jacksonville beach police department...allison p. cook patrol sergeant 30 years patrol sergeants w....
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Jacksonville Beach Police Department
Jacksonville Beach, FL Established 1925
Annual Report 2011
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Table of Contents
Chief of Police 3 Statement of Values 4 Organizational Chart 5 Police Officer of the Year / Quarter 6 Civilian Employee of the Year / Quarter 7 CPAAA Volunteer of the Year And Quarter 8
Administrative Division Command Staff and Administrative Support Personnel 9 Departmental Commendations 10-14
Patrol Division Patrol Sergeants 15 Patrol Corporals 16 Patrol Officers 17-18
Detective Division Community Response Team 19 General Investigations Team 20 Downtown C.A.P.E. 21 Community Assisted Policing Effort 22 Detective Divison Statistics 23-24
Services Division Ancillary 25 Ancillary Statistics 26 Communications 27 Call History 28-30 Records 31 Workload Statistics 32 School Crossing Guards 33 Volunteer Programs 34 Citizens On Patrol 35-36 CPA Alumni Association 37
Special Programs 38-41
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Chief of Police
This annual report for calendar year 2011 documents activities and efforts by employees of the Jacksonville Beach Police Department to accomplish the department’s mission, “Working with Citizens for a Safe Community.” The police department is a nationally-accredited, full-service agency employing 94 personnel; including 60 full-time police officers, 23 full-time civilians, and 11 part-time employees. The department has three divisions: Patrol, Detective, and Services. Police officers assigned to the Patrol Division respond to citizen calls for service and also take proactive steps to prevent crime and capture lawbreakers. They conduct the initial investigation of crimes, write reports, investigate traffic crashes, and issue citations. They try to prevent crimes through patrolling in their cars and on foot, creating a visible law enforcement presence. Members of the Detective Division conduct follow-up investigations of crimes. General Investigations Team detectives investigate crimes such as homicide, robbery, burglary, theft, etc. Community Response Team detectives primarily investigate vice and drug crimes. Members of both teams are drawn from the ranks of patrol officers and receive specialized investigative training to handle the more serious crimes reported to the police department. Employees assigned to the Services Division provide support services such as radio communications, records keeping, property and evidence maintenance, animal control, school crossing protection for children, and training for employees, among others. The goal of every employee of the police department is to help create a safe community for every person who lives, works, or visits in Jacksonville Beach. We encourage interested persons to contact any member of the police department with recommendations for improvements in the services we provide.
Bruce A. Thomason 20 Years
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Statement of Values
“Working with Citizens for a Safe Community”
Members of the Jacksonville Beach Police Department subscribe to values which we believe are essential to accomplish our mission. Those values, and
their meanings, include the following:
COMPASSION We will be understanding of and sympathetic to the needs of all our citizens.
DEPENDABILITY
Our words and deeds can be relied upon to meet the highest law enforcement standards. We will always do what we say we will do.
HIGH MORAL CHARACTER
Our actions, both on and off duty, will demonstrate honesty and decency at all times.
INITIATIVE
We will continually seek new and better ways to serve our citizens.
INTEGRITY We will hold ourselves, both individually and collectively, accountable to our
citizens.
PROFESSIONALISM A key value that expresses our determination to achieve the highest standards
demanded in order to earn public trust.
SELF-IMPROVEMENT Each member of the department is a work in progress. Every statement we
make, every action we take, will reflect our efforts to improve ourselves; to be a shining example of the best that law enforcement has to offer.
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Police Officer of the Year
2011
Police Officer of the Quarter 2011
Roger D. Prendergast First Quarter
Stefanie L. Shaughnessy Second Quarter
Tracy D. Hawes Third Quarter
Michael C. Abate Fourth Quarter
Travis W. Brown Meho Custo
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Civilian Employee of the Year
2011
Civilian Employee of the Quarter 2011
Jennifer L. Zdunkiewicz First Quarter
Catherine A. Mace Third Quarter
Jennifer R. Highland
Blair T. Robinson Second Quarter
Tammy L. Monteiro Third Quarter
Pamela P. Atkinson Fourth Quarter
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Volunteer of the Year
2011
Volunteer of the Quarter 2011
Leonard Lucas First Quarter
John P. Galarneau Second Quarter
Leonard Lucas Third Quarter
Cynthia Stafford Fourth Quarter
Daniel J. Fox
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Administrative Division
Command Staff
Administrative Division Support Personnel
Steven B. Corbitt Services Commander
23 Years
Patrick K. Dooley Patrol Commander
20 Years
Gene Paul N. Smith Detective Commander
17 Years
Pamela P. Atkinson Senior Secretary
7 Years
Randy L. Greene Administrative Secretary
20 Years
Mark M. Pifcitelli Network Administrator
10 Years
Catherine E. Sheasley Senior Secretary
7 Years
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Departmental Commendations
Distinguished Service Award To be awarded for an act that involves significant risk to the life of any employee.
