January 24, 2018

DOING MORE. DOING IT BETTER. DOING IT NOW.Beth Townsend, Director

Job seeker Kathy came into the IowaWORKS

Center in Dubuque after being unemployed for one

month. She built confidence in her skills and direction

after working with Workforce Advisor Ellie Heitritter and

other staff.

Kathy received assistance in the online application

process for a position at ABM Janitorial Services, where

she was eventually offered a position. Just two days after

starting full-time, she was selected to begin a 60-day

training for a site supervisor role. IowaWORKS

SUCCESS STORY

BETH TOWNSEND

APPOINTED BY GOV. BRANSTADConfirmed by Iowa Senate unanimously March 24, 2015

FORMER DIRECTOR OF THE IOWA CIVIL RIGHTS COMMISSIONCivil Rights & employment lawyer represented individuals before federal and state jurisdictions, including the United States Supreme Court, the Eighth Circuit Court of Appeals and Iowa Supreme Court

AIR FORCE RESERVERetired as a Lieutenant Colonel after 21 years of active and reserve duty

COLLEGE DEGREEB.S. Business Administration, University of Nebraska – Kearney; J.D., University of Nebraska

COMMITTEESNASWA Veterans Affairs Committee Chair, EPIC Corporate Challenge Co-Chair, Future Ready Iowa Alliance Agency Lead

DIRECTOR

MYRON LINNDeputy DirectorLegislative Liaison

JOINED IWD IN OCTOBER 2016

PRIVATE SECTOR EXPERIENCEHeld leadership and government relations positions at Pella Corporation; taught high school math and physics

BOARD EXPERIENCEPast board chair for Iowa Association of Business and Industry and Iowa Taxpayers Association

ARMY NATIONAL GUARD & ARMY RESERVERetired as a Lieutenant Colonel after 25 years of service

COLLEGE DEGREE B.S. Mathematics and Physics, University of Northern IowaM.S. Mathematics, University of Northern Iowa

APPOINTED BY GOV. BRANSTADConfirmed by Iowa Senate May of 2011

FORMER IOWA SECRETARY OF STATE AND POLK COUNTY AUDITOR/COMMISSIONER OF ELECTIONSReceived “Distinguished Service Award” from the National Federation of the Blind of Iowa in 2008 for ensuring all blind Iowans have access to an accessible voting machine

COLLEGE DEGREE B.A. Drake University

MICHAEL MAUROLabor CommissionerDivision of Labor

JOE CORTESE IICommissionerWorkers’ Compensation

APPOINTED BY GOV. BRANSTADConfirmed by Iowa Senate April of 2015

FORMER PRIVATE PRACTICE ATTORNEYSpent 34 years with the Huber Law Firm in West Des Moines specializing in workers’ compensation and personal injury law

COLLEGE DEGREESB.A. Journalism, History, and Physical Science, Indiana University; J.D., Drake University

RYAN WESTDivision Administrator

JOINED IWD IN JUNE 2009Served in the Claims Bureau where he oversaw claims processing, training, adjudication and customer service

UNITED STATES NAVY VETERANWorked as a Flight Deck Director on the aircraft carrier U.S.S. Abraham Lincoln, where he was responsible for more than 10,000 launch and recovery missions

NATIONAL UNEMPLOYMENT INSURANCE COMMITTEEVice Chair of the Integrity Center Steering Committee for the National Association of State Workforce Agencies

COLLEGE DEGREEB.A. Business Management, Simpson College

Division Administrator

CATHY ROSS

JOINED IWD IN JANUARY 2016

FORMER IT CONSULTANT & BUSINESS OWNERAs a consultant, responsible for IT strategic planning and project management services. Previously, was the president and co-owner of an Iowa based technology company

COLLEGE DEGREEB.A. Marketing, Iowa State University

Iowa

Workforce Development

A D M I N I S T R AT I V E R U L E S

Updates

IWD is maintaining a standing Administrative Rules Review committee to continually review and improve our rules to meet the Governor's goal of smarter, more efficient agency operations.

