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JD Edwards EnterpriseOne Order Fulfillment

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Inventory Agent

Accounts

Receivable

Specialist

Billing Specialist

Sales

Representative

Contract

Administrator

Customer

Operations

Sales

Manage Sales

Contract

Process Claims

for

Promotions

Manage Sales

Order

Deliver Goods

Support

Receive Product

Receive and

Pay Invoice

Inquire About

Account

Return Product

Invoice Customer

Process Customer

Payments

Manage Accounts

Receivable

Balances

Authorize Return

Field Service


JD Edwards EnterpriseOne L2 Manage Sales Order

Operations

Billing Specialist

Inventory Agent

Shipping Agent

Sales

Representative

Sales

Update Customer

Information

Process Customer

Holds

Process Sales

Order

Acknowledgement

Process Sales

Order Backorders

Perform Shipment

Revisions

Prepare Shipment/

Load

Deliver Goods

Invoice Customer

Analyze Sales

Order


JD Edwards EnterpriseOne Update Customer Information

Shipping Agent

Operations

Sales

Representative

Receive Customer

Profile Information

from Enterprise

System

Enterprise

"Sales"

Enterprise

"Marketing"

Sales

Update

Needed?

Update Related

Addresses

Related

Addresses

Provide Ship to

Information to

Enterprise

Enterprise

"Sales"

Enterprise "Order

Fulfillment"

Update Preference

Hierarchy

Base

Price

Update Customer

Price Groups

Update Item Price

Groups

Update Inventory

Pricing Rules

Update Customer

Pricing Groups

Update Inventory

Pricing Groups

Base Price

Revision

Update Customer

Pricing Rules

Update Batch

Update Sales

Price/Cost

Update Batch

Base Price

Revisions

Update Item Price

Groups

Generation

Update Customer

Price Groups

Generation

Update Base Price

Currency

Generation

Update Customer

Billing Instructions

Billing

Instructions

Provide Item Price

Information to

Enterprise "Order

Fulfillment"

Provide Customer

Account Profile

Information to

Enterprise System

Enterprise

"Sales"

Enterprise

"Order Fulfillment"

Enterprise

"Marketing"

Process Customer

Holds

Process Sales

Order

Acknowledgement

Process Sales

Order Backorders

Provide Customer

Profile Information

to APS, SCP

Perform Shipment

Revisions


JD Edwards EnterpriseOne Process Customer Holds

Inventory Agent

Credit Manager

Sales

Representative

Update Customer

InformationHold Type?

Communicate to

Customer

Service

Communicate to

Credit

Management

Credit Hold

Margin or Partial Hold

Release Sales

Order Hold and

Update Status

Deliver Goods

Release Sales

Order from Credit

Hold and Update

Status


JD Edwards EnterpriseOne Process Sales Order Acknowledgements

Sales

Representative

Inventory Agent

Customer

Update Customer

Information

Determine

Method of

Communication

?

Outbound EDI

Interface TablesOutbound Flat File

Extract/Convert

Order

Acknowledgement

Correct

Acknowledgement

Errors, If Any

Create Outbound

Order

Acknowledgement

EDI Flat File and

Send

Update Order

Acknowledgement

as Sent

Purge/Archive

Order

Acknowledgement

Transactions

EDI 855

Outbound Order

Deliver Goods

Extract/Convert

Order Change

Acknowledgement

Correct Change

Acknowledgement

Errors, If Any

Create Outbound

Order Change

Acknowledgement

EDI Flat File and

Send

Update Order

Change

Acknowledgement

as Sent

Purge/Archive

Order Change

Acknowledgement

Transactions

EDI 865 Outbound

Outer Change

Print Order

AcknowledgementPrint

Provide to

Customer

Receive

Transmission

Receive Printed

Acknowledgeme

nt


JD Edwards EnterpriseOne Process Sales Order Backorders

Inventory Agent

Sales

Representative

Release

Backorders in

Proof Mode

Review Backorder

Release Proof

Report

Acceptable?

Release

Backorders in

Final Mode

Sales Order

Release

Backorders Online

Proof or Final? Final

Released Partial

Order Holds

Released Partial

Order Holds

Update Customer

Information

Release

Method?

Online

Version

Batch

Version

Proof

No

Yes

Deliver Goods


JD Edwards EnterpriseOne Perform Shipment Revisions

Sales

Representative

Shipping Agent

Update Customer

Information

Sales Orders

Amended Sales

Order Dates

Revision

Required?

