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    Under Joint Working Group (JWG) on Education and Skills of India UK Joint Economic and Trade Committee (JETCO)

    Supported by

    Ministry of Commerce and IndustryGovernment of India

    Ministry of Labour and Employment Government of India

    UKISFUK-India Skills Forum

    Forging India Partnerships in Skills DevelopmentUK

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    MESSAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 01PREFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 02SETTING THE CONTEXT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 03

    JOINT ECONOMIC AND TRADE COMMITTEE (JETCO) . . . . . . . . . . . . . . . . . . . 04Joint Working Group on Education and Skills . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 09UK India Skills Forum. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

    FORGING PARTNERSHIPSJourney so far. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Delegations for Exploring Opportunities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16MoUs - Underline the Intent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Joint Ventures Partnerships in Action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Joint Bids and Projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29S e r v i c e P a r t n e r s h i p s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 9Workshops and Meetings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Knowledge Reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44UK India Skills Forum Awards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Case Studies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

    CHALLENGES & WAY FORWARD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

    THANK YOU SPONSORS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

    Content

    UKISFUK-India Skills Forum

    Forging UK India Partnerships in Skills Developme

    Under the JWG on Education & Skills

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    Mr. Anand SharmaMinister of Commerce & Industry

    Government of India

    01

    I ndia and UK share a strategic partnership and the economic engagement lies atthe heart of our dynamic relationship. The India-UK Joint Economic and TradeCommittee (JETCO) serves as an institutional mechanism of sustained business

    dialogue on both sides. Over the years, it has made an enriching contribution inintensifying trade and investment linkages between India and UK.

    We have restructured engagement in JETCO to make it more purposive and outcomeoriented. Priority sectors have been identified based on mutual strengths andcomplementarities. India-UK relationship in the 21st century will essentially beknowledge driven partnership, and innovation & technology will be the driving force. Itis only natural that given the special nature of our historic relationship, our two largedemocracies bound by commonality of language would be able to build strongpartnership.

    I commend the Joint Working Group on Education and Skills under the India-UK JETCO islaunching a special report on 'Forging India-UK Partnerships in Skills Development'capturing the essence of our bilateral partnership. It is reassuring to see that in a span ofjust three years, several joint ventures, collaborations and projects have fructified. Icommend the, JWG, UKIBC, FICCI and UK India Skills Forum for bringing out thispublication.

    Anand Sharma

    Forging UK India Partnerships in Skills Developme

    Minister Commerce & IndustryIndia

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    Message

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    Mr. Sharda PrasadChairman of Joint Working Group onEducation & Skills, (JETCO)Director General, Employment &Training, Ministry of Labour & EmploymentGovernment of India

    02

    India is a vast country with a population of around 1.21 billion and a labour force ofaround 475 million yet with 9.5 million people unemployed as per estimates availablefor the year 2009-10. Employment is the main source of livelihood and self-fulfillment

    for most women and men. The number of youth in the group 13-35 years is anticipated toincrease to about 510 million by the year 2016. A population bulge in the working age groups,however large the total population, is seen as an important advantage characterized as ademographic dividend.

    Skills development, therefore, is an urgent need, a critical area requiring collaboration - bothnational and international. Whereas the scope for skills development is very broad andincludes number of issues, challenges and opportunities; there is an urgent need to focusinternational collaboration on a) expansion of outreach and equity b) enhanced capacity c)quality and relevance d) exploring ideas for bridging the demand and supply gap e)establishing sector skills councils to promote industry engagement and f ) training of trainers.There is much to achieve through the India UK partnership in education and skills.

    The Joint Working Group(JWG) on Education and Skills was constituted in 2005 under theJoint Economic and Trade Committee (JETCO). The objective of this JWG is to promote bilateralpartnership and cooperation in the area of skills development and training. It is an importantforum as it provides a unique Government to Government perspective to skills dialoguebetween the two countries. The JWG is supported by the industry led, UK India Skills Forum(UKISF) which acts as the implementation arm of the JWG.

    In the past few years, a number of partnerships and companies have been formed by Indianand UK partners to work jointly in areas of curriculum development, sector skills councils,training of trainers, capacity building of ITIs and direct delivery of services to learners. The

    skills market is ever growing and so is the need for collaboration with global partners like UK.With this in mind, the idea of creating a comprehensive report that captures the 'ecosytem ofskills and training' between the two countries evolved. It is a report that captures evolution ofthe skills market from initial exploration of opportunities to formalization of partnerships. Thework done by the partners and facilitated by the JWG is neatly brought out highlighting the keybusiness models and learning, I believe this to be one of the key milestones in cementing theUK India Skills partnership. This report is a co llaborative effort of all stakeholders andpartners and showcases the substantial work done in this area.

    Forging UK India Partnerships in Skills Development

    Sharda Prasad

    Preface

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    Given the demographic dividend that India enjoys and enhanced thrust on skillbuilding by Government of India, and the competencies in vocational educationwhich UK has, the JETCO has rightly identified skill development as one of the thrust

    areas for bilateral engagement. The Joint Working Group (JWG), formed under JETCO, hasprovided broad strategic direction for enhancing the bilateral engagement in the area of skilldevelopment. This vision of JETCO, through JWG, has been operationalised through UK IndiaSkills Forum (UKISF) that has been promoted and coordinated by FICCI in India and UKIBCin UK.

    UKISF is a network of institutions and service providers from both the countries with ashared vision of deepening the engagement in skill development. The Forum has played avery valuable role in providing a platform for exchange of ideas, sharing of best practices,structuring strategic dialogue, recognizing the contributions and facilitating sustainablebusiness partnerships. As a result, large number of partnerships have emerged which canimpact several millions of Indian youth in enhancing their employability opportunitiesthrough skill development.

    This report is to celebrate and showcase such partnerships related to skill developmentbetween Indian and UK institutions over the last few years. The report captures, briefly, theMoUs, projects and joint ventures between institutions of both countries, apart from thedelegations, workshops and awards. There may be several other bilateral engagementsbetween Indian and UK Institutions that have not been mentioned in this Report due to non-

    availability of information, and we will endeavor to capture all such partnerships as well andbring out another and improved version of Report.

    The governments and large number of institutions of both the countries have provided veryvaluable guidance and support in seeding and growing the partnership, and I am extremelythankful to all of them and look forward to their continued support.

    Setting the context

    Mr. RCM ReddyCo-Chair, Joint Working Groupon Education and Skills, JETCO

    Chairman of FICCI SDF andManaging Director & CEO of

    IL&FS Education

    RCM Reddy

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    J O I N T E C O N O M I C A N D

    T R A D E

    C O M I T T E E ( J E T C O )

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    06 Forging UK India Partnerships in Skills Development

    Top sectors attracting FDI from UK are petroleum, ports, services, roads and highways, computer software.

    India became the third largest inward investor in UK in 2010 after USA and China. There are around 700

    Indian companies in the UK. The Tatas are the biggest private sector employer in the UK. With India being

    the second largest source of students studying in UK with approx 34,000 Indian students, education

    continues to be a very important area of collaboration. Therefore, a number of initiatives between the two

    countries in the past have focused around strengthening this relationship and taking it to newer areas of

    collaboration.

    To further the Trade and Investment relationship between India and UK and to provide an upward thrust to

    the India UK economic relation; the Joint Economic and Trade Committee (JETCO) was formed. The main

    purpose of JETCO is to tackle trade and investment barriers on both sides and promote business links. JETCO

    was announced in the Joint Declaration signed on 20th September, 2004 by the Prime Minister, Dr.

    Manmohan Singh and the then UK Prime Minister, Mr. Tony Blair, to strengthen and deepen the bilateral

    relationship between the two countries. It was also conceived as a mechanism to develop and open new

    frontiers in business in order to enhance bilateral trade and investment through business to business (B2B)

    relationships. The objectives and discussions of the India UK JETCO mainly revolve around a) market access

    UK plans to maintainthe development

    cooperation approx280 million a yearuntil 2014/15 and focus its work moretightly on India's poorest and excluded people in the states ofBihar, Odisha and Madhya Pradesh.

    Britain's partnership with India on Education, research and innovation, shouldbe a partnership of equals in recognition of India's growing economicimportance

    -Mr. David CameronPrime Minister of UKHonorable

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    07Forging UK India Partnerships in Skills Developme

    JETCO objectives anddiscussions are based ontwo pillars: Exploringmarket access issues andEnhancing business tobusiness relationships

    issues and b) enhancing business to business relationships. JETCO aims to help the UK and India identify

    obstacles and opportunities for increased bilateral trade and investment. The creation of JETCO symbolises

    the strength and depth of the UK-India relationship.

