january 2014 overview of open suny. | 1 why open suny? what is open suny? what was the path to...

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January 2014 Overview of Open SUNY

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January 2014

Overview of Open SUNY

| 2

Why Open SUNY?

What is Open SUNY?

What was the path to design Open SUNY?

How can Open SUNY support faculty?

What is the path ahead?

| 3

Just in New York, there are millions of individuals who need access to high-

quality higher education

SOURCE: National Center for Education Statistics, Current Population Survey

Underserved adults

High school students

Potential target student populations in New York State

Juniors and seniors in NYS 0.39 M

6.9 MAt least a high school education, but no college degree

4.2 MAssociate’s or bachelor’s degree

0.86 MOther NYS college students

Current SUNY students 0.46 MCurrently enrolled students

Millions more potential students in other states and around the world

| 4

Access to and completion of higher education shapes the lives of individuals,

economies, and societies

Source: CollegeBoard Advocacy & Policy Center report Education Pays 2010: The Benefits of Higher Education for Individuals and Society; National Center for Education Statistics, Current Population Survey

~2 X Unemployment rate of individuals without any college experience versus those with a bachelor’s degree

~300% Poverty rate for high school graduates relative to poverty rate for bachelor’s degree recipients

24%Percent difference in those reporting they “understand quite a bit about the political issues facing our country” between bachelor’s degree recipients and high school graduates

| 5

I wish all my professors had been as effective at teaching online as the best of them – I feel like I

would have learned more…

SUCCESS

ACCESS

I’m not sure what online degrees SUNY offers / it is hard to find the right

program for me

Students face real challenges that impact access, completion, and success… challenges that better online-

enabled education from SUNY institutions can solve

I need some extra help to make online work for me.

COMPLETION

The degree I want isn’t offered online by any SUNY institution

ACCESS

COMPLETION

I need to take courses from another SUNY school at a distance…

COMPLETION

It will be tough for me to finish my degree because of the costs (e.g., textbooks)

SUCCESS

I want to combine the flexibility of online and hands-on learning

opportunities

SOURCE: Student focus groups and surveys; Regional Engagement Sessions; interviews with campus staff

| 6

At the same time, online education is rapidly and substantially changing the higher education landscape

1 Babson Survey Research Group and the College Board, “Changing Course: Ten Years of Tracking Online Education in the United States”2 Babson Survey Research Group and the College Board, “Changing Course: Ten Years of Tracking Online Education in the United States”3 Babson Survey Research Group and the College Board, “Changing Course: Ten Years of Tracking Online Education in the United States”4 http://www.insidehighered.com/news/2013/05/14/georgia-tech-and-udacity-roll-out-massive-new-low-cost-degree-program

~$7,000 Cost of the new online M.S. in Computer Science from Georgia Tech1

>30%Percent of students enrolled in higher education in the U.S. also enrolled in at least one online course2

69% Chief academic leaders that say that online learning is critical to their long-term strategy3

~20% Yearly growth rate of students enrolled in at least one online course over the last decade

| 7Source: 2013 State of the University Address: College Is Worth It, January 15, 2013; Interim Report of the Chancellor’s Online Education Advisory Team, December 2012; SUNY Board Outlines Implementation of Open SUNY, March 19, 2013

Open SUNY aims to provide students with the nation’s leading online learning experience. Open SUNY aims to draw on the Power of SUNY and support campuses and faculty to:

▪ Dramatically expand access to higher education

▪ Raise completion rates

▪ Prepare students for success in their lives and careers, and contribute to the economic success of New York State and beyond

SUNY must respond by working together to raise the bar on our online-enabled education efforts.

Open SUNY is our common response

Open SUNY Vision

| 8

Why Open SUNY?

What is Open SUNY?

What was the path to design Open SUNY?

How can Open SUNY support faculty?

What is the path ahead?

| 9

What is Open SUNY?

A cross-system collaboration to create initiatives and services that support campuses and faculty in enhancing online-enabled education to improve student access, completion and success

Open SUNY WILL…

▪ Be a set of initiatives and services

▪ Enhance our joint capabilities and offerings in online-enabled education

▪ Acknowledge and build upon successes and ongoing efforts of your campuses

▪ Provide attractive opportunities for campuses while respecting their autonomy

Open SUNY WILL NOT…

▪ Be a new campus or serve as a degree-granting entity

▪ Change the authorities of Presidents or other campus leaders

▪ Alter, undermine, circumvent or otherwise change existing governance processes or models

▪ Establish a set of mandates for campuses or faculty to conduct online education

| 10

Myths about Open SUNY

1. “Open SUNY will try to remove faculty control of the curriculum and modify academic standards.”