Revise Shipments

YesShipment

Revisions

Define Shipment

Pieces

Assign Options

and Equipment

Shipment

Ready for

Processing

No

Prepare

Shipment/Load


JD Edwards EnterpriseOne Prepare Shipment or Load

Billing Specialist

Inventory Agent

Shipping Agent

Perform Shipment

Revisions

Shipment or

Load

Preparation?

Review ShipmentShipments

Used

Build LoadLoad Creation

Used

Select Routing

Options

Select Shipments

for Load

Select Vehicle

Optimize Stop

Sequence

Create Header for

Load

Load Tender

Required?Tender LoadYes

Determine

Tender

Dispositions?

Rejected

Accepted

No

Carrier

Selection

Required?

Routing Options:

Select CarrierYes

No, Automatically

Routed Load

Ready to

Approve or On

Hold?

Load or

Shipment?

Ready to

Approve

Process Customer

Order Holds

On Hold Load

Approve

Online?

Approve Batch

Load

Approve

Interactive LoadYes

No

Warehouse Pick

Requests and

Suggestions

Review Load

Details

Approve Batch

Shipment

Approve

Interactive

Shipment

Review Shipment

Details

Batch or

Online?Online

Shipment

Batch

Deliver Goods

Invoice

Customer


JD Edwards EnterpriseOne Analyze Sales Orders

Inventory Agent

Sales

Representative

Deliver Goods

Print

Acknowledgement

Print Pick Slip

Reprint Pick Slip

Print Control Pick

Slip

Print Shipping

Documents

Print Delivery

Notes - Proof

Print Delivery

Notes - Final

Print Invoice

Proofs

Print Invoices

Print Which

Document from

Print Set?

Reports to

Print?

Print Sales Journal

Print Held Orders

Print Backorders

to Fill - Proof

Print Backorders

to Fill - Final

Print Open Orders

by Item

Print Open Orders

by Customer

Which

Analytical

Report to

Print?

Print Sales Ledger

Print Sales

Analysis Summary

Pricing Reports

to Print?

Print Rebate

History

Print Orders

Affected by Price

Change

Review Online

Invoice

Review Credit

Check

Review Standard

Check Price and

Availability

Review Advanced

Check Price and

Availability

Review Supply

Demand

Review Summery

Availability

Review Customer

Service Inquiry

Review Item Cross

Reference

Review Sales

Ledger History

Review Delivery

Notes Inquiry

Review Serial

Number

Review

Commission

Inquiries?

Which OVR

Analysis

Report to

Print?

One View Open

Sales Report

One View

Historical Sales

Report

One View Sales to

Date Report

One View Sales

Price Report

End


JD Edwards EnterpriseOne L2 Invoice Customer

Customer

Contract

Administrator

Accounts

Receivable

Specialist

Sales

Representative

Billing Specialist

Inventory Agent

Manage Sales

Order

Process Claims for

Promotions

Deliver Goods

Manage Sales

Contract

Process Customer

Invoices

Process Customer

Payments

Manage Accounts

Receivable

Balances

Create RMA

Adjustments

Authorize Return

Receive and Pay

Invoice


JD Edwards EnterpriseOne Create RMA Adjustments

Sales

Representative

Billing Specialist

Authorize Return

Sales Order

Update for

Returned Material

Returned

Material

Received on

Time?

Go To: End-of-Day

Processing

Process Customer

Invoices

Yes, Customer Returned Faulty

Goods on Time

No


JD Edwards EnterpriseOne Process Customer Invoices

Contract

Administrator

Sales

Representative

Inventory Agent

Billing Specialist

Customer

Accounts

Receivable

Specialist

Manage Sales

Contract

Manage Sales

Order

Deliver Goods

Process Claims for

Promotions

Create RMA

Adjustments

Create Invoice

from Sales

Order, or by

Direct Entry

into Accounts

Receivable?

Orders to be

Invoiced

Create Invoice from

Sales Order

Receive Sales

Order Notifications

from Enterprise

System

Invoice

Generation

Mode?

End of Day

Processing

Generate Invoice at

End of Day

Invoice

Delivery

Method?

Regular

Invoice

EDI

No, Correct Errors

Yes, Create EDI

810 Invoice

Extract

Successful?

Extract Outbound

Invoice, Review

and Correct if

Needed

Correct EDI

Invoice Error

Condition

Outbound EDI

Interface Tables

Create Invoice

Outbound EDI Flat

File and Send

Outbound Flat FileUpdate EDI

Invoice as Sent

Purge/Archive EDI

Invoice

Transactions

Print Invoice

Proof?