    To ensure that the vision and objectives are met, JETCO works with various partners to identify and address

    bureaucratic and regulatory barriers to market entry and to identify opportunities for enhanced cooperation

    between the two countries in key sectors. Though it is Government to Government (G2G) process, it has a

    strong private sector input managed through its Joint Working Group (JWG). This uniqueness converts it into

    one of its kind G2G platform where private sector discusses, deliberates and raises issues that may restrict

    or hinder trade and investment partnerships between the two countries.

    Currently JWG with both private and public representation are active in SIX sectors having their own

    secretariats. Ministry of Commerce & Industry (MOCI) oversees the functioning of JWG in India. It issupported by UK Trade & Investment (UKTI) for UK side cooperation.

    At the 5th JETCO meeting that was held in New Delhi in the year 2009, a need to align with the changing

    economic scenario was highlighted. Both sides agreed to reenergize the existing JETCO mechanism and

    hence modifications in structure, membership and terms of reference were made providing a mechanism for

    "There is huge potential for trade and investment flows between India and the UK in theareas of manufacturing, financial services, skill development and infrastructure." Businesseshave a very important role in the JETCO process"

    - Mr. Anand Sharma Minister of Commerce and Industry

    during India & UK JETCO meetingHonorable

    UKISFUK-India Skills ForumUnder the JWG on Education & Skills

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    08 Forging UK India Partnerships in Skills Development

    Currently, the JWG'sare working in the

    following areas : Agribusiness

    Healthcare

    High technology

    Infrastructure

    Accountancy and

    legal servicesFinancial servicesand intellectual property rights

    Education and SkillsDevelopment

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    v

    v

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    v

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    The British government's commitment to building an enhanced partnership with India isclear and unwavering. A vibrant and growing economic and commercial relationship lies atthe heart of this

    - Dr. Vince Cable Secretary of State for Business, Innovation and Skills

    business and government to act in a coordinated manner. The meeting set the momentum by engaging

    business leaders on inward investment, technology partnerships and company issues. Also, it was during

    this meeting that buy in from both sides was secured for working in infrastructure, skills, manufacturing and

    financial services.

    Of this, Skills Development emerged as an important area of collaboration given the huge manpower

    requirement in India and UK's position as the world leader in skills, training and benchmarking. The vision

    to initiate the bilateral dialogue around establishing the skills systems in India resulted in the formation of

    the Joint Working Group on Education and Skills.

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    J oint Working Group on Education and Skills

    UK and India already enjoy a strong relationship and partnership for higher education. India is the second largest source of students

    studying in UK and the number of Indian students in UK is approximately 34,000. UK has always had an outstanding reputation forexcellence in education and vocational skills development.

    The Joint Working Group (JWG) on Education and Skills was formed to address India's skilled manpower challenge. Training India's workforcepresents unparallel challenges and opportunities. Organizations in UK have pioneered in skill and training through innovative deliverymodels. There is scope for both to work together to offer vocational and skills-training qualifications and provide internationally transferablesolutions. The JWG also opens up a scope around dialogue on opportunities for India Inc in UK or other developing countries.

    The Joint Working Group (JWG) on Education and Skills is led by the Directorate General of Employment & Training, Ministry of LabourEmployment, India. A special secretariat, referred to as the UK India Skills Forum (UKISF) supports the work of the JWG in Education and

    Skills which is managed by Federation of Indian Chamber of Commerce and Industry (FICCI) in india and UK India Business Council (UKIBC)in UK.

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    UKISFUK-India Skills ForumUnder the JWG on Education & Skills

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    10 Forging UK India Partnerships in Skills Development

    UK India Skills Forum (UKISF)

    The UK India Skills Forum (UKISF) works as a platform which promotes bilateral interaction between

    the technical and vocational training organizations - both private and public - to facilitate theknowledge transfer and B2B. It raises awareness and exchange ideas for collaboration between the twocountries on the delivery of skills, and specific business opportunities in the sector. The UKISF is a uniqueamalgamation of government intent and private implementation. Whereas the government through theMinistry of Labour & Employment draws the vision, the UKISF through its secretariat managed by FICCI inIndia and UKIBC in UK provides a delivery and implementation challenge to it.

    Started as an intent and experiment, the UKISF has proved to be a catalyst to the UK India collaboration onskills and training. It has brought together skills institutions, private companies and government providers

    on both sides for discussions around opportunities of collaboration furthering JETCO's larger vision ofpromoting bilateral discussions for deeper B2B and knowledge transfer. One of the key strengths of UKISF isits ability to mobi lize expertise from UK institutions which comprise of colleges, businesses, awardingbodies, think tanks and also research organizations, across the entirety of the technical and vocational

    The UKISF is a uniqueamalgamation of government intent and private implementation.The Ministry of Labour& Employment drawsthe vision and UKISFthrough its secretariat,

    managed by FICCI andUKIBC, provides adelivery andimplementation channelto it.

    The UK India Skills Forum works as a unique platform which provides an opportunity to

    organisations on both sides to interact, engage and deliver ideas and projects. In just three yearsit has facilitated a number of delegations, workshops, projects, MoUs on both sides. In thecoming years, UKISF shall strive to pilot projects that would benefit institutions and people inreal.

    - Mr. RCM Reddy Co-chair, Joint Working Group on Skills, JETCO and MD & CEO of IL&FS Education

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    11Forging UK India Partnerships in Skills Developme

    education and training sector. In this way, UKISF acts as a "one stop shop" for organizations on both sideswanting to do business together. The forum is a first contact point for industry partners on both sides whichwhile supports the Indian members to acquire best of knowledge and reach; it supports the UKorganizations to overcome the initial stress of identifying the best organizations to partner and work with inIndia by utilizing the trusted business networks of the members.

    UKISF acts as the implementation arm of the Joint Working Group on Education & Skills under JETCO. Beingan industry led initiative it works under the active guidance of two Co-Chairs, each representing themanaging partners, FICCI and UKIBC. The forum is currently co-chaired by Mr. RCM Reddy, Chairman FICCISkills Development Forum and Mr. Roy Newey, Director UKIBC.

    What started as an informal dialogue between institutions in UK and India has gradually evolved into a wellrecognized platform working towards achieving the goals of the JWG on Education and Skills. The focus of

    UKISF: Structure

    UKISF: Thrust Areas

    UKISF Vision: Create a process for constant sharing of knowledgeand expertise in skillsdevelopment betweenUK and India forimproving thecompetitiveness,

    productivity and qualityof human resources inboth countries.

    As Co-Chair of the UK India Skills Forum, I have witnessed first hand the surge in momentum

    and interest amongst UK skills providers to work with India to meet her skills objectives. Our sector is leading the way in collaborations between India and the UK and the UK India SkillsForum is ideally placed to provide a vehicle for future partnership between the skillscommunities of our two countries.

    - Mr Roy Newey Director, UK India Business Council

    UKISFUK-India Skills ForumUnder the JWG on Education & Skills

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    16 Forging UK India Partnerships in Skills Development12 Forging UK India Partnerships in Skills Development

    The key purpose of the Joint Working Groupon Education and Skillsachieved through theactivities of UKISF is: facilitating partnerships thattranslate into long

    term business linkages

    this JWG has been more on skills and training in the past few years, given the natural match for skillsdevelopment and training exchange.

    A number institutions have responded to UKISF in the past making it a 150 member plus strong forum. Therole of UKISF can be summarized as "forum for forging partnerships", however certain thrust areas haveevolved for the UKISF through the market interaction.

    Facilitate dialogue exchange between India and UK industry on skills development

    Encourage knowledge transfer on subjects of common interest, Curriculum and Content Development,Accreditation and Certification, Competency based Assessment, Training and Accreditation of Trainers,Vocational education in schools, Capacity Building, Financing of skills development in UK,

    Work to improve communication and coordination between UK and India on skills

    Encouraging B2B partnerships and match making of opportunities and businesses

    Provide initial guidance on doing business in skills space in India

    Create opportunities for joint b idding and delivery projects

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    F O

    R GI N GP AR T NE R S HI P S

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    14 Forging UK India Partnerships in Skills Development

    J ourney so far

    The UK has world class vocational skills provision, with excellent colleges, awarding bodies, professional

    bodies and private sector skills providers. Its innovative delivery models such as those for Train theTrainer can be adapted to train huge numbers and create scalable implementation models. There is enoughevidence and learning also around the integration and participation of the industry in the skills training.Finally, the shared language, history and culture between the two countries mean that the UK should beIndia's partner of choice in furthering skills development.

