jazz up your orientation: two innovative approaches to
TRANSCRIPT
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Jazz Up Your Orientation: Two Innovative Approaches to Graduate Student
Orientation
Presented by:James Black, Special Projects Coordinator, Georgia Institute of Technology
Lizzie Kerrick, Graduate Recruiter, Marquette UniversityMary Wacker, Graduate Recruiter, Marquette University
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Goals and Learning Outcomes
Learn two approaches to innovative your orientation practices
Part I: Part II:
Marquette’s Fall Graduate Student
Orientation Makeover
Georgia Tech’s ExtendedOrientation Programing Groups
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Goals and Learning Outcomes
Identify strengths and weaknesses in your current orientation
programming – from the student point of view
Identify creative and affordable strategies
to enhance student satisfactionand reduce student stress
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PART I: FROM DRAB TO FABAN ORIENTATION MAKEOVER STORY
Marquette University Graduate School
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Marquette University
� Catholic, Jesuit University
� Urban campus environment – Milwaukee, Wisconsin
� Total enrollment of 11,500
� 3200 of those are graduate and professional students
� 70 different graduate level programs
� Almost exclusively on-campus programs
� Centralized Graduate School – mostly
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Why Change Now?
� January 2016 – New Graduate Dean
� Spring 2016 – Graduate Student Satisfaction Survey
� Summer 2016 - Reorganization of the Graduate School Staff
� Fall 2016 – Began to assess existing practices
And . . .
� September 2016 – launched new CRM (Slate)
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The Three-Step Makeover
� BEFORE: Orientation 2016
� Makeover step 1:
� Define purpose and goals
� Makeover step 2:
� Identify strengths and weaknesses
� Makeover step 3:
� Innovate
� AFTER: Orientation 2017
� Final thoughts and takeaways
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The before picture: Fall Graduate Orientation 2016
� Evening event – 4:15-7:30
� Seven speakers! 90 minutes! 123 slides! No breaks!
� Located in 1000-seat Varsity Theater
� Planned and executed by Director of Graduate School Business Services
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The before picture: Orientation 2016
� Post-program survey comments.
Thought the presentation was a little long.
Some of the talks were boring or self explanatory (i.e., going through websites).
Quite long for the amount
of info.
Overall useful and
informative.
A bit of these things
were already
covered via email,
in tutorials, or are
easily accessible
online.
Everything was cool but a more
interaction between students
would have been better.
The orientation
and the talk was
very useful.
I liked the free
swag! The
refreshments were
delicious!
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Makeover stage 1: Defining purpose and goals
What is the purpose of Orientation?
What are our goals?
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Makeover stage 2: Identifying strengths and weaknesses
What worked?
What didn’t work?
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Makeover stage 3: Innovate
Think Like the Audience
�The Right Place
�The Right Time
�The Right Stuff
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The makeover: Fall Graduate Orientation 2017
� More defined timeline
� More intimate venue
� Seven better speakers! 60 minutes! Half the slides!
� More relevant content, condensed
� Meet Milwaukee
� Trivia Transitions
� Involved less staff
� GSO After Party
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The after picture: Orientation 2017
� Post-program survey comments.
I thought it was great. Very well organized, succinct, and good information.
Definitely keep the prizes in
between each speaker. It
broke things up and added
some fun.
I wish I had arrived earlier to
actually speak with each of the
resource tables. 30 minutes
was not enough time mostly
because I got caught in a
conversation with another
graduate student.
Keep it efficient
and effective
Over-all, very
enjoyable!
I had a lot of fun
at orientation!
Helpful and fun
Thank you for such a wonderful
event! Orientations could be dull
and drawn out, but you succeeded
in making it succinct and enjoyable!
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Final thoughts and takeaways
� Find Pathways to YES!
� “We’ve always done it this way” is not a reason
� Persist and conquer challenges
� Maximize your resources
� Collaborate
� Delegate
� Free and cheap stuff is great!
� Document your Process
� Build on success
� Share ideas
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PART II: EXTEND YOUR ORIENTATION
Georgia Tech’s Grad Groups Program
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Georgia Tech’s Graduate Education Landscape
� 7,000 on-campus graduate students (1/3 of total on-campus student population)
� 42% of graduate students are international students
� STEM/Computing-dominated with small liberal arts programs
� Decentralized graduate program administrative structure
� Vice-Provost for Graduate Education, but no Graduate School or College
� Office of Graduate Studies: recent growth to include more student support services
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Graduate Orientation Structure at Georgia Tech
� Decentralized, distributed orientation structure
� Program-level
� Institute-level � Office of Graduate Studies
� Limited time, one-hour sessions
� Institute welcome, overview of Tech’s administrative structure
� Welcome from graduate student leadership
� Important policies (registration, assistantship requirements, mutual expectations)
� Program support staff
� Campus resources
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Challenges and Sources of Stress
� Finding an advisor �Advisor-advisee relationship
� Acclimating to Atlanta (and to the US – 42% international students)
� Language and cultural differences
� Getting connected socially
� Awareness of campus resources for graduate students
� Academic rigor � Imposter Syndrome
� Housing �Affordability vs. Safety
� Finances
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Challenges and Sources of Stress
� Graduate Student Experience Survey (Spring 2016) – Stress Data
� “Some of the best advice I ever received came from older graduate students.”
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Grad Groups: The Why
� How can we better connect graduate students socially outside of their programs/research labs?
� How can we expose students to campus resources that they aren’t always aware of?
� How can we tap into the extensive experience of our more-seasoned graduate students?
Grad Groups:Georgia Tech’s small-group, peer-led, extended-orientation program
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Grad Groups: Program Structure
� Small groups: around 15-16 first-semester graduate students led by an older graduate student “Group Leader”
� Fall 2017: 16 groups � Program Capacity: 250 students
� Summer training meetings:
� Program structure and logistics
� Campus Resources
� Building community within the group
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Grad Groups: Program Structure
� Groups meet every-other week for an hour
� Meeting times aligned with campus class schedule
� Bookended with program-wide meetings/activities
� 15-20 minute interactive activity on a campus resource (led by a campus partner)
� 40-45 minutes of informal group time (led by Group Leader)
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Grad Groups: Campus Partners
� Center for Career Discovery and Development
� Center for Teaching and Learning
� Counseling Center
� Student Center
� Library
� Communication Center
� Graduate Student Ombuds and Conflict Resolution
� Leadership Education and Development
� VentureLab (commercialization/entrepreneurship)
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Grad Groups: Keys to Success
� Make it as easy as possible to be a Group Leader
� Program logistics handled by coordinator (space, scheduling speakers, registration)
� $500 stipend (estimated 30 hours total time commitment)
� Qualities of Group Leaders
� Diversity
� Empathy for the struggles of new graduate students (personal struggles, awareness of new-student challenges, approach of servant leadership and “giving back”)
� Campus connections and experience with group facilitation
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Grad Groups: Keys to Success
� Build community early to combat attrition
� Program Kickoff: Bowling Night at Tech Rec
� Georgia Tech traditions
� Social outings
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Grad Groups: The Benefits
� For students:
� Social connections
� Awareness of campus resources
� Smooth acclimation to campus
� Improves student experience
� For campus partners:
� Opportunity to interface with the elusive graduate student
� Increased awareness and utilization of resources they provide
� Graduate student feedback
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Questions?
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Keep in Touch! Tell us your Success Stories!
James [email protected]
Lizzie [email protected]
Mary [email protected]