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Nadcap SUBSCRIBER TUTORIAL Jon Steffey Director, Informatics Solutions, Research, and Development 18 February 2018

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Page 1: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

Jon SteffeyDirector, Informatics Solutions, Research, and Development

18 February 2018

Page 2: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

Nadcap Overview

• Organizational Structure of Nadcap

• Nadcap Process / eAuditNet

AGENDA

Page 3: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

• PRI:

DEFINITIONS – PRI

The Performance Review Institute is a not-for-profit affiliate of SAEwhose mission is to: Provide global, unbiased, independent manufacturing process and product assessments and certification services to the mobility industry for the purpose of adding value, reducing total cost and facilitating teaming between primes & suppliers. PRI administers Nadcap.

Page 4: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

• Nadcap:

– Special Processes: are those processes where the parameters are directly influenced by component geometry and/or the results cannot be confirmed by inspection, e.g., NDT, Plating, Heat Treating.

– Products: are the manufacturing output of the combination of distinct materials, parts and/or processes which forms a whole, e.g., Composites, Elastomer Seals, Electronics.

DEFINITIONS – Nadcap

The leading worldwide co-operative programof major companies designed to manage a cost effective consensus approach to special processes and products and provide continuous improvement within the aerospace and automotive industries.

Page 5: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

• November 1985: Government/Industry Equal Partners Conference

recommends consensus solution to duplication of supplier quality

assurance systems

• July 1990: PRI incorporated as a Not-For-Profit Trade Association.

Launch Nadcap for Aerospace

• July 2000: Roll-out of Nadcap Europe

• November 2002: Full Launch of eAuditNet

• October 2003: Roll-out of Nadcap Asia

• April 2008: Roll-out of eQuaLearn

• May 2009: Full Launch of eAuditNet 2.0

• February 2012: PRI begins conducting audits for Transportation & Power Generation (2012) and Medical Devices (2014) industries

• January 2016: Counterfeit Avoidance (CAAP) program launched

HISTORY OF THE PERFORMANCE REVIEW INSTITUTE (PRI)

Page 6: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

• Nadcap Subscriber Tutorial

• Attendees Guide

– Antitrust (page 7)

– Nadcap Personal Code of Ethics and Conflict of Interest (page 7)

• PRI Website: www.p-r-i.org

• eAuditNet Guides: www.eAuditNet.com

SUGGESTIONS FOR NEW ATTENDEES

• Introduce yourself to the Task Group Chair and Staff Engineer

• Become active in your Task Group; your comments are very important

• Provide your feedback from the meeting through the on-line survey

KEY REFERENCES FOR NEW ATTENDEES

Page 7: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

• Subscriber members are required to attend Nadcap meetings. If the member is unable to attend, an alternate shall be designated.

• Reply to surveys, questionnaires and ballots that are circulated to members.

• Carry through sponsorship and coordination of individual projects as assigned.

• Prepare checklists for auditing and continuing surveillance.

• Review resumes and interview auditors.

• Review audit reports.

• Comply with the Nadcap Personal Code of Ethics and Conflict of Interest Policy.

• Safeguard the confidentiality of information that you're exposed to through the Nadcap program.

MEMBERSHIP RESPONSIBILITIES

Page 8: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

Nadcap MEMBERS

• 309th Maintenance Wing-Hill AFB

• Aerojet Rocketdyne

• Air Force

• Airbus– Airbus Commercial Aircraft

– Airbus Defence and Space

– Airbus Helicopters

– Premium Aerotec GmbH

– Stelia

• BAE Systems –Air (UK)

• BAE Systems, Electronic Systems

• The Boeing Company

• Bombardier Inc.

• COMAC

• Defense Contract Management Agency (DCMA)

• Eaton, Aerospace Group

• Embraer SA

• GE Aviation

– GE Avio S.r.l.

• GKN Aerospace Bristol

• GKN Aerospace Sweden AB

• Gulfstream Aerospace

– General Dynamics

• Harris Corporation

• Héroux Devtek Inc. (Landing Gear Division)

• Honeywell Aerospace

• Israel Aerospace Industries

• Latecoere

• Leonardo S.p.A Divisione Velivoli

• Leonardo S.p.A. – Helicopter Division

• Liebherr-Aerospace SAS

• Lockheed Martin Corporation

– Sikorsky Aircraft

• Mitsubishi Aircraft Corporation / Mitsubishi Heavy Industries LTD

• MTU Aero Engines AG

• NASA

• Northrop Grumman Corporation

• Parker Aerospace Group

• Raytheon Company

• Rolls-Royce

• SAFRAN Group

• Singapore Technologies Aerospace (ST Aerospace)

• Sonaca

• Spirit AeroSystems

• Textron Inc.