Non-EDI

Print Invoice in

Proof Mode

Yes

Invoice Details

Correct?Yes

No

Correct Invoice

Errors

No

Type of Invoice

Print?

Print Consolidation

Invoice

Print Cycle Invoice

Print Inter-Branch

Invoice

Print Credit Memo

Print Regular

Invoice

Invoice Reprint

Required?

Reprint Required

Yes

No, Invoice Printed

Satisfactorily

Invoice

Transmission

Complete

Which Sales

Update

Method?

Sales Update for

Transfer Sales

Orders

Sales Update for

Advanced Return

Sales Order

Process Ship and

Debit Sales

Updates

Process

Intercompany

Sales Orders

Sales Update -

Invoices Already

Printed

Sales Update with

Invoice Print

Process

Interbranch Sales

Authorize

Prepayment

Transactions

Accounts Payable

Detail

Sales Prepayment

Transactions

Generate Claim

Record and Claim

Accrual Entries

Transmit Ship and

Debit Claim using

EDI 844

Ship and Debit

Claims

Manage Ship and

Debit Claims

Sales Update

Completed

Review Invoice

Journal

Review Customer

Sales Journal

Errors Exist?

Correct Error

Condition?

Yes

Review Invoice

Documentation

for

Completeness

Create Invoice from Direct Entry

into Accounts Receivable

Update

Customer

Information?

Determine

Entry Method

to Use?

No

Add/Update

Customer

INformation

Yes

Customer

Information

Create Standard

Invoice

Create Seed

Invoice

Create Recurring

Invoice

Speed

Recurring

Standard

Enter Recurring

Information

Determine

Method of

Recurring

Invoice

Review?

Review Recurring

Invoices Online

Create Recurring

Invoice Report and

Review

Report

Online

Revise Recurring

Invoices

Recycle Recurring

Invoices

Determine if

Further Action

is Required?

Receive and Pay

Invoice

Print Accounts

Receivable

Invoices

Reprint an A/R

Invoice

Mail A/R

Invoices

Deliver

Invoices

Print Accounts

Receivable

Invoices Journal

Review and

Post Invoices

Is Invoice

Posted?

Enterprise "Order

Fulfillment"

View Enterprise

Invoices

Locate Invoice to

be Voided or

Revised

Locate Invoice

Batch to Review

and Post

Invoice is

Not Posted

Invoice is

Posted

Post an Invoice

Batch

Void or Revise

Invoice?

Void Invoice

Revise InvoiceRevise

Void

Go To: Financial

Control and Reporting

Accounts

Receivable Detail

No

Accounts Receivable Transactions

Process Customer

Payments

Manage Accounts

Receivable

Balances


JD Edwards EnterpriseOne L2 Process Customer Payments

Billing Specialist

Customer

Bank

Accounts

Receivable

Specialist

Invoice Customer

Receive and Pay

Invoice

Transfer Direct

Debit

Funds

Receive PaymentsProcess Cash and

Checks

Process Drafts

Process Credit

Card Payments

Apply Payments

by Netting

Accounts

Receivable and

Accounts Payable

Manage Accounts

Receivable

Balances

Process Direct

Debits

Apply Payments


JD Edwards EnterpriseOne Receive Payments

Customer

Bank

Accounts

Receivable

Specialist

Provide

Electronic

Payment

Process Drafts

Receive

Credit Card

Information

Process Credit

Card Payments

Receive Cash

and Checks

Receive and Pay

Invoice

Receive Electronic

Payment

Process Cash and

Checks

Receive Draft

Information

Provide

Electronic

Payment

EDI 820? Yes

Revise

Transaction

header

Find EDI

TransactionsProcess

Successful

Yes

No

Revise Deposit

Detail

Find EDI Deposits

Revise Remittance

Detail

Find Remittance

detail

Revise Payment

Header

Find EDI

Payments

No


JD Edwards EnterpriseOne Process Cash and Checks

Customer

Accounts

Receivable

Specialist

Send Payments

Create New

Receipt or

Update

Existing

Receipt?

Receive Cash

and Checks

Work with

Receipts

NSF Receipts

Void/Delete Entire

Receipt

Revise Receipt

Review Receipts

Cash, Checks and

Electronic Payments

Update

Existing

Receipt

Determine

Action to Take?

