
A 5 100 B --------------
50
0 30.394 ~~ OIIIII. Tcce~ f1A \L l:a::::: __ ~ a..£ -.....J I k~ 't~ ~ L ~ Center
-22 B
-50
400
350
300
250
200
150
1 0 0
M R Line CharI
Range Span:2
<0
Con I r 0 I Lim 115 : 3 S I g m a
Spill By: CharI Num ber
Cell:Charl6
co
'" co
'" co
'" '" ..,. o b s e r va tio n
co ..,. '"
co
'" co co co .....
UCL 142.887
50 1 F\F \ I"" f _ "" \_~ I~ rCenter=43743
0
-50 co co
'" CD
'" co
'" '" ..,. Observation
co ..,. on co on co
co CD .....
LCL 0
![Page 72: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/72.jpg)
cu §
a:: .... 0
.!".. 0
a.
cu E
a:: .... 0
!".. 0
;;. 0
cu 0> C III
a:: 0>
.:: > 0
~
68
400
350
300
250
200
1 5 0
1 0 0
I Line CharI
Range Span:2
Con I r 0 I L 1m 115 : 3 S Ig m a
Spill By: CharI Num ber
Cell:Charl7
A
B
C
Beverage BU - All Projects
U CL 224.043
50 J r """\'... .. 46 '. • !\ _ { \ I I I 1/ L C en te r 60.648
0 B
_C_ _ _ _ _ •••••• - 6666
- 5 0
400
350
300
250
CD
MRLlneChart Range Span:2
ControlLlm 115:3 Sigm a
Spill By: CharI Num ber
Cell:Chart7
CD
'" CD
'" <D CD
'" '" ..,. '" o b 5 e r vatic n
200 ------------------------------------------------------------
150
100
50
0 - - - - - -_ I ••
·50 CD CD
'" <0
N
CD
'" '" ..,. o b 5 e r vatic n
<D
'" <0
'"
CD
'"
<0
<D
CD CD
CD CD ....
UCL 200.752
Center 61.457
L C L 0
....
![Page 73: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/73.jpg)
69
., .s a:: >-
u .~ 0
a.
., E
a::
300
250
200
150
100
50
ILlne Chart Range Span:2 ControlLlm Its:3 Sigm a Split By: Chart Num ber Cell:Chart8
~--------------------------B
Beverage BU - All Projects
C- - - - - - - - - - ::..- - - - - - - - - - - - - - - -'-1- - - - - - - - - - - -
C
1, 5, 6
0 B ~~ . _____________________ :~ __ 31 ___________________________ ______________________________ _ -50
M R Line Chart Range Span:2
co
Con Iro I L 1m lis: 3 S Ig m a Spill By: Chari Num ber Cell:Chart8
co N
co N
co
'" '" ..,. o b s e r va lio n
co ..,. '"
co
'" co co co t-
>- 300
u
.~ 250 0
a. 200 0 ., 150
'" c:
'" a:: 1 0 0
'" .s 50 > 0
:::;: 0
·50
------........ co co co co
N
o b s e r va lio n
co
'" co
'" co co co t-
UCL 1 14.683
C e n Ie r 28.352
UCL 106.069
Cenler=32471
L C L = 0
![Page 74: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/74.jpg)
70
75
Q)
E 50
a: I-
25 u
.~
~ 0 D..
-25
-50
Q)
.!:::
a: I- 60 u
~ 50 o
D.. 40
o
Q) 30 0> C
'" a: 0>
20
E 10 > o :::; o
-10
I Line Chart
Range Span:2 Control Lim Its: 3 Sigm a
Spilt By: Chart Num ber Cell:Charl9
C
C
A
co
MRLlneChart Range Span:2
ConlrolLlm Its:3 Sigm a Spill By: Chart Num ber Cell:Chart9
co
co
co
N
N
co N
co N
Beverage BU - All Projects
co C") C") ...
o b 5 e r va tio n
co C")
o b 5 e r va tio n
co ...
co ...
on
on
co on
co on
co
co
co co
co co r--
UCL 63.539
C e n Ie r 20.127
LCL -23.286
UCL 53.338
C e n Ie r 16.329
LCL o
![Page 75: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/75.jpg)
71
'" .§
ex:
250
'" 2 0 0 .§
ex: 1 50 I-
.~ 100 o
a.. 50
o
-50
I Line Chart Range Span:2 Control Lim Its: 3 Sigm a Spilt By:Chart Num ber Cell:Chart10
A
C
C
B
co
M R Line Chart Range Span:2 ControlLlm 115:3 Sigm a Split By: Chart Num ber Cell:Chart10
I- 225
0 200 .~
~ 175 a..
150 0
'" 1 2 5
0> c: 100 <II
ex: 75
co
'"
1 . 5
co
'"
Beverage BU - All Projects
co (") (")
o b s e r va tio n
co ... .,., CD .,., CD
CD
co
UCL 158.559
C e n te r 35.31
UCL 151 .427
0> 50 c: 1 :1 lo: ~ ~ 't... ~ rCenter = 46.357
> 0 25
::;; 0
-25 CD co
'" co
'" CD
(") (") ... Observation
co ... .,., CD .,., CD CD
co
LCL 0
I'-
![Page 76: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/76.jpg)
200
1 75 Q)
150 E
125 cr: I- 100
u 75 .'!!. ~ 5 a a.
25
a -25
- 5 a
'" E
cr: I- 1 8 a u 160 .'!!. ~ 140 a.
120 0
'" 1 a a
C> c 80
'" cr: 60 C>
4 a !: >
20 0
:::;; a - 2 a
72
I Line CharI Range Span:2 Conlrol Lim lIs: 3 Sigm a Spill By:Charl Num ber Cell:Charlll
Beverage BU - All Projects
UCL 92.837 A
B
C
1c: .... f'llJ~..-.Ii \JIGf ... j~/--aJ.W lt~"'AiL"~"" ,Center 22.648
B
A h···· •••• ~·.·j·i····i·i=··, ....... ~ .. I1··.·,··=·,· .. ,.., •••. , ....... , .... ,,.1'1 ••• ,,,,,,., .... " ...• -.-.-,.,.,. ............ LCL -47.541 co <0 co co,.... co <0 (Q
MRLlneCharl Range Span:2 Con I r 0 I Lim II s : 3 S I g m a Spill By: CharI Num ber Cell:Charlll
co
N
co N
N M M v v ~ ~ co co
co N
o b s e rv a tio n
co
'" '" " o b 5 e rv a tio n
co
" '" co co co
r-.
UCL 86.236
Center 26.4
LCL a
r-.
![Page 77: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/77.jpg)
., §
tr I-
u
" 0
n.
., §
tr I-
u
.~ 0
n.
0
<l>
'" c: .. cr
'" .= > 0
::;
73
I Line Chart
Range 8pan:2 Control Lim Its: 3 Sigm a
Spilt By: Chart Num ber
Cell:Chart12 175
150
125
100
75
50
A
B
C
Beverage BU - All Projects
UCL 98.621
25 ~ ,/\ lk\A .. __ ,., .. ,,' • :=L'e. _}'\ "r I-Center 27.141
a
-25
-5 a
160
140
120
100
80
60
4 a
2 a
a
- 2 a
C
B 22 2. 6
A ______________ ,_,_ , ___ ?' ?' _ ';' ';' __ -; -; _______ ?' ?' ____ "7 "7 - - - -, - - - - ,- - - - ;- - - - "7 - - - - - - - ,- - - - - - - - - - - - - - - - - - -I L C L - 44.34
MRLlne Chart
Range Span:2
CD
Control Lim Its: 3 81gm a Spill By: C h a r I N u m be r Cell: C h a rl 12
CD
CD
N
CD N
CD
N
CD N
'" '" ... o b s e rv a tio n
'" '" '" o b s e r va tio n
CD ...
<0
'"
'"
CD
'"
CD
'"
<0
CD
CD CD
'" CD
....
....
UCL 87.823
Center 26.886
LCL a
![Page 78: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/78.jpg)
., .s: 0: I-
u
.~ 0
"-
" s: 0: I-
u
.~ 0
"-
0 ., 0> c
'" 0:
0>
.: > 0
::E
74
350
300
250
200
150
100
50
I Line Chart
Range Span:2
ControlLlm it5:3 Sigm a
Spilt By:Chart Num ber
Cell:Chart13
Beverage BU - All Projects
UCL 1 13.0 13
C e n te r 32.1 13
a ~-------A------------------------------------------------------------------------------------- 5 a h , " .. :., • , , , r I Iii I , , • 'i '4 ,,: ,: , , .. .. .. L C L -48.787
300
250
200
150
1 a a
50
a
- 5 a
ID W ID m m m m
M R Line Chart
Range Span:2
Con t r 0 I Lim It 5 : 3 S I g m a
Spilt By:Chart Num ber
Cell:Chart13
<D <D
'"
N <0
N
N M M ~ ~ ~ ~ W ID
Observation
<D M ..,.
o b s e r vat ;0 n
<D ..,. '"
<0
'" <D <0 <0
I'-
I'-
UCL 99.396
Center = 30.429
L C L = a
![Page 79: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/79.jpg)
75
250
., 200 .§
oc 1 50 ... . ~ 100 o
D. 50
o
- 50
., §
oc ... 225
(.)
~ 200
~ 175 D.
1 50 0 ., 125
100
OC 75
'" .!: 5 0
Iline Chari
Range Span:2
Control lim Its: 3 Sigm a
Spill By: C h a r I N u m be r
Cell:Charl14
11
M R lin. C h a r I
Ran 9 e Span:2
Control lim liS: 3 Sigm a Spill By: C h a r I N u m be r
Cell:Charl14
16 21 26
Beverage BU - All Projects
3 1 36 4 1 46 51 56 61 66 71
Observation
1- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -1- - .. - - - - - - - - - - - - - - - - - - - - - - - - - - - -I
UCL 77.441
C e n te r 20.887
LCL -35.667
UCL = 69.484
>
2: 1------"'--- ~~~~~---~--~-~-Jl'-~-.-----+~~:t:ro= 21.271 0
::!!
- 25 6 11 16 21 26 3 1 36 41 46 51 56 61 66 7 1
Observation
![Page 80: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/80.jpg)
76
., E
a:: f--
u .~ o a..
250
200
150
100
50
a
I Line Chart
Range Span:2
Control Lim Its: 3 Sigm a
Spilt By: Chart Num ber
Cell:Chart15
A-------------------------~----
B
C
C
Beverage BU - AI! Projects
8 - - - - --- - - -- - ~-2 ___________________________ ~_~ ____________________ ~ _______________ 2 _________________ _
- 5 a
., .~
a:: I- 225
u 200 ., o 175 a..
150 o ., 125 0> c 100 co a:: 75 0>
50 = >
25 0 :::;: a
-25
MRLlneChart
Range Span:2
CD
Control Lim Its:3 Sigm a Spilt By: Chart Num ber
Ce II: Chart 15
CD
CD N
CD N
CD N
CD N
'"
CD
'" '" ..,. Observation
CD ..,. o bs erv atio n
CD ..,.
CD ..,. ...,
..., CD ...,
CD ...,
CD
CD
CD
CD
CD CD "
"
UCL 1 1 1 .7 8 2
C e n te r 30.465
UCL 99.909
Center 30.586
LCL a
![Page 81: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/81.jpg)
'" E
et: I-
u
~ 0
0..
'" .~
et: I-
u .'!!, 0
0..
0
'" 0> C
et: 0>
" > 0
:::;:
77
100
75
I Line Chart
Range Span:2
Conlrol Lim Its: 3 Sigm a
Spilt By: CharI Num ber
Cell:Chart16
"~ 25 ~------
0
- 2 5
-50
90
80
70
60
50
40
30
20
10
0
·10
M R Line CharI
Range Span:2
<0
Control Lim lIs: 3 Sigm a
Split By: C h art N u m be r
Cell:Charl16
co
<0 N
co N
<0 N
co N
Beverage BU - All Projects
<0
'" '" ... Observation
co '" ("') ...
Observation
<0 ...
<0 ...
'"
'" <0
'"
<0
'"
<0
<0
co <0
<0 <0
r--.
r--.
UCL 59.584
C e n te r 18.07
LCL -23.443
UCL 51 .005
Center 15.614
LCL 0
![Page 82: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/82.jpg)
78
'" S 0:: >-
u
~ 0
CL
'" E
0:: >-
" .~ 0
CL
0
'" '" c
'" 0::
0>
.= > 0
::l:
150
125
100
75
50
25
a
-25
-5 a
160
140
120
100
80
60
40
20
a
-20
I Line Chart
Range Span:2
Control Lim Its: 3 Sigm a
Spilt By: Chart Num ber
Cell:Chart17
A
B
C
Beverage BU - All Projects
1. 5
UCL 109.664
-I • I''''''I'!~ , I • ± 1_ I II II 1\. L-:a::a: ., \ , • Center 26.789 C _________ ....
B
MRLlne Chart
Range Span:2
5
(0
5
Control Lim Its: 3 Sigm a
Split By: C h art N u m b e r Cell:Chart17
J-_
co
(0
<0
N
N
(0
N
<0
N
2
(0
'" '" ... Observation
<0
'" '" ... Obsen'ation
(0 ...
(0 ...
2 2 2
'"
'"
(0
'"
(0
'"
(0
(0
(0
(0
(0
(0
.....
.....
UCL 101 .822
Center 31.171
LCL a
![Page 83: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/83.jpg)
79
'" §
c:r:: I-
0
~ 0
c..
'" §
c:r:: I-
o
'" o
c..
o
'" CO>
70
50
30
10
-10
- 30
- 50
70
60
50
40
c 30 ftI
c:r:: CO>
.!: > o ::;
20
10
o
-10
ILlne Chart
Range Span:2
Control Lim Its: 3 Sigm a
Split By:Chart Num ber
Cell:Chart18
C
C
B
A
M R Line Chart
Range Span:2
<0
Control Lim Its: 3 Sigm a
Split By: C h art N u m be r
Celi:Chart18
<0
<0
CD
('oj
e,
<0 ('oj
<D ('oj
Beverage BU - All Projects
<0
'" '" "<t Observation
<0 .".
Observation
6
<D
"<t
<D .".
'"
'"
<0
'"
<0
'"
<0
<0
<0 <0
<0 <0
r--
.....
UCL 62.802
C e n te r 1 7.7 1 8
LCL -27.365
UCL 55 391
Center 16.957
LCL 0
![Page 84: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/84.jpg)
80
100
II) 75 §
cr f-
o .~ o
Q.
§
cr f-
0
.~ 0
Q.
0
Q)
0>
cr 0>
~ > 0
::;
50
25
o
-25
- 50
80
70
60
50
40
30
20
10
0
- 10
ILlne CharI
Range Span:2
ConlrolLlm 115:3 Sigm a
Spill By: CharI Num ber
Cell:Charl19
A
B
B
A
MRLlne CharI
Range Span:2
6
Conlrol Lim lIs: 3 Sigm a
Spill By:Charl Num ber Cell:Charl19
11
Beverage BU - All Projects
16
Observation
21
UCL 68.64
C e n Ie r 20.059
LCL -28.523
26 3 1
U C L 59.688
1 .: 'iIIIIII: .... I '\ / '\ \ I \ / >~ ''ill:: r C e n te r = 18.273
L C L 0
6 11 16 21 26 3 1 o b s e r vat io n
![Page 85: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/85.jpg)
81
<1>
E
a: f-
u 400
~ 350
~ 0.. 300
0 250 ., co 200
a: 150
co 100 :: > 50 0
::!' 0
·50
ILlne CharI Range Span:2
Conlrol Lim Its: 3 Sigm a
Spill By: A p P IIC rea
Cell:Charl1
Inclusion crllerla:Applicallon from DalaBeverage.svd
UCL 199.377
01 ,... :Jio:::: ~ ~ JO \ ± \ I 1 ___ I :L J "'" ~ ~ _ _ 1 'd \ _ _;/;; :i::::~ '" C e n Ie r = 3 8 .4 5 1
M R Line CharI Range Span:2
<0
Con I r 0 I Lim 115 : 3 S I 9 m a Spill By: A p P IIC rea Cell:Charl1
co N
co N
co M
o b s e r v a tio n
Inclusion crlterla:Applicallon from DalaBeverage.svd
<0
.... '" <0
'" <0 co co
UCL 1 97.7 1 9
J ." \ J .. I F' ~Cenler = 60.529
co co N
co
o b s e r val;o n
co .... '"
co
'" co co co
L C L 0
,...
![Page 86: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/86.jpg)
" §
cr I-
0
.~ 0 ~
n.
0
" CD c:
'" cr co .s > 0 :::;:
82
250
" 200 §
cr 1 50 I-
0 100
.~ 0
n. 50
0
ILlne CharI
Range Span:2
Conlrol Lim 115: 3 Sigm a
5 p III By: A p P IIC rea
Cell:Charl2
Inclusion crllerla:Applicallon from DalaBeverage.5vd
A
B
C
C
B ------------~-------------------------------------------------------------------------
- 50 <D
MRLlneCharl
Range Span:2 ConlrolLlm 115:3 Sigm a
S p III By: A p P IIC rea Cell:Charl2
<D
'" <D
'" <D
'" '" .... o b 5 e r val;o n
Inclusion crllerla:Applicallon from DalaBeverage.svd 225
200
1 75
150
125
100
75
50
25
0
- 25 <D <D <D
'" '" o b 5 e r \I a t io n
<D
<D
.... <D
'" <D ....
<D
UCL 105.736
C e n Ie r 23.127
UCL 101.496
Cenler 31.071
L C L 0
![Page 87: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/87.jpg)
.. E
a:: >--
u
~
~ Q.
