jawed habbib mis (1)

8/20/2019 Jawed Habbib Mis (1)

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MANAGEMENTINFORMATION SYSTEM

LT -07KARISHMA CHAWLA

NIHARIKA CHAURASIAKHUSHBOO KALRA

VARUN KANDPAL

DEVESH CHETWANI



JAWED HABBIB HAIR SALON

INTRODUCTION

Jawed Habbib (JH) group of companies and associates is one of theleading hair & beauty salon and academy chains in India. Our companies and associates currently operate a total of 484 outletsacross 4 states and ! cities in the country. Internationally we arelocated in "ingapore and #ondon.

$e ha%e e%ol%ed o%er the last generations and ha%e adopted the

science of understanding and styling hair and not merely cutting or using styling products. 'll our employees are rigorously trained in our own academies on these scientific methods of hair cutting and stylingto benefit our customers. $e do science based styling not based on

products.

ustomer is the focus of our business. $e not only create great hair styles but create great smiles for our customers.$e lea%e no stone unturned to delight the customer and not only satisfy* $e ta+e customer criticism positi%ely and as an opportunity to impro%e our s+ills.

$e respect all our colleagues. ,oday JH is a big family of - /employees at our company as well as franchise outlets put together.$e ma+e our wor+ place a happy wor+ place. Our salon is Our

business. 0%ery member associated with our organi1ation has aligned

his 2 her goals according to the goals of the organi1ation. $e ta+eownership of e%erything around us. $e constantly stri%e to impro%ethe standards of ser%ice.

Our 3ission.....to organise the hair industry in India and bring it at par with global standards by imparting training and regularlyupgrading s+ills to benefit people connected to Hair. ,his practice willgo global soon

Hair is Jawed Habib style with fun*



TRANSACTION PROCESSING SYSTEM

' TRANSACTION PROCESSING SYSTEM collects and stores

data about transactions and sometimes controls decisions made as part of a transaction . ,he transaction is the acti%ity that changesstored data e5amples of such an acti%ity would be using a credit cardma+ing a reser%ation or ma+ing a cash withdrawal at an ',3.,6"can be of two types 7', H ,I30 and 0'# ,I30 ,6".

Processing in a atc!

,ransactions may be collected and processed as in batch processing. Itwill be collected and later updated as a batch when it9s con%enient or economical to process them.

Processing in rea"#ti$e

,his is the immediate processing of data. It pro%ides instantconfirmation of a transaction. It may in%ol%e a large number of userswho are simultaneously performing transactions which change data.



TPS IN BEAUTY SALONSIn beauty salons scheduling is important and difficult when a client

is using multiple independent %endors who pay :rent; to operate andshould recei%e all moneys charged from a client (%endors for e5ample a colorist a hair cutter and a manicurist). ,ypically a clientwill want to schedule appointments se<uentially.

In earlier time and in the current scenario also for the small salonsthey use paper calendar boo+s to :bloc+ out; scheduled time. "uchsystems are not able to optimi1e a schedule to meet the needs listed

pre%iously and are infle5ible while offering no reporting capabilities.

' need e5ists to trac+ client preferences purchases and schedulingand to tie them to the scheduling system. ustomers and merchantsneed a system to pro%ide a single transaction in which multiple%endors are credited. ,he system needs to be able to accommodatemultiple payment means. ,he system needs to be able to credit aclient from multiple merchant accounts for a refund. $hen merchantswor+ within a salon a system that credits the salon9s merchantaccount and then pays to the merchant account results in e5tra creditcard processing fees being charged compared to a single transaction

,herefore the transaction in case of a beauty salon li+e Jawed Habiband other small and big salons could be customer data comprising of their appointments and payments made by them also it includestransactions related with payment to staff . =or all this a salon mustre<uired an information system which can record all this data in a

se<uential manner. If we tal+ about 0'# ,I30 the informationsystem will capture all data in the real time as and when it occurs process the information of transactions immediately but in contrast if we tal+ about 7', H ,I30 the information of transactions would bedone o%er a period of time.



DECISION SUPPORT SYSTEM

>ecision support systems (>"") are interacti%e software based systems

intended to help managers in decision ma+ing by accessing large %olumes of information generated from %arious related information systems in%ol%ed inorgani1ational business processes such as office automation systemtransaction processing system etc.

>"" uses the summary information e5ceptions patterns and trends using theanalytical models. ' decision support system helps in decision ma+ing butdoes not necessarily gi%e a decision itself. ,he decision ma+ers compile usefulinformation from raw data documents personal +nowledge and2or businessmodels to identify and sol%e problems and ma+e decisions.

"o in our type of business the decision is mainly dependent on the %endor wehire for our saloon. ,6" help in pro%iding data that at what time or in which

period the customer %isit more in saloon so at that time we hire most%endor to pro%ide <uic+ and better ser%ice to our customer & we are able to increase thegoodwill of our saloon. =rom ,6" we may also ta+e decision about in whatform the customer pay us fees for the ser%ices we gi%e. It is useful for us to+now us more aware about our customer. 'nd lastly we are able to +now which%endor is doing good so as to gi%e incenti%e to him and ma+e them wor+ withmore efficiency. >"" helps in ta+ing decision based on ,6". Here also we areable to drew many decision which will help our business to grew i.e

-. how many %endor to hire & when



. mode of payment customer used to pay

. ?udging the performance of employees4. help in gi%ing e5tra benefits to the employees who wor+ more efficiently and

effecti%ely.

MANAGEMENT IN%ORMATIONSYSTEM

' $anage$ent in&or$ation s'ste$ (MIS ) is a computeri1eddatabase of financial in&or$ation organi1ed and programmed in sucha way that it produces regular reports on operations for e%ery le%elof $anage$ent in a company. It is usually also possible to obtainspecial reports from the s'ste$ easily .



E(ECUTI)E SUPPORT SYSTEME*ec+ti,e S+--ort S'ste$ (0"") is a reporting tool (software) that

allows you to turn your organi1ation9s data into useful summari1edreports.

jawed habbib mis (1)

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