Meritorious Service Award To be awarded for an act evidencing highly superior conduct or performance of duty, or an act which results in the saving of a life, but which does not involve a significant risk to the life of the employee performing the act; or may be awarded for an act involving operational risk to an employee which is performed above and beyond the call of duty.
Date of Incident June 25, 2011
Bryan K. Doyle, Patrol Officer
Craig A. Pfeuffer, K-9 Officer
Date of Incident June 25, 2011
Laurence K. Smith, Patrol Corporal
Michael C. Abate, Downtown C.A.P.E. Officer
Travis W. Brown, C.R.T. Detective
Date of Incident October 28, 2011
Gene Paul N. Smith, Detective Commander
C. Mark Evans, G.I.T. Detective Sergeant
Paul F. Watkins, G.I.T. Detective Corporal
Roger D. Prendergast, G.I.T. Detective
Carla D. Rogers, G.I.T. Detective
Stefanie L. Shaughnessy, G.I.T. Detective
Jessica L. McVay, Public Safety Analyst I (J.S.O.)
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Commendation To be awarded for an act evidencing highly professional conduct or performance or giving evidence of selfless conduct by an employee during a time of crisis or emergency.
Administrative Division Command Staff
Date of Incident December 5, 2011
Sean P. Coen, Patrol Officer
Charles E. Keen, Patrol Officer
Yvonne L. Santiago, Patrol Officer
Date of Incident April 22, 2011
Stefanie L. Shaughnessy, G.I.T. Detective
Date of Incident June 25, 2011
Paul F. Watkins, G.I.T. Detective Corporal
Stefanie L. Shaughnessy, G.I.T. Detective
Date of Incident October 11, 2011
Rachel T. Bennett, Senior Communications Officer
Tina M. Edmonds, Senior Communications Officer
Date of Incident June 16, 2011
J. Daniel Fox, C.O.P. Volunteer
Bunny H. Hoyle, C.O.P. Volunteer
William D. Lee, C.O.P. Volunteer
Departmental Commendations
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Administrative Division
Command Staff
Date of Incident October 28, 2011
Eric M. Shaughnessy, C.R.T. Detective Sergeant
W. Keith Brown, Patrol Sergeant
Kenneth R. Montgomery, C.R.T. Detective Corporal
Travis W. Brown, C.R.T. Detective
Benjamin P. Gray, C.A.P.E. Officer
David W. McMinn, C.R.T. Detective
R. Brandon Shoemaker, C.R.T. Detective
Departmental Commendations
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Incident Citation To be awarded to a group, unit, or section of employees of the police department who directly contributed to and/or participated in an unusual occurrence defined by general order, an incident described in the city’s Municipal Comprehensive Emergency Management Plan, or any other incident, as determined by the Chief of Police.
