job satisfaction ppt
TRANSCRIPT
Projectat
Kerala State Coir Corporation, Alappuzha
20th April, 2015 – 20th May, 2015
Job Satisfaction of
Employees in
Kerala State Coir Corporation, Alappuzha
Objective
• To find the job satisfaction of employees in KSCC.• To analyze the company’s working environment.
Limitation• Time constraint• Findings and observations in the project were purely
based on employees answer.• Employees were incorporative
Methodology
• Population : Population is defined as employees of KSCC.
• Sampling Unit : The sampling unit of this study is employees in Kerala State Coir Corporation, Alappuzha.
• Sampling Size : This project the sampling size is 100.
• Data Collection : Data was collected mostly through questionnaires.
Agenda• Introduction• Industry & Company Profile• Data Analysis• Findings & Suggestions• Conclusion
Job Satisfaction
• Attitudes and feelings people have about their work.
• Combination of psychological, physiological and environmental circumstances.
• Collection of feeling and beliefs that people have about their current job.
Guided by human values
Behavior of workers
Indicators of organizational
activities
Spector’s three features of Job Satisfaction
Factors Affecting Job Satisfaction
Working Conditions Opportunity for Advancement
Workload and Stress Level
Respect from Co-Workers
Relationship with Supervisors Financial Rewards
Coir Industry
• Oldest industry in the state• First coir factory was Darragh Smail & Company in 1859 at Alleppey.• Big Corporates also established coir factories in different parts of
Kerala.
• Major Coir factories include:
William Goodacare & Co. Madura Co.
Bombay Co. Volkart Brothers
• Native entrepreneurs include:
• By 1967, 1402 of the 1831 coir units in Kerala were in Alleppey
Alleppey Co. C. George Peter & Sons
Pitchu Iyer & Sons Charankattu Coir Mfg. Co
Koncherry Coir Travancore Mats & Mattings Co.
Kerala State Coir Corporation, Alappuzha
• Fully owned Government company set up in 1969.
• Largest and the most diversified manufacturing plant in the country.
• Achieved an ISO 9002 certification in the year of 2001.
• First company in the public sector to introduce quality circles successfully among the workers and staff
Mission A major part of coir production in Kerala comes from the
small scale producers, based on the villages of Kerala, employing around 4 million women. We are marketing the products of the small scale producers in addition to our own products; thereby the upliftment and promotion of this industry will result in the improved lifestyle of the village women in KSCC.
Products
• Mats Fiber Mats Loop Mats Creel Mats Jute Mats Mesh Mats Carnatic Mats
• Mattings
Coir Mattings Jute Mattings
• Carpets Coir Carpets Jute Carpets
Products mainly exported to
• Japan• USA• Europe• Australia• Middle East Countries
Working Hours
• For Officers – 10:00 AM to 5:30 PM• For Workers – 8:00 AM to 5:30 PM
ORGANISATION STRUCTURE
Board of Directors
Managing Director
Company Secretary
Personnel Manager
Business Manager
Finance Manager
System Analyst
Dye Master
Assistant PersonnelManager
Security Officer
Staff
Peon
Peon
Accountant
Clerk
Peon
Cashier
Purchase Manager
Staff
Peon
Sales Manager
Staff
Peon
Factory Manager
Supervisor
Worker
Store Supervisor
Worker
Workforce
• Board of Directors : 9• Employees include : 200 Staffs : 73 head office factory workers : 41 modern coir factory employees : 86
• Major Competitors
Alleppey Co D.C.Mills
N.C.John & Co. William Goodacare & Co
East West Exports
Data Analysis
Years of Service
Less than 1 year 1-3 years 4-6 years More than 6 years
05
101520253035404550
12
44
2024
Present Salary
Below 15000 15000 - 25000
25000 - 30000
30000 - 40000
Above 400000
5
10
15
20
25
30
35
40 36 36
12 12
4
Satisfying Factors of Employees
Salary Increase
Promotion Motivational Talks
Recognition All of the above
0
5
10
15
20
25
30
35
40
45
2016
1220
40
Welfare Scheme of Employees
Always Sometimes Rarely0
10
20
30
40
50
60
48
20
32
General Working Condition
Strongly Dissatisfied Dissatisfied Neutral Satisfied Strongly satisfied0
10
20
30
40
50
60
70
80
4 412
68
12
Pay & Promotion Potential
Strongly
Dissatisfi
ed
Dissatisfi
ed
Neutral
Satisfi
ed
Strongly
satisfi
ed05
10152025303540
32 36
168 4
Work Relationships
Strongly
Dissati
sfied
Dissati
sfied
Neutral
Satisfi
ed
Strongly
satisfi
ed0
10
20
30
40
50
60
70
4 412
64
16
Opportunity to Utilize Skills and Abilities
Strongly Dissatisfied
Dissatisfied
Neutral
Satisfied
Strongly satisfied
0 10 20 30 40 50 60 70
4
60
20
4
12
Work Activities
Strongly Dissatisfied Dissatisfied Neutral Satisfied Strongly satisfied0
10
20
30
40
50
60
70
4 416
60
16
Opportunity for Career Development
Yes
No
0 10 20 30 40 50 60
44
56
Changes Expecting in KSCC
Change
s in w
orking h
ours
Increase
d Salary
Increase
d Wor
king Envir
onmen
t0
1020304050607080
4
76
20
Family Support
Yes No0
10
20
30
40
50
60
70
80
90 84
16
Authority Handling Grievance
Management Trade Unions Grievance Committee0
10
20
30
40
50
60
70
60
20 20
Grievance
Salary Nature of work Basic Amenties0
10
20
30
40
50
60
48
2428
Promoted
Yes No46
47
48
49
50
51
52
53
48
52
Promoted
Thought of changing job
Yes No0
10
20
30
40
50
60
70
80
90
16
84
Findings &
Suggestions
Findings
• Majority work experience of employees in KSCC comes under 1 – 3 years category.
• While considering the satisfying factors of employees, the majority of the employees chosen ‘all of the above’ category. ‘All of the above’ category includes salary increase, promotion, motivational talks, recognition.
• The majority of the employees replied that company used to provide welfare scheme always.
• Majority of the employees are satisfied with the general working condition.
• Majority of the employees are dissatisfied with the pay and promotional potential in KSCC
• Majority of the employees are satisfied with the work relationships in KSCC
• Majority of the employees are dissatisfied with the opportunity to utilize skills and abilities in KSCC
• Majority employees are satisfied with the work activities of the organisation.
• Majority of the employees are expecting changes in salary increase in KSCC.
• Majority of the grievance are handled by the management
• Highest majority of the grievance are related to salary increase
• More than 50% of the employees are not promoted.
• Majority of the employees chosen that there is no opportunity for career development in KSCC
Suggestions• The management should increase salary of the employees.
• The company should take measures to promote employees, hence they can be more motivated to their work.
• The training and development department should conduct training programmes for different types of employees and hence opportunity for career development problem can be solved.
Conclusion
• KSCC is a fully owned Government Company set up in 1969 for the systematic development of coir industry in the state.
• Job satisfactions refer to the attitude and feelings people have about their work.
• Employees are satisfied in KSCC but they are dissatisfied with salary, promotion and career development opportunities. And company’s working environment is satisfied for all employees.