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  • jen ng U X / U I D E S I G N E R P O RT F O L I O

    h i @ j e n n g . c o m 3 4 7 2 6 2 2 8 9 1 j e n n g . c o m

  • P R O J E C T S

    M E N T O R M AT C H A S I T E F O R M E N T O R S / M E N T E E S

    P L AT F O R M : We b s i t e

    R E S E RV E A D I N I N G A P P

    P L AT F O R M : We a r a b l e Te c h n o l o g y

    T H E S T R A N D A D I G I TA L P O P - U P S T O R E

    P L AT F O R M : M i c ro s i t e

    N Y C S A F E A S A F E T Y A P P

    P L AT F O R M : i P h o n e A p p + We a r a b l e Te c h n o l o g y

  • N Y U P O D F O R U M . O R GR E S E RV E

    P R O J E C T: [ W E A R A B L E S ] F O R C L I E N T

    T h e R e s e r v e A p p l e Wa t c h a p p i s a c o l l a b o r a t i o n w i t h t w o o t h e r U X D e s i g n e r s & a t e a m o f We b D e v e l o p m e n t C o n s u l t a n t s . O u r d e s i g n a c c o m p a n i e s t h e e x i s t i n g n a t i v e m o b i l e a p p , a p e r s o n a l c o n c i e r g e f o r c re a t i n g s e a m l e s s d i n i n g e x p e r i e n c e s .

    D U R AT I O N : 2 w e e k s

    C H A L L E N G E S : D e s i g n i n g f o r a s m a l l i n t e r f a c e , a d h e re n c e t o A p p l e s H u m a n I n t e r f a c e G u i d e l i n e s , a n d d e s i g n i n g f o r a d e v i c e t h a t w a s n t a v a i l a b l e f o r t e s t i n g .

    P R O C E S S : R e s e a rc h [ s u r v e y s , i n t e r v i e w s , c o m p a r a t i v e a n a l y s i s , c o m p e t i t i v e a n a l y s i s , c o n t e x t u a l i n q u i r y, p e r s o n a s d e v e l o p m e n t ] , w i r e f r a m i n g , m o c k - u p s , p ro t o t y p i n g , u s e r t e s t i n g , d e s i g n i t e r a t i o n s

    S O L U T I O N : D e s i g n e d a w a t c h a p p t h a t n o t i f i e s d i n e r s o f t h e m o s t e s s e n t i a l i n f o r m a t i o n . N o t i f i c a t i o n s i n c l u d e c o n f i r m i n g s h o u l d e r t i m e s , a c c e p t i n g / d e c l i n i n g a l t e r n a t e r e c o m m e n d a t i o n s a n d r a t i n g r e s t a u r a n t s .

    N E X T S T E P S : C o n t i n u e t e s t i n g w i t h n a t i v e a p p a n d m o n i t o r u s e r s i n t e r a c t i o n s w i t h t h e w a t c h o v e r t i m e , e x p a n d o n w a t c h f e a t u re s .

    PROTOTYPE: APPLE WATCH

  • N Y U P O D F O R U M . O R G

    37 SURVEYS

    12 INTERVIEWS

    BUSINESS SUCCESS STORIES

    ITUNES APP

    REVIEWS

    COMPARATIVE ANALYSES

    COMPETITIVE ANALYSES

    R E S E RV E

    RESEARCH SOURCES

    P R O J E C T: [ W E A R A B L E S ] F O R C L I E N T

    T h e R e s e r v e A p p l e Wa t c h a p p i s a c o l l a b o r a t i o n w i t h t w o o t h e r U X D e s i g n e r s & a t e a m o f We b D e v e l o p m e n t C o n s u l t a n t s . O u r d e s i g n a c c o m p a n i e s t h e e x i s t i n g n a t i v e m o b i l e a p p , a p e r s o n a l c o n c i e r g e f o r c re a t i n g s e a m l e s s d i n i n g e x p e r i e n c e s .

    D U R AT I O N : 2 w e e k s

    C H A L L E N G E S : D e s i g n i n g f o r a s m a l l i n t e r f a c e , a d h e re n c e t o A p p l e s H u m a n I n t e r f a c e G u i d e l i n e s , a n d d e s i g n i n g f o r a d e v i c e t h a t w a s n t a v a i l a b l e f o r t e s t i n g .