Administrative Division Command Staff
Date of Incident June 25, 2011
Patrick K. Dooley, Patrol Commander
Steven B. Corbitt, Services Commander
Gene Paul N. Smith, Detective Commander
Thomas W. Bingham, Jr., Services Sergeant
C. Mark Evans, G.I.T. Detective Sergeant
Keith O. Shackelford, Sr., C.R.T. Detective Sergeant
Anthony S. Dziedzicki, Patrol Corporal
Homer H. Morodomi, Patrol Corporal
Kenneth R. Montgomery, C.R.T. Detective Corporal
Laurence K. Smith, Patrol Corporal
Tonya L. Tator, Patrol Corporal
Paul F. Watkins, G.I.T. Corporal
Michael C. Abate, Downtown C.A.P.E. Officer
Travis W. Brown, C.R.T. Detective
Brett A. Burrell, Patrol Officer
Blake C. Clements, Patrol Officer
Departmental Commendations
Anthony M. Cooper, Patrol Officer
Bryan K. Doyle, Patrol Officer
Ronald E. Edu, Downtown C.A.P.E. Officer
Allan B. Ford, Downtown C.A.P.E. Officer
Gregory G. Gordon, Downtown C.A.P.E. Officer
Lewis C. Keller, Patrol Officer
Daniel J. Luxenberg, Patrol Officer
Craig A. Pfeuffer, K-9 Officer
Roger D. Prendergast, G.I.T. Detective
Carla D. Rogers, G.I.T. Detective
Stefanie L. Shaughnessy, G.I.T. Detective
R. Brandon Shoemaker, C.R.T. Detective
Hani S. Tawfik, Patrol Officer
Daniel E. Watts, Patrol Officer
Rachel T. Bennett, Senior Communications Officer
Raymond S. Clarke, Senior Communications Officer
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Administrative Division
Command Staff Date of Incident October 28, 2011
Gene Paul N. Smith, Detective Commander
W. Keith Brown, Patrol Sergeant
Thomas F. Crumley, II, Patrol Sergeant
C. Mark Evans, G.I.T. Detective Sergeant
Andrew C. Lavender, Patrol Sergeant
Eric M. Shaughnessy, C.R.T. Detective Sergeant
Anthony S. Dziedzicki, Patrol Corporal
Kenneth R. Montgomery, C.R.T. Detective Corporal
Laurence K. Smith, Patrol Corporal
Paul F. Watkins, G.I.T. Corporal
Michael C. Abate, Downtown C.A.P.E. Officer
Randy G. Blaylock, Patrol Officer
Travis W. Brown, C.R.T. Detective
Carleen M. Bowman, Patrol Officer
Brett A. Burrell, C.R.T. Detective
Blake C. Clements, Patrol Officer
Anthony M. Cooper, Patrol Officer
Debra L. Coppola, Patrol Officer
Bryan K. Doyle, Patrol Officer
Departmental Commendations
William E. Eierman, Patrol Officer
Allan B. Ford, Downtown C.A.P.E. Officer
Benjamin P. Gray, C.A.P.E. Officer
John H. McDonough, Background Investigator
David W. McMinn, C.R.T. Detective
Sean W. Phelps, Patrol Officer
Roger D. Prendergast, G.I.T. Detective
Carla D. Rogers, G.I.T. Detective
Stefanie L. Shaughnessy, G.I.T. Detective
R. Brandon Shoemaker, C.R.T. Detective
Brian M. Veysey, Traffic Officer
Jennifer R. Highland, Animal Control Officer
Tammy L. Monteiro, Senior Secretary
Jessica L. McVay, Public Safety Analyst I (J.S.O.)
John P. Galarneau, C.O.P. Volunteer
Bunny H. Hoyle, C.O.P. Volunteer
William D. Lee, C.O.P. Volunteer
Susan L. Ryan, C.O.P. Volunteer
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Keith O. Shackelford, Sr. Patrol Sergeant
11 Years
Thomas F. Crumley, II Patrol Sergeant
12 Years
Allison P. Cook Patrol Sergeant
30 Years
Patrol Sergeants
W. Keith Brown Patrol Sergeant
12 Years
Andrew C. Lavender Patrol Sergeant
19 Years
C. David Young Patrol Sergeant
17 Years
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Patrol Corporals
D. Lee Amonette Patrol Corporal
16 Years
Homer H. Morodomi Patrol Corporal
14 Years
Morris G. Ingle Patrol Corporal
18 Years
Anthony S. Dziedzicki Patrol Corporal
12 Years
Laurence K. Smith Patrol Corporal
4 Years
Tonya L. Tator Patrol Corporal
14 Years
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Debra L. Coppola Patrol Officer
8 Years
Blake C. Clements Patrol Officer
2 Years
Meho Custo Patrol Officer
5 Years
Patrol Officers
William E. Eierman Patrol Officer
9 Years
Bryan K. Doyle Traffic Officer
3 Years
Randy G. Blalock Patrol Officer
1 Year
Carleen M. Bowman Patrol Officer
8 Months
Sean P. Coen Patrol Officer
5 Years
Anthony M. Cooper Patrol Officer
1 Year
Tracy D. Hawes Patrol Officer
8 Years
Charles E. Keen Patrol Officer
4 Months
Lewis C. Keller Patrol Officer
3 Years
MistyDawn M. Kulcsar Patrol Officer