Go To: Customer Ledger;

Customer Master; Netting

Determine

Action to Take?

Void/Delete

Receipt Detail

Revise Receipt

Detail

Apply Payments

Go To: Customer

Ledger; Netting

Speed or

Standard

Receipts?

Receipt

Creation

Method?

Work with

Receipts

Create Speed

Receipt

Payment from

Customer?

Customer

Known?

Apply

Payment?Apply Payments

Create G/L Cash

Receipts

Create Logged

Cash Receipts

Enter Unapplied

Cash ReceiptsApply Payments

Identify

Customer

Begin Receipt

Entry

Payment from

Customer?

Apply

payment?

Enter Unapplied

Cash Receipts

Apply Payments

Apply Payments

Create Unapplied

Receipts

Revise Electronic

Receipts Batch

Status

Review and

Correct Electronic

Receipts Table

Find Incorrect

Electronic

Receipts

Determine

Action to Take?

Process

Successful?

Apply Payments

Create

New

Receipt

Process Receipts

Automatically

No

Yes

Revise

OtherCustomer Ledger; Customer Receipts; Address Book;

General Ledger Post; Bank Accounts

Process Receipts

Manually

Speed

Receipt

Standard

Receipt

Customer Ledger;

Customer Master; Netting

No

No

Yes

No

Go To: Customer

Ledger; Netting

Yes

Yes Yes

No No

Yes

Post Receipt

Changes

Manage Accounts

Receivable

Balances

Post to General

Ledger?End

No

Yes

System Operation

Auto Cash

Standard Receipts

Add Mode

Standard Receipts

Update Mode

Run Auto Cash

Algorithms

Are There

Remaining

Algorithms to

Run?

Apply Using

Algorithm A

Apply Using

Algorithm F

Apply Using

Algorithm E

Apply Using

Algorithm D

Apply Using

Algorithm B

No

Have all

Processed

Receipts Been

Applied?

Manage Accounts

Receivable

Balances

No

Apply

Manually or

Automatically?

Manual

Search Receipts

Open Receipt

Yes

Automatic

Choose

Manual Method

Select by Complex

Criteria

Select by Simple

Criteria

Select individual

Invoices

Select Invoices

Method

Load

Invoice

Method

Remittance Entry

Method

Apply ReceiptIs invoice Short

Paid?

Enter Full

Payment Amount

Enter Discount

No

Enter Inline

Chargeback

Is there an

Open Amount?

Yes

Yes

No

How to

Disposition

Open Amount?

Enter Inline

Deduction

Enter Inline Write-

off

Leave Open

Amount

Enter Stand Alone

Write-off

Enter Stand Alone

Chargeback

Enter Stand Alone

Deduction

Enter G/L Receipt

YesPost Auto Cash

ReceiptsPost to G/L?

No

ReviseFind Electronic

Receipts

Determine

Action to Take?

Review and

Correct Electronic

Receipts Table

Yes

Miscellaneous

Receipt

Review Error

Report

Select Invoices

Method

Load

Invoice

Method

Remittance Entry

Method

No

Yes

Yes

Choose

Manual

Method?

Receipts Fully

Applied?

Select Individual

Invoices

Credit Card

Speed Receipts

Add Mode

Apply Balance

Forward Receipts

Apply DraftIs the Invoice

Short Paid?

Select by Simple

Criteria

Search Drafts

Open DraftStandard Drafts

Add Mode

Standard Drafts

Update Mode

Enter Full

Payment Amount

Select by Complex

Criteria

Process Direct

Debits

Apply Direct

Debits

Yes

Enter Stand Alone

Chargeback

Enter DiscountEnter Inline Write-

off

Is There an

Open Amount?

How to

Disposition

Open Amount?

Enter Stand Alone

Deduction

Enter Inline

Chargeback

Enter Stand Alone

Write-off

Enter Inline

Deduction

Leave Open

Amount

Standard Receipts

Update Mode


JD Edwards EnterpriseOne Apply Payments

Accounts

Receivable

Specialist

Customer Ledger; Customer

Receipts; Address Book; General

Ledger Post; Bank Accounts

Other

Customer LedgerNo

Automatic Drafts

Manual Drafts

Manual DraftsReview

and Post

Review and Resolve

Print Bank Account

Exceptions

Process Cash

Receipts and

Apply Payments

Print Statement with Draft

Attachment

Create Customer

Created Drafts

Print Invoice with Draft

Attachment Locate Drafts to be

Revised or Voided

Print Draft NSF

Notification

Create and Review

Bank Register for Drafts

Create Automatic

Drafts

Review and

Post or Review

and Resolve?

