job analysis and design for bahria university

Job Analysis and Design

Project Report

Submitted to:

Assist Professor Capt (R) Zahid Majeed

Submitted by:

Sara Sajid

Hajra Aziz

Saba Jogezai

Tayyaba Nawaz

Zeeshan Khan Umraj

2 | P a g e

ACKNOWLEDGEMENT

First of all we thank ALLAH for giving us strength and skills to complete this report in a

befitting manner. We are thankful to Course Facilitator of Job Analysis and Design, Assist

Professor Capt (R) Zahid Majeed for providing us the opportunity to analyze the following jobs

of Bahria University Islamabad;

a) Web Manager MIS Miss. Rida Zehra Hashmi

b) Web Developer Mr. Salman Khan

3 | P a g e

Contents 1. Introduction ................................................................................................................................. 5

1.1 Combination Job analysis...................................................................................................... 6

1.2 Introduction of Bahria University ......................................................................................... 6

1.3 Objective of Study ................................................................................................................. 7

1.4 Methodology ......................................................................................................................... 7

2. Web Manager MIS ...................................................................................................................... 8

2.1 Introduction of the interview ................................................................................................. 8

2.2 Web Manager ........................................................................................................................ 8

2.3 General Purpose of Web Manager ........................................................................................ 8

2.4 Introduction of Web Manager ............................................................................................... 8

2.4.1 Findings of Interview ...................................................................................................... 8

3. Job Analysis of Web Manager Job ............................................................................................. 9

3.1 Task Statements of Web Manager ........................................................................................ 9

3.2 Task Ratings ........................................................................................................................ 10

3.3 Analysis of task importance ................................................................................................ 12

3.4 KSAO Generation ............................................................................................................... 13

3.5 KSAO Ratings ..................................................................................................................... 14

3.6 Output of Job Analysis ........................................................................................................ 15

3.6.1 Job Description ............................................................................................................. 15

4. Web Developer ......................................................................................................................... 20

4.1 Introduction of the interview ............................................................................................... 20

4.2 Web Developer .................................................................................................................... 20

4.3 General Purpose .................................................................................................................. 20

4.4 Introduction of Web Developer ........................................................................................... 20

4.4.1 Finding of the Interview ............................................................................................... 20

5. Analysis of the Web Developer Job.......................................................................................... 21

5.1 Task Generation .................................................................................................................. 21

5.2 Task Statements................................................................................................................... 22

5.3 Task Rating ......................................................................................................................... 23

5.4 Task Importance Value ....................................................................................................... 24

4 | P a g e

5.5 Organized list of tasks ......................................................................................................... 25

5.6 KSAO Generation ............................................................................................................... 26

5.7 KSAOs Rating ..................................................................................................................... 27

5.8 Using the result.................................................................................................................... 29

5.8.1 For Selection purposes .................................................................................................. 29

5.8.1 Using Result for Training purpose ............................................................................... 30

5.9 Output of Job Analysis ........................................................................................................ 31

5.9.1 Job Description ............................................................................................................. 31

Conclusion .................................................................................................................................... 35

ANNEXURE................................................................................................................................. 36

Questionnaire

Proposal

5 | P a g e

1. Introduction Job analysis is a family of procedures to identify the content of a job in terms of activities

involved and job requirements needed to perform the activities. It provides the organization

important information in order to determine which employees are best fit for specific jobs. Thus,

it is important for the job analyst to understand what the important tasks are and how they will be

carried out and the necessary human qualities needed to complete the job.

The job analysis was done on two designations of Bahria University, Islamabad campus,

provided by the instructor, web developer and web developer MIS. The output of the job analysis

would be job description and job specification. The job description is a statement of the tasks,

duties and responsibilities of a job to be performed. It also provides the jobholder with key

information such as the reporting relationships, working conditions and supervisory

responsibilities. It is one of the products of job analysis. The second product of the job analysis is

job specification. It is the statement of the needed knowledge, skills and abilities of the person to

do the job. Hence, it is a list of the job’s human requirements that is requisite education, skills,

personality and so on.

There are multiple methods to conduct a job analysis such as, interviews, questionnaires,

observation and logs and diaries. The information will be gained from employees, supervisors,

managers and job analyst himself. It is usually conducted by the job analyst, and outside

consultant and supervisor. The job descriptions and specifications are used for HR planning,

recruiting. Selection, compensation, training, performance management, health, safety and

security, employee/ labor relations and equal employment opportunities.