MORE THAN

175PROPOSED RULE CHANGES

APPEARED BEFORE THE ARRC

7 TIMES

M O D E R N I Z AT I O N

InitiativesFEBRUARY

20184TH QUARTER

20183RD QUARTER

2018DECEMBER

2018DECEMBER

2020

Labor Services

WorkforceServices

Unemployment Insurance Employer & Claimant Portals

Workers’ Compensation Claims & Appeals

Unemployment Insurance Tax & Benefits Systems

Document Processing Updated scanning utilities Implemented intelligent

document capturing increasing accuracy and reducing data validation timelines

Management 2017 (Month completed?) Transitioned from six independent

document repositories to single enterprise approach

Migrated 42 million documents Unemployment Insurance Benefit Accounting

Implemented "true" general ledger accounting software increasing claims overpayment detection, collecting fraud and non-fraud debt

MODERNIZATION INITIATIVES COMPLETED

3,67822,48315,06263,736

3,259

New Business Contacts(In person or phone only)

Referred to Digital Literacy Training

Referred to HSED (High School Equivalency Diploma)

Iowans trained in IowaWORKS Centers

Iowans provided additional training

IowaWORKS

Center Statistics

Information from July 2016 to June 2017

U N E M P L O Y M E N T I N S U R A N C E

Misclassification

DATA BASED ON STATE FISCAL YEAR

MISCLASSIFIED WORKERS

3432016

1,7972017

TOTAL UNREPORTED WAGES

$30,593,9622017

2016 $19,611,451

U N E M P L O Y M E N T I N S U R A N C E

Fraud & Overpayment

DATA BASED ON STATE FISCAL YEAR

FRAUD CASES

10,9182016

2015 11,307

4,7882017

FRAUD DEBT ESTABLISHED

$6,396,2942015

$6,261,6962016

$3,494,6042017

IMPROPER PAYMENT

7.8%2016

2015 11.9%

7.6%2017

AVERAGE FRAUD OVERPAYMENT

$573.532016

2015 $565.69

$729.872017

Des Moines IowaWORKS

Move200 Army Post RoadDes Moines, IA 50315

OPEN HOUSE AND RIBBON CUTTING

Wednesday, February 218 a.m. – 9:30 a.m.

2.8%December 2017

I O WA

Unemployment Rate

66,889UNEMPLOYED PERSONS IN 2016

Source: Local Area Unemployment Statistics, BLS

61,721UNEMPLOYED PERSONS IN 2015

3.6%2015 AVERAGE

UNEMPLOYMENT RATE

3.9%2016 AVERAGE

UNEMPLOYMENT RATE

CURRENT UNEMPLOYMENT RATE

L A B O R M A R K E T

Information

www.iowalmi.gov

881127

1,4618,4804,273

Active Registered Apprenticeship Programs

Number of New Registered Apprenticeship Programs

Total Number of Apprentices who Completed Registered Apprenticeship Programs

Total Number of Active Apprentices

Number of New Registered Apprentices added since October 1, 2016

R E G I S T E R E D

Apprenticeship

Iowa Statistics as of January 2018

16 - 24 25 - 54 55+

312TOTAL REGISTERED APPRENTICES

NEW REGISTERED APPRENTICESHIP PROGRAMS CREATED

NUMBER OF PROGRAMS EXPANDED

R E G I S T E R E D A P P R E N T I C E S H I P

EXPANSION GRANT

MALE91% 9%

FEMALE

AGES OF REGISTERED APPRENTICES

HISPANIC

VETERANS56

BLACK/AFRICAN AMERICAN

210

4%23%

H O M E B A S E I O WA

By the Numbers

In April 2017, HBI launched the “find a veteran” online feature

H O M E B A S E I O WA

Success Story

Brent, a Marine Corps veteran, was running into snags in his job search until receiving assistance from Veteran Representative Jeff Fischer.

Jeff helped Brent rewrite his resume and worked with Business Marketing Specialist Mace Huffman to upload it onto the Home Base Iowa site.

Shortly thereafter, Brent interviewed with Prudential Financial and was hired at a starting salary of $60,000 with an annual 9 percent bonus.

"I was thrilled how quickly everything happened," Brett said, after accepting the offer.

GET YOUR

FUTURE READY

FUTURE READY IOWA

Goal

70%of Iowa’s workforce will have post-secondary education,

training or a credential of value by

2025

Iowa’s Jobs by Skill Level, 2016

High-Skill Middle-Skill Low-Skill

53%

34%

13%

Source: 2016 Occupational Employment Statistics, Labor Market Information Division, Iowa Workforce Development

P R O J E C T E D

Skills Gap

53%A R E M I D D L E - S K I L L J O B S

1. Establish Future Ready Iowa Last Dollar Scholarship and Iowa Grant Program to help more Iowans secure high-demand jobs.

2. Develop Future Ready Iowa Employer Innovation Fund to create private/public partnerships that accelerate the regional workforce talent pipeline.