    P R O C E S S : R e s e a rc h [ s u r v e y s , i n t e r v i e w s , c o m p a r a t i v e a n a l y s i s , c o m p e t i t i v e a n a l y s i s , c o n t e x t u a l i n q u i r y, p e r s o n a s d e v e l o p m e n t ] , w i r e f r a m i n g , m o c k - u p s , p ro t o t y p i n g , u s e r t e s t i n g , d e s i g n i t e r a t i o n s

    S O L U T I O N : D e s i g n e d a w a t c h a p p t h a t n o t i f i e s d i n e r s o f t h e m o s t e s s e n t i a l i n f o r m a t i o n . N o t i f i c a t i o n s i n c l u d e c o n f i r m i n g s h o u l d e r t i m e s , a c c e p t i n g / d e c l i n i n g a l t e r n a t e r e c o m m e n d a t i o n s a n d r a t i n g r e s t a u r a n t s .

    N E X T S T E P S : C o n t i n u e t e s t i n g w i t h n a t i v e a p p a n d m o n i t o r u s e r s i n t e r a c t i o n s w i t h t h e w a t c h o v e r t i m e , e x p a n d o n w a t c h f e a t u re s .

  • N Y U P O D F O R U M . O R G

    Mandarin Oriental's pillars say 'We will record customers preferences in order to surprise and delight guests.- KELLY / 22 Y.O. / REGIONAL SALES MANAGER / NYC

    CONCIERGES DINERS TECH ENTHUSIASTS

    - JON / 23 Y.O. / STUDENT / NJ

    After using my smart watch for a while, I figured out which apps had features that suited my needs. Then I used my watch dierently according to the new functions I discovered.

    Concierges should be good listeners, taking note of your preferences without having to ask a laundry list of questions.- VICTORIA / 28 Y.O. / AUDIO ENGINEER / HOUSTON

    R E S E RV E

    INTERVIEW HIGHLIGHTS

    P R O J E C T: [ W E A R A B L E S ] F O R C L I E N T

    T h e R e s e r v e A p p l e Wa t c h a p p i s a c o l l a b o r a t i o n w i t h t w o o t h e r U X D e s i g n e r s & a t e a m o f We b D e v e l o p m e n t C o n s u l t a n t s . O u r d e s i g n a c c o m p a n i e s t h e e x i s t i n g n a t i v e m o b i l e a p p , a p e r s o n a l c o n c i e r g e f o r c re a t i n g s e a m l e s s d i n i n g e x p e r i e n c e s .

    D U R AT I O N : 2 w e e k s

    C H A L L E N G E S : D e s i g n i n g f o r a s m a l l i n t e r f a c e , a d h e re n c e t o A p p l e s H u m a n I n t e r f a c e G u i d e l i n e s , a n d d e s i g n i n g f o r a d e v i c e t h a t w a s n t a v a i l a b l e f o r t e s t i n g .

    P R O C E S S : R e s e a rc h [ s u r v e y s , i n t e r v i e w s , c o m p a r a t i v e a n a l y s i s , c o m p e t i t i v e a n a l y s i s , c o n t e x t u a l i n q u i r y, p e r s o n a s d e v e l o p m e n t ] , w i r e f r a m i n g , m o c k - u p s , p ro t o t y p i n g , u s e r t e s t i n g , d e s i g n i t e r a t i o n s

    S O L U T I O N : D e s i g n e d a w a t c h a p p t h a t n o t i f i e s d i n e r s o f t h e m o s t e s s e n t i a l i n f o r m a t i o n . N o t i f i c a t i o n s i n c l u d e c o n f i r m i n g s h o u l d e r t i m e s , a c c e p t i n g / d e c l i n i n g a l t e r n a t e r e c o m m e n d a t i o n s a n d r a t i n g r e s t a u r a n t s .

    N E X T S T E P S : C o n t i n u e t e s t i n g w i t h n a t i v e a p p a n d m o n i t o r u s e r s i n t e r a c t i o n s w i t h t h e w a t c h o v e r t i m e , e x p a n d o n w a t c h f e a t u re s .