0
0>
c
'" a:: 0>
.: > 0
::;:
83
250
.. 200 E
a:: 150 >--
u
o Q.
100
50
o
ILlne CharI
Range Span:2
Conlrol Lim lIs: 3 Sigm a
Spill By: A p P I/C rea
Ce II: CharI 3
Inclusion crllerla:Appllcatlon from DalaBeverage.svd
1, 6
.A. _________ _ B __________ _
C
Be _____ ~ .:-:--. = ~ : : : : : :: ~: ~ : : :-: : : __ ': ____ ~=~~:: : ~: ~ ~ ~:: : : _______________________ _ A
UCL 89.53 1
C e n Ie r 2 1 .507
-50 h • • •• ...... • .... , ,. ,. • ... ... • • Ie • ,. .. ., ,. .. .. • - ... 'P ., ... 'II... . .•• ,. ,. ,. ,. ,. ,. . '1' • r .. 'P • • ... L C L ·46.517
200
180
160
140
120
100
80
60
40
20
0
- 20
M R Line CharI
Range Span:2
<SO
Conlrol Lim lIs: 3 Sigm a Spill By: A p P I/C rea
Cell:Charl3
<SO
N
<SO
'" <SO
Observation
Inclusion crlterla:Appllcallon from DalaBeverage.svd
<SO <SO
'" <SO
'" <SO ..,
o b 5 e r vat 10 n
<SO
<SO ... ..,
'" <SO ..,
<SO .., <SO
<SO
<SO <SO t--
UCL 83.577
Center 25.586
LCL 0
![Page 88: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/88.jpg)
" E
a:: >-
u
.!!,
~ 0..
0
" co c:: .. a:: co .: > 0
~
84
250
" 200 E
a:: 1 50 >-
u 100
.!!,
~ 0.. 50
0
ILlne Chari
Range Span:2
Conlrol Lim 115: 3 Sigm a
Spill By: A p P I/C rea Cell:Chart4
Inclusion crllerla:Appllcalion from DalaBeverage.svd
lA ________
fc
UCL 101 .246
C e n Ie r 28.056
·50 t - - - - - - - - - - :0- -,- ,- - - - j i j' ;, - - - -,-,- - - - - J i - - - - - -, -, -.-~- - - - - 'j i i - - :, - -,- - - - ,- j - - ;, "j 'i - - - -,-,- - ,-iii 'i - - - - - - - =t L C L ·45.1 33
200
180
160
140
120
100
80
60
40
20
0
·20
M R Line Chari Range Span:2
Con I r 0 I Lim 115 : 3 S I 9 m a Spill By: A p p IIC rea
Cell:Charl4
'" N ("') '"It.q \,() t,(') <0 <0
o b s e rv a tio n
Inclusion crllerla:Applicallon from DalaBeverage.svd
co co co co co
'" ... co o b s e r vat io n
....
UCL 89.923
Cenler 27.529
LCL 0
![Page 89: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/89.jpg)
., §
0:: f-
u
.~
~ Q.
., §
0:: f-
u
.~ 0
Q.
0 ., 0>
0::
0>
.5: > 0
:::;
85
250
200
150
100
50
0
ILlne CharI
Range Span:2
Conlrol Lim liS: 3 Sigm a
Spill By: A p P I/C rea
Cell:Charl5
Inclusion crllerla:Applicallon from DalaBeverage.8vd
A
1. 5
B 22 4 --------------------------------------------------------------------------------------- 50
'"
MRLlneCharl
Range Span:2
ConlrolLlm 118:3 Sigm a
Spill By: A p P I/C rea
Cell:Charl5
'" " '" " '" '" o b s e r vatic n
Inclusion crlterla:Appllcallon from DalaBeverage.svd 200
180
160
140
120
100
80
60
... '" ... '" on '" '" '"
UCL 130.576
C e n te r 34.90 1
UCL 1 17 548
40 -:l \ • __ {\ 1\" \ _ • _ • r-. ."", I \1 r C e n te r = 35.986
20
0 LCL 0
-20 '" <0 <0 <0 co <0 <0 on <0 " Observation
![Page 90: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/90.jpg)
'" .~
a: f-
" ~ ~ 0..
0
'" '" c:
a:
'" c: > 0
:::;
86
250
'" 200 E
II!: 150 f-
" 100 .~
~ 0.. 50
0
·50
I Line CharI Range Span:2
Con I r 0 I Lim II S : 3 S I g m a
Spill By:Appl/Crea
Cell:Charl6
Inclusion crllerla:Applicallon from DalaBeverage.svd
A
B
co
'" co
'" '" o b s e r valiD n
200
180
180
1 4 0
120
1 0 0
80
60
40
20
0
·20
M R Line Chart Range Span:2
Control Lim Its: 3 Sigm a Spilt By:AppllCrea Cell:Charl8 Inclusion crlterla:Appllcallon from DalaBeverage.svd
co co co
'" co
'" o b s e r vallo n ...
...
co
co ... '"
'" co
'"
co
'" co
co
co co
....
UCL 1 12.226
tcenler= 27.718
UCL 103.829
Cenler 31.786
LCL 0
![Page 91: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/91.jpg)
E
a: f-
u
.!. ~ a.
0 .. '" c:
a:
= > 0
::;
87
ILlne Chart
Range Span:2
Control Lim Its:3 Sigm a
Split By: A p P I/C rea
Cell:Chart7
Inclusion crlterla:Applicatlon from DataBeverage.svd
.. §
a: f-
u
!. 0 ~
a.
350
300
250
200
150
100 ... ---------
50
0
-50
M R Line Chart
Range Span: 2
5
<0
Control Lim Its: 3 Sigm a
S· p lit By: A p P I/C rea
Cell:Chart7
<0
'" <0
'" <0 0) ~
Observation
Inclusion crlterla:Applicatlon from DataBeverage.svd
300
250
200
1 50
100
50
0
·50 <0
'" <0
'" <0
0)
o b s e r vat io n
co ~
<0
~
'" <0
'"
<0
'"
<0
<0
co
<0
<0 I'-
UCL 106.368
C e n te r 28.127
UCL 96 129
Center = 29.429
L C L = 0
![Page 92: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/92.jpg)
88
'" E
ILlne Chari
Range Span:2 ConlrolLlm Its:3 Sigm a
Spilt By: A p P I/C re a Cell:Charl8
Inclusion crllerla:Appllcatlon from DalaBeverage.svd 250
1 . 5
200
~ 150 f-
" 100 '" 0
"- 50
0
- 5 0
§
~
f-225
" ~ 200 0 ~ 1 75 "-
0 1 5 0
'" 1 2 5 <> c: 100 co ~ 75
'" !: 50 >
25 ::l: 0
- 25
UCL 92.383
C e n Ie r 27.169
t - - - - - - - - - - -,-,- - - - - -7 ~ -, -, - - - - - - - 7 7 -: - - - -,- - - - ~ -: - - - -:.- -,- - -: - - - - - - - -,- -",- - - - 7 - - - - - -",- - - - - - - - - - - 1 L C L
'" -38.045
M R Line Chari Range Span:2 C onlrol Lim Its: 3 Sigm a
Spill By: A p P IIC rea Cell:Charl8
N C\I ..q- U1 LO co co o b s e r vatic n
Inclusion crllerla:Appllcatlon from DalaBeverage.svd
UCL 80.123
:'f\ 9IL~"" ;i;;: ~I .' _ i I \ \ _ au \,.. _ I ICe n te r = 24.529
<0 '" N '" ... o b s e r va tio n
'" ... '" '" <0
LCL 0
![Page 93: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/93.jpg)
89
200
., 150
§
ex: f- 100
u .!J1. ~ 50 Il.
0
-50
., §
ex: 160 f-
140 u
.!J1. 120 0
Il. 100 0 ., 80 0>
60 " '" ex: 0> 40
.!: > 20 0
::l: 0
-20
ILineChart
Range Span:2
Control Lim its: 3 Sigm a
Spilt By:AppllCrea
Cell:Chart9
Inclusion crlterla:Applicatlon from OataBeverage_svd
1 1,5
11 16 21 26 31 36
o bs ervation
MRLlneChart Range Span:2
Control Lim Its: 3 Sigm a Split By: A p P IIC rea Cell:Chart9 Inclusion crlterla:Applicatlon from OataBeverage.svd
UCL 73.705
Cenler = 23
LCL -27.705
41 46 51 56 61 66 71
UCL 62.297
-l _ _ I ~ \I II \I 1 "" A~F: \ _ J.. ~ -'\ rCenter = 19.071
LCL 0
6 11 16 21 26 31 36 4 1 46 51 56 61 66 71
o b s e r vat io n
![Page 94: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/94.jpg)
90
., §
<r f-
u .!!. o
Q.
., .§
<r f-
u .!!. ~ Q.
o ., C> c:
'" <r C>
.s > o
:::;;
100
75
50
25
o
-25
-50
80
70
60
50
40
30
20
10
o
-10
I Line CharI
Range Span:2
Conlrol Lim Its: 3 Sigm a
S p II I By: A p P IIC rea
Cell: CharI 10
Inclusion crlterla:Applicatlon from DataBeverage.svd
~-----------------------------------------------~~---- ------------------------
C B A-----------------------------------------------------------------------------
M R Line Chart Range Span:2 Control Lim Its: 3 Sigm a Spilt By: AppliCrea Cell:Chart 10
6 11 16
Observation
Inclusion crllerla:Applicatlon from DataBeverage.svd
21 26 31
UCL 51.389
Center 16.909
LCL -17.571
____ - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -1- - - -1- - - - - - - - - - - - - - - - - - - - - - - - - -L U C L 42.363
6 11 16
Observation
21
Center 12.969
LCL 0
26 31
![Page 95: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/95.jpg)
91
450
400
'" 3 5 0 E
300 a: f- 250
" 200 .~
~ 1 50 n.
100
I Line Chart
Range Span:2
ControlLlm It5:3 Sigm a
Spilt By: A p P I/C re a
Ce II: Chart 1
Inclusion crlterla:Coliection from DataBeverage.svd
1 . 5
1. A _____________
1 .1 51 ~1 51;i «i€;5€; 6
••••••
UCL 178.1 12
50 ~:: _ H' _ \1 _ a: • Pc.:. I:..Center 1,-: 57.901
0
-50
'" .§
a: f- 400
" .~ 350 o ~ 300
o 250
'" '" 2 0 0 c:: '" 1 5 0 a:
'" 1 0 0 .:
M R Line Chart
Range Span:2
6
Control Lim Its: 3 Sigm a
Spilt By: Appl/Crea
Cell:Chart1
11 16 21 26 31
Inclusion crlterla:Coliectlon from DataBeverage.svd
36
Observation
4 1 46 51 56 61 66 71
UCL 147.694
> 50 -I ,..: ~~: _I ______ r--. t"Center=45214 0
:=; 0 -------·50
6 11 16 2 1 26 3 1 36
Observation 4 1 46 51
LCL 0
56 51 66 7 1
![Page 96: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/96.jpg)
92
100
CI> 75 E
a: ~
" .!!!, o
50
25
Q. 0
CI>
E
a: ~
" .!!!, o
Q.
o CI>
'" c
-25
-50
80
70
60
50
40
'" 3 0 a: '" 2 0 :: > o ~
10
o
·10
ILlne Chari Range Span:2
Conlrol Lim lis: 3 Sigm a
Spill By: A p P I/C rea Cell:Charl2
Inclusion crllerla: Collection from DalaBeverage.svd
A
B
C
-----------------------~.----------------------------- ---------------------------1 UCL 57.949
C en te r 14.081 C
B
A ----------------------------------------------------------------------------------------1 LCL
6
MRLlneCharl Range Span:2 ConlrolLlm 115:3 Sigm a Spilt By: A p P I/C rea
Cell:Charl2
11 16
Observation
Inclusion crllerla:Collecllon from DalaBeverage.svd
21 26 31 36
------------------------------------------------------r UCL
C e n te r
LCL
6 11 16 21 26 3 1 36
Observation
-29.787
53.898
1 6.5
o
![Page 97: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/97.jpg)
§
a:: >-
u
~ ~ Il.
0
'" CD c:: co a:: CD
.!: > 0
::!:
93
350
300
'" E 250
a:: >-
u
~
~ Il.
200
1 50
100
Illne Chari Range Span:2 Con tr 0 I lim II s : 3 S Ig m a Spill By: A p p IIC r 0 a
Cell:Charl1 Inclusion crltorla:Creatlon from DalaBevorage.svd
A
B
ueL 164.363
50 { 'III!' ,... 1":=2"\ =- =- \ ~, 1: I \ f" \ J'(, I" [ e e n te r 40.127 e
0 B 5. 6
- 50
'"
M R line Chart Range Span:2 Coniroilim lis: 3 Sigm a Spill By: A p P IIC rea Cell:Charl1
co N
co N
Inclusion crltorla:Creatlon from DalaBeverago.svd 300
250
200
150
100
co
'" '" .... o b s e r v a lio n '" .... '"
'" '" '" '"
u e L 152.64
50 -I .1. I \ _ ,.\ ;;;;{."'f; _ \ I _ /\J \~]' \ reenter = 46.729
0
- 50 '" '" '" N '" '" '" '" o b s e rv a tlo n
co
'" '"
LCl 0
![Page 98: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/98.jpg)
'" §
C(
f-
u
!!!. ~ 0..
0
'" 0> c:
'" C(
0>
.: > 0
~
94
300
.. 250
§ 200
C(
f-150
u
.!!!. 0 100
0..
50
ILlne Chari
Range Span:2
Conlrol Lim Its: 3 Sigm a
5 p III By: A p P IIC re a
Cell:Charl2
Inclusion crllerla:Creallon from DalaBeverage.svd
A
B
C
C
~~i~~~:if;6lil;Wla 8
1, 6
VCl 169538
C e n te r 61.254
6 o - '6 - - ~ -2- --- - - - - - - - - - - - - --- - - - - - -
A -50 h. ~~ •••••• -rr..... rrr.. Fr...... rr.... ~ .pr..... lCL
~ ~ ~ ~ ~ ~ ~ ~ - 47.031
300
250
200
1 5 0
100
50
0
- 50
MRLlne Chari Range Span:2 Conlrol Lim 115: 3 Sigm a
5 p III By: A p P IIC re a Cell:Charl2
N N M ~ ~ ~ ~
Observation
Inclusion crlterla:Creallon from DataBeverage.svd
~-----------
<D <D <D N
o b s e r II a tic n
<D
'" <D <D <D
U C l 1 33.04 1
Center 40.729
lCl 0
![Page 99: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/99.jpg)
<I>
.§
OC >-
u
.'!'. ~ a.
0
'" c: co
OC
!:: > 0
:>
95
ILlne Chart
Range Span:
Control Lim Its: 3 Sigm a
Split By: A p P I/C rea
Cell:Chart3
Inclusion crlterla:Creatlon from DataBeverage.svd
.~
OC >-
u
~ 0 ~
a.
350
300
250
200
150
100
50
0
"50
M R Line Chart
Range Span:2
Control Lim Its: 3 Sigm a
Spilt By: A p P I/C rea
Cell:Chart3
'" '" '" '"
Inclusion crlterla:Creation from DataBeverage.svd
300
250
200
1 5 0
100
50
0 u ____ ••• -=;w
·50
'" '" '"
'" Observation
<0 ... o b s e r vat 10 n
... '" ...
'"
1, 5
'" '"
'" '" '" '"
...
UCL 107.959
Center 27.211
UCL 99.209
Center = 30.371
L C L = 0
![Page 100: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/100.jpg)
200
.. 150 E
a:: f- 100
u
!!. 0 50 0..
0
-50
.. E
a:: f-
180 u
~ 160
~ 140 0..
120 0 .. 100 01 c: 80
'" a:: 60 01
40 = >
20 0
::; 0
- 20
96
ILlne Chart
Range Span:2
Control Lim Its: 3 Sigm a
Split By: A p p IIC rea
Cell:Chart4
Inclusion crlterla:Creatlon from DataBeverage_svd
A
B
C
C
B
A
1, 5
UCL 96.547
C e n te r 27.535
t-----~--------;--:~----;;---;---~-----;----~-----;--- ----------;------------------------1 LCL - 4 1 .477
M R Line Chart
Range Span:2
<0
Control Lim lis: 3 Sigm a
Spill By: A p P I/C rea
Cell:Chart4
<0
'" <0
'"
Inclusion crllerla:Creallon from DataBeverage.svd
<0
M ...
Observation
<0 ... <0
---------------------------------------------------------------------
<0
'" <0
'" <0
'" Observation
<0
<0
<0
<0
UCL 64.79
Cenler 25.957
LCL 0
![Page 101: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/101.jpg)
97
., §
a: I-
0 ., :' c..
., E
a: I-
o
1 50
100
50
0
- 50
1 40
.~ 120 o
c..
o .,
a: co .: o :l;
100
80
60
40
20
o
·20
ILlne Chart
Range Span:2
Control Lim Its: 3 Sigm a
Split By: A p P IIC rea
Cell:Chart5
Inclusion crlterla:Creallon from DalaBeverage.svd
A
C
C
B
MRLlneChart
Range Span:2
co
Control Lim 115: 3 Sigm a
Split By: A p p IIC rea
Coll:Chart5
<0
N
<0
N
Inclusion criteria: Creation from DataBeverage.svd
<0 <0 <0
N
co
Observation
'" '" o b s e r II a t io n
... co ...
'"
co
'"
co
'"
co
6
co co
co co
UCL 109.1 29
C e n Ie r 28.268
U C L 9 9 34 9
C en te r 30.414
L C L o
![Page 102: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/102.jpg)
98
E -OC I-
0
. ~
~ Q.