1 Month
Daniel J. Luxenberg Patrol Officer
3 Years
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Patrol Officers
Gary A. Perna Patrol Officer
1 Year (Part-Time)
Sean W. Phelps Patrol Officer
1 Year
Craig A. Pfeuffer K-9 Officer 11 Years
Dallas D. Mills Patrol Officer
11 Years (Part-Time)
Mako—4 Years Partner—Pfeuffer
Anthony E. Martin, Jr. Patrol Officer
4 Months
Aaron T. Scarborough K-9 Officer 13 Years
Hunter—1 Year Partner—Scarborough
Yvonne L. Santiago Patrol Officer
9 Years
Hani S. Tawfik Patrol Officer
3 Years
Brian M. Veysey Traffic Officer
2 Years
Aleksander Vodevic Patrol Officer
1 Month
Daniel E. Watts Patrol Officer
9 Years
Brian J. Wallace Patrol Officer
5 Months
Sandra X. White Patrol Officer
3 Years
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Detective Division Community Response Team
Eric M. Shaughnessy C.R.T. Sergeant
14 Years
Kenneth R. Montgomery C.R.T. Corporal
10 Years
Community Response Team detectives address special problems such as illegal drugs, prostitution, sexual offenders and predators, criminal transient investigations, burglary and robbery surveillances. They concentrate their resources on the problem while taking full advantage of team members’ special skills and knowledge.
Travis W. Brown C.R.T. Detective
8 Years
Brett A. Burrell C.R.T. Detective
9 Years
David W. McMinn C.R.T. Detective
12 Years
R. Brandon Shoemaker C.R.T. Detective
4 Years
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Detective Division
General Investigations Team
C. Mark Evans G.I.T. Sergeant
22 Years
Paul F. Watkins G.I.T. Corporal
15 Years
Roger D. Prendergast G.I.T. Detective
2 Years
Carla D. Rogers G.I.T. Detective
9 Years
Stefanie L. Shaughnessy G.I.T. Detective
6 Years
Tammy L. Monteiro Senior Secretary
27 Years
The General Investigations Team (G.I.T.) is comprised of highly-trained detectives who investigate offenses ranging from burglary and theft to homicide. G.I.T. detectives investigated and solved all five homicides that occurred in Jacksonville Beach in 2011.
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Civilian Employees Detective Division
Community Assisted Policing Effort Downtown C.A.P.E.
Officers assigned to this unit actively patrol the downtown area on foot and Segways, in marked patrol vehicles, SUVs, and ATVs. They maintain close contact with business owners and residents to help find solutions to crime problems that affect the quality of life for residents, businesses, and visitors.
Allan B. Ford Downtown C.A.P.E.
1 Year
Michael C. Abate Downtown C.A.P.E.
5 Years
Ronald E. Edu Downtown C.A.P.E.
11 Years
Downtown Jacksonville Beach during a large event.
Gregory G. Gordon Downtown C.A.P.E.
6 Years
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Detective Division
Community Assisted Policing Effort Pablo Beach South
The Community Assisted Policing Effort (C.A.P.E.) program was founded in 1991 to address quality of life crimes in the Pablo Beach, South neighborhood. There is one full-time police officer and one part-time Police Community Service Officer assigned to this unit. They provide much-needed assistance to the community; including active patrol, community clean-ups, assistance to the elderly, mentoring the youth, and much more.
Benjamin P. Gray C.A.P.E. Officer
3 Years
Samuel E. Owens Police Community Service Officer
33 Years (Part-Time)
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Civilian Employees Detective Division
Statistics
Community Response Team
Statistics 2010 2011
Total Persons Arrested 57 119
Total Drug Related Arrests 24 46
Felony Charges 27 40
Misdemeanor Charges 51 88
Cases Cleared 64 65
Traffic Citations 120 200
Public Relations Presentations 26 15
Calls for Service 1,849 2,262
Special Details 46 18
General Investigations Team
Statistics 2010 2011
Assigned Cases 535 408
Cleared by Arrest 81 69
Cleared Exceptionally 55 26
Unfounded 7 9
Warrant Obtained 19 8
Total Cases Cleared 164 116
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Civilian Employees Detective Division
Statistics
Downtown C.A.P.E.