For example, the job analyst may tour the job site and observe the workers performing their jobs.

During the tour the job analyst may collect materials that directly or indirectly indicate required

skills. The analyst meets with the workers or incumbents, thus, a survey can be administered.

The job analysis was conducted through questionnaires and interviews from the job holders. For

the questionnaire we took help of online job analysis questionnaires and for interviews we

devised questions after getting to know about the jobs in focus i.e. web developer and web

developer MIS.

6 | P a g e

1.1 Combination Job analysis

In order to make job descriptions and specifications, combination job analysis method is used.

The C-JAM is borrowed from FJA and task inventory. This method gives the information about

what gets done on the job and how. This method is also borrowed from JEM (job element

method), so that information about human attributes needed to perform the tasks is summarized.

The information about human attributes is essential for purposes of personnel selection. In C-

JAM the task statements are developed and importance of tasks is rated. The knowledge, skills,

abilities and other characteristics (KSAOs) needed to perform the tasks are developed and rated

on their importance for job performance.

1.2 Introduction of Bahria University

Bahria University is a public research university located in Islamabad, Pakistan. The university

maintains campuses in Karachi and Lahore. Established by the Pakistan Navy in 2000, its status

is granted as civilian. It offers programs in undergraduate, post graduate and doctoral studies. Its

research is directed towards the development of engineering, philosophy, natural, social, and

medical sciences. The university is one of the top institutions of higher learning in the country

and secured its ranking in among country's top ten and most notable universities in "general

category" by the HEC, as of 2013. The university is a member of the Association of

Commonwealth Universities of the United Kingdom. The university research institutes offer

scientific research in the development of medical, environmental, natural sciences as well as in

the engineering and philosophy.

Bahria University started out in Bahria Colleges and Bahria Institutes of Management and

Computer Sciences which were established by the Pakistan Navy in the 1980s and 1990s in

Task statements

Task RatingsKSAOs

gernerationKSAO rating

Job Description and

Specification

http://en.wikipedia.org/wiki/Association_of_Commonwealth_Universities

http://en.wikipedia.org/wiki/Association_of_Commonwealth_Universities

http://en.wikipedia.org/wiki/United_Kingdom

7 | P a g e

Islamabad and Karachi. These institutes and colleges were affiliated with Peshawar University to

conduct Bachelor and Master Degree programs in the disciplines of Business Management and

Computer Sciences.

Bahria University offers Bachelor and higher degree programs. It produces professionals in areas

like Electronics & Telecommunication, Electrical, Computer Sciences, Software Engineering,

Business Management, Earth & Environmental Sciences, Medical and Health Sciences,

Professional Psychology, Social Sciences and Law.

The growth and policies of university are governed by its Board of Governors comprising senior

naval officers and representatives of the Ministry of Finance, the Ministry of Education and the

Higher Education Commission of Pakistan. Chief of the Naval Staff is the Chairman Board of

Governors as well as Pro-Chancellor of the University.

1.3 Objective of Study

The objective of study is to analyze the jobs of managers and carried out job analysis of the

selected positions i.e. Web manager and Web developer

1.4 Methodology

The methods for data collection were interviews and Questionnaires. The list of questions asked

from each manager is enclosed at Annexes. The sources of information were subject matter

experts themselves. We interviewed web manager and we developer of Bahria University

Islamabad and conducted at least three meetings with each, to effectively analyze the knowledge,

skills and abilities (KSAOs) required for performing their task, duties and responsibilities

(TDRs) effectively. Moreover, the job analyst (Group Delta) was provided with lists of KSAOs

and Tasks Statements for rating on various scales. Depending on these Ratings, Tasks and

KSAOs were listed.

http://en.wikipedia.org/wiki/Peshawar_University

8 | P a g e

2. Web Manager MIS

2.1 Introduction of the interview

The purpose of this interview is to gather information about the job and its requirements. The

information obtained from questionnaire is used to make the job analysis i.e., job description and

job specification of web manager as per the semester project of course “Job Analysis and

Design” assigned by respected course instructor.