    The setting up of the JWG on Education and Skills has led to the consolidation of dialogue by

    a) Generating increased awareness around the skills models and practices in both countries

    b) Identifying areas of future collaboration and partnerships

    c) Increasing the interaction amongst the various stakeholders, some resulting into multi-million dollarJoint ventures and partnerships.

    d) Opening up of dialogue for technical cooperation and also converting some of those into servicepartnerships.

    e) Launching joint projects in areas including curriculum, infrastructure, benchmarks, certification etc.

    The Joint WorkingGroup on Education and Skills has led to theconsolidation of theIndia - UK partnershipon skills. Today there ismore opportunity forcompanies on both sides to discuss areas ofcooperation. The general understandingof the Indian vocationaltraining system and itscomplexity has alsoincreased amongst theUK companies andcolleges.

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    15Forging UK India Partnerships in Skills Developme

    Forging Partnerships:

    TContours of India UK Skills partnerships

    his report not only captures the spirit of the partnerships but also the areas that have evolved and need further nurturing for promoting

    trade and bilateral investments. The next few sections are a brief update on the kind of partnerships existing between the two countries.It is an excellent mirror of the kind of opportunities which can be created for both sides with slight effort. The current regulatory frameworkalso supports the interests.

    Exploring Opportunities Partnerships in Action Building Momentum

    Trade Delegations

    Business Visits

    Ministerial Visits

    MoUs

    Joint Ventures

    Joint Projects

    Service Partnerships

    UKIERI Skills Strand

    Knowledge Reports

    UKISF Awards

    Stakeholder meetings

    www.ukisf.com

    UKISFUK-India Skills ForumUnder the JWG on Education & Skills

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    16 Forging UK India Partnerships in Skills Development

    Delegations

    The increasing bandwidth of engagement between India and UK on skills development was propelled by

    the inclusion of education and skills in JETCO. This resulted in an increased number of delegationsbetween UK and India facilitated by the UKTI, UKIBC and FICCI.

    These delegations promoted active exchange of knowledge between the experts and opened new frontiers ofpartnerships. They have played a vital role in evolving an understanding around the education, skills andtraining ecosystems on both sides. Though the focus of this has largely been on the import of knowledge andservices in India, the constant exchange has resulted in creation of a facilitative environment and making theclient groups understand various dimensions of the Indian education system.

    In the last few years, the frequency of government and business delegation on skills has increased manifold.In addition to this, a large number of companies are shuttling between India and UK to explore markets andpartnership opportunities. There has also been a surge in the ministerial visits around skills and education,where ministers from both sides have met and discussed the plans for evolving long term and sustainablemodels.

    Besides the enhanced partnership between skills organizations, the subject is alsodiscussed in the other sectoral delegations as well. Senior leaders and captains ofindustry have reiterated that vocational training and capacity building should be thefocus of sectoral partnerships as well.

    Joint workshops and sessions organised by Ministry of Labour

    1. Roundtable on Sector Skills Councils, organised by Ministry of Labour &Employment and British Council

    2. Workshop on Scottish Qualification Framework, organised by Ministry of Labour &Employment and World Bank, New Delhi

    3. UK India Sector Skills Council dialogue between Ministry of Labour & Employmentand UKIERI

    60 plus skillscompanies visitedIndia in 2011. This isthe largest skillsdelegation in last3 years

    Mr. Roy Newey, Co-Chair UKISF addressing the interactive seminarorganised by FICCI and UKIBC to facilitates B2B Networking forthe visiting UK Delegation at Kolkata

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    13Forging UK India Partnerships in Skills Developme

    UKISFUK-India Skills ForumUnder the JWG on Education & Skills

    ME M

    OR ANDA

    OF UNDE R

    S T ANDI N

    G

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    The pace of B2B dialogue around skills and training has increased since 2009 with many new companies being introduced into the Indian

    market since the formation of JWG. This combination of opportunity creation, exploration and facilitation resulted in different types oforganizations on both sides joining hands through Memoranda of Understanding (MoU). A variety of MoUs signed are being actively pursuedby for-profit as well as not-for-profit companies. The ecosystem of the skills and training between India and UK is so large that it is nearlyimpossible to map all existing partnerships. However, the following table provides a representative view of the partnerships that have evolvedin this space:

    M emoranda of Understanding (MoU)

    18Forging UK India Partnerships in Skills Development

    UK Partner Indian Partner Highlight of Scope of the MoU

    SQA IL&FS a) Certificat ion for Vocational trades in the multiple sectors viz., non-engineering trades

    b) Master Training Programmes i.e., Train the Trainer programme Conducted a Master Training Programme in Delhifrom 9th April to 12 April 2011

    Reid & Kerr College IL&FS Develop an Excellence Model for the Engineering Colleges in identified states in India by focussing on the delivery of and Dudley College the Capacity Building Programmes for students, faculty and institutional model

    Improve Ltd. IL&FS Design and develop one pilot programme in a Multi Skill school in the food sector to showcase the capabilities inthe financial year 2011-12.

    Commonwealth Kerala Chamber Skills training for infrastructure sector in Kerala in both public and private sectors, includingBusiness School (CBS) of Commerce projects and sectors specified by the government of Kerala under their skills training budget

    and Industry (KCCI)

    Commonwealth Manipal Education Skills training at levels 3, 4 and 5 in selected infrastructure areas, jointly chosen by CBS and Manipal EducationBusiness School (CBS)

    Commonwealth City & Guilds India Collaboration with City & Guilds, identifying priority areas for skills training, and introducing City & Guilds qualificationsBusiness School (CBS) in public and private sectors.

    UKIBC Centum Learning a) Transfer of technical inputs for specific sectors i.e. skill standards of UK

    b) Assessors and trainers institute (ATI) - To feed into the huge requirement of 'skill instructors'

    UKCES NSDC To collaborate and share information to support the development of effective skills and workforce development arrangements ineach Country.

    Alliance of SSC NSDC Setting up LMIS to assist planning and delivery of training

    Develop a sector skill development plan and maintain skill inventory

    Developing skill competency standards and qualifications

    Standardisation of affiliation and accreditation process

    Promotion of academies of excellence

    Hull College Drishtee Foundation To explore joint bidding opportunities in the skills space

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    19Forging UK India Partnerships in Skills Developme

    UKISFUK-India Skills ForumUnder the JWG on Education & Skills

    IL&FS Education and SQAProject

    Partners

    Scope

    Progress

    Development of Confirmation of Ability, Standards and Quality (CASQ) for Train theTrainers (ToT) Programme & Vocational Skills Programme

    IL&FS Education and Scottish Qualifications Authority (SQA) signed MoU on 12thOct, 2010

    Under this partnership, the Scottish Qualifications Authority (SQA) will work withIL&FS Education to:

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    Contribute to the development of CASQ framework for various skill development programmes.These include ToT Programmes and Vocational Skills Training Programme

    Approve and customise training programmes that are conducted by IL&FS Education

    Provide certification to the participants who successfully complete the ToT programmes

    Implement a quality assurance process and periodically undertake audit activities as per thescope of work for each programme

    The following has been the progress:

    Train the Trainers Programme held in Delhi from 7 -9 September 2011 by SQA

    20 IL&FS Trainers trained and certified as Master Trainers by SQA

    One of the IL&FS skills training centre has been approved by SQA

    One of the Trainers' Training programmes, has been customised as per the CASQ Standards

    IL&FS Master Trainers Trained and Certified by SQA

    Standing from L to R: Mr. David Pirnie, Ms. Frances Nolan(Senior Trainers from SQA), Dr. Raj Dravid, COO

    Skills Group, addressing IL&FS Trainers

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    O ther Key MoUs of IL&FS Education

    20Forging UK India Partnerships in Skills Development

    ScopeUK PartnersUniversity of Cambridge, MoU signed on 1st December 2010 Conduct English Language Assessment Test and Cambridge English

    for Speakers of Other Languages (ESOL) Exams.

    Provide documentation support, guides and user manuals. ConductCambridge Placement Test for the IL&FS Skills candidates

    Improve Limited (UK Sector Skill Council in Food Processing),MoU signed on 16th September 2011.

    Design & implement a pilot Training Programme deriving the bestexperience of UK Sector Skill Council in Food Processing Sector.

    Offer advisory and support in food and drink sector through trainingand academy centres.

    Joint delivery of training and skill development programmes acrossvarious sectors including hospitality, food processing, media &entertainment and construction industry. Create a working group onlearning disabilities.