I Line CharI Range Span:2
Conlrol Lim lIs: 3 Sigm a Spill By: A p P IIC rea
Cell:Chart6 Inclusion crlterla:Crealion from DalaBeverage.svd
150
'" {: 50 .
C
5 ~c: o B
A
UCL 91.139
Cenler 24.383
2 2 2
- 50 t - - - - - - - - - ,- - - 7 - ,- - - ; -, - - - ~ - - - - ~ - - - - ,- -, - - - - -: - - - - - - ~ - - - - ~ -, - - - - - - - - - - - ; - - - - - - - - - ~ - - - - - - - ; - - - - - -I L C L ·42.373
co .... to ...... co ..... co co
QI
E
MRLlneCharl Range Span:2 Conlrol Lim its: 3 Sigm a Spilt By: A p P IIC rea
Cell:Chart6 OC Inclusion crlterla:Crealion from DalaBavaraga.svd I- ,
o QI
o
1 40
120
Q. 1 00
o 8 0
c: 80
'" OC 40
'" .: 20 > 0
::E 0
- 20 '"
N N M ~ ~
Observation
'" '" '" Observation '" '" .. '"
U C L 82.01 8
Center 25.109
LCL 0
![Page 103: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/103.jpg)
'" .§
IX: I-
u
'" '-~ 0..
0
'" '" c:
'" IX:
'" .: > 0
::!:
99
300
Illna Chart
Ranga Span:2
Controilim It5:3 Sigm a
Spill By: Pro/Sollct
Call:Charl1
Inclusion crlterla:Proactlve from
250
• '"' r-----:: IX: _______
I- 150 B u
'" '-~ 100 IC 0..
50 C
o a ~a everage.svd
1 .1 ~1~1 ~1~1;lifPQ ,6e 8 ..... ~
o B 6 v, v 6 2 ~ L L, "2 6 0 5 ,8a8, 8 6 6 ---------------------------------------------------------------------------------------
-50 6 11
M R line Chart
Range Span:2
Controilim Its:3 Sigm a
Spilt By: Pro/Sollct
Cell:Chart1
16 21 26 31
Inclusion crlla ria: Proactive from DataBeva raga.svd 300
250
200
1 5 0
1 0 0
36 4 1 46 51 56 61 66 7 1
o b s e rv a tio n
UCl 205.284
C e n te r 61.563
U C L 176.579
50 ..I .I. I V wI 1""'1( I \ r ~Center = 54.057
0 .... ------ LCl 0
- 50 6 11 16 21 26 3 1 36 41 46 5 1 56 61 66 7 1
Observation
![Page 104: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/104.jpg)
100
450
400
" E 350
300 a:: f- 250
u 200
.~
!: 150 "-
100
ILlne Chart
Range Span:2
ControlLlm It5:3 Sigm a
Split By: Pro/Sollet
Cell:Chart2
Inclusion erlterla:Proaetlve from DataBeverage.svd
C
B
A
1 ,1 ~1~1~,;; (5,~(Ile 8 ..... UCL 185 614
C e n Ie r 69.62 50
o - 50 3r PI ... ' I; r. [LCL -46.375
" E
a:: f-
u 400
" 350
!: "- 300
o 250
" 0> 200
150 a:: co 100 .S > o :::;
50
o
- 50
M R Line Chart
Range Span:2
6 11
Con t r 0 I Lim It 5 : 3 S I g m a
Spill By: Pro/Sollet
Cell:Chart2
16 21 26 3 1
Inclusion erlterla:Proaetlve from DataBeverage.svd
36
Observation
41 46 5 1 56 61 66 7 1
UCL 142.514
i ,...".. ""'i:. 1: \ " / \/ ..... rt:: ) 1I\;;o;:=-~ ~_ rcenter = 43.629
L C L 0
6 11 16 21 26 3 1 36 4 1 46 5 1 56 61 66 7 1
o b s e r vatic n
![Page 105: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/105.jpg)
'" E
0:: >--
u
~
~ Cl.
0
'" 01
c:
0::
CI
.: > 0
~
101
350
300 '" E
250
0:: >-- 200
u
.~ 150
0
Cl. 100
I Line Chart Range Span:2
Control Lim Its: 3 Sigm a
Spill By: Pro/Solict
Cell:Chart3 Inclusion criteria: Proacllve from DataBeverage.svd
U C L 158.109
50
0
A
B
C lC ______ W- 'i; ~ --IL )[y •• rI'\h i1-- - =- .~ •••• ~ t[-B ~----~~,.. ____ : ___ ~ •••• J----------- ______ .o1..,.., __ )t _______ ECenler
2
40.254
- 50
300
250
200
1 5 0
100
MRLlneChart Range Span:2
6 11
Conlrol Lim lIS: 3 Sigm a Split By: Pro/Solicl
Cell:Charl3
16 21 26 3 1
Inclusion crlterla:Proacllve from DalaBeverage.svd
36 41 46 5 1 56 61 66 7 1
o b s e r vatic n
UCL 1 44.801
50 -1 \.". __ ;/;. :rx / I ~ ~ l I r..::- ICe n Ie r = 44 329
0 LCL 0
- 50 6 11 16 21 26 3 1 36 41 46 5 I 56 61 66 71
o b s e r vat i" n
![Page 106: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/106.jpg)
102
250
.. 200 E
a: 1 5 0 >-
ILlne Chart
Range Span:2
ControlLlm Its:3 Sigm a
Split By: Pro/Sollct
Cell:Chart4
Inclusion crlterla:Proactlve from DataBeverage.svd
1, 5
u
1 00 J~ .~ 0
0.. 50 C
UCL 125.957
C e n Ie r 36.258
o C----- ___ .. ___ ..... _~-~--.... -~---.---~ ... -~--.. ~-'2..------3-------~ ______________ ~ _______ t __________________ ~ _________________ ~ _________________________ _
- 50
.. E
a: >-
o 160
.~ 140
~ 0.. 120
o 100 .. '" a:
c:
> o :lE
80
60
40
20
o
- 2 0
MRLlne Chart Range Span:2
6
Control Lim Its: 3 Sigm a Split By:Pro/Sollct
Celi:Chart4
11 16 21 26
Inclusion criteria: Proactive from DataBeverage.svd
6 11 18 : 1 26
31 36 4 1 46 51 56 61 66 o b s e rv a tic n
U C L
C e n te r
LCL
3 1 36 41 46 51 56 61 66 o b 5 e r vat io n
1 10 208
33.738
o
![Page 107: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/107.jpg)
103
ILlne Chart
Range Span:2
Control Lim Its: 3 Sigm a
Spilt By: Pro/Sollet
Cell:Chart1
Inclusion crlterla:Solielted from DataBeverage.svd
Q)
E
Q)
§
~ f-
" .~
~ D..
450
400
350
300
250
200
150 A
100 B
50 C
0 C
-50
MRLlne Chart Range Span:2
1. 5
6
Control Lim Its: 3 Sigm a
Spilt By: Pro/Sollet
Cell:Chart1
11 16 21 26
~ Inclusion crlterla:Solielted from DataBeverage.svd f- 400 .
" ~ 350 o ~ 300
o 250 Q)
200 '" c:
'" 1 5 0 ~
"" 1 0 0
31
UCL 174.494
C e n te r 36.775
36 41 46 5 1 56 61 66 7 1
o b s e r va tio n
UCL 169.206
.: > 50 \ ~ I \ I :lo 1\ _ ~,' \ ICenter=51.8 0
::;: 0 ~------ L C L 0
.50 6 11 16 21 26 31 36 4 1 46 51 56 61 86 7 1
o b s e r v 3 tic n
![Page 108: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/108.jpg)
104
Q)
.s a: f-
u
ILlne Chart Range Span:2 Control Lim Its: 3 Sigm a Split By: Pro/Sollct Cell:Chart2
Inclusion crlterla:Sollclted from DataBeverage.svd 300
250 Q)
E 200
a: f-
150 u Q)
.;;- 100
~:::::::::::::::::::J:: "-50
0 -------B
-50
MRLlneCharl Range Span:2
6
Control Lim 115: 3 Sigm a S p II I By: Pro /S 0 II c I Cell:Charl2
11 16
5
21 26
Inclusion crllerla:Sollclled from DalaBeverage.svd 300
31
.~ 250 0
"-200
0
Q) 150 0> c
'" 1 0 0 0::
'" £ 50 > 0 :::; 0 - --- - - - -•.. -.. ~.
-50 6 11 16 21 26 31
---r -
36 41 46 51 56 Observation
36 41 46 51 56 61 o b s e r va tlo n
'-2-2_
61 66 71
66 71
UCL 101.69
C e n te r 21.056
UCL 99.069
Center = 30.329
L C L = 0
![Page 109: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/109.jpg)
QI
E
IX: f-
u .~
~ 0..
0
QI
'" c: co IX:
'" .s > 0
"
105
350
300 QI
ILine Chari
Range Span:
Conlrol Lim 115: 3 Sigm a
Spill By: Pro/Sollel
Cell:Chart3
Inclusion erllerla:Sollelled from OalaBavaraga.svd
.§ 25 0
IX: f- 200
----------------------. UCL 1 81 .533 u 1 50
A
.~ 0
0..
B 100
C 50
J ~ 1 •• I 1 / \/:J.: ;' \ _ 1'< I \ _ a?< I \ ± \/ \ Lee n te r
0 C ______ ~ ______ ~ _~ __ - __ ~ _~_':" __ -'n _~ _~_::-___ -'2- _~ ___ "'!!"_ -:-__ =-_ ~ _~ _C:::':"!"_ ':;:;L2_~2- ____ _
-50
M R L In a C h a r I
Range Span:2
6
Con I r 0 I Lim It 5 : 3 S I 9 m a
Spill By: Pro/Sollel
Call:Charl3
11 16 21 26
Inclusion erllerla:Sollelled from OalaBavaraga.svd 300
250
200
3 1 36 4 1 46 5 1 56 61 66 71
Observation
34.014
UCL 1 8 1 .246
1 50
100
50 ..J _ , \..L:" .. " • If -\ !-Center = 55.486
0 LCL 0
- 50 6 11 16 21 26 3 1 36 4 1 46 5 1 56 61 66 7 1
o b s e r vat io n
![Page 110: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/110.jpg)
250
'" 200 .§:
<r 150 >-
u 100 .!!!. ~ a. 50
0
-50
'" §:
<r >- 1 80 u .!!!. 180 0
140 a.
120 0
100
c: 80 co <r 60
.S 40
> 20 0
::!; 0
- 20
106
Illne CharI
Range Span:
Conlroilim 115: 3 Sigm a
Spill By: Pro/Sollel Cell:Charl4
Inclusion erllerla:Sollelled from DalaBeverage.svd
------------------------bS---~~----------------------- ~UCL 102.49
Center 29.718
t - - - - - - -, - - - ,- - - - :- - - - - - - - - ,- ,- - - - ';' - - - -, - - - - ~ :- - - - -, - - - - - - - - - - - - - - ,- ,- - - - ;- ';' - - - - -, - - - - ,- :- :- -; - - -, -, - - - - - - - t L C L - 43 .054
6 11 16 21 26 31 36 41 46 5 1 56 61 66 7 1
o b 5 e rv a tio n
M R lin e C h a r I Range Span:2
Conlroilim Ils:3Slgma Spilt By: Pro/Sollel Cell:Charl4 Inclusion erlle ria: So Ilclle d from DalaBe ve rag e.s vd
U C L 69.41
Center 27.371
L C L 0
6 11 16 21 26 3 1 36 4 1 46 5 1 56 61 66 71
o b ~ e r vat io n
![Page 111: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/111.jpg)
107
Q)
E
0:: f-
u
.!!!. ~ Q.
0
Q)
<> c
0::
<> .s > 0
"
ILlne CharI Range Span:2
ControlLlm /ts:3 Sigm a
5 p lit By: Pro /5 0 IIc I
Cell:Charl5 Inclusion crlterla:Solic/ted from DalaBeverage.svd
Q)
§
0:: f-
u
'!O ~ Q.
450
400
350
300
250
200
150
100
50
o ·50
MRLlneChart Range Span:2
6 11
Control Lim 115:3 Sigm a Split By: Pro/Sollct
Cell:Chart5
16 2 1 26 3 1
Inclusion criteria: Solicited from DalaBeverage.svd 400
350
300
250
200
150
100
50
0
- 5 0 6 11 16 21 26 3 1
36 41 46 5 1 56
Observation
36 41 46 5 1 56
o b s e r vatic n
61 66 71
61 6 & 7 1
UCL 133.933
C e n te r 28 535
U C L 129.495
C e n te r = 3 9 .643
L C L = 0
![Page 112: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/112.jpg)
150
§ 100
cr t-
o 50 '" Cl
0
- 5 0
E
cr t-
120 0
.!!!, 100 0
Cl 80
0
'" 60 c:
'" cr 40
'" = 20 > 0
::; 0
- 20
108
ILlne Chart
Range Span:2
ControlLlm It5:3 Sigm a
Spilt By: Pro/Solicl
Cell:Chart6
Inclusion crlterla:Sollclted from DalaBeverage.svd
A
B
C
~---------:---------------------------------------!--~~-~-----------------------------A
MRLlneCharl
Range Span:2
6 11
Control Lim lIs: 3 Sigm a
Spill By: Pro/Sollcl
Cell:Chart6
16 21 26 31
Inclusion crlterla:Sollclled from DalaBeverage.5vd
------
36 41 46 51 56 61 66 7 1
Observation
UCL 78.823
C e n Ie r 21.282
LCL - 36.26
UCL 70.697
~ \lll"t .,,0< A:f: __ ?{ ~ 1'...... IF\r=r, I-Center=21.643
LCL 0
11 16 21 26 3 1 36 4 1 46 5 1 56 61 66 7 1 Observation
![Page 113: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/113.jpg)
109
'" §
ex: >-
~
~ c..
'" E
ex: >-
0
'" .-~ c..
0
c:
'" ex:
~ > 0
::;:
300
250
200
150
100
50
0
- 50
300
250
200
150
100
50
0
- 50
ILlne Chari Range Span:2
Con I r 0 I Lim 115 : 3 S Ig m a
Spill By: Pro/Sollcl Cell:Charl7
Inclusion crllerla:Sollclted from DalaBeverage.svd
1. 5
UCL 76.465
C e n Ie r 1 9
t - - - - - - - -,-,- -,- - - - - - - - - - -,- ,- -; - -; -; - - -,-,- - -;-;- - - - - - -,-,-; ,- -; - - - - - - - - -;-; 7 - -: - - - - - - - - - - - -: - - - -,- ,- - - - - - - 1 L C L -38.465
6 11
M R Line Chari Range Span:2 ConlrolLlm 115:3 Sigm a
Spill By: Pro/Solicl Cell: C h a r I 7
16 21 26 3 1
Inclusion crllerla:Sollclled from DalaBeverage.svd
6 11 16 21 26 3 1
36
o b 5 e r val io n
36 o b 5 e r vat io n
41 46 5 1 56
4 1 46 5 1 56
61 66
6 1 66
7 1
7 1
UCL 70.604
Cenler=21.614 L C L = 0
![Page 114: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/114.jpg)
E
a: r
":!. :: 0..
0 ., '" a:
'" .= > 0
~
110
250
., 200 E
a: 150 r
u
ILlne Chart
Range Span:2
Control Lim Its: 3 Sigm a
Spilt By: Pro/Sollet
Ce II: Chart 8
Inclusion erlterla:Sollelted from DataBeverage.svd
1. 5
---------A
100 .!£. B :: 0.. 50 C
C 0
B
- 50
M R Line Chart
Range Span:2
6 11
Control Lim Its: 3 Sigm a
Split By: Pro/Soliet
Celi:Chart8
16 21 26
Inclusion erlterla:Sollelted from DataBeverage.svd 200
1 8 0
1 60
140
120
1 0 0
80
60
31
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -. U C L 133.759
C e n Ie r 31 .324
36 41 46 51 56 61 66 71
Observation
--------------------------------------------1 UCL 125.855
40 -l "'" , V, 1 _ r- \ /\ f -.- WPIIIf ......... \ tCenler = 38.529
20
0 L C L 0
- 20 6 11 16 21 26 3 1 36 4 1 46 5 1 56 61 66 71
o b s e r vat io n
![Page 115: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/115.jpg)
'" E
a:: f-
u
.~ 0
c..
0
'" 0>
a:
c:
> 0
::;
111
ILlne Chari
Range Span:2
Conlrol Lim 115: 3 Sigm a
Spill By: Pro/Sollel
Cell:Charl9 Inclusion erllerla:Solieited from DalaBeverage.svd
'" ~
a:: f-
0
~
:: c..
250
200
1 50
100
50
0
-50
A
B
C
C
B
M R Line Chari Range Span:2
6 11
Conlrol Lim 115:3 Sigm a Spill By: Pro/Sollel
Cell:Charl9
16 21 26 31
Inclusion erileria:Soliciled from DalaBeverage.svd 200
180
1 60
1 40
120
1 0 0
80
60
40
20
0
- 20 6 11 16 21 26 31
UCL 105.291
C e n Ie r 25 .493
36 41 46 51 56 61 66 71
Observation
U C L 98.043
Center 30.014
L C L. 0
36 4 1 46 5 1 56 ~ 1 66 71
Observation
![Page 116: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/116.jpg)
112
" E
Ir f-
u
.~
~ Q.
'" §
Ir f-
~
~ Q.