2.2 Web Manager

The Web Manager oversees the web production and front-end (UI/UX) design team and the

creation, testing, and documentation of websites for the company’s corporate and client-facing

portals and public-facing websites with the direction of the Director. Creating a positive work

environment and acting as advisors to solve complex problems and meet deadlines. They have to

develop strategies first and then execute with other business groups. Communications at broad

level is required. It may include communication with top management or clients.

2.3 General Purpose of Web Manager

Design, create and modify websites. Updating of web sites, checking mails on regular basis and

reply to queries from departments / clients. Web Server checking and Over view on Databases,

communication with the Web editors, check the user tracking on GOOGLE analytics, Facebook

analytics, twitter analytics, Mail chimp reporting etc. and checking all the assigned web sites for

improvements.

2.4 Introduction of Web Manager

We, students, were directed to take interview from Web Manager Bahria University. Her name is

“Rida Zahra Hashmi”. She has a master’s in computer science from Islamia University. Her

current designation is Web manager under MIS Directorate for last 2 years and 4 months. Her

office is located in NC, Floor 2, MIS department, HQ’s, BUIC.

2.4.1 FINDINGS OF INTERVIEW

Personal computer / laptop with facility of internet/wifi are needed in order to execute

tasks successfully. Printer also needed for documentation and reporting to officials.

9 | P a g e

HTML, CSS, Java script, PHP required for updating & maintenance of web sites.

Good communication skills, Patience, sound mind, ability to work under stress, able to

manage under work load, self- regulation, problem solving is very necessary to perform

job.

Handling routine tasks requires 6-8 hours and 8-12 hours in case of special assignments.

Team work & coordination is very necessary to perform her job effectively.

Effective communication & coordination skills are the most important for performing job

effectively and on time.

Special assignments are assigned twice thrice in a month.

Authority to decision making depends on nature of work. Sometimes I can take decisions

freely and sometimes I feel need to consult my seniors.

MIS department has a friendly department where she finds herself comfortable in

successful completion of tasks.

Updating on regular basis is the most important. It relates to effectiveness and efficiency

of Bahria University management.

3. Job Analysis of Web Manager Job

The method which was chosen was chosen for job analysis was Combination Job Analysis

Method (C-JAM). The C-JAM is borrowed from FJA and task inventory. This method gives

the information about what gets done on the job and how. This method is also borrowed from

JEM (job element method), so that information about human attributes needed to perform the

tasks is summarized. The information about human attributes is essential for purposes of

personnel selection. In C-JAM the task statements are developed and importance of tasks is

rated. The knowledge, skills, abilities and other characteristics (KSAOs) needed to perform

the tasks are developed and rated on their importance for job performance.

3.1 Task Statements of Web Manager

Tasks generally involve the change, of or an attempt at changing some material, person, product,

subject matter or set of data from one to another form. The task statements are made with the

help of Function Job Analysis (FJA). Table below shows task statements of a Web manager;

10 | P a g e

3.2 Task Ratings

The scales that are used in the C-JAM method are 1) Task Difficulty 2) Criticality.

1. Task difficulty

Sr. Verb Object of verb phrases

1. Handle Online project To social media marketing

2. Devise Strategies To drive online traffic to BU

3. Maintain Social media strategy To oversee the Bahria university

website, Facebook pages and Twitter

accounts

4. Manage Online events and

admission campaigns

To raise awareness

5. Maintain Relationship and

connections

To MIS manager to ensure integrations

6. Identify, evaluate and

implement

New technology To benefit users on Bahria University

websites

7. Coordinate Web editors of Bahria To update websites

8. Develop Strategies To manage digital marketing campaigns

9. Coordinate PR department To get updates of the contents

10. Communicate Strategy To direct web hosting providers, web

designer and editorial staff

11 | P a g e

Difficulty in doing the task

1= one of the easiest of all tasks

2= considerably easier than most tasks

3=easier than most tasks performed

4= approximately half of tasks are more difficult, half less

5= harder than most tasks performed

6= considerably harder than most tasks performed

7= one of the most difficult of all tasks

2. Criticality

The degree to which an incorrect performance would result in negative consequences