    Scotland's Colleges International, Stirling, Scotland, UK (SKI), MoUsigned on 11th May, 2010

    Facilitate partnerships between India and UK National agencies andother professional institutions to further enhance the employmentskills of the Indian workforce

    Technical Vocational Education and Training UK Limited (TVETUK), MoU signed on 18th August 2010

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    21Forging UK India Partnerships in Skills Developme

    College students appearing for the CambridgePlacement Test

    An IL&FS trainer conducting English LanguageAssessment Programme

    IL&FS SCORE (Skills for Construction and RoadEngineering) Programme trainees skilfully learningthe bar bending technique

    An IL&FS trainer explaining table laying procedure tocandidates enrolled under the IL&FS Education'sSESS (Skills for Employement in S ervices Sector)Programme

    Mr. RCM Reddy, MD IL&FS Education, Prof. GirishReddy, Vice Principal - Brindavan Institute ofTechnology and Science, Shiv Prasad Reddy,Principal - Brindavan Institute of Technology andScience Mr. Alan McArthur, Executive Director TVETUK at the MoU signing ceremony on 18th Aug 2010

    Mr. Alan, Speaking on the Challenges of TechnicalEducation. Sitting on the dais L to R: Dr. Ram MohanReddy, Dean, ISB, Hyderabad and Dr. Chandrasekar,IL&FS Education

    UKISFUK-India Skills ForumUnder the JWG on Education & Skills

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    22Forging UK India Partnerships in Skills Development

    UKCES and NSDCProject

    Partners

    Scope

    Progress

    Support innovative approaches to Sector/industry led skills investment, development ofFurther Education institutions based on UK centres of Excellence/Skills Academies, andstrengthening & establishing new SSCs Performance measures

    Under this Partnership the Key outcomes expected are:

    The following has been delivered:

    The UK Commission for Employment and Skills and National Skill Development Council,India

    Sector/industry led skills investment.

    The UKCES will seek to learn from India Public/Private Investment as UK public expenditure is replacedby Employer ownership models.

    The NSDC is seeking to develop Further Education institutions based on UK centers of Excellence/SkillsAcademies.

    The NSDC will seek continued support from UK in strengthening and establishing new SSCs anddeveloping performance measures

    Workshops to support the infrastructural development of Sector skills councils in India (NewDelhi/Mumbai)

    Development of National Occupational standards Guidance and India Industry consultation

    Supporting the development of Vocational Qualification frameworks International comparison of Skillssystems

    v

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    The UKCES and NSDC have developed a joint proposal to further support innovative approaches to - Dilip ChenoyChief Executive Officer,

    National Skill Development Corporation

    Mr.Dilip Chenoy, CEO National Skill Development Corporationaddressing international audience at the Global Skills Summit

    UK India partnership in skills is multi-faceted and on-going through various

    projects and institution level affiliations.The NSDC - UKCES engagement to buildcapacity of sector skill councils is one

    such notable partnership. NSDC iscommitted to work for developing

    affiliations between its training partnersand UK further education colleges

    UK I di

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    23Forging UK India Partnerships in Skills Developme

    UKISFUK-India Skills ForumUnder the JWG on Education & Skills

    UK Partner SCOPE / PROJECT IMPACT / PROGRESS

    Association of Colleges UK (AoC) AoC is a non-profit body comprising ofalmost all Further Education colleges in England. Federation of Colleges and PolytechnicsNSDC - AoC member engagements have been conference hosted by the Association of on-going eg.networking meetings between UK FE Colleges at Birminghamcolleges and Indian skill providers AoC is in the process of setting up an

    India office to facilitate partnerships

    Cambridge Education and Scottish EU Skills Project -TA to support skills The bid for EU Skills Project in India hasQualifications Authority (SQA) development in India through 3 been won by a consortium led by

    key result areas till 2014 a UK entity Cambridge Education andCapacity development NSDC & DGET with SQA as a stakeholderHelp with building VQF NSDC has been appointed lead for all threeSetting up LMIS in India strands and consultations have started.

    Alliance of Sector Skill Councils The Alliance is the combined voice of Sector MOU signed between NSDC - The( The Alliance ) & Improve Councils in UK Alliance of Sector Skill Councils and

    Improve is the UK SSC for Food & Drink Improve in October 2011 to provide amanufacturing and processing and has a National framework to govern the sharing andSkill Academy for Food & Drink as a subsidiary exchange of knowledge, information

    The partnership seeks to establish reciprocal and experience. relationships between SSC's in UK and India

    International Network of Sector INSSO exists to support the work of member MD & CEO of NSDC has been co-optedSkill Organizations UK (INSSO) sector skills organizations through the sharing of as a member of the International

    best practices and the provision of other services Management Advisory Board in INSSO

    l

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    l

    l l

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    NSDC made a keynote address at World

    O ther Key MoUs of NSDC

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    Project

    Areas of Collaboration

    FICCI UKIBC MoU to meet the training requirements of the Government of WestBengal

    Co-operation regarding skills development, including but not limited to training,assessment, certification and accreditation, market research, benchmarking,quality assurance and implementation programs

    v

    v

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    There shall be a focus on the following priori ty sectors identified by theGovernment of West Bengal as essential for economic development in the State:construction, food processing, retail, ICT, healthcare, English language trainingand soft skills

    Sharing the UK experience in ensuring qualified trainees meet the needs ofemployers

    To review and potentially undertake government supported programmes todemonstrate best practices and models.

    To utilise the collective expertise of UKISF for government funded programme forthe vulnerable groups.

    To explore capacity and knowledge transfer to facilitate UK - West Bengalcooperation

    FICCI and UKIBC

    24 Forging UK India Partnerships in Skills Development

    UKISFUK-India

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    25Forging UK India Partnerships in Skills Developme

    UKISFSkills ForumUnder the JWG on Education & Skills

    Indian contingent for World Skills 2011 at UK High Commissionin Delhi prior to departure

    World skills India team at Heathrow October 2011

    , W orldSkills Competitions 2011 London

    WorldSkills London 2011 saw over 1,000 Competitors from over 50 countries/regions competing for gold in skill

    competitions including everything from landscape gardening to mobile robotics, hairdressing and fashion technology. TheIndian contigent participated in 15 trades and also had members from top companies participating.

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    J OI NT V E NT UR E S

    n many ways, theIsuccess of the India UKpartnership in skills wastasted with the conversionof intent into action. Theearly joint ventures thatwere signed between thetop companies on bothsides, actually instilledconfidence in the potentialof participating in theIndian market throughexisting large scalepartners.

    UKISFUK-India

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    - Mr Sharad Talwar, CEO IndiaCan

    27Forging UK India Partnerships in Skills Developme

    Partners

    Scope

    Highlights

    IndiaCan offers well-integrated vocational programs under its brands ETEN,

    IndiaCan and PurpleLeap, supported by a hybrid delivery model.The vision is totransform lives of people by providing them certified job skills through innovativelearning systems and best in class customer experience at all touch points.

    Under this partnership (Pearson & Educomp Solutions), IndiaCan:

    IndiaCan is a 50:50 joint venture between Pearson, World's and UK's largesteducation service provider educating more than 100 million people worldwide, andEducomp Solutions, India's largest education company.

    Provide talent for India's economic growth engineTrain over 500,000 persons 'ready to deploy' to the industry annually by 2012

    Be the Top Vocational and Skill Development Company

    Impacted lives of over 14,300 trainees through various government vocationalprojects and plans to cover 34,500+ trainees in the near term.

    95 centres all over the country.

    Some innovative courses range from Post Graduate Diploma in Dietetics &Nutrition, Spoken English through a live teacher via a mobile phone

    Adopted 18 Industrial Training Institutes (ITIs) across Punjab, Haryana, Rajasthanand Uttar Pradesh under the PPP scheme (Public Private Partnership).

    IndiaCan has successfully managed to upgrade these ITIs with significantinvestments. Two of these ITIs (ITI Kurukshetra and ITI Kaithal) have beenaddressed the best run ITIs in a recent study

    v

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    WINNERFOR "BEST UK-INDIA SKILLS PROVIDER"UK INDIA SKILLS FORUM AWARDS 2011

    In less than 3 years of setting up the JV, we have

    been able to encourage80,000 enrollments in 2011

    and have 350 enrolment points

    UKISFSkills ForumUnder the JWG on Education & Skills

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    28 Forging UK India Partnerships in Skills Development

    Partners

    Scope

    Progress

    Drawing upon City & Guilds' expertise in developing qualifications that are reflective of

    global industry needs, its 130 years of leadership across 30 industry sectors and 600qualifications that have certified over 18 lakh learners every year, IndiaSkills is poisedto change the dynamics of the Indian market.

    IndiaSkills is a joint venture between Manipal Education Group, India and City & Guild,UK.

