john hill garments
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A project report on John HillTRANSCRIPT
Analysis of Branded Apparel Franchisees
TOWARDS
A FINAL PROJECT REPORT
SUBMITTED TO
SRM SCHOOL OF MANAGEMENT
In partial fulfilment of the requirement for the award of the degree of
MASTER OF BUSINESS ADMINISTRATION
SUBMITTED BY
SUNIL KUMAR
Reg. No. 35080626
SUBMITTED TO
Mrs. P.S. RAJESWARI
FACULTY OF ENGINEERING AND TECHNOLOGY
SRM UNIVERSITY
BONAFIDE CERTIFICATE
Certified that this project titled ‘‘ Analysis of Branded Apparel
Franchisees’’ is the bonafide work of SUNIL KUMAR (Reg. no:-35080626)
who carried out the research under my supervision. Certified further, that to
the best of my knowledge the work reported herein does not from part of
any other project or dissertation on the basis of which a degree or award
was conferred on an earlier occasion on this or any other candidate.
Signature of Guide Signature of HOD
Signature of External Examiner:
Abstract
The project is about “Analysis of Branded Apparel Franchisees” of Indus
Fila in near future as a part of expansion plan being adopted by the
company. The company is targeting at different market places in term of its
number of stores which are presently 50. This project report suggests
prospective locations and site where john hill can open up its new stores.
Area covered is Bangalore, Chennai and Hyderabad. The BSE-listed firm
currently has 50 outlets spread over 40,000 sq. ft across India. It plans to
take the store count to 130 by the end of the current financial. All the new
500 stores will account for 4, 00,000 sq. ft. It also includes details about the
consumer who come at john hill for shopping. A survey was conducted to
develop market of john hill. A questionnaire has been drafted for the same,
to establish new stores at suitable market place and to understand the
actual market condition of the retail outlets, Which can be further utilized by
the company to gain a competitive edge over the competitors. On the basis
of analysis done and key finding, Bangalore, Hyderabad and Chennai region
was scanned and SWOT analysis of each and every corner was done to find
the prospective location where john hill can open its future stores. Property
rates of the selected locations were found out and the most critical location
was selected. Similar kinds of research were done in various parts of the
country by different teams to support john hill retail expansion plan. Apparel
exporters are not interested in the dollar alone and are slowly seeing profits
with the rupee. As export orders become thin and Indian retail matures,
exporters are tapping the potential in the domestic market. Indus Fila is
also planning to boost the capacity of its garment facility at Peenya,
Bangalore district, and set up a new garment manufacturing unit at
Hindupur, Andhra Pradesh. The company is increasing garment
manufacturing capacity from 9,000 pieces per day to 18,000 pieces per day
in phase-I and from 18,000 pieces to 30,000 pieces per day in phase-II with
a capital investment of Rs 45 crore. The project will be completed by April
2008.Indus Fila Ltd, a part of the Indus Mandhana Group, has diverse
interests in textiles sourcing and manufacturing spanning a period of more
than five decades. The group has invested in vertically integrated units
manufacturing fabrics and apparel to cater to the apparel market worldwide.
ACKNOWLEDGEMENT
I owe everything in my life to other. A person single headed can
achieve nothing. In my attempt to do the project many people have
graciously extended their guidance, advice and criticism to improve my
work.
I wish to express my heartiest thanks to our Dean Dr.Jayashree Suresh
for providing infinite facilities, and giving me an opportunity to does this
project work successfully.
I express my sincere thanks to my project internal guide Mrs. P. S.
RAJESWARI for his guidance and valuable suggestions, which made this
project, a successful one. I express my gratitude to JOHN HILL for providing
me the opportunity to undertake this project in their esteemed organization.
My gratitude also extends to the staffs of the department whose words of
encouragement kept the spirits high throughout the course of my project.
LIST OF CONTENTS
Sl. No. TITLE NAME Page No.
CHAPTER 1 1.1 Introduction 1
1.2 Statement of the problem 2
1.3 Objectives of the study 3
1.4 Scope of the Study 3
1.5 Limitation
4
CHAPTER 2 2.1 Company profile 5
2.2 Product range 21
CHAPTER 3 Research Methodology 25
3.1 Research Design 25
3.2 Data Sources 25
3.3 Sampling 26
3.4 Statistical Tools 28
CHAPTER 4 4.1 Analysis and interpretation 29
CHAPTER 5 5.1 Findings 50
5.2 Suggestion 52
5.3 Conclusion 53
Bibliography 54
Questionnaire 55
CHAPTER 1
1.1 INTRODUCTION
Fashions define the notations of taste in a given cultural environment.
The term has particular reference to prevailing in matters of dresses and
department, but it is broad enough to include also changing modes in
literature and arts in moral and social attitudes and even religious science
and the market for stock and bonds.
Marketers have understood this newly found eagerness in men to dress,
to look good and are doing everything to look smart, this is being reflected.
In the wide array of choices that today’s men has before them, spanning
inner wear, garments and other related fashion accessories like shoes, belts,
ties, wallets each trying to woo them with their own marketing gimmicks.
In jeans the top brands are Koutons, Flying machine, Peter England,
cotton county etc., who are offering innumerable and high quality standard
range of clothing and accessories.
Today’s garments manufacturers has an answer to the fashionable jeans
with the great brands. John hill has complete male vanity to pamper the
Indian male.