1= consequences of error are not at all important

2= consequences of error are of little importance

3= consequences are of some importance

4= consequences are moderately important

5= consequences are important

6= consequences are very important

7= consequences are extremely important

Sr Tasks Difficulty Criticality

1. Handle online project to social media marketing 4 4

2. Devise strategies to drive online traffic to BU 6 5

3. Maintain Social media strategy to oversee the Bahria

university website, Facebook pages and Twitter accounts

3 2

4. Manage online events and admission campaigns to raise

awareness

5 6

5. Maintain relationship and connections to MIS manager to

ensure integrations

4 6

6. Identify, evaluate and implement new technology to

benefit users on Bahria University websites

6 6

12 | P a g e

7. Coordinate web editors of Bahria to update websites 4 7

8. Develop strategies to manage digital marketing campaigns 5 5

9. Coordinate with PR department to get updates of the

contents

3

4

10. Communicate strategy to direct web hosting providers,

web designer and editorial staff

4 5

3.3 Analysis of task importance

The task importance can be calculated by the following formula;

Task Importance= difficulty + criticality

The values can range from minimum of 2 to a maximum of 14. If a task has a highest value then,

it is very important and if the task has a lowest value than, it is of less importance.

Sr

Tasks

Difficulty

Criticality

Task

Importance

value

1. Handle online project to social media

marketing

4 4 8

2. Devise strategies to drive online traffic to

BU

6 5 11

3. Maintain Social media strategy to oversee

the Bahria university website, Facebook

pages and Twitter accounts

3 2 5

13 | P a g e

4. Manage online events and admission

campaigns to raise awareness

5 6 11

5. Maintain relationship and connections to

MIS manager to ensure integrations

4 6

10

6. Identify, evaluate and implement new

technology to benefit users on Bahria

University websites

6 6 12

7. Coordinate web editors of Bahria to

update websites

4 7 11

8. Develop strategies to manage digital

marketing campaigns

5 5 10

9. Coordinate with PR department to get

updates of the contents

3

4 7

10. Communicate strategy to direct web

hosting providers, web designer and

editorial staff

4 5 9

3.4 KSAO Generation

Once all the tasks are identified and rated, then the previous phase can be grouped into types of

knowledge, skills, abilities and other characteristics. Knowledge is degree to which employees

have mastered the technical body of material directly involved in the performance of a job. A

skill is the capacity to perform tasks requiring using tools, equipment, and machines, etc. Ability

is the capacity to carry mental and physical acts required by the job’s tasks, where the

involvement of tools, equipment, and machinery is not a dominant part. Other characteristics are

interests, values, temperaments, and personality attributes suggesting what and employee is

likely to do rather than, how well an employee can do at peak performance. Following are the

KSAOs that have been identified for the web manager.

14 | P a g e

KSAOs

Knowledge of PHP pages and HTML code

A good understanding of the wider education and skills

A good understanding of Health & Safety at work

A sound knowledge of data protection, privacy and equality and diversity issues

Typing

Communication

Complex Problem Solving

Time Management

IT skills including Word, Excel, and databases and encourage the wider use of IT

Data Analysis

Excellent administrative and organizational skills

Work accurately under pressure and to meet conflicting deadline and deliver results

3.5 KSAO Ratings

The KSAO portion of the analysis is concerned with information regarding the personal selection

and training. KSAOs such as knowledge of PHP pages and HTML code, education, typing skills,

communication skills and analytical skills will be used for selection of the personnel. A sound

data protection, privacy issues, time management, health and safety issues and stress

management can be thought through training.

KSAO Necessary Practical Likely

Trouble

Superior

From

Average

Value of

KSAOs

1 Knowledge of PHP pages and

HTML code

Y Y 5 4 20

2 A good understanding of the

wider education and skills

Y Y 3 3 9

15 | P a g e

3 A good understanding of

Health & Safety at work

Y N 3 3 9

4 A sound knowledge of data

protection, privacy

Y N 2.5 3 7.5

5 Typing Y Yes 4.5 3 13.5

6 Communication Y Y 5 5 25

7 Complex Problem Solving Y N 3.5 4 14

8 Time Management Y N 3 4 12

9 IT skills including Word,

Excel, and databases and

encourage the wider use of IT

Y Y 3.5 4.5 15.75

10 Data Analysis Y N 2 2 4

11 Excellent administrative and

organizational skills

Y Y 4.5 5 22.5

13 Work accurately under

pressure and to meet

conflicting deadline and

deliver results

Y N 3.5 4 14

3.6 Output of Job Analysis

3.6.1 Job Description

16 | P a g e

JOB DESCRIPTION

Job Title: Web Manager MIS Date: 14-05-2015

Department: MIS Department

Job Analysts:

