joe michel 2015april09 sql crm bi resume with references for all jobs

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Joe Michel Consultant RESUME OF JOE MICHEL PROFILE: PROFILE: Mr. Michel’s career path is being a BI/DW-Data Warehouse Architect, Data Migration and App Developer and/or a CRM Developer and Data Migration Expert. He thrives on migrating and transforming data, creating and building data warehouses, data marts, reports, cubes and other decision tools to empower and enable users to make better informed decisions. He is a long-time database and application developer, having worked in the industry over the past two decades. He strives to propose and deliver cost-effective, long-term solutions to meet the client’s business goals and requirements – current and longer term. On a team or leading a team, he develops and implements software solutions that deliver measurable and sustainable results. He is a results oriented individual whose principles are quality, results and integrity. Mr. Michel is a “people” person who can inspire and coach others to contribute to a team’s success and organizational goals. His strengths include being able to take abstract ideas, facilitate brainstorming sessions and generate creative, out of the box thinking and deliver solutions. He leads by example and prefers to roll up his sleeves and get involved to ensure the job is completed on budget, on time - with quality results. He develops custom applications and is equally comfortable working with existing systems to improve their efficiency and effectiveness. He has been in many full SDLCs in the government, manufacturing, academic, medical, and engineering, banking, real estate and health care sectors. PROFESSIONAL EXPERIENCE: PROFESSIONAL EXPERIENCE: Project #1 Client: OCOL – Office of the Commissioner of Official Languages Consulting Company: Coradix Role: Data Migration and Reporting Specialist on MS Dynamics CRM 2013 project Date: November 2014 – Current Duration: 4 Months currently Client Reference Name: Jean-Francois Gagne Excel ITR Page 1 of 28

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Page 1: Joe Michel 2015April09 SQL CRM BI Resume with References for all Jobs

Joe MichelConsultant

RESUME OF JOE MICHEL

PROFILE:PROFILE:

Mr. Michel’s career path is being a BI/DW-Data Warehouse Architect, Data Migration and App Developer and/or a CRM Developer and Data Migration Expert. He thrives on migrating and transforming data, creating and building data warehouses, data marts, reports, cubes and other decision tools to empower and enable users to make better informed decisions.

He is a long-time database and application developer, having worked in the industry over the past two decades. He strives to propose and deliver cost-effective, long-term solutions to meet the client’s business goals and requirements – current and longer term. On a team or leading a team, he develops and implements software solutions that deliver measurable and sustainable results. He is a results oriented individual whose principles are quality, results and integrity.

Mr. Michel is a “people” person who can inspire and coach others to contribute to a team’s success and organizational goals. His strengths include being able to take abstract ideas, facilitate brainstorming sessions and generate creative, out of the box thinking and deliver solutions. He leads by example and prefers to roll up his sleeves and get involved to ensure the job is completed on budget, on time - with quality results.

He develops custom applications and is equally comfortable working with existing systems to improve their efficiency and effectiveness. He has been in many full SDLCs in the government, manufacturing, academic, medical, and engineering, banking, real estate and health care sectors. 

PROFESSIONAL EXPERIENCE:PROFESSIONAL EXPERIENCE:

Project #1Client: OCOL – Office of the Commissioner of Official LanguagesConsulting Company: CoradixRole: Data Migration and Reporting Specialist on MS Dynamics CRM 2013 project Date: November 2014 – CurrentDuration: 4 Months currently

Client Reference Name: Jean-Francois GagneClient Reference Phone Number: 819.665.5063Client Reference Email Address: [email protected]

Project Budget: $1,000,000Project Title/Project Description:Part of a 6-7 person CRM team to migrate the OCOL enterprise to a new Case Tool written in MS DYNAMICS CRM 2013. I am working on the Data Migration of legacy data and Reports for the new system. Everything at OCOL has to be bilingual – French and English – which adds a further effort to the project. We must also be able to communicate in both official languages – French and English.

Using SSRS to create custom reports beyond the scope of CRM reports Using SSIS with CRM Kingsway for all CRUD operations to the SQL CRM database – using

a staging database as well Using SQL Profiler to validate the time required to post certain select and update queries Extracting XML within SSIS for load to CRM

Excel ITR Page 1 of 20

Page 2: Joe Michel 2015April09 SQL CRM BI Resume with References for all Jobs

Joe MichelConsultant

Defining, mapping and transforming data to the new CRM Application’s entities. A great deal of the legacy data comes from Lotus Notes.

Customizing the CRM solution creating the entities and attributes to accommodate the requirement and migrated data

Using SSIS, MS Dynamics CRM for Kingsway to migrate most of the data to CRM. Creating SSRS and CRM reports and CRM dashboards for the users. Entitlement Case Management (intake, eligibility, case workflow, entitlement calculation,

contract management, monitoring, follow-up, recommendations and resolution); Legal/Courts/Judicial Management (registration, intake/identification, knowledge base,

scheduling, appeals management, issues management, monitoring, and case tracking); Document management involving GCDocs with CRM. Investigations (communications, correspondence, scheduling, monitoring and reporting). Creating Workflows to handle the resolution of Cases and using Calculated Fields for storing

dynamic data results

Technical Environment: MS Dynamics CRM 2013, SQL 2012/2008R2 / Visual Studio 2013/2012 SSRS/SSiS/SSAS, SQL Profiler, GC Docs/RDims, Office 2013/2010, SharePoint 2010/2013, Oracle, Kingsway for CRM Data Migration, Lotus Notes.

Project #2Client: CDPQ – Caisse de Dépôt et Placement du QuébecConsulting Company: OdesiaRole: BI SQL Financial Data Conversion Manipulation Specialist Date: August 2014 – October 2014Duration: 3 Months

Client Reference Name: Jean-Nicolas Malek Client Reference Phone Number: 514 847-2826Client Reference Email Address: jnmalek@ lacaisse .com Client Reference Name: Yvan PortelanceClient Reference Phone Number: 514 847-2601, cell 514-679-5707Client Reference Email Address: yportelance@ lacaisse .com

Project Budget: $1,500,000Project Title/Project Description:Part of SQL BI Development team to optimize the delivery of real-time financial data within EDML – Entreprise des Marchés Liquides - to the Caisse’s financial users. La Caisse administers $200 Billion of Quebec Pension fund money.