0
" co
" Ir
co .!:
0
:::;:
200
150
100
50
ILlne Chart
Range Span:2
Control Lim Its:3 Sigm a
Spilt By: Pro/Sollct
Cell:Chart10
Inclusion crlterla:Sollclted from DataBeverage.svd
---------------------------~-------------------------- ---l UCL
C en te r
81.428
24.38
o -1 B
- 50
160
140
120
100
80
60
40
20
0
- 20
----------------------------------------------------------------------------------------A
MRLlneChart
Range Span:2
6 11
Control Lim Its: 3 Sigm a
Spilt By:Pro/Sollct
Cell:Chart10
16
Inclusion crlterla:Sollclted from
21 26 3 1
DataBe ve rag e.5 vd
36 41 46 5 1 56 61 66 71
Observation
L C L -32.667
-----------------------------~-~--------------------------------------------------------~ UCL 70.09
-l ~\ .' \ ~ I If!!' "''!''f: ~ ~I\"IP 111\ ~ I-tl {_ ......, .~\_ • • ~ru--\ y\({ ...... --.Center=21457
LCL 0
6 11 16 21 26 3 1 36 4 1 46 51 56 61 66 7 1
o b s e r vat io n
![Page 117: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/117.jpg)
1 50
E 100
IX: ....
" 50 .~
~ D..
0
·50
'" E
IX: ....
100
" .~ 90
0 60 D..
70 0
60
'" 5 0
.. 40 IX:
30
.: 20 > 0 10 :::;
0
·10
113
ILlne Chart
Range Span:2
Control Lim Its: 3 Sigm a
Spilt By: Pro/Sollct
Cell:Chart11
Inclusion crlterla:Sollclted from DataBeverage.svd
-I 1. 5
.t; _________
IC
6 11
MRLlneChart
Range Span:2
ControlLlm Its:3 Sigm a Split By: Pro/Sollct
Cell:Chart11
16 21 26 31
Inclusion crlterla:Sollclted from OataBeverage.svd
UCL 63.503
Center 17.394
L C L ·26.715
36 41 46 51 56 61 66 7 1
o b s e r vat 10 n
--------------------------------------------------------------------------LUCL 56.651
1 _I r \ \,,'1" L F \ =i:.. I \f l::: _ I' ~ ,....... rCenter = 17343
LCL o
6 11 16 21 26 3 1 J 6 4 1 46 51 56 6 1 66 7 1
o b s e r vat io n
![Page 118: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/118.jpg)
150
., E - 100
a:: f-
u
~ 50
~ Q.
0
·50
., E
a:: f-
100 u
~ 90
~ 80 Q.
70 0
60
50 co
'" 4 0 a:: C>
30
.: 20 > 0 10
:::;; 0
·10
114
ILlne CharI
Range Span: Conlrol Lim lIs: 3 Sigm a
Spill By: Pro/Sollcl Cell:Charl12
Inclusion erllerla:Solielled from DalaBeverage.svd
c C
1 , 5
- -- - - -~ - - -- -...-.::--. --.. -.- _ .. - - - -- - - -.;; -.r-: ..... ~~- - _ ~ __________________________________________________ : ___ ~~_:_=~3: _______________________ _ A
UCL 82.514
C e n Ie r 21.972
r - - - - - -, - - - - - - - - - - - ~ - - - - - ,- - - - : : - - - - -,- ,- - - - - - - - - - - -,- - - - : ~ ~ - -, - -,- ~ ~ - - - ~ -, -, - - - - - - - - - - - -, -, - - - - - - - - 1 L C L ·38.57
MRLlneCharl Range Span:2
6 11
Conlrol Lim 115: 3 Sigm a Spill By:Pro/Sollel Cell:Charl12
16 21 26 31
In e lu s 10 n e r It e ria: S a lie II e d fr am D a I aBe v. rag e .s v d
6 11 16 21 26 3 1
36
Observation
36
Observation
41 46 51 56 6 1 66 71
UCL 74.384
C e n te r 22.77 1
LCL o
4 1 46 E 1 56 61 66 71
![Page 119: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/119.jpg)
115
.. E
a: .... u
.~
~ "-
150
100
ILlne Chari
Range Span:2
Conlrol Lim lis: 3 Sigm a
S p II I By: Pro /S 0 II c I
Cell:Charl13
Inclusion crllerla: Sollclled from DalaBeverage.svd
"~ o C ________
B
A
-50 ~ ____ ~~~~~~~~~~~~~~~~~~~~~~~~~~ __ ~~~~~~~~~~~~~~~~ ______ --L
.. §
a: .... u
140
.~ 120 o
"-
o .. co c
a:
100
80
60
40
MRLlneCharl
Range Span:2
6 11
Con I r 0 I Lim 115: 3 S I 9 m a
Spill By: Pro/Sollel
Cell:Charl13
16 21 26 3 1
Inclusion crllerla:Sollclled from DalaBeverage.svd
36 41 46 51 56 61 66 71
Observation
U C L 72.698
C en te r 16.676
L C L -39.346
U C L 68 .83
co .E
20 ~ "'d\!',.. ____ .... I ""' I ,-= ... I-Center=21.071 > o ::; o
- 20 6 11 16 21 26 31
L C L 0
36 4 1 46 5 1 56 e 1 66 71 Observation
![Page 120: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/120.jpg)
116
100
'" §
II: 50 f-
u .~
~ a. 0
·50
ILlne Chari
Range Span:2
ConlrolLlm 115:3 Sigm a Spill By: Pro/Sollel
Celi:Charl14
Inclusion crllerla:Sollelled from DalaBeverage.svd
1~ -t~
B
A
6 11
M R line Chari Range Span:2
Coniroilim 115:3 Sigm a
16 21 26 3 1
E Spill By: Pro/Sollel
II: f-
u
'" o
a.
o
'" '"
70
60
50
40
c: 30
Cell:Charl14 Inclusion erllerla:Sollelted from DalaBeverage.svd
UCL 71.042
Center 17.451
lCl - 36.1 4 1
36 41 46 51 56 61 66 7 1 Observation
UCl 65.844
II: 20 "" "" I I I \I 11'1 ~', , .. I ..... ~ I!!L 'J _, ~ ICe n Ie r 20 1 5 7
'" -'= > o ::;:
10
o
·10 6 11 16 21 26 31
lCl o
36 4 1 46 5 1 56 61 66 7 1
Observation
![Page 121: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/121.jpg)
117
Q)
E
a:: .....
" .~
100
50
ILlne Chart
Range Span:2
Control Lim Its:3 Sigm a
Split By: Pro/Sollct
Cell:Chart15
Inclusion crlterla:Sollclted from DataBeverage.svd
A
B
~ IC Q. 0
-50
B
A
MRLlneChart
Range Span:2 Control Lim Its: 3 Sigm a
6 11
§ Split By: Pro/Sollct
a:: .....
" 80
.~ 70 o Q.
o Q)
'" c:
'" a::
60
50
40
30
Cell:Chart15
Inclusion crlterla:Sollclted from DataBeverage.svd
1 6
o bs ervation
21 26
UCL 7 1 .978
C e n te r 1 8.607
L C L -34.763
UCL 65.573
'" 2 0 " '\ / " \ I' '" J'- \ lee n te r 20.074 S
10
:::> o
-10 6 11 16
Observation
2 1 26
L C L o
![Page 122: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/122.jpg)
Appendix 10
Control Charts for the Median Approach
Bakery BU
![Page 123: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/123.jpg)
Bakery BU Page number
All Projects 120
Application projects 122
Collection projects
Creation projects 123
Proactive projects 124
Solicited projects 125
![Page 124: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/124.jpg)
.. ~
a: >-
u
.~ 0
c..
.. .~
a: >-
u
.~ 0
c..
0 .. Cl c:
a: Cl
!O > 0 ::;:
120
250
200
150
100
50
a
-50
250
200
150
100
50
0
- 50
ILlne Chart
Range Span:2
Center Llne:Speclfled
Control Lim Its:3 Sigm a
Spilt By: Chart Num ber
Celi:Chart1
C
C
M R Line Chart
Range Span:2
1, 51 , 5
6 11
Control Lim Its: 3 Sigm a Spilt By:Chart Num ber
Celi:Chart1
------~
6 11
Bakery BU - All Projects
UCL 1 1 6.132
C e n Ie r 1 1
16 21 26 31 36 41 46 51 56 61 66 71
Observation
UCL 129.168
Center 39.543
LCL 0
16 21 26 31 36 41 46 51 56 61 66 71
o b s e r vat io n
![Page 125: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/125.jpg)
150
125
., 100 .s
C( 75 f-
" 50 .!!!. 0
0-25
0
-25
-50
., S C( 90 f-
80
" .!!!. 70 0
0- 60
0 50 ., CI 40 c C1I 30
C(
CI 20 ." > 1 0 0 ::;;
0
-10
121
I Line CharI Range Span:2 C e nle r Line: Spe clfle d Conlrol Lim lIs: 3 Sigm a S p iiI By: C hart N u m be r Cell:Chart2
A
Bakery BU - All Projects
UCL=81.916
B
C 1 ~ =-' \\. I ~ / 'rJ \ I \ C / \ r \ rCenter=21.5
B
A LCL -38.916
~ ____ ~ __ ~~~~~~~~ __ ~~~~ __ ~~~ __ ~~~ __ ~~~~ __ ~~~~ __ ~~~ __ ~ ____ -L
6 11 16 21 26 Observation
MRLlneChart Range Span:2 Conlrol Lim lIs: 3 Sigm a Splil By: CharI Num ber Cell:Charl2
~------------------------------ UCL 74.229
" , _ "'" 7' [Center = 22.724
LCL 0
<0 <0 <0
N N
Observation
![Page 126: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/126.jpg)
122
150
125
'" § 100
a: 75 >-
u 50 .~
~ 25 "-
a
-25
ILlne Chart
Range Span:2
Center Llne:Speclfled
ControlLlm Its:3 Sigm a
Inclusion crlterla:Applicatlon from DATABAK.SVD
A
B
C
C
B
A
UCL 81 .532
C e n te r 1 9
-5 a t-----------~-;-----;------;--------;--------------;~-----~----------------;---:-------1 LCL -43.532
6 11 16 21 26 31 36 41 46 51 a b s e r val io n
M R Line Chart
'" Range Span:2 § Control Lim Its: 3 Sigm a
a: Inclusion crlterla:Application from DATABAK.SVD >- 1 2 a u .~ 100 0
"- 80 UCL 76.829 0 ., 60 Ol c .. 40 a: Ol
20 .~ C en Ie r 23.52
> 0
a ::;: LCL a
-2 a 6 11 16 21 26 31 36 41 46 51
a b s e r val io n
![Page 127: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/127.jpg)
123
(lJ
E .-
a:: f-
0
~
~ 0-
(lJ
E
a:: f-
0 (lJ
0
0-
0
(lJ
C> c
a::
'" .!:: > o
:::;:
300
250
200
150
100
50
0
-50
250
200
150
100
50
o
- 50
I Line Chart
Range Span: 2
Center Line: Specified
Control Lim Its: 3 Sigm a
Inclusion crlterla:Creation from DATABAK.SVD
C
UCL 132.323
j ____ ~~... /" .c==__e.. • C ~....- _ -- .........-=--.'W(~ tcenter = 18
M R Line Chart
Range Span: 2
Control Lim Its: 3 Sigm a
6 11
Inclusion crlterla:Creatlon from DATABAK.SVD
o b 5 e r v a tio n 16 21 26
UCL 140.461
1 _ ........ / '\ ... r C en te r = 43
LCL 0
6 11 16 21 26 o b 5 e rv a tio n
![Page 128: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/128.jpg)
124
Q)
.~
a:: f-
u .~
~ a.
Q)
E
a:: f-
u Q)
0
a.
0
Q)
co c:
'" a::
150
125
100
75
50
ILlneChart
Range Span:2
Center Llne:Speclfled
ControlLlm Its:3 Sigm a
Inclusion crlterla:Proactlve from DATABAK.SVD
A
B
C
UCL 101 .961
25 i ...... 7-< .. ,.,.......... c:: '" ') "I , • \ ....... ( \ I - ~ l. / \ t- C e n te r = 21
0
-25
- 50
140
120
100
80
60
40
C
B
MRLlneChart
Range Span:2
6
Control Lim Its:3 Sigm a Inclusion crlterla:Proactlve from
11
DATABAK.SVD
16 Observation
21 26 31
UCL 99.471
co • 7[), 7/ \ • \ / ~ Center = 30.452 c:
> 20 0
:::;; 0 LCL 0
-20 6 11 16 21 26 31
o b s e rv a tio n
![Page 129: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/129.jpg)
'" .~
a: f-
u
~
~ a.
., ~
a: f-
u
!!O ~ a.
0
a:
= > 0
:::;
125
300
250
200
1 50
100
50
0
- 50
250
200
1 50
100
50
0
ILlne Chart
Range Span:2
Center Llne:Speclfled
ControlLlm It5:3 Sigm a
Inclusion crlterla:Sollclted from DATABAK.SVD
, ti~~ l' t~ --- on· '''"' ::::::::~::~: ~:~::::::::A7\::;::::~:~:~::n:~:::::1 C - •••••• -_..... ~ ....... ~ Center= 11
6 11
M R Line Chart
Range Span:2
Controilim It5:3 Sigm a
16 21 26
Inclusion crlterla:Sollclted from DATABAK.SVD
31 36 o b s e r va tio n
4 1 46 51 56 61 66
UCl 1 24.1 28
Center 38
l C l 0
- 50 6 11 16 21 26 3 1 36 4 1 46 5 1 56 61 66
o b s e r vat io n
![Page 130: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/130.jpg)
Appendix 11
Control Charts for the 10% Trimmed Mean Approach
Confectionery BU
![Page 131: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/131.jpg)
Confectionery BU Page number
All Projects 128
Application proj ects 134
Collection projects 136
Creation projects 137
Proactive projects 138
Solicited projects 139
![Page 132: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/132.jpg)
300
'" 250
§ 200
a: f--
1 50 0
~
~ 100
a. 50
o
- 50
'" E
a: f--
200 0
.~ 175
~ a. 1 50
0 125
'" 1 0 0
a: 7 5
'" 50 .: > 25 0
~ 0
- 25
128
I Line CharI
Range Span:2 C e nle r Line: Spe elfle d
Conlrol Lim lIs: 3 Sigm a
Spill By: C h a r I N u m b e r
Cell:Charl1
A
Confectionery BU - All Projects Control Limits Calculated using 10% Trimmed Mean
UCl 107.997
20.526 r -~~ \ C - .. --- • • •• ~ -~ -- \ --B- - - - - - - - -~ - - _.r.o __ - - J>..,"' __ ~ N _~ __ ~ _______ ~ _)It __ ..... ~~_ ~ ~ ~ _____ ~ Center 6
M R Line Chart Range Span:2
6 11
Control Lim Its: 3 Sigm a Spill By:Chart Num ber Cell:Chart1
6 11
16 21
16 2 1
26 3 1 36 41
o b s e r vat io n
26 3 1 36 41
o b 5 e rv a tio n
46 5 1 56 61 66 7 1
UCl 107,469
Center 32.9
L C l 0
46 51 56 61 66 7 1
![Page 133: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/133.jpg)
E
~ f-
u
~
~ n.
0
Q)
'" Ct:
'" .!; > 0
::!:
129
300
Q) 250
§ 200
Ct: f-
150 u
~
~ 100
n. 50
o
- 50
250
225
200
1 75
150
1 2 5
1 0 0
7 5
50
ILlne Chart
Range Span:2
Center Llne:Speclfled
Conlrol Lim Its: 3 Sigm a
SplllBy:ChartNum ber
Cell:Charl2
MRLlneCharl Range Span:2
1 , 5
11
C onlrol Lim 115: 3 Sigm a
Spill By: C h a r I N u m be r Cell:Chart2
Confectionery BU - All Projects Control Limits Calculated using 10% Trimmed Mean
UCL 88.084
Cenler 14.439
16 21 26 3 1 36 41 46 5 1 56 61 66 7 1
o bs erv atio n
UCL 90.483
25 -I I _ :/:.'/\/ ' ... \ I il 'I ~ _ -=- 1 { :± l I-Cenler = 27.7
0 LCL 0
-25 6 11 16 21 26 3 1 36 4 1 46 51 56 61 66 71
Observation
![Page 134: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/134.jpg)
Q)
E
c:: f--
0
.~
~ Q.
0
cu
'" c
c::
'" c .-> 0 ::;;
130
350
300 Q)
E 250
c:: f-- 200
0 150
.~ 0
Q. 100
50
0
- 50
350
300
250
200
150
100
I Line Chart
Range Span:2
C e nte r Line: Spe clfle d
Control Lim Its:3 Sigm a
Spilt By: Chart Num ber
Cell:Chart3
A
B
C
Confectionery BU - All Projects Control Limits Calculated using 10% Trimmed Mean
~--------~-~-------------------------------------- -------
MRLlneChart
Range Span:2
6 11
Control Lim Its: 3 Sigm a Spilt By: Chart Num be r
Cell:Chart3
16 21 26 31 36 41 46 51
Observation
UCL 134 123
C e n te r 21.281
--------------------56 61 66 71
UCL 138.641
50 1 / \ I \ ,. \ ___ =- ~ f ""'\ ..... ~ iCe n te r = 42.4 4 3
0 LCL 0
-50 6 11 16 21 26 31 36 41 46 51 56 61 66 7 1
o b s e r vatic n
![Page 135: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/135.jpg)
300
.. 250
§ 200
cr I-
150 0
.~
~ 100
0-
50
0
- 50
.. §
cr I-
300 0
.~ 250 0
0-
200 0
., 1 50
'" cr 100
'" c: 50 > 0
:::;: 0
-50
131
ILlne Chart
Range Span:2
Center Llne:Speclfled
ControlLlm Ito:3 Sigm a
Spilt By:Chart Num ber
Cell:Chart4
Confectionery BU - All Projects Control Limits Calculated using 10% Trimmed Mean
-~------------------------------------------------------------
--------------------------------------------------------------------------------------6 11 16 21 26 31 36 41 46 51 56 61 66 7 1
o b s e r vatic n
M R Line C h art
Range Span:2
ControlLlmlto:3 S Ig m a Spilt By:Chart Num ber
Cell:Chart4
UCL 93.1 83
C e n te r 15.246
"'1- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -1- -1- - - - - - .. - - - 1 - - t- - - - - - , U C L 95.756
29 3 1 4
6 11 1 6 21 26 3 1 36 4 1 46 51 56 61 66 71
o b 5 e r vat io n
![Page 136: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/136.jpg)
300
" 250
E 200
cr: f--
- 150
" .!!!. ~ 100
Il.