    Under this Partnership the Key outcomes expected are:

    v

    v

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    v

    Knowledge transfer for systemic reform, eg designing the qualification frameworkfor the Ministry of Labour & Employment

    exchange for capacity building of the training providers through quality assuranceframework, training of trainers, content development and certification

    direct delivery of pilot projects to benefit the learners and market testing ofservices emerging as a result of localization

    IndiaSkills has set up 85 centers across 16 states to deliver high-quality training toindependent students as well as employees of corporate partners and beneficiariesof government programs.

    Around 10,000 students have been trained till date, with a placement rate of 98%

    Developed 48 industry-specific qualifications of international standards across 12sectors

    RUNNERS UP FOR "BEST UK-INDIA SKILLS PROVIDER"UK INDIA SKILLS FORUM AWARDS 2011

    I I IIA MANIPAL EDUCATION- CITY & GUOLDS INITIATIVE

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    P R O J E C T S

    differentiator of theAbilateralpartnership betweenIndia and UK has beenthe active interest of bothsides to pursue jointprojects and bids. In thepast, there have beenmany consortia as well asteaming of companies onboth sides to respond togovernment tenders,projects and otheropportunities available.

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    30 Forging UK India Partnerships in Skills Development

    Project: Setting up Assessor Trainer Institute (ATI)

    Partners

    Scope

    Progress

    To draw expertise from reputed further education providers, private training organizationsand awarding bodies in the UK to ensure that candidates qualifying from Assessor trainingInstitutes(ATIs) receive highly skilled vocational training which is of international standard.This shall also look into the huge requirement of 'skill instructors', which will get createdgiven the huge national focus on 'Skill Building for Employability', the partnership proposedto create an institutional framework for developing Assessors and Trainers in specificdomains.

    Centum - UKIBC partnership for setting up Assessor Trainer Institute (ATI)

    The Assessor Training Institute project looks forward to evolve a consortium forv

    v

    v

    v

    v

    v

    Transfer standards in the industry verticals including competency frameworks and assessment for certification.

    Share Curriculum for various levels of Certification.

    Modification of Curriculum to suit the Indian market.

    Training of Trainers of ATI Faculty (ATI Master Trainers).

    A4e has been selected as the Lead Consortium partner and will now engage with the shortlisted respondents to form a consortium that willwork with Centum Learning Limited, MoU to this effect has been signed in Aug'11.

    The Govt. of India in its 12th 5 Year plan is likely to set up 15 Assessor & Trainer Institutes in PPP across the country. The consortia will bidfor running these ATIs, an EOI for which may be released shortly. Centum Learning will bid to establish these with the UK consortia as theirtechnical partners.

    Centum Learning and UKIBC Signed a MoU to furtherknowledge transfer during the 7th JETCO Meeting inNew Delhi.

    UKISFUK-India Skills Forum

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    Forging UK India Partnerships in Skills Developme

    Under the JWG on Education & Skills

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    32 Forging UK India Partnerships in Skills Development

    Objective

    Partners

    Scope

    Progress

    To empower street children with knowledge and skills necessary to protect their rights and help them, develop as respected, productive andvalued citizens.

    HSBC and Butterflies signed MoU in 2011

    Under this partnership, the Butterflies will work with HSBC towards Mobile Education and Resource Centre to:v

    v

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    Organize a long term campaign to take education to t hose deprived children who are still outside the education net, like children who are living on streets, railway stations,

    traffic signals in Delhi, bus stands and construction sites and enroll them in education and vocational training.The project area includes 6 regular contact points of Butterflies and 3 newly identified traffic signal points.

    Educate these children on life skills, computer literacy and encourage the habit of reading through the library provided in the mobile school.

    All round development by providing health education on issues such as hygiene, STD, HIV/AIDS, teaching them yoga and physical training and offering them counselingand guidance.

    The following has been the progress:

    250 homeless, runaways, children of migrants, working children, children of slum and pavement dwellers

    and orphans are getting benefit.

    The mobile school brings the school to the doorstep of children who for various reasons are unable to getadmission to regular primary schools.

    Access to quality formal education, One of the IL&FS skills training centres has been approved by SQA

    Sensitization and support of the traffic police, restoration of families to their native places, and rehabilitationof children back into their families.

    UKISFUK-India Skills Forum

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    Forging UK India Partnerships in Skills Developme

    Overview

    Skills Development

    The UK India Education and Research Initiative (UKIERI) started in April 2006 with the aim of enhancing educational links between India and the UK. In thelast five years, UKIERI has played a pivotal role in establishing a steep change in the educational relations between the two countries. In recognition of thesubstantial achievements and building on the success of this initiative, the programme has been extended for 5 years from 2011 to 2016. The extension wasannounced by the UK Prime Minister Mr. David Cameron and Indian Prime Minister Dr. Manmohan Singh in July 2010 and is being jointly funded by theIndian and UK government.

    The UK and India have much to gain from a partnership in Skills Development area since both face significant economic and social challenges and can drawon the considerable expertise and experience that exists within the UK's existing skills sector. India has set extremely ambitious vocational skills targets andwill require the development of massive additional delivery capacity. This, in turn, will require an infrastructure that ensures that the training deliveredprovides skills that are economically valuable and meet the needs of modern industry. UKIERI through this strand aims to facilitate the creation of strong

    partnerships and joint ventures that can take on various parts of these "pipelines" for key sectors, locations or themes.

    The programme aims to deliver systemic change by reaching out to larger numbers. It provides opportunities for professional and leadership developmentof schools, higher education institutions and vocational institutions, support partnerships and develop student mobilityand skills development programmes

    The main activities identified are based on the experience of UKIERI in the last f ive years, deliberations during variouspolicy dialogue events, outcomes from consultations, roundtable discussions and scoping for next phase of activity, thathave clearly demonstrated a need for more focus on both leadership and harmonization/mobility as enablers ofincreased levels of collaboration, while innovation partnerships remain a strategic priority for both countries in theirplans for economic development. The focus on skills development, especially in India also has implications for labormarket development worldwide.

    The Skills Strand will focus on capacity building for vocational education, enabling an increase in the level of engagement between our countries' respectiveskills sectors, backed up by research to inform the development of innovative, viable and sustainable partnership models. The Strand will then identify andsupport a small number of consortia to convert strong concepts into business propositions that can secure the necessary start-up funding.

    The aim of the Capacity Building for Vocational Education Providers sub-strand is to support the development of the training capacity of Indian vocationaleducation schools/institutions by providing opportunities for UK institutions to form partnerships. It will do this by providing grants to UK FE colleges orsupport organisations to enable them to work in partnership with vocational education schools/institutions.

    Focus Areas1. Leadership Development

    2. Innovation Partnerships3. Skill Development

    4. Enhancing Mobility

    Under the JWG on Education & Skills

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    34 Forging UK India Partnerships in Skills Development

    Key Objectives

    Impact, Outreach and Capacity Building

    Projects awarded under the UKIERI Skills Development strand are varied and reaches out to the various quarters of the society. UKIERI has ensured to awardproject proposals in different focus areas so that the impact and capacity building is across sectors, institutes and SMEs.

    UKIERI aimed to reach out and impact various levels within the skills development space by awarding the project proposals for varied focus areas. On the onehand a few awarded projects will substantiate and support policy level decisions through their work on developing systems, processes and structures for asuccessful Sector Skills Council and on the other hand a few are being implemented at the ground level in an unorganized sector like Hairdressing and BeautyTherapy.

    The proposals seek to bring together the experience and knowledge of both the UK and India. Capacity building of training staff of vocational educationinstitutions by introducing innovative and application oriented methodology, to develop infrastructures to manage professional skills development andenhance academia - employer engagement. The competences developed through these various initiatives will eventually facilitate institutions and employersto meet the global challenge of skills development.

    v To provide opportunities toorganisations/consortia fortraining need identification andfor delivery of training and settingup of Centers of Excellence inpartnership with industrybodies/SMEs to ensure skills'providers and other bodies in theUK and India are better equippedto work with each other

    v To enable the development of astrong Indian sector skillsinfrastructure focusing onemployer engagementapproaches, developingcurriculum and qualifications,certification and assessment etc

    v To develop an academic FEleadership programme thatprovides knowledge and skillsrequired for institutionalleadership in Further Educationinstitutions and colleges andthereby creating sustainablelinkages between India and theUK FEIs

    v To provide travel grants tofacilitate partner finding andworking on a full grantproposal

    UKISFUK-India Skills ForumUnder the JWG on Education & Skills

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    Organizations awarded projects under the UKIERI Skills Strand in 2011

    UK Lead Partner India Lead Partner Project Title

    Improve Ltd Federation of Indian Chambers of Developing an SSC's Systems for Food ProcessingCommerce and Industry Industry

