jason alexander

JASON ALEXANDER8312 IH-35 North #196. • Austin, TX [email protected] • (737) 932-5674

Dear prospective employer,

Enclosed is my résumé for your review. I am confident that my extensive experience in restaurant management would serve as an asset in the position of (Position Title) for (Name of Company).

Currently I am the kitchen manager at Applebees in south Austin. In this position, I am directly responsible for kitchen and inventory oversight and reporting, food safety, facility maintenance, staff training and development, and guest satisfaction. As my résumé demonstrates, I am extremely competent in juggling multiple priorities simultaneously. A high energy level, combined with strong people skills, dedication, and good business sense, contribute to success in whatever challenges I tackle. My greatest asset is my ability to motivate and create team spirit in individuals at all levels, while understanding when to delegate and how to manage multiple competing deadlines.

Highlights of my background include:

+ Accumulative of 15 years in Restaurant and food service industry

Certification in Hotel and Restaurant Management from Penn Foster University Online.

Expertise in staff training, development, coaching, and mentoring, including training management trainees, resulting in enhanced overall team productivity.

Receipt of recognition for accomplishment by store/company management

Over 5 years of salary management experience with Applebees.

My restaurant management experience has thus far been diverse, and I welcome each new challenge as potential for advancement. I have also spent considerable time as the FOH manager, BOH manager and Bar manager. I have managed full time at three of the seven Austin locations, which demonstrates my willingness and ability to change locations and fulfill the needs of my district. Presently I am poised to excel in an opportunity that would allow me to make high-level contributions to an organization in a management position.

A resume can only provide an introduction. I look forward to the opportunity to meet with you to review your company’s goals and how my skills and talents meet the needs of (Company Name). Also, please note I am prepared to travel and/or relocate it the position requires it. Within the next week, I will contact your office to see whether you are scheduling interviews or need additional information.

Sincerely,

Jason Alexander

Enclosure

JASON ALEXANDER8312 IH-35 North #196. • Austin, TX [email protected] • (737) 932-5674

RESTAURANT MANAGER

General Operations • Front & Back of House • Team Training & Leadership

Dynamic, top-performing food service manager offering diversified general management experience in high-volume operations. Catalyst for growth and transformation through focus on staff development, operational excellence, and customer satisfaction, with consistent success in increasing service standards, quality, and profitability. Respond rapidly and appropriately to changing circumstances.

CORE COMPETENCIES

• Menu Planning / Pricing• Customer Retention• Cross-Functional Team Training• Engineering & Maintenance

• Quality Improvement• Banquet Service• Food Sanitation Practices• Hospitality Accounting

• Safety Compliance• Revenue Projections• Inventory Control • Staff Supervision

PROFESSIONAL EXPERIENCE

Assistant ManagerApplebees - Austin, TXMarch 2010 to Present

Responsibilities Have performed all relevant duties as FOH, BOH and bar manager. I have been assigned full time to 3 different locations in the District as needed. Have been directly responsible for all operations involving FOH and BOH. From marketing and outside sales and fund raising events, all training process' and administrative duties. Such as scheduling, labor control and forecasting. Currently am the kitchen manager at the William Cannon location in south Austin. Directly responsible for food cost and inventory

control as well as staff scheduling, hiring and training. Constant focus on Ecosure readiness and brand assesment inspections. Accomplishments Worked on management teams at each location that improved sales and managed budgets to meet all company requirements for quarterly bonus'. Three bonus' attained in 2014 alone. I have had crucial impact on staff retention, due to my ability to lead effectively, delegate appropriately and staff empowerment and overall training. Skills Used Team leadership and training. Process and procedure development within the store. Inventory control. Product loss and growth analysis and troubleshooting. Marketing and Guest satisfaction. Event coordination such as fundraisers, live music events, club style events and UFC events. Hiring, scheduling and training of FOH and BOH staff. Daily operational management such as cost and labor control through coaching and daily habit forming. Maintenance and facility management. Purchasing and budget management and analysis. Vendor and purveyor relations. Food quality inspection. And many other skills that are needed each and every day in all Restaurant operations both front and back of house.

APPLEBEES – Austin, TX Feb 2008–2010

Cook/Server/Manager

Transfer from OK, cook, server to manager since ******.