The fashion has no rules. Actually it does not have any permanent
rules. The fashion changes with times. The tastes and preferences of
people changes regularly. People get bored of wearing same fashions,
design and colors. The company, which has continuous creativity, can only
survive in today’s competitive garment industry. Fashion is nothing but the
covering of ugliness. All the segments of the society want to have new
fashions and designs every day. The company who can identifies the needs;
wants and tastes & preferences of the customers can make good profits. As
there is a lot of demand for fashions in all corners of the world, fashion can
never die. Fashion is for all men from formal wear, executive wear, party
wear, sportswear and casual wear. Thus, fashion can be created in any
field.
Today’s Indian males are very fortunate for having a wide array of
choices available to fulfill their fashions needs. The clothing and other
fashion accessories of international quality standards are available to them.
Each and every product they need for fashion from shirts, trousers, blazers,
suits, ties, spectacles and watches. All the items, which make a man to look
good, can be available to them as of international quality standards by
paying lesser than the international products price.
1.2 STATEMENT OF THE PROBLEM
When we start doing anything new then it is very necessary to
understand the environment in which we are going to do that thing. There is
always equal probability of success and failure. But we again aware about
the thing that without risk there is no reward. Therefore it is necessary to
take the risk in life to become successful but taking risk blindly is completely
foolish, we need to analyze the positive and negative aspect of every
planning before proceeding.
Here main problem in front of me and also to VIR retail is to
understand the market potential. VIR retail (Indus Filla) wants to
open its franchisees in the locality of Chennai therefore it is very
necessary to understand the market and its orientation, that it will be
beneficial or not to open a new franchisee of a new brand at the place where
already well established brands are doing there business.
1.3 OBJECTIVES OF THE STUDY
PRIMARY OBJECTIVE
Analysis of Branded Apparel Franchisees.
SECONDARY OBJECTIVE
To examine the market condition of few retailers in Nungambakkam
(Chennai).
To find the scope for the new retailers or franchisee.
To understand the customer frequency and the demand of the
apparels.
To bring out the various problems faced by the retailers.
To know the market potentiality of garment products.
To judge the mentality of the franchisees owners.
To compare john hill brands with its competitors in terms of sales
figure.
Provide competitive advantage to the John Hill in the form of valuable
information before opening the retail outlet.
1.4 SCOPE OF THE STUDY
The research is conducted in Nungambakkam (Chennai).
This study will help the company to know the present market potential.
The study also helps to know the product potentiality in the market
This study will help the company to take appropriate decision related to
opening new outlets as per the customers need.
1.5 LIMITATIONS OF THE STUDY
1. The study is limited only in selected places of Chennai and is not
applicable to any other geographical part of the country.
2. The report is strictly based on the opinion of the franchisee.
3. Only popular brands of products have been considered.
4. The information collected and analyzed are limited which may not fully
represent the image of study.
5. The study is for limited period of two months and opinions may change
after time so there may be difference in opinion in future.
CHAPTER 2 2.1 COMPANY PROFILE
INDUS FILA LIMITED
Type Indian exporter and importer
Industry
Brand
Textiles
John hill & Miss hill
Founded 1999
Headquarters Bangalore, India
Key people Nitin Mandhana‐ Chairman & Managing Director
Products Men’s wear, designers wear, jeans, men’s formal, men’s casual, trousers, fabrics.
Websites www.johnhill.in, www.indusfila.com
INTRODUCTION ABOUT INDUS FILA LIMITED
The spectacular growth rate of India’s economy is well noticed.
Asia’s fourth largest economy has been growing at an average of over
8% in the last three years and economists predict that it will continue
to do so at least till 2010. Increasing organized retail penetration with
global giants entering the Indian markets, favourable demographics and
rising income levels are driving the domestic textile and apparel
consumption demand. Export growth has remained at high levels post
quotas and is all set to sky rocket hence forward. Textile manufacturer
and apparel exporter Indus Fila, a part of Indus Mandhana Enterprise, which
entered the domestic retail market early this year, is planning to ramp up its
retail operation. The firm will set up around 500 outlets under John Hill
brand across India over the next two years.
Indus Fila vice-chairman & MD Nitin Mandhana said, “We have not seen any
impact on our business since the launch as we are discounted brand.”
Retailing is a seasonal business and we will see an uptick during festive and
wedding seasons, he added.
Around 90% of the stores will be under the franchisee model, while the
remaining 10% will be owned and operated by the company. Indus Fila’s
investment in the retail venture will be around Rs 25 crore.
The BSE-listed firm currently has 50 outlets spread over 40,000 sq ft across
India. It plans to take the store count to 130 by the end of the current
financial. All the new 500 stores will account for 4, 00,000 sq ft.
The new stores will be rolled out in tier II and III towns. It will retail a range
of western wear for men and women under the brand name ‘John Hill’ within
the price range of Rs 100-750.
It is also is in the process of setting up 1, 00,000 – 1, 50,000 sft of garment
manufacturing plant in Bangalore with an investment of Rs 1 crore. The
factory will come up on leased land and will have production capacity of
2,000 garments a day. The company has recently acquired balance stake of
49% in Indus Garments.
Indus Fila Limited, the flagship company of the group is a new age
fashion and textile manufacturer with sharp focus on design and backward
integration capabilities, thriving under the dynamic leadership of Mr. Nitin
Mandhana, the prime mover of the Company, supported by two other
promoter directors - Mr. Shashikant Mandhana and Mr. Prakash Mandhana.