2. “Open SUNY and online education is a smokescreen for job cuts.”

3. “Open SUNY will force our faculty to accept credits…from other SUNY institutions…from MOOCs…from PLAs that we do not think provide the level of learning / rigor we demand.”

4. “Open SUNY is all about seamless transfer.”

5. “Open SUNY and efforts to expand online-enabled learning risk my / my colleagues’ critical intellectual property.”

6. “All faculty will be forced to teach online.”

7. “Open SUNY will turn teaching into a cookie-cutter process, forcing standardization.”

There are a number of myths about Open SUNY

| 11

Campus and system-wide

initiatives andsupportsStudent

supports

24/7 servicehotline

Onlineacademictutoring

Libraryand open

educationalresources

Studentcomputerprogram

Academicinitiatives

Lab fornew modelsin teaching

and learning

Affordablebroadband

for NYS

IT enablers

Revenueandcost

models

Legal andcompliance

policies

Universalsign-on

Onlinereadiness

assessment

Policyarchitecture

Open SUNY

NY State

SUNY

Prior learning

assessment

High-needsdisciplines

Generaleducation

SignatureSUNY

programs

Skillremediation

Workforcedevelopment

Offeringspowered by

Open SUNY +

Open SUNYinfrastructure

Educationalresources

Competency-based

learning

Credit-bearing

third-partycontent

Open SUNYGlobal

ePortfolio

Open-SUNY.edunavigator

Creditsand financialaid acrosscampuses

Studentserviceshotline

Experientiallearning

Explorationcourse

Studentonline

experience

Faculty supports

Research&

innovation

Facultyprofessionaldevelopment

in onlineeducation

CoursesupportsCommunity

of practice Competencydevelopment

Open SUNYLearning

Commons

24/7 servicehotline

Institutionalpathways &readiness

Open SUNY: Our digital DNAEmerging Open SUNY initiatives

= Not operational in Jan 2014

Studentconcierge

Potentialstudents

Identification& verification

Monitoringand

continuousimprovement

Stakeholderengagement

and commun-ications

Fundersand

partners

CompleteSUNY

| 12

Degrees powered by Open SUNY + will have a series of distinctive elements

SOURCE: McKinsey

“Provided McKinsey team members of extraordinary talent.”

“Give every ounce of energy for our success. Do you sleep?”

“Powerful that you have the ability to work from the Director to the junior analyst.”

“Invaluable coaches to our senior leaders and team members.”

Student supports

Degrees powered by Open SUNY +

Faculty supports

• Highlighted on Open SUNY Navigator

• Personal Concierge

• 24/7 Help Desk

• Online Academic Tutoring

• Experiential Learning

• Industry-Leading Teaching Practices

• 24/7 Help Desk

• Preferred access to faculty center

• Course development supports including:

• Instructional designer• Multimedia specialist• Librarians

• Expanded tools for integration with the Learning Management Systems

| 13

The first wave of degrees powered by Open SUNY +includes eight degrees from six campuses

▪ BS in Nursing

▪ MBA

▪ MBA in Health Services Administration

▪ BS in Business, Management, and Economics: Human Resources Management

▪ BS in Science, Mathematics, and Technology: Information Systems

▪ BS in Electrical Engineering

▪ AAS/AS in Tourism Management

▪ AAS in Clinical Laboratory Technologies

| 14

All campuses receive some benefits from Open SUNY…

Open SUNY benefits all campuses, with

degrees powered by Open SUNY + receiving additional supports

Attracting students

Onlinereadiness

assessment

Open-SUNY.edunavigator

Highlighted

Open-SUNY.edunavigator

Engagement:Potentialstudents

Engagement:Potentialstudents

Supportingfaculty Course

supports

Open SUNYLearning

Commons

24/7 servicedesk

Research&

innovation

…with Degrees powered by Open SUNY + receiving additional supports

Enhancing student experience and completion

24/7 servicedesk

Onlineacademictutoring

Studentconcierge

Experientiallearning

Focused support

Experientiallearning

Developing programs and institutional capability

Institutionalpathways &readiness

Priority

Open SUNYinfrastructure

Identification& verification

Institutionalpathways &readiness

Campus goals

Competencydevelopment

Communityof practice

| 15

Why Open SUNY?

What is Open SUNY?

What was the path to design Open SUNY?

How can Open SUNY support faculty?