Statistics 2010 2011
Felony Arrests 43 60
Misdemeanor Arrests 344 735
Traffic Citations 577 871
Parking Citations 328 403
Contact Cards 314 907
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Civilian Employees Services Division
Ancillary
Thomas W. Bingham, Jr. Services Sergeant
15 Years
Jennifer R. Highland Animal Control Officer
1 Year
Loretta S. Lavender Accreditation Manager
6 Years
Richard W. Eggers Property Officer
41 Years (Part-Time)
John H. McDonough Recruiter 3 Years
Shannon S. Robeson Parking Enforcement Coordinator
10 Years
Murphey C. Shaw Volunteer Coordinator 5 Years (Part-Time)
Justin J. Delancy Community Service Officer
1 Week
Blair T. Robinson Property Officer
1 Year
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Civilian Employees Services Division
Statistics
Statistics 2010 2011
Total Training Hours (All Personnel) 10,163 12,133
Statistics 2010 2011
Dogs Captured 205 256
Cats Captured 228 236
Wild Animals Captured 117 189
Animal Bite Investigations 22 12
Traps Issued 178 238
Citations 49 58
Animal Control
Training
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Civilian Employees Services Division
Communications Section
J. Erin Citrullo Communications Supervisor
11 Years
Rachel T. Bennett Senior Communications Officer
9 Years
Raymond S. Clarke Senior Communications Officer
3 Years
Tina M. Edmonds Senior Communications Officer
15 Years
Anthony C. Nichols Senior Communications Officer
8 Years
Mary E. Walker Senior Communications Officer
8 Years
Jennifer L. Zdunkiewicz Senior Communications Officer
17 Years
Glen J. Ricard Senior Communications Officer
9 Years
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Communications Workload History
0
10,000
20,000
30,000
40,000
50,000
60,000
70,000
2010 2011
Calls for Service - Fire/Rescue Traffic Enforcement 9-1-1 Calls Calls for Service - Police
67,25367,641
13,813 13,866
7,417 6,454
2,956 3,182
Communications Section Workload History: 2011 vs. 2010
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ice
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op 2
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all T
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Pol
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otal
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ay
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Tim
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Day
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Civilian Employees Services Division
Records Section
Betty T. Lucas Records Supervisor
14 Years
Sabrina M. Campbell Records Specialist
2 Months
Dawn A. Griffith Records Specialist
5 Years
Chiquarya T. Funderburk Records Specialist
2 Years
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Crime and Traffic Statistics
CRIMINAL OFFENSES 2007 2008 2009 2010 2011
Homicide 2 1 2 0 4
Sexual Battery 20 26 18 12 18
Robbery 63 62 71 39 56
Assault/Battery 521 511 528 461 468
Burglary 291 259 197 126 175
Larceny 1039 1206 1310 961 1072
Motor Vehicle Theft 130 102 87 57 55
Arson 11 4 8 2 4
Criminal Mischief 410 328 357 274 288
Forgery/Fraud 209 232 229 197 204
* Arrest Charges for Weapons Violations 38 41 19 26 32
* Arrest Charges for Drug Violations 448 385 250 282 256
ARREST CHARGES
Adult 2291 3044 2785 1598 1644
Juvenile 101 275 109 96 46
Total Charges 2392 3319 2894 1694 1690
VEHICLE CRASHES
Fatal Crashes 3 1 3 1 3
Injury Crashes 223 188 182 233 262
Property Damage Crashes 1045 1007 1326 1110 1150
TRAFFIC CITATIONS 8187 7689 5383 3402 3203
PARKING CITATIONS 1782 2110 2360 2918 2910
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Sc
Susan O. Moon School Crossing Guard
6 Years
Services Division School Crossing Guards
Benny W. Shettlesworth School Crossing Guard
12 Years
Jacqueline M. Werntz School Crossing Guard
34 Years
Donna J. Patten School Crossing Guard
9 Years
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Volunteer Programs
Session 26—Graduated on April 7, 2011
Members of the Citizens On Patrol (COP) unit are trained volunteers, selected from the C.P.A.A.A., who conduct traffic direction and control, parking enforcement, and proactive patrolling. COP volunteers receive an initial 65 hours of specialized training on patrolling techniques, Florida laws, traffic control, and report writing. COP members volunteered approximately 1,600 hours in 2011.
