js favs - business process management
TRANSCRIPT
Business Process Management
Process & Quality Management
Process measurement
Process performance reporting
PLAN DO
CHECKACT
Strategic target setting
Process requirements setting
Process standardisation & benchmarking
Process analysis, (re-) design & documentation
Process authorisation & commitment
Process training & comms
Process (improvement) implementation
Process execution
Process quality auditing
Process monitoringProcess performance comm’s
Process steering & action setting
Process learning, re-confirmation & integration
Process improvement (planning)
QMS
LEADERSHIP & STRIVE FOR EXCELLENCE
EFQM Model
Process Maturity