The promoters are from a family which is associated with the textile industry
for a long time.
We are engaged in yarn dyeing, fabric weaving, fabric processing and
apparel manufacturing. The commercial production of Company's expanded
activities - weaving and apparels started in the month of November 2004.
Currently we manufacture color dyed, solid dyed fabrics for domestic
garment manufacturers and exporters.
The apparel manufacturing of Men's Shirts and Ladies Tops is mainly for
exports. We have positioned ourselves as a multi product, multi fibre and
multi market player ensuring that our target market is a diverse mix of the
domestic fabrics market, garment export and international market (fabrics
exports). We have integrated design-to-delivery capability with emphasis on
design excellence and innovative product engineering. We share a close
rapport with a number of marquee international and domestic brands - Izod,
Arrow, Chaps, Armani Exchange and Levi Strauss.
We have multi-locational production and distribution facilities spread
across Bangalore and Mysore, viz. Peenya and Nelamangala in Bangalore,
Nanjangud in Mysore fully backed up by the facilities for product
development, design studio and efficient sampling infrastructure to provide
quality services to our customers in India and abroad. We also have
distribution facilities in Chennai and Mumbai which gives us advantage of
being able to serve our customers from multi-locations. We currently employ
over 480 people.
Presently, we are operating with 156 weaving looms (including 48 looms
under 100% manufacturing agreement) producing approximately 20.80
million meters of fabric per annum and 750 sewing machines with
production capacity of 2.70 millions garments per annum.
Our Operational Income and Profit after Tax (PAT) as per the restated
financial statements for the financial year ending March 31, 2006 is Rs
8,249.13 lacs and Rs 548.96 lacs and for the half year ended September 30,
2006 is Rs 10917.81 lacs and Rs 1063.44 lacs respectively. Our Operational
Income and PAT have grown at a CAGR of 99.29% and 147.23%
respectively over the period of five years and six months.
MAJOR EVENTS REGARDING INDUS FILLA:
Year Key Events
1999 Incorporation of Indus Fila Private Limited
2000 Commencement of business with yarn dyeing in Nelamangala.
2001 Capex incurred to increase capabilities of yarn dyeing.
2004 Commenced weaving and garmenting activity
2005 First export order received in February 2005 Capex of Rs 870
lakhs for further addition of capacity in weaving and garmenting.
2006 Agreement entered for acquiring fully integrated weaving,
processing and finishing unit in Mysore for a consideration of Rs
90 crores
2006 Sale deed executed for acquisition of the fully integrated
weaving, processing and finishing unit in Mysore with a capacity
of 50,000 meters per day and a co generation power plant of 6
MW.
2007 Indus Fila Ltd has informed that on July 05, 2007, the
Company has acquired a 51% stake in Indus Garments (India)
Pvt Ltd for a consideration of Rs 93.50 million.
2009 Indus Fila, the leading textile manufacturer and apparel exporter
has entered the domestic retail sector with its exclusive brand
outlets for the mass market. Company, which has already opened
two stores in Gulbarga (Karnataka) and Karimnagar (Andhra
Pradesh), plans to make 70 stores operational by this August,
mainly in tier-II and III towns via the franchise model.
2009 Indus Fila Limited, a fashion textile and apparel manufacturer,
has acquired the remaining 49% stake in Indus Garments (India)
Pvt., Ltd., a manufacturer of textiles and readymade garments.
Both the companies are based in India.
2010 Indus Fila has received the approval from high court of Karnataka
to merge Tulip Apparels with itself. The company has received
the said approval on February 06, 2010.
INDUS FILA’S OPERATION IN INDIA
The concept of retail chain market is new to Indian consumers.
Actually, the British colonial government introduced the idea of
supermarkets to facilitate its officers with access of all household goods
under one roof. The Indus Fila Group is a Bangalore based company. The
Indus Fila is an apparel manufacturer and exporter. Most of Indus Fila's
revenues comes from exports and the rest meager amount from trading.
Although, Indus Fila doesn't have any retail outlets in India, the
company is planning to open up retail shops in India soon. As per reports,
the Indus Fila retail shops is operating in India from the end of FY 2008 or
early FY 2009. The company have earmarked Rs 20 crore for opening retail
chain in India. Indus Fila is planning to open 12 retail garment outlets in
Bangalore and would further expand to all metros and other semi-urban
areas. Furthermore, the Indus Fila group is planning to acquire big brands in
the US and Europe.
Indus Fila - the key points that attracted them to open retail chains in
India, are:
• India ranks 5th on global retail development index
• It is the second fastest growing economy of the world
• It is going to be the 3rd largest economy in terms of GDP in next few
years
• It ranks high amongst the top 10 FDI destinations of the world
• It is the fastest growing tourist market in Asia
• World bank states that India to be world's second largest economy
after China by the year 2050
• Stable and investor friendly Central Government at the helm of affairs
• Introduction of Value Added Tax or VAT and tax reforms
• High degree of professionalism and corporate ethics
• Excellent Investment opportunities in Indian retail sector and in allied
sectors; sure and high returns on investments
• To invest US $130 billion for the development of infrastructure, by
2010
• To attract US $ 10 billion FDI for infrastructure development by 2008
• Bullish stock markets
• Hordes of foreign investors are thronging in to invest in Indian retail
markets
• Highly educated English speaking young workforce
• Vibrant and multi cultured cities
• Till date the second largest employer after agriculture sector, for the
huge semi-skilled Indian population
ADVANTAGE JOHN HILL USP
• Quality & appeal like International Brands, Priced very competitively
attractive.