50
o
-50
" E
cr: f--
225
" !!!. 200 0 ~ 1 75 Il.
1 50 0
" 1 25
'" 1 0 0
cr: 7 5
'" .~ 5 0
> 0 25 ::;
0
- 25
132
ILlne Chart
Range Span:2
Center Llne:Speclfled
Control Lim Its: 3 Sigm a
Spilt By:Chart Num ber
Cell:Chart5
Confectionery BU - All Projects Control Limits Calculated using \0% Trimmed Mean
if -------,- -,-----1 t - - - - - - - -, ~- - - - - - - - - - - t 1 - - - - - - - - - - - - - - - - - - - - - -- - - - - - - - - -= ---------, OCC 129.15
11
M R Line Chart
Range Span:2
ControlLlm It5:3 Sigm a
Spilt By: C h art N u m be r
Cell:Chart5
6 11
16 21
16 21
26 3 1 36 41
o b s e r vat io n
26 3 1 3 6 4 1
o b 5 e r vat io n
C e n te r 27 474
46 51 56 61 66 71
UCL 124.922
Center 38.243
LCL o
46 5 1 56 6 1 66 7 1
![Page 137: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/137.jpg)
133
§
II: ...
!.
a.
E
II: ... u . o
a.
o
II:
> o ::;
1 00
75
50
25
0
- 25
- 50
20
00
80
6 0
40
20
- 20
ILlne Chart
Range Span:
C • n t. r Lin" : S p. c If I. d ControlLlm Its:3 Sigm a
SplllBy:CharlNum ber Cell:Charl6
A
B
C
C
B
A
Confectionery BU - All Projects Control Limits Calculated using 10% Trimmed Mean
U C L
C e n Ie r
--------------------------------------------------------------------------------------1 LCL
MRLlnoCharl Range Span:2 ControlLlm Ite:3 81gm II
5 pili By: C h a r I N u m be r
Cell:Charl6
11 1 6 21 Observation
26 3 1 3 6 41
------------------------------------------------------------1 UCL
72.995
1 9 3 8 9
- 34 2 1 7
65.662
{\ 0 ( ). {\ ( ). .. '" ,\. ;, ) <} _ J 'r...... _ _ j , ... ;r '< / \ riC e n Ie r 20 1 63
L C L 0
11 16 2 1 26 3 1 3 6 4 1
a b s e r vat io n
![Page 138: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/138.jpg)
300
II> 250
§ 200
OC >-
150 0
~
~ 100
a. 50
0
- 50
300
250 §
0:: 200
>-1 50
.!1. 1 00
Il.
50
- 50
134
ILlne Chart Range Span:2 Center Line: Specified Control Lim Its: 3 Sigm a Spilt By: A p P IIC rea Cell:Chart1 Inclusion crlterla:Appllcatlon from DataConfectlonery.5vd
~ - - - - - - - - - - - - 411'""~~~-_ - - - - - .---. - ~ - - - ~- - - - -.-. - -~ - - - --~ - - ~ - _.-.;;. -..- - - - ~ 'Z z - - -~---------------------------------------------------------------------------------------
UCL 79.216
C en te r 16.737
h •• II ," .. ,. " ., ... 'liP' ,. • ,. ,. e, " ",', ,c p.,,.,.., .... ',',' .- .- p ., ., II II " ,. , • 'II II .. .- • " P' .. ,. ,. .. eo " •••• ' L C L - 45 .742
ILlne CharI Range Span:2
6 11
C e n Ie r Lin 0 : S poe If Ie d ConlrolLlm IIs:3 Sigm a Spilt By: A p P IIC re a Cell:Charl2
16 21 26 31 36
Observation
Inclusion crlterla:Applicatlon from OataConfectlonery.svd
~-------------------------------------------
41 46 51 56 61 66
1 , 5 , 6
c. _____ ~_ ~ _ -__ ~ ___ -:- _ ~ ___ ~ _ ~ ____ -_~ _____ ~ __ ~ _______ ~~ ____________ _ B
71
_______________________________________________________________ r _______________________ _
6 11 16 21 26 3 1 3 6 4 1 46 5 1 56 6 1 66 7 1 o b 5 e r v a tio n
UCL 1 1 2 208
C en te r 21.053
![Page 139: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/139.jpg)
., E
oc >-
u
.~ 0
c-
135
150
100
I Line Chart
Range Span: 2
Center Line: Specified
Control Lim Its: 3 Sigm a
Split By: Appl/Crea
Cell:Chart3
Inclusion crlterla:Applicatlon from DataConfectionery.svd
"j O B
UCL 80.903
Center 21.917
~----------------------------------------------------- __________________________________ 1 LCL -37.069 -50
6 11 16 21
Observation
26 31 36 41
![Page 140: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/140.jpg)
350
300 ., .S 250
OC I- 200
u 150 .!!!. 0 ~
0.. 100
50
a
-5 a
136
ILlne Chari
Range Span:2 Cenler Line: Specified
Con I r 0 I Lim It s : 3 S I g m a
Spill By: A p P I/C rea
Cell:Charl1 Inclusion crllerla:Collecllon from DalaConfecllonery.5vd
A
B
C
1 , 5
~------------~---------------------------------------- -------------------------------6 11 16 21 26 31 36 41 46 51 56 61 66 71 76
o b s e rv a lio n
UCL 120.285
C e n Ie r 16.492
![Page 141: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/141.jpg)
., ~
cr t-
o ~
~ 0..
§
a: .... u
~
a.
137
250
200
150
100
50
I Line Chart
Range Span:2
Center Llne:Speclfled Control Lim Its: 3 Sigm a
Spilt By: A p P IIC re a
Cell:Chart1 Inclusion criteria: Creation from DataConfectlonery.svd
A
c
1 . 5
UCl 136.559
C e n te r 24.667
o -t C
- 50
200
7 5
1 50
2 5
100
75
50
25
0
·26
·50
B
ILlne Chart
Rang. Span:
6 11
Center Line: Specified
ControlLim Its:3 Sigm a
Spilt By:Appl/Crea
Cell:Chart2
16 21 26 31 36
Observation
In clu a 10 n crlta ria: era atlo n fro m Delae 0 nfa ctlo n 8 ry.s vd
41 46 51 56 61 66 71
• ... - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -I U C L A
B
-I C JIIJ' \ ::.l. ' I "c:>at l " 2< "iIIIIIIO 7'= r- C e n te r \ _ \ r ,,/ /
C
~----------------------------------------------------------------------------------------
9 4 6 8 4
2 2 9
LA ~ LCL .48884
11 1 6 2 1 2 6 3 1 3 6
Observation
![Page 142: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/142.jpg)
350
300
'" E 250
a: 200 f-
u 150 .'!'. 0 ~ 100 n.
50
0
-50
138
ILlne Chart Range Span:2 Center Llne:Speclfled Con t r 0 I Lim It 5 : 3 S I g m a
Split By: Pro/Sollct Cell:Chart1 Inclusion criteria: Proactive from DataConfectlonery.5vd
A
B
C
1. 5
c ~-- -~ ~ ~.,_ ..,_.,- ............... --------------~r------------------------------------~- -----------------~---~-------------
6 11 16 21 26 31 36 41 46 51 56 61 66 71 76 81
Observation
UCL 132.715
C e n te r 22
![Page 143: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/143.jpg)
350
300 Q)
§ 250
OC >- 200
u 150 ,~ 0 ~ 100 (l.
50
0
·50
400
Q) 350
E 300
a: >- 250
2 00
.oa ~
1 5 a a. 1 a a
50
0
,50
139
I Line Chart Range Span:2 Center Line: Specified Control Lim Its: 3 Sigm a Spilt By: Pro/Sollct Cell:Chart1 Inclusion criteria: Solicited from DataConfectlonery.svd
1 , 5, 6
~~---------------~---------------------
C
B
ILlneCha't Range Span:2
6 11
Cente, Llne:Speelfled ControlLlm Its:3 Sigm a
Spilt By: Pro/Sollet
Cell:Chart2
16 21 26 31 36 Observation
Inclusion criteria: Solicited from DataConfectionery.svd
11 1 6 2 1 26 3 1 36
o b s e r \I a t io n
41 46
4 1 46
-------- UCL 121.799
C e n te r 20.579
51 56 61 66 71
1 , 5
UCL 1 25 ,85
C en te r 1 9.579
5 1 5 6 61 6 6 7 1
![Page 144: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/144.jpg)
140
., E
a: I-
o ., o
Cl.
E
<>: I-
!!. 0
0..
100
50
o
-50
300
250
200
1 50
1 00
50
0
- 50
ILlne Chari
Range Span:2
Cenler Line: Specified
Con I r 0 I L 1m Its: 3 S Ig m a
Spill By: Pro/Solicl
Celi:Chart3
Inclusion crllerla: Solicited from DataConfecllonery.svd
A
B
C
C
B
A
ILlne Chari Rango Span:
6 11
Con I. r Lin 0: S p. e Iflo d Con I r 0 I L 1m It 5 : 3 S Ig m a Sp lit By: Pro/So lIet ColI:Chart4
16 21 26 31 36
Observation
Inclusion erlterla:Solieltod from OataConfeetlonery.svd
C
B
11 1 6 21 26 3 1 36
o b s e r vat io n
U CL 59.478
C e n Ie r 13.825
lCl - 31.828
41 46 51 56 61 66 71
UCL 122.772
Cell te r 24.439
4 1 46 5 1 56 6 1 66 71
![Page 145: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/145.jpg)
141
100
'" §
a: 50
ILlneChart Range Span:2 Center Line: Specified Control Lim Its: 3 Sigm a Spilt By:Pro/Sollct Cell:Chart5 Inclusion criteria: Solicited from DataConfectlonery.svd
A UCL
>- I B
u C .~ C e n Ie r o c (l. o B
~---------------------------------------------------------------------------------------~LCL -50
6 11 16 21 26
Observation
63.226
18.773
-25.68
![Page 146: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/146.jpg)
Appendix 12
Control Charts for the Resampled Data's Mean
DairyBU
![Page 147: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/147.jpg)
Dairy BU Page number
All Proj ects 144
Application projects 147
Collection projects 149
Creation proj ects 150
Proactive projects 151
Solicited projects 152
![Page 148: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/148.jpg)
.§
'" .... u
.!!. ~ Q.
144
E
'" .... u
.!!. o
Q.
450
350
250
1 50
50
ILln. Cha,l
Rang. Span: C • n I. , Lin. : S p. c If I. d Conl,ol Lim lis: 3 Sigm a Spill By:Cha,1 Num b., C.II:Cha,11
---------------------
Dairy BU - All Projects Control Limits Calculated using Resamoled Data's Mean
---------------------------------------- =:: :~~ -:-: ~~::: ~-::~::::::: =--= :-:-:-=-:-:::: ~:~ :-=-=~:: =-=::-=::::::-: ~::""':':::: ~:-:-:::-:::::::
UCL = 61.386
Cente, = 18.645
LCL = -24.096 - 50
6 11 16 21 26 3 1 3 6 41 46 51 56 61 66 71 Observation
I Lin e C h a, I Ran g • Span:2 Cenle, Lln.:Speclfled
Con I' 0 I L 1m II. : 3 S I g m a Spill By: C h • ,I N u m be,
C.II:Cha,12 200
1 75
1 50
1 2 5
100
75 UCL 61.386
50
25
0 16 .. u-..4~ ~ r-, '-'::;
A- - - - - - ___ - - ? ~ - __ - I '\ _ --------.v_ .~--~----1:---~-:Jt-~--U-~-d-d<:O-----[center 18.645
- 25 LCL -24.096
- 50 11 16 2 1 26 3 1 36 4 1 46 5 1 56 61 66 71
o b 5 e r vat io n
![Page 149: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/149.jpg)
3 0 0
2 5 0 §
200 cr: ....
1 5 0
.!!. 0 1 00
a. 50
- 50
75
§ 50
cr: ....
2 5
.!!.
0 a.
- 25
- 50
145
ILln. Chari
Rang. Span: Conter Lln.:Sp.clfl.d
ConlrolLlm Its:3 Sigm a
Spill By: C h a r I N u m b. r C.II:CharI3
ILln. Chari Range Span:2
6 11
Conlor Lin.: Specified Conlrol Lim lis: 3 Sigm a
5 pili By: C h a r I N u m b 0 r C.II:CharI4
A
C
C
1 6 21
Dairy BU - All Projects Control Limits Calculated using Resamoled Data's Mean
26 31 36 41 46 5 1 56 61 66 71
o b 5 e r vat io n
1 , 6
6
~-----------------------------------~-~--------~-------------------------------------~-------------------------------------------------------------------------------------
11 1 6 2 1 26 31 36 41 46 5 1 56 61 66 71 Observation
UCL 61.386
Center 18.645
LCL -24.096
UCL 61 .386
C en te r 1 8.645
L C L -24.096
![Page 150: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/150.jpg)
146
175
1 5 a E
1 25
IX: a a >-
u 7 5
!. 5 a
a. 25
a
- 25
- 5 a
1 a a
~
E 75
IX: >-
a.
5 a
2 5
a
- 2 5
- 5 a
ILln.Chart Range Span: c. n t. r L In a: S p. c Ifl. d ControlLlm It.:3 81gm a
Spilt By:Chart Num bor
Coll:Chart5
1 1. 5
Dairy BU - All Projects Control Limits Calculated using Resampled Data's Mean
U C L 6 1 .3 8 6
C e n te r 1 8 645
-s- - - - --A- - - - - - - - - - - -~- - - - .. l! l! :z ;i'e- & - ~ - - - - - - - - - - - - - - - - - -- - - - - - - - - - - - - ~ - - -6- -It- - - - - - - - - - - - - - - - - - - - - - - - -
ILlneChart
Range Span
11
C e n te r lin a: 5 p. c iff. d ControlLlm It.:3 Sigm a
Spilt By: Chart Num bar
Coll:Chart6
1 6 21 26 3 1 3 6
Observation
41 46 51 56 6 1 66 71
L C L
--------------------------------------------------------------------------rUCL A
B
C C e n te r C_ _ _ _ _ __ •
~------------------------------------------------------------------------------------~-------------------------------------------------------------------------------------~LCL
11 1 6 21
o b s e r vat io n
-24.096
6 1 .3 8 6
1 8 645
-24 096
![Page 151: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/151.jpg)
E
'" ... -<.>
.!!. 0
Q.
147
§
'" ... <.>
.!!. o
Q.
150
100
50
o
ILln. Chari Rang. Span:2 C • n I. r Lin. : S p • c If I. d Can I, a I L 1m lis: 3 S Ig m a Spill By: A p p IIC ,. a C.II:CharI1 Inclusion crllorla:Applicallon from OalaOalry.svd
A
B
C
C
B
A
-------- ______________________________ 1 UCL
C en te'
-----------------------------------------------------------------------------------1 LCL
1 00
-50
ILln. Chari Rang. Span:2 C. n I. r Lin 0 : S p. c If I. d C ont,ol Lim Its: 3 Sigm a Spill By: A p P IIC r. a C.II:Chart2
11 1 6 21 26
Inclusion crltorla:Applicallon from OalaOalry.svd
3 1 36 41 46 51 5 6 61 66 71 Observation
72.795
1 7.664
-37.467
'"~ - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - r UCL 72.795
A ~ I ,.",,, ~ " .... ~ )u'~::l C " .. " I'\r· ••• ~/~ ~ nA 1t f
::1 L 11"'~ 0
B -----------------------------------------------------------------------------------~----------------------------------------------------------------------------------1 LCL -37.467
·50 11 16 21 26 31 36 41 46 51 56 61 66 71
o b s e r vat io n
![Page 152: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/152.jpg)
148
'" .~
a:: >-
u
.!!!, o a.
200
150
100
50
o
- 5 0
I Line Chart Range Span:2
Center Line: Specified ControlLlm Its:3 Sigm a
Spilt By:Appl/Crea
Cell:Chart3 Inclusion crlterla:Applicatlon from DataDalry.svd
A-----------------------------------------------------------------------------------~ ______ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~-----L
6 11 16 21
Observation
26 3 1 36 41 46
UCL 72.795
C e n te r 17.664
LCL -37.467
![Page 153: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/153.jpg)
1 50
., E
100
0:: I-
u 50
.~
~ a..
0
-50
149
ILlne Chari Range Span:2 Cenler Llne:Speclfled Con I r 0 I L 1m Its : 3 5 Ig m a 5 p III By: A p P IIC rea Cell:Charl1 Inclusion crllerla:Collecllon from DalaDalry.svd
6 1 1 16 21 26 3 1 36
Observation
UCL 51 .696
C e n te r 1 2.948
LCL - 25.8
41 46 51 56 61 66 71
![Page 154: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/154.jpg)
200
<I>
§ 1 50
C<:
>-100
.!!, 0
50 B.
0
- 50
1 00
§
C<:
>- 5 0
.~
B.