1. Saba Jogezai

2. Tayyaba Nawaz

3. Sara Sajid

4. Hajra Aziz

5. Zeeshan Khan

Job Analysis Supervised By: Sir Zahid Majeed

Job Summary

The Web Manager oversees the web production and front-end (UI/UX) design team and the

creation, testing, and documentation of websites for the company’s corporate and client-facing

portals and public-facing websites with the direction of the Director. Creating a positive work

environment and acting as advisors to solve complex problems and meet deadlines. They have to

develop strategies first and then execute with other business groups. Communications at broad

level is required. It may include communication with top management or clients

Job Duties, Tasks, Responsibilities

Job Tasks

Handle online project to social media marketing

Devise strategies to drive online traffic to BU

Maintain Social media strategy to oversee the Bahria university website, Facebook pages

and Twitter accounts

Manage online events and admission campaigns to raise awareness

17 | P a g e

Maintain relationship and connections to MIS manager to ensure integrations

Identify, evaluate and implement new technology to benefit users on Bahria University

websites

Coordinate web editors of Bahria to update websites

Develop strategies to manage digital marketing campaigns

Coordinate with PR department to get updates of the contents

Communicate strategy to direct web hosting providers, web designer and editorial staff

Responsibilities

Create, develop and manage content for organization’s web presence (requires working

with content management software)

Coordinate web projects across departments

Maintain a consistent look and feel throughout all web properties

Working with a cross-departmental team, maintain and develop the master content

calendar for all web properties

Copyedit and proofread all web content

Keep current with emerging web technologies through relevant blogs and events

Assure web-based information is archived for future needs and reference

Track and report on all site metrics

Work cooperatively with key team members, clients and vendors

Qualification / Skill Required

Knowledge

Bachelor's degree in Computer Science or related field

Knowledge of the structure and content of the English language including the meaning

and spelling of the word, rules of composition and grammar

2 years of experience in web design

Thorough knowledge of web-based technologies including browsers


object-oriented technology, and/or other design-related or graphics applications

18 | P a g e

Strong understanding of user interface design processes, methodologies and web

standards; Outstanding on-line portfolio

Minimum of 3 years of management experience.

Knowledge of media production, communication and dissemination techniques and

methods. This includes alternative ways to inform and entertain via written, oral and

visual media.

Knowledge design techniques, tools and principles involved in production of precision

technical plans, blueprints, drawings and models.

Skills

Exceptional communication and organizational skills

Advanced knowledge of HTML and experience with popular content management

systems.

Ability to manage multiple projects in a fast-paced, deadline-driven environment

Writing computer programs for various purposes

Identifying complex problems and reviewing related information to develop and evaluate

options and implement solutions.

Analyzing needs and product requirements to create a design

Good typing speed

Abilities

Stress management

Creative skills

Time management

Efficient and effective data analysis. The ability to apply general rules to specific

problems to produce answers that make sense

The ability to tell when something is wrong or is likely to go wrong.

The ability to help problem solving skills

Other characteristics

19 | P a g e

Monitoring and reviewing information from materials, events, or the environment, to

detect or assess problems.

Translating or explaining what information means and how it can be used.

Communicating with people outside the organization, representing the organization to

customers, the public, government, and other external sources. This information can be

exchanged in person, in writing, or by telephone or e-mail.

Providing information to supervisors, co-workers, and subordinates by telephone, in

written form, e-mail, or in person

Other Information

Physical Requirement

Incumbent must be healthy and should have fit hands in order to type. Also, must possess the

mental ability to perform the job

Working Conditions

Balanced working conditions

Reporting

To the director MIS department and Rector of Bahria university

20 | P a g e

4. Web Developer

4.1 Introduction of the interview

The purpose of this interview is to gather information about the job and its requirements. The

information obtained from questionnaire is used to make the job analysis i.e., job description and

job specification of web developer as per the semester project of course “Job Analysis and

Design” assigned by respected course instructor.

4.2 Web Developer

A software developer who is specifically engaged in the development of World Wide Web

applications, or distributed network applications that are run over the HTTP protocol from a web

server to a web browser. Web developers are also skilled in related areas such as web design,

information architecture, usability engineering, and web content management systems, web

server administration, database administration, software engineering, project management,

network security, and search engine optimization.

