james, your mobile butler , brochure april 2013
TRANSCRIPT
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Youbba Corporate PresentationApril 2013
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Who are we ?
• Founded in 2013
• 3 best-of-year students informatics join forces to create a start-up with focus on mobile apps for hospitality and retail
• Company gets corporate backing from 2 international technology and media executives
• Their first app, James - the mobile butler app, targets the Hotel and Bar sector
• Only 3 months after launch date, the James app has been awarded several times
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Our services
Looking for a specific hospitality solution, really customised
towards your needs ? Then we are more than happy to provide our services, from usability
design to development.
James allows you to be part of the mobile
world, with a very low investment and a huge customer satisfaction.
Moreover, you’ll be part of an eco-system
which brings you additional benefits.
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Facts
Source : QSRweb.com
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Facts
Source : QSRweb.com
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Value proposition. James
James, the mobile butler
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Table or Room
Value proposition. Concept
� Your customer scans the location where he wants to be served
� He then starts ordering items
� He sends the requested items to your counter
� You deliver
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Value proposition. Concept
Bar or Room Service
� You receive the orders on a tablet or PC
� You deliver
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Value proposition. Concept
Remote location
� Administer your menu
� Track the orders from anywhere
� Have a look at your team’s delivery speed
� View historical data
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Product lines
Pubs and Restaurants Hotels
Home DeliveryClubs and Events
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Product lines
Butler Service Room Service
Delivery ServiceVIP Service
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James – ordering app
Scan location
This is what your visitor sees…
Browse menu Select items View order list Place order
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3 modes
Single LocationManage your pub, restaurant, hotel, …from one single console
Group Get an overall view on how multipe pubs, restaurants, hotels, … are doing
BrandsManage your brands, logo’s, … and get access to real-time customer data
James – management app
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James – management appThis is what you and your staff see
Categories
In this screen you can add as many
categories as you want. These categories are
used to group your products in the
customers application.
Each category can
have it’s own image which is displayed as
icon on the customers device.
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James – management appThis is what you and your staff see
Products
Here you can add products to the
categories you made in the previous screen.
Each product can
contain a name, description, price, brand and image.
This way you can give a lot of information about
the product to the customer.
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James – management appThis is what you and your staff see
Orders
Here you can watch the incoming orders.
This screen gives you enough details to
deliver the right order at the right table.
After handling the orders, they can be
closed or added to the open bills.
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James – management appThis is what you and your staff see
Business details
At this page you can edit the details of your
business. You can update your name,
address, and picture.
The details will be used in the banner of the customers application,
so it’s important to keep them up-to-date.
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James – management appThis is for multi-location owners…
Map overview
Multi-location owners can follow
up their bars and products with this map overview
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� Increase service level and customer satisfaction
� Save on resources
� Multi-language capabilities
� Rich media menu card
� Provide suggestions to boost sales
� Real-time reporting on orders (also remote)
� Full commission based model
� Possibility to create additional revenue
Value propositionPubs and restaurants
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Value propositionHotels
� Increase service level and customer satisfaction(exact order intake)
� Save on resources (order intake for room service)
� Multi-language capabilities
� Dynamic menu card (temporary offers)
� Rich media menu card
� Provide suggestions to boost sales
� Real-time reporting on orders (also remote)
� Full commission based model
� Time tracking on delivery
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Value propositionConsumers
� Self-service leading to faster service
� Rich media menu cards with suggestions
� Exact order intake
� Multi-language
� Loyalty programs in hospitality
� Feedback opportunity
� Special offers
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Marketing valueMeasure. Report. Analyse.
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• Real-time
• Geographical distribution
• Filter by product or product group
• Order frequency
• User profile analysis
• Analyse presentation impact
• Create local loyalty program
Marketing valueMeasure. Report. Analyse.
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Marketing valueAdvertising.
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Marketing valueAdvertising.
• Time-based marketing
• Earn-per-view
• Earn-per-click
• Local marketing (cfr. the place mats)
• Global marketing (value for owner and brands)
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� No registration fees� No fixed costs� Commission-based model� Pay-per-use� Monthly billing� Guests pay you directly
Building more businessTogether.
For the first 100 pubs or restaurantswe have a special offer. Contact us at [email protected] to learn more