    London College of Fashion/ Pearl Academy of Fashion Global Fashion Skills Collaborative Networks:University of Arts London Reskilling/Upskilling for Future Business Growth

    The Grimsby Institute of Further & Delhi Management Association Skill Building in Supply Chain ManagementHigher Education (GIFHE)

    Brunel University National Institute of Technology Developing Management Training Materials for SMEs

    TiruchirappalliAssociation of Colleges CL Educate India Ltd Developing Managers in Vocational Education &

    Training (DMVET)

    A4e Ltd Infrastructure Leasing & Financial Innovative and Application Oriented Capacity BuildingServices Limited (IL&FS) of Trainers in West Bengal

    Brunel University National Institute of Technology Preparing Graduates for Business LifeTruchirappalliI

    VTCT - Vocational Training Cordia Educational Institutes Developing Vocational Education and Training VET inCharitable Trust Hairdressing and Beauty Therapy in India

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    Forging UK India Partnerships in Skills Developme

    Under the JWG on Education & Skills

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    36 Forging UK India Partnerships in Skills Development

    Project

    Scope

    Progress

    Developing an SSC's Systems for Food Processing Industry

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    Study, understand the present status, some brief of the gaps, demands, skill needs ofthe sector,

    provide a model for the effective planning, development and collating of LabourMarket Intelligence.

    provide tools and templates and a process to support the development function of

    an SSC. This may include occupational analysis, functional analysis and nationaloccupational standard templates and processes fit for purpose for the Indian Foodand Drink Processing Sector

    develop and test a range of models for the delivery element of the SSC.

    The following has been the progress:

    Proposal approved by UKERI in January 2012

    Implementation kick off is likely to take place from May 2012

    UKISFUK-India Skills ForumUnder the JWG on Education & Skills

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    Forging UK India Partnerships in Skills Developme

    Catering School Catering and Hospitality School Retail School

    A dummy model of the IL&FS-A4e Vox centered to be createdas a result of this partnership

    Project

    Partners

    Scope

    Progress

    Innovative and Application Oriented Capacity Building of Trainers in West Bengal

    IL&FS Education and A4e, UK signed MoU in March 2012

    Under this partnership, A4e UK will work wi th IL&FS Education to:v

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    Conduct training needs assessment and gap analysis

    Review the course curriculum and conduct Content Development Programmes

    Conduct Trainer Development Programmes

    Organise seminars to encourage replication of A4e VOX (Vocational Training)Centres

    The following has been the progress:

    Both the firms are conducting desk research for customising and adapting the A4e VOX Centres as per the skill set requirements in Indiaacross various sectors including, Retail, Catering, Hospitality and Construction.

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    Project

    Partners

    Scope

    Partnership further to CL's 'Skill School' initiative which is developing strategies tomeet the skills gaps in India's growing economy.

    Career Launcher ltd and Association of Colleges (AOC)

    Develop a program for existing junior and middle managers in the learning andskills sector in India;

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    Train 2 cohorts of 4 senior Indian VET staff/experts so that they will in turn beable to deliver the DMVET Program in India to pilot cohorts of participants;

    Deliver 2 initial pilot phase training periods to 2 cohorts of 32 DMVETparticipants;

    Equip participants in the program with the practical skills and knowledge tobecome highly effective managers;

    It is intended that the DMVET Program will become a fee based quality ContinuedProfessional Development offer for junior and middle managers in Indian VETschools and colleges. The DMVET framework will become more robust as thenumber of schools and colleges training staff on the program increases, this will inturn enable DMVET to develop into a national training tool. Partners will continueto work together to share ideas and support each other throughout the entireperiod in which the program is delivered.

    38 Forging UK India Partnerships in Skills Development

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    S E R V I C E P AR T NE R

    S HI P S

    ervice partnershipsSare key milestonesand if B2B transactions

    are to materialize. HencePrivate Indian and UKpartners have comeforward to move ahead inthis direction and createpartnerships.

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    40 Forging UK India Partnerships in Skills Development

    Project

    Partners

    Scope

    Progress

    Quality assurance and international accreditation for SELF (Skills for Employment in LeatherFabrication), a skills training programme implemented by IL&FS Clusters

    Mr. Mike Mirams, M/s Mirams Water House Ltd. UK representing the Scandinavian Business Academyand IL&FS Education signed MoU on 15th December 2009

    Under this partnership, M/s Mirams Water House Ltd will work with IL&FS Education to:v

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    Introduce international best practices, capacity build and improve productivity of the candidatesenrolled for SELF (Skills for Employment in Leather Fabrication) ProgrammeProvide Course Approved Specification for Quality (CASQ) framework for design, delivery, &accreditation of training in leather sectorDevelop SOP (Standard Operating Procedures), manuals and guidelines for the SELF Programme.Conduct Training of Trainer (ToT) ProgrammesEvaluate the performance standards of the skill candidates, assess and certify them.

    The following has been the progress:15000 youth have been trained and certified by the Scandinavian Business Academy. 12300

    candidates have been successfully placed in the leather industryCourse manuals, hand book and other learning resources in various trades in the Leather Sectorhave been developed.Various skill courses are conducted successfully the under technical assistance of the Academy.These courses are:

    Leather Stitching Leather Fitting and FoldingLeather Skiving Leather Splitting

    Mr. Mike Mirams, assessing the TrainingProgramme in one the Skill Centres

    Mr. Mike Mirams reviewing the feedbackand assessment sheets with a Master Trainer

    Mirams Waterhouse LtdEXPERTISE FOR BUSINESS AND INDUSTRY

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    orkshops and

    WFocused GroupDiscussions have helpedin sharing the knowledgeof work done and puttingforward the scope ofimprovements to bedone.

    W O

    R K S H OP

    S &ME E T I N

    G S

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    42 Forging UK India Partnerships in Skills Development

    W orkshops and Meetings

    Indias diversity calls for gaining perspective of leaders &

    skills champions from across the world. Over the last few

    years international collaboration have created a unique blend

    of enhancing employability and linking skills to job

    opportunities.

    Special Workshop on Training of Trainers:

    Models & Case Studies from UK held in September to demonstrate to an Indian audience the models used in the UK

    for training trainers and to highlight the particular expertise of

    the UK college sector in delivering this training.

    Rt. Hon David Blunkett , Member of Parliament,UK, delivering theInaugural address at the 4th Global Skills Summit, UK was also the partner country.

    UKISFUK-India Skills ForumUnder the JWG on Education & Skills

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    Forging UK India Partnerships in Skills Developme

    Meeting of the UKISF Core Comittee

    Dr Michael Milanovic , Chief Executive of University of CambridgeESOL Examinations in discussion with Mr. Sharda Prasad ,Director General Employment & Training and Chairman, Joint Working Group on Education and Skills.

    v

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    Joint Working Group Meeting of UKISF, 19 January 2011, New Delhi, India

    Introduction to Indian opportunity meet, February, London, UK

    Session on Skills and Training in India, March 2011,

    UKIBC Annual Summit, UKUKISF Roundtable, 21 April 2011, New Delhi, India

    Introduction to Indian opportunity & UKISF, April, Manchester, UK

    UKISF Core Group meeting, 14 September 2011, New Delhi

    Meeting of UK companies on Skills, September, London, UK

    Meeting of the UKISF Core Group, 17th November 2011, New Delhi

    Meeting of UK Core Group on Skills, November, London, UK

    Joint Meetings in 2011

    Focused Group Discussion(FGD) on English Language as anemployability skills was organised under the aegis of UK India SkillsForum (UKISF) by University of Cambridge ESOL Examinations andFICCI. It identified the industry requirements for english proficiencyand current levels of achievement in language learning in Indianvocational education. Models for benchmarking and measuringstandards to bridge the language skills gap between industry and

    education were also discussed.

    K

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    K N

    OWL E D

    GE R E P OR T S ICCI and UKIBCFreleased a number of

    partnership reports duringthe last few years.

    UKISFUK-India Skills ForumUnder the JWG on Education & Skills

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    Forging UK India Partnerships in Skills Developme

    K nowledge ReportsThe UK skills and training sector has a number of interesting characteristics. Schoolsand colleges are assessed and verified to ensure that the teaching and facilities are of a

    sufficient standard to deliver particular qualifications. These qualifications arenationally and internationally recognized, and flexible enough to account for priorlearning and lead to future development and higher level qualifications, through work,training or further study. Sector Skills Councils ensure that training is responsive toindustry needs and the involvement of private employers in the sector is a notablerecent trend. This report is a compendium of best practices and case studies of select UKorganisations and Further education colleges.