– Bell Helicopter

– Textron Aviation

• Thales

• Triumph Group Inc.

• United Technologies Corporation

– Pratt & Whitney

– Pratt & Whitney Canada

– Collins Aerospace (Goodrich)

– Collins Aerospace (Hamilton Sundstrand)

– Collins Aerospace (Rockwell Collins)

Page 9: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

15 6 6 6 7 7 7

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Timeline of Nadcap Subscribers

Asia

Europe

South America

North America

Page 10: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

GOVERNMENT AGENCIES AND CONTRACTOR POSITIONS ON PRIQUALIFICATION PROGRAMS

Special Process and Product mandates to the supplier base in that region

KEY: R = Accreditation Required by Prime Letter sent to Suppliers; M = Nadcap Member; A = Accepts Nadcap Accreditation

Note: Not all Subscribers included above; visit eAuditNet for full list. Programs listed as of July 2011.

SUBSCRIBER FOR PRI USE AMERICAS EUROPE ASIA

309th MAINTENANCE WING-HILL AFB

Hill AFB, UT

A(CP, CT, HT, MTL, NMSE, NDT, WLD)

AGUSTAWESTLAND

Cascina Costa, Italy

R(NDT)

R(NDT)

R(NDT)

AIR FORCE

WPAFB, OH

R(Seals, SLT)

ALENIA AERONAUTICA SPA

Naples, ItalyU12

R(CP, COMP, HT, MTL, NDT, SE, WLD)

R(CP, COMP, HT, MTL, NDT, SE, WLD)

R(CP, COMP, HT, MTL, NDT, SE, WLD)

AVIO S.p.A

Italy

R(CP, CT, HT, MTL, NDT, NMSE, WLD)

R(CP, CT, HT, MTL, NDT, NMSE, WLD)

R(CP, CT, HT, MTL, NDT, NMSE, WLD)

BAE SYSTEMS MILITARY AIR SOLUTIONS (MAS)

UKU15

R(COMP, CP, HT, MTL, NDT, NMSE, WLD)

BAE SYSTEMS

Nashua, NH

A(CP,CT,WLD)

BALL AEROSPACE & TECHNOLOGY CORPORATION

Boulder, CO

A(CP,ETG,WLD)

THE BOEING COMPANY

(Commercial Airplanes, Intergrated Defense Systems)U11

R(COMP,CP,HT,MTL-Ind.Test labs only, NDT, NMSE-SE only,WLD)

R(COMP,CP,HT,MTL-Ind.Test labs only, NDT, NMSE-SE only,WLD)

R(COMP,CP,HT,MTL-Ind.Test labs only, NDT, NMSE-SE only,WLD)

BOMBARDIER, INC.

Dorval, CanadaU13

R(COMP, CP, CT, HT, MTL, NDT, NMSE, WLD)

R(COMP, CP, CT, HT, MTL, NDT, NMSE, WLD)

R(COMP, CP, CT, HT, MTL, NDT, NMSE, WLD)

Defense Contact Management Agency (DCMA)

(DOD) Alexandrta, VA

M(ALL, COMP, ETG, FLU, SEAL, SLT)

Airbus U8R

(COMP, CP, ETG, HT, MTL, NDT, NMM, SE, WLD)

R(COMP, CP, ETG, HT, MTL, NDT, NMM, SE, WLD)

R(COMP, CP, ETG, HT, MTL, NDT, NMM, SE, WLD)

Name of Nadcap Subscribing Prime Contractor

Page 11: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

AEROSPACE ACTIVE CUSTOMER AUDITS

2852

3295

36783870

4015

4389 4406

4791 4890 4937 4791

5439 5534

5908 5924 6001

0

1000

2000

3000

4000

5000

6000

7000

Page 12: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

STATUS REPORT – SUPPLIER AUDITS

Commodity 2019 (plan) 2018 2017 2016 2015 2014Aerospace Quality Systems (AQS) 247 234 241 247 275 196Aero Structures Assembly 8 0Conventional Machining as a Special Process (CMSP) 74 86 86 92 73 67