What is the path ahead?

| 16

Open SUNY builds on a 20-year track record of introducing innovative ideas, testing and scaling them,

and making them mainstream

1994: Initiated system-wide asynchronous learning network with grants from Sloan Foundation

1995: Launched the first online multi-institutional Learning Management System that scaled to support 40+ institutions

1996: Launched systematic system-wide

online faculty development and online

course design processes

2000: SUNY’s SLN became the second-largest asynchronous learning network in the country

2012: Online faculty developed through SLN surpassed 5,000 mark, along with thousands more developed by campuses

2013: Open SUNY launch challenge, State of University address

2010: Power of SUNY &

Innovative Instruction

Transformation Team

2011: SUNY online students passed the 85K mark. Chancellor’s Advisory Committee on Online Education (part of Getting Down to Business Initiative)

| 17

Open SUNY is being shaped through a rich set of inputs including extensive cross-system involvement

Open SUNYStudent and prospective student perspectives and insights

Cross-system teams and extensive

engagement efforts

Rich history and experience of SUNY

institutions in online-enabled learning

Insights from employers and the higher education industry

| 18

Representatives from across SUNY have been broadly involved in designing and implementing Open SUNY

Translate Open SUNY vision into detailed designJul – Sept 2013

Prepare for January 2014 introduction of Open SUNYOct 2013 – Jan 2014

Prepare to launch Open SUNY at scale in September 2014Feb – Sept 2014

Continue innovating and improving on Open SUNYOct 2014 and beyond

Four groups, with over 20 representatives from different roles and sectors in SUNY▪ Provost Open SUNY Advisory Committee▪ Student experience working group▪ Integrated business case working group▪ Academics and curricula working group

Over a dozen groups, with over 60 representatives from different roles and sectors in SUNY▪ Provost Open SUNY Advisory Committee▪ Academics and curricula working group▪ Student supports project management teams▪ Student supports functional experts▪ Faculty supports project management teams▪ Faculty supports functional teams▪ Faculty supports functional experts▪ Open SUNY partnership functional team▪ Delivery unit project management team▪ Delivery unit functional teams▪ Six campus teams

| 19

Why Open SUNY?

What is Open SUNY?

What was the path to design Open SUNY?

How can Open SUNY support faculty?

What is the path ahead?

| 20

The Open SUNY Center for Online Teaching Excellence will support Fellows with research, competency

development, course support, and community

Open SUNY Center for Online Teaching Excellence Competency developmentB Course supportC

Community of practiceD

Research & innovationA

Research & innovation unit within the center that supports research and experimentation in teaching through:▪ Guiding research

agenda▪ Awarding funding▪ Documenting and

publicizing findings▪ Facilitating connections

and collaboration

Comprehensive training taught by faculty experienced in online education and delivered through workshops, webinars, and graduate-level certified courses, covering:▪ Pedagogical

approaches▪ LMS platforms▪ Education technologies

Support through course development and delivery, provided by a team of:▪ Expert peers acting as

instructional design coaches

▪ Content discovery specialists to help discover content

▪ Multi-media specialists to help create content

A community of peers with strong interconnections enabled by:▪ Online forums powered

by Learning Commons▪ Regular calls, webinars,

and workshops hosted by the center

▪ Annual conferences hosted by research & innovation and competency development

FACULTY SUPPORTS

| 21

Research and Innovation will be guided by an Innovative Instruction Research Council composed

of members from across SUNY

Facilitation of campus-based

contributions

Support for scholarship and communities of

practice

Identification of barriers to instructional collaboration

Identification of pedagogical trends and innovations

Innovative Instruction Research Council

Dissemi-nation of

findings andidentification

of scale-upopportunities

A new Innovative Instruction Research Council, chaired by the SUNY Vice Chancellor and Provost, will help articulate a SUNY-wide innovative instruction research focus and foster collaborative projects that benefit all campuses

AFACULTY SUPPORTS

| 22

A comprehensive set of trainings designed around faculty needs will provide competency development

opportunities

B

New development opportunities Building on existing faculty development format and structure

Fundamentals of online teaching &

learning

Core online competency development

Advanced online

competency development

Online pedagogy

certification

Instructional design

certification

Online teaching

certification

Online-delivered fundamental resources for faculty interested in online education; examples include:▪ Is online education right for me?▪ How does online education differ

from traditional education?

Best-practice structures and formats for core training sets, with each set targeting a unique faculty / course development model. Training content packaged for delivery by experts across SUNY.

