JOBTALKSJOBTALKS

On-The-Job Success

Indiana UniversityKelley School of BusinessC. Randall Powell, Ph.D

Strategies for on the Job Success

Kevin McCoyPhilip Morris U.S.A.

All the interviewing has finally paid off, …………..

“I’ve been offered a job!”

Is this a Good Fit for me ?

• Location Fit

• Job Fit

• Organizational Fit

Motivational Fit

How will it effect my Social Life ?

How will it effect my relationship with my Family ?

Will I have the time for my Hobbies and Personal Interest ?

Your Career will effect every part of your Life.

Your Journey will likely include multiple locations

Will I achieve my Financial Goals ?

Will this meet my expectations for future Career Goals ?

Your Career will effect every part of your Life.

Will the location or job requirements allow me to maintain my Physical Goals ?

Will the culture there conflict with my personal Beliefs and Values ?

Your Career will effect every part of your Life.

• Family

• Social Life

• Personal Interest

• Financial Goals

• Career Goals

• Physical Goals

• Beliefs and Values

Sleep 8 HoursMorning Prep 1 HourCommute (both ways) 1 HourOn the Job 9 Hours*

Free Time 5 Hours

Monday- Friday

The most precious and fairest thing in Life- Everybody gets the same 24 hours

Make a Personal Game Plan

• Specific

• Measurable

• Attainable

• Relevant

• Time Based

Setting Realistic Expectations

• Send an Introductory E- Mail

• Ask for any materials that would better prepare you

• Volunteer to take part of any meeting, conference calls, or social functions

• Be prompt and accurate when administrative request are made

From NOW- to- DAY ONE

Day One

• Look the Part

• Eye Contact, Smile, Firm Hand Shake

• Be Consistent

• You don’t get a second chance to make a first impression.

“She seems confident, very personable, I like her.”

“ Wow, she obviously thinks she’s ready to be President.”

• Listen• Respectful• Realistic• Honest• Friendly

Always put your Brain in gear before speaking

Opinions are formed quickly

Organization Cultures can be Unique

Become a student of how the organization works…

• How people work together

• How department roles support the mission

• How the employees socially interact

• Unwritten rules

• When in Rome, …..

Week One Dump

Forms to completePayroll, Benefits, Supply Materials,…

Policy & Procedure Substance Abuse, Holiday & Vacation, Harassment,…..

Benefits MaterialsMedical, Dental, Retirement, Profit Sharing

Equipment IssueComputer, Printer, Vehicle,…

Systems SetupE-mail, Voice-mail, Security Clearance,….

Trainers in most companies will provide feedback to the Immediate Supervisorabout you.

Have Fun, but remember why your there.

• Enthusiastic Beginner

• Disillusioned Learner

• Emerging Contributor

• Peak Performer

Enthusiastic Beginner

“This is a Great Job “!

“I can’t wait to show them what I can do.”

“If I dazzle them, I’ll be promoted in a year !”

• Passion to Succeed is High

• Eager to Learn

• Excited about getting Paid

• Highly Optimistic about the Future

• Time required for instruction• Can’t be depended on for positive outcomes• May make mistakes that are costly

• Not limited by past experiences• Can look at old problems with fresh perspective• Contributes energy to projects and goals

Enthusiastic Beginner

Your Boss and Co-workers will have a different view

The Importance of a Mentor

• Internal

• External

• Ongoing

Get your customer to teach you their businessMost of them love to do it

Disillusioned Learner

“This is harder than I thought.”

“Nobody appreciates my effort”

“Is this what I went to College for ?

“What am I doing with my LIFE ?

• Pressure to Perform• Routine Duties• Competitive Co-workers• Critical Boss• Minimal Influence• No Recognition• Organization Politics• Co-Workers not Friends• Tight Personal Budget

• Keep it Positive

• Avoid the Water Cooler Gang

• Stay in touch- check your messages often

• Should I Write it or Say it….be careful

Communication

• Show up a few minutes early

• Think in Contingency about everything- if it goes wrong…

• Never abuse the Expense account

• Don’t worry about who got the CREDIT

Steering Clear of Trouble

When is somebody to train me ?Why do we have to go through all this change ?Who dropped the ball ?

How can I do my job better ?What can I do to improve the situation ?

From the book “QBQ” The Question Behind the QuestionJohn G. Miller

Personal Accountability

Situational Self Leadership

•Interesting Work ___ ___

•Full appreciation of work done ___ ___

•Feeling of being in on things ___ ___

•Job Security ___ ___

•Good Wages ___ ___

•Promotion, growth within organization ___ ___

•Good working conditions ___ ___

•Personal loyalty of employees ___ ___

•Sympathetic help with personal problems ___ ___

•Tactful disciplining ___ ___

Employee SupervisorMotivation

Taking the Lead when you’re not in charge

Emerging Contributor

• Cautious but Capable

• Need someone to bounce ideas off of

• Competence is increasing

• Developing Skills

“I think I’m starting to get it”

“My numbers are getting better”

“I have some improvement ideas ”

• Demonstrate that you can Perform your Role

• Contribute “meaningful comments” at Meetings

• Be a Problem Solver / Not a Problem Reporter

• Display Passion for your job

How to get the Boss to Pay Attention

Peak Performer

• High Skill & Competence Levels• Productive Contributions• Ability to Role Model• Self-directed- boss free to work with others• High Morale affects others• High self satisfaction

“I’m all over this”

“I’m ready for more”

“I can teach this”

“I’m ready to move up”

Advancement Planning Process

Getting on the Radar Screen

• Work With Evaluations • Assessments • Stand and Deliver Presentations

• Make your desires known• Ask for Feedback

Grades / They just won’t go away !

Performance Appraisals

Performance Assessment Model

Business ResultsWHAT

Values(HOW)

Indiv/OrgDevelopment

Spectacular Performance

Exceptional,Extraordinary

RoleModel

Champions

Exceeds Performance

ConsistentlyExceeds

Consistently Exhibits Desired Behaviors

PlaysImportant

Role

Good PerformanceOccasionally

Exceeds

DemonstratesRequiredBehaviors

Contributes

More ExpectedOccasionallyFalls Short

InconsistentWHAT/HOW

OccasionallyContributes

Unacceptable Performance

GenerallyBelow

Does NotBalance

WHAT/HOW

SeldomContributes

• Situation

• Task

• Action• Result

Performance Appraisals

• Career Aspirations

• Mobility Summary

• Leadership Development Plan

Where do you want to go ?

Performance Appraisals

• Focus on the Mission

• Prepare people to accomplish it

General Colin Powell His message on the subject of Leadership

Everybody is Looking for Leadership

• Know Where They Are

• Provide Direction

• Allocate Resources

• Build Capability

What Leaders do:

Everybody is Looking for Leadership

What will be the things people remember ?

That Legacy will start very soon

Your Leadership Legacy

If you would like to learn more, Career Planning Strategies textbook will supply additional information on this topic.

If you would like to If you would like to learn more, learn more, Career Career Planning Planning StrategiesStrategies textbook will supply textbook will supply additional additional information on this information on this topic.topic.