Used SSRS to create custom reports on the update operations we were performing Used SSIS for all updates – and this was part of the major nightly update of Financial data

being followed world-wide Using SQL Profiler to validate the time required to post certain select and update queries,

used also to look at suggested indexes and work-arounds Extracting XML within SSIS for load to CRM Defining, mapping and transforming data to the Data Warehouse migration for the enterprise

delivery of financial information to the Caisse’s users Migrating millions of records from Sybase, SQL and flat files to SQL Server using SQL and

SSIS (M2) SSIS and SSRS Development and Modification for Data Migration and optimization

Excel ITR Page 2 of 20

Page 3: Joe Michel 2015April09 SQL CRM BI Resume with References for all Jobs

Joe MichelConsultant

SQL Script modifications and enhancements for the ‘Audits de valorisation’ to improve ,of the auditing of the delta changes in many of the financial instruments for the Caisse’s users

Interact with colleagues and staff exclusively in French as French is the working language at la Caisse.

Technical Environment: SQL 2012/2008R2 / Visual Studio 2012/2008 SSRS/SSiS/SSAS, Data Vault, SQL Profiler, MS Dynamics CRM 2011, Office 2013/2010, SharePoint 2010/2013, Performance Point 2010, Sybase, Oracle, Oracle SQL Developer and Data Modeler.

Project #3Client: Office of the Information CommissionerConsulting Company: CoradixRole: Data Conversion Specialist Date: May 2014 – June 2014Duration: 2 Months

Client Reference Name: Shireeh JanClient Reference Phone Number:Client Reference Email Address:

Project Budget: $200,000Project Title/Project Description:Provided the ETL for the CRM conversion0 of Legal at OIC

Used SSRS to create custom reports for Client app requirements Used SSIS for updating the data warehouse Using SQL Profiler to validate the time required to post certain select and update queries,

used also to look at suggested indexes and work-arounds Extracting XML within SSIS for load to the D/W Conversion of Legal files from SQL, Excel to CRM application (Over 100,000 records – over

1,000 cases) Designed and developed data conversion processes and scripts: Created and maintained

SSIS ETL processes to import and export data to and from the CRM 4.0 application to the legacy systems

ETL in SQL 2008R2 SSIS: The environment was primarily SQL 2008R2 and SQL 2005 Gathered and consolidated data from multiple sources into a single repository: Gathered

multiple types of data: RDIMS, Excel, XML, SQL consolidating it into CRM tables. Participated in the definition of data migration requirements to import legacy data to CRM. Interact with clients in both official languages Entitlement Case Management (intake, eligibility, case workflow, entitlement calculation,

contract management, monitoring, follow-up, recommendations and resolution); Legal/Courts/Judicial Management (registration, intake/identification, knowledge base,

scheduling, appeals management, issues management, monitoring, and case tracking); Document management involving RDims with CRM. Investigations (communications, correspondence, scheduling, monitoring and reporting).

Technical Environment: SQL 2008/2005 / Visual Studio 2005 SSRS/SSiS/SSAS, MS Dynamics CRM 2011, Office 2007, Erwin Data Modeller, SharePoint 2010, Performance Point 2010, RDims.

Project #4Client: Natural Sciences and Engineering Research Council Consulting Company: A Hundred AnswersRole: Data Conversion Specialist Date: August 2013 – March 2014

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Page 4: Joe Michel 2015April09 SQL CRM BI Resume with References for all Jobs

Joe MichelConsultant

Duration: 8 Months

Client Reference Name: Christopher ArcandClient Reference Phone Number: N/AClient Reference Email Address: [email protected]

Project Title/Project Description:NSERC Conversion to CRM On a Microsoft CRM 2011 6 person team creating applications to administer the granting of research funds for NSERC and SSERC. I extracted, transformed and loaded (ETL) Data Conversion/Migration and Data Quality with SQL Server Integration Services (SSIS) to CRM and the Data Warehouse. Used SSRS to create custom reports for Client app requirements Used SSIS for updating CRM Using SQL Profiler to validate the time required to post certain select and update queries,

used also to look at suggested indexes and work-arounds Extracting XML within SSIS for load to the D/W and CRM Troubleshoot and correct data architecture, ETL routines and develop new. Reviewed the current Data Warehouse and Portal and proposed and built efficiencies Designed and developed data conversion processes and scripts: Created and maintained

SSIS ETL processes to import and export data to and from the CRM 2011 application to the legacy systems, financial systems, and the portal. Over a million records, over 1,000 cases

Gathered and consolidated data from multiple sources into a single repository: Gathered multiple types of data: Oracle, Sybase, Excel, XML, SQL consolidating it into CRM and CRM portal tables. Over a million records and 1,000 cases

Implemented a repeatable data conversion approach that results in consistent data output: Built version control releases using TFS to ensure repeatable and consistent results going from the Dev to QA to Production platforms.

ETL data in a MS SQL Server 2008 R2 Server Environment: All ETL was either a source or destination of SQL.

Scheduled with SQL Agent: Used SQL Agent for nightly to minute by minute updates and user tasks, such as scheduling some T-SQL, stored procedures and SSIS.

Entitlement Case Management (intake, eligibility, case workflow, entitlement calculation, contract management, monitoring, follow-up, recommendations and resolution);

Legal/Courts/Judicial Management (registration, intake/identification, knowledge base, scheduling, appeals management, issues management, monitoring, and case tracking);

Document management involving GCDocs with CRM. Investigations (communications, correspondence, scheduling, monitoring and reporting).

Technical Environment: MS Dynamics CRM 2011, QL 2008 R2, TFS 2010, Oracle 10 PL/SQL, Visual Studio 2008/10/12 SSRS/SSiS/SSAS, MS Team Foundation Server 2010, Office 2010/2013. Kinsgway CRM, FreeBalance, SharePoint 2010, GCDocs

Project #5Client: Citizenship Immigration CanadaConsulting Company: Randstad CorpRole: Data Conversion Specialist Date: January 2013 – July 2013Duration: 7 Months

Client Reference Name: Tom LinClient Reference Phone Number: 613.791.4222Client Reference Email Address: [email protected]

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Joe MichelConsultant

Project Title/Project Description:On the team responsible for introducing TFS 2010 – Team Foundation Services to CIC ministry wide. TFS is to be used to monitor and administer the Application life cycle management of much of the extensive and varied IT development at CIC. At the moment TFS is covering GCMS, Siebel, Sparks and Clearquest and .Net development projects.