• 85% of the inputs are from the group’s vertically integrated resources
assuring strict QC upto international standards.
• The in house concept of “Design to Delivery” backed by stringent QC
practices, it shall enable quick response to market opportunities and
winning consumers’ confidence over a period of time, adding further
sustainable strength in its retailing objective & brand building.
Indus Fila enters domestic retail
Textile manufacturer and apparel exporter Indus Fila has entered the
domestic retail sector with its exclusive brand outlets for the mass market.
The Rs 500-crore Bangalore-based company has already opened two stores
in Gulbarga (Karnataka) and Karimnagar (Andhra Pradesh). It is set to have
70 stores by August, mainly in Tier-II and III towns.
The stores will retail a range of western wear for men and women under the
brand name ‘John Hill’ in the price range Rs 300-600.
This launch comes at a time when export orders are thinning and companies
see potential in the domestic market.
Stores are being planned in Chennai, Kolar, Vijayawada, Ahmedabad,
Baroda, Bangalore, Hyderabad, and in Maharashtra. Barring two stores in
Bangalore, the rest will be run by franchisees, said Mr Nitin Mandhana,
Managing Director, Indus Fila.
Indus Fila’s investment in the retail venture is around Rs 20 crore.
The company, which came out with an initial public offer in 2007, has
manufacturing units in Mysore and Bangalore. In 2007, Indus Fila acquired a
51 per cent stake in Bangalore-based Indus Garments (India) for Rs 9.3
crore.
Garment exporters see value at home
Apparel exporters are not interested in the dollar alone and are slowly
seeing profits with the rupee.
As export orders become thin and Indian retail matures, exporters are
tapping the potential in the domestic market.
The result: reduced entry-level prices and international quality apparel for
Indian shoppers.
Mr Vasanth Kumar, Executive Director, Max Retail, says garment makers are
in a position to block capacity for Indian retailers as export business is weak.
“Also, exporters now respect Indian retail because we are now more evolved
and are demanding healthy numbers from them.”
As export orders have reduced considerably, garment manufacturers are
looking to fill capacity through domestic supply, says Mr Arun Sirdeshmukh,
Chief Executive, Reliance Trends.
Local supply line
Bangalore-based exporter Gokaldas Images, which has been supplying to
many retailers for two years, says though quantities in the domestic market
are still small, there is potential.
This year, the company has seen a 50 per cent increase in domestic
business and volumes compared to last year.
Mr K.A.S. Thirumurthy, owner of Tirupur-based Stallion Garments, too says
the domestic market is showing positive signs for exporters.
Another Tirupur-based export firm, Prem Knitwear, which supplies to
Shoppers’ Stop, has been trying to increase business with local players and
establish an enviable presence locally.
An industry analyst, Mr Sampath Kasirajan, says, “The market is becoming
bigger in our own backyard, and ignoring it makes no business sense. The
Indian textile market is growing at 8-9 per cent; in contrast to markets in
the US and Europe that have flattened or are declining.”
Retail play
The domestic market is also finding newer entrants from the exporting
community.
The export hub of Tirupur is seeing export-oriented units taking the plunge
locally. Some are even contemplating coming out with their own brand, says
Mr A. Sakthivel, President, Tirupur Exporters’ Association.
Stallion Garments has bagged the exclusive licence for supply of Levis
Signature’s underclothing. It has also launched its own undergarments’
brands and will supply to 35 distributors across the country. The company is
negotiating with Reliance to supply its products.
Bangalore-based exporter Indus Fila too has come out with its own brand,
John Hill, through a chain of exclusive outlets.
Price tag
All this spells good news for Indian consumers as they get to wear
international designs in superior fabric at lower prices.
Explaining the reason for the reduced pricing in apparel retail outlets (most
of them have lowered entry price to Rs 99), Mr Sirdeshmukh says the
marketing costs for private brands is much lower than for external brands.
Mr Vasanth Kumar says consumers are seeing lower price tags as lead time
from design to final product has reduced from five months to 100 days.
Indus Fila to add 500 John Hill stores
Indus Fila, is planning to ramp up its retail operation. The firm will set
up around 500 outlets under John Hill brand across India over the next two
years.
Indus Fila vice-chairman & MD Nitin Mandhana says, “We have not seen any
impact on our business since the launch as we are discounted brand.”
Retailing is a seasonal business and we will see an uptick during festive and
wedding seasons, he added.
Around 90% of the stores will be under the franchisee model, while the
remaining 10% will be owned and operated by the company. Indus Fila’s
investment in the retail venture will be around Rs 25 crore.
The BSE-listed firm currently has 50 outlets spread over 40,000 sft across
India. It plans to take the store count to 130 by the end of the current
financial. All the new 500 stores will account for 4, 00,000 sft.
The new stores will be rolled out in tier II and III towns. It will retail a range
of western wear for men and women under the brand name ‘John Hill’ within
the price range of Rs 100-750.
It is also is in the process of setting up 1,00,000 – 1,50,000 sft of garment
manufacturing plant in Bangalore with an investment of Rs 1 crore. The
factory will come up on leased land and will have production capacity of
2,000 garments a day.
The company has recently acquired balance stake of 49% in Indus
Garments ...