  • N Y U P O D F O R U M . O R G

    VIBRATING NOTIFICATIONS ARE ESSENTIAL & EFFECTIVE SOLUTION Save for core call-to-actions

    ACCESSIBLE NOTIFICATIONS ADD CONVENIENCE SOLUTION Keep content concise enough for

    quick glances

    BRAND LOYALTY PURCHASES WITHIN SAME OS SOLUTION Make watch extension available for

    Android and iPhone users

    SIMPLIFIED USAGE OVER TIME SOLUTION Keep features to a bare minimum with

    easy onboarding

    R E S E RV E

    KEY TAKEAWAYS

    P R O J E C T: [ W E A R A B L E S ] F O R C L I E N T

    T h e R e s e r v e A p p l e Wa t c h a p p i s a c o l l a b o r a t i o n w i t h t w o o t h e r U X D e s i g n e r s & a t e a m o f We b D e v e l o p m e n t C o n s u l t a n t s . O u r d e s i g n a c c o m p a n i e s t h e e x i s t i n g n a t i v e m o b i l e a p p , a p e r s o n a l c o n c i e r g e f o r c re a t i n g s e a m l e s s d i n i n g e x p e r i e n c e s .

    D U R AT I O N : 2 w e e k s

    C H A L L E N G E S : D e s i g n i n g f o r a s m a l l i n t e r f a c e , a d h e re n c e t o A p p l e s H u m a n I n t e r f a c e G u i d e l i n e s , a n d d e s i g n i n g f o r a d e v i c e t h a t w a s n t a v a i l a b l e f o r t e s t i n g .

    P R O C E S S : R e s e a rc h [ s u r v e y s , i n t e r v i e w s , c o m p a r a t i v e a n a l y s i s , c o m p e t i t i v e a n a l y s i s , c o n t e x t u a l i n q u i r y, p e r s o n a s d e v e l o p m e n t ] , w i r e f r a m i n g , m o c k - u p s , p ro t o t y p i n g , u s e r t e s t i n g , d e s i g n i t e r a t i o n s

    S O L U T I O N : D e s i g n e d a w a t c h a p p t h a t n o t i f i e s d i n e r s o f t h e m o s t e s s e n t i a l i n f o r m a t i o n . N o t i f i c a t i o n s i n c l u d e c o n f i r m i n g s h o u l d e r t i m e s , a c c e p t i n g / d e c l i n i n g a l t e r n a t e r e c o m m e n d a t i o n s a n d r a t i n g r e s t a u r a n t s .

    N E X T S T E P S : C o n t i n u e t e s t i n g w i t h n a t i v e a p p a n d m o n i t o r u s e r s i n t e r a c t i o n s w i t h t h e w a t c h o v e r t i m e , e x p a n d o n w a t c h f e a t u re s .

  • N Y U P O D F O R U M . O R G

    3:08

    Dismiss

    Edit Offer

    Keep Waiting

    Reserve

    Carbone

    Hi, Evelyn! You mentioned being interested in eating at Carbone, and I have a table for 2 tonight at 6:30 PM. Would you like it?

    This offer expires at 3:38 PM today.

    Lets Do It

    SPECIAL OFFER

    P ICTURED : [ l e f t t o r i g h t ] N a t i v e A p p s c re e n s h o t , A p p l e Wa t c h w i re f r a m e

    R E S E RV E

    FEATURE IDEASSURPRISE OFFERS

    P R O J E C T: [ W E A R A B L E S ] F O R C L I E N T

    T h e R e s e r v e A p p l e Wa t c h a p p i s a c o l l a b o r a t i o n w i t h t w o o t h e r U X D e s i g n e r s & a t e a m o f We b D e v e l o p m e n t C o n s u l t a n t s . O u r d e s i g n a c c o m p a n i e s t h e e x i s t i n g n a t i v e m o b i l e a p p , a p e r s o n a l c o n c i e r g e f o r c re a t i n g s e a m l e s s d i n i n g e x p e r i e n c e s .

    D U R AT I O N : 2 w e e k s

    C H A L L E N G E S : D e s i g n i n g f o r a s m a l l i n t e r f a c e , a d h e re n c e t o A p p l e s H u m a n I n t e r f a c e G u i d e l i n e s , a n d d e s i g n i n g f o r a d e v i c e t h a t w a s n t a v a i l a b l e f o r t e s t i n g .

    P R O C E S S : R e s e a rc h [ s u r v e y s , i n t e r v i e w s , c o m p a r a t i v e a n a l y s i s , c o m p e t i t i v e a n a l y s i s , c o n t e x t u a l i n q u i r y, p e r s o n a s d e v e l o p m e n t ] , w i r e f r a m i n g , m o c k - u p s , p ro t o t y p i n g , u s e r t e s t i n g , d e s i g n i t e r a t i o n s

    S O L U T I O N : D e s i g n e d a w a t c h a p p t h a t n o t i f i e s d i n e r s o f t h e m o s t e s s e n t i a l i n f o r m a t i o n . N o t i f i c a t i o n s i n c l u d e c o n f i r m i n g s h o u l d e r t i m e s , a c c e p t i n g / d e c l i n i n g a l t e r n a t e r e c o m m e n d a t i o n s a n d r a t i n g r e s t a u r a n t s .