    The Indian economy has been witnessing phenomenal growth overthe last decade, and the country is now poised to be a preferred

    destination for companies looking to expand their internationaloperations. Grant Thornton UK, Grant Thornton India and the UK IndiaBusiness Council have collaborated through this report, to presentboth the opportunities and challenges for UK educational institutionsand investors considering expanding into India, and to provideinsights into the regulatory aspects that they will need to consider

    S

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    U K I S F A W A R D S

    he UK India SkillsTForum form a crucialpart of the skills dialoguebetween India and the UK,facilitating companies andorganisations for the workdone to promote skillsdevelopment.

    UKISFUK-India Skills ForumUnder the JWG on Education & Skills

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    47Forging UK India Partnerships in Skills Developme

    UK India Skills Forum AwardsThe UKISF awrads were constituted as an annual award with a view to facilitate the Indian companies/training providers who havedemonstrated an outstanding commitment to the skills agenda in India. It recognises the organisation that have supported the developmentof vocational and soft skills, both in cities and rural areas, in basic and advanced levels, continuously ensuring the best possible quality

    delivery.

    Table of Winners : st 1 UKISF Awards 2010

    CATEGORY Certificate of Significant Certificate of Significant Commitment Achievement

    Best Vocational Trainer Provider - Rustomjee Academy for Global Careers

    Best Train the Trainer India Can -

    Best Skills Project in Centum Learningn Ltd Career LauncherRural Community Crux Management Services Pvt Ltd

    Gram Tarang Employability andTraining Services

    Best UK Skills Dundee college -Provider Project

    Outstanding commitment Pipal tree -to quality

    Table of Winners : 2nd UKISF Awards 2011

    CATEGORY WINNER RUNNERs UP

    Best Skill Provider Apparel Training and Design Kushal (CREDAI-PUNE NSDCGovernment Funded Centre (ATDC) Initiative)

    Best Skill Provider IL&FS Education Limited BASIX Academy for BuildingBottom of the Pyramid' Lifelong Employability Limited

    Best Skill Provider Private NIIT Foundation Mannat Foundation Trust

    Best UK India Partnership IndiaCan Education Private Limited India Skills

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    48 Forging UK India Partnerships in Skills Development

    Winner of thest 1 UK India Skills Forum Awards

    at FICCI Global Skills Summit 2010New Delhi

    Winner of thend2 UK India Skills Forum Awards

    at FICCI Global Skills Summit 2011New Delhi

    C

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    C A S E S T UDI E S

    his section presentTthe case studies ofwinners of UKISF Awards2010 and 2011

    P j t SMART WINNERFOR BEST SKILL PROVIDER (GOVERNMENT FUNDED)

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    P roject SMART

    Project

    Scope

    Winning Streak

    Skills for Manufacturing of Apparels through Research & Training (SMART)programme under the Integrated Skill Development (ISDS) scheme of Ministry ofTextiles, GOI

    v

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    the development of vocational and soft skills among the Indian citizens, both incities and rural areas, both basic and advanced levels of train the trainer,continuously ensuring the best possible quality of services provided

    train youth, women and also disadvantaged sections of society in employableskills for the apparel industry

    Appointed as the nodal agency under ISDS on pan India basis for impartingvocational training to 1, 72,000 trainees over 5 years.

    Already commenced 80 centres (25 ATDC-IGNOU Community Colleges withSMART Courses, 31 ATDC-SMART Centres & over 24 SMART Skill Camps)

    Since inception ATDC has trained nearly 80,000 trainees, about 40,000 between

    1996-2008 and with a big leap of adding 40,000 between 2009-2011.Trained about 200 trainers and enrolled over 9000 candidates for training sinceJanuary 2011

    Nearly 78% of the trainees have been facilitated with the gainful employmentopportunities in the domestic and export apparel industries.

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    50 Forging UK India Partnerships in Skills Development

    ATDC's award winning infrastructure at theSMART centre, EGMORE

    Receiving the UK-India Skills Forum Award-2011 in the 4th Global Skill

    WINNERFOR BEST SKILL PROVIDER (GOVERNMENT FUNDED)UK INDIA SKILLS FORUM AWARDS 2011

    WINNER OF BEST SKILL PROVIDER 'BOTTOM OF THE PYRAMID'

    UKISFUK-India Skills ForumUnder the JWG on Education & Skills

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    51Forging UK India Partnerships in Skills Developme

    Project

    Scope

    Winning Streak

    Skills Programme for Inclusive Growth (SPRING), an initiative of IL&FS Education, with the supportof Ministry of Rural Development (MoRD), Govt of India for placement linked skill developmentprogramme of rural youth below poverty line (BPL)

    Identification of job opportunities in employment intensive sectors in manufacturing as well asservices, and mobilizing, training, certification & placement of rural BPL youth in the identifiedjobs

    The major sectors in which skills are imparted include, textiles & apparels, leather, engineering &fabrication, construction, retail, hospitality and IT Enabled Services

    Scale: Over 150,000 rural BPL youth have been trained through more than 300 decentralisedskill development centres

    Placement linked: Over 90% of the trainees are placed in organized industries inmanufacturing and service sector

    Cost effective: With the investment per trainee being equal to approximately 2 months of salary,the programme is highly cost effective

    Inclusive: The programme is aimed at rural BPL youth who are largely school dropoutsbelonging to socially disadvantaged groups living in economically backward districts of India

    Multi stakeholder partnerships: While the government of India provides 75% of the cost oftraining, the remaining funds including the infrastructure are mobilized through industry,institutions and community

    Innovative training methodology: The content is developed in partnership with the industryand delivered through an innovative method of technology enabled multimedia content, withfocus being practical training, and with third party assessment & certification

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    Training session in progress

    New Team Building Exercise

    WINNER OF BEST SKILL PROVIDER BOTTOM OF THE PYRAMIDUK INDIA SKILLS FORUM AWARDS 2011

    RUNNERS UPFOR BEST SKILL PROVIDER 'BOTTOM OF THE PYRAMID'

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    52 Forging UK India Partnerships in Skills Development

    Project

    Scope

    Winning Streak

    Building Lifelong Employability (B-ABLE) nation-wide model for building a highquality skilled workforce - both in the unorganized and the organized sectors.

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    B-ABLE launched its initiative in 2009.

    Currently more than 2700 students have completed their training and more than3900 students are undergoing training in 48 courses

    Outreach: Rajasthan, Madhya Pradesh, Uttar Pradesh, Uttarakhand, Delhi,Andhra Pradesh, Sikkim, Meghalaya, Manipur, Punjab, Gujarat, Orissa, Jammuand Kashmir, Assam, Arunachal Pradesh, Nagaland and Tripura.

    Sectors: building skills, farm & rural non-farm sector, Automobile, Hospitality &Tourism, Construction, Food Processing, Healthcare, and Banking Insurance &Finance.

    Technology:

    o An ERP solution for streamlining systems and processes.

    o State-of-the-art Customer Relationship Management (CRM) System.

    o Using VSATs, Web Conferencing for training delivery and to reach remote locations

    59 Training centers, + 80 village based Common Service Centers.

    Completion of training of 2700 students and more than 3900 studentsundergoing training at various centers of B-ABLE.

    48 courses in various domains like Farm & Rural non-farm sector, Automobile,Hospitality & Tourism, Construction, Food Processing, Healthcare, and BankingInsurance & Finance.

    UK INDIA SKILLS FORUM AWARDS 2011

    UKISFUK-India Skills ForumUnder the JWG on Education & Skills

    WINNER OF CERTIFICATE OF COMMITMENT FOR QUALITY

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    53Forging UK India Partnerships in Skills Developme

    Project

    Scope

    Expected Outcome & impact so far

    Training of Below Poverty Line Youth in India

    The first parameter is how many youth we can attract and train under this model.

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    Mobilise poor school drop outs in the age group of 18-35 years from villages for4-6 weeks of training on the specific skills useful for the construction Industryat a training center closer to their village.

    After two years of on the job training, Pipal Tree plans to offer an option to thetradesman to opt for a government recognised diploma. Once the youth getsthis government recognised diploma, he can command industry salaries offered

    to civil diploma holders which is around INR 25,000 to 30,000 per month tostart with.

    This way a youth who is a school dropout, can progress to make higher wages ofINR 10,000 15,000 per month in two years and INR 25,000-30,000 per monthin three to four years. S/he also gets the prestige of having main streamqualification after three to four years and gets the much sought after status inthe society.

    Trained 3000 youth in one year in Uttar Pradesh and Andhra Pradesh

    Running 12 training centres across 5 states i.e. Uttar Pradesh, Bihar, Rajasthan,Andhra Pradesh and Maharashtra.