John hill
Premium Brand JOHNHILL is looking for franchisee across North India, A
mass market brand targeting youth with real good and performing quality
bundled in it, which is attractively priced with irresistible discounts. John Hill
is bound to make a customer come back with more friends to share another
John Hill experience again & again. Product Range:Fashion apparel in 100%
Cotton (Natural fibers) Men's wear Formal– Casuals– Party wear– Shirts,
Trousers, Denims, Chinos, Cargos, T-Shirts. Women’s wear Launched in
autumn / winter collection 09. Advantage John Hill: USP --- Quality & appeal
like International Brands, Priced very competitively attractive. --- 85% of the
inputs are from the group’s vertically integrated resources assuring strict QC
upto international standards. --- The in house concept of “Design to
Delivery” backed by stringent QC practices, it shall enable quick response to
market opportunities and winning consumers’ confidence over a period of
time, adding further sustainable strength in its retailing objective & brand
building. About the promoters of John Hill Brand VIR Retail Pvt. Ltd.: A
100% retailing subsidiary of Indus Fila Ltd. It is an Indus Mandhana
Enterprise that has a rich heritage of seven decades of history in its
business. Constantly upgrading technology and practices, complete Vertical
Set up of Yarn Dyeing, Weaving, Processing, Apparel making, Designing –
Sampling & Development – Delivery – all in-house upto International
standards enable it execute fast from “Design to Delivery” in today’s fast
evolving fashion trade. As such, Indus Fila one of the most preferred
partners by some of the major global apparel brands from Europe & US &
brings rich expertise in western fashion.
2.2 Product range
FOR MEN MEN:
Men TOPS KNITS BOTTOMS
Formal, Fashion tees Dress Pants,
Casual, pullovers & Sweaters
Chinos,
Evening wear Hoodies Denims,
Club wear, Polo Cargos
Casual shirts,
Jackets,
Blazers & suits
WOMEN TEES DENIM
KIDS
BABIES
MATERNITY Nursing pads Front opening nursing nighties
Mother’s carry bags
COMPETITORS OF JOHN HILL
Chapter 3
RESEARCH METHODOLOGY
3.1 Research design
A research design is indispensible for a research project. It is a series to keep
on going in the right direction. It is a logical and systematical plan prepared for
directing a research study. It specifies the objective, methodology and technique to
be adopted for achieving the objective.
Without a plan a work become unfocussed and aimless, the study will be difficult,
time consuming to make adequate discrimination in the complex interplay of factors
3.2 Data sources
The data has been collected through primary sources.
Primary sources
It refers to data collected fresh and recorded for the first time. They are collected
through questionnaire and direct interview. It thus happen original in nature, in this
study data was collected through structured questionnaire.
3.3 Sampling
Sampling is that part of statistical practice concerned with the selection of
an unbiased or random subset of individual observations within a population
of individuals intended to yield some knowledge about the population of
concern, especially for the purposes of making predictions based on
statistical inference. Sampling is an important aspect of data collection.
Researchers rarely survey the entire population for two reasons the cost is
too high, and the population is dynamic in that the individuals making up the
population may change over time. The three main advantages of sampling
are that the cost is lower, data collection is faster, and since the data set is
smaller it is possible to ensure homogeneity and to improve the accuracy
and quality of the data.
Each observation measures one or more properties (such as weight,
location, color) of observable bodies distinguished as independent objects or
individuals. In survey sampling, survey weights can be applied to the data to
adjust for the sample design. Results from probability theory and statistical
theory are employed to guide practice. In business and medical research,
sampling is widely used for gathering information about a population.
a) Sampling plan
sampling is a procedure to draw conclusion about larger population by studying a
small of the universe
b) Sampling units
in this study the researcher has addressed questionnaire to the sample
respondents.
c) Sample size
In this study sample was 20.
d) Sampling techniques
sampling technique were only which were used to select the respondents to get the
result for the questionnaire was adopted because of the huge number of people.
e) Sampling method
the sampling method may be classified into two generic types
1.) Random sampling:
A random sample is one chosen by a method involving an unpredictable
component. Random sampling can also refer to taking a number of
independent observations from the same probability distribution, without
involving any real population. A probability sample is one in which each item
has a known probability of being in the sample.
The sample usually will not be completely representative of the population
from which it was drawn— this random variation in the results is known as
sampling error. In the case of random samples, mathematical theory is
available to assess the sampling error. Thus, estimates obtained from
random samples can be accompanied by measures of the uncertainty
associated with the estimate. This can take the form of a standard error, or
if the sample is large enough for the central limit theorem to take effect,
confidence intervals may be calculated.
2.) Non-random sampling:
Non-random samples are selected by any kind of procedure that does
not give all cases in the population equal chances to fall into the sample.
Sometimes the context of the study allows or facilitates using a certain
method of sampling; sometimes the researcher has the possibility of
selecting the method. Various such procedures will be discussed below.
Whatever the procedure, it is always possible that it will favor certain types
of cases in the population more than the others, in other words the data
from the sample will be biased.
In descriptive studies the presence of bias is usully a grave handicap,
because it can prohibit generalizing the results into the population.
“Random sampling” is being used in this study.
f) Analysis of the data
The data collected through questionnaire have been tabulated. By using the
above mentioned statistical tools, the data have been analysed.
Interpretation have been drawn based on the analysis. The findings and
observations are the result and outcome of the interpretation made during
the course of analysis.
