jennifer rodriguez. resume 2016

Jennifer Rodriguez 806 South Montezuma Way West Covina CA, 91791 Phone: (626) 388-5770 Email: [email protected] Qualifications Bilingual: English/Spanish (speak/read/write) Able to build lasting customer relations. Excellent problem-solving skills; able to identify problems and implement corrective process Strong communication, interpersonal and presentation skills, strong leadership skills. Able to prioritize multiple responsibilities. Relevant course work: Business law, Intro to computers, Principles of economics, Business communications Work Experience Wells Fargo – Loan Specialist 03/2016- Present n Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms, service, or credit contracts. n Review and evaluate loan history n Meet monthly quotas and meet all other requirements A-L Financial – Loan Specialist 08/2015- 12/2015 n Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts. n Assist team members when necessary to help maintain office quota as well as individual quota. n Investigate/skip-trace account to obtain vehicle or payment GC Services - Account Representative 06/2014- 07/2015 n Persuade customers to pay amounts due on credit accounts, damage claims, or non- payable checks in order to preserve low account delinquency. n Monitor and follow up with all delinquent accounts to retrieve payments. n Meet monthly goal/quota of amounts collected A-L Financial – Loan Specialist 08/2013-05/2014

Upload: jennifer-rodriguez

Post on 16-Apr-2017

26 views

Category:

Documents

3 download

Report

Download

Embed Size (px):

TRANSCRIPT

Jennifer Rodriguez806 South Montezuma Way

West Covina CA, 91791Phone: (626) 388-5770

Email: [email protected]

Qualifications Bilingual: English/Spanish (speak/read/write) Able to build lasting customer relations. Excellent problem-solving skills; able to identify problems and implement corrective process Strong communication, interpersonal and presentation skills, strong leadership skills. Able to prioritize multiple responsibilities. Relevant course work: Business law, Intro to computers, Principles of economics, Business

communications

Work ExperienceWells Fargo – Loan Specialist 03/2016- Present n Confer with customers by telephone or in person to determine reasons for overdue payments

and to review the terms, service, or credit contracts.n Review and evaluate loan historyn Meet monthly quotas and meet all other requirements

A-L Financial – Loan Specialist 08/2015- 12/2015 n Confer with customers by telephone or in person to determine reasons for overdue payments

and to review the terms of sales, service, or credit contracts.n Assist team members when necessary to help maintain office quota as well as individual quota.n Investigate/skip-trace account to obtain vehicle or payment

GC Services - Account Representative 06/2014- 07/2015 n Persuade customers to pay amounts due on credit accounts, damage claims, or non-payable

checks in order to preserve low account delinquency.n Monitor and follow up with all delinquent accounts to retrieve payments.n Meet monthly goal/quota of amounts collected

A-L Financial – Loan Specialist 08/2013-05/2014 n Confer with customers by telephone or in person to determine reasons for overdue payments

and to review the terms of sales, service, or credit contracts.n Monitor c overdue accounts and either redeem vehicle or payment to maintain low delinquency.n Assist team members when necessary to help maintain office quota as well as individual quota.n Investigate/skip-trace account to obtain vehicle or payment

mailto:[email protected]