    N E X T S T E P S : C o n t i n u e t e s t i n g w i t h n a t i v e a p p a n d m o n i t o r u s e r s i n t e r a c t i o n s w i t h t h e w a t c h o v e r t i m e , e x p a n d o n w a t c h f e a t u re s .

  • N Y U P O D F O R U M . O R GT H E S T R A N D

    MOCK-UP: MICROSITE

    P R O J E C T: [ M I C R O S I T E ] C A S E S T U D Y

    A m i c ro s i t e f o r T h e S t r a n d , a n N Y C l i t e r a r y i n s t i t u t i o n . A s t h e s o l e U X / U I D e s i g n e r , I d e s i g n e d f o r a n a s s i g n e d p r i m a r y p e r s o n a + t w o s e c o n d a r y p e r s o n a s , w h i l e e d i t i n g t h e e - c o m m e rc e s i t e s i n v e n t o r y t o 1 0 0 i t e m s .

    D U R AT I O N : 1 w e e k

    C H A L L E N G E S : C o n s o l i d a t i n g a s t o re w i t h 1 8 m i l e s o f b o o k s i n t o a c u r a t e d i n v e n t o r y o f 1 0 0 p ro d u c t s .

    P R O C E S S : R e s e a rc h [ b r a n d r e s e a rc h , c o m p a r a t i v e a n a l y s i s , c o m p e t i t i v e a n a l y s i s , c o n t e x t u a l i n q u i r y ] , c a rd s o r t i n g , i n f o r m a t i o n a rc h i t e c t u re , w i re f r a m i n g , p ro t o t y p i n g , u s e r t e s t i n g , d e s i g n i t e r a t i o n s

    S O L U T I O N : D e s i g n e d a b r a n d e d , 1 9 5 0 s -t h e m e d , v i r t u a l p o p - u p s t o re f e a t u r i n g 1 0 0 i t e m s w i t h a n e m p h a s i s o n b r i n g i n g t h e o n l i n e e x p e r i e n c e o f f l i n e v i a s o c i a l m e d i a , a n i n - s t o re p i c k - u p o p t i o n a n d P R s t r a t e g y.

    N E X T S T E P S : C o n t i n u e t e s t i n g w i t h u s e r s t h a t f a l l o u t s i d e o f t h e s p e c i f i e d p e r s o n a s , a s w e l l a s w i t h i n . R e f i n e t h e d e s i g n f o r t h e d e s k t o p a p p a n d e x p l o re p o s s i b i l i t i e s f o r r e s p o n s i v e d e s i g n s .

  • N Y U P O D F O R U M . O R GT H E S T R A N D

    PERSONA STUDY

    P R O J E C T: [ M I C R O S I T E ] C A S E S T U D Y

    A m i c ro s i t e f o r T h e S t r a n d , a n N Y C l i t e r a r y i n s t i t u t i o n . A s t h e s o l e U X / U I D e s i g n e r , I d e s i g n e d f o r a n a s s i g n e d p r i m a r y p e r s o n a + t w o s e c o n d a r y p e r s o n a s , w h i l e e d i t i n g t h e e - c o m m e rc e s i t e s i n v e n t o r y t o 1 0 0 i t e m s .

    D U R AT I O N : 1 w e e k

    C H A L L E N G E S : C o n s o l i d a t i n g a s t o re w i t h 1 8 m i l e s o f b o o k s i n t o a c u r a t e d i n v e n t o r y o f 1 0 0 p ro d u c t s .

    P R O C E S S : R e s e a rc h [ b r a n d r e s e a rc h , c o m p a r a t i v e a n a l y s i s , c o m p e t i t i v e a n a l y s i s , c o n t e x t u a l i n q u i r y ] , c a rd s o r t i n g , i n f o r m a t i o n a rc h i t e c t u re , w i re f r a m i n g , p ro t o t y p i n g , u s e r t e s t i n g , d e s i g n i t e r a t i o n s

    S O L U T I O N : D e s i g n e d a b r a n d e d , 1 9 5 0 s -t h e m e d , v i r t u a l p o p - u p s t o re f e a t u r i n g 1 0 0 i t e m s w i t h a n e m p h a s i s o n b r i n g i n g t h e o n l i n e e x p e r i e n c e o f f l i n e v i a s o c i a l m e d i a , a n i n - s t o re p i c k - u p o p t i o n a n d P R s t r a t e g y.