Receive and Pay

Invoice

Collect Funds for

Drafts

Review and Post

Drafts

Enter Company

Created Drafts

Remit Drafts to Bank


JD Edwards EnterpriseOne Process Drafts

Bank

Customer

Accounts

Receivable

Specialist

Accept and

Return

Company Draft

Create

Customer Draft

and Provide to

Company

Receive

Payment and

Provide Deposit

Information

Post Draft

Receipts

Void or Revise

Draft

Process Receipts

Manually

Speed

Receipts

No

Yes

No

YesBalance

Forward

Unapplied

Yes

No

No

Report

Process

Receipts

Automatically

Yes

Process

Logged

Receipts

Review

and Post

Cash Receipts

Financial

Transaction

Logged

Receipt Data

Cash Receipt

Transactions

Unapplied

Receipt Data

Yes

No

Online

Print Cash

Receipts Activity

Register

Receive and Pay

Invoice

Entry method

for unapplied

receipt

Enter Unapplied

Standard Cash

Receipts

Update Receivable

Invoices for

Payment

Invoice

Number

Known?

Next Action?

Customer

known?

Method of

cash receipts

to use?

Method?

Invoice Customer

Payment from

Customer?

Does file

Contain

Errors?

All receipts

Been

Processed?

Process DraftsSpeed or

Standard

Receipts?

Enter Invoice

Match Cash

Receipts

Post Receipt

Batches

Process Customer

Deductions

Locate Receipt

Batch to Review

and Post

Junction?

Manage Accounts

Receivable

Balances

Locate Receipt to

be Voided/Revised

JD Edwards EnterpriseOne Process Direct Debits


Billing Specialist

Customer

Treasury

Accountant

Bank

Accounts

Receivable

Specialist

Receive

Payment and

Forward

Remittance to

Accounting

Receive

Payment and

Forward Deposit

Information to

Accounting

Update Receivable

Invoice Status for

Payment

Create Non-

Customer Cash

Receipts

Create Logged

Cash Receipts

General Ledger

Detail

Logged Receipt

Detail

Unapplied

Receipts Detail

Enter Unapplied

Cash Receipts

Enter Balance

Forward Cash

Receipts

Accounts

Receivable Detail

Standard

Locate Logged

Receipt to be

Applied

Load Open

Invoices

Apply Logged

Receipt

Logged Receipts

Detail

Locate Unapplied

Receipt to be

Applied

Process

Unapplied

Receipt

Unapplied

Receipts Detail

Load Open

Invoices

Void Cash Receipt

Apply Unapplied

Receipt

Revise Cash

Receipt

General Ledger

Detail

Load Bank Tape

Information

Review and

Receive Electronic

Receipts Table

Update Receipts

Register Table

Apply Receipts to

Invoices

Apply

Unprocessed

Receipts Manually

Print Cash

Receipts Journal

or Deposit Journal

Review

Unprocessed

Receipts Online

Print cash

Receipts Journal

Report

Automatic Drafts

Manual Drafts

Manual Drafts Review

and Post

Review and Resolve

Receive and Pay

Invoice

Process Cash

Receipts and

Apply Payments

Review and

Post or Review

and Resolve?

JD Edwards EnterpriseOne Process Credit Card Payments


Bank

Customer

Accounts

Receivable

Specialist

Accept and

Return

Company Draft

Create

Customer Draft

and Provide to

Company

Create Customer

Created Drafts

Print Invoice with

Draft Attachment

Print Statement

with Draft

Attachment

Enter Company

Created Drafts

Create Automatic

Drafts

Create and

Review Bank

Register for Drafts

Print Bank

Account

Exceptions

Remit Drafts to

Bank

Receive

Payment and

Provide Deposit

Information

Collect Funds for

Drafts

Locate Drafts to be

Revised or Voided

Print Draft NSF

Notification

Void or Revise

Draft

Review and Post

Drafts

Post Draft

Receipts

Review and

Post

Review and

ResolveProcess Cash

Receipts and

Apply Payments

Review and

Post or Review

and Resolve

Batch?

