jeena june · 5 not to be left behind, jeena cochin also received an appreciation from cathay p...

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This is the second edition of our digital Jeena News. Thank you for so many well received comments on the first edition. 2016-17 was a year of ‘new’ initiatives for India and will be remembered majorly due to Demonetization. Indian economy continued on the path of development by growing at 6.5%. India has overtaken UK in terms of GDP to emerge as the fifth largest economy in the world. Also, the Indian economy is expected to grow at 7.6 % in FY 2017-18, as per the forecast by The World Bank. For Jeena, 2016-17 was a mix year with lots of ‘highs’ and few ‘lows’. We have taken several ‘new’ initiatives like Implementation of Suggestion Pool, Digital Marketing, Revising our service excellence parameters etc. for our customers, employees and other stakeholders. We have become the first Indian Freight forwarding company to launch its own Mobile App which is appreciated by our EXIM customers. We are also investing in several Digital, IT tools and automation programs to drive our growth while moving towards Digital JEENA. One shipper commented “a dream come true due to the friendliness of the Mobile App” Logistics sector is expected to grow at a CAGR of 15-20 percent between F.Y 2016-2020. This growth will be driven by infrastructure investment associated with logistics development plans (Freight Corridors, Logistics parks, Ports and Highways), domestic demand growth and increase in trade. Automobile, Aviation, Pharmaceuticals, FMCG, and Retail are among the large cash cows which the logistics sector is currently riding on. India’s logistics sector primary expectation in 2017-18 lies with the timely implementation of the goods and services tax (GST) as that would not only result in the absorption of various taxes involved in the transportation of goods and services, but will also increase efficiency in the business. Jeena is already working on software implementation and will be the first forwarder to be GST compliant. Jeena has been conducting ESS – Employees Satisfaction Survey and we thank all the employees for rating the company a record high in the 90% range. Details are posted on website jeena.com We wish all the best to our customers, partners and colleagues. Regards Cyrus Katgara Voice of Management 1 June 2017

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Page 1: Jeena June · 5 Not to be left behind, Jeena Cochin also received an Appreciation from Cathay P acific for Best Car go Agent for FY 2015-16. Awards Mr. Homyar Desai (L) accepting

This is the second edition of our digital Jeena News. Thank you for so many well received comments on the first edition.

2016-17 was a year of ‘new’ initiatives for India and will be remembered majorly due to Demonetization. Indian economy continued on the path of development by growing at 6.5%.

India has overtaken UK in terms of GDP to emerge as the fifth largest economy in the world.

Also, the Indian economy is expected to grow at 7.6 % in FY 2017-18, as per the forecast by The World Bank.

For Jeena, 2016-17 was a mix year with lots of ‘highs’ and few ‘lows’. We have taken several ‘new’ initiatives like Implementation of Suggestion Pool, Digital Marketing, Revising our service excellence parameters etc. for our customers, employees and other stakeholders.

We have become the first Indian Freight forwarding company to launch its own Mobile App which is appreciated by our EXIM customers.

We are also investing in several Digital, IT tools and automation programs to drive our growth while moving towards Digital JEENA. One shipper commented “a dream come true due to the friendliness of the Mobile App”

Logistics sector is expected to grow at a CAGR of 15-20 percent between F.Y 2016-2020. This growth will be driven by infrastructure investment associated with logistics development plans (Freight Corridors, Logistics parks, Ports and Highways), domestic demand growth and increase in trade. Automobile, Aviation, Pharmaceuticals, FMCG, and Retail are among the large cash cows which the logistics sector is currently riding on.

India’s logistics sector primary expectation in 2017-18 lies with the timely implementation of the goods and services tax (GST) as that would not only result in the absorption of various taxes involved in the transportation of goods and services, but will also increase efficiency in the business.

Jeena is already working on software implementation and will be the first forwarder to be GST compliant. Jeena has been conducting ESS – Employees Satisfaction Survey and we thank all the employees for rating the company a record high in the 90% range. Details are posted on website jeena.com

We wish all the best to our customers, partners and colleagues.

