JEFF WOOD1 0 0 0 1 S O U T H 1 S T S T . # 1 2 1 7

A U S T I N , T X 7 8 7 4 8Cell: (512) 736-1786

E-Mail: jeff_wood@live.comSkype: jeffdwood

OVERVIEWMy professional experience focuses on the automation, creation, and delivery of digital program and inserted ad content to end users in the television, radio, and three-screen (mobile) environments. I have enjoyed success in a number of technical and non-technical roles serving high-end customers who demand excellence from their vendors in order to maintain leadership in very competitive markets. My past positions include System-level Quality Assurance software testing, Systems Architecture and Integration, Project Management, Product Management, Technical Support Management, Broadcast Operations Management, and Sales. I have a proven track record in these diverse roles of meeting or exceeding both internal and external customer expectations and bringing complex projects to completion on time and on budget.

RECENT EXPERIENCEImagine Communications (Purchased RGB Networks) September 2010 – October 2016Senior Quality Engineer (6+ years) Managed test pass execution, including reviews with cross-functional teams,

configuration of test passes, test case creation and content, and management of resources

Key contributor to project providing cloud DVR adaptive bitrate content and ad insertion to the three-screen environment

Utilized both automated and manual testing Agile and Waterfall methodologies Skills gained: CentOS and RedHat Linux, Python scripting, automated test

configuration and execution, Jira, TestRail, cloud computing, virtual machine configuration using a number of commercially-available packages.

September 2004 – September 2010 Video Communications, Inc. Senior QE Engineer (1 year) Developed from the ground up a Quality Engineering process including all methods,

procedures, documentation and metrics where none existed previously Managed broadcast automation portion of software integration project for seamless

flow of program and ad content and billing. Maintained multiple test systems and environments to support multiple concurrent

projects Key member of a cross-functional SCRUM team to determine build content, time

estimates, sprint timeline, and rollout to customer base Created and managed execution of all test cases, test passes, and resource

assignments Skills gained: Agile methodology, test plan development

Manager, Training & Support (2 years) Managed group of telephone and on-site support, installation, IT and training

personnel Provided support, systems engineering, and consultation for high-end broadcast

customers concerned with providing program content and inserted ads Dramatically improved department performance when compared to previous and

subsequent metrics

Project Manager (1.5 years) Managed all facets of broadcast automation projects for master control content

management from initial technical consultation through the sales process to order fulfillment

Designed and implemented technically sound solutions, managed customer expectations through the installation and training processes, and achieved system sign-off during transition to air

Created, tracked, and delivered all product enhancement requests related to potential or active projects, as well as other Product Management functions

Senior Automation Analyst (6 months) Provided engineering and operational workflow consultation to customers who lacked

the time and/or expertise to initiate and complete their own broadcast software or systems integration implementations for content delivery and ad insertion

Managed system configurations, technical documentation, project timeline, internal project budgets, and all technical content related to design and presentation of project solutions, including interface with third-party vendors

September 2004 – June 2006 Digital Transaction Group (DTG acquired by VCI, above)National Technical Sales Manager (2 years) Managed all facets of direct sales of broadcast automation systems used in a variety of

complex applications through a highly consultative sales process Engaged potential technical partners within the broadcast industry and forged

mutually beneficial business relationships

OTHER EXPERIENCEEncoda Systems, Inc. Senior Sales Executive (3 years) Sold extremely high-end broadcast automation software systems to content delivery

services in the Direct-To-Home, Multi-channel MSO, Top-50 market broadcasting and Cable Networks spaces

Louth Automation/Harris CorpSystems Architect/Project Manager (3 years) Managed all technical aspects of automation sales and projects. Identified customer

needs and proposed creative technical solutions to meet complex broadcast system software, engineering and workflow requirements

Developed all documentation for Bid Specification Responses, including point-by-point technical responses, detailed system drawings using Microsoft Visio, and system quotations

Provided training for third-party vendors

Alamar/Philips Automation Philips Automation provide content management, content delivery, and ad

insertion capabilities to broadcasters requiring mission-critical delivery systems. These systems helped manage the transition from traditional analog broadcast to digital broadcasting, including the transition from tape-based playback to non-linear playback from systems such as SeaChange servers, Sony MAV servers, HP media servers, etc.

Product Manager (2 years)Technical Support Mgr. (2 years)Western Regional Sales Mgr. (2 years)

Time Warner CableProgram Operations ManagerCommercial Playback Operations Manager

Installed three discrete commercial automation systems as well as program playback automation. Managed the transition to revenue-bearing ad insertion streams in a multi-channel cable environment.

EDUCATIONThe University of Texas at Austin Austin, TX

References available upon request.