Composites (COMP) 232 217 222 221 177 186Chemical Processing (CP) 1088 1089 1086 1042 1086 1007Coatings (CT) 186 155 169 148 139 131Electronics (ETG) 150 149 153 123 115 104Fluid Distribution Systems (FLU) 48 35 42 36 33 36Heat Treating (HT) 1003 946 943 923 889 907Measurement & Inspection (M&I) 133 220 237 81 16 1Metallic Materials Manufacturing (MMM) 20 12 2

Materials Testing Laboratories (MTL) 244 277 244 238 212 198Nondestructive Testing (NDT) 1289 1294 1288 1220 1142 1077Nonconventional Machining (NM) 265 267 250 252 220 216Nonmetallic Materials Manufacturing (NMMM) 29 27 26 23 27 15

Nonmetallic Materials Testing (NMMT) 45 40 42 41 34 30Surface Enhancement (SE) 197 199 224 206 186 158Elastomer Seals (SEALS) 14 15 10 12 13 10Sealants (SLT) 25 16 19 14 21 11Welding (WLD) 527 560 525 527 490 491Subscriber Accreditation / NUCAP 24 26 26 28 235 201Preassessments – Aerospace 53 60 73 59 56 32Total 6,001 5,924 5,908 5,534 5,439 5,074

Page 13: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

AuditorsAudits

STATUS OF AUDITS/AUDITORS (FULL TIME EQUIVALENT)

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3000

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20

08

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Americas Europe Asia

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Americas Europe Asia

Page 14: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

• Special Processes – Nondestructive Testing (NDT)

– Materials Testing (MTL)

– Heat Treating (HT)

– Coatings (CT)

– Chemical Processing (CP)

– Welding (WLD)

– Nonconventional Machining & Surface Enhancement (NMSE)

– Non Metallic Materials Manufacturing (NMMM)

– Non Metallic Materials Testing (NMMT)

– Conventional Machining as a Special Process (CMSP)

– Measurement and Inspection (M&I)

– Metallic Materials Manufacturing (MMM)

– Aero Structure Assembly (ASA)

• Systems & Products– Aerospace Quality Systems (AQS): AC7004

– Fluid Distribution Standards (FLU)

– Elastomer Seals (SEALS)

– Sealants (SLT)

– Composites (COMP)

– Electronics (ETG)

NADCAP PROGRAMS

Page 15: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

• Nadcap Overview

Organizational Structure

• Nadcap Process / eAuditNet

AGENDA

Page 16: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

PRI/Nadcap ORGANIZATIONAL STRUCTURE

Policy Board of Directors

Executive Leaders• Legal entity

• Fiduciary responsibility

• Set policy

• Provide the vision

Page 17: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

BOARD OF DIRECTORS

▪ Chris Dyer➢ Sr. Director Quality & Process Engineering

➢ UTC – Pratt & Whitney

▪ Etienne Galan (Chairperson)➢ Quality and Improvement Vice President

➢ Safran

▪ Tony Maguire BSc, MCQI CQP➢ Head of Quality, Combat Air

➢ BAE Systems – Military Air and Information

▪ Alan Partridge➢ Global Head of Materials Engineering

➢ Rolls-Royce

▪ Stephen Pisani➢ Chief Manufacturing Engineer

➢ GE Aviation

▪ David L. Schutt➢ President

➢ Performance Review Institute

▪ Lisa Slagle➢ Supplier Quality Director

➢ Boeing Commercial Airplanes

▪ Norman (Norm) Weiberg➢ VP, Aerospace HOS & Quality

➢ Honeywell Aerospace

▪ Jörg Werner➢ Vice President, Procurement Quality

➢ Airbus SAS

▪ Jianqiang (Jason) Xu➢ Deputy General Manager of Quality Airworthiness & Safety

Management Department, C919 Program Chief Quality

Officer, Research Fellow

➢ Commercial Aircraft Corporation of China, Ltd. (COMAC)

Page 18: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

PRI/Nadcap Organizational Structure

Tactical

Senior quality leaders & managers• Oversee operation of Nadcap

• Establish & implement policy & procedures

• Task group coordination & development

• Identify, develop and deploy improvement

Board of Directors

Nadcap Management Council (NMC)

Policy

Page 19: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

Nadcap MANAGEMENT COUNCIL (NMC), February 2019• Latchezar Anguelov

SAFRAN Group

• Tomohiko Ashikaga

Mitsubishi Heavy Industries, Ltd.