    N E X T S T E P S : C o n t i n u e t e s t i n g w i t h u s e r s t h a t f a l l o u t s i d e o f t h e s p e c i f i e d p e r s o n a s , a s w e l l a s w i t h i n . R e f i n e t h e d e s i g n f o r t h e d e s k t o p a p p a n d e x p l o re p o s s i b i l i t i e s f o r r e s p o n s i v e d e s i g n s .

  • N Y U P O D F O R U M . O R GT H E S T R A N D

    PERSONA COMPARISON

    P R O J E C T: [ M I C R O S I T E ] C A S E S T U D Y

    A m i c ro s i t e f o r T h e S t r a n d , a n N Y C l i t e r a r y i n s t i t u t i o n . A s t h e s o l e U X / U I D e s i g n e r , I d e s i g n e d f o r a n a s s i g n e d p r i m a r y p e r s o n a + t w o s e c o n d a r y p e r s o n a s , w h i l e e d i t i n g t h e e - c o m m e rc e s i t e s i n v e n t o r y t o 1 0 0 i t e m s .

    D U R AT I O N : 1 w e e k

    C H A L L E N G E S : C o n s o l i d a t i n g a s t o re w i t h 1 8 m i l e s o f b o o k s i n t o a c u r a t e d i n v e n t o r y o f 1 0 0 p ro d u c t s .

    P R O C E S S : R e s e a rc h [ b r a n d r e s e a rc h , c o m p a r a t i v e a n a l y s i s , c o m p e t i t i v e a n a l y s i s , c o n t e x t u a l i n q u i r y ] , c a rd s o r t i n g , i n f o r m a t i o n a rc h i t e c t u re , w i re f r a m i n g , p ro t o t y p i n g , u s e r t e s t i n g , d e s i g n i t e r a t i o n s

    S O L U T I O N : D e s i g n e d a b r a n d e d , 1 9 5 0 s -t h e m e d , v i r t u a l p o p - u p s t o re f e a t u r i n g 1 0 0 i t e m s w i t h a n e m p h a s i s o n b r i n g i n g t h e o n l i n e e x p e r i e n c e o f f l i n e v i a s o c i a l m e d i a , a n i n - s t o re p i c k - u p o p t i o n a n d P R s t r a t e g y.

    N E X T S T E P S : C o n t i n u e t e s t i n g w i t h u s e r s t h a t f a l l o u t s i d e o f t h e s p e c i f i e d p e r s o n a s , a s w e l l a s w i t h i n . R e f i n e t h e d e s i g n f o r t h e d e s k t o p a p p a n d e x p l o re p o s s i b i l i t i e s f o r r e s p o n s i v e d e s i g n s .

  • N Y C S A F E

    P R O J E C T: [ I P H O N E + W E A R A B L E S ] C A S E S T U D Y

    N Y C S a f e i s a c o l l a b o r a t i o n w i t h a n o t h e r U X D e s i g n e r w h e re o u r d e s i g n s f o r t h e i P h o n e a n d A p p l e Wa t c h a r e u s e d f o r t h e p re v e n t i o n , i n t e r v e n t i o n , a n d r e c o v e r y f r o m s e x u a l & p h y s i c a l a s s a u l t s t a r g e t e d t o w a rd s t h e L G B T Q c o m m u n i t y a n d w o m e n .

    D U R AT I O N : 1 w e e k

    C H A L L E N G E S : D e s i g n i n g f o r t w o d i f f e r e n t d e v i c e s w i t h s e a m l e s s f e a t u re s i n t e g r a t i o n . I n t e r v i e w i n g a b o u t s e n s i t i v e i s s u e s i n v o l v i n g r a p e a n d p h y s i c a l a s s a u l t s f o r r e s e a rc h .