3.4 Statistical tools
The methods used for the data analysis are
a) Percentage analysis method
b) Diagram graph method
c) Chi-square test
Chapter 4 Analysis and interpretation
Name of the 20 Franchisees of Nungambakkam
S.No.
Franchisees
1
Peter England
2
Globus 2
3
Joshuah’s T-shirt
4
Koutons
5
Comfy Shoemakers Pvt. Ltd (Adidas)
6
Indian Terrain
7
Bodyline Tremmer Company
8
Fashion Flash
9
Stepin
10
Kenith Parker
11
Estilo
12
Prince
13
The Loot
14
Classic Polo
15
Style One
16
Choice
17
Lee
18
Pepe Jeans
19
Arrow
20
Mufti
Name of brand showroom
S.No.
Franchisees
Showroom
1
Peter England
Peter England
2
Globus 2
Globus, Basics, Genesis
3
Joshuah’s T-shirt
Pan America, London Bridge
4
Koutons
Koutons
5
Comfy Shoemakers Pvt. Ltd (Adidas)
Adidas
6
Indian Terrain
Indian Terrain
7
Bodyline Tremmer Company
Color Plus
8
Fashion Flash
Timber Land, Jack & Jones
9
Stepin
Warp & Wraft, Rulez
10
Kenith Parker
Kenith Parker
11
Estilo
Estilo
12
Prince
Pan America, Pyramids
13
The Loot
Fila
14
Classic Polo
Classic Polo
15
Style One
Pyramids, Pan America
16
Choice
Pan America
17
Lee
Lee
18
Pepe Jeans
Pepe Jeans
19
Arrow
Arrow
20
Mufti
Mufti
Area where the show room is located
S.No.
Franchisees
Area
1
Peter England
Nungambakkam
2
Globus 2
Nungambakkam
3
Joshuah’s T-shirt
Nungambakkam
4
Koutons
Nungambakkam
5
Comfy Shoemakers Pvt. Ltd (Adidas)
Nungambakkam
6
Indian Terrain
Nungambakkam
7
Bodyline Tremmer Company
Nungambakkam
8
Fashion Flash
Nungambakkam
9
Stepin
Nungambakkam
10
Kenith Parker
Nungambakkam
11
Estilo
Nungambakkam
12
Prince
Nungambakkam
13
The Loot
Nungambakkam
14
Classic Polo
Nungambakkam
15
Style One
Nungambakkam
16
Choice
Nungambakkam
17
Lee
Nungambakkam
18
Pepe Jeans
Nungambakkam
19
Arrow
Nungambakkam
20
Mufti
Nungambakkam
Current rent of the place of the franchisee in per sq. ft
Table 4.1
Sources- Primary data
Rent (in Rs) No. of Frnchisee Percentage
25 – 40 13 65
41 – 60 2 10
61 – 80 2 10
81 and above 3 15
Total 20 100
Chart 4.1
INFERENCE: From the above table it is shown that 65% of the franchisees
are giving 25-40 rupees, 10% are 41-60 rupees, again 10% are 61-80
rupees, and 15% are more than 81 rupees per square feet.
Monthly sale of the franchisee
Table 4.2
Sales (in Rs) No. of Franchisee Percentage
Less 2,00,000 3 15
2,00,001 - 3,50,000 9 45
3,50,001 – 5,00,000 6 30
5,00,001 – 6,50,000 2 10
Sources- Primary data
Chart 4.2
INFERENCE: From the above table it is shown that 15% of the franchisees
have sale less than 200000 per month, 45% of the franchisees have sale
between 200001-350000 per month, 30% of the franchisees have sale
between350001-500000 per month, and 10% of the franchisees have sale
between 500001-650000 rupees per month.
Average customer frequency on per day basis
Table 4.3
Customer walk No. of Franchisee Percentage
0 – 30 8 40
31 – 50 8 40
51 – 70 4 20
Sources- Primary data
Chart 4.3
INFERENCE: From the above table it is shown that 40% of the franchisees
having maximum or can say 0-30 customer per day customer frequency,
other 40% say they have 31 -50 customer frequency and rest 20% say they
have overall 51- 70 customer frequency every day.
Customer conversion rate in terms of sale
Table 4.4
Conversion rate No. of Franchisee Percentage
0-41 5 25
41-60 8 40
61-80 7 35
Sources- Primary data
Chart 4.4
INFERENCE: Customer convertion rate for 25% of franchisee is 0-40%, for
other 40% it is 41-60% and rest 35% it is 61-80%.
Extra sales on the weekends and on holidays
Table 4.5
Extra sales No. of Franchisee Percentage
Yes 20 100
No 0 0
Sources- Primary data
Chart 4.5
INFERENCE: About extra sales overall franchisee agree, that there is extra
sales on weekends and holidays.
Male & female customers frequency visiting the franchisee more often
Table 4.6
Gender No. of Franchisee
Male 20
Female 0
Sources- Primary data
Chart 4.6
INFERENCE: Here very interesting result came out about the customer that
more generally or approximately 100 percent customer those are coming to
the showrooms or franchisees are Males.
Type of clothes are mostly sold from show room
Table 4.7
Type of clothes No. of franchisee Percentage
Men’s Formal 10 50 Men’s Casuals 3 15
Denim 3 15 Women’s Formal 2 10
Women’s Casual 2 10
Sources- Primary data
Chart 4.7
INFERENCE: From the above table it is shown that 50% franchisee sells
Men’s Formal, 15% franchisee sells Men’s casuals, 15% franchisee sells
Denim, 10% franchisee sells Women’s formal and 10% Franchisee sells
Women’s casuals.