4.3 General Purpose

A web developer is responsible for the design, layout and coding of a website. They are involved

with the technical and graphical aspects of a website - how the site works and how it looks. They

can also be involved with the maintenance and update of an existing site.

4.4 Introduction of Web Developer

We, students, were directed to take interview from Web designer Bahria University. His name is

“Mr.Salman Khan”. He has done Bs.software Engineering from COMSAT University. His

current designation is Web designer under MIS Directorate from the last 4 months. His office is

located in NC, Floor 2, MIS department, HQ’s, BUIC. .

4.4.1 Finding of the Interview

Web designers use computer and printers on daily basis.

A web developer must know a minimum of three languages like HTML/CSS, Java

script/Jquery, PHP/ASP any additional language would be consider as a positive point.

21 | P a g e

A web developer will execute a job successfully if he/she has a good communication

skills, optimistic approach, efficient problem solver, a good behavior with a team.

Web developer spends 7-8 hours in daily routine.

Web developer is a team work; it requires team support and team performance.

In a month a web developer can get 2-3 time an extra load of work.

Decision making is done on team basis, but in technical matters a web developer alone

can make a decision.

Working conditions are cooperative and friendly.

To overview the web and updating web pages is a part of the duty of a web developer.

Web developer work on different web applications.

Standard of performance can be check through user friendly, ease and usability of webs.

5. Analysis of the Web Developer Job

The method which was chosen was chosen for job analysis was Combination Job Analysis

Method (C-JAM). The C-JAM is borrowed from FJA and task inventory. This method gives the

information about what gets done on the job and how. This method is also borrowed from JEM

(job element method), so that information about human attributes needed to perform the tasks is

summarized. The information about human attributes is essential for purposes of personnel

selection. In C-JAM the task statements are developed and importance of tasks is rated. The

knowledge, skills, abilities and other characteristics (KSAOs) needed to perform the tasks are

developed and rated on their importance for job performance.

5.1 Task Generation

Tasks generally involve the change, of or an attempt at changing some material, person, product,

subject matter or set of data from one to another form. The task statements are made with the

help of Function Job Analysis (FJA).

1. Create web models or prototype for the client

22 | P a g e

2. upgrading old websites to improve the efficiency

3. provide technical support to solve web or server issues

4. produce products that are user friendly

5. implementing security features to secure database

6. prepare intranets web updates for the employees

7. collaborating with staff and client to develop and format web content

8. Initiate/Implement periodic testing plans in case of system failure

9. develop code structure to solve specific tasks

10. Training persons responsible for managing the web

5.2 Task Statements

S.No Verb Object of verb Phrases

1 Create Web models or prototype For the client

2 Upgrading Old websites To improve the efficiency

3 Provide Technical support To solve web or server issues

4 Produce Products That are user friendly

5 Implementing Security features To secure database

6 Prepare Intranets web updates For the employees

7 Collaborating With Staff and client To develop and format web content

8 Initiate/

Implement

Periodic testing plans In case of system failure

9 Develop Code structure To solve specific tasks

10 Training Persons Responsible for managing the web

23 | P a g e

5.3 Task Rating

Then SME’s rated the tasks, According to their difficulty level as well as how critical they are. We will

determine the importance of each task this way.

Tasks are rated by SMEs on the following scales;

a. Task Difficulty

1= One of the easiest of all tasks

2 = considerably easier than most of the tasks

3 = Easier than most tasks performed

4 = approximately half of the tasks are more difficult, half are less

5 = Harder than most tasks performed

6 = considerably harder than most tasks performed

7= One of the most difficult of all tasks

b. Task Criticality

1 = Consequences of error are not at all important

2 = Consequences of error are of little importance

3 = Consequences are of some importance

4 = Consequences are moderately important

5 = Consequences are important

6= Consequences are very important

7= Consequences are extremely important

24 | P a g e

Tasks Difficulty Criticality

Create web models or prototype for the client

7 6

Upgrading old websites to improve the efficiency

4 5

Provide technical support to solve web or server issues

5 5

Produce products that are user friendly

4 6

Implementing security features to secure database

4 7

Prepare intranets web updates for the employees

3 4

Collaborating with staff and client to develop and format web content 5 6

Initiate/Implement periodic testing plans in case of system failure

6

6

Develop code structure to solve specific tasks

7

5

Training persons responsible for managing the web

3

4

When SMEs rated these task statements, we calculated their importance value, and in the next

meeting we showed them the list to get the consensus.