Used SSRS to create custom reports for Client app requirements Used SSIS for updating the data Using SQL Profiler to validate the time required to post certain select and update queries,

used also to look at suggested indexes and work-arounds Extracting XML within SSIS for load to the data Reporting on the TFS Work Items – their processes and statuses. Developing queries for

users in WIQL – Work Item Query Language – to query and mass update the TFS Work Item Tickets. Providing users with end-user reporting – complete with drill-downs complete to the specific Work Item.

Designed and developed data conversion processes and scripts: Created and maintained SSIS ETL processes to import and export data to and from the TFS SQL Data application.

ETL in SQL 2008R2 SSIS: The environment was primarily SQL 2008R2. Gathered and consolidated data from multiple sources into a single repository: Gathered

multiple types of data: Oracle, Excel, XML, SQL consolidating it into the TFS SQL data. Implemented a repeatable data conversion approach that results in consistent data output:

Built version control releases using TFS to ensure repeatable and consistent results going from the Dev to QA to Production platforms.

ETL data in a MS SQL Server 2008 R2 Environment: All ETL either had a source or destination of SQL. Please confirm that this is the correct data.

Scheduled with SQL Agent: Used SQL Agent for nightly to minute by minute updates and user tasks, such as scheduling some T-SQL, stored procedures and SSIS.

Tweaking and prepping the TFS Data Warehouse for reporting and querying. Generating TFS WIQL – Work Item Query Language that users use from the Reports to

generate their own queries and perforCIm mass updates. Creating reports and queries to monitor and police a customized TFS environment tailored for

CIC GCMS.

Technical Environment: SQL 2008 R2, TFS 2010, Visual Studio 2008/10/12 SSRS/SSiS/SSAS, MS Team Foundation Server 2010, Office 2007/10. Oracle 10 PL/SQL, IBM ClearQuest / ClearCase, Sparx, SharePoint 2010

Project #6Client: Office of the Privacy CommissionerConsulting Company: Emerion ConsultingRole: Data Conversion Specialist Date: September 2012 – December 2012Duration: 4 Months

Client Reference Name: Jean Francois GagneClient Reference Phone Number: 819.665.5063Client Reference Email Address: [email protected]

Project Title/Project Description:CRM Conversion to CI2Part of a five person team conversion / upgrade of CRM 4.0 data from CI2 version 1-Sql 2005 to CI2 version 2-Sql 2008. I was the ETL / Data Migration expert/resource on this project. (R2)

Used SSRS to create custom reports for Client app requirements

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Joe MichelConsultant

Used SSIS for updating CRM Using SQL Profiler to validate the time required to post certain select and update queries,

used also to look at suggested indexes and work-arounds Extracting XML within SSIS for load to the D/W and CRM Creating an SSAS Cube for the Data Warehouse Developed data conversion processes and scripts: Created and maintained SSIS ETL

processes to import and export data to and from the CRM 4.0 application to the legacy systems and the portal. Importing Data from Sybase, Excel, SQL to CRM

Conversion of Investigation and Legal files from SQL, Excel to CRM application (Over 100,000 records – over 1,000 cases)

ETL in SQL 2008R2 SSIS: The environment was primarily SQL 2008R2. Gathered and consolidated data from multiple sources into a single repository: Gathered

multiple types of data: RDIMS, Excel, XML, SQL consolidating it into CRM and CRM portal tables.

Implemented a repeatable data conversion approach that results in consistent data output: Built version control releases using TFS to ensure repeatable and consistent results going from the Dev to QA to Production platforms.

ETL data (RDIMS, Excel, XML, SQ) in a SQL Server Environment: All ETL either had a source or destination of SQL.

Scheduled with SQL Agent: Used SQL Agent for nightly to minute by minute updates and user tasks, such as scheduling some T-SQL, stored procedures and SSIS.

Review, stabilize and optimize the performance of the CI2 Investigations Cube and the CRM database

Deliver the new reporting requirements for the CRM Investigation conversion at OPC Performing data mining and analytics on the Investigations and Investigation Teams involving

dashboards, drill-downs, and document maps. Building and reviewing the Investigations Reporting Data Warehouse. Adding and modifying

measures in the Cubes. Providing users with end-user reporting – complete with drill-downs complete to the specific

CRM investigation Entitlement Case Management (intake, eligibility, case workflow, entitlement calculation,

contract management, monitoring, follow-up, recommendations and resolution); Legal/Courts/Judicial Management (registration, intake/identification, knowledge base,

scheduling, appeals management, issues management, monitoring, and case tracking); Document management involving GCDocs with CRM. Investigations (communications, correspondence, scheduling, monitoring and reporting).

Technical Environment: SQL 2005/2008 R2 / Visual Studio 2005/2008/2010 SSRS/SSiS/SSAS, MS Dynamics CRM 4.0, Office 2010, MS Team Foundation Server 2010, SharePoint 2010, PerformancePoint 2010, GCDocs

Project #7Client: Sirius XMConsulting Company: Please include this information if applicableRole: Data Conversion Specialist Date: July 2012 – August 2012Duration: 2 Months

Client Reference Name: William TavaresClient Reference Phone Number: 416.513.7473Client Reference Email Address: [email protected]

Project Title/Project Description:

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Page 7: Joe Michel 2015April09 SQL CRM BI Resume with References for all Jobs

Joe MichelConsultant

SIME Data Warehouse CreationCreate a Data Warehouse and SSAS Cubes for the SIME-Subscription Information and Marketing Engine to provide Marketing with the best available data on subscribers and radios for maximum effectiveness in targeting trial and lapsed subscribers.

Used SSIS for updating the D/W Using SQL Profiler to validate the time required to post certain select and update queries,

used also to look at suggested indexes and work-arounds Extracting XML within SSIS for load to the D/W and CRM Creating an SSAS Cube for the Data Warehouse Designed and developed data conversion processes and scripts: Created and maintained

SSIS ETL processes to import and export data to and from the SQL 2012 Data Warehouse. ETL in SQL 2008R2 SSIS: The environment was primarily SQL 2012 and SQL 2008R2. Gathered and consolidated data from multiple sources into a single repository: Gathered

multiple types of data: Oracle, Excel, XML, SQL consolidating it into the SQL 2012 Data Warehouse tables.

Implemented a repeatable data conversion approach that results in consistent data output: Built version control releases using TFS to ensure repeatable and consistent results going from the Dev to QA to Production platforms.

ETL data (Oracle, Excel, XML, SQL) in a SQL Server Environment: All ETL either had a source or destination of SQL.

Scheduled with SQL Agent: Used SQL Agent for nightly to minute by minute updates and user tasks, such as scheduling some T-SQL, stored procedures and SSIS.