Regards

Cyrus Katgara

Voice of Management

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June 2017

Page 2: Jeena June · 5 Not to be left behind, Jeena Cochin also received an Appreciation from Cathay P acific for Best Car go Agent for FY 2015-16. Awards Mr. Homyar Desai (L) accepting

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ProjectsOur Projects department successfully handled some interesting cargo.

Liebherr Cranes

We handled 56 pieces with the heaviest unit of 58 tons of project cargo from Taichung, Taiwan to Rotterdam for Trading Company P.van Adrighem

Dismantled crane parts at Mumbai Port)Main frame loaded under deck with proper alignment

Terex CranesWe handled 196 pieces weighing 1904 Metric tonnes of project cargo from Mumbai to Rotterdam for

Trading Company P.van Adrighem.

Mobile Crushing Plant

We handled transportation of a mobile crushing plant with a gross weight of 57 metric tonnes - Sandvik India

Mobile crushing unit at Mumbai Port.

Engine

Against all odds, Cargolux moved a very odd size engine which is the first time this shipment has moved on any airline ex BOM without even having a dolly for shifting.

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Marken has signed an exclusive agreement with Jeena for a combined worldwide network of services for the Pharma industry. Marken is the only patient-centric supply chain organization 100% dedicated to the pharmaceutical and life sciences industries, maintaining the leading position for Direct to Patient services and biological sample shipments, and offering a state of the art GMP compliant depot network and logistic hubs in 43 locations worldwide.

Jeena will act as Marken's exclusive sales agent in the India territory and will engage in continued, active promotion of Marken to enable new clients to access Marken's global network and tracking systems for shipments to and from destinations in over 150 countries. Marken in turn will utilize Jeena's logistics network within India for new business generated by this collaboration.

Partners in Progress

Standing (L to R): Chandan Chaturvedi - General Manager, India, Marken Ltd.Gayomard Driver - Group Chief Financial Officer, Jeena & Co.Michael Culme Seymour - VP Asia Pacific (APAC) Region, Marken Ltd.Sitting (L to R): Wes Wheeler - Chief Executive Officer, Marken LLP.Sam Katgara - Partner, Jeena & Co.

Celebrating a decade of partnership with MSE Forwarders India Pvt. Ltd. at their 10th Anniversary Party in Bangalore

MSE FORWARDERS INDIA PRIVATE LIMITED

An Evening to remember...

(L to R)Mr. Ramesh Mehra & Mrs. Silloo Mehra;

Mr. Behram Phirozshaw & Mrs. Annu Phirozshaw;Mr. Cyrus Katgara & Mrs. Farida Katgara;

Mr. Kapil Dutta & Mrs. Kiran Dutta;Mr. P.K. Koul & Mrs. Bhawna Koul;

Mrs. Deepti Thakkar & Mr. Sumeer Thakkar.

The Head Honchos of Jeena Delhiwith their spouses attended

the Annual Dinner hosted byAir Cargo Club of Delhi.

Page 4: Jeena June · 5 Not to be left behind, Jeena Cochin also received an Appreciation from Cathay P acific for Best Car go Agent for FY 2015-16. Awards Mr. Homyar Desai (L) accepting

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TBiTrail Blazer Tours (India) Pvt. Ltd. received the National Tourism award from the Hon’ble Speaker, Lok Sabha Smt. Sumitra Mahajan and the Minister of Tourism & Culture Dr. Mahesh Sharma.

Mr. Homa Mistry accepting the award on behalf of TBi.

Jeena Bangalore, received the award from Mr. Tarun of Cathay Pacific for being one of the top ten forwarders for the year 2015.