    Working with 10 large infrastructure construction companies from India.

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    UK INDIA SKILLS FORUM AWARDS 2010

    RUNNERS UPFOR "BEST SKILLS PROVIDER(PRIVATE)

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    54 Forging UK India Partnerships in Skills Development

    Project

    Winning Streak

    Mannat Foundation (to set up Rural BPOs) is established by Tata Power inSeptember 2009 to set up a Rural BPO in the rural area of MaharashtraState (India). The project was jointly supported by Tata Power and TBSS(Tata Business Support Services). The foundation has built with thepurpose of providing employment and making an impact on people's livesby training and empowering them to lay a strong economic foundation.

    The project was started with one centre and a small batch of 47 studentsand has grown up to almost 430 'call agents' and two centres which

    receives upto 50,000 calls per month. As of now, there are in all threetrainers and 13 Team Leaders. It has teamed up with TATA Docomo and hasa service of DHD (Dealer Help Desk)

    UK INDIA SKILLS FORUM AWARDS 2011

    "All respect me and it feels great, I don't feel of my age." "BPO brought me out ofdepression. My personality has changed alot my fear has gone. I was short temperedand now I am a different personality acalm and composed person."

    - Bharti Kadam

    Sagar YewaleMale, Age 22

    Sagar Yewale (Male, Age 22) is half

    paralytic his right side is paralyzed. He hasstudied till 12th std and is working in BPOas part-time employee. He earnsRs.4000/- per month. As he is working, hisfamily is very happy with him and respectshim more. His quality at work is good andhe receives 120 calls in a day in just fourhours. Sometimes he does overtime too.

    Bharati Kadam(Female, Age 38)

    Bharati Kadam (Female, Age 38) is over age and is still single.She is severing her family by working in BPO since last oneand half years. When her father expired the family situationwas worst. She has got two brothers one of which is mentallyunstable and another is studying in 12th. She says I was at

    home for two years and was in depression due to theconditions at home. I never knew what BPO was till I camehere. With a smile on her face she says it's nice to work atthis place as there is no distinguish between employees. Theseniors are also very supportive. She is earning Rs.6000/-per month

    CW

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    ew Success Stories ofFUKISF Award Winners

    C HAL L E N

    G

    E S AND

    WAY F OR W

    AR D

    Challenges and Way Forward

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    Challenges and Way Forward

    The ecosystem of India UK skills partnership has thrived due to the active participation of various stakeholders and partners supported byboth the governments. The interest and desire to work together has been from both sides, which resulted in partnerships evolving in sucha short span of time. The action in India UK skills space, in many ways has been like a fusion where ideas have converted into partnerships andthat in turn into opportunities and projects. Sustaining this momentum and energy will, however, require mammoth efforts and resources onboth sides.

    One of the most important challenges in scaling up this work and breeding more partnerships is funding. Currently there is no formal fundingmechanism to support the activities that are undertaken under the scope of the joint working group. This strains the resources of thestakeholders involved and also limits the opportunities for active implementation of the models and best practices. Lot of exploratory andresearch work is required for forging partnerships for which some public funding is required.

    The market situation in India is very different from elsewhere in the world. Lower prices are the norm and consumers are very value consciousand therefore the price pointing is a barrier to expanding the scope of UK services in India. Large number of companies in the skills and trainingspace are medium scale and therefore, the services need to be designed to meet their expectations. These act as a barrier to finding commonground and maintaining continuity in the business and skills dialogue.

    As a way forward, both sides through the available bilateral platforms need to work together to create an overarching framework forpartnerships. There is a lot of work happening in the area of education and skills leading to projects and business generation which is beinghandled by multiple organizations on both sides. It is important, hence, to create a larger framework which maps the existing practices andidentifies core strengths of each organization. This will help channelize the available resources and also compliment the efforts thus creating adeeper impact. The initiative also requires a dedicated fund which can support the existing efforts to convert them into long term partnershipswhich have a large scale impact.

    Intensification of the skills partnership under JETCO is necessary. The dialogue now needs to look at creating models for businesses to interactas well as deliver. The synergy that has been generated in the last few years needs to be harnessed to create programmes that will fast trackdiscussions in important systemic areas such as creation and framework of Sector Skills Councils, National Occupational Standards,Development of Competency, Assessment and Certification, Training of Trainers, etc.

    Given the optimism around the partnership between the two countries, it is not long away that companies on both sides shall partner and usethe efficiencies for venturing into other parts of the developing and developed world for creating a larger talent pool for better and moreprosperous humanity.

    56 Forging UK India Partnerships in Skills Development

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    T HANK Y O

    U S P ON

    S OR

    S KISF Thanks all theUpartners for

    supporting and showingway ahead

    Thank You

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    The idea of this report originated from the need felt and queries generated to map the ecosystem of UK India Skills partnerships. Much hashappened in the last few years between the two countries; therefore this report is a small effort towards identifying the common points and

    contours of the India UK partnership. The consolidation of data and facts was a mammoth exercise and it would not have been possible withoutthe active support of the partners on both sides. We thank everyone for their timely inputs and consolidated responses

    We thank Ms. Vijaylakshmi Joshi, AS (Europe), Ministry of Commerce and Industry, Mr. Sharda Prasad, DGET, Ministry of Labour & Employmentand their teams for the encouragement and support. The report would not have been possible without the constant guidance of Mr RCM Reddy,Chairman FICCI Skills Development Forum and Co- Chair Joint Working Group on Education and Skills.

    Thanks are also due to our UK partners the UK Trade and Investment (UKTI) and UK India Business Council (UKIBC) for connecting us to all theUK companies who have actively participated in UKISF since its inception.

    We sincerely hope that this report will play an important role in motivating existing partners to perform better and new partners to cometogether to forge new partnerships.

    Thank You.

    Project Team:

    FICCI Ms Pooja Gianchandani , Director & Head, Ski lls Development

    Mr Deepak Boora, Assistant Director

    Ms Meenu Jha, Research Associate

    Mr Subhadip Biswas, Research Associate

    UKTI - Ms Sunita Kapoor, Advisor Trade and Investment

    UKIBC- Mr. Jesh Rajasingham, Education Advisor

    Thank You

    58 Forging UK India Partnerships in Skills Development

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    UKISFUK-India Skills ForumUnder the JWG on Education & Skills

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    61Forging UK India Partnerships in Skills Developme

    The Manipal-City & Guilds Joint Policy Advisory Group is an initiative of the joint venture between the UK vocational qualifications providerCity & Guilds and Manipal Global Education Services. Our goal is to promote an evidence-based approach to skills policy in India and to

    provide strategic intelligence to help shape an effective skills landscape in the country. This work complements that of the MCG delivery arm,IndiaSkills, which is directly providing skills and qualifications to Indian learners.

    Our first report, entitled A Global Study to get India World-Ready, was published in 2011 and focuses on what lessons India can draw frominternational experience as it sets up its system of Sector Skills Councils. In the coming years, we plan to produce a range of materials tosupport stakeholders in addressing policy-related issues, from large research reports to pocket-sized policy analyses of a specific issue.

    The team, based in Delhi, is jointly headed up by Rajat Khawas and Chris Sims. Rajat is a graduate of the Indian Institute of Management andbrings over 14 years' experience in education and training in both the Indian and global markets. Chris graduated from Cambridge Universityand has worked on international policy analysis and development for over 12 years, including 8 years with the UK Foreign Office and 3 years

    with the Centre for Skills Development, City & Guilds' research and development body.

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    UKISFUK-India Skills ForumUnder the JWG on Education & Skills

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    63Forging UK India Partnerships in Skills Developme

    A4e Ltd. (formerly Action for Employment) is a global organisation that manages and delivers public services in partnership with theGovernment, public and private sector organisations and the not for profit sector. With presence in 11 countries, the overall goal is to improve

    people's lives through social change. A4e provides specialised services to its stakeholders for long term and sustainable impact on their lives.

    A4e India Pvt Ltd. is a 100% subsidy of A4e ltd headquartered at New Delhi. It's mission is to implement A4e's Prime Contractor model inIndia and to create a Credible, Collaborative, Competency based and Transparent skills training system. A4e is working closely with theGovernment of India for delivering globally benchmarked skills for the bottom of pyramid clients on a pan-India basis, especially with theMinistry of Rural Development and Ministry of Labour & Employment. It has also played an active role in the re-design of the National RuralLivelihood Mission by offering knowledge inputs on the prime contracting model. It is also working with private sector organisations,corporate foundations, non-governmental, inter-governmental and local community organisations through the A4e India Skills Consortiumfor catalysing & converging efforts around skills development in the country. A4e is also facilitating knowledge exchange between Voc