- 50
150
ILlnoCha,1 Rang. Span:
C. n 10' Lin. : S p. < If I. d Conl,olLlm 115:3 Sigm a Spill By: " p p I/C , •• Coll:Cha,11 Inclusion <,llo,la:C,o.llon from OalaO.I,y.svd
" B
C
C
B 2
11 16 21 26 3 1
o b 5 e r vat io n
ILlnoCha,1 Range Span:
Con I. , Lin 0 : S p e < If I. d Conl,ol Lim Its: 3 Sigm a
Spill By: " p p I/C 'e a ColI:Cha,12
Inclusion crlterla:Creatlon from DataDalry.svd
UCL
C en te ,
36 4 1 46 5 1 56 6 1 66
;---------------------------------------------------------------------------------------1 UCL
B
--------~-------------------------------------------------------C
C e n te r
C - - - - -- - -- - ------- -- --- ---~ -~ ---~ ::-:---- - -~ B ----------------------------------------------------------------------------------------
11 1 6 o b s e r vatic n
96.095
22.07
96.095
22.07
![Page 155: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/155.jpg)
250
§ 200
a: >- 1 50
u
.!!, 1 00 0
Q. 50
0
- 50
1 7 5
.. 1 50
§ 1 25
a: 1 00 >-
7 5 u ,!!, 50
~ 25 Q.
0
- 25
- 50
- 75
151
ILlne Chart Range Span:
Conter Llno: Specified Control Lim Its: 3 Sigm a Split By: Pro/Soliel Cell:Ch.rI1
Inclusion criteria: Proactive from DataDairy.svd
A
B
C
C
B
1 . 5
---------------------------------------------------------------------------------------
ILln. Chari Range Span:2
6 11
Con Ie r Lin 0 : S pee if I. d ConlrolLlm Ils:3 Sigm a Split By: Pro/Soliet Cell:Charl2
1 6 21 26
Inc Ius Ion c r It. r I a : Pro act Iv e fro m 0 a taD air y .5 V d
3 1 36 41 4 6 5 1 56 6 1 66 71 o b 5 e r vat io n
----------------------------------------------------A
B
5
UCL 104.096
C en te r 25.379
UCL 104.096
C • ~-' J "'- e.J. ~ 4I\?-c:- I Center Ic V ~ __ • • ___ _ 25,379
~~~~~~~~~~~:---------------------------------------------------------------------------~-------------------------------------------------------------------------------------- L C L -53.338
6 11 1 6 2 1 26 3 1 3 6 4 1
o b 5 e r vat io n
![Page 156: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/156.jpg)
152
E
'" >-
250
200
150
.!!. 1 00 o
C1. 5 0
ILlneChart Ring. Spln:2 C. n t. r Lin.: S p. clfle d ControlLlm Ito:3 Sigm a Split By: Pro/Sollct C.II:Chartl
Incluolon crlterla:Sollclted from DalaDalry.svd
.~---------~----------
o ;-e-----
·50
300
.. 2 5 0 §
'" 2 0 0
>-1 50
" .!!. 0 100
C1.
50
~---------------------------------------------------------------------------------------
ILlne Chart Range Span:
<0
C en t. r Lin e: S p e clfle d Control Lim Its: 3 Sigm a Spilt By: Pro/Sollct C.II:Chart2
<0
N
<0
N
Inclusion crlterla:Sollclted from DataDalry.svd
'" o b s e r vat io n
<0
'"
o ~t::::~:::: :~:: :~-_______ ~TI:: ~:::: :~: ~:~:: ~: ~::: :-: _ ':"!' ___ ?'_~: :~: :~::-::::::
UCL 58.876
Cenler 13.738
LCL ·31.4
UCL 58.876
Center 13.738
----------------------------------------------------------------------------------------1 LCL ·31.4 ·5 0 <0 <0
<0 N M
o b s e r vat to n
<0
"' <0
<0
<0
![Page 157: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/157.jpg)
153
E
'" >--
.~ o
100
50
ILlne Chart Range Span:2 Conter Lln.:Speelfled Control Lim Its: 3 Sigm a Split By: Pro/Sollet Cell:Chartl Inclusion erltorla:Solielted from OataOalry.svd
A
B
C
0. 0 C
B
" §
'" >--
.~ o
0.
·50
1 50
1 00
50
A
ILlne CharI Range Span:2
6 11
Conler Lln.:Speelfled Conlrol Lim lIs: 1 Sigm a Spill By:Pro/Soliel C.II:CharI4
1 6 21 26
Inclusion erlterla:Solieltod from OataOalry.5vd
A ________ _
31 36 41 46 51 56 61 66 71
o b s e r vat io n
o ~==== ________ ~ ___________ J ____________________________ _______________________________ _
- 50 N
o b s e r vat io n
U C L 58.876
C en te r 1 3.738
L C L ·31 .4
UCL 5 8 B 7 6
C en te r 1 3 .7 3 8
L C L - 3 1 .4
![Page 158: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/158.jpg)
Appendix 13
Control Charts for the 1/1000 Probability Limits
Beverage BU
![Page 159: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/159.jpg)
Beverage BU Page number
All Proj ects 156
Application projects 166
Collection projects 171
Creation projects 172
Proactive projects 175
Solicited projects 177
![Page 160: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/160.jpg)
400
350 Q)
E 300
a:: 250 ....
200 0
.!!!. 0
150
0.. 100
50
a
- 5 a
300
250 ., §
200 a:: ....
150 0
.!!!. 100 0
0..
50
a
-5 a
156
ILlne Chart
Range Span:2
Control Lim Ils:Alpha = .001
Spilt By: Chart Num ber
Cell:Chart1
Beverage BU - All Projects Control Limits Calculated using Probability Limits 111000
UCL
; , \ , .. I \ ~ I , I \. " I .. ~ _ _ I- C e n te r
<D <D <D <D <D <D co N N ('") ('") .... .... '" '" <D <D .....
Observation
I Lin e C h a rl Range Span:2 Con I r a I Lim II s : A I P h a .001 Spill By: Chart Num be r
Cell:Charl2
..r - - - - - - - - - - - - - - - - - - - -1- I- - - - ~ - - - - - - - - - - - - - - - - - - - ;J".- t- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1- U C L
i aJIt:~== _I U hta-sL ~ ~ l:..J -= __ , /' ~ I t C e n te r -=--- ~ C~ 'J...=---..l
<D <D <D <D <0 <0 <0
N N ('") ('") .... .... '" '" <0 <0 ..... o b s e r vat io n
256.664
49.085
107.144
21.7 a 4
![Page 161: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/161.jpg)
157
300
250
'" E .- 200
a:: f--
150 0
.~ 0 100
Il.
50
0
- 50
250
'" 2 0 0 E
a:: 150 f--
0 100 .~
~ Il. 50
0
-50
I Line Chart
Range Span:2 Control Lim Its: Alpha: .001
Split By:Chart Num ber
Cell:Chart3
I Line Chart Range Span:2
<D
Control Lim Its:Alpha = .001
Split By:Chart Num ber
Cell:Chart4
<D
N <D
N <D
M M ..,.
Observation
<D ..,. '"
<D
'" <D <D co
UCL
C e n te r
....
UCL
j ;J.U~ssl iN.'1U4ifL~iiMJ .. ~. ~1L tcenter
co C!' N
co N
co M M ..,.
o b s e rv a tlo n
co
'" <D
'" <0 co co ....
178.14
31.38
143.373
25.732
![Page 162: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/162.jpg)
300
250
" § 200
a: I-
150 u
" ~
100
n. 50
o
- 50
400
350
" E 300
a: 250 I-- 200 u
" -~
150
n. 100
50
0
- 5 0
158
I Line Chart
Range Span:2
Control Lim Its:Alpha = .001
Split By: Chart Num ber
Cell:Chart5
Beverage BU - All Projects Control Limits Calculated using Probability Limits 1/1000
----------------------------------------------------~ UCL 179.229
-I _ Jt ',,.(1\ " /\ I V \ A /\ _ ~Center = 53.465
I Line Chart
Range Span:2
to
Control Lim Its: Alpha = .001
Spilt By: C h art N u m be r
Cell:Chart6
to
to N
to N
to N
to N
CD
'" '" ..,. Observation
<0
'" ..,. o b s e r va tio n
to ..,. on to on to
to to ....
-.- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - _p- U C L
(Q ..,. '"
<0
on to to to
C e n te r
147.619
30.394
![Page 163: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/163.jpg)
400
350 Q)
E 300
a:: 250 >-
200 0
.~ 150 ~ a. 100
50
0
-50
300
250
'" § 200
a:: >-
150 0
~ 0 100
a. 50
0
- 5 0
159
ILlne Chart Range Span:2 Control Lim Its:Alpha = .001 Split By: Chart Num ber Cell:Chart7
Beverage BU - All Projects Control Limits Calculated using Probability Limits 1/1000
UCL
J T ... \ J.... • .. _ {.. I " " Lee n te r
ILlne Chart Range Span:2
CD
Control Lim Its:Alpha = .001 Split By: Chart Num ber Cell:Chart8
<D
'" '"
CD
'"
<D
'"
<D
'"
<D
'" '" " o b 5 e rv a tio n
<D
'" " Observation
<D
"
<D
...,
...,
<D ...,
<D ...,
<D
<D
<D <D
CD co
"
"
UCL
C e n te r
238.234
60.648
1 16.541
28.352
![Page 164: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/164.jpg)
160
Q)
E
a: >--
u .'!!. o
100
50
I Line Chart
Range Span:2
ControlLlmlts:Alpha .001
Spilt By:Chart Num ber
Cell:Chart9
Q. a
-50
250
Q) 200
§
a: 150 >--
u 100 !!!. 0
Q. 50
a
- 50
<D
I Line Chart
Range Span:2
<D
Control Lim Its: Alpha = .001
Split By: Chart Num ber
Cell:Chart10
<D
N
<D
N
<D N
<D
N
<D .., .., ..,. Observation
<D .., .., ..,. Observation
<D ..,.
<D ..,.
Limits 1/1000
"'
'"
<D
"'
<D
'"
<D
<D
<D <D
<D <D r-
UCL 65.7
C e n te r 20.127
LCL -25.447
U CL 160.074
C e n te r 35.31
![Page 165: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/165.jpg)
200
., E
150
a: f- 100
u
.!!!, 0 50 ""-
0
-50
200
., E
150
a: f- 1 00
u
~ o 50 ""-
o
-50
161
I Line Chari Range Span:2 ConlrolLlm Ils:Alpha = .001
Spill By: C h a r I N u m be r Cell:Charl11
Limits 111000
UCL 93.882
Cenler 22.648
Fr." ,. ,rr" : Pl".... ,r., o. 4 ,p" "r, LCL to to <0 co to <0 co
-48.586
I Line Chari Range Span:2
Conlrol Lim lis: Alpha = .001 Spill By: C h a r I N u m be r Cell:Charl12
<0
'"
<0 N
N M M V V ~ ~ to <0
<0 N
Observation
<0 .., .., ..,. o b s e rv a tlo n
<0 ..,. '"
<0
'" <0 <0 <0
I'-
UCL 106.29
C e n te r 27.141
I'-
![Page 166: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/166.jpg)
350
300
" § 250
a:: 200 t-
u 150 ~
~ 100 ~
5 a
a
-5 a
250
" 200
§
a:: 150 t-
u 100 "'. 0
~ 50
a
- 5 a
162
I Line Chart
Range Span:2
Control Lim Its: Alpha = .001
Split By:Chart Num ber
Cell:Chart13
I Line Chart
Range Span:2
<0
Control Lim Its: Alpha = .001
Split By:Chart Num ber
Cell:Chart14
co
'" co
'"
Beverage BU - All Projects
co .., .., ... Observation
co ...
Limits 111000
'" <0
'" <0
<0
co
UCL 125.55
C e n te r 32.1 1 3
.....
-----------------------------~ UCL 87.748
C e n Ie r 20.887
- - - - - - - - - - - - - - - - - - -; - - - - - - - - - - - -; -; - - - - - - - - ; - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -,-,- ,- - ; - - - - - - - - -, L C L <0
"' co co
-45.973 <0 co
N co N
<0 .., .., ... Observation
<0 ... '" <0 .....
![Page 167: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/167.jpg)
163
., §
0:: I-
u
'" o
250
I Line Chart
Range Span:2
Control Lim Its:Alpha .001
Split By: Chart Num ber
Cell:Chart15
., 200
E
0:: I-
u
.~ 0
a.
150
100
50
0
- 50
I Line Chart
Range Span:2
CD
Control Lim Its: Alpha = .001
Spilt By: Chart Num ber
Cell:Chart16 100
50
a. 0
-50 CD
CD
CD
N
N
CD
N
CD
N
CD
'" '" '" o b s e r vatic n
CD
'" '" '" o b s e r vatic n
CD ..,.
CD ..,.
Limits 111 000
'"
'" CD
'"
CD
'"
CD
CD
CD
CD
CD
CD r--
r--
UCL 128.485
C e n te r 30.465
UCL 65.393
C e n te r 18.07
LCL -29.253
![Page 168: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/168.jpg)
164
Q)
E
cr: .....
0
.~ 0
a.
Q)
§
cr: .....
o
.~ o
150
100
50
0
-50
100
50
a. 0
- 50
I Line Chart
Range Span:2
Control Lim Its:Alpha = .001
Spilt By:Chart Num ber
Cell:Chart17
[--------
I Line Chart
Range Span:2
co
ControlLlmlts:Alpha .001
Split By: Chart Num be r Cell: Chart 18
co N
co N
co M M ....
o b s e rv a tio n
co ....
Limits 111 000
'" co
'" co co co '"
UCL 1 1 6.977
C e n te r 26.769
UCL 62.542
C e n te r 17.7 16
------------------------------------------------------ _________________________________ c LCL - 27.105
<0 co N
co N
<0
Observation
<0 .... '" <0
'" <0 <0 <0
![Page 169: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/169.jpg)
100
Q)
.~
II:: 50 f-
u
.C!!. o
a. 0
- 50
165
ILlne Chart Range Span:2
ControlLlmits:Alpha .001 Spilt By: Chart Num ber
Cell: Chart 19
Beverage BU - All Projects Control Limits Calculated using Probability Limits 111000
UCL 76.524
Center 20.059
----------------------------------------------------------------------------------------1 LCL -36.406
<0 <0
o b s e r va tio n N
<0 N '"
![Page 170: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/170.jpg)
166
400
350 CI>
E 300
a:: 250 f-
200 0
CI> .- 150 ~ "- 1 0 0
5 0
0
- 5 0
250
CI> 200 §
a:: 150 f-
0 100 ~
~ "- 5 0
0
- 5 0
ILlne Chart
Range Span:2
Control Lim Its:Alpha
Spilt By: A p P IIC rea
Cell:Chart1
.001
Inclusion critarla:Appllcatlon from DataBeverage.svd
'" '" '" '" '" ,., '"
Observation
ILlne Chart
Ranga Span:2
Control Lim Its:Alpha
Spilt By: Appl/Crea
Call:Chart2
.001
Inclusion criteria: Application from DataBava raga.svd
'" ... '" '" '" '" '" '" ....
UCL 215.37
C e n te r 38.451
UCL 92.57
Center 23.127
L • • • II ',-, .... P r ...... - - . . . ,. .. " ,.,. ... ,. ,. ,. T ,. It 'It ", ',' "I" ,e, - ., ., If If II P ,. ,. .. If - • • • • .. • • ... L C L - 4 6 .3 1 6 CD <0 (C) CO CO CD -
'" '" '" Observation
![Page 171: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/171.jpg)
250
" 200 §
a:: 150 >-
u 100
.~
:: a. 50
0
-50
250
" 200 §
a:: 150 >-
CJ 100 .~
:: a. 50
0
- 50
167
ILlne Chart
Range Span:2
Control Lim Its:Alpha
S p II t By: A p P IIC rea
Cell:Chart3
. a a 1
Inclusion crlterla:Appllcatlon from DataBeverage.svd
ILlne Chart
Range Span:2
<0
Control Lim Its:Alpha
Spilt By:AppllCrea
Cell:Chart4
<0
.001
N <0
N <0
'" ... o b s e r val io n
In clu 510 n crlle ria: A p P Ilcatio n fro m DataBe ve rag e.5 vd
<0 N
<0
N <0
'" ... o b s e r vallo n
<0 ... "' <0
"' <0
<0
<0
<0
<0
UCL 103.864
C e n Ie r 21.507
UCL 108.997
C e n Ie r 28,056
![Page 172: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/172.jpg)
200
E 150
0:: f- 100
~ 0 50 0..
0
- 50
200
" E 1 50
0:: f- 100
u !!!. ~ 50 0..
0
- 50
168
ILlne Chart
Range Span:2
Control Lim Its:Alpha
Spilt By:ApplfCrea
Cell:Chart5
.001
Inclusion crlterla:Applicatlon from DataBeverage.svd
ILlne Chart
Range Span:2
<0
Control Lim Its:Alpha
Spilt By:ApplfCrea
Cell:Chart6
.001
<0
N co N
co
'"' Observation
Inclusion crlterla:Applicatlon from DataBeverage.svd
CD N
<0
N
o b s e rv • tlo n ...
co
co ...
co
'"
co
'"
co
CD
<0
<0
'"
UCL 1 39 42
C e n te r 34 .901
,...
UCL 117.907
Center 27.718
,...