Create and populate the New SIME SQL 2012 Marketing database Build a historical Data Warehouse of Radios (ESNs), Clients, and OEM Transactions while

also pro-actively tracking Marketing initiatives (email, phone, post, incentives) to attract and keep Sirius subscribers. Migrate data from SQL 2005 and 2008 to SQL 2012

Once the Data warehouse was built – built views, procedures and reports for Marketing to access this info.

Technical Environment: SQL 2012/2008 Visual Studio 2008R2 SSRS/SSiS/SSAS, SharePoint 2010, Office 2010, PowerPivot for Excel 2010, TFS 2010, Oracle 10 PL/SQL

Project #8Client: CAA - Club AssistConsulting Company: TekSystems Inc.Role: Data Conversion Specialist Date: April 2012 – June 2012 Duration: 3 Months

Client Reference Name: Brock GormleyClient Reference Phone Number: Not availableClient Reference Email Address: [email protected]

Project Title/Project Description:Modifying, enhancing, reviewing aggregations and maintaining a sophisticated MS BI Data Warehouse consisting of six cubes: ClubAssist, Receivables, Aging, SalesDetail, Dates, and Inventory. Assisting my replacement in taking on my duties.

Used SSIS for updating the D/W Using SQL Profiler to validate the time required to post certain select and update queries,

used also to look at suggested indexes and work-arounds Extracting XML within SSIS for load to the D/W and CRM Creating an SSAS Cube for the Data Warehouse

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Joe MichelConsultant

Exploring the data mining and analytics of the SalesDetail and tweaking the data sources, dimensions and partitions.

Building the Data Warehouse with SSIS Packages to update the Data Warehouse and Cubes and its dimensions.

Designed and developed data conversion processes and scripts: Created and maintained SSIS ETL processes to import and export data to and from the Data Warehouse.

ETL in SQL 2008R2 SSIS: The environment was primarily SQL 2008R2 with some SQL 2005.

Gathered and consolidated data from multiple sources into a single repository: Gathered multiple types of data: Oracle, Excel, XML, SQL consolidating it into the Data Warehouse tables.

Implemented a repeatable data conversion approach that results in consistent data output: Used SSIS and stored procedures consistent results going from the Dev to QA to Production platforms.

ETL data (Oracle, Excel, XML, SQL) in a SQL Server 2008 R2 Environment: All ETL either had a source or destination of SQL.

Scheduled with SQL Agent: Used SQL Agent for nightly to minute by minute updates and user tasks, such as scheduling some T-SQL, stored procedures and SSIS.

Designing and updating Cube and OLTP reports and dashboards, and providing xml, csv and excel feeds.

Troubleshooting reports and data Looking at the nightly and 15 minute feeds for performance and impact Reviewed the SSRS subscriptions on various reports

Technical Environment: SQL 2008R2 / Visual Studio 2008 SSRS/SSiS/SSAS, Microsoft Dynamics CRM 2011, Office 2010, SharePoint 2010, PerformancePoint 2010

Project #9Client: House of Commons/Chambre des CommunesConsulting Company: VeritaaqRole: Data Conversion Specialist Date: February 2012 – March 2012 Duration: 2 Months

Client Reference Name: Mark GregoryClient Reference Phone Number: 613-996-1643Client Reference Email Address: [email protected]

Project Title/Project Description:Budget Capacity Project and Reporting Improvements

Used SSIS for updating the D/W and CRM Using SQL Profiler to validate the time required to post certain select and update queries,

used also to look at suggested indexes and work-arounds Extracting XML within SSIS for load to the D/W and CRM Creating an SSAS Cube for the Data Warehouse Designed and developed a Budget Capacity application in Access for the Project Managers

to allocate and manage contract resources used by the various HOC clients and projects (SQL back-end)

Designed and developed data conversion processes and scripts: Created and maintained SSIS ETL processes to import and export data.

ETL in SQL 2008R2 SSIS: The environment was primarily SQL 2008R2. Gathered and consolidated data from multiple sources into a single repository: Gathered

multiple types of data: Excel, Access, XML, SQL consolidating it into SQL tables.

Excel ITR Page 8 of 20

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Joe MichelConsultant

Implemented a repeatable data conversion approach that results in consistent data output: Used SSIS and stored procedures consistent results going from the Dev to QA.

ETL data (Excel, Access, XML, SQL) in a SQL Server Environment: All ETL either had a source or destination of SQL.

Scheduled with SQL Agent: Used SQL Agent for nightly to minute by minute updates and user tasks, such as scheduling some T-SQL, stored procedures and SSIS.

Authored Software Licensing Reports to track licenses within HOC's Licensing Groups and Areas. This required separate database and tables to manage the new grouping. (SSRS)

Technical Environment: SQL 2008R2 / Visual Studio 2008 SSRS/SSiS/SSAS, SharePoint 2010, MS Dynamics CRM 2011, Office 2010, PowerPivot for Excel 2010, MS Team Foundation Server 2010, Oracle 10 PL/SQL

Project #10Client: Office of the Information CommissionerConsulting Company: CoradixRole: Data Conversion Specialist Date: January 2011 – June 2011/ August 2011 – January 2012Duration: 12 Months

Client Reference Name: Shireeh JanClient Reference Phone Number: 819-994-1030Client Reference Email Address: [email protected]

Project Title/Project Description:Provided the ETL conversion and reporting requirements on a CRM conversion at OIC

Used SSIS for updating the D/W and CRM Using SQL Profiler to validate the time required to post certain select and update queries,

used also to look at suggested indexes and work-arounds Extracting XML within SSIS for load to the D/W and CRM Creating an SSAS Cube for the Data Warehouse Performed Data mining and analytics on the Investigations and Investigation Teams involving

dashboards, drill-downs, and document maps. Built the Investigations Data Warehouse and proposed steps to taking the data to Cubes and

data mining. Providing users with end-user reporting – complete with drill-downs complete to the specific

CRM investigation Snapshot and live reporting for user requirements Designed and developed data conversion processes and scripts: Created and maintained

SSIS ETL processes to import and export data to and from the CRM 4.0 application to the legacy systems.

ETL in SQL 2008R2 SSIS: The environment was primarily SQL 2008R2 and SQL 2005. Gathered and consolidated data from multiple sources into a single repository: Gathered

multiple types of data: RDIMS, Excel, XML, SQL consolidating it into CRM tables. Conversion of Investigation and Legal files from SQL, Excel to CRM application (Over

100,000 records – over 1,000 cases) Implemented a repeatable data conversion approach that results in consistent data output:

Built version control releases using TFS to ensure repeatable and consistent results going from the Dev to QA to Production platforms.