We were the proud recipients of the 'Best Freight Forwarder - Air Freight' award

Awards

Mr. Gayomard Driver (Group Chief Financial Officer) and Mr. Khushrow Major(Member - Management Board) accepting the award

Jeena Mumbai also received a Certificate of Appreciation from Ethiad Cargo from Mr.David Hugh Kerr (Senior Vice President Cargo) for an outstanding performance for year 2016

Page 5: Jeena June · 5 Not to be left behind, Jeena Cochin also received an Appreciation from Cathay P acific for Best Car go Agent for FY 2015-16. Awards Mr. Homyar Desai (L) accepting

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Not to be left behind, Jeena Cochin also received an Appreciation from Cathay Pacific for Best Cargo Agent for FY 2015-16.

Awards

Mr. Homyar Desai (L) accepting the award

Best Implementation Cloud in Logistics

The ‘Best Implementation Cloud in Logistics Award’ was presented to Jeena & Company by Searce in recognition of the initiatives taken by us in technology and emerge as a trend breaker and for being the pioneers in logistics vertical and innovating and adopting Cloud as a platform across the organization. The driving force behind this change was the initiatives taken by Mr. Homyar Desai and Mr. Ravishankar Pai who firmly believe that innovation and technology majorly differentiates Jeena & Co. from the competition and helps them deliver need-based solutions to customers every time.

Congratulations!

Global Logistics

Mr. Pratik Pandya, Branch Incharge, Jeena Puneaccepting the award for Outstanding Performancein Global Logistics

Page 6: Jeena June · 5 Not to be left behind, Jeena Cochin also received an Appreciation from Cathay P acific for Best Car go Agent for FY 2015-16. Awards Mr. Homyar Desai (L) accepting

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Age CountsThe Bombay Custom House Agents Association felicitated Members who completed 75 years as custom brokers at their 80th Year BCHAA Anniversary Function at NCPA and the honor went to Jeena & Company for the being the Oldest Customs Broker with a 116+ years in existence. Twelve other members from the Customs Brokers fraternity were felicitated, but none of them were anywhere near us in existence.

Mr. Khushrow Major, Member Management Board accepting the awardfrom the Hon'ble Minister of State (Home)

Winners AllThe Jeena Delhi team won ten awards at the HOD Goa Conference - the maximum won by any team!

The International Yoga Day was celebrated by Jeena Delhi by organising a Yoga training workshop for all the employees. The main objective was to spread the awareness of benefits of Yoga and how it can help us in leading a healthy and happy life.

Yoga

Page 7: Jeena June · 5 Not to be left behind, Jeena Cochin also received an Appreciation from Cathay P acific for Best Car go Agent for FY 2015-16. Awards Mr. Homyar Desai (L) accepting

We are also pleased to announce the opening of our new sales office in Noida (U.P.) to cater the vast untappedarea of Eastern part of NCR. This office will take care of all the business prospects from Noida, Greater Noida,

Ghaziabad, Moradabad, Meerut and surrounding industrial areas.

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Mr. & Mrs. Cyrus Katgara inauguratingthe new office.

Happy RetirementMr. Vipin Jain retired from Lufthansa, Delhiafter 32 years of loyal and dedicated service.

Jeena & Lufthansa enjoyed a great relation-ship under his aegis and we at Jeena

wish him a happy, healthy andblissful retired life.

Mr. Vipin Jain flanked by Mr. Cyrus Katgara, Partner,to his left and Mr. P. K. Koul, Country Head, Airfreight,

Jeena & Company, to his right.

New Offices

Adding one more "Jeena House" to our address, our swanky new office in Chennai was jointly inaugurated by Mr. Khushrow Major (COO Jeena & Company) and Mr. Alan Kenning from ACS UK & Director SCM

Page 8: Jeena June · 5 Not to be left behind, Jeena Cochin also received an Appreciation from Cathay P acific for Best Car go Agent for FY 2015-16. Awards Mr. Homyar Desai (L) accepting

TBiRoad Show

Workshop

With our Prime Minister, Mr. Narendra Modi’s demonetization drive to make India a cashless society, Ashish Parulekar, Manager, Systems, led Team Digital Vasai in a workshop on Digital Payments and Cashless Economy for senior citizens who were taught various ways to do transactions on their feature phones as well as smart phones, use M wallets and explained how cards and POS systems work.

