jocelyn cornwell's presentation from hospital + innovation 2015

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Reflections on the rewards and challenges of patient involvement – How do we meet the patients’ expectations for the hospitals of the future? JOCELYN CORNWELL CHIEF EXECUTIVE ODENSE, DENMARK OCTOBER 2015

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PowerPoint Presentation

Reflections on the rewards and challenges of patient involvement How do we meet the patients expectations for the hospitals of the future?

JOCELYN CORNWELLCHIEF EXECUTIVEODENSE, DENMARKOCTOBER 2015

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Kings Health Partners Cancer Centre at Guys

The Cancer Centre at Guys will be

The main cancer clinic for South East London and one of the largest cancer centres in Europe

This talk will cover:The building and designOur aims Who the cancer centre will serveWhat we will provide in the buildingWhat we are doing to provide better world class services, with an aim to becoming a world class centreShow some pictures of the different villages. Talk a bit about finding and fundraising. 4

Committed to involving patients in co-design since 2009From that experience theyAre able to frame a clear vision for the new Cancer CentreHave able facilitators for patient-staff meetings Know what works in terms of involvement

The new Cancer Centre in South London: shaped by previous history

We want patients to have their say in every aspect of how their care is delivered; from being involved in decisions about their treatment, to helping us design the facilities in which their treatment is provided.Patient Reference Group

When we say patient-led, we mean it. We have an active patient reference group and their sgenda is always full because there are so many questions the team wants to put to them. The chair, Diana Crawshaw, sits on the programme board which governs the work we are doing. Patients were involved before we engaged designers.

Patients Reference Group, equal and parallel to Clinical Reference Group20 members expanding later to 30Architects required to consult with both before submitting proposals Competition reflects patients views on location of treatment areas

From this original architect

We carried out a competition to find the right architectural team. This is a sketch of the winning design from Richard Rogers

The winning design reflects the patients desire to have treatment rooms (including radiotherapy) above ground. PRG sub-groups collaborate on plans for each floor

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To demolition. and now 2015

So this is what it looks like. Laing O'Rourke are busy building the centre and doing it by quickly by manufacturing much of the building off site and then slotting into place on the frame. Note the different colours - they will be a theme throughout

Now let's look at the vision behind it and the hard work which is going on now8

Where and when

Over time the patients are the ones who hang on to the original visionThe art of care and the science of treatment

The PRG representative of south London, Ethnic minorities and ageGroup composition changes over timePRG chairman joins programme board

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Where and when

Over time the patients are the ones who hang on to the original vision

The art of care and the science of treatment

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Key pointsTo collaborate successfully with patients Strategic leadership is essential to realise full visionThe framework and boundaries for decision-making must be clearNeed to prepare PRG members for changes in GroupTime to support and facilitate meetings is considerableStaff and patients love it

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