SECURITY DEPARTMENT IN JATI INN

Prepared by:Megat Zakiyan ZamaniAniza Sofia IbrahimAisyah FakhruddinNurizan AhmedNajwa MohamadSafiqah RasulSarah ZulkifliBibi Nohafizah SubariShahira Ismail

History “Jati Inn" is a hotel in the campus environment. It is

under the operation of LPL unit. “Jati Inn" has complete facilities for accommodation for the participants as well as for tenants who are keen to stay at Jati Inn. Every hotel is different, and that means no two hotel security service plans are the same. While some hotels will expect officers to assist guests and staff with a variety of issues and tasks, other may simply require regular nighttime patrols. At Jati Inn Security Department, we're happy to accommodate your specific needs. Hotel security officers duties may include but are not limited to general security, emergency preparedness and so on.

ORGANIZATION CHART

SECURITY EXECUTIVEMEGAT ZAKIYAN ZAMANI

SECURITY PERSONNEL OF G-FLOOR AISYAH FAKHRUDDIN

NURIZAN AHMEDNAJWA MOHAMAD

SECURITY PERSONNEL OF 1ST-FLOORSAFIQAH RASULSARAH ZULKIFLI

SECURITY PERSONNEL OF PUBLIC AREABIBI NORHAFIZAH SUBARI

SHAHIRA ISMAIL

SECURITY SUPERVISOR ANIZA SOFEA IBRAHIM

Job Description of Security Department

SECURITY EXECUTIVE• A Security Executive is in charge of a hospitality

property’s security. He/she oversees the Security Department and a number of security systems which protect the guests, the workers and the hotel buildings.

The job description and responsibilities are as follows :

• Safety and security of guests, workers and hotel buildings

• Crime prevention and investigation• Security systems including security patrols,

surveillance systems, door locking mechanisms, control of restricted areas, monitoring of master keys, etc.

• Initiating or maintaining policies and procedures for general safety and security

• Training of staff for emergency procedures•  Inspections relating to hotel security• Regular security meetings• Supervising the security team effectively (eg. checking that

security staff do their jobs properly)• Maintaining good working relationships with management

and members of other departments• Keeping up-to-date with world news and hospitality security

trendsas well as plenty of other duties.

SECURITY SUPERVISOR• A Security Supervisor is the Deputy of a Security

executive of a Security Unit of hotel. He/she oversees the effective management of the daily routine under the guidance and leadership of the Security executive.

Job description and responsibilities are as follows: • To assist the Security Officer in ensuring the

safety and security of human beings, valuable materials, and classified documents pertaining to the premises.

• To efficiently supervise and manage the Security Personnel during his tenure.

• To train the Security Personnel in all security drills and security procedures laid down in the Standing Orders.

• To act as Liaison between the Security Unit and Administration Manager in the absence of the Security Officer.

• Maintain Liaison with local Police Station, Fire Station and nearest Hospital.

• To deploy Security Guards during his Shift.• To make periodic ‘Rounds’ of Sentry Posts to check alertness and

compliance of Standing Orders.• To periodically inspect serviceability of fire fighting equipment and

Fire Tenders.• Inspect the log of entry and exit of personnel, materials, vehicles

and stores at the commencement of his duty and at the end of his duty.

• Be totally accountable for all eventualities during his Shift.

SECURITY PERSONNEL • security personnel is working to protect the hotel

and its guests around the clock.

Job description and responsibilities are as follows :

Security Personnel Of G-floor• Regular or irregular patrols, interior and exterior

of G-floor• Enforce all rules and regulations• Handle any special circumstances or incidents• Inspections of outgoing trash by cleaning service

of G-floor• Regular inspections of fire safety equipment in G-

floor• First response to fire and other emergencies• Design and implementation of evacuation plans• Other Staff Assistance

Security Personnel Of 1st-floor• Regular or irregular patrols, interior and exterior of 1st-floor• Enforce all rules and regulations• Handle any special circumstances or incidents• Inspections of outgoing trash by cleaning service• Regular inspections of fire safety equipment in 1st-floor• First response to fire and other emergencies• Design and implementation of evacuation plans• Other Staff Assistance

Security Personnel Of Public Area• Gatekeeper duties• Secure entrances and exits after hours• Regular inspections of fire safety equipment of public area• First response to fire and other emergencies of public area• Escort guests/visitors after hours• Assist with guest and visitor safety• Provide general service to guests• Newspaper Delivery

DUTY ROSTER NAME MON TUE WED THURS FRI SAT SUNMR. MEGAT

D D D D D D E

MS. ANIZA

B B B B B E D

AISYAH B A C B E A CNURIZAN

A C B E A C B

NAJWA C B E A C B ASAFIQAH

B E A C B A C

SARAH E A C B A C BBIBI B E A C B A CSHAHIRA

A C B E A C B

(A) 7.00 AM-3.00PM(B ) 3.00PM-11.00PM(C) 11.00PM-7.00AM(D) 8.00AM-4.00PM(E ) DAY OFF