Manage Accounts

Receivable

Balances

JD Edwards EnterpriseOne Process Customer Deductions

Customer

Accounts

Receivable

Specialist


Identify

Disputed

Amount

Encounter

Unknown

Deduction

During Cash

Receipts

Processing

Create Deduction

for Short Payment

Create Deduction

for Disputed

Amounts

Review Customer

Deduction Batches

Locate a deduction

to be researched

or resolved

Post Deduction

Amounts

Apply Credit

Memo to

Deduction


JD Edwards EnterpriseOne L2 Manage Accounts Receivable Balances

Customer

Billing Specialist

Accounts

Receivable

Specialist

Inquire About

Account

Invoice Customer

Process Customer

Payments

Manage

CollectionsProcess Refunds

Process

Statements

Analyze Accounts

Receivable

Process Accounts

Receivable Period

End


JD Edwards EnterpriseOne Manage Collections

Credit Manager

Customer

Collection

Manager

Billing Specialist

Accounts

Receivable

Specialist

Receive

Notification of

Customer

Accounts

Requiring Credit

Review

Review and

Revise Customer

Credit

Create TRW

Reporting Tapes

Create Credit

Reporting Tapes

Inquire About

Account

Respond to

Collection

Actions

Receive

Notification of

Customer

Accounts

Requiring

Collection

Activities

Review and

Revise Customer

Credit

Initiate

Collection

Actions

Invoice Customer

Process Customer

Payments

Post Invoices and

Receipts

Run A/R Credit/

Cash Management

Build

Workflow

Message to

Collection

Manager

Workflow

Message to

Credit Manager

Run Statistical

History Update

Enterprise “Sales”

Receive Credit

Information from

Enterprise System

Review Account

Balance

Information

Review Statistical

Information

Review Parent/

Child Balances

Review Account

Activity Log

Print Activity Log

Generate

Delinquency Fees

Review and

Approve

Delinquency Fees

Generate

Delinquency

Notices

Approve

Delinquency

Notices

Review

Delinquency

Notices

Print Delinquency

NoticesEnd

JD Edwards EnterpriseOne Process Refunds


Customer

Accounts

Receivable

Specialist

Proof of Final

Mode?Errors?Proof

Yes

Final

No

Inquire About

Account

Process Customer

Payments

Create

Reimbursements

in Proof Mode

Create

Reimbursements

in Final Mode

Locate Receipt

Batch to Review

and Post

Locate Batch to

Review and Post

Post Receipts by

Batch

Locate Batch to

Review and Post

Correct Errors in

Accounts

Receivables

End


JD Edwards EnterpriseOne Process Statements

Customer

Billing Specialist

Accounts

Receivable

Specialist

How to Review

Statements?

Review Printed

Statements

Review Online

Statements

Inquire About

Accounts

Invoice Customers

Process Customer

Payments

Run Statement

Notification

Refresh

Review

Statements

Manually

Review

Statements Online

Reprint an

Individual AR

Statement

Print Accounts

Receivable

Statements

End


JD Edwards EnterpriseOne Analyze Accounts Recievable

Customer

Billing Specialist

Accounts

Receivable

Specialist

Create/Review

Reports?

Create/Review

Inquiries?

Inquire About

Account

Invoice Customer

Context Item

Print Activity Log

Print Open

Receivables

Detail,

Summarized

Print Statistical

Calculations by

Company

Print Open

Receivables Detail

with Remarks

Print Statistical

Calculations by

Credit Manager

Print Open

Receivables Detail

with Aging

Print Receivables/

Payables Netting

Report

Print Open

Receivables

Detail, with

Currency

Build Receivables/

Payables Netting

Report File

Print Open

Receivables

Summary Analysis

Print Cash

Receipts Activity

Register

Print Collection

Report

Print Receivables/

Payables Netting/

Aging Report

Print Statistical

Trend Analysis

Print Open

Accounts

Receivable Detail

Print Invoice Trend

Analysis

Print Aging Trend

AnalysisEnd

Print Receipt

Trend Analysis

Print Prepayment

Transaction

Report

Print Accounts

Receivable Invoice

Journal

Print Invoice Print

with International

Payment

Instructions

Print Cash

Receipts Journal

Print Invoice

Group by Draft

Print Cash

Receipts Deposit

Journal

Print Work-file

Creation for A/R

IN68

Print Statistical

Calculations by

Collection

Manager

Print Final

Creation for A/R

and A/P - IN68

Print Address

Book Name

Search

Print Customer

Master Information

Print Customer

Ledger Inquiry

Print Customer

Account Balance

Inquiry

Print Customer

Account Statistical

Inquiry

Print Update

Receivable

Invoices for

Payment

Print Customer

Invoice Journal

Review

Print Customer

Receipts Journal

Review

Print Parent/Child

Balance Inquiry

Print Account

Activity Log

View Enterprise

Invoices

View Enterprise

Cash Receipts


JD Edwards EnterpriseOne Process Accounts Receivable Period End

Billing Specialist

Accounts

Receivable

Specialist

Accounts

Receivable

Processing

Completed?

