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Jacqueline K. Johnson

jkjohnson181@verizon.net

5152-A Wynnewood Road Harrisburg, PA 17109

(717) 439-6593

Education – Lock Haven University of PA (2003) - BA in English – writing concentration Minor in Journalism/Mass Communications

Computer Experience *Windows OS, Computer Mainframes, Netscape, MS Explorer, MS Outlook,

*MS Office XP Suites, MS Publisher, MS FrontPage, MS Windows 7

*QuarkXpress, Photo Shop, Adobe Illustrator, NMLS, EBS/Oracle

*Tactical computer Systems operated: PDP-11/70, T-16 Tacintel, MUSIC, FIST, Streamliner,

Tacintel, Trap/TRE, NIPS, Joint Operational Tactical System (JOTS),

EXPERIENCE Administrative Experience

PA Liquor Control Board (OCT12-Present)

PA Department of Banking (NOV08 – OCT12)

PA Department of Health (FEB04 – NOV08)

Lock Haven University of PA (SEP93 – FEB94)

-As a Management Tech, receipt, review, and approve grant invoice vouchers for

reimbursement, process reports, conduct financial management for community and

collegiate grantees approved for alcohol education programs

-Enter/manage databases to keep track of grant money to be reimbursed

-Maintain records and files to be kept locally or sent to archiving

-Use EBS/Oracle for invoice payments and update local spreadsheets and/or

databases for tracking, as needed

-Perform advanced administrative/clerical functions for licensing department utilizing

various computer programs

-Proofread and Edited reports and correspondence

-Maintained correspondence with clients via letters, phone calls, and Email messages

-Compiled and forwarded information for further review to investigations section

-Utilized database information for licensing and trust information

-Conferred and coordinated with investigation and compliance licensing sections and

other financial state agencies, as needed

-Reviewed, responded/assisted customer requests for licensing status of various

mortgage brokers and originators regarding licensing compliance

-Maintained logs and input data into MS Access and Excel programs

-Performed tracking on letters and other reportable materials and correspondence to

individuals and companies

-Compiled statistical information for monthly or more immediate reports

-Assisted staff members with training on databases, computer programs, etc.

J.K. Johnson

Resume – page 2

EXPERIENCE (continued)

-Scheduled interviews and prepared information for candidates

-Assisted office staff with timekeeping and travel expense reports

-Ensured letters and other correspondence was disseminated and processed timely

Education/Degree Related Experience (1997-2003)

-Experienced in Proofreading and Editing

-Desktop Publishing and Database creation

-Developed and followed timelines to meet deadlines

-Conducted research for news reporting

-Created and developed article headlines, article layouts and design

-Interviewed professionals for news reports and developed analytical skills

-Developed interpersonal skills through group and work projects

-Created and updated reports, stories, and other documentation

-Analyzed and interpreted data for reporting utilizing the internet, computer programs

and literary works

-Developed MS PowerPoint presentations for reporting research

Military training US Navy – Cryptologic Technician Communicator (SEP81 – AUG93)

-Provided secure communications using a variety of tactical circuitry and

computers

-Conducted ongoing communication support to shore and fleet commands

-Ensured security of classified materials and equipment through inventories and

other documentation

-Produced and updated operating manuals

-Ensured proper handling of classified messages

-Proofread and edited outgoing messages

-Supervised and Evaluated 8 to 12 people over twelve years of service

-Managed classified Communications Material System account for the

station commanding officer

-Conducted troubleshooting on various tactical equipment and computers used for

communication support

-Conducted ongoing training with subordinates and co-workers

-Provided Customer Service to officers and enlisted

Honors -Kuwaiti Liberation Medal

-National Defense Service Medal

-Southeast Asia Service Medal with Bronze Star

-Navy Achievement Medal