Jitendra Jadhav

C-401, Vinay CHS, Sankalp Sahnivas Plot 11,NNP, Goregaon (East), Mumbai-400097 9619961962 jitenjadhav@gmail.com JOB OBJECTIVE

Seeking challenging assignments in technical design & implementation of design for utilizing the following knowledge and experience with a growth oriented reputed organization.

OVERVIEW:

• ITIL, CCNA, MCITP, with nearly 12 years of rich experience in spearheading Project Management, IT Infrastructure, Server Administration, Networking& Vendor Management functions for reputed organisations.

• Presently associated with Atos is a leading international IT services provider• Have experience HP Servers Hardware HP All HP DL & ML servers, Blade Servers, MSA, Backup devices like

Library, Dell servers, Fujitsu servers.• Received appreciation feedback from Counterpart for completing the project in a smooth & efficient manner.• Skilled problem identifier and trouble-shooter comfortable managing systems, projects and teams in a range of IT

environments.• Traveled to Atos UK for period of 1 year (July-2012 to July 2013) for implementing various projects/design• 6months UK Onsite experience of working with customer’s (Metlife) environment. • Experienced in leading the Microsoft Windows IT Infrastructure Support team to achieve the desired goals and

results based on client requirements.• Keen learner with strong commitment to high quality work and timely deliverables• Excellent analytical, troubleshooting, problem solving and time management skills.• A keen planner with abilities in delivering IT Infrastructure Solutions/Services (from scratch to implementation)

including Server/System Administration, Vendor Management, Capacity Management, Security & Technical /Remote Support with clear escalation process defined.

• Experience on ESX 4.0 and ESXi 5.x implementation and migrations.• Experience on implementation and migration of Windows servers (2003,2008 and 2012)• Technical expertise in Deploying Virtualization Solutions such as VMware ESX and ESXi.• Received Best Task Completion Award• Develop architectural LLD document based on existing HLD, sample or new requirement.• Broad technical knowledge on different technologies within Windows, VMware.

CORE COMPETENCY / SKILL SET

VMWARE ESX (4, 4.1, 5, aware of 5.1) Install, Configure & Manage

Microsoft Windows Administration(Windows Windows Server 2000, Windows Server 2003, Windows Server 2008, Windows Server 2008 R2)Aware of Windows Server 2012 & Windows Server 2012 R2

PROFESSIONAL EXPERIENCE

Atos India Pvt. Ltd. (June 2010 – till date –)

Atos is a leading international IT services provider.

I. Working as a Wintel/VMWare SME\ Technical Specialist in Wintel Build for UK based customer since last couple of years.

Responsible for ensuring that Build work is completed and handed into to support within the timescales of the project plan

Reviewing the HLD and raising queries or doubts to Technical Architect if any before initiating the build.

Preparing Wintel LLD based on approved HLD and getting it approved by Wintel Design team Providing inputs to design documentation. Suggesting Consultative advice on transforming the existing design and implementing Best Practices and

Standards for projects. Build and configuration of Servers (Physical and Virtual).This involves, Hardware Baseline, Installation of ESX,

Hyper-V, Installation of Windows OS Implementation of Wintel Infrastructure projects. Coordinating with other teams (Network, Storage, Application, etc.) during build phase. Working along with other

support teams to get needed resources on-board. Constantly keeping the PM updated about the progress of the build so that build work is aligned to PM

milestones and commitments to customer for project delivery. Attending regular meetings with PM and other involved teams to highlight any roadblocks , resolutions or AOB’s. Raising RFC and attending the Internal and Customer CAB to get necessary approvals before actual

implementation is started. Decommissioning, Migration and Up gradation of Windows and ESXi servers. Providing Early-life support and later handing over the server to Support Team Updating the existing Technical Documentation referred by support teams. Work in coordination with the Consulting, Project and support teams on implementation services, Migration

services and Support services.

II. Worked as Senior System Associate Consultant in a Windows Server Management team for The Germany

based customer from 2010 to 2012.

Incident Management: Handling various incidents reported by customer involving Windows based servers. Ensuring the incidents are closed as per the SLA.

Change Management: Performing change management on all supported Windows based servers. Problem Management: Analyzing repeating/high impact incidents & doing Root cause Analysis to avoid re

occurrence of such incidents. Backup Management: Monitoring & troubleshooting backup related issues. Using TSM/Symantec software. Patch Management: Performing patch management for the customer using WSUS, & Patch link software. Server Health Monitoring: Monitoring & taking appropriate actions for any issues reported by various tooling

software’s like HP SIM/IBM Director Mentoring junior colleagues as & when required. Planned and prepared the Monthly Rosters for Team to ensure 24x7 support for all Atos Germany projects. Responsible for day-to-day support, Windows administration, maintenance. The support consisted of managing and administering over 1500 servers remotely And SPOC for AOG Patch

Management (2010 to 2012) Vendor management and co-ordination for any hardware support. prepared the Monthly Maintenance plan According to Dates and Manage resources for Patching Activity Ensuring the smooth & timely completion of Activity for Atos Germany projects. Service Improvement carried out on regular basis for Atos Germany. Handled Crisis situation while Data Centre in Germany was on fire. Resolving problems arising on network connectivity, identifying & troubleshooting critical issues affecting the

smooth Function of servers or any Application SERVER MAINTAINANCE TASKS Server up gradation which includes installing desired service packs, NIC drivers up gradation, PSP up gradation,