3. Expand high-quality, work-based learning experiences to all students.

4. Identify early academic approaches that effectively prepare all students for a changing world.

5. Engage the business community, education and all workforce stakeholder in a local employment strategy.

F U T U R E R E A D Y I O WA

Alliance Recommendations

FUTURE READY IOWA

Listening Tours

Membership Structure Transition

Board now consists of:• 17 Business Representatives (increased by 13)• 4 Labor Organizations (no change)• 2 Community-based Organizations (increased by 1)• 1 Registered Apprenticeship Program (increased by 1)• 5 Local and State Elected Officials (increased by 5)• 4 State Agency Core Partners (increased by 4)• 13 Nonvoting members (decreased by 3)

VOTING MEMBERS

33NON-VOTING MEMBERS

13

JOHN KROGMANChair, Connect-a-Dock, Inc.

JAN MILLER-STRAUBVice-Chair, The Straub Company

STATE WORKFORCE

Development Board

STATE WORKFORCE

Development BoardVoting Board Members include:• Governor Kim Reynolds• State Senator Jake Chapman• State Representative Dave Deyoe• Director Ryan Wise, Department of Education• Administrator David Mitchell, Iowa Vocational Rehabilitation

Services• Director Emily Wharton, Department for the Blind• Director Beth Townsend, Iowa Workforce Development

Non-Voting Board Members include:• State Senator William Dotzler• State Representative Kirsten Running-Marquardt

Board Standing Committees:• Minority Unemployment

and Outreach• Youth• Disability Access• Offender Reentry• Realignment Committee

Goal: Reduce unemployment rate in minority communities by five percent in five years

Develop strategic plan to address minority unemployment that aligns with and supports Future Ready Iowa Alliance recommendations

Standing Committee of the State Workforce Board

M I N O R I T Y U N E M P L O Y M E N T &

Outreach Standing Committee

Pilot Counties: • Black Hawk • Dubuque• Polk• Pottawattamie

BARRIERS IDENTIFIED THROUGH

Listening Tours

• Childcare

• Criminal

Background

• Education

• Language

• Racism

• Soft Skills

• Transportation

Top barriers identified:

MINORITY UNEMPLOYMENT &

Outreach Standing Committee

More than 300 Iowans participated in one of the 15 Listening Tour Sessions held across the pilot counties.

Listening Tour sessions have also been held in four state correctional facilities including: • Mitchellville• Newton• Fort Dodge• Rockwell City

O F F E N D E R & E X - O F F E N D E R

Reentry Standing Committee

Goal: Align and increase efforts by state and local entities to give offenders and ex-offenders a more robust opportunity to find and maintain self-sustaining employment upon/after release. This will help them successfully reenter their communities and reduce recidivism

Work Groups: Employer Engagement, Reentry Process, and Ex-Offenders in Communities

Standing Committee of the State Workforce Board

O F F E N D E R & E X - O F F E N D E R

Reentry Standing Committee

Goals:

Ensure that Iowa’s workforce development system meets all accessibility requirements under the law

Increase accessibility for individuals with disabilities to programs, services, and activities

Continuously improve for individual with disabilities the provision of services

Improve opportunity for individuals with disabilities in competitive integrated employment

Standing Committee of the State Workforce Board

D I S A B I L I T Y

Access Standing Committee

ADA Physical Accessibility Assessments:

With guidance from the State Committee, local committees have completed reviews at all of the IowaWORKS field offices except for Des Moines (due to recent move)

Statewide Disability Access Initiative

D I S A B I L I T Y

Access Standing Committee

Focus Groups: With guidance from the State Committee, local committees

have completed for 13 IowaWORKS field offices

Realignment COMMITTEE

• DOL Mandate: Because of WIOA requirements and limited federal funding, Iowa must reduce local workforce areas from 15

• Committee gathering information and reviewing multiple scenarios, including reduced federal funding

• Goal is to begin implementation in FY19 after State Workforce Development Board approval

Realignment COMMITTEE

• 16 members, including representatives of local workforce development boards, business, state agencies, and four legislators:

• Sen. Chapman

• Sen. Dotzler

• Rep. Deyoe

• Rep. Running-Marquardt

Realignment COMMITTEE

• Realignment is needed to meet federal WIOA requirements for local area governance and administration

• Realignment will not result in the closure of any IowaWORKS field offices

• Federal and state funding will dictate the number of IowaWORKS field offices

• IWD’s No. 1 Priority: Maximize the amount of federal funding available for programs for Iowans

Budget

80% 20%

Federal Funding State Funding

I W D F E D E R A L

Funding Patterns (in Millions)

$100,000,000

$110,000,000

$120,000,000

$130,000,000

$140,000,000

$150,000,000

FY 2012 FY 2013 FY 2014 FY 2015 FY 2016 FY 2017

Federal Funding Pattern

FederalFundingPattern

$22,000,000

$24,000,000

$26,000,000

$28,000,000

FY 2014 FY 2015 FY 2016 FY 2017 FY 2018

Baseline Grant

BaselineGrant

Governor’s Recommendations

FY2019

Total General Fund Budget Dollars: $16,250,544

2018 LEGISLATIVE

Initiatives1. Future Ready Iowa Act

2. Add statutory language expressly authorizing IWD to conduct criminal history checks for employees and contractors with access to Federal tax information