Calculate

Unrealized

Gains/Losses?

Run in Proof or

Final Mode?

Do Errors

Exist?

Process Credit

Reimbursemen

t?

Run in Proof or

Final Mode?

Do Errors

Exist?

Yes Yes

Final

Proof No

Yes

No

Yes Proof

Yes

Run

Receivable

Integrity

Reports?

Yes

No

No

Final

Invoice Customer

Process Customer

Payments

Run Unrealized

Gain/Loss Report

in Proof Mode

Review

Unrealized

Gain/Loss

Report

Correct Errors in

Accounts

Receivable

Run Unrealized

Gain/Loss Report

in Final Mode

Generate

Reimbursements

in Proof Mode

Correct errors in

Accounts

Receivable*

Generate

Reimbursements

in Final Mode

Locate Receipt

Batch to Review

and Post

Post Receipts by

Batch

Locate Voucher

Batch to Review

and Post

Post Vouchers by

Batch

Run A/R Invoices

to General Ledger

by Batch

Run A/R Receipts

to General Ledger

by Batch

Run A/R to

General Ledger

Balances by

Account ID

End


JD Edwards EnterpriseOne L2 Deliver Goods

Operations

Sales

Representative

Customer

Billing Specialist

Inventory Agent

Shipping Agent

Manage Sales

Order

Ship and Deliver

with Advanced

Transportation

Analyze

Transportation

Invoice Customer

Receive Product

Support Field Service

Fulfillment

Manager

Pick Sales Order Pack Sales Order

Ship and Deliver

without Advanced

Transportation

Score and Attach

Server Level RulesFulfill Order

Review OrderRelease Order

JD Edwards EnterpriseOne Pick Sales Order

Enterprise

Sales

Representative

Inventory Agent

Enterprise

"Order

Enterprise

"Sales"

Receive Sales

Order Notifications

from Enterprise

System

Manage Sales

Order

Determine

Picking

Requirements?

Generate Pick

Request with

Warehouse

Management

With Warehouse Management

Warehouse Pick

Requests and

Suggestions

Pick Slip

Requirements?

Without

Warehouse

Management

Print Control Pick

Slip

Control Pick

Slip Selected

Moving to

Staging Area

Pick Slip Selected

Print Method?

Print Pick Slip by

Sales Order

Print Pick Slip by

Item Fulfillment

Print Pick Slip by

Truck

Print Loading Note

Backorders

Created?Pack Sales OrderNo

Backorder Sales

Order Line

Created

Yes

Go To: Sales


JD Edwards EnterpriseOne Pack Sales Order

Inventory Agent

Shipping Agent

Enterprise

Pick Sales OrderPack Confirm

Required?

Ship and Deliver

without Advanced

Transportation

No

Ship and Deliver

with Advanced

Transportation

Confirm Pack

Requirements

From: Procurement and

Materials Management

Yes


JD Edwards EnterpriseOne Ship and Deliver without Advanced Transportation

Customer

Operations

Sales

Representative

Billing Specialist

Inventory Agent

Pack Sales OrderShip Confirm in

Batch?

Confirm Shipment

for Sales OrderNo

Provide Shipment

Notification to

Enterprise System

Confirm Shipment

in Batch

Yes

Confirm Pack

Requirements

Add Additional

Non-Inventory

Items

Add Freight

Charges

Add Required

Serial Number

Availability

Checked

During Ship

Confirm?

Yes, Ship

Document to

Print?Print Bill of Lading

Print Delivery

Notes Proof

Print Export

Invoice

Document

Hazardous

Material

Review ProofPrint Delivery

Notes Final

Ship Order

No

Support

Receive Product

Sales Orders

Check

Availability?No

Yes, Ship

Invoice Customer

Yes, Bill

Are Backorders

Allowed?No

Yes, Create Backorder

Yes, Bill

No, Cancel Order


JD Edwards EnterpriseOne Ship and Deliver with Advanced Transportation

Customer

Sales

Representative

Billing Specialist

Shipping Agent

Inventory Agent Pack Sales Order

UCC 128

Processing?No

Identify UCC 128

Information

Yes

Detail Revisions

Confirm Pack

Requirements

Determine

Order/Shipment

Status

Batch Career

Reports?Select Report?Yes

Create Master Bill

of Lading

Create Carrier

Manifest

Load or

Shipment

Confirmation

Process?