Session 27—Graduated on October 6, 2011
The Citizen Police Academy began in 1998 with the goal of making citizens more aware of the role of the police department in their community. During the twelve-week course, the students learn about patrol operations, investigations, S.W.A.T., K-9, crime scene processing, and so much more. Through 2011, we have completed 27 classes with a total of 748 graduates.
Graduates of the Citizen Police Academy are eligible to join the Citizen Police Academy Alumni Association (C.P.A.A.A.). The C.P.A.A.A. was formed by graduates in 2000 as a way to volunteer for the police department and help the community. In 2011, C.P.A.A.A. members volunteered over 10,900 hours to help the department complete its mission.
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Susan N. Daniel
John V. Glover
J. Daniel Fox
Citizens On Patrol
Mark A. Aley
Tim A. Biles Rick A. Blume
Todd A. Bush
John P. Galarneau Barbara A. Galvin
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Bunny H. Hoyle William D. Lee
William J. Ostrowski
Candace L. Kelly
Citizens On Patrol
Murphey C. Shaw
Susan L. Ryan Trish J. Schmidt
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William J. Ostrowski President
Gina M. Tverdak Secretary
Susan L. Ryan Vice President
Margaret S. Warren Treasurer
Citizen Police Academy Alumni Association
Bernice V. Mobilia Director
Harry R. Evans Director
H. Thad Rickerson Director
J. Daniel Fox Director
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Special Programs S.W.A.T. Team
(Special Weapons and Advanced Tactics)
Police officers assigned to the Special Weapons and Advanced Tactics Team are selected after completing a mentally and physically challenging process. There must be a unanimous vote by all team members before a new member can be recommended to the S.W.A.T. Commander and Chief of Police for selection. In addition to their regular duties, S.W.A.T. officers must constantly train to maintain their skill level to be able to handle high level threats and high stress situations. S.W.A.T. officers also deploy to assist other agencies as a secondary resource in tactical situations that may arise.
Evidence Technician/Traffic Homicide Investigations Selected members of the department tackle additional duties as evidence technicians or traffic homicide investigators. They utilize specialized training at crime scenes and traffic crashes to collect evidence, take measurements, and use mathematical formulas to ensure thorough and concise investigations.
SWAT Team Tactical Operators and Medic SWAT Team Crisis Negotiators
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Honor Guard The Honor Guard is a highly trained, uniformed group of officers who volunteer their time to honor our fallen heroes. The Honor Guard is responsible for carrying out ceremonial functions involving the police department. These include Color Guard, dedication ceremonies, police funerals, and Police Memorial Week ceremonies. There are currently 16 officers who comprise the Honor Guard. Members come from all divisions of the department.
Special Programs
D.A.R.E. (Drug Abuse Resistance Education)
This program is a police officer-led series of classroom lessons that teaches children how to resist peer pressure and live productive drug- and violence-free lives. D.A.R.E. officers go to local kindergarten through 4th grade classes once per year for "visitations" to interact with the kids. Beginning with 5th graders, officers teach a 10-lesson program that culminates in a graduation ceremony. When kids enter the 7th grade, they receive a 10-lesson review and update on their 5th grade lesson program.
K-9
The Jacksonville Beach Police Department has two police service dog teams. The dogs and their handlers are carefully chosen and go through a difficult yet challenging certification process before being deployed for patrol service. The dogs are certified in suspect apprehension and drug detection. Additionally, the police service dog is an exceptional asset during any high- risk operation.
Honor Guard Members at the Police Memorial Ceremony
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Ofc. Coppola and a D.A.R.E. graduating class
Officers and C.P.A.A.A. members at the Kids Halloween Party
Chief of Police Bruce A. Thomason administers the Oath of Office to Patrol Officers Charles E. Keen (l) and
Anthony E. Martin, Jr. (r)
C.P.A.A.A. members at the Kids Christmas Party
C.P.A. Graduation Exercise
Gang Detective The juvenile gang detective has the responsibility for conducting truancy sweeps, cleaning up graffiti around the city, and handling gang members. The detective also maintains intelligence files on gang members.
Special Programs
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Accreditation
The department was originally accred i ted by the Nat iona l Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA) in 1995. In 2012, the department will be evaluated for its fifth consecutive accreditation award. Each member of the department is responsible for ensuring that policies and procedures are followed. There are over 470 standards that the department must meet to remain nationally accredited.