Good show Ashish!

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After a long stint of more than 15 years each, Ms. Ceydrica D'souza from Administration Department, Mumbai Office and Mr. Damodar Bapat, Sr. Manager – Internal Audit & Comp-liance, Corporate Office called it a day and bid farewell to their colleagues and friends in Jeena.

We place on record our appreciation for their hard work, dedication, sincerity and loyalty and wish them a happy, healthy and peaceful retired life ahead.

Farewell

Trail Blazer Tours (India) Pvt. Ltd.takes branding to another level

on Mumbai buses.

Page 9: Jeena June · 5 Not to be left behind, Jeena Cochin also received an Appreciation from Cathay P acific for Best Car go Agent for FY 2015-16. Awards Mr. Homyar Desai (L) accepting

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Deepti Thakkar

Ms. Deepti Thakkar has been promoted to Branch Manager, Jeena Delhi. Deepti's excellent performance and dedication to her work has earned her this well deserved position.

Pratik Pandya

Mr. Pratik Pandya has taken over as Branch Incharge at Jeena Pune. Pratik joined us as Assistant Manager - Centralised Billing and worked his way up to Deputy Manager and Manager before taking on his new responsibilities.

Promotions

Congratulations!

New Appointments

Shekar Oak Mallikarjun

Mr. Shekhar Oak has joined us as Head – Sea Freight bringing with him a vast experience of over 32 years in our Industry – Shipping Lines, Forwarding /Logistics, ranging from Indian to Multi-national organizations. He has previously worked with United Liner Agencies, Marine Transport, Global Consoli -dators, Omega Global Logistics with his last stint being with Hellmann Worldwide Logistics where he led his team as the Director Ocean.

Mr. N. M. Mallikarjuna has joined us as Regional Head - South India Business Development at Bangalore. An MBA in International Marketing, Mr. Malik, as he is known in the BLR market, has a rich experience of around 24 years and has been associated with organizations like Panalpina, GEODIS and Bretling. His last assignment was with Gefco at Bangalore as Regional Head South India.

Ajay Sawant Rajendra Walekar

Mr. Ajay Sawant has joined us as Manager - LCL Consolidation for the Western region. Ajay is an industry professional with a rich and varied experience of 31 years and joins us from M/s. RAS Freight Pvt. Ltd . He has been associated with companies of repute such as M/s Dhan Logistics Pvt. Ltd, M/s Global Logistics Solutions, M/s.Freight Systems (India) Pvt. Ltd etc..

Mr. Rajendra Walekar has joined us as Country Head-HR and is an industry professional with a rich and varied experience of 25 years. He is also a hard core Logistics Industry veteran and has worked for organizations like AFL, DHL, Jetair and Mahindra Logistics; thus spanning a major stint in our Industry.

He has several certifications to his credit namely in Managerial Grid, Compliance and Industrial Relations aspects including 'First Choice' (International course related to entire Quality Management process).

Santheep Nair

Mr. Santheep Nair has joined as Branch Manager Cochin. Santheep is an industry professional with a rich and varied experience of 13+ years and joins us from Hanjin Logistics. Prior to this he has been associated with companies of repute such as Freightcan, Ahlers India, InSynergy and Atlas Logistics.

Mr. Cyrus Katgara Partner, Jeena & Co. was elected Vice President of the Newly Elected ACFI Board Members and Office Bearers of Governing Board for the year 2016-17 & 2017-18

Congratulations!Welcome to the Jeena Family!