• David Bale

Pratt & Whitney Canada

• Pascal Blondet

Airbus

• Richard Blyth, Vice Chairperson

Rolls-Royce

• Craig Bowden

BAE Systems - MAI

• Daniel Calderwood

BAE Systems - MAI

• Jeff Cerre

Textron Aviation

• David Cianfrini

BAE Systems, Electronic Systems

• Russell Cole

Northrop Grumman

• Timothy Ditch

The Boeing Company

• Steven Dix

Eaton Aerospace

• Rusty Freelen

Lockheed Martin

• Frederic Grenon

Bombardier Aerospace

• Gregory Hall

Northrop Grumman

• Dr. David Hansen

309 Maintenance Wing – Hill AFB

• Emily Hoiles

Eaton Aerospace

• Scott Iby

Collins Aerospace (Hamilton Sundstrand)

• David Isenberg

Parker Aerospace

• Wendy Jiang

COMAC

• Scott Klavon, Secretary (Non-Voting)

PRI

• Robert Koukol

Honeywell Aerospace

• Ralph Kropp

MTU Aero Engines

• Serge Labbé

Héroux-Devtek

• Alex Laham

Harris Corporation

• Marc-André Lefebvre

Héroux-Devtek

• Eric LeFort

Sonaca

• Eric Lorentzen

DCMA

• Howard Jeff Lott, Chairperson

The Boeing Company

• Scott Maitland

Collins Aerospace (Goodrich)

• Jean-Philippe Mathevet

SAFRAN Group

• Robin McGuckin

Bombardier Aerospace

• Roger Merriman

Textron Aviation

• Steven P. Meyer

Spirit AeroSystems

• Alessandro Miglio

Leonardo SpA - Helicopters

• Daniel Muenter

Liebherr-Aerospace SAS

• Scott O’Connor

Honeywell Aerospace

• Alex Olmedo

Triumph Group

• Ana Ottani dos Santos

Embraer SA

• John Pfeiffer

GE Aviation

• Scott Porterfield

Triumph Group

• Fabrizio Quadrini

Leonardo SpA - Helicopters

• Per Rehndell

GKN Aerospace Sweden AB

• Michael Roberts

Gulfstream Aerospace

• Norberto Roiz

Airbus Defence and Space

• David Salerno

Leonardo SpA – Divisione Velivoli

• Victor Schonberger

IAI

• Henry Sikorski

Pratt & Whitney

• David Soong

Pratt & Whitney• Scott Wheatley

Collins Aerospace (Rockwell Collins)

• Jim Cummings

Metal Finishing Company

• Jonathan Hebben

Avcorp Composite Fabrication

• Tommy Howland

Lee Aerospace• Shelly Lawless

Meyer Tool

• Johanna Lisa

Continental Heat Treat

• Brian Reynolds

Arconic

• Tammi Schubert

Helicomb International Inc.

• Peter Scrimshire

Special Metals Wiggin Ltd. - IncoTest

• Vern Talmadge

Howmet Thermatech Coatings• Christopher Webb

PCC Structurals Inc.• Wilfried Weber

PFW Aerospace GmbH

• Gary White

Orbit NDT

Page 20: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

Tactical

Board of Directors

Nadcap Management Council (NMC)

PRI/Nadcap ORGANIZATIONAL STRUCTURE

Technical Task GroupsSpecial ProcessesNondestructive Testing, Materials Testing,Heat Treating, Coatings, Chemical Processing,Welding, NMSE, Non Metallic Materials Testing, Conventional Machining, M&I, Metallic Materials Manufacturing, Aero Structure AssemblySystems & ProductsElectronics, Sealants, Elastomer Seals,AQS (AC7004), Fluid Distribution Systems, &Composites

Technical Experts• Determine requirements

• Develop documents

• Accept corrective action

• Final decision on accreditation

Supplier Support Committee (SSC)

AdministrativeStaff

Policy

Page 21: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

• Nadcap Overview

• Organizational Structure of Nadcap

Nadcap Process / eAuditNet

AGENDA

Page 22: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

Nadcap PROCEDURE HIERARCHY

PD1000

PD1100

OP (Operating Procedures)

Auditor Handbook

Industry Managed Accreditation Program document, which contains the requirements for implementing industry consensus-based accreditation programs.