5.4 Task Importance Value

Task importance value is calculated by following formula:

Task importance value = Difficulty + criticality

25 | P a g e

Tasks Task

importance


13


9


10


10


11


7

Collaborating with staff and client to develop and format web content 11


12


12


7

5.5 Organized list of tasks

After determining the importance of each task, we organized them in descending order i.e. most

important task at the top of the list to the least important being the last in the list.

26 | P a g e

Task Organized rate of

importance

Create web models or prototype for the client 13

Initiate/Implement periodic testing plans in case of system

failure

12


12

Collaborating with staff and client to develop and format web

content

11


11


10


10


9


7


7

5.6 KSAO Generation

Now KSAOs were generated for the task. What skills, knowledge, abilities web developer needs

to complete their job successfully.

27 | P a g e

1. Skills to browse on internet to remain side by side with technological advances

2. Strong technical background

3. Skills of using Oracle Database

4. Skills in Web Development

5. Communication skills

6. Analytical skills

7. Skills to manage own time and others

8. Skills to set priority and manage work pressures

9. Ability to concentrate on the assigned tasks without being distracted

10. Ability to sense if something is likely to go wrong

5.7 KSAOs Rating

KSAOs are rated by the SMEs on the following scales;

a. Is the KSAO necessary for newly hired employees?

b. Is the KSAO practical to expect in the labor market?

c. To what extent is Trouble Likely if this KSAO is ignored in selection?

1=Very Little or None

2= to some extent

3= to a great extent

4= to a very great extent

5= to an extremely great extent

d. To what extent do different level of KSAO Distinguish the Superior from Average

Worker?

1=Very Little or None

2= to some extent

3= to a great extent

4= to a very great extent

28 | P a g e

5= to an extremely great extent

KSAOs

Necessary

Y or N

Practical

Y or N

Likely

Trouble

Superior

from

average

Skills to browse on internet to remain

side by side with technological advances

Y

N

2

2

Strong technical background

y Y 4 5

Skills of using Oracle Database

Y Y 4 5

Skills in Web Development

Y Y 5 5

Communication skills

Y N 4 4

Analytical skills

Y N 3 4

Skills to manage own time and others

Y N 3 4

Skills to set priority and manage work

pressures

Y N 3 3

Ability to concentrate on the assigned

tasks without being distracted

N N 3 3

Ability to sense if something is likely to

go wrong

Y N 3 3

29 | P a g e

5.8 Using the result

We can use these task statements rating and KASO’s rating. There are three major fields in

which we can use these rating obtained by C-JAM method after a series of meeting of SME’s.

These rating mainly serve the fields of

Selection

Training

Criteria of making decision

5.8.1 For Selection purposes

Now once the KASO’s are identified and rated now we will see how we can use these KASO’s

ratings for personal selection and training purpose. For this particular job we have identified 10

major KASO’s needed for this job. Once the examination plan is formed, the test and interview

procedure is given weighted mean of the KASO’s to come with a final overall rating of the

examination plan.

KSAOs

Likely

Trouble

(a)

Superior

from

Average

(b)

(a*b) Weight

age

Skills to browse on internet to remain side by

side with technological advances

2

2

4

2.9

Strong technical background

4 5 20 14.7

Skills of using Oracle Database

4 5 20 14.7

Skills in Web Development

5 5 25 18.3

Communication skills

4 4 16 11.7

30 | P a g e

Analytical skills

3 4 12 8.8

Skills to manage own time and others

3 4 12 8.8

Skills to set priority and manage work pressures

3 3 9 6.6

Ability to concentrate on the assigned tasks

without being distracted

3 3 9 6.6

Ability to sense if something is likely to go

wrong

3 3 9 6.6

136 99.7=

100%

5.8.1 Using Result for Training purpose

Tasks associated to KASOs that are designed for use of training may be used as a basis for

training program content or the tasks can be used directly based on their importance rataings. To

take a training decsion, we need to consider two scales that is Essential for new workers and

distingush from average scale.