Collaborate with co-workers to meet company operating and financial goals, resulting in consistently high levels of quality and speed of production and service, efficiency and cleanliness, leading to customer loyalty and staff satisfaction. Consistently adhere to proper plate presentation, recipe standards, and quality of food standards. Train and coach new staff. Serve as receiving clerk, communicating with vendors and food purveyor representatives to insure food order is correctly delivered. Assist in keeping records. Oversee inventory and track stock, advising managers of inventory requirements.

Key Achievements:

Implemented new line check system and checklist, ensuring proper on line stock levels during each shift. Assisted with the development of new product storage procedures and staff training procedures.

Received employee award for exceptional attendance and job performance. Received the “Applestar” silver/gold, monthly award for excellent job performance and employee of the year.

Managed ***all areas, kitchen, front/back, bar

APPLEBEES – Midwest City, OK Oct 12, 2006–Feb 2008

Cook

Recruited to rotate between fry cook, grill cook, broiler cook positions.

Collaborate with co-workers to meet company operating and financial goals, resulting in consistently high levels of quality and speed of production and service, efficiency and cleanliness, leading to customer loyalty and staff satisfaction. Consistently adhere to proper plate presentation, recipe standards, and quality of food standards. Train and coach new staff. Serve as receiving clerk, communicating with vendors and food purveyor representatives to insure food order is correctly delivered. Assist in keeping records. Oversee inventory and track stock, advising managers of inventory requirements.

Key Achievements:

Implemented new line check system and checklist, ensuring proper on line stock levels during each shift. Assisted with the development of new product storage procedures and staff training procedures.

Received employee award for exceptional attendance and job performance. Received the “Applestar” monthly award for excellent job performance.

Assisted with the development of new product storage procedures and staff training procedures.

WINGHOUSE – Palm Harbor, FL Sept. 2005–Sept. 2006

Cook, Expediter, Trainer

Served in combination position of fry cook, grill cook, prep cook, and staff and management trainee trainer.

Managed and oversaw food preparation through developing and maintaining solid routines, tracking waste and food costs, and emphasizing cleanliness, sanitation, and safety. Cooked, portioned, arranged, and garnished food. Inspected and cleaned food preparation and serving areas to ensure observance of safe, sanitary food-handling practices. Inventoried supplies, maintaining product freshness and rotation. Trained new cooks and management trainees.

Key Achievements:

Recognized for high levels of productivity and reliability.

Served as the official translator for Spanish-speaking kitchen staff when issues arose.

HARTE-HANKS – Clearwater, FL July, 2004–Sept, 2005

Telemarketing Representative

Hired to cold-call prospective customers to generate interest in refinancing mortgage loans.

Contacted potential customers over the telephone to produce leads for H&R block loan officers. Delivered prepared sales talks, reading from scripts describing products and services, to solicit the interest of potential customers, and answered questions. Obtained and entered into a computer customer contact information and recorded reactions of prospects contacted.

Key Achievements:

Assisted in training and retraining employees on current procedures and processes.

Successfully adjusted sales scripts to better target the needs and interests of specific individuals.

EDUCATION AND CREDENTIALS

Certification – Hotel and Restaurant Management • Penn Foster University OnlineCoursework included Managing People, Marketing & Sales, Cost Controls,

Legal Aspects & Insurance, Purchasing & Storage, Banquet Services,Menu Planning, Food Preparation, Sanitation, Equipment & Accounting

IN CONCLUSION

I am looking for a management position with a flourishing and growing company. One that can provide better or comparable salary coupled with an improvement in quality of life. I have a wife and two boys that are in sports year around and no other family members to help. So quality of life is a huge factor for me. I thrive and excel in any system once I am trained within that system. I have no particular connection to any one way of managing or accomplishing a goal. If there is a system in place, I will learn it, buy into it and succeed within it as well as train and coach my staff how to succeed within that system. My management style is a mixture of all. I like to empower my staff to become active members in solving problems and other initiatives. I am definitely exceptional at Manager to staff relations and morale boosting. At the same time I am direct when appropriate but I make sure that all directives laid out to my staff come with the support of operational reasoning and knowledge and not just order giving. I teach as I manage at all times and set a goal for each and every staff member according to their strengths. Restaurant management runs in my family and I grew up in this industry. It is a passion that I have regardless of any outside incentive. I will succeed at a high level at any management position once trained properly within the system. Thank you for considering me.

Sincerely,

Jason G. Alexander

jason alexander

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