Overall procedures by which Nadcap operates.

Specific procedures for the Nadcap program operations and for each specific Nadcap commodity program.

Roles and responsibilities for Nadcap Auditors, and clarifications to facilitate and standardize the audit process.

Page 23: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

• PD1100: Nadcap Program Requirements

• OP 1109: Supplier Advisories

• OP 1110: Audit Failure

• OP 1111: Merit Program

• OP 1112: NMC Oversight Activities

KEY PROCEDURES (In eAuditNet, under Documents > Procedures and Forms)

Page 24: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

THE Nadcap AUDIT PROCESS

Accreditation Mandated by Nadcap Prime

Subscriber

Supplier Requests Audit

Audit Scheduled & Auditor Assigned

Audit Performed – Auditor Submits

Report

Supplier Review

PRI TechnicalStaff Review

Task GroupReview

Certificate Issuedto Supplier

Re-accreditation Process

Subscriber Action

Supplier Action

PRI Action

Page 25: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

• PRI/Supplier Schedules the Audit using eAuditNet.com

– Nadcap Checklists and Preparation Instructions available

– Encouraged to review the Nadcap Customer Support Initiative (NCSI) presentation on eAuditNet

– Perform self-audit

• Auditor Conducts the Audit using the applicable Nadcap checklists (located on eAuditNet)

– Daily briefing & a final close out meeting at the end of the audit

• Auditor uploads audit results/report (every question response, NCRs, and cover letter or supplemental notes) into eAuditNet

• Supplier has 21 calendar days to initially respond to any findings (7 calendar days for subsequent responses)

AUDIT PROCESS

Page 26: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

EVERY STEP IS MANAGED BY INDUSTRY

AUDIT CHECKLIST

PROCESS EVALUTION/

IMPROVEMENT

CORRECTIVE ACTIONS AS REQUIRED

AUDIT RESULTS

AUDIT CONDUCTED

AUDITOR QUALIFICATION &

SELECTIONINDUSTRY EXPERTS

MANAGE ALL KEY STEPS

Page 27: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

Nadcap – INDUSTRY WORKING TOGETHER

Audit Criteria (AC):

Document containing checklists or other surveillance tools to be utilized in the course of determining compliance to established industry standards and prime

requirements.

Establish Audit Criteria

Nadcap Staff SuppliersTask Groups(Primes)

Page 28: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

RELATIONSHIP BETWEEN AUDIT CRITERIA (AC), AUDIT HANDBOOK AND PRIME REQUIREMENTS

IndustryStandards

+Prime

Requirements

AC7XXXAudit Criteria

Job Audits

AuditHandbook

Audit

Page 29: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

INDUSTRY MANAGED PROGRAM

AUDIT CHECKLIST

PROCESS EVALUTION/

IMPROVEMENT

CORRECTIVE ACTIONS AS REQUIRED

AUDIT RESULTS

AUDIT CONDUCTED

AUDITOR QUALIFICATION &

SELECTIONINDUSTRY EXPERTS

MANAGE ALL KEY STEPS

Page 30: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

• Core and Technical Requirements are Established by Task Group

• Potential candidates complete a pre-screening questionnaire oneAuditStaff.com

• Interviewed by Task Group

• Testing/Certification (Optional)

• Training Audits

• Review of Training with Report from Lead Auditor

• Approval by Task Group

• Continual Monitoring through Audit Reviews

• Annual PRI/Nadcap Training

AUDIT SELECTION/INTERVIEW/PERFORMANCE

Page 31: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

• Highly skilled technical background with average of 30 years experience in the Special process audited

• Unlike ISO or EN 9000 based audits, Nadcap auditors do not make the final decision

• Nadcap auditor goal is to evaluate and report the technical competency and compliance of the supplier

AUDITORS CRITICAL TO Nadcap

Page 32: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

SAMPLE OF CURRENT AUDITORS & EXPERIENCE

Process Experience Summary

Aerospace Quality Systems (AQS) 60% ISO Lead Assessors; Average 30 Years Experience

Chemical Processing (CP) 70% Have B.S Degree; 22 % Have MS Degree; 11% Have PHD; Average 35 Years Experience

Coatings (CT) 100% Have B.S Degree; 20% Have MS. Degree; 20% Have PHD; Average 30 Years Experience