The table below illustrates the KASos and the two rating scales i.e. Essential for new worker and

Distinguish superior from others.

KSAOs

Essential for new

worker

Superior from

Average

(b)

Skills to browse on internet to remain side by side

with technological advances

Y

2

Strong technical background Y 5

Skills of using Oracle Database Y 5

31 | P a g e

Skills in Web Development Y 5

Communication skills Y 4

Analytical skills Y 4

Skills to manage own time and others Y 4

Skills to set priority and manage work pressures Y 3

Ability to concentrate on the assigned tasks without

being distracted

N 3

Ability to sense if something is likely to go wrong Y 3

5.9 Output of Job Analysis

5.9.1 Job Description

32 | P a g e

Job Description

Job Title: Web Developer Date: 14-05-2015

Department: MIS Department

Job Analysts:

1. Sara Sajid

2. Tayyaba Nawaz

3. Saba Jogezai

4. Zeeshan Khan Umraj

5. Hajra Aziz

Job Analysis Supervised By: Sir Zahid Majeed

JOB SUMMARY

Web Developers use technical skills to plan, create and code web pages according to the

requirement of the client. They are involved in the technical and graphical aspect of the layout of

web pages, not only producing a web page but they also determine the functioning of the web

pages. Web designers are also responsible for the maintenance of the existing web pages.

Job, Duties, Tasks, Responsibilities

Job Duties

Web designer must have a strong understanding of cross-browser compatibility, general

web functions and standards

Web developer position requires constant communication with colleagues

Web developer have a keen understanding and experience with Web Applications and

programming languages such as HTML, CSS, JavaScript, JQuery and API's

33 | P a g e

Effective functional knowledge or hands on design experience with Web Services

Strong grasp of security principles

Tasks


upgrading old websites to improve the efficiency

provide technical support to solve web or server issues

produce products that are user friendly

implementing security features to secure database

prepare intranets web updates for the employees

collaborating with staff and client to develop and format web content


develop code structure to solve specific tasks


Responsibilities

The role of web designer is responsibility for designing, coding and modifying websites, from

layout to function and according to a client's specifications. Try to create visually appealing sites

that feature user-friendly design and clear navigation.

Qualification/ Skill Required

Qualification

Education Level: BS.Software Engineering/ BS.Computer Science

Knowledge

34 | P a g e

Knowledge of the structure and content of the English language including the meaning

and spelling of the word, rules of composition and grammar

Thorough knowledge of web-based technologies including browsers


object-oriented technology, and/or other design-related or graphics applications

Strong understanding of user interface design processes, methodologies and web

standards; Outstanding on-line portfolio

Skill

Efficiency in JavaScript, JQuery, HTML, HTML5, CSS, CSS3

Web Programming Skills

Verbal Communication and Team work

Cross-browser compatibility

Web User Interface Design (UI)

Standard Security Principles

Object-Oriented Design

Web Services

Multimedia Content Development

Other Information

Physical Requirement

Physically sound person with good health is able to perform the job of a web designer.

Working Conditions

Web developer is an indoor job with control of environment. Electronic mailing is a daily routine

work of this job. Almost all of the work is done in sitting.

Reporting

Web developer directly reports to its immediate supervisor

35 | P a g e

Conclusion

The conclusion of the whole discussion is that the main purpose of conducting a job analysis is

to prepare job description and job specification which in turn helps to hire the right quality of

workforce into the organization at right place and with the right skills. Job description and job

specification further gives conclusions for job evaluation. This information is used to design

effective job. To design effective job we should keep balance between efficiency and behavioral

elements. Efficiency element emphasizes productivity and behavioral element focus on

employee needs. Job analysis also supports or facilitates a number of critical goals and best

practices in HR management, including effective recruitment, selection and placement;

successful retention; appropriate internal alignment of grades and pay levels; desired degree of

market competitiveness in pay ranges i.e. assessment of market pay requires content knowledge

of the jobs to being priced in the marketplace to ensure a good match to the jobs reported in the

market surveys being used, effective team building, beneficial performance management and

much more. Job analysis would give a reviewer the content and purpose of the job in the relation to the other

jobs.

36 | P a g e

ANNEXURE

job analysis and design for bahria university

Documents

introduction of web

web manager mis

task statements of web

combination job analysis

output of job analysis

general purpose of web

job description

analysis of task importance