![Page 173: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/173.jpg)
169
'" E
a:: f-
~ 0 ~
0..
350
300
250
200
1 50
100
50
-50
250
'" 200 E
a:: 150 f-
u 100
.~ 0
0.. 50
0
- 50
ILlne Chart
Range Span:2
Control Lim Its:Alpha
5 p IiI By: A p P I/C rea
Cell:Chart7
.001
Inclusion crlterla:Applicallon from DataBeverage.svd
ILlne Chart
Range Span:2
<0
ControlLlm Its:Alpha
Spilt By:Appl/Crea
Cell:Chart8
<0
.0 0 1
N <0
N <0
'" .... o b s e r val io n
Inclusion crlterla:Appllcation from DataBeverage.svd
<0 <0 <0
N <0 ..,
o b s e r vat io n
<0
....
<0
"'
"'
<0
"'
<0
"'
<0
<0
<0
<0
<0 <0
UCL 1 12.233
C e n Ie r 28.127
UCL 103.027
C e n Ie r 27.169
LCL -48.689
![Page 174: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/174.jpg)
170
150
Q)
§ 100
II: f-
u 50
.~
~ <>.
0
- 50
100
Q)
E
II: 50 f-
" Q)
o
<>. 0
- 50
ILlne Chart
Range Span:
Control Lim Its:Alpha
Spilt By: A p P I/C rea
Cell:Chart9
.001
Inclusion crlterla:Applicatlon from DataBeverage.svd
UCL 83.1 12
Center 23
----------------------------------------------------------------------------------------1 LCL
ILlne Chart
Range Span:2
co
Control Lim Its: Alpha
Spilt By: A p P IIC rea
Cell:Charl10
co
.001
'" co
'" co
o b s e r vat io n
Inclusion crlterla:Applicallon from DataBeverage.svd
.,. co
'" co co co
-------------------------------------------------------~,--------------------------------, UCL
C e n Ie r
----------------------------------------------------------------------------------------rLCL
co co
o b s e r vatic n '" co
'"
- 37.1 1 2
59.283
1 6.909
-25 464
![Page 175: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/175.jpg)
400
350
'" § 300
c:: 250 f-
200 u
'" .- 150 0
a. 100
50
0
- 50
'" E 50
c:: f-
u
. ~ 0 ~ 0 a.
- 50
171
ILlne Chart
Range Span:2
Control Lim Its:Alpha
Spilt By: A p P IIC rea
Cell:Chart1
.001
Inclusion crlterla:Coliection from DataBeverage.svd
UCL 187.914
-f _ \I \ _ ,", \I _ • ~ ;ns= ~ C e n te r 57.901
ILlne Chart
Range Span:2
6 11
Control Lim Its:Alpha
Spilt By: A p P IIC rea
Cell:Chart2
16
.001
21 26 3 1 36
o b s e r vat io n
Inclusion crlterla:Collectlon from DataBeverage.svd
41 46 51 56 61 66 7 1
--------------------------------------------------------I UCL
.... , ( )
t '" ~ • ( - • )
( I \ • ICe n te r
----------------------------------------------------------------------------------------, LCL
11 16 21 Observation
26 3 1 36
65.274
14.081
- 3 7 .1 1 1
![Page 176: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/176.jpg)
300
" 250
.~ 200
0:: I-
150 ()
.!!!. 0 100
"-50
o
·50
300
" 250
~ 200
0:: I-
1 50
!!!. 100
"-5 0
0
. 5 0
172
ILlne CharI
Range Span:2
Conlrol Lim 11.:Alpha
5 pilI By: A p P IIC rea Cell:Charl1
.001
Inclusion crllerla:Creallon from DalaBeverage.svd
ILlne Chart Range Span:2
Control Lim It.:Alpha 5 p lit By: A p P IIC rea Cell:Chart2
<0
.0 0 1
N "' N '"
Inclusion crlterla:Craation from DataBeverage.svd
<0
o b 5 e r vat 10 n
<0 ..,. '"
<0
'" <0 <0 <0
UCL 176.222
Center 40.127
UCL 170.604
C e n te r 61 254
PI' U P'TT" 1" ,,.,,., fl'.' i LCL to ..... co ..... (0 to <0 (0 co
·48.097 N "It I,() <0 <0
o b s e r vat io n
![Page 177: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/177.jpg)
Q)
§
a:: >-
" Q) .-~ Q.
173
300
Q) 250
.§ 200
a:: >-
150
"
I Line Chart Range Span:2 Control Lim Its:Alpha Split By: A p P IIC rea Cell:Chart3
.0 0 1
Inclusion crlterla:Creation from DataBeverage.svd
~
~ Q.
100
50
0
·50
ILlne Chart Range Span:2
<0
Conlrol Lim Ils:Alpha Spill By: A p p IIC rea Cell:Charl4
N
.001
<0
N
In clu • 10 n crlle ria: C re atlo n fro m DalaBe ve rag e.s vd
150
100
50
0
<0
'"' '"' ... o b s e r va tio n
<0 ... "' <0
"' <0
.....
UCL 1 18.108
C e n Ie r 27.21 1
UCL 97.062
C en Ie r 27.535
---------------------------------------------------------------------------------------1 LCL - 41.991 ·50
<0 <0 <0 • • t~ • • ,
<0
'" <0
'" '" Observation "'
<0 <0
<0
![Page 178: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/178.jpg)
" § 100
II: f-
u 50 .!!'.
Q.
0
·50
§ 100
II: f-
u 50 !!'.. 0
Q.
0
·50
174
Illne Chart
Range Span:2
Controilim Its:Alpha
Split By: A p P I/C rea
Cell:Chart5
.0 0 1
Inclusion crlterla:Creatlon from DataBeverage.svd
UCL 1 1 9.831
C e n Ie r 28.268
Illne Chart
Range Span:2
Control lim Its:Alpha
Split By: A p P I/C rea
Cell:Chart6
.001
<0
N <0
N <0
o b s e r vat io n ... <0 ... <0
'" co co t--
Inclusion crlterla:Creation from DataBeverage.svd
---------------------------------------------------------rUCL
C e n Ie r
to <0 to LCL N
o b s e r vat io n
98.615
24.383
·49.849
![Page 179: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/179.jpg)
300
.. 250
§ 200
a: f-
1 50 0
!!!. 0 100
!l.
50
0
·50
400
350 .. E 300
a: 250 f-
200
" - 150 0
!l. 100
50
0
·50
175
ILlne Chart
Range Span:2
Control Lim Its: Alpha
Sp lit By: Pro/So Ilet
Celi:Chart1
.001
Inclusion criteria: Proactive from DataBeverage.svd
6 11 1 6 21 26 3 1 36
o b 5 e r vat io n
ILlne Chart Range Span:2
Control Lim Its:Alpha
Spilt By: Pro/Soliet
Cell:Chart2
.001
Inclusion erlterla:Proactive from DataBeverage.svd
UCL
C e n Ie r
41 46 5 1 56 6 1 66 71
___________________________________________ 1 UCL
C e n te r
6 11 16 21 26 3 1 36 41 46 5 1 56 61 66 71
o b 5 e r v a tlo n
2 1 3 .1 97
6 1 .563
190 676
6 9.6 2
![Page 180: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/180.jpg)
350
300 " ,S 250
a: I- 200
u 150
~ 0 ~ 100 "-
5 0
0
-50
250
200 §
a: 150 I-
~ 1 00
0
"- 5 0
o
- 50
176
Illne Chari Range Span:2 Con I r 0 I lim 115 : A I P h a Spill By: Pro/Sollel Cell:Charl3
.001
Inclusion erllerla:Proaellve from DalaBeverage.svd
UCL 165.684
1 \Jiiu6 ~ '= ___ J; ~J-...r~ l' • ." ~ ''1 •••• ~JILiiJ; L .. ~ rCenter = 40.254
Illne Chart Range Span:2
6
Coniroilim lis: Alpha S p II I By: Pro /S 0 II e I
Cell:Charl4
11 16
.001
21 26 3 1 36
o bs erv atio n
Inclusion erllerla:Proaetlve from DataBeverage.svd
6 11 16 21 26 3 1 36 o b 5 e r vat io n
41 46 5 1 56 61 66 7 1
UCL 1 34 55
C en te r 36.258
41 46 51 56 6 1 66
![Page 181: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/181.jpg)
400
350
'" § 300
a:: 250 ....
200 u
'" '- 1 50 ~ a. 100
50
0
·50
300
'" 2 5 0
§ 200
a:: ....
150 u
.!!!. 0 100
a. 50
0
·50
177
ILlne Chart Range Span:2 Control Lim Its:Alpha Split By: Pro/Sollct Cell:Chart1
.001
Inclusion criteria: Solicited from DataBeverage.svd
ILlne Chart Range Span:2
6 11
ControlLlm Its:Alpha Split By: Pro/Sollct Cell:Chart2
16 21 26 31
.001
Inclusion criteria: Solicited from DataBeverage.svd
8 11 16 21 26 3 1
UCL 208.362
C e n te r 36.775
36 41 46 51 56 61 66 7 1
Observation
UCL 1 1 1.245
C e n te r 21 .056
36 41 46 51 56 61 6G 7 1
Observation
![Page 182: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/182.jpg)
200
" § 150
n: t- 100 u
.!. ~ 50
11.
0
·50
178
ILlne Chari
Range Span:2
Conlrol Lim Ils:Alpha
S p II t By: Pro /S 0 II c I
Cell:Charl3
.001
Inclusion crllerla:Solicited from DalaBeverage.svd
ILlne Chari
Range Span:2
Control Lim Its:Alpha
Spill By: Pro/Sollcl
Cell:Chart4
11
.001
16 21 26 31
Inclusion crllerla:Sollclted from DalaBeverage.svd
-------
36
Observation
UCL 1 95.3 1 2
C e n te r 34 .01 4
41 46 51 56 61 66 71
UCL 106.785
C e n Ie r 29.7 1 ~
L........... ppp •• ~..... PPP •• ~~ ····-P ••• ~~ Fr.'. PP.'. 'cp" 4 LCL ·47 348
6 11 1 6 21 26 3 1 36 4 1 46 5 1 56 61 66 71
Observation
![Page 183: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/183.jpg)
400
350 .. § 300
a:: 250 f-
200 " .. - 150 ~
Q. 100
50
0
- 50
§ 100
a:: f-
" 50 .~ 0
Q.
0
- 50
179
Illne CharI
Range Span:2
Conlroilim Ils:Alpha = .001
Spill By: Pro/Sollcl
Cell:Charl5
Inclusion crllerla:Sollclled from DalaBeverage.svd
Illne Chart
Range Span:2
6
Conlroilim ils:Alpha Spill By: Pro/Sollel
Cell:Charl6
11
.001
16 21 26 31
Inclusion crlleria:Sollclled from DalaBeverage.svd
36
o b s e r vatic n
UCL 149.05
Center 28.535
4 1 46 51 56 6 1 66 71
U C L 83.976
C e n te r 21.282
---------------------------------------------------------------------------------------1 LCL -41.413 , 6 11 16 21 26 3 1 36 41 46 5 1 56 61 66 7 1
Obs&rvation
![Page 184: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/184.jpg)
300
'" 250
E
200 a: f-
150 u
~
~ 100
Il.
50
0
·50
250
'" 200 §
a: 1 50 f-
u 100
.~
~ Il. 50
0
·50
180
I Line Chart
Range Span:
Control Lim Its:Alpha
Spilt By: Pro/Sollct
Cell:Chart7
.001
Inclusion crlterla:Sollclted from DataBeverage.svd
U C L 79.6 1 2
Center 19
t - - - - - - -, -, -, - -, - - - - - ;- - - - - - - - - ,- ,- - - - - - - - -, - - - ,- - - - - - - - - - - - - - - ,- - - - - - - -; - -, - - - - ,- ,- ;- ;- - - - - -, -, -, - ,- - - - - - - - 1 L C L ·41.612
6
ILlne Chart Range Span:2
11
Control Lim Its:Alpha
Split By: Pro/Sollct
Cell:Chart8
16
.001
21 26 3 1 36 41
Observation
Inclusion crlterla:Sollclted from DataBeverage.svd
6 11 16 21 26 3 1 36 41
Observation
46 51 56 61 66 71
U C L 155.672
C e n te r 3 1 324
46 5 1 56 61 66 7 1
![Page 185: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/185.jpg)
200
'" E 1 5 0
II:: >- 100
u .!!!. ~ 50 0..
0
- 50
150
'" ~
a: 100 >-
u
'" .- 50 ~ 0..
a
- 5 0
181
(Line Chart
Range Span:2
Control Lim Its:Alpha
Split By: Pro/Sollct Cell:Chart9
.001
Inclusion crlterla:Sollclted from DataBeverage.svd
ILlne Chart Range Span:2
6
Control Lim Its:Alpha Spilt By: Pro/Solie!
Cell:Chartl0
11 16 21 26 3 1
.001
Inclusion crlterla:Sollclted from DataBeverage.svd
UCL 106975
Cenler 25.493
36 41 46 51 56 61 66 71
o b s e r vallo n
UCL 91 .699
C e n te r 24.38
t - - - - - - - - -, - -, - - - - - - - "7 -, - - - - - - - - ~ ~ - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -, - - - - - - - - - -; - - - - - - ,- - - - - - - - 1 L C L ·42 938
6 11 16 21 26 3 1 36 41 46 51 56 61 66 71
o b s e r vat io n
![Page 186: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/186.jpg)
182
" E
100
C( 50 .... ()
" o
0.. 0
- 50
100
E
C(
.... 50
()
" ~ 0..
0
- 50
ILlne Chart Range Span:2 Control Lim Its:Alpha
Split By: Pro/Sollct Cell:Chart11
.001
Inclusion crlterla:Sollclted from DataBeverage.5vd
UCL 72.632
C e n te r 1 7 .394
ILlne Chari Range Span:2
6 11
ConlrolLlm Its:Alpha Split By: Pro/Sollcl Cell:Chart12
16 21 26 31
.001
Inclusion crlterla:Sollclted from DataBeverage.5vd
LCL
36 41 46 51 56 61 66 71
o b s e r vat io n
_________________________________________________ 1 UCL
C e n te r
L sa • , , ••• sa .. • • p p • ,. ,. p • ,. II .. , p • • .. .. • • ,. p • ,. .. " Ie ••• P 'P ,. ,. L C L
6 11 16 21 26 3 1 36 41 46 51 56 61 66 71
o b s e r vat io n
-37.843
92.456
2 1 972
- 48.5 1 3
![Page 187: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/187.jpg)
183
E 100
a:: f-
u 50 ~ o
0..
o
-50
E 50
a:: f-
u .~ o
0.. o
- 50
ILlne Chart
Range Span:
Control Lim Its:Alpha
Spilt By: Pro/Sollct
Cell:Chart13
.0 0 1
Inclusion criteria: Solicited from OataBeverage.svd
UCL 72.789
C e n Ie r 16.676
LCL -39.437 ~----~~--~~~~~~~~~~~~~~~~~--~~~~~~~~~~~~~~~~~~~~~~~~----~
ILlne Chart
Range Span:2
ControlLlm Ils:Alpha
Spill By: Pro/Sollct
Cell:Chart14
.001
'" N M. ~ ~ ~ m ~
o b 5 e r vatic n
Inclusion crlterla:Sollclted from OataBeverage.svd
r--
---------------------------------------------------------------------------------------
<0 <0 ~
'" o b 5 e r vat io n
~
'" <0
~
UCL 68.148
C e n Ie r 1 7.45 1
L C L -33.246
![Page 188: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/188.jpg)
100
Q)
§
cr: 50 >-
u Q) .-0 ~
c.. 0
-50
184
Illne Chart Range Span: 2 Controilim Its:Alpha Split By: Pro/Sollct Cell:Chart15
.001
Inclusion criteria: Solicited from DataBeverage.svd
:=::;:>' -"'- J-<. -- '" . " -'" , \ I
UCl 79.412
\ ) « \ )
, , \ ) - > , ,
'( ) ( ICe n Ie r 18.607
~--------~--~~--~--~--~--~--r-~--~--~--~--~--r-__ ---r--~--__ --~--r-__ ---r--~--__ --~--r-__ ---T ________ -LLCL
-42.197 co co
Observation N
co N
![Page 189: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/189.jpg)
Appendix 14
Control Charts for the Exponential Limits Approach
Confectionery BU
![Page 190: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/190.jpg)
Confectionery BU Page number
All Proj ects 187
Application projects 190
Collection projects 192
Creation projects 193
Proactive projects 194
Solicited projects 195
![Page 191: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/191.jpg)
300
250 ., §
200 a:: >-
150 u
.~ 100 0
n. 50
a
-5 a
300
Q) 250
§ 200
a:: f-
1 5 0 u .~ 0 100
"-50
0
- 50
187
I Line CharI
Range Span:2 U C L: S p e c If Ie d
L C L: S p e c If Ie d Spill By: C h art N u m be r Cell:Charl1
ILlne Chart Range Span:2 UCL:Speclfled LCL: Specified
6 11
Split By: C hart N u m be r Cell:Chart2
16
Confectionery BU - All Projects Control Limits Calculated using EXDonential Limits
UCL 228
C e n Ie r 3 3 .1 55
LCL .04
21 26 31 36 41 46 51 56 61 66 71
o b s e r va tio n
--------------------------------------------------------------1 UCL 1 66
1 .W~\ ~~ ~~ .~ r-·~ ~~.. tcenter=23.803 -- - - - -- -... - -- - - -- - -- - - T_: _ _ __ .. ~ -- _ -- - C ~ ---- ---- L C L = 02
6 11 16 21 26 31 36 41 46 51 5 U 61 66 7 1
o b 5 e r vat io n
![Page 192: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/192.jpg)
Q)
§
a:: I-
u
'!!. 0 ~
0..