Composites (COMP) 100% Have B.S. Engineering; 100% Have MS Engineering; Average 15 Years Experience

Elastomer Seals (SEAL) 50% B.S. Engineering; 30 Years Experience

Fluid Distribution Systems (FLU) 100% Have B.S. Engineering; Average 35 Years Experience

Heat Treating (HT) 80% Have B.S in Metallurgy/Material Science; 30% Have M.S. in Metallurgy/Material Science; Average 33 Years Experience; Certified Quality Engineer/Auditor

Materials Testing Laboratories (MTL) 90% Have B.S Degrees; 50% Have MS Degrees; 20% Have PHD; Certified Quality Engineer/Auditor; Average 35 Years Experience

Nonconventional Machining (NMMT) 80% Have B.S. Engineering; 40% Have MS Engineering; 20% Have PHD Engineering; Average 32 Years Experience

Nondestructive Testing (NDT) 100% are Level III’s for Four (4) Methods; 44% Have Bachelors of Science Degrees; Average 30 years of Experience

Sealants (SLT) 50% Have PHD; Average 30 Years Experience

Surface Enhancement (SE) 80% Have B.S. Engineering; 40% Have MS Engineering; 20% Have PHD Engineering; Average 32 Years Experience

Welding (WLD) 60% Have B.S Degree; 30% Have MS Degree; Average 34 Years Experience

Page 33: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

INDUSTRY MANAGED PROGRAM

AUDIT CHECKLIST

PROCESS EVALUTION/

IMPROVEMENT

CORRECTIVE ACTIONS AS REQUIRED

AUDIT RESULTS

AUDIT CONDUCTED

AUDITOR QUALIFICATION &

SELECTIONINDUSTRY EXPERTS

MANAGE ALL KEY STEPS

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Nadcap SUBSCRIBER TUTORIAL

1. Quality Systems

2. Special Process and Product Specific Requirements

3. Compliance/Job Audits

NDT: 3 Witnessed Compliance Jobs per Method and 3 “Paperwork” Completed Compliance Jobs per Method

Heat Treating: 2 Long Jobs-8 Short Jobs

Materials Lab: Witnessing of All Test Methods

Chemical Processing: Minimum of 4 Job Audits

Coatings: 2-11 Job Audits (Based on Scope)

Welding: 2 Job Audits per Method

Nonconventional Machining: 2-10 Job Audits

Surface Enhancement: 2-6 Job Audits

Composites: 15-30 Job Audits (Based on Manufacturing Flow)

Electronics: Complete 1 Job Audit

Conventional Machining: 2-14 Job Audits (Based on Scope)

Nadcap AUDIT CONTENT

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Nadcap SUBSCRIBER TUTORIAL

Chemical Processing

GENERAL FOCUS AUDIT

Calibration:

NDT

Does the supplier define the process employed for the calibration of inspection, measuring and test equipment type,

unique identification, location, frequency of checks, check method, acceptance criteria and the action to be taken when

results are unsatisfactory?

Heat Treating

Page 36: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

TECHNICAL (Nadcap) FOCUS AUDIT

Calibration: Are the FPI dryer ovens calibrated every

three months at multiple points across

the usable range?

Are furnaces used forheat treating Aluminum parts surveyed at the

required tolerance andtemperature range?

Is measuring and test equipment used to

control or monitor the control of a process (within parameters)

maintained in a calibration system

compliant with ISO 10012-1?

(I.e. temperature gages, conductivity meters, voltmeters, rectifiers)

Chemical Processing

NDTHeat Treating

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Nadcap SUBSCRIBER TUTORIAL

INDUSTRY MANAGED PROGRAM

AUDIT CHECKLIST

PROCESS EVALUTION/

IMPROVEMENT

CORRECTIVE ACTIONS AS REQUIRED

AUDIT RESULTS

AUDIT CONDUCTED

AUDITOR QUALIFICATION &

SELECTIONINDUSTRY EXPERTS

MANAGE ALL KEY STEPS

Page 38: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

1. Major Nonconformance:

➢ The absence of, or systemic breakdown of, the Process Control and/or Quality Management system.

➢ Any non-conformance where the effect impacts or has the potential to impact the integrity of the product.

2. Minor Nonconformance:

➢ A non-systemic lapse in conformance to the Process Control and/or Quality Management system.