NVRAM up gradation, Firmware up gradation, etc. BACKUP MANAGEMENT PATCH MANAGEMENT

G-Tech Solutions 08/2007- 08/2010

Designation -: Service & Project Head

Project Deliverables as in Gtech-:

Prime responsibility is to manage team of engineers. Taking care of projects by providing Quality, Reliable & Cost effective IT Services / Solutions in accordance to the scope of services, being a Single Point of Contact (SPOC) in Project Management Group the key performance areas are as follows:

Planning people (Engineers) & defining their Roles as per agreed Service Scopes & SLA. Planning the Skill development of entire group to ensure the Project deliverables in terms of Quality Services. Ensuring the smooth & timely completion of Projects by providing timely help as requested by team. Verifying the completion of the project from technical perspective.

Received Best Task Completion Engineer Award Completed successfully the major project on HP DL & ML servers, Blade Servers, MSA, Backup devices like

Library, for M & M Group in Mumbai & Delhi Completed successfully the major Project on HP DL & ML servers, Backup devices like Library & Backup

Solutions configured DwanadayAV & Mirae Asset. Installation & troubleshooting of Library, Storage devices, NAS, Iscasi. Attending Pre sales calls with Marketing Executives Helping Marketing executives in terms of technical inputs for the customers Assigning & responsible for closure of 24*7 server calls Handling server calls escalations Handling Major accounts from Technical perspective Giving telephonic support to all client Mumbai & Branches Giving remote support to customers Arranging technical trainings for the team Taking care of Blade servers installation & troubleshooting

S.K. International 08/2005- 08/2007

Client Site -: HDFC BANK.Designation -: Sr. System Administrator For Data warehouse project .

Project title -: 64 bit Server setup (Data warehouse project)

Job Profile -: This is in brief about the projectThey have three setup's Dev setup, Uat, Live setup and They are replacing 9 new servers (HP superdomes-2, HP RX 8620-3 With Windows 2003 Datacenter edition, Sun servers) and the storage is supported by Storagetec, They do check the performance with the aid of Hitachi's tuning manager, which is install in the required servers Monitoring of HP superdomes-2, HP RX 8620-3.(Event Viewer, Storage Status, performance of Cpu & Memory)Coordination with CMG & HP Backline Team for Any implementation or Servers problemsInvolved in team to Instant Support Enterprise Edition (ISEE) implementationGiving Primary Support for superdomes, Collecting HPS Report, MP LOGS

Client Site -: ABN AMRO Bank N.V.

Designation -: Sr.System Administrator For All ABN AMRO branches in INDIA.Team Name -: IT INFRASTRUCTURE.

Job Profile -:

Windows NT / Windows 2000 Server availability management, performance management and capacity management. Monitoring of ALL INDIA ABN AMRO file, print, DC server.(Event Viewer, Storage Status) Maintaining inventory for all file, print DC servers. ABN AMRO MAFATLAL & GUINDY Branch setup - Setup for Local Servers (Domain controller, File & Print

server, DHCP).Dawnaydayav Backup Solutions Implemented Backup Exec 11d Backup Solution with DLO option for Dawnaydayav Upgraded Backup Exec 11d to Symantec Backup Exec (TM) 12 for Dawnaydayav

NETBACKUP & VERITAS Backup exec monitoring on all file server & solving backup Related problems. Installations & Maintenance of Tape libraries & tape drives. Administration on centralize Net backup master server. Restorations & restoration related problems. Managing & Designing of Netbackup policies, attributes, schedules, mixed mode backups. Managing Volume pools & retention periods. Managing catalogs and catalogs archive. Error code monitoring and removal solution Documentation (Business & IT signoffs for audits, Restorations drills signoffs, Troubleshooting Documents,

Restoration forms, daily & weekly backup reports).

Implemented Corporate Symantec Service Centre to automate updates for Norton Antivirus clients. Monitoring of NAV console, Deployment of Virus definition on client servers. Removal of virus on infected clients through removal methods or removal tools. Administration on users, groups & OU.

Managing DHCP servers, clients, scopes & Reservations. IT-Infrastructure setup for branches. Currently working on Windows XP migration project for ABN AMRO, India. Coordination with branch offices for Backup/Servers problems Participated in Disaster Recovery and done BCP testing of all departments. Server Hardening. Voice & Web Support Escalated problems from Branch team leaders. Implemented Netbackup 5.0 for ABN AMRO MAFATLAL Branch HP EVA 6000 & Hp Storage work MSl 6000 Library implemented with help of HP At ABN-AMRO Lower parel Migration of Group data & users on san

PERSONAL DETAILS

Nationality IndianDate of Birth 2nd Jully 1977Languages Known English, Hindi, MarathiPassport Number J1733294

EDUCATION

Bachelor of Commerce (B.Com) – Mumbai UniversityDiploma in Computer & hardware and Maintenance - Maharashtra State Board.

CERTIFICATIONS

Information Technology Infrastructure Library (ITIL V-3): Foundation LevelMicrosoft Certified System Engineer 2003Cisco Certified Network Associate. (CCNA 3.0)Microsoft Certified Technology Specialist 2008VMWARE Certified Professional 5.1