jon king resume sa ii

JON KING

11703 Brae Valley (409) 920-5356 San Antonio, TX 78249 [email protected]

Business Analyst with more than 15 years of experience supporting large corporate applications. Strategic thinker with highly effective communication and leadership skills. Ability to negotiate customer requirements with senior level management while ensuring agreement between customer and project team on requirements for project deliverables. Proficiency in mentoring individuals and team members to maximize levels of productivity. Demonstrated organizational and analytical skills. Builder of data marts and data bases used to support equipment reliability and analytics. Seeking a position with large company that can utilize my personal experiences and qualifications.

PROFESSIONAL SKILLS AND COMPETENCIES

20+ years of experience in the manufacturing industry, working in all roles that are related to the management, execution, support of the maintenance process, and implementation of ERP systems.

Led Accenture Global SAP PM support team based in Wilmington, Delaware for 12 years. Managed multiple off-shore and on-shore teams (PM and Meridium) to provide various system support functions.

Supported multiple data warehousing applications (including the Meridium application to upload equipment data via Ascential Datastage, Visual Studio and SSRS, while supportingthe Meridium Oracle data base design and reporting).

Excellent track record in business process design and the site implementations of maintenance management and ERP systems (using Accenture’s modified Agile methodology).

Actively supported a global instance of SAP PM for DuPont in a design authority/governance position.

Fifteen years of business analyst experience in the design, implementation, and support of maintenance management systems and processes. Implemented preventive maintenance processes to optimize equipment reliability, and planning and scheduling efficiencies.

Actively solicits, analyses, and documents customer requirements on business requirements for project stakeholders.

Strong ability to be understood and actively listen to ensure accurate comprehension.

Over five years of experience with Analytics and Reporting functions for end user support.

Formal training in master data design and related system configuration in a number of Maintenance Management systems.

Excellent leadership, motivational and communication skills.

Ability to facilitate teams and develop strong relationships with all levels of management.

Managed multiple priorities and customer expectations for multiple client stakeholders.

JON KING


Ability to Work independently or as part of a team to improve the relationship between the business and systems support teams of the company

Demonstrated commitment to excellent customer service and follow through.

Very strong oral and written communication skills

Database administration skills along with data warehousing (SQL and extract/transform/load skills).

Over ten years of COBOL, CICS and DB2 programming experience in a CICS Mainframe environment.

PROFESSIONAL EXPERIENCE

Accenture AFS · San Antonio, Texas 1997 - Present

System Developer Associate Manager

Worked for two clients in the past 18 months on SAP PM implementation projects. One client is a Defense Contractor for the US Military. Second client is a large Oil and Gas company in San Antonio.

Worked as SAP PM Functional Lead on SAP S/4HANA implementation project at Oil and Gas Company.

Directed defect cleanup initiative for defense contractor after implementation of SAP ECC6 upgrade in 2015.

Created functional documents and worked with ABAP team to resolve pending defects not resolved by SAP implementation project team.

Monitored daily support tickets for prioritization and assignment across the SAP project support team.

Accenture · Orange, Texas

System Developer Associate Manager

Managed a staff of 5 to 10 people on the SAP Plant Maintenance and Meridium teams (both on shore and off shore). Interfaced with the DuPont PM Corporate Process Owner and Business Process Owners to turn DuPont change requests into project estimates and project specifications. Business analyst for the SAP Plant Maintenance module. Mentored new hires as part of Accenture’s on boarding process.

Implemented two version upgrades of the Meridium application across multiple business units and servers, saving DuPont over $400,000.

Directed SAP Plant Maintenance implementation as the SAP Plant Maintenance Team Lead across 30+ plant sites in 3 years. Helping shut down a dozen legacy applications.

JON KING


Estimated, designed and managed over two dozen SAP Plant Maintenance and Meridium projects (using Accenture’s Agile methodology) while delivering 95% of the projects on time and under budget.

Managed all Plant Maintenance help desk tickets to make sure service level agreements were exceeded and customers were happy with the changes made.

Supported user requested Meridium reporting needs by designing or modifying existing Meridium reports to help DuPont develop metrics at the site and corporate levels.

Monitored DB2 statistics and SAP Archiving jobs as part of the SAP Data Management Team to make sure all service levels were exceeded.

DuPont · Orange, Texas

Senior Programmer - Project Leader

Project leader over a team of five DuPont employees and contractors in the development and support of the DuPont Manufacturing Information System application. Interfaced with DuPont MIS user groups to design, develop and implement program changes. Coordinated the quarterly release cycle across three IBM 3090 mainframes in the US and Canada. Also held positions as senior programmer, DB2 Data Base Administrator and Data Warehouse team lead.

Provided technical and programming support for Equipment, Reliability Maintenance and

Work Order modules for a large IBM mainframe application. Project Leader for the Equipment and Reliability Modules for 30+ DuPont plant sites in the US.

DB2 Data Base Administrator for the maintenance and support of 7500+ DB2 tables and 2000+ VSAM tables across three data centers and ten CICS regions.

Leader of Work Order testing of “black box project program” to replace the old Total data base with a DB2 data base. Project saved DuPont millions of dollars as over 2000 programs were left unchanged.

Coordinated multiple plant maintenance programming projects and software release cycles by serving as the Project Leader over five employees and nine contractors.

Designed equipment reliability data warehouse to provide cost and failure statics and reporting.

Iowa Kemper Insurance Company · Mason City, Iowa

Junior Programmer

Supported the Iowa Kemper Home Owners insurance module across eleven states. Worked with Kemper internal auditors and state insurance boards to create new coverages and on request rate changes. Provided month end and year end support for the homeowners modules financial closing periods. Made reporting and online changes using COBOL and CICS programming changes.

Eliminated 40% of the data entry errors by working with the Homeowners data entry clerks

to simplify data entry screens, reducing the number of batch job restarts by more than 50% (which helped reduce operations overtime pay).

JON KING


Created “Not In” policy tracking system to track paper copies of insurance policies as they moved between departments. Reduced head count by two policy clerks and saved about $30,000 per year.

Implemented Multi Policy Discount by coordinating project across Homeowners, Auto and Billing modules to help drive a for 12% increase in policies sold.

EDUCATION & TRAINING University of South Dakota · Vermillion, SD Bachelor of Science in Computer Science | 3.4 out of 4.0 GPA (Honors)

PERSONAL STRENGTHS

SAP PLM – Asset Life Cycle

Meridium Data Stage NT Administrator SAP Plant Maintenance

Remedy Data Warehousing Unix Administrator SAP Archiving DB2 DBA SQL

Project Management Data Modeling Business Analyst COBOL Programmer Analytics Reporting

TECHNICAL SKILLS

Application Design JAVAApplication Management JCLBMC Remedy IBM Mainframe ApplicationsBusiness Analysis MeridiumCapacity Planning Microsoft OfficeChange Management MVSCICS Project DeliveryClient Relationship Project Estimation & PlanningCOBOL Project ManagementContinuous Improvement Release ManagementControl-M Requirements AnalysisCustomer Relationship Mgmt. SAP ArchivingData Analysis SAP PM

JON KING


Data Extraction SASData Loading SDFData Modeling Silver StreamData Requirements Software Delivery Life CycleData Warehousing SQLDatabase Design Systems Integration TrainingDB2 DBA Team LeadershipDocumentation TrainingETL Unit TestingForecasting VSAMIBM Data Stage Workload PrioritizationInfrastructure Management XpediterISPF

jon king resume sa ii

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