NCR CLASSIFICATIONS

Page 39: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

PRI Staff Review:

• Staff Reviews Package for Completeness

• Review Audit Report

– Clarification Changes (electronically) - Contact Auditors for Clarification

– Review Supplier Corrective Action

– Close-Out or request additional information via Forums

• Audit Report Package is submitted via eAuditNet for Task Group Review

AUDIT REVIEW

Page 40: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

Task Group Review:

• Task Group decides Procedure for Review

– Sub-group review, entire Task Group Review

• Task Group Reviews for Correctness

– Technical Comments, Supplier Responses, Technical Completeness, Auditor Summary Letter, Identify Additional Findings

• Completes Review of Each NCR and dispositions (NCR Status)

• Discuss Results with Task Group within Forums

• Task Group Votes on Accreditation via On-Line Balloting

AUDIT REVIEW

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Nadcap SUBSCRIBER TUTORIAL

Nadcap – INDUSTRY WORKING TOGETHER

Nadcap Staff SuppliersTask Groups

(Primes)Establish Audit

Criteria

Define AuditorRequirements

Interview &Recommend

Auditor

Contract Auditor

Plan/ScheduleAudits

Supplier Requests

PerformAudit

Review &Accept C/A

Submit C/APackage

Review C/APackage

Findings

Accredit Supplier

Page 42: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

• Subscribers can use eAuditNet to:– Use ‘Subscriber QML’ to specifically search for your company’s suppliers– Lookup audit details for a supplier including checklist details, nonconformance (NCR)

details, and Supplier and Task Group NCR responses – Lookup the current audit status of a supplier – Download or print hard copy checklist(s) – View new or existing Supplier Advisories – View all Nadcap Procedures (NIPs, NOPs, NTGOPs)

• eAuditNet Company Administrator, you can use eAuditNet to:– Create new eAuditNet users for your company – Edit current eAuditNet users for your company – Accept or reject eAuditNet users that select your company during registration – Set-up company Users to receive weekly e-mails regarding your QML supplier audits

that were submitted (Email Subscription Application)• If you are a Task Group Member, you can use eAuditNet to:

– View and discuss supplier audit NCRs – Ballot on supplier audit and merit recommendations

An eAuditNet Subscriber’s Audit Review Guide and eAuditNet CompanyAdministrator’s Guide can be downloaded from eAuditNet using Public Documents.

eAUDITNET FOR SUBSCRIBERS – www.eAuditNet.com

Page 43: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

INDUSTRY MANAGED PROGRAM

AUDIT CHECKLIST

PROCESS EVALUTION/

IMPROVEMENT

CORRECTIVE ACTIONS AS REQUIRED

AUDIT RESULTS

AUDIT CONDUCTED

AUDITOR QUALIFICATION &

SELECTIONINDUSTRY EXPERTS

MANAGE ALL KEY STEPS

Page 44: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

NDT TOP PARAGRAPH REFERENCES AC7114 (SAMPLE – 2010)

470

235 209

185 170

140 137 115 108

80 78 70 70 70 70 65 64 63 61 59 57 55 55 53 53

0

50

100

150

200

250

300

350

400

450

500

4.1.1

8.1.3

8.1.2

4.4.1

4.4.2

5.1.3

4.4.3

4.2.2

8.2.2

8.1.1

5.3.22

5.1.8

5.3.14

5.3.16

5.3.19

4.3.3

5.3.17

5.3.15

5.2.2

4.3.2

5.3.7

5.2.13

5.4.6

5.6.6

7.2.6

Page 45: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

QUALITY IMPROVEMENTS FOR SUPPLIERS (SSC SURVEY RESULTS)

76%

83%85% 86% 88% 89%

60%

70%

80%

90%

100%

2007 2009 2011 2013 2015 2017

Hu

nd

red

s

Quality Increase

An increasing percentage of Nadcap accredited companies report quality improvement in the area(s) related to their Nadcap accreditation(s).

Page 46: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

3-6 June 2019

Paris, France

On-line registration available at www.p-r-i.org

Reservation information will be posted on the

PRI website (www.p-r-i.org) when available.

NEXT Nadcap MEETING

Page 47: Jon Steffey - Performance Review Institute · • May 2009: Full Launch of eAuditNet 2.0 • February 2012: PRI begins conducting audits for Transportation & Power Generation (2012)

Nadcap SUBSCRIBER TUTORIAL

QUESTIONS

QUESTION TIME

?