    P R O C E S S : R e s e a rc h [ s u r v e y s , i n t e r v i e w s , c o m p a r a t i v e a n a l y s i s , p e r s o n a s d e v e l o p m e n t ] , w i r e f r a m i n g , m o c k - u p s , p ro t o t y p i n g , u s e r t e s t i n g , d e s i g n i t e r a t i o n s

    S O L U T I O N : D e s i g n e d a n A p p l e Wa t c h a p p f u n c t i o n i n g a s a p a n i c b u t t o n f o r e m e rg e n c y a l e r t s w i t h a i d o f t h e i P h o n e a p p f o r o n b o a rd i n g a n d ro u t e p l a n n i n g . A P I i n t e g r a t i o n t o p u l l d a t a i n a b o u t o p e n b u s i n e s s e s a n d t r a f f i c v o l u m e .

    N E X T S T E P S : M o re u s e r t e s t i n g a n d c o n t e x t u a l i n q u i r i e s . R e s e a rc h w a y s o f r e a c h i n g 9 1 1 t h ro u g h t h e w a t c h .

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    MOCK-UP: IPHONE

  • MOCK-UP: APPLE WATCH N Y C S A F E

    P R O J E C T: [ I P H O N E + W E A R A B L E S ] C A S E S T U D Y

    N Y C S a f e i s a c o l l a b o r a t i o n w i t h a n o t h e r U X D e s i g n e r w h e re o u r d e s i g n s f o r t h e i P h o n e a n d A p p l e Wa t c h a r e u s e d f o r t h e p re v e n t i o n , i n t e r v e n t i o n , a n d r e c o v e r y f r o m s e x u a l & p h y s i c a l a s s a u l t s t a r g e t e d t o w a rd s t h e L G B T Q c o m m u n i t y a n d w o m e n .

    D U R AT I O N : 1 w e e k

    C H A L L E N G E S : D e s i g n i n g f o r t w o d i f f e r e n t d e v i c e s w i t h s e a m l e s s f e a t u re s i n t e g r a t i o n . I n t e r v i e w i n g a b o u t s e n s i t i v e i s s u e s i n v o l v i n g r a p e a n d p h y s i c a l a s s a u l t s f o r r e s e a rc h .

    P R O C E S S : R e s e a rc h [ s u r v e y s , i n t e r v i e w s , c o m p a r a t i v e a n a l y s i s , p e r s o n a s d e v e l o p m e n t ] , w i r e f r a m i n g , m o c k - u p s , p ro t o t y p i n g , u s e r t e s t i n g , d e s i g n i t e r a t i o n s

    S O L U T I O N : D e s i g n e d a n A p p l e Wa t c h a p p f u n c t i o n i n g a s a p a n i c b u t t o n f o r e m e rg e n c y a l e r t s w i t h a i d o f t h e i P h o n e a p p f o r o n b o a rd i n g a n d ro u t e p l a n n i n g . A P I i n t e g r a t i o n t o p u l l d a t a i n a b o u t o p e n b u s i n e s s e s a n d t r a f f i c v o l u m e .

    N E X T S T E P S : M o re u s e r t e s t i n g a n d c o n t e x t u a l i n q u i r i e s . R e s e a rc h w a y s o f r e a c h i n g 9 1 1 t h ro u g h t h e w a t c h .

  • M E N T O R M AT C H

    MOCK-UP: WEBSITE

    P R O J E C T: [ W E B S I T E ] H A C K AT H O N C H A L L E N G E

    M e n t o r M a t c h b r i n g s m e n t o r s a n d m e n t e e s w i t h i n t h e s a m e o r g a n i z a t i o n t o g e t h e r t h ro u g h c o m p l e m e n t a r y p ro f e s s i o n a l e x p e r i e n c e s , b a c k g ro u n d s a n d i n t e re s t s . I w o r k e d w i t h a P ro d u c t M a n a g e r a n d t h re e We b D e v e l o p e r s a s t h e s o l e U X / U I D e s i g n e r .

    D U R AT I O N : 2 w e e k s

    C H A L L E N G E S : E s t a b l i s h i n g a n d a p p l y i n g t h e M V P t o p u s h t h ro u g h t o a l i v e s i t e . Wo r k i n g w i t h a t e a m w i t h v a r i e d s c h e d u l e s a n d n o p r i o r w o r k i n g h i s t o r y o r r e l a t i o n s h i p .

    P R O C E S S : R e s e a rc h [ s u r v e y s , i n t e r v i e w s , c o m p a r a t i v e a n a l y s i s , p e r s o n a s d e v e l o p m e n t ] , w i r e f r a m i n g , m o c k - u p s , p ro t o t y p i n g , u s e r t e s t i n g , d e s i g n i t e r a t i o n s

    S O L U T I O N : D e s i g n e d a w e b s i t e w i t h p r i o r i t i z e d f e a t u re s b a s e d o n q u a l i t a t i v e & q u a n t i t a t i v e re s e a rc h .