Q)
.§
a:: I--u
~ 0
0..
188
350
300
250
200
150
100
50
0
- 50
300
250
200
150
100
50
0
- 50
I Line Chart
Range Span:2
U C L : S pee If Ie d
LCL:Speclfled
Spilt By: Chart Num ber
Cell:Chart3
to
ILlne Chart
Range Span:2
UCL: Specified
LCL:Speclfled
Split By: Chart Num ber
Cell:Chart4
<0
to
to
N
N
to N
CD
N
Confectionery BU - All Projects Control Limits Calculated using EXDonential Limits
CD
<'l <'l ".
Observation
co <'l <'l
Observation
CD
".
co
'"
'"
to
'"
CD
'"
CD
co
to CD
CD
co
""
r-
UCL 235
C e n te r = 34.099
LCL = .04
U C L 159
Center = 22.577 LCL = .02
![Page 193: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/193.jpg)
300
250 Q)
§ 200
a:: I-- 150 u
~ 100
~ "-
5 0
0
• 5 0
1 S 0 Q)
§
a:: 100 I-
u .. '- SO 0
Q.
0
·50
189
I Line Chart
Range Span:2
UC L: Spe cille d
LCL:Speclfled
Split By: Chart Num be r
Cell:ChartS
Confectionery BU - All Projects Control Limits Calculated using Exponential Limits
UCL 284
1 ~.I' '" _ 7"""""""'" I I • r= ;. _ • _ 1\ rCenter = 40.662
co
ILlne Chart
Range Span:2 UCL:Specllled
LCL:Specllled Split By: C h art N u m be r
Cell:Chart6
co N
<0
N
<0 C") C") ...
o b s e rv a tio n
<0 ... <0 <0 <0 <0
<0 <0 ....
LCL .04
------------------------------------------------------ ----------------------------------~UCL 152
<0 '" o b 5 e r vat io n
'" N
Center 22.455
L C L 02
<0
""
![Page 194: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/194.jpg)
300
250 Cll
E 200
OC I-
150
" .~ 0 100
n. 50
0
-50
300
250 E
a: 200
I-
1 50
.!!!. 1 00
Il.
50
- 50
190
ILlne Chart
Range Span:2
UCL: Specified LCL: Specified
Spilt By: A p P I/C rea
Cell:Chart1
Inclusion crlterla:Application from DataConfectionery.svd
ILlne Chart Range Span:2 UCL:Speclfled LCL:Speclfled
6
5 p lit By: A p P I/C rea Cell:Chart2
11 16 21 26 31 36
o b s e rv a tio n
Inclusion crlterla:Application from DataContectlonery.svd
6 11 1 6 21 26 31 36
o b s e r vat io n
41 46 51 56
4 1 46 5 1 56
61 66 71
~- .~ --- ---- -
61 66 71
UCL 166
Center = 23.507 LCL = .02
U C L 228
Center 33.479
L C L .04
![Page 195: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/195.jpg)
200
Q) 150 E
a:: .... 100
u
.'£. 0 50 a.
0
-50
191
ILlne Chart Range Span:2 UCL:Speclfied L C L: S pee If Ie d Spilt By: A p P I/C rea
Cell:Chart3 Inclusion crlterla:Appllcatlon from DataConfectlonery.svd
----------------------------------------------------------------------------------------1 UCL 173
Center 25.091
LCL .02
6 11 16 21 26 31 36 41
o b 5 e r vatic n
![Page 196: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/196.jpg)
350
300
'" § 250
c:: I- 200
u 150 !!: 0 ~
a. 100
50
a
- 5 a
192
I Line Chart Range Span:2 UCL:Speclfled LCL: Specified Spilt By: A p P IIC rea
Celi:Chart1 Inclusion criteria: Collection from DataConfectlonery.svd
-------
6 11 16 21 26 31 36 41 Observation
46 51 56 61 66 71 76
UCL 228
Center = 32.623
LCL = .04
![Page 197: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/197.jpg)
250
<II 200 §
a: 150 I-
u 100 .'!!,
~ a. 50
0
- 5 0
2 5 0
E 200
« >- 1 50
.!!!. 100 0
n. 50
0
·50
193
(Line Chart
Range Span:2
UCL: Specified L C L: S p e c If Ie d
Spilt By: A p P I/C rea Cell:Chart1
Inclusion criteria: Creation from DataConfeCtionery.5vd
Illne Chart Range Span:2 UCl:Speclfled
6
l C l : S p. c If I. d Split By: A p p I/C rea C.Ii:Chart2
11 16 21 26 31 36
o b 5 e rv a tic n
Inclusion crlterla:Creatlon from OataConfectlonery.svd
UCL 226
Center 32.915
LCL .04
41 46 51 56 61 66 7 1
----------------------------------------------------------------------------------------1 UCl 215
Center = 31.083
l C l .04
11 1 6 2 1 2 6 3 1 3 6
o b 5 e r vat 10 n
![Page 198: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/198.jpg)
300
., 250
§ 200
a:: l-
150 u
.'!!. 100 0
Cl.
50
a
-5 a
194
ILlne Chart Range Span:2 U C L: S pee Ille d L C L : S pee I I Ie d Spilt By: Pro/Solict Cell:Chart1
Inclusion crlterla:Proactlve Irom DataConlectlonery.svd
6 11 16 21 26 31 36 41 46
Observation
51 56 61 66 71 76 81
UCL 228
Center = 33.447
LCL = .04
![Page 199: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/199.jpg)
300
Q) 250 E
200 a: r-
150
" ~ 0 100
"-50
0
- 50
350
300
E - 250
a: r- 200
.~ 1 50
!: "-
100
50
0
- 50
195
ILlne Chart
Range Span:2
UCL: Specified
LCL: Specified
Split By: Pro IS 0 II c t
Cell:Chart1
Inclusion criteria: Solicited from DataConfactlonery.svd
6
ILlne Chart
Range Span:2
U C L: S p e c If Ie d LCL: Specified
Split By: Pro IS 0 "c t Cell:Chart2
11 16 21 26 31 36
o b s e r va tio n
In clu s 10 n crlte ria: So IIclte d fro m DataC 0 n fa ctlo n e ry.s vd
'" <0 <0
'" Observation
41 46 51
<0
56 61
Q
'"
66
<0
'"
71
...
UCL 242.5
Center 35.493
LCL .04
UCL 228
Center = 32.831
LCL = 04
![Page 200: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/200.jpg)
., E
ex: f-
u
!!! 0 ~
a.
" §
ex: f-
.~
a.
196
100
50
ILlna Chart
Ranga Span:2
U C L: Spa c Ifla d LCL: Spaclflad
Split By: Pro/Sollct Call:Chart3
Inclusion crltarla: Sollcltad from DataConfactlonary.svd
UCL 111
~--uuj-~--~-~-~-~--:-~~~_~i ~ -~~ ~V ~ l Center = 15.817 o - --- -- -- --- --- --------- LCL = .02
- 50
300
250
200
1 50
100
50
0
·50
I L In 0 C h art Range Span:2 UCL:Spoclflod L C L : S poe If 10 d
6
5 P lit By: Pro 15 0 II c t ColI:Chart4
11 16 21 26 31 36
o b s e r vatic n
Inclusion crlt.rla:Sollclted from DataConfectlonery.svd
11 1 6 21 26 31 36
o b s e r vat io n
4 1 46 51 56 6 1 66 71
U C L 242 .5
Center 34.831
LCL .04
4 1 46 5 1 56 61 66 71
![Page 201: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/201.jpg)
150
Q)
§ 100
t>: .... u 50 !!!. 0
a.
0
·50
197
I Line Chart Range Span:2
UCL:Speclfled
LCL:Speclfled Spilt By: Pro/Sollct
Cell:Chart5
Inclusion crlterla:Sollclted from DataConfectionery.svd
------------------------------------------------------ ----------------------------------. UCL 146
Center 20.654
------- LCL .02
6 11 16 21 26
Observation
![Page 202: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/202.jpg)
Appendix 15
Control Charts or the 1/1000 Resampled Probability Linlits
Dairy BU
![Page 203: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/203.jpg)
Dairy BU Page number
All Proj ects 200
Application projects 203
Collection proj ects 205
Creation projects 206
Proactive projects 207
Solicited projects 208
![Page 204: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/204.jpg)
300
Q) 250
§ 200
a:: f--
150
" .~
::: 100
n. 50
0
- 50
300
Q) 250
§ 200
a:: f--
150
~
::: 100
n. 50
0
- 50
200
I Line Chari
Range Span:2 UCL: Specified
L C L : S p e c Ifle d
Spill By: C h a r I N u m be r
Cell:Charl1
ILlne Chari
Range Span:2 U C L : S p e c If Ie d LCL:Speclfled
<0
Spilt By:Charl Num ber Celi:Charl2
<0
N
Dairy BU - All Projects Control Limits Calculated usina the 1/1000 Resamoled Limits
<0
N
<0 .., .., ..,. o b s e r vat in n
<0 <0
UCL 270
Center = 13.3 L C L = 0
----------------------------------------------------------------------------------------t UCL 270
<0 <0 <0 <0
o b s e r vat io n
<0
"' <0
<0
<0
C en te r = 22.1 1 3 L C L = 0
![Page 205: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/205.jpg)
'" .§
a:: I-
0
.!!. ~ Q.
'" E
a:: I-
0
.!!. ~ Q.
201
300
250
200
1 50
100
50
0
-50
300
250
200
150
100
50
0
- 50
ILlne Chart
Range Span:2
U C L : S p e c If Ie d
L C L : S p e c If Ie d
Spilt By: Chart Num ber
Cell:Chart3
I Line Chart Range Span:2
U C L : S p e c If Ie d
LCL: Specified
(C
Spilt By: Chart Num ber
Cell:Chart4
"'
(C
'"
N
Dairy BU - All Projects Control Limits Calculated usina the 1/1000 Resamoled Limits
(C
'"
(C
N
(C
o b s e r v a tio n
"' Observation
..,. (C ..,.
(C ..,.
"' (C
"'
<0
"'
(C
(C
(C
<0 <0
U C L 270
Center = 15.028 L C L = 0
U C L 270
Center = 15.451 L C L = 0
![Page 206: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/206.jpg)
300
Q) 250
E 200
a:: I-
150
" .!!!,
~ 100
0..
50
0
- 50
300
Q) 250
§ 200
a:: I-
150
!!!,
~ 100
0..
50
- 50
202
ILlne Chart
Range Span:2
UCL:Speclfled
L C L: S pee Ille d
Spill By: C hart N u m be r
Cell:Chart5
Dairy BU - All Projects Control Limits Calculated using the 1/1000 Resampled Limits
UCL 270
± ~ ~ ~ ~~---.. ... ~~ i ••• ~ ._ C e n Ie r = 24.113 _uu ~_~ ___ ~ _=---::__ __u ___ uu_~ ___ ~_.r 1-%:0 _____ LCL = 0
ILlne CharI Range Span:2
UCL: Specified
LCL:Specllled
<0
Spill By:CharlNum ber
Cell:Charl6
<0
'"
6
<0
'" <0
'" '" ... o b 5 e r val io n
11 o b s e r vat io n
<0
'"
1 6
<0
'"
21
<0
<0
<0 ....
UCL 270
Cenler=17.48 L C L = 0
![Page 207: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/207.jpg)
200
E 1 50
a: .... 1 00
.'!!. 50
Q.
0
·50
200
E 1 50
a: .... 1 00 u
'!!. 0 50 Q.
0
·50
203
ILlne Chari
Range Span:
UCL:Speclfled
LCL:Speclfled
Spill By: A p p I/C re a
Cell:Charl1
In c lu s 10 ncr lie ria: A p p IIc a I 10 n fr 0 m 0 a ta 0 air y.s v d
----------------------------------------------------------------------------------------rUCL 147
ILlneCharl
Range Span:2
UCL: Specified
LCL:Speclfled
Spilt By: A p P I/C rea
Cell:Charl2
'" N '" N
Inclusion crllerla:Applicallon from OalaOalry.svd
M
Observation
'" '" '" ....
Center = 16.155 L C L = 0
----------------------------------------------------------------------------------------rUCL 147
'" M
o b s e r vat io n '"
Center = 12.437 L C L = 0
![Page 208: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/208.jpg)
., E
a:: I-
0
.~ 0
a.
204
200
150
100
50
a
-5 a
ILlne CharI
Range Span:2 UCL:Speclfled
L C L : S pee If Ie d
S P II I By: A p P IIC rea Cell:Charl3
Inclusion crlterla:Applicallon from DalaDalry.svd
CD CD CD
N N
o b s e rv a ti~ n
CD
'" "" CD
""
UCL 147
Center 27.468
L C L a
![Page 209: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/209.jpg)
150
., § 100
0:: >-
u 50
~ 0
CL
0
- 50
205
ILlne Chari Range Span:2 UCL:Speclfled L C L: S p e c If Ie d
S P iii By: A p P IIC rea Celi:Charl1 Inclusion crllerla:Coliecllon from DalaDalry.svd
6 11 16 21 26 31 36 41 46 51 56 o b s e r vat;o n
61 66 71
UCL 124
Center = 12.6 L C L = 0
![Page 210: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/210.jpg)
200
" E 1 50
'" >-1 00
" .!!. 0 50 0..
0
- 50
200
" E 1 50
'" >- 100
~
50 0..
0
- 50
206
ILlne Chari
Range Span:2
UCL: Specified
LCL: Specified
S p iii By: A p P IIC rea
Cell:Charl1
Inclusion crlterla:Cr.allon from OataOalry.svd
ILlne Chart Range Span:2
UCL:Speclfled
6
LC L: Spe clfle d Spill By: A p P IIC r. a
Cell:Chart2
11 1 6 21 26
Inclusion crlterla:Craatlon from DataDairy.svd
31 3 6 41 46 51 56 61 66
o b s e r vat io n
----------------------------------------------------------------------------------------
""'- --- ~ _______________ ~ ______ :-'iI! ___ ~ _____ ~. __ ::.-___ .~ ___________ 9: __________ _
11 1 6
o b 5 e r vat 10 n
UCl 186
Center = 23.557
l C l = 0
UCl 1 86
Center=16.706 L C L = 0
![Page 211: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/211.jpg)
200
E 1 50
a:: ....
1 0 a u
.!!,
50 c..
o
- 50
200
.!§ 1 50
a:: ....
100
~ 0 50 c..
- 5 0
207
ILln. Chart
Range Span:2 UCL: Specified
LCL:Speelfled Spilt By: Pro/Soliet Cell:Chart1
Inclusion criteria: Proactive from OataDairy.svd
ILln. Chart Range Span:
UCL:Speelfla LCL:Speelfled Spilt By: Pro/Sollet C.II:Chart2
11 16 21 26
Inclusion crlterla:Proactlve from OataDalry.svd
11 1 6
31 3 6 41 Observation
2 1 Observation
26
46 5 1 56 61
31 3 6
66 7 1
41
U C L 1 77
C e n te r = 2 3 .63 4
L C L = 0
UCL 1 77
Center 31
L C L 0
![Page 212: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/212.jpg)
300
250
§ 200
a:: f-
150 u .!!!,
100 !: n.
50
0
·50
300
250 E
200 a:: f-
150 u
!!!, 100 !:
n. 50
0
·50
208
ILlne Chart
Range Span:2 U C L : S pee Ifle d L C L: S pee If Ie d
Split By: Pro/Sollct
Cell:Chart1 Inclusion crlterla:Sollclted from DataDalry.svd
------------------------------------------------------ __________________________________ r UCL 270
ILlne Chart Range Span:2 UCL: Specified LCL: Specified
co
Sp lit By: Pro/So IIct Cell:Chart2
co co N
Inclusion crlterla:Sollclted from DataDalry.svd
co
'" o b s e r va tio n
co ..,. co
'" co co co
fcrt~ro= 12.3
__________________________ r UCL 270
t e;;;r. ~ --- .~ L ~ ~ ~ 4iiii .-=J, ~ ~center = 19 183 - - - - -~ - - - -~ - -., _aa -~- - - - - - -- ~: - - - - - - - :. __ - - - - - - - - - - L C L = 0
co co co N N '" Observation
..,. co
'" co co co
![Page 213: Julien, Denyse (1998) An investigation into the ...eprints.nottingham.ac.uk/13076/2/287175_vol_2.pdf · Mean time 11 12 Lambda (llMean time) 0.09 0.08 Limits for Turnround time 0.02](https://reader036.vdocuments.site/reader036/viewer/2022062603/5f06e7c27e708231d41a51b7/html5/thumbnails/213.jpg)
300
CI> 250 E
200 <r >-
150 u
.~
~ 100
0..
50
0
- 50
300
CI> 250 §
200 <r >-
150 u
.~
~ 100
0..
50
0
- 50
209
ILlne Chari Range Span:2 UCL: Specified LCL: Specified Spill By: Pro /S a IIc I Cell:Charl3
Inclusion criterla:Sollclled from DataDalry.5vd
<0
ILlne Chari Range Span:2 UCL: Specified LCL: Specified Spill By: Pro/Solici Cell:Charl4
<0
N <0
N
Inclusion crllerla:Solicited from DalaDalry.5vd
<0
M ...
o b s e r val io n
<0 <0
'" <0
<0
<0
UCL 270
ec~t~ro= 10.986
----------------------------------------------------------------------------------------1 UCL 270
<0 <0
N
o b 5 e r vat io n
Center = 16.04 L C L = 0