Optional courses and workshops available on advanced topics, such as

subject-specific pedagogies, taught through workshops and credited

courses1

Opportunities provided to interested faculty to gain accredited1 certification in online teaching and / or instructional design, with credits awarded for previously received training

1. Accreditation provided through a partner campus

FACULTY SUPPORTS

| 23

Course development support is formalized through a “course development team” that brings together the

required resources

1. The model will apply in most cases excepting those where the Teaching Faculty is itself an Expert in instructional design

Expert ID or

faculty20%

24/7 help desk

Course development team

Teaching Faculty

3

4Multi-media

specialist20%

5

7

Course development1 Course delivery Continuous improvement

Campus director / dean of online learning

Center course support service coordinator

1

2

• Close collaboration between center and campus staff and support teams

• In addition to the faculty, the team includes: • Expert instructional designer or faculty with

instructional design expertise• Multi-media specialist• Librarian with content discovery expertise

• 4-month effort to enhance or develop a course

• 24/7 help desk provided to help with technical issues

Librarian (content

discovery)20%

6

CFACULTY SUPPORTS

| 24

The center fosters a community of practice through explicit actions, as well as through

research, teaching, and support networks

▪ An online community enabled through SUNY Learning Commons, where members can create profiles, connect, share documents, ask questions, and get advice on a wide range of issues

Learning Commons

▪ COTE will keep members fully informed of its services and future road-map, latest events as well as relevant internal and external news

▪ Information will be delivered through the website and through the Commons portal

Communication

▪ Regular research and training events such as conferences, webinars and workshops designed around the various roles and member interests to encourage development of community

Conferences, webinars & workshops

▪ Research collaborations between campuses will be encouraged and prioritized

▪ Course development support will aim to foster inter-campus connections1 within subject areas to enhance system community

Inter-campus research and support networks

1 Inter-campus Instructional Designers will be assigned based on feasibility of resourcing and campus agreements

FACULTY SUPPORTS

D

| 25

Faculty can aspire to roles in the community that align with their interests and needs in online

education

D

1 An instructional design role fulfilled by instructional designers and faculty with the right expertise

FACULTY SUPPORTS

“Interested in online-enabled

education”

“Innovator and/or

researcher

“Expert instructional

designer1”

“Experienced online

practitioner”

“Exemplar, coach, and mentor”

| 26

To learn more about the Open SUNY faculty center and to stay informed about new developments regarding

Open SUNY faculty supports, please visit the website,

1

2

Visit the site to learn more about the center and stay informed

Sign up to join the community of practice–or share with your faculty colleagues

http://commons.suny.edu/facultycenter

FACULTY SUPPORTS

| 27

Why Open SUNY?

What is Open SUNY?

What was the path to design Open SUNY?

How can Open SUNY support faculty?

What is the path ahead?

| 28

Open SUNY was introduced in January, with a launch at scale in September

Translate Open SUNY vision into detailed designJul – Sept 2013

Prepare for January 2014 introduction of Open SUNYOct 2013 – Jan 2014

Prepare to launch Open SUNY at scale in September 2014Feb – Sept 2014

Continue innovating and improving on Open SUNYOct 2014 and beyond

January 2014Introduce Open SUNY to the world and showcase its core principles

In January, Open SUNY was introduced with…

▪ Limited release of high-needs Open SUNY-powered degrees, with dedicated student concierges, guaranteed experiential learning, and dedicated course refresh teams

▪ Website and online degree / course navigator

▪ 24/7 customer service hotline and online tutoring

▪ Establishment of a formal SUNY-wide ecosystem for promoting excellence in online teaching and learning

▪ Initial faculty and IDs designated to fill roles in faculty community

▪ An announcement in anticipation of formal launch in September

| 29

How to get involved

Nominate a degree to become powered by Open SUNY +

Consider launching a new online-enabled program

Sign-up for the community of practice

Engage in a dialogue and share your input

Learn more about Open SUNY!

Apply for an Innovative Instruction Technology Grant

Description

▪ Engage your organization in a dialogue about Open SUNY and how online-enabled education can support your mission and goals

▪ Share your ideas and input at http://commons.suny.edu/opensuny

The path ahead involves you…

▪ Open SUNY main website: http://www.open.suny.edu▪ Open SUNY informational site:

http://commons.suny.edu/opensuny▪ Open SUNY faculty center: http://commons.suny.edu/facultycenter

▪ Sign up, as a faculty member or instructional designer, to join the community of practice at http://commons.suny.edu/facultycenter

▪ Nominate a program you work with to become powered by Open SUNY + in an upcoming application round

▪ Think about bringing a new degree or certificate program online, or creating an online-enabled version of any new program you launch

▪ Learn more about and apply for an innovative instruction technology grant at http://commons.suny.edu/iitg