Page 10: Jeena June · 5 Not to be left behind, Jeena Cochin also received an Appreciation from Cathay P acific for Best Car go Agent for FY 2015-16. Awards Mr. Homyar Desai (L) accepting

Dear Team,

(Original Cargo Management, Mumbai)

Refs to our telecom yes we RCM was very much happy to co-ordinate with Jeena for nominated shipment as well as other free hand shipments........... RCM assure if there is any other free hand shipment means we prefer Jeena was our first choice because of various categories like best freight rate, nice customer communication, proper response/feedback for any type of queries etc............

And we are glad to welcome that Jeena to join as a part of our family............

Thanks & Regards,

Gobikrishnan.

A Shipping & Logistics,

Royal Classic Mills Pvt Ltd.

Tirupur

Dear Lavina

(Customer Support - Sea Exports, Mumbai office)

and Jeena India team,

We were in Canada 2 weeks back and met with the Sears Canada management, buyers and sourcing team. The meeting from a business generation perspective was very positive and we look forward to a growing business with Sears.

I am sure you are also seeing an upward growth in terms of cargo movement from India for Sears Canada and we would like to add that the Sears Canada teams are looking at India in a very strategic manner for growth. This is also driven due the fact that all round the service levels that is being offered to Sears is at a good high.

With you as our point of contact for logistics for Sears, we must compliment you in particular as they had positive words India team and especially for you.

Logistics is an important aspect of supply chain and Jeena has been an important partner to Sears for their supply chain and they are very pleased with the overall service they get from Jeena India team. This indeed seems a major factor for them to push more business from India compare to other Asian countries.

We take this opportunity to thank you and your team to build such a great relation and confidence level with the buyer as it is definitely helping to grow business from India. We will look forward for work closely with you and the factories to ensure that Sears team continue to get same service.

With Best Regards,

Samir Srivastava,

Bricklane Sourcing

All, I would like to add my personal thanks to John's note below.

We set a great challenge to open a new ScanPack Centre in Nhava Sheva by the first week of April. I was delighted to see that, not only was the deadline met, but the quality of the operation was first class. To achieve such a high standard in such a short period of time is testament to great collaboration and effort between all organisations. I now look forward to growing the business with all of you.

Thank you for your support and partnership.

Regards,

Mark Cripsey,

Myers

Hi friends from Jeena,

I would like to thank you, on behalf of Mark as well, for all the efforts which you have put in to bring the ScanPack Centre in Nhava Sheva to reality within such a short period of time. I know well that between all of you and our team in Hong Kong, you have worked many days and nights to achieve this great result.

We will now work with the International Supply Chain function of Myer to start feeding orders for the ScanPack Centre so that the production line will be run on a daily basis.

We will also discuss with you in the coming days further refinement to the process of Store-allocations for Myer to make it the best-in-class in India.

Once again, my sincere thanks to all of you.

If I have inadvertently missed out other of your colleagues who have assisted and facilitated in this project, please extend my thanks to them as well.

Best,

JOHN LAU,

Cargo Services Far East

Dear Hector,

(Head - International Business Development)

We do appreciate for your fantastic presentation. it was one of the best I have seen in my logistics life. You just killed all red & grey points, explained every details, even they did not ask any question for the process. I hope after site visit, we can start traffic latest in May, June.

Once again thanks for your excellent presentation. All the best for all Jeena Team.

Y. Yalcin Dorman

General Manager, HQ Solmaz Naklivatve Tic A.S.

In Appreciation

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A husband visited a marriage counselor and said, "When we were first married, I would come home from the office, my wife would bring my slippers and our cute little dog would run around barking. Now after ten years it's different. I come home, the dog brings the slippers and my wife runs around barking."

Said the counselor, "Why complain? You are still getting the same service.

In the corporate world they call it Job Rotation”

Dear Radhika,

(Executive Assistant to Member - Management Board)

Good Evening. May I place on record that Hermes and my Dusseldorf office in particular are very happy with your support as a coordinator.

They find when they come to your desk there is a continuity and a proper closure.

Thank you for this and I do feel the same way given our current discussions.

With Regards,

Hector PATEL,

Head - International Business Development