Confirm Shipment

within Advanced

Transport

Confirm by

Shipment

Identify Shipment

Tracking

Information

Print Transport

Management

Shipping

Document

Ship Confirm

Confirm LoadConfirm by

Load

Load Tracking

Information for

Load Confirmation

Go To: Financial Control and

Reporting; Capture Transactions

Intransit InventoryLoad

Delivery

Required

Add Additional

Non-Inventory

Items

Add Freight

Charges

Add Required

Serial Number

Confirm Pack

Requirements

Availability

Checked

During Ship

Confirm?

Check

Availability?No

Are Backorders

Allowed?No

Go To: Invoice

Customer

Yes, Bill

Yes, Bill

Sales Orders

Yes, Create Backorder

No, Cancel Order

Yes, Ship

Yes, Ship

EDI?

Extract/Convert

Advanced

Shipping Notice

Correct ASN

Errors, If Needed

Create ASN

Acknowledgement

Flat Files

Yes Send ASN Files

Outbound EDI

Interface TableOutbound Flat File

Update ASN as

Sent

Purge/Archive

ASN Files

Inbound EDI

Interface TableInbound Flat File

Extract/Convert

Receiving Advice

Edit/Update

Receiving Advice

Validation

Successful?

Send Request

for Quote via

EDI

NoRevise Receiving

Advice

Purge/Archive

Receiving AdviceYes End

Receive EDI ASN

FilesRespond? EndNo

Yes

Go To: Receive

Product

Confirm Delivery

of a Load/POD

No, Load Delivery

Required

Milk Run

Delivery?

Disposition

Required?No

Create

Unscheduled

Deliveries

Yes

Go To: Sales;

Capture Order

Disposition LoadYes

Intransit Inventory

Go To: Financial Control and

Reporting; Capture Transactions

Update via

Load Disposition

Transportation

Updates

Analyze

Transportation

Load

Delivered


JD Edwards EnterpriseOne Analyze Transportation

Customer

Operations

Billing Specialist

Shipping Agent

Perform Freight

Payable Journal

Review

Post Freight to G/L

Work With Freight

Audit History

Work With

Outbound In-

Transit Inventory

Work With Seals

Document Batch

Inquiry

Document

Register Inquiry

Work With

Outbound In-

Transit Ledger

Field Service

Support

Invoice

Customer

Perform Freight

Journal Review

Perform Shipment

Status

Ship and Deliver

with Advanced

Transportation

Review Type?

Receive

Product


JD Edwards EnterpriseOne L2 Authorize Return

Customer

Sales

Representative

Billing Specialist

Return Product

Create Return

Material

Authorization

Invoice Customer


JD Edwards EnterpriseOne Create Return Material Authorization

Sales

Representative

Billing Specialist

Customer Return Product

Are Materials

Being

Returned?

Yes

Return Material

Authorization

Material Return

Type?

Return Items to

Designated

Location

Create Return for

Credit RMA

Return for

Credit

Go To:Procurement and Materials

Management; Create Purchase Order

Run RMA – Sales

Update Program

Create Advanced

Exchange RMA

Advanced

Exchange

Delivery Date for

Return Calculated

Go To: Sales;

Capture Order

Add RMA Sales

Order Line – Ship

Loan Unit

Repair, Loan,

ReturnWhich Line?

Quote for

Repair?

Purchase

Order

Create RMA

Quote Invitation

Yes

Approve RMA

Quote

Convert RMA

Quote

Create RMA PO

for Repaired ItemNo

Receive RMA

Return Material

Ship Load Unit

to Customer

Transfer RMA

Inventory to

Customer’s

Location

Sales

Order

Add RMA Sales

Order Line – Ship

Repaired Item

Go To:

Procurement

Go To: Sales;

Capture Order

Sales Orders

Purchase Orders

Create Repair and

Return RMA

Repair and

Return

Go To: Support; Create or

Update Agreements

Service and

Warranty

Management Service

Order

Sales History

Create Credit

Order from Sales

Invoice History

Sales Invoice History

Credit from

History?

No

Yes

Invoice Customer

Orders to be

InvoicedCreate Manual

Credit Order

No