Income group are prime customers
Table 4.8
Income group No. of Franchisee Percentage
Lower Class 12 60
Upper Middle Class 6 30
Upper Class 2 10
Sources- Primary data
Chart 4.8
INFERENCE: From the above table it is shown that 60% franchisee having
Lower class , 30% franchisee having upper middle class and only 10%
franchisee having Upper class income group customer who visit their shop.
Age wise distribution of the customers visiting the frannchisees
Table 4.9
Age Group No. of Franchisee Percentage 20-25 1 5 20-30 7 35 20-40 2 10 25-30 2 10 25-40 7 35 31-40 1 5
Sources- Primary data
Chart 4.9
INFERENCE: From the above table it is shown that age group of 18-25
customer visits 5% to franchisee, age group of 20-30 customer visits 35% to
franchisee, age group of 20-40 customer visits 10% to franchisee, age group
of 25-30 customer visits 10% to franchisee, age group of 25-40 customer
visits 35% to franchisee, and age group of 31-40 customer visits 10% to
franchisee.
Product price range available in franchisees
Table 4.10
Price Range () No. of Franchisee Percentage
Upto 1500 4 20
Upto 3000 6 30
Upto 4500 5 25 Upto 4501 and above 5 25
Sources- Primary data
Chart 4.10
INFERENCE: From the above table it is shown that 20% franchisee sells the
product upto Rs 1500, 30% franchisee sells the product upto Rs 3000, 25%
franchisee sells the product upto Rs 4500, and 25% franchisee sells the
product upto Rs 4501 and above.
Brand value of franchiser have influence over sales
Table 4.11
Brand Value No. of Franchisee
Yes 20
No 0
Sources- Primary data
Chart 4.11
INFERENCE: From the above table it is shown that 100% franchisee agree that
the brand value of their franchiser company have influence over their sales.
Discount & offer have extra bearing on sales & revenue generation
Table 4.12
Extra bearing No. of Franchisee Percentage
Yes 19 95
No 1 5
Sources- Primary data
Chart 4.12
INFERENCE: From the above table it is shown that 95% franchisee agree
that the discount and offer have extra bearing on sales and revenue
generation and only 5% franchisee do not agree that the discount and offer
have no extra bearing on sales and revenue generation.
Kind of promotional strategies follow by Franchisee
Table 4.13
Promotional Strategies No. of Franchisee Percentage
Advertisement 5 25
Seasonal Discount 10 50
Offers 5 25
Sources- Primary data
Chart 4.13
INFERENCE: 50% franchisee follow seasonal discount promotional
strategies, 25% franchisee follow offers promotional strategies and 25%
franchisee follow advertisement promotional strategies.
Uniqueness of brand
Table 4.14
Uniqueness No. of Franchisee Percentage
Brand 3 15 Product Range 3 15
Fitting 4 20
Quality 8 40
Price 2 10
Sources- Primary data
Chart 4.14
INFERENCE: From the above table it is shown that the uniqueness of 15%
franchisee is Brand, the uniqueness of 15% franchisee is Product range, the
uniqueness of 20% franchisee is Fitting, the uniqueness of 40% franchisee is
Quality and the uniqueness of 10% franchisee is Price.
Switch over to other brand franchise in same segment
Table 4.15
Switch No. of Franchisee Percentage
Yes 19 95
No 1 5
Sources- Primary data
Chart 4.15
INFERENCE: From the above table it is shown that 95% franchisee after
given the opportunity they would like to switch over to other brand
franchise in the same segment and only 5% franchisee after the given the
opportunity they would not like to switch over to other brand franchise in the
same segment .
Take other brand franchisee
Table 4.16
Other brand franchisee
No. of Franchisee Percentage
Yes 19 95
No 1 5
Sources- Primary data
Chart 4.16
INFERENCE: From the above table it is shown that 95% franchisee after
given the opportunity they would like take other brand franchisee and only
5% franchisee after the given the opportunity they would not like to take
other brand franchisee.
CHI-SQUARE ANALYSIS
Relationship between sales per month and rent in sq ft.
Rent in sq ft
Sales 25-40 41-60 61-80 81 and above
Total
Less than 2,00,000
2 1 0 0 3
2,00,001-3,50,000
8 0 0 1 9
3,50,001-5,00,000
3 1 1 1 6
5,00,001 and above
0 0 1 1 2
Total 13 2 2 3 20
NULL Hypothesis (HO):- There is no significant relationship between the rent of the franchisee and the sales per month.
Alternative Hypothesis (H1):-There is a close relationship between the rent of the franchisee and the sales per month.
Table of expected frequencies:
1.95 0.3 0.3 0.45
5.85 0.9 0.9 1.35
3.9 0.6 0.6 0.9
1.3 0.2 0.2 0.3
Calculation of CHI- SQUARE:
Observation(O) Expected (E) (O-E)2 (O-E)2/E 2 1.95 .0025 0.0012 8 5.85 4.62 0.789 3 3.9 0.81 0.207 0 1.3 1.69 1.3 1 0.3 0.49 1.63 0 0.9 0.81 0.9 1 0.6 0.16 0.266 0 0.2 0.04 0.2 0 0.3 0.09 0.3 0 0.9 0.81 0.9 1 0.6 0.16 0.266 1 0.2 0.64 3.2 0 0.45 0.20 0.44 1 1.35 0.12 0.088 1 0.9 0.01 0.011 1 0.3 0.49 1.63
∑(O-E)2/E = 12.1282
Calculated χ2 value = 12.1282
Degree of freedom = (r-1) (c-1)
= (4-1) (4-1)
= 9
Table value = 16.9
Level of significance = 5%
INFERENCE:
It is found from the above analysis that calculated chi-square value is less than
the table value at 5 degree of freedom and Null hypothesis accepted. So, we
conclude that, there is a no significant relationship between the rent of the
franchisee and the sales per month.
