joanna laujoannalaudesign.com/resume/joannalau-resume.pdf · joanna lau +63 922 510 1742...
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Joanna Lau +63 922 510 1742
Binondo, Manila, Philippines
EDUCATION
De La Salle UniversityBS Computer ScienceMajor in Software Technology2013 - 2017
EXPERIENCE
LEADERSHIP
UI Designer CohortDLSU Center for Complexity andEmerging Technologies2017
Vice President of the Publicity &Creatives CommitteeLa Salle Computer Society2015 - 2016
Design Team - MemberDLSU Net-CentricComputing Laboratory2014 - 2015
SKILLS
Prototyping
Competitor Analysis
User Research
User Persona
Customer Journey Map
Wireframing
User Interface DesignUser Interface Design
Usability Testing
Graphic Design
TOOLS
Adobe XD
Balsamiq
InVision
Sketch
Adobe Photoshop
Hotjar
Hubspot
Jira/Confluence
PROGRAMMING
HTML/CSS
JavaScript
Java
Python
jQuery
C
PHP
SQL
SAP Functional Consultant Accenture• Provided application maintenance support to a global-sized client by handling end-user issues through providing thorough investigation and solution.• Performed incident analysis and conducted functional and and regression testing on configurations prior to implementing changes on production system.
Product Designer FlySpaces• Conducted user data gathering and user research to identify further UX improvements on the platform.• Defined UX improvements which are translated and visualized into wireframes and high-fidelity prototypes.• Reconstructed user workflows, w• Reconstructed user workflows, wrote new user stories as well as test cases.• Took on the role of a quality assurance tester by conducting technical investigation and providing resolution to system bugs.
Web Developer InternTralulu• Created mockups and high-fidelity prototypes for the admin portal of the company’s website. • Assisted in the development and quality assurance of both the company’s public and admin portal website.
UX / UI DESIGNER
www.joannalaudesign.com
May 2016-
Aug 2016
Apr 2018-
Apr 2019
Nov 2019-
Present