jobcentre plus jackie o’meara claire smalley. jobcentre plus - who are we ? the largest player in...
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JOBCENTRE PLUS
Jackie O’Meara
Claire Smalley
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Jobcentre Plus - Who are we ?
• The largest player in the UK Labour Market with 39% market share.
• 1000 high street offices
• Europe’s leading recruitment site – 1.2 million hits every week
• 350,000 employers used us last year, they can’t all be wrong.
• Handle 12,600 new jobs every day.
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Who are our customers ?
Our customers fall into 2 categories:
• People of working age who are looking for work and/or claiming benefit
• Employers
We aim to provide a high quality service to all our customers
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MODERNISATION PROGRAMME
• Single National Database • Touch Screen Technology• Regional Contact Centres • Web Site• Jobseeker Direct• Additional Services
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SINGLE NATIONAL DATABASE
• This gives potential applicants the opportunity to access vacancies any where in the country
• Removes the need to contact other areas to check vacancies
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TOUCH SCREEN TECHNOLOGY
• Kiosks available in all offices• Also sited in other places such as shopping
centres and community centres.• Facility available to search both locally and
nationally• Third Party job bank
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REGIONAL CONTACT CENTRES
• Single national phone line for vacancy notification
0845 601 2001 • Opening hours 8am – 8pm Monday – Friday
10am – 4pm Saturday
• Fax or email 24/7
• Apply Direct
• Employer Direct on line
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WEB SITE www.jobcentreplus.gov.uk
• Access to Europe’s largest on-line Job Bank• 500,000 vacancies• 1.2 million hits a week• Most UK hit Government website• Jobseekers can access your vacancy 24 hours a
day
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JOBSEEKER DIRECT
• Telephone matching service
0845 6060 234• Opening hours 9am – 6pm Monday – Friday
9am – 1pm Saturday
• Price of a local call
• Vacancies accessed via internet or touch screen (job points)
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ADDITIONAL SERVICES
• Issue of application forms• Manning recruitment lines• Pre screening• Interview facilities• Open days• Pre employment training
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Why is the NHS an important customer ?
No Employers, No Vacancies, No Jobs
• NHS is the third largest employer in the world
• The employ over 1.3 million people
Work is good for you
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Contact Details
Jackie O’MearaJackie.o’[email protected]
07800 676381
Claire [email protected]
07976 017633