Entitlement Case Management (intake, eligibility, case workflow, entitlement calculation, contract management, monitoring, follow-up, recommendations and resolution);

Legal/Courts/Judicial Management (registration, intake/identification, knowledge base, scheduling, appeals management, issues management, monitoring, and case tracking);

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Joe MichelConsultant

Document management involving RDims with CRM. Investigations (communications, correspondence, scheduling, monitoring and reporting).

ETL data (RDIMS, Excel, XML, SQL) in a SQL Server Environment: All ETL either had a source or destination of SQL.

Scheduled with SQL Agent: Used SQL Agent for nightly to minute by minute updates and user tasks, such as scheduling some T-SQL, stored procedures and SSIS.

Technical Environment: SQL 2008/2005 / Visual Studio 2005 SSRS/SSiS/SSAS, MS Dynamcis CRM 4.0, Office 2007, SharePoint 2010, Performance Point 2010, RDims

Project #11Client: Tomlinson GroupConsulting Company: DirectRole: Data Conversion Specialist Date: July 2011 Duration: 1 Month

Client Reference Name: Matthew BlakeClient Reference Phone Number: 613.880.2182Client Reference Email Address: [email protected]

Project Title/Project Description:Quarry Reporting Improvements and Data Warehouse Overview

Used SSIS for updating the D/W and CRM Using SQL Profiler to validate the time required to post certain select and update queries,

used also to look at suggested indexes and work-arounds Extracting XML within SSIS for load to the D/W and CRM Creating an SSAS Cube for the Data Warehouse Correcting / modifying 80 pages of Divisional Reports consisting of many reports embedded

as sub reports into one large report Preparing a prototype Data Warehouse using ETL, SSIS Working / reporting on 50 Gigs of very non-relational data – no relationships-data

constraints / no diagrams / nor date fields. Built the Quarry Data Warehouse and proposed steps to taking the data to Cubes and data

mining. Outlined the dimensions and aggregations required. Designed and developed data conversion processes and scripts: Created and maintained

SSIS ETL processes to import and export data to and from the Data Warehouse. Two (2) Years ETL in SQL 2008R2 SSIS: The environment was primarily SQL 2008R2 with

some SQL 2005. Gathered and consolidated data from multiple sources into a single repository: Gathered

multiple types of data: Oracle, Excel, XML, SQL consolidating it into the Data Warehouse tables.

Implemented a repeatable data conversion approach that results in consistent data output: Used SSIS and stored procedures consistent results going from the Dev to QA to Production platforms.

ETL data (Oracle, Excel, XML, SQL) in a SQL Server Environment: All ETL either had a source or destination of SQL.

Scheduled with SQL Agent: Used SQL Agent for nightly to minute by minute updates and user tasks, such as scheduling some T-SQL, stored procedures and SSIS.

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Joe MichelConsultant

Technical Environment: SQL 2008 / Visual Studio 2008 Report Builder, SSRS/SSiS/SSAS, Oracle, Ms Access, SharePoint 2010, Office 2010

Project #12Client: Via Rail Head Office MontrealConsulting Company: Procom MontrealRole: Data Conversion Specialist Date: October 2010 – December 2010 Duration: 3 Months

Client Reference Name: Martin RichardClient Reference Phone Number: 514.871.6917Client Reference Email Address: [email protected]

Project Title/Project Description:Review and assist on Via Rail’s BI and DW initiatives

Used SSIS for updating the D/W and CRM Using SQL Profiler to validate the time required to post certain select and update queries,

used also to look at suggested indexes and work-arounds Extracting XML within SSIS for load to the D/W and CRM Creating an SSAS Cube for the Data Warehouse Review, create and optimize ETL and reports. Reverse engineered .Net Reports Designed and developed data conversion processes and scripts: Created and maintained

SSIS ETL processes to import and export data to and from the Data Warehouse. ETL in SQL 2008R2 SSIS: The environment was primarily SQL 2008R2 with some SQL

2005. Gathered and consolidated data from multiple sources into a single repository: Gathered

multiple types of data: Oracle, Excel, XML, SQL consolidating it into the Data Warehouse tables.

Implemented a repeatable data conversion approach that results in consistent data output: Used SSIS and stored procedures consistent results going from the Dev to QA to Production platforms.

ETL data (Oracle, Excel, XML, SQL) in a SQL Server Environment: All ETL either had a source or destination of SQL.

Scheduled with SQL Agent: Used SQL Agent for nightly to minute by minute updates and user tasks, such as scheduling some T-SQL, stored procedures and SSIS.

Review Mainframe Data feeds and advising on best methods and practices and creating templates to be re-used.

Prototyped a Data Warehouse, outlining the Cubes, dimensions and aggregations required.

Technical Environment: SQL 2008/2005 / Visual Studio 2008/2005 SSRS/SSiS/SSAS, SharePoint 2010, Office 2010 Access, Excel

Project #13Client: NHSS / Cap Gemini / Inergi at OPG Pickering - Ontario Power GenerationConsulting Company: TekStaffRole: Data Conversion Specialist Date: September 2009 – June 2010 Duration: 10 Months

Client Reference Name: Linus GutcherClient Reference Phone Number: Not Available

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Client Reference Email Address: [email protected]

Project Title/Project Description:On a small team of three developers, we built the second phase of the BI Nuclear Data Warehouse and SSAS Cube for OPG that greatly enhanced the original product. This NDW BI

Project addressed the following areas: Work Management Health, Backlog, Work Order, and Forecasting.

Tasks: Used SSIS for updating the D/W and CRM Using SQL Profiler to validate the time required to post certain select and update queries,

used also to look at suggested indexes and work-arounds Extracting XML within SSIS for load to the D/W and CRM Creating an SSAS Cube for the Data Warehouse Using SSIS and TSQL for ETL, picked up data from disparate SQL and mainframe systems

sources to build the Nuclear Data Warehouse. Analysed, template, built and debugged. Involved data validation.

Designed and developed data conversion processes and scripts: Created and maintained SSIS ETL processes to import and export data to and from the Data Warehouse.

ETL in SQL 2008 R2 SSIS: The environment was primarily SQL 2008 with some SQL 2005. Gathered and consolidated data from multiple sources into a single repository: Gathered

multiple types of data: Oracle, Excel, XML, SQL consolidating it into the Data Warehouse tables.