Chapter 5
5.1 FINDINGS
Average rent that most of the franchisees are paying is 25-40 rupees
per square feet. Monthly sale is for most of the franchisee is around 3.5 lacs, but some
good franchisees or whose brand value is little bit more have monthly
sale around 5.00 lacs. Customer frequency for a normal business day is overall around 40-
50 in which approximately 50% customer come only for window
shopping Overall all the franchisees are agree that there is always extra sales
on holidays and on weekends due to increase in customer frequency
and customer conversion rate. It’s a male market because most of the shopping done by the males.
Females are also there but there frequency is very low approximately
zero. Mostly customers prefer to buy the formal wearing. Approximately
50% Ages of the customers who are visiting the franchisees frequently are
around 20-40, and most of them are employed that’s why they prefer
to buy formal wear.
Most of the franchisees having branded apparels and they realize that
it has got very good influence over the customers. Overall all of the franchisees owners have same opinion about the
discount and offers that it has got extra bearing on sales and revenue. Most of the franchisees are using the strategy of seasonal discount,
after that they prefer advertisement and offers. Quality and the fittings are the first choice for most of the customers. Most of the owners are agree that they will like to switch over another
brand if they will get better margin, brand value etc.
5.2 SUGGESTIONS
There is good opportunity in the market for new franchisee with new
offerings and new designs therefore john hill should launch its
products with uniqueness.
There is no need of renting a high rent place for the franchisee
because it has got no use, instead it will generate extra pressure on
the income.
Franchisee owners are waiting for new brands who will provide them
good margin and profit therefore it’s a good opportunity to grab
Mostly prefer to keep the formal wear because customers are
interested in formal.
On weekends always keep fresh and new arrivals because the
customer frequency and the sale is higher.
Keep focus on male clothing
At the beginning advertisement will be needed to promote the brand
and create brand awareness.
Keep in focus or target the young age customers.
5.3 CONCLUSION
Bangalore-based exporter Indus Fila too has come out with its own
brand, John Hill, through a chain of exclusive outlets.
Now Indus Fila wants to expand its chain all over India.
A mass market brand targeting youth with real good and performing quality
bundled in it, which is attractively priced with irresistible discounts
India is the second fastest growing economy of the world that’s why it
provides good opportunity to the new entrants
High degree of professionalism and corporate ethics suggest that there is
going to increase the demand for the formal wearing in the market.
There is good scope in the market even the peoples are waiting desperately
for the new brands who will provide them better margin and good product
One more reason that john hill’s product price is not very high therefore
there is a good opportunity in the market. Because people will enjoy the
branded apparel at the lowest price.
John hill should open the franchisee in Nungambakkam because there is
good scope of marketing and sale of the product because John Hill provide
good quality clothing at the lowest price
BIBLIOGRAPHY
www.indusfila.com
www.johnhill.in
www.google.com
PHILIP KOTLER, MARKETING MANAGEMENT
Analysis of Branded Apparel Franchisees
Questionnaire
1. Name of the franchisee?
2. Which brand show room are you having?
3. Area where the show room is located?
4. Current rent of the place in per sq. ft format?
5. Sale of the show room in (lakhs)?
a) Less than 2,00,000 b) 2,00,000-3,50,000
c) 3,50,000-5,00,000 d) 5,00,000-6,50,000
e) 6,50,000-8,00,000 f) 8,00,000-10,00,000
g) more than 10,00,000
6. Customer walk in a particular day?
a) 0-10 b) 10-30 c) 30-50 d) 50-70
e) 70-90 f) 90-110 g) more than 110
7. Customer conversion rate in terms of sale?
a) 0-20% b) 20%-40% c) 40%-60% d) 60%-80%
e) 80%-100%
8. Does there is extra sales on the weekends and on holidays?
a) Yes b) No
9. What gender of customer is coming more often to your show room?
a) Male b) Female
10. What type of clothes are mostly sold from your show room?
a) Men’s formal b) Men’s casuals c) Denim
d) Women’s formal e) Women’s casuals
11. Which brand franchisees are your prime competitors?
12. Which income group are your prime customers?
13. Which age group visits your store often?
a) Below 17 b) 17- 20 c) 20-25
d) 25-30 e) 30-40 f)above 40
14. What is the product price range available in your store?
15. Do you think the brand value of your franchiser company have influence
over your sales?
a) Yes b) No
16.Does the discount and offer have extra bearing on sales and revenue
generation?
a) Yes b) No
17. What kind of promotional strategies do you follow?
a) Advertisement b) Seasonal Discount c) Offers
18. what is the uniqueness of your brand?
19. Given the opportunity would you like to switch over to other brand
franchise in the same segment?
a) Yes b) No
20. Given the opportunity would you like take other brand franchisee?
a) Yes b) No