    N E X T S T E P S : R e c r u i t m o re m e m b e r s a n d c o n d u c t u s e r t e s t i n g a n d c o n t e x t u a l i n q u i r i e s . I n t e g r a t e s e c o n d - s p r i n t f e a t u re s a n d t e s t .

  • M E N T O R M AT C H

    P R O J E C T: [ W E B S I T E ] H A C K AT H O N C H A L L E N G E

    M e n t o r M a t c h b r i n g s m e n t o r s a n d m e n t e e s w i t h i n t h e s a m e o r g a n i z a t i o n t o g e t h e r t h ro u g h c o m p l e m e n t a r y p ro f e s s i o n a l e x p e r i e n c e s , b a c k g ro u n d s a n d i n t e re s t s . I w o r k e d w i t h a P ro d u c t M a n a g e r a n d t h re e We b D e v e l o p e r s a s t h e s o l e U X / U I D e s i g n e r .

    D U R AT I O N : 2 w e e k s

    C H A L L E N G E S : E s t a b l i s h i n g a n d a p p l y i n g t h e M V P t o p u s h t h ro u g h t o a l i v e s i t e . Wo r k i n g w i t h a t e a m w i t h v a r i e d s c h e d u l e s a n d n o p r i o r w o r k i n g h i s t o r y o r r e l a t i o n s h i p .

    P R O C E S S : R e s e a rc h [ s u r v e y s , i n t e r v i e w s , c o m p a r a t i v e a n a l y s i s , p e r s o n a s d e v e l o p m e n t ] , w i r e f r a m i n g , m o c k - u p s , p ro t o t y p i n g , u s e r t e s t i n g , d e s i g n i t e r a t i o n s

    S O L U T I O N : D e s i g n e d a w e b s i t e w i t h p r i o r i t i z e d f e a t u re s b a s e d o n q u a l i t a t i v e & q u a n t i t a t i v e re s e a rc h .

    N E X T S T E P S : R e c r u i t m o re m e m b e r s a n d c o n d u c t u s e r t e s t i n g a n d c o n t e x t u a l i n q u i r i e s . I n t e g r a t e s e c o n d - s p r i n t f e a t u re s a n d t e s t .

    PERSONA 1

    KEY TAKEAWAYS

    INTERVIEW RESULTS

    Interviewees wanted to be paired wi th people shar ing s imi lar professional & personal interests.

    Al l interviewees are current ly on LinkedIn.

    There is a desire to make the mentorship process more formal ized to increase the level of commitment, engagement and accountabi l i ty.

    Everyone is interested in seeing l is t ings for industry events.

    DESIGN SOLUTIONS

    Include informat ion about professional exper ience & personal interests in prof i les.

    Al low abi l i ty to log in v ia LinkedIn.

    Include avai labi l i ty in prof i les to manage expectat ions of t ime commitment.

    Include feature showing Meet-Ups and industry-related events the mentors & mentees have at tended ( to give insight on their professional & personal interests, and to offer ta lk ing points) ; and wi l l be at tending (so that mentors & mentees can meet in person to see i f they are a good match).

  • M E N T O R M AT C H

    P R O J E C T: [ W E B S I T E ] H A C K AT H O N C H A L L E N G E

    M e n t o r M a t c h b r i n g s m e n t o r s a n d m e n t e e s w i t h i n t h e s a m e o r g a n i z a t i o n t o g e t h e r t h ro u g h c o m p l e m e n t a r y p ro f e s s i o n a l e x p e r i e n c e s , b a c k g ro u n d s a n d i n t e re s t s . I w o r k e d w i t h a P ro d u c t M a n a g e r a n d t h re e We b D e v e l o p e r s a s t h e s o l e U X / U I D e s i g n e r .

    D U R AT I O N : 2 w e e k s

    C H A L L E N G E S : E s t a b l i s h i n g a n d a p p l y i n g t h e M V P t o p u s h t h ro u g h t o a l i v e s i t e . Wo r k i n g w i t h a t e a m w i t h v a r i e d s c h e d u l e s a n d n o p r i o r w o r k i n g h i s t o r y o r r e l a t i o n s h i p .