Implemented a repeatable data conversion approach that results in consistent data output: Used SSIS and stored procedures consistent results going from the Dev to QA to Production platforms.

ETL data (Oracle, Excel, XML, SQL) in a SQL Server Environment: All ETL either had a source or destination of SQL.

Scheduled with SQL Agent: Used SQL Agent for nightly to minute by minute updates and user tasks, such as scheduling some T-SQL, stored procedures and SSIS.

Templated and built SSRS reports directly off the SSAS Cube and the SQL Data Warehouse, using SSRS 2005/2008 and Dundas Charts and Gauge Designer

Involved in SSAS Cube development and Data modeling for the NDW – Nuclear Data Warehouse.

Created User documentation with context-sensitive html files. Within the Nuclear Data Warehouse Cube built data mining and analytics for the Backlog and

Forecasting. The project consisted primarily of reporting off OLAP cubes and the SQL OLTP data

warehouse. A CYO – Create Your Own Tool – was created using XML and .Net as a more versatile interface for end users to allow storing of report filters - multi-parameter and multi-selectable – that was also used for chaining reports and score cards with those same report filters. The Data Warehouse was over 80 gigabytes in size.

Technical Environment: SQL 2005/2008 / Visual Studio 2005/2008 SSRS/SSAS/SSIS, Dundas Charts/Gauges, SharePoint 2007, Visio, Oracle 10 PL/SQL

Project #14Client: Resolver.caRole: SQL Architecture, Procedure, Index Optimizer (Short-Term)Date: July 2009 – August 2009

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Duration: 2 Months

Client Reference Name: James PattersonClient Reference Phone Number: Not availableClient Reference Email Address: [email protected]

Project Description: Database Improvements and Optimization

Short term contract to review, optimize and validate the data, architecture, schema and environment and advise on their tables, indexes, stored procedures and views – to suggest improvements. This was done for their governance, risk and compliance software application.

Technical Environment: MS SQL 2005/2008 Visual Studio 2005 TSQL Database Index Proc Optimization, SSIS, Oracle 10 PL/SQL

Project #15Client: OpenText Head OfficeConsulting Company: TESRole: Data Conversion Specialist Date: April 2009 – June 2009Duration: 3 Months

Client Reference Name: Mark Phillips, ManagerClient Reference Phone Number: Not AvailableClient Reference Email Address: Not Available

Project Title/Project Description:OpenText BI/DW InitiativeWork on a twelve person Microsoft BI / DW initiative to consolidate OpenText’s Data.

Used SSIS for updating the D/W and CRM Using SQL Profiler to validate the time required to post certain select and update queries,

used also to look at suggested indexes and work-arounds Extracting XML within SSIS for load to the D/W and CRM Creating an SSAS Cube for the Data Warehouse OpenText is an enterprise content management solutions provider that has grown primarily

from acquisition - notably IXOS, HummingBird, Artesia, and Captaris To bring these divergent companies under one common roof required the population of a

Data Warehouse that would provide a common repository for these many acquisitions that had their own native data and systems

Designing and developing data conversion processes and scripts: Created and maintained SSIS ETL processes to import and export data to and from the Data Warehouse.

Gathered and consolidated data from multiple sources into a single repository: Gathered multiple types of data: Oracle, Excel, XML, SQL consolidating it into the Data Warehouse tables.

Implemented a repeatable data conversion approach that results in consistent data output: Used SSIS and stored procedures consistent results going from the Dev to QA to Production platforms.

ETL data (Oracle, Excel, XML, SQL) in a SQL Server 2005/2008 Environment: All ETL either had a source or destination of SQL.

Scheduled with SQL Agent: Used SQL Agent for nightly to minute by minute updates and user tasks, such as scheduling some T-SQL, stored procedures and SSIS.

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An extremely systematic and scalable method was used to build and contain this warehouse of VLDB Very large databases on multiple servers. SQL SSIS was used to achieve this. I architected, built and tested these large SSIS packages.

Using Visio and SSIS, I architected and developed, and data-modeled SSIS tasks – we used SSIS to manage the ETL processes and TSQL for much of the heavy lifting.

Microsoft BI shop with a large team of developers, DBAs, Architects, and Report Builders and Support using a very systematic, professional method for ETL Processing and Maintenance.

Technical Environment: MS SQL 2005/2008 Visual Studio 2005/2008 - SSIS Architect/Developer, TSQL, SSRS, Oracle 10 PL/SQL

Project #16Client: Momentum - Microsoft Gold Partner for Mazda CanadaConsulting Company: TekSystemsRole: Data Conversion Specialist Date: December 2008 – March 2009Duration: 4 MonthsBudget: $200,000

Client Reference Name: Simon Lo, Project ManagerClient Reference Phone Number: 905.709.684Client Reference Email Address: [email protected]

Project Title/Project Description:Working independently I built brand new Sales, Inventory, and Forecast Data Marts for Mazda Canada, the automotive manufacturer.

Used SSIS for updating the D/W and CRM Using SQL Profiler to validate the time required to post certain select and update queries,

used also to look at suggested indexes and work-arounds Extracting XML within SSIS for load to the D/W and CRM Creating an SSAS Cube for the Data Warehouse Architected the OLAP Cubes and Data Marts with SSIS for the ETL with data validation. Designed and developed data conversion processes and scripts: Created and maintained

SSIS ETL processes to import and export data to and from the Data Warehouse. Gathered and consolidated data from multiple sources into a single repository: Gathered

multiple types of data: Oracle, Excel, XML, SQL consolidating it into the Data Warehouse tables.

Implemented a repeatable data conversion approach that results in consistent data output: Used SSIS and stored procedures to ensure consistent results going from the Dev to QA to Production platforms and from nightly or other frequency load.

ETL data (Oracle, Excel, XML, SQL) in a SQL Server Environment: All ETL either had a source or destination of SQL.

Scheduled with SQL Agent: Used SQL Agent for nightly to minute by minute updates and user tasks, such as scheduling some T-SQL, stored procedures and SSIS.

Created SSRS reports, Dundas dashboards, Excel drill-down spreadsheets and pivot tables for Mazda’s Marketing Dept.