3. Change effect of UI Benefits Fraud or Misrepresentation on Eligibility and Offset

4. Eliminate the minimum wage qualification threshold definition

5. Add UI Tax bond requirement for reimbursable employers

6. Change qualified retirement plan deductibility for UI benefits to apply only to 100% employer contribution plans.

7. Change vacation deductibility for UI benefits to apply only to the first five workdays after separation of employment

8. Change language on notice of UI appeal hearing

9. Amend Iowa Code for conformity with the Workforce Innovation and Opportunity Act (WIOA)

10. Legislative authorization to use federal funds for UI system modernization

Last week, the IowaWORKS office in Carroll received a thank you note

from Mark, a job seeker who recently accepted a production

supervisor position with Carroll Smithfield. Since getting laid off in

June, Mark had been in the Carroll office on a near daily basis.

He worked with Lisa Smith to transform his resume from

chronological to functional. He also benefited from on-site mock

interviews. “I learned from staff members how to keep responses

short, sweet and focused,” Mark said.

After 13 weeks of searching for a new position, Mark accepted a job.

“Every person, regardless of how they dress, color of skin, or level of

education who enters through the door is greeted with sincere

enthusiasm,” he said. “Their compassion, empathy and servant

attitude has been an inspiration for me and I will incorporate it in my

leadership style.”

IowaWORKS

SUCCESS STORY

AMUSEMENT RIDE INSPECTIONSInspections = 2,930

ATHLETIC COMMISSIONIssued = 78

ASBESTOS PERMIT & LICENSINGLicenses Issued = 1,804 Permits Issued = 98

BOILER INSPECTIONState Inspections = 3,948 Private Inspections = 24,216 Total Inspections = 28,164

CONTRACTOR REGISTRATIONRegistrations Issued = 14,439Citations Issued = 649

SECOND INJURY FUNDAmount Collected = $620,986.98

CHILD LABOR & WAGE ENFORCEMENTWage Payment ProgramWage Claims Received = 533Wage Claims Settled =588

Child Labor ProgramClaims Closed = 74Work Permits Issued = 6,020

ELEVATOR INSPECTIONAnnual Inspections =7,530Other Inspections = 1,3963rd Party Inspections = 2,2013rd Party Re-Inspections = 421

IOWA OSHA CONSULTATIONVoluntary Protection Program (VPP) Active Facilities = 39Inactive Facilities = 2New Facilities = 0

Numbers Listed for Fiscal Year 2017

LABORD I V I S I O N

IOWA OSHA CONSULTATIONConsultation ActivitiesEducation Seminars = 166Ten-Hour Classes = 11Attendance = 326Consultations Conducted = 359Employees Covered = 38,375Serious Hazards Identified = 1,273

IOWA OSHA ENFORCEMENTInspectionsFatality/Catastrophe Inspections = 26Complaint Inspections = 203Programmed Inspections = 289Referral Inspections = 190Follow-Up Inspections =6Other Related Inspections = 78Total Inspections = 792

IOWA OSHA ENFORCEMENTViolations IssuedSerious Violations = 807Willful Violations =0Repeat Violations = 10Other Violations = 372Failure To Abate Violations = 4Total Violations = 1,193

Penalties ProposedSerious Penalties = $1,394,655Willful Penalties = 0Repeat Penalties = $62,100Other Penalties = $278,543Failure To Abate Penalties = $23,000Total Penalties = $1,758,298

Numbers Listed for Fiscal Year 2017

LABORD I V I S I O N

Every year, approximately 20,000 First Reports of Injury are received and processed by IDWC

Fiscal Year 2017 updates:

• There were 484 litigated cases that actually went to trial before Deputy Commissioners. Following every trial, the Deputy Commissioner who hears the case writes an Arbitration Decision

• There were 5,147 Petitions filed for work-related injuries which became litigated cases. This was an increase of nearly 20 percent over fiscal year 2016, during which 4,330 petitions were filed.

Workers’ CompensationD I V I S I O N

• A total of 5,155 litigated cases were settled, with settlement documents individually reviewed and approved for each case

• IDWC received and processed 742 Petitions for Alternate Medical Care, which are expedited proceedings contesting the selection of medical care for work-related injuries

• Workers’ Compensation Commissioner issued 160 appeal decisions in litigated cases, which is an average of slightly more than 13 appeal decisions per month

Workers’ CompensationD I V I S I O N

DOING MORE. DOING IT BETTER.

DOING IT NOW.