    P R O C E S S : R e s e a rc h [ s u r v e y s , i n t e r v i e w s , c o m p a r a t i v e a n a l y s i s , p e r s o n a s d e v e l o p m e n t ] , w i r e f r a m i n g , m o c k - u p s , p ro t o t y p i n g , u s e r t e s t i n g , d e s i g n i t e r a t i o n s

    S O L U T I O N : D e s i g n e d a w e b s i t e w i t h p r i o r i t i z e d f e a t u re s b a s e d o n q u a l i t a t i v e & q u a n t i t a t i v e re s e a rc h .

    N E X T S T E P S : R e c r u i t m o re m e m b e r s a n d c o n d u c t u s e r t e s t i n g a n d c o n t e x t u a l i n q u i r i e s . I n t e g r a t e s e c o n d - s p r i n t f e a t u re s a n d t e s t .

    PERSONA 1

    PERSONA DEVELOPMENT

    ELIZA JACOBS

    LOCATION : Boston, MA HOMETOWN: Santa Barbara, CA AGE: 23-years-old TITLE: Program Coordinator EXPERIENCE: 6 months

    PAIN POINTS Conf l ict ing schedules wi th mentor. Being paired with someone she cant re late w/personal ly and professional ly.

    NEEDS To be paired with someone who ident i f ies w/her academic past, where shes f rom and can ident i fy w/her strengths and weaknesses. To work wi th someone who can give career advice, but is relatable on a personal i ty level who shares s imi lar interests.

    KEY FEATURES Hometown Bio Emai l address Interests Fun Fact Avai labi l i ty Fi l ters on ski l ls to learn Years of mentor ing exper ience l is ted Test imonials

    I want to know how to get f rom good to great.

  • M E N T O R M AT C H

    P R O J E C T: [ W E B S I T E ] H A C K AT H O N C H A L L E N G E

    M e n t o r M a t c h b r i n g s m e n t o r s a n d m e n t e e s w i t h i n t h e s a m e o r g a n i z a t i o n t o g e t h e r t h ro u g h c o m p l e m e n t a r y p ro f e s s i o n a l e x p e r i e n c e s , b a c k g ro u n d s a n d i n t e re s t s . I w o r k e d w i t h a P ro d u c t M a n a g e r a n d t h re e We b D e v e l o p e r s a s t h e s o l e U X / U I D e s i g n e r .

    D U R AT I O N : 2 w e e k s

    C H A L L E N G E S : E s t a b l i s h i n g a n d a p p l y i n g t h e M V P t o p u s h t h ro u g h t o a l i v e s i t e . Wo r k i n g w i t h a t e a m w i t h v a r i e d s c h e d u l e s a n d n o p r i o r w o r k i n g h i s t o r y o r r e l a t i o n s h i p .

    P R O C E S S : R e s e a rc h [ s u r v e y s , i n t e r v i e w s , c o m p a r a t i v e a n a l y s i s , p e r s o n a s d e v e l o p m e n t ] , w i r e f r a m i n g , m o c k - u p s , p ro t o t y p i n g , u s e r t e s t i n g , d e s i g n i t e r a t i o n s

    S O L U T I O N : D e s i g n e d a w e b s i t e w i t h p r i o r i t i z e d f e a t u re s b a s e d o n q u a l i t a t i v e & q u a n t i t a t i v e re s e a rc h .

    N E X T S T E P S : R e c r u i t m o re m e m b e r s a n d c o n d u c t u s e r t e s t i n g a n d c o n t e x t u a l i n q u i r i e s . I n t e g r a t e s e c o n d - s p r i n t f e a t u re s a n d t e s t .

    PERSONA 1

    NEXT STEPS: FEATURES

    mentor matchsign out

    about contact

    mentors

    prof i le

    mentees f i l ter | c lear f i l ter

    forum

    test imonials

    events

    remindersinbox

    2

    Interviewees expressed interest in a messaging funct ional i ty & storage for docs relat ing to their mentors/mentees in the Mentor Match account, as wel l as to receive reminders about upcoming meet ings and check- ins. [USER RESEARCH]

    The major i ty of interviewees said they would be interested in seeing industry events on the si te, a long with who within the company is at tending. [USER RESEARCH]

    Some expressed interest in a discussion forum for real-t ime resources and community discussions. [USER RESEARCH]

    3

    1

    1

    2

    3

  • h i @ j e n n g . c o m 3 4 7 2 6 2 2 8 9 1 j e n n g . c o m