Technical Environment: MS SQL 2005 Visual Studio 2005 – SSAS/SSRS/SSIS Architect/Developer, TSQL, Dundas, Erwin, Oracle 10 PL/SQL

Project #17Client: LegendCorp Toronto - Microsoft Gold Partner

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Consulting Company: DirectRole: Data Conversion Specialist Date: August 2008 – November 2008 Duration: 4 Months

Client Reference Name: Mark KirpalaniClient Reference Phone Number: 416.477.5714Client Reference Email Address: [email protected]

Project Title/Project Description:Data Reporting and Prepping for Loblaw Suppliers

Used SSIS for updating the D/W and CRM Using SQL Profiler to validate the time required to post certain select and update queries,

used also to look at suggested indexes and work-arounds Extracting XML within SSIS for load to the D/W and CRM Creating an SSAS Cube for the Data Warehouse Tailored data and wrote custom Multi-Parameter SSRS reports for Loblaw - Canada’s largest

food distributor for some of its largest suppliers : McCormicks, CloverLeaf, Cadbury/Adams Designed and developed data conversion processes and scripts: Created and maintained

SSIS ETL processes to import and export data to and from the Data Warehouse. Gathered and consolidated data from multiple sources into a single repository: Gathered

multiple types of data: Oracle, Excel, XML, SQL consolidating it into the Data Warehouse tables.

Implemented a repeatable data conversion approach that results in consistent data output: Used SSIS and stored procedures to ensure consistent results going from the Dev to QA to Production platforms and from nightly or other frequency load.

ETL data (Oracle, Excel, XML, SQL) in a SQL Server Environment: All ETL either had a source or destination of SQL.

Scheduled with SQL Agent: Used SQL Agent for nightly to minute by minute updates and user tasks, such as scheduling some T-SQL, stored procedures and SSIS.

The project’s intent was Data Mining and Analytics on Loblaw ‘s Weekly Sales throughout the country; to review the relevance of flyers, price discounts, time of year, month, week, day, etc.

wrote custom reporting sites for these suppliers The data consisted of weekly sales for all the supplier’s products at all of the Loblaw

companies and their locations Canada-wide. TDealing with 100+ Gig data sets was able to return multi parameter, multi selectable reports in under 5 seconds. Co-Involved in the SSIS / ETL loading of the data. Weekly data uploaded after nation-wide Sunday sales, received Monday and reflected by Tuesday – VLDB. Very Large Databases. Required lots of data validation.

Technical Environment: MS SQL Server 2005/2008 Visual Studio 2005/2008 SSRS/SSIS, TSQL Data Mart Warehouse, Dundas Charting, Oracle 10 PL/SQL

Project #18Client: Rothman’s Benson-Hedges Head Office Consulting Company: Not available Role: Data Conversion Specialist Date: May 2008 – July 2008Duration: 3 Months

Client Reference Name: James RamsayClient Reference Phone Number: 416.457.4048

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Client Reference Email Address: Not Available

Project Title/Project Description:SAP Conversion

Reverse Engineer SQL SSIS/DTS packages to allow the conversion to SAP application. Wrote, modified and reverse engineered complex SSIS Packages to complete an SAP team

conversion of a legacy SQL and mainframe data and app. Designed and developed data conversion processes and scripts: Created and maintained

SSIS ETL processes to import and export data to and from the Data Warehouse. Gathered and consolidated data from multiple sources into a single repository: Gathered

multiple types of data: Oracle, Excel, XML, SQL consolidating it into the Data Warehouse tables.

Implemented a repeatable data conversion approach that results in consistent data output: Used SSIS and stored procedures to ensure consistent results going from the Dev to QA to Production platforms and from nightly or other frequency load.

ETL data (Oracle, Excel, XML, SQL) in a SQL Server Environment: All ETL either had a source or destination of SQL.

Scheduled with SQL Agent: Used SQL Agent for nightly to minute by minute updates and user tasks, such as scheduling some T-SQL, stored procedures and SSIS.

Technical Environment: MS SQL Server 2005, Visual Studio 2005, SQL SSIS-Integration Services, TSQL

Project #19Client: Cyberplex (Toronto - Microsoft Gold Partner) Consulting Company:Direct Role: Data Conversion Specialist Date: June 2007 – March 2008Duration: 10 Months

Client Reference Name: Pradeep K NairClient Reference Phone Number: Not availableClient Reference Email Address: [email protected]

Project Title/Project Description:Data Migration and Optimization

Role 1: SQL Database / Proc Optimizer / DBA for Symcor’s Statement Production Database Optimized indexes, stored procs and functions for a core production statement application for

Symcor

Role 2: SSIS / SSRS / TSQL 2005 Developer for Weston Bakeries Creating a SharePoint SSRS Reporting and Subscription website

Used OLEDB, ODBC, and OLE to access and run Excel, Access, text and mainframe and text files and apps (R5.2)

Developed reports, subscriptions and a data-driven, user-configurable Reporting Services Deployment Tool for MOSS 2007 Sharepoint SQL 2005 Reporting Services using SSIS, SSRS, SSAS, and ETL.

Designed and developed data conversion processes and scripts: Created and maintained SSIS ETL processes to import and export data to and from the Data Warehouse.

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Gathered and consolidated data from multiple sources into a single repository: Gathered multiple types of data: Oracle, Excel, XML, SQL consolidating it into the Data Warehouse tables.

Implemented a repeatable data conversion approach that results in consistent data output: Used SSIS and stored procedures to ensure consistent results going from the Dev to QA to Production platforms and from nightly or other frequency load.

ETL data (Oracle, Excel, XML, SQL) in a SQL Server Environment: All ETL either had a source or destination of SQL.

Scheduled with SQL Agent: Used SQL Agent for nightly to minute by minute updates and user tasks, such as scheduling some T-SQL, stored procedures and SSIS.

Created SSIS packages for nightly and weekly feeds of mainframe data. Started with Eidenai Innovations which was bought up by Cyberplex in September 2007.2Technical Environment: SharePoint 2007, MS SQL Server 2005 Visual Studio 2005, ExcelSQL 2005 SSRS-Reporting Services, SQL SSIS-Integration Services, SSAS-Analysis Services, TSQL, Oracle 10 PL/SQL

Project #20Client: TechSense.CA Consulting Company: BWyze Consulting Role: Data Conversion Specialist Date: December 2006 – May 2007Duration: 6 Months

Client Reference Name: Michael HarapiakClient Reference Phone Number: 705-444-7372Client Reference Email Address: [email protected]

Project Title/Project Description:Automated and linked multiple business processes for Contractor Management business: Timesheets, Payroll, Forecasting, Commissions for a firm with 100+ active contractors.

Used OLEDB, ODBC, and OLE to access and run Excel, Access, text and mainframe and text files and apps (R5.2)

Using SQL Management Studio, developed stored procedures with multiple parameters for filtering within reports, and for viewing and querying the data. User defined functions to provide more complex functionality for the underlying data – i.e. date functions. This was done in MS SQL Server 2005.

Designed and developed data conversion processes and scripts: Created and maintained SSIS ETL processes to import and export data to and from the Data Warehouse.

Gathered and consolidated data from multiple sources into a single repository: Gathered multiple types of data: Oracle, Excel, XML, SQL consolidating it into the Data Warehouse tables.

Implemented a repeatable data conversion approach that results in consistent data output: Used SSIS and stored procedures to ensure consistent results going from the Dev to QA to Production platforms and from nightly or other frequency load.

ETL data (Oracle, Excel, XML, SQL) in a SQL Server Environment: All ETL either had a source or destination of SQL.

Scheduled with SQL Agent: Used SQL Agent for nightly to minute by minute updates and user tasks, such as scheduling some T-SQL, stored procedures and SSIS.

Technical Environment: MS SQL Server 2005/2000, MS Access 2003, VB.Net, Excel, ASP.Net, TSQL, SQL 2005 Reporting Services, SQL SSIS. DBA on Server Builds, VPN, Maintenance.

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Project #21Client: The Tall Girl Shop Head OfficeRole: Application / SQL DeveloperDate: December 2004 – November 2006Duration: 24 Months

Client Reference Name: Adrien HershellClient Reference Phone Number: Not AvailableClient Reference Email Address: [email protected]

Project Title/Project Description:Automating the Open To Buy Budgeting System

Used OLEDB, ODBC, and OLE to access and run Excel, Access, text and mainframe and text files and apps (R5.2)

Automated the Open To Buy Budgeting. Architecture: Access 2003-FE-Front End and SQL 2000-BE-Back End. Created custom dynamic reports. SQL 2005: Using SQL Management Studio, developed stored procedures with multiple

parameters for filtering within reports, and for viewing and querying the data. User defined functions to provide more complex functionality for the underlying data – i.e. date functions. This was done in MS SQL Server 2005.

Wrote over 500 Stored Procs, mostly multi-params, 50+ Views, to support 200+ Tables. ETL processes for POS – Point of Sale.

Nightly Feeds handled by SSIS ETL. Reporting in SSRS and Access

Technical Environment: MS SQL Server 2005/2000 SSRS/SSIS, MS Access 2003, VBA, Excel, TSQL, Erwin

Project #22Client: Schneider Electric Canada Inc.Role: SQL SSIS / App Developer / ConsultantDate: December 1991 – November 2004Duration: 156 Months

Client Reference Name: David HelpsClient Reference Phone Number: 905.366.2313Client Reference Email Address: [email protected]

Project Title/Project Description:Schneider Application DevelopmentBiggest Project: TOPS - Technical Order Processing System for Service and Automation, SwitchGear Estimating, Quality Control and Production Planning.

Used OLEDB, ODBC, and OLE to access and run Excel, Access, text and mainframe and text files and apps (R5.2)

Front-end in MS Access. Converted back-end from Access to SQL, which required front-end coding changes and back-end reworking. New app handled in real-time over a 150 users in 20 locations from coast to coast in Canada. For intensive users in outlying areas I setup and used Terminal Services with 25 concurrent connections.

Using SQL Management Studio, developed stored procedures with multiple parameters for filtering within reports, and for viewing and querying the data. User defined functions to

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provide more complex functionality for the underlying data – i.e. date functions. This was done in MS SQL Server 2005.

Maintained and enhanced a legacy program in Clipper, the Partner program that I originally co-wrote and was used extensively throughout Canada from 1991 till August 1996.

Wrote up User and system documentation for projects completed. Reporting in Access and SSRS

Technical Environment: MS SQL Server 2005/2000/7, Access 2003/2000/97/95/2.0, VB 4/5/6, Clipper 5.2D, FoxPro, dBase, Excel, Erwin, Visio, IBM S38-RPG,

TECHNICAL SUMMARY:TECHNICAL SUMMARY:

Expert 10+ years – SDLC – Full Software Development Life Cycle MS SQL Server 2014/2012/2008R2/2005/2000/7 SSAS - Analysis Services SSRS – Reporting Services SSIS / DTS ETL specs Data Mining Access, Excel, Office VBA (2010, 2007 and earlier versions)

Very Knowledgeable 3-10 yrs – BI - Business Intelligence Data Modeling: Erwin, Visio, Power Designer, Oracle SQL Developer Data Modeler DW/Data Warehousing Methodology Dimensional Data Modeling OLAP Microsoft Office 2013/2010/2007 TFS – Team Foundation Services 2013/2010– VSS – Visual Source Safe Project Management Data Analytics Net, Visual Studio, VB, C# FoxPro / dBase / Clipper Notepad ++

Hands on Familiar Kimball versus Inmon Data Warehousing Methodology concepts PerformancePoint Server 2013/2010, ProClarity SharePoint Server 2013/2010/2007/2003 Windows Azure ProClarity One Note Dot Net Nuke Oracle SQL Developer SAP, Cognos Oracle, MySQL, Sybase Crystal / Business Objects

SECURITY PROFILE: (M2)SECURITY PROFILE: (M2)

File Number: 95675917-0001105140Level: Secret – Level IIExpiry Date: January 26, 2021

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CSIS Clearance to work for OPG-Ontario Power Generation’s Nuclear Plants.

LANGUAGE PROFILE:LANGUAGE PROFILE:

Perfectly Bilingual in both French and English

EDUCATION & PROFESSIONAL DEVELOPMENT:EDUCATION & PROFESSIONAL DEVELOPMENT:

Education: May 1986 – 1990: University Continuation Studies towards B.Sc. Computer Science /

Business through Atkinson College, York University, Toronto. Jan 1983 - Apr 1984: Computer Programming Diploma from Humber College (4 semesters)

Other Management and Organizational Skills: Project management Coaching/mentoring System & User Documentation Strategic planning Budget preparation Presentation skills: Classroom training - 3 years at Humber College, User Group Lectures.

Groups/ Associations: Past President Toronto SQL Server User Group – www.tsql.ca Web Site Development, Marketing, Job Posting Coordinator Toronto SQL Server User Group

Certifications: Microsoft Certified Dynamics Specialist: Microsoft Dynamics CRM 2011 Applications MB2-

868 Passed 98.6% - 986 out of 1000 / 74 out of 75 Microsoft Certified Technology Specialist 70-431 Passed 94% - 940 out of 1000

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